Cal Spas PATIO Owner's Manual
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Cal Spas PATIO Owner's Manual

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LTR20201163, Rev. E
3/30/21

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  • Page 1 LTR20201163, Rev. E 3/30/21...

  • Page 2: Table Of Contents

    If you need Copyright 2020 LMS. All rights reserved. Duplication without written consent additional information and/or assistance, contact: is strictly prohibited. LMS Customer Service Department Cal Spas and Freedom Sound System are registered trademarks. ® ™ 1462 East Ninth Street Due to continuous improvement programs, all models, operation, and/or Pomona, CA 91766.

  • Page 3: Important Safety Instructions

    Important Safety Instructions READ AND FOLLOW ALL INSTRUCTIONS. DANGER -- Risk of electric shock: DANGER -- Risk of accidental drowning: Install the spa at least 5 feet (1.5 meters) from all metal Do not allow children to be in or around a spa unless a surfaces.

  • Page 4: Preparing For Your New Portable Spa

    Preparing for Your New Portable Spa Pre-Delivery Checklist Most cities and counties require permits for exterior Before Delivery construction and electrical circuits. In addition, some Plan your delivery route communities have codes requiring residential barriers such as fencing and/or self-closing gates on property to prevent Choose a suitable location for the spa unsupervised access to the property by children.

  • Page 5: Clearance For Service Access

    Clearance for Service Access 3 feet / 1 meter While you are planning where to locate your spa, you need to determine how much access you will need for service. All spa models require a minimum of three feet / one meter access to all sides of the spa for potential service.

  • Page 6: 240 Volt Electrical Installation

    Reach in and pull the drain assembly through by a few inches. Carefully unscrew the black outer drain knob and then unscrew and remove the front door panel. Pictured to the right is the inside of the spa behind the front door.

  • Page 7: Wiring Requirement

    Wiring Requirement Control System GFCI Required Wires Required NEO 1500 One 50 amp GFCI Four #6 AWG copper wires VS300 One 50 amp GFCI Four #6 AWG copper wires VS5100 One 50 amp GFCI Four #6 AWG copper wires BP501G1 One 50 amp GFCI Four #6 AWG copper wires BP501X...

  • Page 8: Gfci Wiring Diagram (Balboa)

    GFCI Wiring Diagram (Balboa) 2020 Portable Spas - LAF LTR20201163, Rev. E www.calspas.com...

  • Page 9: 120 Volt Electrical Installation

    120 Volt Electrical Installation Testing the GFCI plug Always follow applicable local, state and federal codes and guidelines. Test the GFCI plug prior to first periodically Use only a dedicated electrical line with a 15 amp when the spa is powered. breaker.
  • Page 10 2. Remove the cartridge from filter canister. If you have a skimmer like this: If you have a skimmer like this: Grip the filter by the handle and unscrew it from the Rotate and remove the black locking ring. Remove the canister.
  • Page 11 provided the following conditions are met: 1) Purchase and use a pre-filter to run the well water through on the fill- up. The pre-filter will be placed before the spa filter in the fill-up flow of water. 2) Have a Total Dissolved Solids (TDS) and metals test performed by a qualified person after the fill-up process but before any spa use.

  • Page 12: Priming The Pump

    Priming the Pump New spa owners often have difficulty the first time they start their spa and the pump fails to prime. This can be frustrating, but these simple instructions can help you. Sometimes air can become trapped in the pump while filling the spa. You will know this has happened when after you have filled and started the spa, the pump does not seem to function.

  • Page 13: Operating Your Spa

    Operating Your Spa Spa Topside Control (Balboa) For One-pump Systems Initial Start-up Temperature Adjustment (Range 80°F to 104°F, 26°C to 40°C) When first powered up, your hot tub will perform a self- diagnostic check and go into priming mode. When the The electronic control panel displays the actual water control panel displays PR, IMMEDIATELY do the following: temperature in degrees Fahrenheit.
  • Page 14 Automatic Time-outs Standard, Economy and Sleep Heating Modes These features will automatically turn themselves off during periods of continuous use: Your new hot tub is equipped with a heating feature that gives you complete control of the heating system. When the •...

  • Page 15: Electrical Power Efficiency

    Electrical Power Efficiency Your new spa comes equipped with an electric heater. • The air venturis should be used sparingly. When open, Following the directions listed below will ensure the most water temperature drops quite rapidly and can also efficient operation: dissipate chemicals.
  • Page 16 Message Meaning Action Required Persistent low flow problems. Heater Follow action required for HL or HFL message. Heating is shut down, but other spa functions capacity of the spa will not reset automatically. Press any continue to run normally. Displays on button to reset.

  • Page 17: Spatouch-1 Icon Driven Control Panel

    spaTouch-1 Icon Driven Control Panel Changing Languages for the Display 1. Touch the Settings Icon at the lower right portion of the screen. 2020 Portable Spas - LAF LTR20201163, Rev. E www.calspas.com...
  • Page 18 2. Touch the Right Arrow Icon at the lower right portion of the screen. It takes you to the next page. 3. Touch the Language Icon. 2020 Portable Spas - LAF LTR20201163, Rev. E www.calspas.com...
  • Page 19 4. As an example, touch the Spanish option as shown below. 5. Next, touch the Save Icon to confirm this selection. 6..and now (for example), the spaTouch screen will be reset to Spanish. 2020 Portable Spas - LAF LTR20201163, Rev. E www.calspas.com...
  • Page 20 The Main Screen (Home) 2020 Portable Spas - LAF LTR20201163, Rev. E www.calspas.com...
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  • Page 28: Operation

    TP400 and TP600 Control Panel Operation TP400 Control Panel TP600 Control Panels Primary Navigation and Functions Navigating the entire menu structure is done with 2 or 3 buttons on the control panel. You can use either Temperature button (Warm and Cool) to navigate and program where a single Temperature icon is shown.
  • Page 29 Adjusting the Set Temperature Press the WARM or COOL buttons to adjust the set temperature. Press Once When the temperature stops flashing, the spa will heat to the new set temperature when required. The temperature can be set between 60°F and 104°F. Then Press Needed...
  • Page 30 Setting the Heat Mode There are two heat modes: READY Mode and REST Mode. Press Once READY Mode: In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.” Then Twice The heater pump can be either a 2-Speed Pump 1 or a circulation pump.
  • Page 31 Flip (Invert Display) Press Once Inverting the display allows you to be able to read the control panel while you are in the spa. Then Press Press Temp button to flip the display Main Screen Locking the Control The control can be locked to prevent unwanted use or temperature adjustments. You can lock the set temperature or the control panel.
  • Page 32 Adjusting Filtration Main Filtration Filter cycles are set using a duration. Each setting can be adjusted in 15-minute increments. Press Once Filter Cycle 1 and Filter Cycle 2 (if enabled) are set to the same duration. If Filter Cycle 2 is enabled, Filter 2 will appear in the LCD. If Filter 2 is disabled, Filter 1 Then will appear.
  • Page 33 Setting Preferences This allows you to set the following preferences for system operation: Press Once • Change the temperature between Fahrenheit and Celsius • Change the clock between 12-hour and 24-hour display Then Press • Turn periodic reminders (like “CLEAN FILTER”) on or off to set Toggle °F and °C to set...
  • Page 34 Diagnostic Messages Message Meaning Action Required RUN PMPS PURG AIR Priming Mode Priming Mode lasts 4 minutes, but you can exit it earlier by pressing any Temp Each time the spa is powered up, it will enter button. The heater is not allowed to run Priming Mode.
  • Page 35 Message Meaning Action Required HTR MAY BE DRY ---- Heater May Be Dry Check for low water level, suction flow WAIT ---- restrictions, closed valves, trapped air, too Possible dry heater, or not enough water in many closed jets and pump prime. Press the heater to start it.

  • Page 36: Operating The Balboa Wi-Fi App

    Operating the Balboa Wi-Fi App The Cal Spas Hot Tub Wi-Fi app can provide you with instant access and control of your spa wherever you connect within the spa’s Wi-Fi range. This optional feature is available for use with any smart device (Android or iOS systems only).

  • Page 37: Jets

    Connecting to a Device or Network Direct connection Range: About 20 feet Range limit: Limited to the range of the wi- module HOW TO CONNECT TO IT: Install the app on your phone or device -- see the following section “Installing the app”. Through home network with no internet access Allows one local connection at a time Range:...

  • Page 38: Ats Plus Therapy System

    ATS Plus Therapy System 2020 Portable Spas - LAF LTR20201163, Rev. E www.calspas.com...

  • Page 39: Aquatic Air Therapy

    Aquatic Air Therapy (AAT) LED Lighting Fading cycle: The next phase of operation when Press the LIGHT button on the topside control panel to turn the spa light on. If your spa has perimeter LED lights, they you push the LIGHT button is a slow and/or fast fade will also light up at the same time as the spa light.

  • Page 40: Diverter Knobs

    Diverter Knobs Diverter knobs are 1” and 2” knobs located around the top of your spa. They allow you to divert water through jets from one side of the spa to the other, or in most cases from floor jets to wall jets. This is accomplished by rotating the diverter knob to the left (counterclockwise), decreasing the amount of water flow through a section...

  • Page 41: Water Clarity

    Water Clarity This section is intended for new spa owners with no Before you begin, we recommend you become familiar with experience with water chemistry. Everyone’s experience some water quality terms and their definitions (see next with maintaining water quality is different, but there are page).

  • Page 42: Water Testing Methods

    Abbreviated as CH. Calcium hardness is a measure of the total amount of dissolved calcium in the water. Calcium Hardness Calcium helps control the corrosive nature of the spa’s water and is why soft water is not recommended. The low CH level can cause corrosion to the equipment and can cause staining of the spa shell. See page 42 for testing for and balancing calcium hardness.

  • Page 43: Adding Chemicals To The Spa Water

    Adding Chemicals to the Spa Water IMPORTANT: All spa water chemicals, including MPS (shock), chlorine, granulated pH increaser or decreaser, granulated total alkalinity increaser, calcium hardness increaser, liquid stain and scale inhibitor, and liquid de-foamer must always be added directly into or in front of the filter compartment while a jet pump is running, and it must run for a minimum of ten minutes.
  • Page 44 to stabilize pH Ideal TA balance balance TA too low Add an alkalinity increaser pH will uctuate Balancing the Calcium Hardness (CH) wildly TA too high Add an alkalinity Calcium Hardness is a measure of the total amount of dissolved pH will be too high decreaser CH too high...

  • Page 45: Sanitation And Shock

    Before you fill your spa, you need to decide which chemical likely have a test for chlorine or bromine. Make sure your sanitizer you wish to use. Consult your Cal Spas dealer for sanitizer falls within the range shown below.

  • Page 46: Filtration

    Shocking the Water In addition to using a chemical sanitizer, you will periodically If irritating chloramines are present, shocking also converts need to shock the water. Shocking helps refresh the water them back to active chlorine. If you use bromine sanitizer, by breaking down organic waste contaminants which shocking activates the bromide ion (which by itself has no cause odor and cloudy water.

  • Page 47: Regularity (Maintenance Schedule)

    4. Regularity (Maintenance Schedule) Prior to each use Test the spa water. Adjust chemical levels as necessary. Shock the water by adding ½ teaspoon of sodium dichlor per 250 gallons or 1 teaspoon of MPS per 250 gallons. After each use Add an ounce of oxidizer after heavy bather loads (see page 44 on shocking the water).

  • Page 48: Common Water Chemistry Questions

    Sanitizers Common name Usual chemical name Common brand names Chlorine sodium dichlor Both chlorine and bromine are available under numerous brand names Bromine sodium bromide Shock Common name Usual chemical name Common brand names monopersulphate MPS Shock, Oxy-Spa, SeaKlear Dichlor sodium dichlor Dichlor Shock Note: Dichlor (chlorine) is both a sanitizer and a shock.

  • Page 49: Do's And Don'ts

    you to add a shock treatment. Question: Why can’t I fill my spa with soft water? Answer: Soft water is essentially the same as regular water, except that most or all of the calcium has been replaced by sodium. Soft water may be corrosive to the heater and other components. Replacement of spa components damaged by soft water is extremely expensive.

  • Page 50: Bather Load

    (go to the next higher filtration number) then if water quality is still not adequate, consult the advice of your Cal Spas dealer for additional chemical or system recommendations. Be sure to give them your bather load information.

  • Page 51: Troubleshooting Water Clarity Problems

    Troubleshooting Water Clarity Problems Problem Probable Causes Possible Solutions Dirty filter Clean filter and run jet pump Excessive oils / organic matter Shock spa with sanitizer Improper sanitization Add sanitizer Cloudy Water Suspended particles / organic Adjust pH and/or alkalinity to recommended range matter Overused or old water Drain and refill the spa...

  • Page 52: System

    Cleaning and Maintenance and Sound System Removing and Reseating the Pillows You can remove the pillows for cleaning and maintenance quickly and easily. This method works for all types of pillows. Grab the lower edge of the pillow with both hands firmly and pull up.

  • Page 53: Draining Your Portable Spa

    Draining Your Portable Spa Your spa should be drained every four to six months for cleaning and maintenance and refilled with fresh tap water. See page 54 for instructions on cleaning the shell, cover, and pillows. See page 7 for instructions on refilling your spa. Before you begin, turn off power to the spa at the breaker and remove all filters.

  • Page 54: Winterizing (Cold Climate Draining)

    Winterizing (Cold Climate Draining) In many areas of the country, the temperature drops below 32˚F (0°C). We recommend that you always have your spa full of water and running at normal spa temperatures (80˚F to 100˚F, 26.7°C to 37.8°C). This will help reduce the risk of freezing in your spa and your spa’s equipment.
  • Page 55 Step 1 - Place cover on spa. Make sure it is correctly positioned. Step 2 - Position the tie-down hardware (attached to the straps of your cover) on the side of the spa so they are easily reached by the cover tie-down straps. Step 3 - With the straps pulled taut (but not overly tight), lightly drill the location for screw placement.

  • Page 56: Vacation Care

    Vacation Care You can leave your spa unattended for up to two weeks if you follow these instructions. ALWAYS lock your cover using the cover locks if you plan to be away from home and the spa is filled with water. Select the Low Range temp choice used for vacation mode.

  • Page 57: Appendix

    Replacement Parts Screw-in Jet Inserts Screw-in Jet Inserts Description Used by Description Used by ELE 2” Euro No Eyeball Patio MFD 3.5” Maxi Flow Directional Patio Patio+ Patio+ PLUCS2295021S PLUCS2295091S Inground Spas Inground Spas ED 2” Euro Directional...
  • Page 58 Screw-in Jet Inserts Screw-in Jet Inserts Description Used by Description Used by PSTR 5” Power Storm Twin Roto T 5” Tornado Adjustable PLUCS2295181S PLUCS2295201S Patio Patio Patio+ Patio+ Inground Spas Inground Spas MMP 5” Power Storm Riffed PLUCS2295141S Patio Patio+ Inground Spas 2”...
  • Page 59 Please visit www.quickspaparts.com to order your replacement parts. Snap-in SQR Jet Inserts Snap-in SQR Jet Inserts Description Used by Description Used by Velocity Roto Blue Jet Velocity 5VTX Blue Jet Symbol: 5R Symbol: 5VTX Part #: PLU29950-081-400 Part #: PLU29950-011-400 Size: 5”D x 5.5”L Escape Size: 5”D x 5.5”L...
  • Page 60 Please visit www.quickspaparts.com to order your replacement parts. Snap-in SQR Jet Inserts Snap-in SQR Jet Inserts Description Used by Description Used by Velocity Tornado/WP Blue Jet Velocity Directional LED Jet Symbol: 5T Symbol: 5D Part #: PLU29950-501-400 Part #: PLU29950-012-100 Size: 5”D x 5.5”L Size: 5”D x 5.5”L Escape...
  • Page 61 Please visit www.quickspaparts.com to order your replacement parts. Snap-in SQR Jet Inserts Snap-in SQR Jet Inserts Description Used by Description Used by Velocity Double Roto LED Jet Velocity Roto Blue Jet Symbol: 5DR Symbol: 4R Part #: PLU29950-032-100 Part #: PLU29940-122-400 Size: 5”D x 5.5”L Size: 4”D x 4.5”L Escape...
  • Page 62 Please visit www.quickspaparts.com to order your replacement parts. Snap-in SQR Jet Inserts Snap-in SQR Jet Inserts Description Used by Description Used by Velocity Directional Blue Jet Velocity Double Roto LED Jet Symbol: 3D Symbol: 3DR Part #: PLU29930-112-400 Part #: PLU29930-191-100 Size: 3”D x 3.25”L Size: 3”D x 3.25”L Escape...
  • Page 63 Please visit www.quickspaparts.com to order your replacement parts. Snap-in SQR Jet Inserts Snap-in SQR Jet Inserts Description Used by Description Used by Jets Velocity Roto LED Jet Escape Symbol: 2R Flex Jet Escape+ Platinum Part #: PLU29920-022-100 PLU23120333 Platinum+ Size: 2”D x 3”L Duo Jet Velocity Directional Blue Jet PLU23120332...
  • Page 64 Please visit www.quickspaparts.com to order your replacement parts. Velocity Diverter Valves Velocity Diverter Valves Velocity Velocity Air Control LED 1” Blue Diverter Valve Symbol: A Symbol: D1 Part #: PLU25059-202-100 Part #: PLU25056-202-400 Size: 3.125” x 5”L Size: 2.5” x 5”L Velocity 2”...
  • Page 65 Please visit www.quickspaparts.com to order your replacement parts. Velocity Diverter Valves Velocity Diverter Valves Velocity Underwater Velocity 2” Diverter Valve Blue Wall Fitting 2” Black (#25048-004-200) (for Diverter Valve) Symbol: D2 Part #: PLU21701738 Part #: Size: Velocity Underwater 2” Diverter Valve LED Symbol: D2 Part #: Velocity...
  • Page 66 Please visit www.quickspaparts.com to order your replacement parts. Water Diverter Valves Pillows Diverter Valve 2” Titanium Black (CS600303T1-TT) Cascade Pillow No Insert Black PLU21300465 ACC01401031 Diverter Valve 1” Titanium Black (CS600426T1-TT) PLU21300453 Infinity Pillow Ribbed Black ACC01401051 Diverter Valve 1½” On/Off ASSY (600-4601) PLU21100045 Infinity Pillow Plain...
  • Page 67 Please visit www.quickspaparts.com to order your replacement parts. Filters Teleweir Skimmers 50 square FIL50-5D13H15FCT-3 foot teleweir skimmer: 50 sq ft Filter attaching cap assembly FIL11700013 FIL75-5D17H15FCT-3 Filter skimmer inner pipe FIL11700012 75 sq ft 75 square foot teleweir mega skimmer: FIL75-7D155H2MCT-3 Filter attaching cap assembly...
  • Page 68 Please visit www.quickspaparts.com to order your replacement parts. LED Lights LED Lights Interior light 1-LED light without logic string (7 LED) LIT16100330 LIT16100337 Main light housing, LED 2-LED light lens, fitting nut string LIT16100336 LIT16100331 Replacement Cabinet Panels The complete selection of replacement cabinets for all models is very extensive and too lengthy for this owner’s 4-LED light manual.
  • Page 69 Please visit www.quickspaparts.com to order your replacement parts. Covers All spa covers are designed with a tapered height, angling downward from the center to the sides to drive off rain and prevent water from pooling. The covers listed below are filled with either 1.5 lb or 2.0 lb foam. Standard Deluxe 4”...

  • Page 70: Basic Troubleshooting

    Basic Troubleshooting The troubleshooting guidance provided here is intended to cover the most common problems a spa owner may encounter. For more in-depth troubleshooting, go to www.calspas.com/troubleshooting. Symptom Possible Solutions Problems starting up Pump won't prime See priming instructions on page 10. Breaker keeps shutting off Reset the GFCI breaker.
  • Page 71 Symptom Possible Solutions Spa overheats - temperature Overheating can occur during summer months and may not necessarily greater than 110°F / 43°C indicate a malfunction. When it occurs, a message code may also appear on the control panel. Temperature may be set too high. Turn the set temperature down to a lower temperature.

  • Page 72: Thermal Creep

    “Thermal Creep” Cal Spas are designed with energy-efficient components and systems that are meant to sustain heat generated by the equipment, which is then cycled back into the spa water. In hot weather or in situations where the spa is set to extended run times, Thermal Creep may occur.

  • Page 73: Limited Warranty

    This warranty begins on the date of delivery of the spa, but in no event later than one year from the date of manufacture. To obtain service in the event of a defect covered by this Limited Warranty, notify your Cal Spa dealer or Cal Spas as soon as possible and use all reasonable means to protect the spa from further damage.
  • Page 74 Warranty Limitations This Limited Warranty is void if Cal Spas or its designated representative determines that the spa has been subjected to alteration, neglect, misuse or abuse, or freight damage caused by the common carrier; any repairs have been attempted by anyone other than a designated representative;...
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  • Page 80: Warranty Registration

    Warranty Registration Registering your new Cal Spas product is quick and easy. It is important that you register your Cal Spas product as soon as possible. By taking just a few quick minutes to register, you can enjoy product alerts, more efficient support, and quicker service.

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