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SERVICE POLICY
In the event of you needing to contact the MX Group Customer Service Department,
the following procedure should be followed:-
Before telephoning the MX Group Customer Service Department you
1 1
should ensure that you have the model number, power rating, serial
number and date of purchase.
The MX Group Customer Service Department will be able to inform you
2
whether the fault can be rectified by the provision of a replacement
part or an on site visit by a Qualified Service Engineer.
If a service call is booked, you or a representative must be present
3
during the Engineers visit.
A charge will be made where a call under the terms of the guarantee
4
has been booked and a failure was not product related, or an engineer
arrives and is not able to gain access.
If the product is no longer covered by the Guarantee, a charge will
5
be made for the site visit and for any parts supplied.
Customer Service Department
01489 773126
9.00 am - 5.00 pm Monday to Friday
Instantaneous Electric Shower
Installation Instructions
IMPORTANT!
This Step-by-Step guide should be given to the customer
after installation and demonstration.
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Summary of Contents for MX Neptune Showers Solo
- Page 1 SERVICE POLICY In the event of you needing to contact the MX Group Customer Service Department, the following procedure should be followed:- Before telephoning the MX Group Customer Service Department you should ensure that you have the model number, power rating, serial number and date of purchase.
- Page 2 Hose Retaining Ring Screw Pack IMPORTANT The following points will help you to Shower Installation must be carried out understand how your MX shower unit by a suitably qualified person and operates. conform with IEE Regulations and National Water Council bylaws.
- Page 3 Top (falling), Bottom (rising), or 31.25amps 40 amps 40 amps Back inlet. 33.33amps 40 amps 40 amps MX electric Isolating Mains cold water supply Hose Retaining 35.41amps 40 amps 40 amps water heater stop tap (either top, bottom or rear entry) Ring 39.58amps...
- Page 4 Your shower is now ready to use. We the wall and fix the lower bracket without knob anti-clockwise to the full cold position. SECTION PACK recommend that you allow your shower to the rail location notch. FITTING THE COVER INTO CONTENTS reach a stable temperature before you 3.
- Page 5 Note: 11. Switch of pull-cord or wall mounted SECTION PACK To adjust the shower temperature. switch. OPERATING FEATURES The water temperature is altered by CONTENTS STOP increasing or decreasing the flow rate SECTION of water through the shower unit via PACK OPERATING THE the temperature control.
- Page 6 GUARANTEE The MX Group guarantee this product for a period of one year, from date of purchase, against mechanical and electrical defects arising from faulty materials or from poor workmanship, providing the product has been installed by a competent person in accordance with the fitting instructions.
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