Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are printed manuals. •...
Includes the specifications of this machine and the index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
Thank you for purchasing Canon imageCLASS MF5750/MF5770. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
Canon recommends an individual line following industry standards, e.g., the 2,500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX unit without “Call Waiting” can be used with the imageCLASS MF5750/MF5770. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Canon Authorized Service Facility locations can be obtained by calling the Canon Customer Care Center (1-800-828-4040). Rights of the Telephone Company Should the equipment cause harm to the telephone network, the telephone company may temporarily disconnect service.
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If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. TEL No. (516) 328-5600 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person...
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS NOTE Canon recommends an individual line following industry standards [e.g., the 2,500 (touch tone) or 500 (rotary/pulse dial) telephones]. A dedicated extension off a PBX unit without “Camp On” signals is also permissible with your imageCLASS MF5750/MF5770. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
Notice This product meets the applicable Industry Canada technical Specifications. Lé présent matérial est conforme aux spécifications techniques applicables d'lndustrie Canada. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection.
Super G3 Trademarks Canon, the Canon logo, and imageCLASS are trademarks of Canon Inc. Other product and company names herein may be the trademarks of their respective owners. Super G3 is a phrase used to describe the new generation of fax machines that use ITU-T V.34 standard 33.6 Kbps*...
Disclaimers The information in this manual is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.
If you encounter a problem with the machine's operation, try to solve it by using the information in Chapter 7, “Troubleshooting.” If you cannot solve the problem or if you think the machine needs servicing, contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1-800-828-4040 between the hours of 8:00 A.M.
Operation Panel This section describes keys used when sending and receiving faxes, and setting the Menu. For keys not described here, see Chapter 1, “Introduction,” in the Basic Guide. ■ MF5770 b c de a One-Touch Speed Dialing keys Dial fax/telephone numbers registered under one-touch speed dialing keys.
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j Energy Saver key Sets or cancels the energy saver mode manually. The key lights green when the energy saver mode is set, and goes off when the mode is canceled. k Directory key Enables you to search for fax/telephone numbers by the name under which they are registered for speed dialing, and then use the number for dialing.
Standby Display The standby display differs depending on which mode is selected. The standby display in the Fax mode is as follows: ■ Fax Mode Receive mode NOTE For the standby display in the Copy mode and the Scan mode, see Chapter 1, “Introduction,”...
Registering Information in Your Machine This chapter explains how to register the information necessary for sending and receiving faxes. NOTE You can print the USER DATA LIST to check the sender information you have registered. (See “Printing the USER DATA LIST,” on p. 6-9.) Guidelines for Entering Numbers, Letters, and Symbols Follow this procedure when you come to a step that requires you to enter a name or number.
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Use the numeric keys to enter the character. Press the key repeatedly until the character you want appears. – . ● To enter two characters that are under the same key: ❑ Press the numeric key ➞ [ (+)] ➞ press the same numeric key again. For example, to enter <DD>...
Registering Sender Information In the United States, FCC rules governing the use of facsimile equipment state that your fax/telephone number, personal name or company name, and date and time of transmission must be printed on every facsimile transmission. The machine has been designed to print this information at the top of every fax you send.
Entering the Date and Time NOTE You can print the USER DATA LIST to check the current setting. (See “Printing the USER DATA LIST,” on p. 6-9.) Press [Menu]. Press [ (-)] or [ (+)] to select <TIMER SETTINGS> ➞ press [Set]. Press [ (-)] or [ (+)] to select <DATE/TIME SETTING>...
Registering Your Fax/Telephone Number and Name Press [Menu]. Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [Set]. Press [ (-)] or [ (+)] to select <USER SETTINGS> ➞ press [Set]. Press [ (-)] or [ (+)] to select <TEL LINE SETTINGS> ➞ press [Set]. Press [ (-)] or [ (+)] to select <UNIT TEL NUMBER>...
Setting the Telephone Line Type Before using the machine, make sure you have set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. NOTE You can print the USER DATA LIST to check the current setting. (See “Printing the USER DATA LIST,”...
Speed Dialing This chapter explains how to simplify the dialing process by assigning the recipient names and their fax/telephone numbers to only one or two keys. Speed Dialing Methods Speed dialing allows you to dial fax/telephone numbers by simply pressing one or a few keys.
Registering One-Touch Speed Dialing Before you can use one-touch speed dialing (see “One-Touch Speed Dialing,” on p. 4-8), you need to register the recipients' fax/telephone numbers. You can register up to 12 one-touch speed dialing keys, which can include group dialing numbers. NOTE You can also register multiple fax/telephone numbers in each one-touch speed dialing key.
Use the numeric keys to enter a name for the one-touch speed dialing key (max. 16 characters, including spaces) ➞ press [Set]. N A M E C a n o n F R A N C E To continue registering one-touch speed dialing keys, repeat the procedure from step Press [Stop/Reset] to return to the standby display.
Registering Coded Speed Dialing Before you can use coded speed dialing (see “Coded Speed Dialing,” on p. 4-8), you need to register the recipients' fax/telephone numbers. You can register up to 100 fax/telephone numbers. Press [Menu]. Press [ (-)] or [ (+)] to select <ADD. REGISTRATION> ➞ press [Set].
Use the numeric keys to enter a name for the coded speed dialing code (max. 16 characters, including spaces) ➞ press [Set]. N A M E C a n o n I T A L I A To continue registering coded speed dialing codes, repeat the procedure from step 4. Press [Stop/Reset] to return to the standby display.
Registering Group Dialing Before you can use group dialing (see “Group Dialing,” on p. 4-8), you need to register the recipients' fax/telephone numbers. You can register up to 111 groups, which can include one-touch speed dialing keys and/or coded speed dialing codes. Each time you program a one-touch speed dialing key or coded speed dialing code, the amount of group dials available is reduced by one.
Select the speed dialing numbers you want to register in the group ➞ press [Set] twice. The speed dialing number refers to the one-touch dialing number or coded speed dialing number under which the fax/telephone number is programmed. To enter in the group a number stored under a one-touch speed dialing key, press the desired one-touch speed dialing key(s).
Sending Faxes This chapter describes the different ways to send faxes. It also explains how to adjust scan settings to improve the image quality. Sending Methods There are two methods of sending faxes from the machine: - Memory Sending - Manual Sending NOTE •...
“Automatic Redialing,” on p. 4-10. You can store up to 20 fax jobs or approximately 256 pages in the memory.* * Based on the condition that the other party sends the fax by the imageCLASS MF5750/ MF5770 with Canon Fax Standard Chart No. 1, standard mode. The maximum number of pages that the machine's memory can store differs depending on the other party's machine.
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NOTE • You will need to connect a telephone to the machine if you want to talk to the recipient before sending a document. • You cannot use the platen glass for manual sending. Connect a telephone to the machine if you want to talk to the recipient before sending a document.
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When you hear a high-pitched signal, press [Start] ➞ hang up the handset. NOTE • To cancel manual sending, press [Status Monitor]. (See Chapter 7, “Status Monitor,” in the Basic Guide.) • If the offhook alarm starts beeping, make sure that the handset is resting properly on the handset cradle.
Improving Faxed Images There are several settings that allow you to improve the quality of faxed documents. Adjusting the Image Quality (Fax Resolution) You can adjust the image quality (fax resolution) of the document you send. The higher the image quality, the better the output quality at the other end, but the longer the transmission time.
Adjusting the Exposure (Scan Density) Density is the degree of differences between light and dark areas of an image. Press [Exposure]. Press [ (-)] or [ (+)] to adjust the density ➞ press [Set]. E X P O S U R E - L T You can select from the following: - Set in the middle for standard documents...
Dialing Methods There are several ways of dialing the fax/telephone number of the party to which you want to send a fax. They are as follows: ■ When the Fax/Telephone Number Is Not Registered in the Machine • Regular Dialing •...
One-Touch Speed Dialing Press the desired one-touch speed dialing key (01 to 12). The number registered under that one-touch speed dialing key is displayed. <NOT REGISTERED> appears if no fax/telephone number is assigned to the one-touch speed dialing key you pressed. NOTE If you press a wrong key, press [Stop/Reset].
Directory Dialing Directory dialing allows you to look up the other party’s name you registered and retrieve the number for dialling.This feature is convenient when you know the other party’s name but cannot recall the one-touch speed dialling key, the code for coded speed dialling, or group dialling where the number is registered.
Redialing a Busy Number There are two methods of redialing: - Manual Redialing - Automatic Redialing Manual Redialing Press [Redial / Pause] to redial the last number entered with the numeric keys. NOTE • To cancel manual redialing, press [Stop/Reset]. •...
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Press [Menu]. Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [Set]. Press [ (-)] or [ (+)] to select <TX SETTINGS> ➞ press [Set]. Press [ (-)] or [ (+)] to select <AUTO REDIAL> ➞ press [Set]. Press [ (-)] or [ (+)] to select <ON>...
Sending the Same Document to Several Recipients (Sequential Broadcasting) The machine allows you to send the same document to a maximum of 113 recipients in one operation. NOTE If you frequently send documents to the same group of recipients, you can group these numbers for group dialing.
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● To use directory dialing: ❑ Press [Directory]. ❑ Press a numeric key which contains the first letter of the desired destination. ❑ Press [ (-)] or [ (+)] to scroll through the required names until you find the desired destination ➞...
Special Dialing This section explains special dialing features, such as dialing an overseas number, and switching temporarily to tone dialing. Dialing an Overseas Number (With Pauses) When you dial or register an overseas number, you may need to insert a pause within the number.
For a longer pause, press [Redial / Pause] again for another two-second pause. Alternatively, you can change the length of the pause. (See <2. PAUSE TIME> of “Menu Descriptions,” on p. 8-4.) Use the numeric keys to dial the country code, the area code, and the fax/telephone number of the other party.
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When the recorded message of the information service answers, press [ ] to switch to tone dialing. When [ ] is pressed, <T> is displayed in the LCD. If your telephone line uses tone dialing, go to the next step. Use the numeric keys on the machine to enter the numbers requested by the information service.
Receiving Faxes This chapter describes the different ways to receive faxes. It also explains how to set the receive mode and to cancel the documents the machine is receiving. Setting the Receive Mode Follow this procedure to set the receive mode: Press [Menu].
- <DRPD> to distinguish between fax and voice calls by using Distinctive Ring Pattern Detection.(See “Receiving with a DRPD (Distinctive Ring Pattern Detection) Service: DRPD,” on p. 5-5.) - <Manual> for the connected telephone to ring for fax and voice calls. Fax calls must be answered manually.
Receiving Both Faxes and Voice Calls Automatically: FaxTel Mode ■ Select This Mode If: • you only have one telephone line for both fax and telephone use. • you want to receive faxes automatically as well as voice calls. ■ You Will Need to: •...
Press [ (-)] or [ (+)] to select <FAX/TEL OPT. SET> ➞ press [Set] twice. Press [ (-)] or [ (+)] to select the time 0 to 30 seconds that the machine takes to check whether a call is fax or voice call ➞ press [Set] twice.
- Set the answering machine to answer on the first or second ring. - The entire message should be no longer than 15 seconds. - In the message, tell your callers how to send a fax. ■ When You Receive a Fax Call The machine will receive the fax automatically.
Setting the Ring Pattern Your telephone company will assign a distinctive ring pattern to each number when you order the DRPD service. Follow this procedure to set the fax ring pattern that matches the pattern assigned by the telephone company: Make sure you have set the receive mode to <DRPD>.
Receiving Faxes Manually: Manual Mode If you want to select <Manual>, check the following: ■ Select This Mode If: • you only have one telephone line for both fax and telephone use. • you receive mainly voice calls and sometimes faxes. ■...
Receiving Faxes While Performing Other Tasks Since the machine is a multitasking device, it can receive faxes and voice calls while you are performing other tasks. • If you receive a fax while you are performing certain tasks, the machine stores the incoming fax in the memory.
The machine memory can store up to 20 fax jobs or approximately 256 pages.* * Based on the condition that the other party sends the fax by the imageCLASS MF5750/ MF5770 with Canon Fax Standard Chart No. 1, standard mode. The maximum number of pages that the machine's memory can store differs depending on the other party's machine.
Canceling Receiving Follow this procedure if you want to stop receiving a fax before reception is completed: Press [Stop/Reset] in the Fax mode. The confirmation message will appear. C A N C E L D U R I N G T X / R X ? <...
Reports and Lists This chapter explains how to print out the transaction reports and the lists of settings and recipients registered in the machine. Summary of Reports and Lists The table below shows the reports and lists that can be printed from the machine. Refer to the pages indicated for more details.
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Report or List USER DATA LIST NOTE • The paper sizes that can be used for reports and lists function are letter, legal and A4. Only papers loaded in the cassette can be used for reports and lists function. • You can cancel printing the reports or lists using [Status Monitor].
Press [ (-)] or [ (+)] to select <REPORTS/LISTS> ➞ press [Set] twice. R E P O R T S / L I S T S 1 . A C T I V I T Y R E P O R T CANON ************************ ACTIVITY REPORT ************************...
Adjusting the ACTIVITY REPORT Setting You can set the machine to turn on or off automatic printing of the ACTIVITY REPORT. Press [Menu]. Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [Set]. Press [ (-)] or [ (+)] to select <REPORT SETTINGS> ➞ press [Set]. Press [ (-)] or [ (+)] to select <ACTIVITY REPORT>...
• The recipient's fax/telephone number (RECIPIENT ADDRESS) is not shown for the manually sent faxes. • The machine does not print a TX report when faxing the documents from your computer. CANON ******************* TX REPORT ******************* TRANSMISSION OK TX/RX NO...
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Press [Menu]. Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [Set]. Press [ (-)] or [ (+)] to select <REPORT SETTINGS> ➞ press [Set]. Press [ (-)] or [ (+)] to select <TX REPORT> ➞ press [Set]. Press [ (-)] or [ (+)] to select the setting you want ➞...
Press [ (-)] or [ (+)] to select <FAX SETTINGS> ➞ press [Set]. Press [ (-)] or [ (+)] to select <REPORT SETTINGS> ➞ press [Set]. Press [ (-)] or [ (+)] to select <RX REPORT> ➞ press [Set]. CANON ******************* RX REPORT...
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Press [ (-)] or [ (+)] to select the setting you want ➞ press [Set]. You can select from the following: - <OUTPUT NO> to disable printing the report - <PRINT ERROR ONLY> to print a report only when a reception error occurs - <OUTPUT YES>...
Press [ (-)] or [ (+)] to select <USER DATA LIST> ➞ press [Set]. R E P O R T S / L I S T S 3 . U S E R D A T A L I S T FAX 1234567 CANON *************************** USER'S DATA LIST ***************************...
Troubleshooting This chapter describes the problems you might encounter during fax operations and their remedies. It also explains what to do if you cannot solve the problem by yourself. LCD Messages The following messages are displayed in the LCD when the machine performs a function or if it encounters an error.
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Cause 2 The ADF roller rotates without feeding documents. Remedy Fan the edge that will feed into the machine first, then tap the edge of multiple page documents on a flat surface to even the stack. CHECK PAPER SIZE Cause The size of the paper in the cassette or multi-purpose feeder is different from that of the paper specified in <PAPER SIZE>...
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Cause 2 The number of fax jobs can be stored in memory reached the maximum. Remedy The machine can store up to 20 fax jobs for each sending and receiving job, or 25 fax jobs including sending and receiving jobs. Wait for the machine to send any faxes in memory.
Error Codes Errors in reports are recorded as error code numbers because there is not enough space to print a detailed description of the error in the report. When errors are recorded in reports, note the error code number, and check it against the table below to learn more about what caused the error and how to remedy it.
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#0009 Cause No paper is loaded in the cassette or the cassette is not set properly. Remedy Load paper in the cassette or set the cassette properly. #0012 Cause The other fax machine has run out of paper and its memory is full. Remedy Contact the other party and tell them to refill the paper cassette.
Faxing Problems Sending Problems You cannot send a fax. Is the machine overheated? Unplug the machine and let it cool about 5 minutes. Then plug in the machine and try sending again. Did you connect the power cord to the machine just now? Wait for a while.
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Does the other party's fax machine have enough paper? Call the other party and ask them to make sure paper is loaded in their fax machine. Did an error occur during sending? Print an ACTIVITY REPORT and check for an error. (See “Printing the ACTIVITY REPORT,”...
Is the document loaded? Remove the document, stack it if necessary, and place it on the platen glass or load it in the ADF correctly. For more information, see Chapter 3, “Document Handling,” in the Basic Guide. Cannot send using ECM (Error Correction Mode). Does the receiving fax machine support ECM? If the receiving fax machine does not support ECM, the document is sent in the normal mode without error checking.
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Is the telephone line connected properly? Make sure all line connections are secure. (See “Connect the telephone cable and necessary external device,” in the Set-Up Instructions (for MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).) The machine does not switch automatically between telephone and fax receptions. Is the machine set to switch automatically between telephone and fax receptions? For the machine to switch automatically, the receive mode must be set to...
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Is the machine in the toner saver mode? Set <TONER SAVER MODE> to <OFF> in <COMMON SETTINGS> of the Menu. (See Chapter 10, “Machine Settings,” in the Basic Guide.) Faxes do not print. Is the cartridge installed properly? Make sure the cartridge is installed properly. For more information, see Chapter 8, “Maintenance,”...
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Is the sending fax machine functioning properly? The sending fax machine usually determines the fax's quality. Call the sender and have them make sure the scanning glass of their fax machine is clean. Cannot receive a fax using ECM (Error Correction Mode). Does the sending fax machine support ECM? If the sending fax machine does not support ECM, the document is received in the normal mode without error checking.
Telephone Problems You cannot dial. Is the telephone line connected properly? Make sure all line connections are secure. (See “Connect the telephone cable and necessary external device,” in the Set-Up Instructions (for MF5750 users) or Set-Up Instructions for the Machine (for MF5770 users).) Is the machine set for the correct telephone line type (pulse/tone)? Make sure the machine is set for the correct telephone line type.
If a Power Outage Occurs If power is suddenly lost due to an outage or accidental unplugging, a built-in battery retains the user data settings and the speed dialing settings. Any sent or received documents stored in the memory are backed up for about 3 minutes. During a power cut, functions are limited as follows: •...
If you have a problem with the machine and you cannot solve it by referring to the information in this chapter and Chapter 9, “Troubleshooting,” in the Basic Guide, contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1-800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M.
Machine Settings This chapter explains how to adjust machine settings. The list of all the settings is also provided for your reference. Accessing the Machine Settings Press [Menu]. Press [ (-)] or [ (+)] to select the menu you want to change ➞ press [Set].
Menu Descriptions NOTE • Before changing settings, print the USER DATA LIST to check the current settings. (See “Printing the USER DATA LIST,” on p. 6-9.) • For details on <PAPER SETTINGS>, <COMMON SETTINGS>, <COPY SETTINGS>, <PRINTER SETTINGS>, and <TIMER SETTINGS>, see Chapter 10, “Machine Settings,”...
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Name 2. UNIT NAME 3. TX TERMINAL ID 1. TTI POSITION 2. TEL NUMBER MARK 4. OFFHOOK ALARM 5. RX RESTRICTION 3. REPORT SETTINGS 1. TX REPORT PRINT ERROR ONLY REPORT WITH TX IMAGE OUTPUT YES REPORT WITH TX IMAGE OUTPUT NO 2.
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Name 2. PAUSE TIME 3. AUTO REDIAL 1. REDIAL TIMES 2. REDIAL INTERVAL 4. TIME OUT 5. RX SETTINGS 1. ECM RX 2. FAX/TEL OPT. SET 1. RING START TIME 2. F/T RING TIME 3. F/T SWITCH ACTION 3. DRPD:SELECT FAX 4.
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Name 5. MAN/AUTO SWITCH F/T RING TIME 6. REMOTE RX REMOTE RX ID 7. RX REDUCTION 1. RX REDUCTION 2. SELECT REDUCE DIR 8. TONER SUPPLY LOW RX TO MEMORY KEEP PRINTING 6. SYSTEM SETTINGS 1. FAX DEFAULT 1. SCAN DENSITY STANDARD 2.
Name ULTRA FINE ADD. REGISTRATION Name 1. 1-TOUCH SPD DIAL 1. TEL NUMBER ENTRY 2. NAME 2. CODED SPD DIAL 1. TEL NUMBER ENTRY 2. NAME 3. GROUP DIAL 1. TEL NUMBER ENTRY 2. NAME REPORTS / LISTS Name 1. ACTIVITY REPORT 2.
Appendix This chapter lists the specifications for the fax function of the machine, and the index. Specifications Specifications are subject to change without notice. Facsimile Applicable Line Compatibility Data Compressing System Modem Speed Transmission Speed Transmission/ Reception Memory Fax Scanning Speed Public Switched Telephone Network (PSTN) MH, MR, MMR, JBIG 33.6/31.2/28.8/26.4/24/21.6/19.2/16.8/14.4/12/9.6/7.2/4.8/2.4...
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GROUP DIAL LIST description, 6-1 printing, 3-8 sample, 3-9 GROUP DIAL setting, 8-6 Group dialing changing, deleting, 3-7 description, 3-1 registering, 3-6 using, 4-8 Hook key, 1-3 Image Quality adjusting, 4-5 Image Quality key, 1-3 In Use / Memory indicator, 1-2 INCOMING RING setting, 8-4 KEEP PRINTING setting, 8-5 Keys (See also individual key names), 1-2...
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RECEIVE MODE settings, 8-2 Receive Mode settings, 5-1 RECEIVED IN MEMORY message, 7-3 Receiving automatically, 5-2 canceling, 5-10 in memory when a problem occurs, 5-9 manually, 5-7 problems, 7-8 when an answering machine is connected, 5-4 while performing other tasks, 5-8 Redial / Pause key, 1-2 REDIAL INTERVAL setting, 8-4 REDIAL TIMES setting, 8-4...
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TIME OUT setting, 8-4 Time, entering, 2-4 TONER SUPPLY LOW, 8-5 TOUCH TONE setting, 8-2 Troubleshooting, 7-1 TTI POSITION setting, 8-3 TX (Transmission) REPORT description, 6-1, 8-3 setting, 6-5 TX REPORT setting, 8-3 TX SETTINGS settings, 8-3 TX START SPEED setting, 8-2 TX TERMINAL ID setting, 8-3 UNIT NAME setting, 8-3 UNIT TEL NUMBER setting, 8-2...
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CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A.