System Fault
Message
Power board fault
Interface fault
Level board fault
Condenser screen blocked Blocked Air filter
Water leak, Isolate mains
Compressor over-run
Water supply failed
Hot sensor Open
Hot sensor Closed
Cold sensor Open
Cold sensor Closed
Flood sensor Open
Condenser sensor Closed
Condenser sensor Open
Heater fuse / driver fault
Heater driver fault
Compressor driver fault
Hot sensor degraded
Condenser overtemp.
A DC Pump is faulty
Steam is too cool
Steam sensor Open
Steam sensor Closed
Over Steamed
Hot tank overfilled
Comp Fuse/Driver Fault
Hot tank under filled
Boil dry protection
Flash Mem corrupted
Flow Sensor Fault
Call an electrician, a plumber, or a Zip Service Provider for assistance, service, spare parts or enquiries.
802411 v3.05 09.20 HT BC Compact Instructions
Troubleshooting
Possible Cause
Electrical disruption
Internal fault
Internal fault
Water leak
Compressor too Hot
No water
Internal fault
Internal fault
Internal fault
Internal fault
Internal fault
Internal fault
Internal fault
Internal fault
No hot water
No chilled water
Internal fault
Blocked air filter
Internal fault
Internal fault
Internal fault
Internal fault
Internal fault
Internal fault
Internal fault
Low water pressure
Safety activated
Internal fault
Internal fault
Solutions
Check power supply and all fuses
Call Zip Service
Call Zip Service
Remove blockage / Clean filter / check user guide
Turn off mains water supply / Call for service
Check ventilation
Check water supply is turned ON
Call Zip Service
Call Zip Service
Call Zip Service
Call Zip Service
Call Zip Service
Check Ventilation / Call Zip Service
Check ventilation / Call Zip service
Call Zip Service
Call Zip Service
Call Zip Service
Call Zip Service
Remove blockage / Clean filter / check user guide
Call Zip Service
Call Zip Service
Call Zip Service
Call Zip Service
Call Zip Service
Call Zip Service
Call Zip Service
Check water supply
Turn OFF / On power to reset
Call Zip Service
Call Zip Service
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