Brother HL-5030 User Manual
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Brother HL-5030 User Manual

Brother user's guide laser printer hl-5030 hl-5040 hl-5050 hl-5070n
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See also: Service Manual
For visually-impaired users
Please see the two HTML files, index_win.html and index_mac.html,
on the supplied CD-ROM. You can read them with Screen Reader
'text-to-speech' software.
You must set up the hardware and install the driver before you can use the printer.
Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box.
Please read this User's Guide thoroughly before you use the printer. Keep the CD-ROM in a
convenient place so you can use it quickly if you need to.
Please visit our web site at http://solutions.brother.com where you can get answers to Frequently
Asked Questions (FAQs), Product Support and Technical Questions, and the latest Driver Updates
and Utilities.
Brother Laser Printer
HL-5030
HL-5040
HL-5050
HL-5070N
User's Guide
Version 1

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Summary of Contents for Brother HL-5030

  • Page 1 You must set up the hardware and install the driver before you can use the printer. Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box. Please read this User’s Guide thoroughly before you use the printer. Keep the CD-ROM in a convenient place so you can use it quickly if you need to.
  • Page 2 We use the following terms throughout this User’s Guide: You must follow these warnings to prevent possible personal injury. You must follow these instructions to make sure you use the printer properly and do not damage it. Remember these useful tips when you use the printer.

  • Page 3: To Use The Printer Safely

    To use the printer safely After you have just used the printer, some parts inside the printer will be extremely hot. When you open the front or back cover of the printer, never touch the shaded parts shown in the illustrations below.

  • Page 4: Register Your Product

    Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as a confirmation of the purchase date of your product should you lose your receipt;...

  • Page 5: Customer Service

    Brother fax back system (USA only) Brother has an easy-to-use fax back system so you can get instant answers to common technical questions and product information. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine.
  • Page 6 Internet addresses Brother Global Web Site: http://www.brother.com For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities: http://solutions.brother.com (In USA Only) For Brother Accessories & Supplies: http://www.brothermall.com...
  • Page 7 Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your Printer needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the ‘Solutions’ section to learn how to get the most from your Brother product.
  • Page 8 A shielded interface cable should be used in order to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment.
  • Page 9 Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Radio interference (220 to 240 volt model only) This printer follows EN55022 (CISPR Publication 22)/Class B. Before you use this product, make sure that you use a double-shielded interface cable with twisted-pair conductors and that it is marked “IEEE1284 compliant”.
  • Page 10 Laser Safety (100 to 120 volt model only) This printer is certified as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
  • Page 11 IEC 60825 specification (220 to 240 volt model only) This printer is a Class 1 laser product as defined in IEC 60825 specifications. The label shown below is attached in countries where it is needed. This printer has a Class 3B laser diode which produces invisible laser radiation in the scanner unit. You should not open the scanner unit under any circumstances.
  • Page 12 Disconnect device You must install this printer near a power outlet that is easily accessible. In case of an emergency, you must disconnect the power cord from the power outlet to shut off the power completely.
  • Page 13 Wiring information (for UK) If the mains plug that is supplied with this printer is not suitable for your plug socket, remove the plug from the mains lead and fit an appropriate three-pin plug. If the replacement plug needs a fuse, fit the same fuse as the original.

  • Page 14: Compilation And Publication Notice

    Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product’s descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 15 Year in which CE marking was first affixed: 2002 Issued by Date Place Signature “EC” Declaration of Conformity : Laser Printer : HL-5030, HL-5040, HL-5050, HL-5070N : HL-50 Safety : EN60950:2000 : EN55022:1998 Class B EN55024:1998 EN61000-3-2:1995 + A1:1998 + A2:1998 EN61000-3-3:1995 : Brother Industries, Ltd.

  • Page 16: Table Of Contents

    Printing on plain paper ... 1-8 Printing on plain paper from the paper tray ... 1-8 Printing on plain paper from the manual feed tray (For HL-5030 and HL-5040) ... 1-12 Printing on plain paper from the multi-purpose tray (MP tray) (For HL-5050 and HL-5070N) ...
  • Page 17 Using the printer driver ... 3-9 Print fonts (For HL-5040, HL-5050 and HL-5070N) ... 3-10 Using the control panel button ... 3-10 Using the printer driver (For HL-5040, HL-5050 and HL-5070N) ... 3-10 Network factory default setting (For HL-5070N) ... 3-11 Options ... 4-1 DIMM ...

  • Page 18: About This Printer

    About this printer What is in the box? When you unpack the printer, check to see that you have all of the following parts. The power cord may be slightly different than the one in the figure above, depending on which country the printer was bought in.

  • Page 19: Front View

    Front view Front View* Face-down Output Tray Support Flap (Support Flap) Control Panel Front Cover Release Button (HL-5030 and HL-5040) Manual Feed Tray (HL-5050 and HL-5070N) Multi-purpose Tray (MP Tray) Paper Tray Power Switch Front Cover Face-down Output Tray (Top Output Tray) * The printer illustration is based on HL-5050 and HL-5070N.

  • Page 20: Back View

    Face-up Output Tray (Back Output Tray) AC Power Connector (HL-5040, HL-5050 and HL-5070N) Parallel Interface Connector USB Interface Connector Side Cover (HL-5070N) 10/100Base TX Port (HL-5070N) LED (Light-emitting Diode) * The printer illustration is based on HL-5070N. Figure 1-2 ABOUT THIS PRINTER 1 - 3...

  • Page 21: Positioning The Printer

    100 mm (4 in.) between the ventilation hole and the wall. Do not put the printer in direct sunlight. If you have to put it near a window, use a blind or a heavy curtain to protect the printer from direct sunlight.

  • Page 22: What Kind Of Paper Can I Use

    What kind of paper can I use? Type and size of paper The printer loads paper from the installed paper tray, manual feed tray or optional lower tray unit. The names for the paper trays in the printer driver and this Guide are as follows:...

  • Page 23: Recommended Paper

    This printer can use recylced paper that meets the DIN 19309 specification. Caution Do not use ink jet paper, or it may cause a paper jam and damage your printer. To help you choose which paper to use with this printer, see Important information for choosing your paper in the Appendix.

  • Page 24: Printable Area

    (0.19 in.) 4.2 mm 4.2 mm (0.17 in.) (0.17 in.) 5.0 mm 5.0 mm (0.19 in.) (0.19 in.) ABOUT THIS PRINTER 1 - 7 4.2 mm (0.17 in.) 6.01 mm (0.24 in.) 4.2 mm (0.17 in.) 6.01 mm (0.24 in.) 4.2 mm...

  • Page 25: Printing Methods

    Printing on plain paper from the paper tray Illustrations in this section are based on HL-5050 and HL-5070N. Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. Media Type: Plain Paper Paper Source: Tray1...
  • Page 26 Pull the paper tray completely out of the printer. While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. Check that the guides are firmly in the slots. Figure 1-5 Figure 1-6 ABOUT THIS PRINTER 1 - 9...
  • Page 27 For two-sided printing, put the side that is going to be printed on (blank side) face down, with the top of the paper at the front of the tray. Put the paper tray firmly back in the printer. Check that it is inserted fully into the printer. 1 - 10 ABOUT THIS PRINTER Figure 1-7 ) in the tray, or paper jams may occur.
  • Page 28 Figure 1-9 If you choose not to pull out the output tray support flap, we recommend that you remove printed pages immediately after they come out of the printer. Send the print data to the printer. ABOUT THIS PRINTER 1 - 11...

  • Page 29: Printing On Plain Paper From The Manual Feed Tray (For Hl-5030 And Hl-5040)

    Printing on plain paper from the manual feed tray (For HL-5030 and HL-5040) The printer automatically turns on the Manual Feed mode when you put paper in the manual feed tray. Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver.
  • Page 30 Ready state, the media may be ejected without being printed on. After the printed page comes out of the printer, put in the next sheet of paper as in Step 4 above. Repeat for each page that you want to print.

  • Page 31: Printing On Plain Paper From The Multi-Purpose Tray (Mp Tray) (For Hl-5050 And Hl-5070N)

    Printing on plain paper from the multi-purpose tray (MP tray) (For HL-5050 and HL-5070N) The printer automatically turns on the MP Tray mode when you put paper in the multi-purpose tray. Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver.
  • Page 32 Make sure that the paper is straight and in the proper position on the MP tray. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam. Figure 1-13 Figure 1-14 Figure 1-15 ABOUT THIS PRINTER 1 - 15...
  • Page 33 When you put paper in the MP tray, please remember the following: The side to be printed on must be face up. During printing, the inside tray rises to feed paper into the printer. Put the leading edge (top of the paper) in first and push it gently into the tray.

  • Page 34: Printing On Thicker Paper And Card Stock

    When the back output tray is pulled down, the printer has a straight paper path from the manual feed tray or the MP tray through to the back of the printer. Use this paper feed and output method when you want to print on thicker paper or card stock.
  • Page 35 Using both hands put the paper in the manual feed tray until the front edge of the paper touches the paper feed roller. Hold the paper in this position until the printer automatically feeds the paper in for a short distance, and then let go of the paper.
  • Page 36 Ready state, the media may be ejected without being printed on. After the printed page comes out of the printer, put in the next sheet of paper as in Step 5 above. Repeat for each page that you want to print.

  • Page 37: Printing On Thicker Paper And Card Stock From The Multi-Purpose Tray (Mp Tray) (For Hl-5050 And Hl-5070N)

    Printing on thicker paper and card stock from the multi-purpose tray (MP tray) (For HL-5050 and HL-5070N) Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. Media Type: Thick paper or Thicker paper Paper Source: MP Tray...
  • Page 38 Open the back output tray, and then pull out the face-up output tray support if necessary. Open the MP tray and lower it gently. Pull out the MP tray support flap. MP tray support flap Figure 1-22 Figure 1-23 Figure 1-24 ABOUT THIS PRINTER 1 - 21...
  • Page 39 While pressing the paper-guide release lever, slide the paper guide to fit the paper size. When you put paper in the MP tray, please remember the following; During printing, the inside tray rises to feed paper into the printer. The side to be printed on must be face up.
  • Page 40 Caution Remove each sheet immediately after printing. Stacking the sheets may cause a paper jam or the paper to curl. Figure 1-27 ABOUT THIS PRINTER 1 - 23...

  • Page 41: Printing On Envelopes

    The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser printer. Before you print a lot of envelopes, test one to make sure that the print results are what you want.

  • Page 42: Printing On Envelopes From The Manual Feed Tray (For Hl-5030 And Hl-5040)

    Printing on envelopes from the manual feed tray (For HL-5030 and HL-5040) The printer has a straight paper path from the manual feed tray to the back of the printer. Use this paper feed and output method when you want to print envelopes.
  • Page 43 Send the print data to the printer. A NO PAPER status is shown by the control panel LEDs until you put a sheet of paper in the manual feed tray. Open the manual feed tray. Slide the paper guides to fit the envelope size.
  • Page 44 Envelopes that have been creased after they have been printed: At the back of the printer, open the back output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below). When you have finished printing your envelopes, close the back output tray to reset the two blue tabs back to their original position.
  • Page 45 Ready state, the media may be ejected without being printed on. After the printed envelope comes out of the printer, the printer will wait until you put in the next envelope. Repeat Step 5 for each envelope you want to print.

  • Page 46: Printing On Envelopes From The Mp Tray (For Hl-5050 And Hl-5070N)

    Printing on envelopes from the MP tray (For HL-5050 and HL-5070N) The printer has a straight paper path from the MP tray to the back of the printer. Use this paper feed and output method when you want to print envelopes.
  • Page 47 Open the back output tray, and then pull out the face-up output tray support if necessary. Open the MP tray and lower it gently. Pull out the MP tray support flap. MP tray support flap 1 - 30 ABOUT THIS PRINTER Figure 1-34 Figure 1-35 Figure 1-36...
  • Page 48 Envelopes that have been creased after they have been printed: At the back of the printer, open the back output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below). When you have finished printing your envelopes, close the back output tray to reset the two blue tabs back to their original position.
  • Page 49 After you finish the print job, close the back output tray. If envelopes get smudged during printing, in the printer driver select MP Tray as the Paper Source for a straight paper path. Then, set the Media Type to Thick Paper or Thicker Paper to increase the fixing temperature.

  • Page 50: Printing On Transparencies

    Do not put more than 10 transparencies in the paper tray. Illustrations in this section are based on HL-5050 and HL-5070N. Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver. Media Type: Transparencies Paper Source: Tray1...
  • Page 51 Pull the paper tray completely out of the printer. While pressing the blue paper-guide release levers, slide the paper guides to fit the transparency size. Check that the guides are firmly in the slots. Put transparencies in the tray. Check that the transparencies are flat and below the maximum paper mark ( ).
  • Page 52 Put the paper tray firmly back in the printer. Pull out the support flap to prevent transparencies from sliding off the top output tray. Send the print data to the printer. Caution Remove each transparency immediately. Figure 1-43 Figure 1-44...

  • Page 53: Printing On Transparencies From The Manual Feed Tray (For Hl-5030 And Hl-5040)

    Printing on transparencies from the manual feed tray (For HL-5030 and HL-5040) When the back output tray is open, the printer has a straight paper path from the manual feed tray to the back output tray. Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver.
  • Page 54 Using both hands put the transparency in the manual feed tray until its front edge touches the paper feed roller. Hold the transparency in this position until the printer automatically feeds it in for a short distance, and then let go of the transparency.
  • Page 55 Do not put more than one transparency in the manual feed tray at any one time, or it may cause a jam. If you put any Media (paper, transparency and so on) in the manual feed tray before the printer is in the Ready state, the media may be ejected without being printed on.

  • Page 56: Printing On Transparencies From The Mp Tray (For Hl-5050 And Hl-5070N)

    Printing on transparencies from the MP tray (For HL-5050 and HL-5070N) When the back output tray is open, the printer has a straight paper path from the MP tray to the back of the printer. Select the Paper Size, Media Type, Paper Source, and other settings in the printer driver.
  • Page 57 Open the back output tray. Send the print data to the printer. A NO PAPER status is shown by the control panel LEDs until you put a transparency in the MP tray. Open the MP tray and lower it gently.
  • Page 58 While pressing the paper-guide release lever, slide the paper guide to fit the transparency size. Figure 1-52 Figure 1-53 Figure 1-54 ABOUT THIS PRINTER 1 - 41...
  • Page 59 After you finish printing, close the back output tray. Caution Remove each transparency immediately after printing. Stacking the printed transparencies may cause a paper jam or the transparency to curl. 1 - 42 ABOUT THIS PRINTER...

  • Page 60: Printing On Both Sides Of The Paper (Manual Duplex Printing)

    (blank side) face down. Follow the instructions on the computer screen. The printer will now automatically print all the odd-numbered pages on the other side of the paper. ® ®...

  • Page 61: Manual Duplex Printing From The Manual Feed Tray (For Hl-5030 And Hl-5040)

    Manual duplex printing from the manual feed tray (For HL-5030 and HL-5040) Caution Before you put the sheets back in the manual feed tray, you will have to straighten them, or you may get paper jams. You should not use very thin or very thick paper.

  • Page 62: Manual Duplex Printing From The Multi-Purpose Tray (For Hl-5050 And Hl-5070N)

    MP tray. Place the paper with the side that is going to be printed on (the blank side) face up. Follow the instructions on the computer screen. Repeat Step 3 until you have printed all the odd-numbered pages on the other side of the paper. Figure 1-58 Figure 1-59 ABOUT THIS PRINTER 1 - 45...

  • Page 63: Guidelines For Printing On Both Sides Of The Paper

    At the back of the printer, open the back output tray and push down the blue tabs on the left and right hand sides (as shown in the figure below). When you have finished printing, close the back output tray to reset the two blue tabs back to their original position.
  • Page 64 Paper orientation for printing on both sides of the paper The printer prints the second page first. If you print 10 pages on 5 sheets of paper, it will print page 2 then page 1 on the first sheet of paper.

  • Page 65: Driver And Software

    Driver and software Printer driver A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is a printer command language or page description language.

  • Page 66: For Windows

    For Windows Features in the PCL printer driver You can download the latest printer driver or get other information by accessing the Brother Solutions Center at http://solutions.brother.com You can also change settings by clicking the illustration on the left side of the Basic tab in the Properties dialog box.
  • Page 67 Advanced tab If you are using Windows NT clicking Printing Preferences... in the General tab of the Brother HL-5000 series Properties screen. Change the tab settings by clicking the following icons: Print Quality Duplex Watermark Page Setting Device Options 2 - 3 DRIVER AND SOFTWARE ®...
  • Page 68 Print Quality Select the resolution, toner save and print settings or gray printing setting. Resolution You can change the resolution as follows: 300 dpi 600 dpi HQ 1200 (For HL-5040, HL-5050 and HL-5070N) Toner Save Mode You can save running costs by turning on the toner save mode, which reduces the print density. Print Setting You can manually change the brightness, contrast and other settings.
  • Page 69 Device Options You can set the following Printer Function modes in this tab: (You can jump to the page for each Printer Function by clicking the function name in the list below.) Job Spooling Quick Print Setup Sleep Time Status Monitor...
  • Page 70 Mode is selected, it is automatically adjusted to the most suitable time-out setting depending on the frequency of your printer use. While the printer is in sleep mode, all the LEDs are off, but the printer can still receive data from the computer. Receiving a print file or document automatically wakes up the printer to start printing.
  • Page 71 Date: Specifies the format of the date. Time: Specifies the format of the time. This option allows you to change the HRC setting on your Brother HL-5000 series printer. HRC is a special function that offers improved print quality of characters and graphics that conventional laser printers cannot attain with resolutions of 300 or 600 dpi.
  • Page 72 The Auto Detect function finds the currently installed optional unit devices and show the available settings in the printer driver. When you click the Auto Detect button, options that are installed on the printer will be listed. You can manually add or remove options.
  • Page 73 If you are using Windows NT clicking Printing Preferences... in the General tab of the Brother HL-5000 series Properties screen. You can download the latest driver or by accessing the Brother Solutions Center at http://solutions.brother.com You can see the printer driver version.

  • Page 74: Features In The Ps Printer Driver

    Features in the PS printer driver This section is for HL-5050 and HL-5070N. You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com For more information, please see the Help text in the printer driver. The screens in this section are from Windows The screens on your PC will vary depending on your Operating System.
  • Page 75 Device Settings tab Select the options you installed. 2 - 11 DRIVER AND SOFTWARE...
  • Page 76 Layout tab If you are using Windows NT clicking Printing Preferences... in the General tab of the Brother HL-5000 BR-Script3 Properties screen. You can change the Layout setting by selecting the setting in the Orientation, Page Order and Page Per Sheet.
  • Page 77 Paper / Quality tab Select the Paper Source. 2 - 13 DRIVER AND SOFTWARE...
  • Page 78 You can change settings by selecting the setting in the Printer Features list: Media Type Toner Save Sleep Time BR-Script Level ® ® 4.0, Windows 2000 or XP, you can access the Brother HL-5000 DRIVER AND SOFTWARE 2 - 14...

  • Page 79: For Macintosh

    For Macintosh ® This printer supports Mac OS 8.6 to 9.2 and Mac You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com The screens in this section are from Mac The screens on your Macintosh Page setup You can set the Paper size, Orientation and Scale.
  • Page 80 Specific settings Set the Media Type, Resolution, Toner Save, and other settings. Brother Laser driver PS driver DRIVER AND SOFTWARE 2 - 16...

  • Page 81: Software

    If the administrator then installs the printer driver and port driver using this software, he can save the file to the file server or send the file byE-mail to users. Then, each user just clicks that file to have the printer driver, port driver, IP address, and so on, automatically copied to their PC.

  • Page 82: Automatic Emulation Selection

    Automatic Emulation Selection This section is for HL-5050 and HL-5070N. This printer has an Automatic Emulation Selection feature. When the printer receives data from the computer, it automatically chooses the emulation mode. This feature has been set at the factory to ON.

  • Page 83: Control Panel

    (Job Cancel, Go) on the control panel. The LED indications shown in the table below are used in the illustrations in this chapter. When the power switch is off or the printer is in Sleep mode, all the LEDs are off. Figure 3-1...
  • Page 84 3 - 2 CONTROL PANEL Printer status Sleep mode The power switch is off or the printer is in Sleep mode. Pressing the Go button wakes up the printer from Sleep mode to Ready mode. Warming up The printer is warming up.
  • Page 85 Printer status Data remaining in memory Print data remains in the printer memory. If the Status LED is on for a long time and nothing has printed, press the Go button to print the remaining data. Toner Drum Paper Status...
  • Page 86 Clear the paper jam. See Paper jams and how to clear them in Chapter 6. If the printer does not start printing, press the Go button. No paper Put paper in the printer. See Printing on plain paper in Chapter 1. Then press the Go button. Misfeed Put the paper back in properly, and then press the Go button.

  • Page 87: Service Call Indications

    Service call indications If there is an error that cannot be put right, the printer will show that a service call is needed by lighting up all the LEDs as shown in Figure 3-12. If you see the service call indication above, follow the steps below: Take out the DIMM (Dual Inline Memory Module) from your printer, if you have a DIMM installed.
  • Page 88 Paper Status Make a note of the indication and report the error status to your dealer or a Brother authorized service representative by referring to the above table. Make sure that the front cover is fully closed before you report a service call.

  • Page 89: Control Panel Buttons

    If you press the Job Cancel button while printing, the printer will immediately stop printing and will then eject the paper. Wake-up If the printer is in Sleep mode, press the Go or Job Cancel button to wake the printer up and go to the Ready state. Form feed If the yellow Status LED is on, press the Go button.

  • Page 90: Print A Test Page

    Print a test page You can use the Go button or the printer driver to print a test page. Using control panel button Turn off the printer. Make sure that the front cover is closed and the power cord is plugged in.

  • Page 91: Printer Settings

    Printer Settings You can print the current settings using the control panel button or printer driver. Using the control panel button Make sure that the front cover is closed and the power cord is plugged in. Turn on the printer and wait until the printer is in Ready state.

  • Page 92: Print Fonts (For Hl-5040, Hl-5050 And Hl-5070N)

    Go button. Press and hold the Go button again until the Drum LED comes on. When the Drum LED comes on, release the Go button. The printer will print a list of the internal fonts. Using the printer driver (For HL-5040, HL-5050 and HL-5070N) If you are using Brother’s Windows...

  • Page 93: Network Factory Default Setting (For Hl-5070N)

    Hold down the Go button and keep it pressed down until the yellow Status LED comes on. When the Status LED comes on, release the Go button. When all the LEDs light up again, the printer will start warming up. The print server has been reset to its default factory settings.

  • Page 94: Options

    We recommend that you expand the printer memory to avoid any memory full errors. For HL-5040 This printer has 8 MB of standard memory and a slot for optional additional memory. The memory can be expanded up to a total of 136MB by installing a commercially available DIMM (Dual In-line Memory Module).

  • Page 95: Installing Additional Memory

    Installing additional memory Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the printer. Caution Make sure you turn the printer OFF before you install or remove the DIMM. Remove the side cover. Use a coin to loosen the two screws, and then remove the metal plate.
  • Page 96 To check that you have installed the DIMM correctly, print the printer settings by using the selection in the driver and check the printout to make sure it shows the additional memory. See Printer Settings and Print fonts in Chapter 3.

  • Page 97: Lower Tray Unit (Lt-5000) (For Hl-5040, Hl-5050 And Hl-5070N)

    20 lb). Figure 4-5 If you want to buy an optional lower tray unit, call the dealer you bought the printer from. To install the lower tray unit, please see the instructions supplied with the lower tray unit. 4 - 4 OPTIONS...

  • Page 98: Print Server (Nc-2010P/Nc-2100P) (For Hl-5040, Hl-5050 And Hl-5070N)

    NC-2010p: TCP/IP, Netware, NetBIOS, DLC/LLC, DEC LAT, Banyan VINES and AppleTalk* protocols NC-2100p: TCP/IP, NetBIOS and AppleTalk protocols Superior network and printer management: BRAdmin Professional Windows SNMP MIB I and MIB II over IP or IPX Remote console management via DEC NCP, TELNET or NetWare.

  • Page 99: Routine Maintenance

    Routine maintenance You will need to replace certain parts and clean the printer regularly. You can see the maintenance video in the Maintenance Tutorial section of the CD-ROM we have provided with the printer. You can see how to replace the toner cartridge.

  • Page 100: Toner Cartridge

    If you change the print density setting for lighter or darker printing, the amount of toner that is used will change. Wait to unpack the toner cartridge until immediately before you install it in the printer. Toner Low message The Toner LED alternates turning on for 2 seconds and off for 3 seconds.

  • Page 101: Toner Empty Message

    Toner Empty message If the LED shows the message below, the printer has run out of toner or the toner is not evenly distributed inside the cartridge. Replacing the toner cartridge To make sure you get high quality print, make sure you use quality toner cartridges. When you want to buy toner cartridges, call the dealer you bought the printer from.
  • Page 102 We recommend that you place the drum unit assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. To prevent damage to the printer from static electricity, do not touch the electrodes shown in Figure 5-4.
  • Page 103 If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. Brother strongly recommends that you do not refill the toner cartridge provided with your printer. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges.
  • Page 104 Caution Put the toner cartridge in the drum unit immediately after you have removed the protective cover. Do not touch the shaded parts shown in Figure 5-9 and Figure 5-10 to prevent any degradation to the print quality. Figure 5-9 Put the new toner cartridge firmly into the drum unit until you hear it lock into place.
  • Page 105 Return the tab to the home position ( ) before you put the drum unit back in the printer. If you do not, printed pages may have a vertical stripe. Put the drum unit assembly back in the printer. Close the front cover of the printer. 5 - 7 ROUTINE MAINTENANCE...

  • Page 106: Drum Unit

    For best performance, use only genuine Brother toner. The printer should be used only in a clean, dust-free environment with adequate ventilation.

  • Page 107: Replacing The Drum Unit

    Replacing the drum unit We recommend that you clean the printer when you replace the drum unit. See Cleaning in this chapter. Follow these steps to replace the drum unit. You can also view the drum unit replacement method in the instructional video on the supplied CD-ROM: Press the cover release button and then open the front cover of the printer.
  • Page 108 Unpack the new drum unit. Caution Wait to unpack a drum unit until immediately before you put it in the printer. Exposure to direct sunlight or room light may damage the drum unit. Put the toner cartridge in the new drum unit until you hear it lock into place with a click. If you put the cartridge in properly, the blue lock lever is lifted automatically.
  • Page 109 Put the drum unit assembly in the printer. Make sure that the printer is turned on, the front cover is open and the Status LED is red. Reset the drum counter. See the instructions supplied with the new drum unit.

  • Page 110: Cleaning

    Clean the outside and inside of the printer regularly with a dry soft cloth. When you replace the toner cartridge or the drum unit, make sure you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry soft cloth.

  • Page 111: Replacing Maintenance Parts

    Replacing maintenance parts You need to replace the maintenance parts regularly to maintain print quality. You should replace the units listed below after printing the following number of pages. Item Fixing unit Separator pad holder assembly Pick up roller assembly * The actual number of printed pages may vary depending on your average type of print job and paper.

  • Page 112: Troubleshooting

    Troubleshooting Identifying your problem First, check the following: The power plug is connected properly and the printer is turned on. All of the protective parts have been removed. The toner cartridge and drum unit are installed properly. The front cover is fully closed.

  • Page 113: Error Messages In The Status Monitor

    The paper tray may be out of paper or not properly installed. If it is empty, put a new stack of paper in the paper tray. For HL-5030 and HL-5040, put paper in the paper tray and then press the Go button.

  • Page 114: Error Message Printouts

    Error message printouts The printer will report problems by printing an error message as defined in the following table. Take the corrective actions for the error message. Error message MEMORY FULL PRINT OVERRUN RESOLUTION REDUCED TO ENABLE PRINTING (The printer has printed the...

  • Page 115: Paper Handling

    Paper handling First, make sure that you are using paper that meets Brother recommended paper specifications. See What kind of paper can I use? in Chapter 1. Problem The printer does not feed paper. The printer does not feed paper from the manual feed slot.

  • Page 116: Paper Jams And How To Clear Them

    If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.
  • Page 117 Pull the paper tray completely out of the printer. Pull the jammed paper up and out of the printer. Press the cover release button and then open the front cover. 6 - 6 TROUBLESHOOTING Figure 6-3 Figure 6-4 Figure 6-5...
  • Page 118 Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray.
  • Page 119 Step 7. If you have to pull the paper toward the back of the printer, the fuser may get dirty with toner powder and it may scatter on the next printouts. Print a few copies of the test page until the scattering of toner stops.
  • Page 120 Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit. Put the drum unit assembly back in the printer. Put the paper tray in the printer.

  • Page 121: Other Problems

    Recommendation Check the printer’s environment. Conditions such as humidity, high temperatures, and so on may cause this print fault. See Positioning the printer in Chapter 1. If the whole page is too light, Toner Save mode may be on. Turn off Toner Save mode in the printer Properties tab of the driver.
  • Page 122 Make sure that you use paper that meets our specifications. See What kind of paper can I use? in Chapter 1. Choose Thick paper mode in the printer driver, or use thinner paper than you are currently using. Check the printer’s environment because conditions such as high humidity can cause hollow print.
  • Page 123 Examples of poor print quality 94 mm (3.7 in.) 94 mm (3.7 in.) White Spots on black text and graphics at 94 mm (3.7 in.) intervals 94 mm (3.7 in.) 94 mm (3.7 in.) Black Spots at 94 mm (3.7 in.) intervals 6 - 12 TROUBLESHOOTING Recommendation If the problem is not solved after printing a few pages, the drum unit may have...
  • Page 124 The drum unit may be damaged. Put in a new drum unit. See Replacing the drum unit in Chapter 5. Clean the inside of the printer and the primary corona wire in the drum unit. See Cleaning in Chapter 5.
  • Page 125 180° in the paper tray. Try printing using the straight-through output path. See Printing on plain paper from the manual feed tray (For HL-5030 and HL-5040) in Chapter 1 or Printing on envelopes from the MP tray (For HL-5050 and HL-5070N) in Chapter 1.
  • Page 126 Examples of poor print Recommendation quality Envelope creases Open the back output tray and push down the blue tabs at the left and right hand sides (as shown in the figure below). When you have finished printing your envelopes, close the back output tray to reset the two blue tabs back to their original position.

  • Page 127: Solving Print Problems

    Turn off Printer Status Monitor in the Device Options tab in the printer driver. Press the Go button to print the data left in the printer. Press the Job Cancel button if you want to delete the data left in the printer.

  • Page 128: Appendix

    ® *1 From standard paper tray *2 High Resolution Control A - 1 APPENDIX HL-5030 Electrophotographic Up to 17 ppm when printing on Letter size paper Up to 16 ppm when printing on A4 size paper Less than 12 sec...
  • Page 129 *3 Hi-Speed USB 2.0 (480 Mbps) is up to 40 times faster and compatible with original USB (12 Mbps). *4 HL-5050 and HL-5070N only. ® *5 Brother original Windows *6 Use a standard web browser to manage the device. *7 Code39, Interleaved 2 of 5, EAN-8, EAN-13, UPC-A, UPC-E, EAN-128, Codabar, FIM (US-PostNet),...
  • Page 130 1 Sheet Duplex Manual Duplex *8 AppleTalk only *9 Instructional animations for problem solving *10 The Driver Deployment Wizard automates the installation of a printer in a peer-to-peer network. *11 Calculated with 75 g/m paper A - 3 APPENDIX HL-5030...
  • Page 131 Paper tray A4, Letter, Legal, B5 (ISO), Executive, A5, A6, B6 (Standard) Lower tray (Option) *12 Up to 10 sheets HL-5030 HL-5040 Plain paper, Recycled paper, and Transparency (16 to 43 lb) (16 to 28 lb) 60 to 105 g/m...
  • Page 132 Sleep Less than 5 W Noise level Printing 50 dB Standby Less than 30 dB Ecology Power save Toner save A - 5 APPENDIX HL-5030 HL-5040 HL-5030 HL-5040 252 mm 15.1 9.9 in.) HL-5030 HL-5040 HL-5050 HL-5070N HL-5050 HL-5070N 252 mm (15.0...

  • Page 133: Important Information For Choosing Your Paper

    Short grain paper’s fiber direction is vertical to the carriage direction of the paper in the printer. Though most plain paper for copying is long grain, some is short grain. We recommend that you use long grain paper for this printer. Short grain paper is too weak for the paper carriage of the printer.
  • Page 134 Moisture content Moisture content is the amount of water left in the paper after manufacture. It is one of the important characteristics of the paper. This can change greatly depending on the storage environment, although usually paper contains about 5% water by weight. Because paper often absorbs water, the amount of water can sometimes be about 10% in a high humidity environment.

  • Page 135: Trademarks

    Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product’s descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.

  • Page 136: Index

    INDEX accessories and supplies (USA) ...V Accessories tab ...2-8 automatic emulation selection ...2-18 BRAdmin Professional ...2-17 Brother numbers (USA/Canada) ... III Brother Solutions Center ...2-1 BR-Script ...2-1 carton contents ...1-1 cleaning ...5-12 control panel ... 3-1 control panel button ...3-7 corona wire ...5-7...
  • Page 137 toner empty ...3-3 toner low ...3-3 trademarks ... A-8 utilities ... A-3 watermark ...2-4 weights ... A-5 I - 2...

This manual is also suitable for:

Hl-5040Hl-5050ltHl-5050Hl-5070n

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