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DONPER USA—USER MANUAL
Model BH7480 & BT7280
User Manual
support@donperusa.com
www.donperusa.com 1‐844‐DONPER1
1 — COPYRIGHT DONPER USA 2015

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Summary of Contents for DONPER BH7480

  • Page 1 DONPER USA—USER MANUAL Model BH7480 & BT7280 User Manual support@donperusa.com www.donperusa.com 1‐844‐DONPER1 1 — COPYRIGHT DONPER USA 2015...
  • Page 2 DONPER USA—USER MANUAL Thank you for your purchase of a Donper So Serve Machine. It is important to read the en re User Manual before opera ng the machine, as there are several safety issues you must know and understand to safely operate the machine.
  • Page 3 Machine Parts Identification Installation Operating the Machine Controls Wash Mode Auto Mode Adjusting Product Firmness Standby Mode Cleaning Reassembly After Cleaning Adding Mix to the Machine Error Codes and Solutions Routine Maintenance Troubleshooting Warranty 3 — COPYRIGHT DONPER USA 2015...
  • Page 4 DONPER USA—USER MANUAL The Donper Model BH7480 soft serve machine, when properly op- erated and maintained, is designed to produce a smooth and creamy product to be enjoyed by all. However, it is important to un- derstand that the 7480 is a machine, and like ALL machines, the 7480 will require regular cleaning and maintenance to ensure prop- er and safe operation.
  • Page 5 The machine uses an air cooled refrigera on system which requires a minimum of 6‐8 inches of clearance on the le and right sides of the machine and at least 8 inches of clearance behind the machine. 5 — COPYRIGHT DONPER USA 2015...
  • Page 6 DONPER USA—USER MANUAL BH7480 6 — COPYRIGHT DONPER USA 2015...
  • Page 7 The machine uses an air cooled refrigera on system which requires a minimum of 6‐8 inches of clearance on the le and right sides of the machine and at least 8 inches of clearance behind the machine. 7 — COPYRIGHT DONPER USA 2015...
  • Page 8 DONPER USA—USER MANUAL BT7280 Measurements in Inches (millimeters) 8 — COPYRIGHT DONPER USA 2015...
  • Page 9 DONPER USA—USER MANUAL 9 — COPYRIGHT DONPER USA 2015...
  • Page 10 DONPER USA—USER MANUAL The BH7480 is shipped on a pallet and the machine is secured/ bolted to the pallet to prevent shipping damage. To install the machine, the bolts connecting the pallet bracket to the base of the machine must be removed. Once the pallet bracket bolts are removed, the machine may be carefully removed from the pallet.
  • Page 11 If the rotation direction is incorrect, it will be neces- sary to change the position of the hot wires in the machine plug to allow the motors to rotate in the correct direction. 11 — COPYRIGHT DONPER USA 2015...
  • Page 12 This turns on the second‐ and the middle handle dispenses a ary compressor that cools the mix or twist of the 2 pure products. product in the 2 hoppers. Digital Control Panel Main Power Switch 12 — COPYRIGHT DONPER USA 2015...
  • Page 13 DONPER USA—USER MANUAL Machine Controls (cont’) for BH7480 and BT7280 1) Dispensing Handles 2) Main Power Switch 3) Valve Body Thumb Screws 4) Drip Tray Cover 5) Hopper Cooling Switch 6) Valve Body 7) Drip Tray A) Level Switch B) Air Cap C) Feed Tube 13 —...
  • Page 14 Mode only rotates both beaters inside of the freezing cylinders with‐ out any freezing. Wash Mode is used to drain mix from the machine or rinse the beater assemblies with water or sani zing solu on. 14 — COPYRIGHT DONPER USA 2015...
  • Page 15 firmness se ng with 1 being so er product and 10 being firmer product. Once the firmness is set, the control panel will automa cally return back to “00” a er about 10 seconds of no fur‐ ther adjustments. 15 — COPYRIGHT DONPER USA 2015...
  • Page 16 AUTO mode and observe if the numbers stop increasing rapidly somewhere near 84‐87. OPERATING IN THE STANDBY MODE: During long non‐use periods, the machine can be placed in Standby Mode in order to keep the product inside the freezing cylinders refriger‐ ated. 16 — COPYRIGHT DONPER USA 2015...
  • Page 17 To enter standby mode you must also remove the feed tubes from inside the hoppers and reverse their position, as shown above. To do this you first remove the air caps from the top end of the feed 17 — COPYRIGHT DONPER USA 2015...
  • Page 18 Failure return the feed tubes to the Auto position may result in damage to the ma- chine. 18 — COPYRIGHT DONPER USA 2015...
  • Page 19 Allow the water to flow down into the freezing cylinders. Us- ing a tube brush, clean the inside of the hoppers including the L- shaped level probes. Step 2: Press the Wash button and run in Wash Mode for 1-2 minutes. 19 — COPYRIGHT DONPER USA 2015...
  • Page 20 (after clean rinsing and drying all parts). 20 — COPYRIGHT DONPER USA 2015...
  • Page 21 Step 7: Clean the freezing cylinder and hopper with sanitizing solution using a large tube brush. Step 8: Dry all of the cleaned components in preparation for re- assembly. Dry the inside of the freezing cylinder and the hopper. 21 — COPYRIGHT DONPER USA 2015...
  • Page 22 Be sure the draw valve slot is facing forward. Wipe away excess lubricant. 22 — COPYRIGHT DONPER USA 2015...
  • Page 23 If clogged, use soap, water, and a brush to clear the hole. Do not enlarge the hole in the cap. See step 4 above for this picture. See step 9 above for this picture. 23 — COPYRIGHT DONPER USA 2015...
  • Page 24 If the Auto mode number goes past 87 quickly, then decrease the firmness setting number and restart the Auto mode. If the Auto mode number slows before reaching 84, then increase the firmness setting number and restart the Auto mode. 24 — COPYRIGHT DONPER USA 2015...
  • Page 25 2 inches, tighten the belts and reassemble the machine to test the results. If problems persist, contact an authorized repair technician. Unit is in the standby mode. To exit the standby mode, press and hold the Wash button for 5 seconds. 25 — COPYRIGHT DONPER USA 2015...
  • Page 26 1. Product level in hopper is low. Unit will beep three (3) times while “CL” flashes in the display. Solution 1. Refill hopper with more product. After the hopper has been re- filled, the display will no longer flash. If problems persist, contact an authorized service technician. 26 — COPYRIGHT DONPER USA 2015...
  • Page 27 1. Switch breaker(s) to the upright position. 2. Set Auto Mode OFF and decrease the temperature setting to soften product (See Section 5). Be sure product is not completely frozen solid inside the freezing cylinder before restarting. 27 — COPYRIGHT DONPER USA 2015...
  • Page 28 Make sure that there is enough lubricant on each draw valve when assembling the machine. 2. Lubricate torsion spring assembly. If problem still exists, inspect limit switch located behind the control panel for any malfunction, and contact an author- ized service technician. 28 — COPYRIGHT DONPER USA 2015...
  • Page 29 Possible causes: High ambient temperature Poor cooling from the condenser Poor air circulation around the machine Faulty main condenser fan Dirty condenser coils Contact an authorized commercial refrigeration technician to inspect the refrigeration system. 29 — COPYRIGHT DONPER USA 2015...
  • Page 30 During sanitizing and rinsing, the flow rate screws should be unscrewed to a “wide open” position to allow the water and sanitizer to freely flow through the orifices. 30 — COPYRIGHT DONPER USA 2015...
  • Page 31 Understand the different features of each mode for safe and reliable operation. Use a recommended soft serve machine cleaner and sanitizer when  cleaning your unit. Regular dish soap, chemicals, and detergents can de- grade seals and leave unwanted residues in your machine. 31 — COPYRIGHT DONPER USA 2015...
  • Page 32 Visually inspect the wearable parts regularly (drive belts, o- rings, shaft seals, dispensing head o-rings, door bearings). Seals, o-rings, and/or belts that are torn, cracking, hardened, or unevenly worn need to be replaced. Lubricate seals and o-rings with a food grade lubricant. 32 — COPYRIGHT DONPER USA 2015...
  • Page 33 Do not run the machine with water in Auto Mode. The water will solidify into ice, expand, and severely dam- age the machine internally which might be beyond re- pair. 33 — COPYRIGHT DONPER USA 2015...
  • Page 34 Do not operate the machine with any of the side panels removed from  the unit. Loose garments and long hair can get caught in the moving parts resulting in serious injury 34 — COPYRIGHT DONPER USA 2015...
  • Page 35 1. Decrease the firmness too cold. level setting (lower num- 2. The feed tube and/or air cap ber). are not installed correctly. 2. Install feed tube in the standard insertion position (i.e. hole side down). 35 — COPYRIGHT DONPER USA 2015...
  • Page 36 2. Call the Donper USA 2. Faulty thermostat. service line to have ther- 3. Dirty condenser. mostat inspected and/or replaced. 3. Clean the condenser. Make sure that the ma- chine is completely turned OFF. 36 — COPYRIGHT DONPER USA 2015...
  • Page 37 3. Install the feed tube with side down. the inlet hole side down. 4. The air orifice (feed 4. Install the air orifice tube cap) is not installed. (feed tube cap) on the feed tube. 37 — COPYRIGHT DONPER USA 2015...
  • Page 38 These warranties are not provided by the manufacturer, these warran- ties are provided by our company, Donper USA in Houston, Texas. We stock all warranty parts for the Donper machines are and our technical...

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Bt7280

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