BT Pro User Manual
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BT TV Box
Pro
User Guide
B

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Summary of Contents for BT Pro

  • Page 1 BT TV Box User Guide...
  • Page 2 Welcome to BT TV Over the next few pages you’ll find everything you need to get your BT TV Box up and running. Getting started What your TV Box lights mean Understand the status of your TV Box. Let’s set up your TV Box and remote.
  • Page 3 Hub and TV box in different TV Box pack. Box and programme itself to might need to use a specific rooms? You can use BT control your TV as well. Press the power button HDMI port for Ultra HD Powerline Adapters to the front of your TV Box to turn and HDR.
  • Page 4 Aerial cable HDMI cable (not supplied) (connect to TV) BT Smart Hub Power supply cable (use power cable provided in box) Ethernet cable (connect your Hub to your TV Box)
  • Page 5 Your remote Your remote uses Bluetooth to control your TV Box. It can only be paired to one BT TV Box Pro at a time. It will also control your TV, so there’s no need to use separate remotes. On/off...
  • Page 6 Use your payment PIN to buy things If you forget your payment PIN, There are two PINs: one for parental on the BT Player. call us on 0800 111 4567 or go to control and one for payments in bt.com/PIN You can have the same PIN for both if BT Player.
  • Page 7 BT Player – your very own on demand TV Shows & Films – find something to MyTV – access recordings, your watch watch on demand from across BT TV.
  • Page 8 You can find all the Freeview channels You can record up to 4 programmes at Go here to watch something you’ve from 001 to 299 and your BT the same time. recorded, select it and press subscribed channels from 300 to 599.
  • Page 9 Apps for all your free apps such as BBC iPlayer, as well as paid for apps like Netflix & Amazon Prime. BT Player is the place to go to watch, buy or rent the latest blockbuster movies and most talked about TV shows.
  • Page 10 BT TV App Download the BT TV App to watch live and catch up content across AMC, BT Sport and Kids TV. You can also download films and TV Recording on the move shows that you’ve bought in BT Player If you’ve gone out and forgotten...
  • Page 11 What your TV Box lights mean When you press the buttons on the remote control, the status light blinks purple to confirm the command has been received. Front of your BT TV box Status Data Record Power Status Data Record...
  • Page 12 Need some help? bt.com/help/tv If you need any help, is a good place to go. We’ve got common questions and answers that will help you solve any problems you may be having, and other tips with getting the most out of your service.
  • Page 13 Accessibility tools There are a range of accessibility features to help you watch your BT TV service. Audio Description and subtitles Appearance Audio Description Select this menu to change the on You can also switch Audio Description If the broadcaster provides these screen text and appearance.
  • Page 14 You can find out more about keys on the remote. Your TV box this at bt.com/tvaccessibility and supports a number of keyboard thinksmartbox.com layouts including Jumbo, Clevy, Using your keyboard as a remote and multimedia.
  • Page 15 Safety and legal information Your BT TV Box Pro (Model RTIW387) is Cleaning Don’t place incandescent objects such as candles on manufactured to comply with international Always unplug your TV Box (Model RTIW387) from or near the appliance and the power supply adaptor.
  • Page 16 Wi-Fi 5 GHz: The frequency band 5150-5350 MHz is You can return it for free by following the easy steps getting an electric shock and contact BT on 0800 limited to indoor use. here: bt.com/returns 111 4567.
  • Page 17 Administrator, Inc. covered by the GNU (General Public Licence (GPL). property, including copyrighted content. This device In accordance with the GPL, BT has made the relevant uses PlayReady technology to access PlayReady code available for download at bt.com/tvboxinfo protected content and/or WMDRM-protected content.
  • Page 18 0800 800 150. Offices worldwide © British Telecommunications plc 2021. We’re registered in England at 81 Newgate Street, London, EC1A 7AJ, UK [company number 1800000). See our terms and conditions at bt.com/terms Item code 097453 | V2 | March 2021...

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