Trouble Shooting; Electrically Operated Products; Manually Operated Products - SWS SeceuroGlide Excel Operating & Maintenance Manual

Trouble Shooting

Electrically Operated Products

LED Status
Fault
No door
movement.
Waiting for motor
adjustment.
Door opens OK.
Door closes in
dead man mode.
Door opens OK.
Door closes in
dead man mode.
Door opens OK.
Door closes in
dead man mode.
The door has
stopped due to
an obstacle.
Hand transmitter
not working.

Manually Operated Products

Fault Possible Cause
Lock will not The lock is not correctly
engage aligned with the lock hole.
The screws holding the lock
Lock has become
to the door have begun to
loose.
unfasten.
*Bottom slat transmitter battery is a CR2430 battery.
**Hand transmitter battery is a CR2430 battery.
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SWS UK SeceuroGlide Operating & Maintenance Guide
Possible Cause
Prog
Motor wired incorrectly.
The motor thermal
protection has activated.
Optical wired safety
edge failure.
Radio safety edge failure.
Radio interference.
The safety edge
transmitter batteries
have expired.
Obstacle detection.
Hand transmitter
batteries flat.
Solution
Apply more pressure to the bottom of the curtain until the lock engages
or move the curtain around slightly until it is in the correct position for
the lock(s) to engage.
Check and tighten the two screws fastening the lock to the door.
LED Status
Off Standby
Slow flashing Waiting for an input/adjustment
Rapid flashing Deactivation/activation in progress
Constantly on Installation fault/failure
Solution
Wait for the motor to cool down (10 minutes).
Motor limit positions need setting.
Please contact the installer.
Please contact the installer.
If a powerful radio system is present close by
and is transmitting on the same frequency, the
receiver may be experiencing radio interference.
Check if any wireless systems are present within
the area.
Replace the bottom slat safety edge transmitter
battery.*
Check for obstacle interference with the safety
edge strip or photocell.
Change hand transmitter battery.**
PG 8