Tineco Pure One S12 Platinum Instruction Manual
  1. Manuals
  2. Brands
  3. Tineco Manuals
  4. Vacuum Cleaner
  5. Pure One S12
  6. Instruction manual

Tineco Pure One S12 Platinum Instruction Manual

Smart vacuum cleaner
Hide thumbs Also See for Pure One S12 Platinum:
Table of Contents

Advertisement

Quick Links

Platinum
Smart Vacuum Cleaner
Instruction Manual
*Actual product may differ from illustration.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Pure One S12 Platinum and is the answer not in the manual?

Questions and answers

Related Manuals for Tineco Pure One S12 Platinum

Summary of Contents for Tineco Pure One S12 Platinum

  • Page 1 Platinum Smart Vacuum Cleaner Instruction Manual *Actual product may differ from illustration.

  • Page 3: Table Of Contents

    CONTENTS Important Safety Instructions ............... 3 Overview ....................6 Product Components ................8 Accessories .................... 9 Assembly ..................... 11 Operation .................... 13 Maintenance ..................21 Specifications ..................25 Troubleshooting .................. 26 Warranty ....................28...
  • Page 4 Precautionary measures: 1. Do not operate the vacuum cleaner too close to heaters, radiators or other hot surfaces. 2. Before inserting the plug into the wall, make sure your hands are dry. 3. Before turning on the vacuum cleaner, safely remove any large objects from the floor or cleaning surface in order to prevent damage to the filter.

  • Page 5: Important Safety Instructions

    Important Safety Instructions IMPORTANT! Always switch off the cleaner before cleaning, when not in use or attempting any maintenance task. The charger must only be connected to an AC power supply at the voltage shown on the rating label. This cleaner should only be used for its intended purpose as described in this instruction manual.
  • Page 6 24. Never run over the power cable with 14. Before vacuuming, remove any large or sharp objects from the floor or cleaning the power head, as this may cause surface in order to prevent damage to damage to the power cable. the filter.
  • Page 7 Battery use and care 1. The appliance is only to be used with the charger provided with the appliance. 2. Only charge the battery inside the cleaner or the charging dock. Only use the specifically designated charger to charge the product. 3.

  • Page 8: Overview

    Overview A B C D E F G H I J K L M A. Dust sensor G. Trigger lock B. Digital display H. Dustbin release button C. Dust empty release button I. Trigger D. Dustbin J. Power control slider E.
  • Page 9 E. Air channel blocked B. Brush roller tangled F. Dust sensor malfunction C. Dust monitoring loop G. Power indicator (Blue to red according to the dust H. Tineco logo amount) I. WiFi indicator D. AUTO mode J. Battery level indicator...

  • Page 10: Product Components

    Product Components Item S12 Platinum Main body Tube Direct-drive LED multi-tasker power brush Mini power brush 2-in-1 dusting brush Crevice tool Soft dusting brush Flexible long crevice tool LED soft-roller power brush Multi-angle folding tube Flexible extension hose Automatic pre-filter cleaning tool +Spare pre-filter Spare lithium battery Wall-mounted dock...

  • Page 11: Accessories

    Accessories Note: • Test an accessory on a small, inconspicuous area before use on sensitive surfaces. • The “Product Components” page shows which accessories are included with your purchase. • As shown below, there are many components compatible with this model. If you would like to purchase accessories or consumables, please contact Customer Service on AUS: 1800 815 270, NZ: 0800 282 288.
  • Page 12 Flexible extension hose Excellent extension and flexibility to access hard-to-reach spaces; perfect for in-care use. Compatible with all non-motorized Tineco accessories. Automatic pre-filter cleaning tool A dirty filter is a leading cause of suction loss, and this tool is designed to make your filter last much longer. Simply place the dirty filter inside the automatic pre-filter cleaning tool and close the lid.

  • Page 13: Assembly

    Assembly Tube Installation Insert tube. Press the release button and remove tube. Brush Installation Insert the power brush. Press the release button and remove power brush. Dustbin Installation ① ② To clean the dustbin more thoroughly, press When re-attaching the dustbin, hold on an angle the dustbin release button to fully detach and slot the top of the dustbin into the hook on from the appliance.
  • Page 14 (may this is complete, use the screws provided by need to be adjusted based on the actual Tineco to affix the dock to the wall. situation). Warning: • Ensure the wall surrounding the mounting area is free of gas, water pipes, electrical cables and wires.

  • Page 15: Operation

    Operation Preparing for Use Note: • Before the first use, please charge the appliance (see “Charging the Battery”) for 3-4 hours in an area where the ambient temperature is between 4°C (39.2°F) and 40°C (104°F). • Select an accessory and attach it to the appliance before use (see “Accessories”). Pull the trigger to activate the suction.
  • Page 16 Cleaning Mode Selection AUTO Mode • In AUTO mode, the power indicator and the color of dust monitoring loop change according to the amount of dust detected. A red dust monitoring loop indicates more dust is detected whereas a blue loop indicates less is detected. This mode automatically provides the best cleaning solution. Clean: On Min Power Vary depending...
  • Page 17 Manual Mode Power up Power down From AUTO mode, swipe the power control slider to switch to Manual mode. In Manual mode, you can control the power as needed. Note: Only use with dry hands. Dirty hands may affect slider operation.
  • Page 18 • All the functions can be performed using the Tineco app. Download the Tineco app from the App Store, Google Play and Tineco Official Site. Download on the GET IT ON App Store Google Play Downloads Tineco www.tineco.com Support App Downloads iOS 9.0 or later...
  • Page 19 Emptying the Dustbin Press the release button on the side of the Close and click the dustbin flap back dustbin and empty the contents. into place. • Place the appliance on the wall-mounted dock for convenient storage and recharging after use. click ①...
  • Page 20 To charge, secure the main body and/or the spare battery on the dock. The battery can be recharged while attached to the main body, or separately. Note: • If you need a spare battery, please purchase from Tineco. Warning: • Only use the Tineco-provided adapter to charge the battery.
  • Page 21 • When in AUTO mode, the runtime is approximately 50 minutes. When MAX power is used, the runtime is approximately 10.5 minutes (for one battery). • Estimated runtime data was obtained by a Tineco Laboratory using one battery and non-motorized accessories.
  • Page 22 Charging (Battery level 0%~99%) Battery icon: solid green. Battery indicator: blinking green. Battery on the main body Tineco indicator: blinking. Fully charged (Battery level up to 100%) In 5 mins Battery icon & Battery indicator: solid green. Battery on the Tineco indicator: illuminated.

  • Page 23: Maintenance

    Maintenance Note: • Clean the dustbin and filters after each use. • Use the cleaning tool to thoroughly clean the pre-filter when the indicator light shows a blocked air channel. To maintain high performance, wash and dry the pre-filter monthly, replacing it every 6 months.
  • Page 24 Pre-filter Ensure the appliance is switched off before Do not turn the appliance upside down when cleaning, and remove the dirty pre-filter from removing or installing the filter to prevent dust the mesh filter-holder. from entering the motor. Replace a clean filter to the main body. Put Activate the suction to clean the pre-filter.
  • Page 25 The HEPA filter can be washed under running water and must be completely dry before reinstalling. Dust Sensor To avoid dust accumulation which can affect cleaning performance, wipe the suction mouth with a damp cloth. Mini Power Brush Press against the roller end cover downward. Pull out the brush roller.
  • Page 26 Remove the debris wrapped around the roller Fully reinsert the brush roller at an angle and with the Tineco Hair Cleaning Tool. push upward until it clicks securely back into place. Brush Roller Slide the switch to open the brush roller end...

  • Page 27: Specifications

    Specifications Product PURE ONE S12 Platinum Voltage 21.6V Rated Power 500W Dustbin Capacity 0.6L Charging Time 3-4 hrs for one battery AC Input 100-240V~ WiFi Frequency Bands 2.4G WiFi Maximum Output Power 19dB Disposal • The battery contains materials that are harmful to the environment and must be removed from the appliance before it is discarded.

  • Page 28: Troubleshooting

    Troubleshooting Problem Possible cause Solution No power Charge the battery The appliance does not Auto protection for overheating Restart after cooling down turn on The suction mouth is blocked Check and remove blockages Dustbin and filters are full Clean the dustbin and filters The pre-filter is not installed Install the pre-filter The appliance is blocked (i.e.
  • Page 29 Problem Possible cause Solution Brush roller tangled The brush roller is blocked Remove blockages indicator blinking Power indicator Motor failure Remove blockages, or restart blinking Air channel blocked The appliance is blocked, or full Remove blockages, clean the indicator blinking of dust in filter and dustbin filter and dustbin 1.

  • Page 30: Warranty

    Warranty Your cleaner, in the case of domestic use, has a two year parts and labour warranty against product defects and failures when the product is used in accordance with the terms and conditions of this warranty statement. This warranty commences from the original date of purchase and is not transferable;...
  • Page 31 If proof of purchase cannot be provided at the time of a warranty claim or service, any work carried out on the cleaner is chargeable. The repair of the cleaner under this warranty does not extend the original period of warranty. The benefits conferred by this warranty are in addition to all other rights and remedies in respect of the product as outlined under the Competition and Consumer Act and other State and Territory laws.
  • Page 32 Tineco Official Site: www.tineco.com Customer Support & Service Hotline AUS: 1800 815 270 NZ: 0800 282 288 www.godfreys.com.au www.godfreys.co.nz Distributed in Australia & New Zealand by Electrical Home-Aids Pty Ltd (Godfreys) Building 3, Brandon Business Park, 530 Springvale Road, Glen Waverley, VIC, 3150, Australia.

Table of Contents