GILBARCO VEEDER-ROOT Passport MDE-5412 Installation And Start-Up Manual

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Introduction

Purpose

This manual provides instructions for:

• The importance of "Why a site survey is needed prior to installing the Passport

Secure Zone Router (SZR)"

• How to properly install the Passport Edge Hardware with the SZR

• How to configure the Passport Edge to support communication between Passport Edge

server and clients, PIN pads, dispensers, Applause

devices

Gilbarco

Passport Server (PS65) and Passport Client (Tablet) Hardware. The Passport Edge requires the

installation of the SZR as the connection point for site LAN devices (see

Figure 1: Passport EDGE Connection Point

MDE-5412C Passport® EDGE Installation and Start-up Manual · February 2019

Passport

Veeder-Root

introduces the Passport EDGE. The Passport Edge introduces new

EDGE Installation and Start-up Manual

Media System, and other site LAN

™

MDE-5412C

February 2019

Edge and

Figure

1).

Page 1

Table of Contents

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Summary of Contents for GILBARCO VEEDER-ROOT Passport MDE-5412

Page 1: Introduction
MDE-5412C Passport EDGE Installation and Start-up Manual ® February 2019 Introduction Purpose This manual provides instructions for: • The importance of “Why a site survey is needed prior to installing the Passport Edge and ® Secure Zone Router (SZR)” • How to properly install the Passport Edge Hardware with the SZR •...
Page 2: Table Of Contents
Introduction Intended Audience The intended audience for this manual are Authorized Service Contractors (ASCs) and Customer Specified Contractors (CSCs) who have completed: • Passport certification • Dispenser certification • Training for Passport V11.02J or later software installations • Training for installation of the MX915 PIN Pad(s) •...
Page 3 Introduction Required Tools and Materials The following tools and materials maybe required to install a SZR at a site with a Passport system: • Secure Zone Router (P/N PA04240000) • MDE-5381 Secure Zone Router for Passport Configuration Poster • MDE-5382 Secure Zone Router (Acumera) Installation Instructions •...
Page 4 Introduction Abbreviations and Acronyms Term Description Authorized Service Contractor Automated Software Upgrade Back Office System BRCM Back Room Communication Module CAT5 Category 5 Communication CRIND Card Reader in Dispenser ® Customer Specified Contractors Cashier Workstation D-Box Distribution Box Enhanced Dispenser Hub Europay , MasterCard , and Visa...
Page 5: Performing A Site Survey
Performing a Site Survey Performing a Site Survey The purpose of completing the Site Survey form is to inform all the involved parties of the current site equipment, required equipment, and any other relevant information. This information will be necessary before installing an SZR to ensure that the site owner/operator is informed of all necessary hardware, software, electrical requirements, and placement of the hardware.
Page 6: Passport Edge Hardware Setup
Passport EDGE Hardware Setup Passport EDGE Hardware Setup Introduction to the Passport EDGE Hardware This section of the manual provides hardware instructions for installing the Passport PS65 Passport EDGE Server (PA0324PS65) along with the different devices that is connected to it to form the Passport EDGE System.
Page 7 Passport EDGE Hardware Setup The following are the templates for a single client setup (8-Port): 30T-8-FRONT-EDGE-BASIC Port V-LAN Segment Device Switch (Trunk) IN TPOS (Server) Auxiliary Tablet 1 PayDev PIN Pad 1 Auxiliary Receipt Printer 1 Auxiliary Applause Media System PayDev Dispensers 31T-8-FRONT-EDGE-PAYMENT...
Page 8 Passport EDGE Hardware Setup The following templates are for a dual client setup (16-Port): 34T-16-FRONT-EDGE-BASIC Port V-LAN Segment Device Switch (Trunk) IN TPOS (Server) Auxiliary Tablet 1 PIN Pad 1 Auxiliary Receipt Printer 1 Not Used Not Used Auxiliary Tablet 2 PayDev PIN Pad 2 Auxiliary...
Page 9 Passport EDGE Hardware Setup The following templates are for a dual client setup (8-Port): 36T-8- FRONT-EDGE-BASIC-TRUNK Port V-LAN Segment Device Switch (Trunk) IN TPOS (Server) Auxiliary Tablet 1 PayDev PIN Pad 1 Auxiliary Receipt Printer 1 Not Used Not Used Switch (Trunk) OUT To another switch 37T-8-FRONT-EDGE-BASIC-2 SWITCH...
Page 10 Passport EDGE Hardware Setup The following templates are for a single client setup using a customer display (8-Port): 39T-8- FRONT-EDGE-CD-BASIC Port V-LAN Segment Device Switch (Trunk) IN TPOS (Server) Auxiliary Tablet 1 PayDev PIN Pad 1 Auxiliary Receipt Printer 1 Auxiliary Customer Display 1 PayDev...
Page 11 Passport EDGE Hardware Setup The following templates are for a dual client setup using a customer display (8-Port): 41T-8- FRONT-EDGE-CD-BASIC-TRUNK Port V-LAN Segment Device Switch (Trunk) IN TPOS (Server) Auxiliary Tablet 1 PayDev PIN Pad 1 Auxiliary Receipt Printer 1 Auxiliary Customer Display 1 Switch (Trunk) Out To another switch...
Page 12 Passport EDGE Hardware Setup The following templates are for a dual client setup using a customer display (16-Port): 45T-16-FRONT-EDGE-CD-BASIC Port V-LAN Segment Device Switch (Trunk) IN TPOS (Server) Auxiliary Tablet 1 PIN Pad 1 Auxiliary Receipt Printer 1 Auxiliary Customer Display 1 Not Used Not Used Auxiliary...
Page 13 Passport EDGE Hardware Setup Passport Edge Server (PS65) The PS65 should be connected to an Uninterruptible Power Supply (UPS) and may be mounted on the wall, under a counter, upfront in the sales area; or if the site prefers, it can be mounted in the in a similar way in the manager’s office area.
Page 14 Passport EDGE Hardware Setup If the Passport Edge system is replacing an existing competitive POS system(s), refer to the site survey to understand the requirement for an existing Dispensers and D-Box so that they communicate to the Passport EDGE, once the installation completes. Use at least two (four is recommended) #8 X 1-inch wood screws to mount the PS65 ...
Page 15 Passport EDGE Hardware Setup Passport EDGE using the EDH2 The Passport Edge system uses the current EDH2 (PA4190003). Connect the LAN port of the EDH2 to Port 2 of the SZR, using a CAT5 cable (see Figure 7). For all other connections that are required for the EDH, refer to MDE-4910 Passport Enhanced Dispenser Hub Connections Manual and MDE-5239 Passport EDH2 Installation, Start-up, and Service Instructions.
Page 16 Passport EDGE Hardware Setup Example of the 8-port switch Figure 8: 8-Port Switch 34T-16-FRONT-EDGE-BASIC Port V-LAN Segment DEVICE Switch (Trunk) In TPOS (Server) Auxiliary Tablet 1 PIN Pad 1 Auxiliary Receipt Printer 1 Not Used Not Used Auxiliary Tablet 2 PayDev PIN Pad 2 Auxiliary...
Page 17: Verifone® Mx915 Pin Pad
VeriFone® MX915 PIN Pad VeriFone MX915 PIN Pad ® The Passport Edge system uses the VeriFone MX915 PIN Pad (P/N will vary as per based network). The MX915 PIN connects to the SZR using a CAT5 cable (see Figure 9). For PIN pad installation instructions, refer to MDE-5213 VeriFone MX915 PIN Pad Installations Instructions.
Page 18 VeriFone® MX915 PIN Pad 34T-16-FRONT-EDGE-BASIC Port V-LAN Segment DEVICE Switch (Trunk) In TPOS (Server) Auxiliary Tablet 1 PIN Pad 1 Auxiliary Receipt Printer 1 Not Used Not Used Auxiliary Tablet 2 PayDev PIN Pad 2 Auxiliary Receipt Printer 2 Auxiliary Applause PayDev Dispensers...
Page 19 VeriFone® MX915 PIN Pad IP Based Receipt Printer The Passport Edge system uses the Epson Receipt Printer Model TM-M30 (PA04300043). The ® Receipt Printer connects to the SZR using a CAT5 cable (see Figure 10). 30T-8- FRONT-EDGE-BASIC Port V-LAN Segment DEVICE Switch (Trunk) I TPOS (Server)
Page 20 VeriFone® MX915 PIN Pad Passport Customer Display The Passport customer display will connect to the SZR using a Serial to IP Adapter. The Adapter connects to the customer display using a connection point on the left-hand side and to the SZR using a connection point on the right-hand side of the adapter (see Figure 11 page 21).
Page 21 VeriFone® MX915 PIN Pad Example of the 8-port switch Figure 11: Connecting Passport Customer Display to the SZR Customer Display Cable MDE-5412C Passport® EDGE Installation and Start-up Manual · February 2019 Page 21...
Page 22: Xenon™ 1900 Scanner
Xenon™ 1900 Scanner Xenon 1900 Scanner ™ The Passport Edge system uses the Xenon 1900 2D Scanner (PA02710513). The Xenon 1900 connects to either COM 1 or COM 2 port on the Passport Edge Server, using either a dongle or a CAT5 cable with a Q13180-63B gender adapter.
Page 23 Xenon™ 1900 Scanner Passport Report Printer The Passport Edge system will use the Brother Compact Laser Report Printer (PA03400008). Follow the installation instructions found in the shipping box, to connect this printer to the Passport Edge Server using a USB cable. Figure 13: Connecting Brother Report Printer to Passport EDGE Server MDE-5412C Passport®...
Page 24: Passport Edge Software Setup
Passport Edge Software Setup Passport Edge Software Setup Introduction to the Passport Edge Software This section of the manual provides software installation instructions for the Passport PS65 Passport EDGE Server (PA0324PS65) along with the different devices that are connected to it to form the Passport EDGE System.
Page 25 Passport Edge Software Setup Installing Software on Passport Edge Server (PS65) IMPORTANT INFORMATION The Passport Edge is delivered from the factory with Passport Version 11.02 software pre-installed. Once the Passport is powered up, it displays the branding screen (see Figure 20 page 28) and the installation starts.
Page 26 Passport Edge Software Setup Once the Passport EDGE factory image recovery screen opens, leave the USB thumb drive plugged in as it contains the PS65 recovery images. Figure 16: Passport EDGE Image Recovery Screen From the Available Images field, select 11.02.xx01JMP2.tbi or 11.04xx.01BMP7.tbi or higher depending on what version is required for this location.
Page 27 Passport Edge Software Setup Once the server image is selected, click Restore. Figure 18: Clicking Restore Figure 19: Restore in Progress The device will reboot when this process is completed. Remove the USB Thumb Drive from PS65 Server as the reboot process starts. MDE-5412C Passport®...
Page 28 Passport Edge Software Setup As the PS65 reboots, the following screens open (see Figure 20). Figure 20: Reboot Screen (ii) Once the installation process completes, the branding screen opens. Select the correct brand for the location that you are installing. Figure 21: Brand Selection Screen Page 28 MDE-5412C Passport®...
Page 29 Passport Edge Software Setup Once the brand is selected, select Yes to start the process. Figure 22: Starting the Branding Process Once the branding process is completed, the Passport login screen opens. Figure 23: Passport Login Screen MDE-5412C Passport® EDGE Installation and Start-up Manual · February 2019 Page 29...
Page 30 Passport Edge Software Setup Sign on to the Manager’s Workstation (MWS) and contact Gilbarco Help Desk at  1-800-800-7498 to complete the feature bundle process. When requesting feature bundle activation, please ask for the “Tablet POS Suite Bundle”. Notes: 1) The following bundles should be activated when the process of installing feature bundle is completed: Base Passport, Enhanced Loyalty Interface, Multiple Loyal Interface, and Tablet POS.
Page 31 Passport Edge Software Setup Login to System Maintenance second level, using “callcenter” as the user and the weekly password. Figure 26: System Maintenance Screen From System Maintenance screen, select Call Center > Adv User. Figure 27: Selecting Call Center > Adv User To open Image Control Panel, enter Username as “PassporttTech”...
Page 32 Passport Edge Software Setup From the Image Control Panel, select Window Control Panel. Figure 29: Image Control Panel Login Dialog Box Once the Adjust you computer’s Setting screen opens, under “Appearance and Personalization”, select Adjust screen resolution. Figure 30: Adjusting Screen Resolution Page 32 MDE-5412C Passport®...
Page 33 Passport Edge Software Setup In the Change the appearance of your display screen, select 800X600 from the Resolution drop-down list, and then select Landscape from the Orientation-drop-down list. Figure 31: Changing Appearance of the Screen Once this is done, click OK. The system will ask if you want to apply these settings, select Yes.
Page 34 Passport Edge Software Setup Once this is completed, reboot the PS65. Once it reboots, the Passport screen should be displayed in Landscape orientation. Figure 33: Correct Orientation of passport Screen Page 34 MDE-5412C Passport® EDGE Installation and Start-up Manual · February 2019...
Page 35 Passport Edge Software Setup Passport EDGE EDH2 IMPORTANT INFORMATION Installation of the software on the EDH2 contains the default IP address for this device (10.5.50.2). DO NOT CHANGE THIS SETTING. The Passport Edge system uses EDH2 (PA4190003). Connect the LAN port of the EDH 2 to  port 2 of the SZR using a CAT5 cable.
Page 36 Passport Edge Software Setup From Image Recovery dialog box, click Clean Image. When the screen loads, it will automatically search all the drives attached and networked looking for image files (Ghost GHO, old Image for Windows IMG, new Image for Windows TBI). Figure 35: Selecting Clean Image Select the E40.8.25PE60.TBI image that matches the EDH2 hardware profile.
Page 37 Passport Edge Software Setup After selecting the image, click Restore Clean Image and you will be prompted to confirm the file name and that you are about to overwrite all partitions on the primary disk. Click Yes to confirm on both caution message boxes. Figure 37: Restoring the Clean Image (ii) After the installation completes (approximately 5 minutes with USB 2.0 enabled), the EDH will...
Page 38 Passport Edge Software Setup From the System Maintenance toolbar, select Tools > Dashboard. Figure 39: System Maintenance Toolbar > Tools > Dashboard From the Dashboard Main window, click Push And Install Packages on EDH. Figure 40: Selecting Clean Image Page 38 MDE-5412C Passport®...
Page 39 Passport Edge Software Setup The ASU tab opens. EDH installation progress is shown on the ASU tab. Monitor the EDH installation progress in the Automated Software Upgrade (ASU) window. Figure 41: EDH Installation Progress Bar The EDH dashboard reboots. Figure 42: EDH Dashboard Rebooting MDE-5412C Passport®...
Page 40 Passport Edge Software Setup EDH dashboard begins loading the Passport Service/Maintenance Pack (if installed on the server). Figure 43: Loading the Passport Service/Maintenance Pack After successfully installing the Passport Service/Maintenance Packs, the EDH Dashboard will reboot the EDH. After the reboot is successful, the final screen when ASU connects again opens  (see Figure 44).
Page 41 Passport Edge Software Setup To complete for this process, go to Platform Support > Open and Connect PSS on EDH. Figure 45: Selecting Open and Connect PSS on EDH Once all buttons become active, ensure that the EDH Brand and Server Brand are showing the same information.
Page 42 Passport Edge Software Setup IMPORTANT INFORMATION The steps, found in “Appendix D: Customer Tablet Programming” page 84 should be performed on the tablet prior to the installation of that device into the Passport Edge System. The items in “bold” are the recommend settings but these settings can be changed due to customer requirements.
Page 43 Passport Edge Software Setup Configuring the Tablet To configure the tablet prior to connecting to the Passport Edge Server, proceed as follows: IMPORTANT INFORMATION Prior to beginning the steps below, ensure that all physical connections for the tablet have been completed to ensure connectivity between the tablet and SZR. For additional information, refer to the passport edge enclosure training portion within the SABA Training.
Page 44 Passport Edge Software Setup Tap Display & Brightness. Figure 49: Selecting Display & Brightness Set the screen brightness to about 75 percent. Figure 50: Setting the Screen Brightness Set the Auto-Lock to Never. Figure 51: Setting Auto Lock Page 44 MDE-5412C Passport®...
Page 45 Passport Edge Software Setup Connect the cable to the tablet for LAN connection. From the Setting menu, select Ethernet > Apple USB Ethernet Adapter and configure the LAN connection using the information given in the following table. Figure 52: Configuring LAN Connection ...
Page 46 Passport Edge Software Setup IMPORTANT INFORMATION Before proceeding with the rest of the tablet configuration, the SZR must be installed and working. All the devices that are going to be connected to the SZR should be online (the minimum devices connected to the SZR are the Edge Sever and all tablet(s)). Once this is accomplished, contact Acumera at 1-512-687-7401 >...
Page 47 Passport Edge Software Setup Configuring the Passport Edge Server To configure the Passport Edge Server prior to connecting to the tablet, proceed as follows: In Register Setup, enter the correct number of register(s). Figure 54: Entering the Registers Enter the register(s) and the IP addresses for the receipt printer and PIN Pad. Figure 55: Entering the Registers ...
Page 48 Passport Edge Software Setup For each of the register(s), enter the COM port for the scanner. Figure 56: Entering the Registers Click Save to complete this part of the tablet configuration. Configuring the Tablet(s) After Connecting and Registering onto the SZR To configure the tablet(s) after connecting and registering onto the SZR, proceed as follows: Using safari go to http://passportedge.com.
Page 49 Passport Edge Software Setup The screen with the links to the configured terminals opens with two links that are used to secure the tablet to the sever. The links are “root” and “intermediate”. Figure 58: Screen with the Links to Configured Terminals Click Root to install the certification.
Page 50 Passport Edge Software Setup Tap Allow to see the configuration profile. Figure 60: Installing the Certificates - Screen 2 Tap Install to install the certification. Figure 61: Installing the Certificates - Screen 1 Page 50 MDE-5412C Passport® EDGE Installation and Start-up Manual · February 2019...
Page 51 Passport Edge Software Setup Tap Install to install the certification. Figure 62: Installing the Certificates - Screen 3 Figure 63: Installing the Certificates - Screen 4 Tap Done to return to the main screen and install the next certification. Figure 64: Installing the Certificates - Screen 5 ...
Page 52 Passport Edge Software Setup Tap Intermediate and install the certification. Figure 65: Clicking Intermediate Tap Install to install the certification. Figure 66: Installing the Certificates - Screen 1 Page 52 MDE-5412C Passport® EDGE Installation and Start-up Manual · February 2019...
Page 53 Passport Edge Software Setup Tap Allow to see the configuration profile. Figure 67: Installing the Certificates - Screen 2 Tap Install to install the certification. Figure 68: Installing the Certificates - Screen 3 Figure 69: Installing the Certificates - Screen 4 ...
Page 54 Passport Edge Software Setup Tap Done to return to the main screen and install next certification. Figure 70: Installing the Certificates - Screen 3 Figure 71: Installing the Certificates - Screen 4 Tap the home button and use the following steps to authorize the root certification to validate servers.
Page 55 Passport Edge Software Setup Tap Continue to activate the certificates. Figure 74: Root Certificate The following screen indicates that the certificates are activated. Figure 75: Activated Certificate Using Safari, enter https://passportedge.com:7501. The tablet is unauthorized and needs a device key to pair it with the Passport Edge Server.
Page 56 Passport Edge Software Setup To obtain that device key, click I don’t care, show me my device Key. Figure 77: Obtaining the Device Key Note the device key displayed on the screen. Figure 78: Noting the Device key Page 56 MDE-5412C Passport®...
Page 57 Passport Edge Software Setup In the register setup to authorize the tablet for use, enter the device key as shown in Figure Note: Device Key used in this figure is an example and not the device key used for pairing the tablet.
Page 58 Passport Edge Software Setup Once you have selected the “pin” icon, a list of places where you can add this new feature to is displayed. Select Add to Home Page. Figure 81: Adding Home Page Once you have selected the Add to Home Screen icon, the EDGE icon is displayed. Tap the Add icon to assign that icon to the Home Page.
Page 59 Passport Edge Software Setup Once the tablet has been fully authorized, tap the EDGE icon and you should see the following sign on screen. Figure 84: Screen After Full Authorization Configuring Passport Receipt Printer To configure and setup the Passport Edge Receipt Printer, proceed as follows: Note: Refer to“Appendix A: Epson TM-M30 Programming”...
Page 60 Passport Edge Software Setup Ensure that the Epson Ethernet printer is plugged into the laptop PC using a standard CAT5 cable. Configure your laptop with the following settings in the networking section of the laptop: Note: The following example includes typical Epson Printer Default settings. The default IP address settings are listed in the following table: Main IP Address Subnet Mask Default Gateway...
Page 61 Passport Edge Software Setup Click Continue to this web site (not recommend) to open the following pop-up window  (see Figure 87). Figure 87: Windows Security Enter the User name as epson and Password as epson and then click OK. Note: The username and password fields are case-sensitive.
Page 62 Passport Edge Software Setup Select and expand Network Interface > TCP/IP > Basic Information tab. Figure 89: Network Interface - Basic Information Program one of the two IP Addresses found in the following form into the correct sections of the Epson TCP/IP programming screen. Note: The IP address used will/should reflect what CWS it is tied two.
Page 63 Passport Edge Software Setup VeriFone MX915 PIN Pad IMPORTANT INFORMATION Configuration of the MX915 PIN pad(s) requires that the IP’s schema be setup as part of that process. For more information to complete this part of the configuration, refer to the IP Schema information provided in the table.
Page 64 Passport Edge Software Setup The Internet Protocol Version 4 (TCP/IPv4) dialog box opens (see Figure 92). Note: Record your current settings in this screen, so that after configuring the IP to Serial Adapter, you can return your laptop to original settings. Configure the laptop/PC with the following IP settings (see Figure 92).
Page 65 Passport Edge Software Setup When prompted for a User name and Password, enter “admin” in both the fields. Note: User name and password are both in lower case. Figure 94: Entering Username and Password On login, the following screen opens. Click Serial Port.
Page 66 Passport Edge Software Setup Enter the information provided in the table and click Save. Figure 96: Serial Port Parameters Field Description Baud rate 9600 Data Size 8 bits Parity None Stop Bits 1 bit Local Port Number 10002 Remote Port Number 10002 Work Mode TCP Server...
Page 67 Passport Edge Software Setup When the prompt to restart the module is displayed, click Restart Module and then click OK to make the changes active. Figure 97: Making Changes Active Select Local IP Config and the screen as shown in figure Figure 98 opens.
Page 68 Passport Edge Software Setup After configuring all the settings correctly, select Save. Figure 99: Saving Configuration When the prompt to restart the module is displayed, click Restart Module and then click OK to make the changes active. Figure 100: Making Changes Active Connect the customer display to the Serial to IP Adapter and then connect the Serial to IP Adapter to the SZR using the template that was selected from page 7...
Page 69 Passport Edge Software Setup Go to Setup > Register > Register Setup to program the MWS using the correct IP address for each of the customer displays to the correct register positions. Figure 101: Example of the Register Setup Screen After configuring the registers, on the MWS, click Save and exit the Register setup screen.
Page 70 Passport Edge Software Setup Select the appropriate Register Group and click Change. Figure 103: Register Group Maintenance Screen Select the Customer Display tab to program in the customer display message. Note: If the customer would like the idle message to scroll, select the check box Message on the customer display should scroll during idle times.
Page 71 Passport Edge Software Setup Click Update Display to display your message. If no additional changes are needed, then click Save. Figure 105: Updating Display If displays does not auto-update the message, try stopping and restarting the MWS and each register. The customer display should display current date and time, along with the message that was programmed in, when in an idle state.
Page 72: Passport Edge Installation
Passport Edge Installation Passport Edge Installation Introduction to the Passport Edge This section of the manual provides installation instructions for installing the Passport PX65 Passport EDGE Server (PA0324PS65) along with the different devices that are connected to it to form the Passport EDGE System. Performing Installation Checks IMPORTANT INFORMATION Review and complete following steps prior to starting the installation.
Page 73 Passport Edge Installation IMPORTANT INFORMATION Prior to the SZR, devices used the DMZ connection to connect to the RV042. In the SZR architecture, the STATIC IP assigned to certain third-party devices must be reassigned to the subnet which is assigned from the merchant network (BOS device, security camera, IP printer, etc.).
Page 74: Appendix A: Epson Tm-M30 Programming
Appendix A: Epson TM-M30 Programming Appendix A: Epson TM-M30 Programming To complete the configuration and setup of the Passport Edge Receipt Printer, proceed as follows: IMPORTANT INFORMATION Configuration of the receipt printer(s) requires IP’s schema to be setup as a part of that process.
Page 75 Appendix A: Epson TM-M30 Programming Enter the IP address that the printer printed (see Figure 106) in the address bar of your laptop and click the search button. Figure 107: Entering the IP Address Click Continue to this web site (not recommend) to open the following pop-up window  (see Figure 108).
Page 76 Appendix A: Epson TM-M30 Programming Enter the User name as epson and Password as epson and then click OK. Note: The user name and password section is case-sensitive. Figure 109: Entering User Name and Password Select and expand Network Interface > TCP/IP > Basic Information tab. Figure 110: Network Interface - Basic Information Page 76 MDE-5412C Passport®...
Page 77 Appendix A: Epson TM-M30 Programming Program one of the two IP Addresses found in the following form into the correct sections of the Epson TCP/IP programming screen. Note: The IP address used will/should reflect what CWS it is tied two. Ensure that the acquired IP address is set to manual and all other settings are set as shown in Figure 111.
Page 78 Appendix A: Epson TM-M30 Programming Enter the IP address in the address bar and click the search button. The following screen opens (see Figure 112). Figure 112: Configuring Epson Ethernet Printer Select and expand Network Interface > TCP/IP > highlight the Basic tab. Figure 113: Expanding Network Interface Page 78 MDE-5412C Passport®...
Page 79: Appendix B: Gds Programming
Appendix B: GDS Programming Appendix B: GDS Programming Configuring GDS To configure GDS, proceed as follows: Access the GDS Configuration Application [Central Deployment (GDS)] through Image Control Panel. Note: Passport Image Control Panel may vary by version. Figure 114: Accessing GDS Configuration Application IMPORTANT INFORMATION Do not change the central server IP address.
Page 80 Appendix B: GDS Programming Contact Gilbarco Help Desk at 1-800-800-7498 to retrieve the GVR ID. Enter the GVR ID and click Look Up Store Id. Figure 116: Passport Central Deployment IMPORTANT INFORMATION The following error message is displayed if the GVR ID is entered incorrectly. The following error message is displayed when the network connectivity from the MWS through the SZR to the GDS Server is not established.
Page 81 Appendix B: GDS Programming Figure 117 represents a successful register. Select the Enabled check box and then select Register Store Id. Note: The information about store is on the right, and the Register Store ID button is also enabled if the store has not been previously registered. If the store is registered and there is a problem, then contact Gilbarco Technical Assistance Center (TAC) to have the registration flag reset.
Page 82: Appendix C: Registering The Store With Insite360
Appendix C: Registering the Store with Insite360 Appendix C: Registering the Store with Insite360 To configure the Passport MWS and register the store, proceed as follows: Go to MWS > Set Up > Store > Insite360 Passport Interface. The Insite360 interface screen opens.
Page 83 Appendix C: Registering the Store with Insite360 Field Definition Apply to ALL register groups Apply the inside receipt header and footer configuration to all register groups configured on Passport. Apply only to this register group Apply the inside receipt header and footer configuration to this register group only.
Page 84: Appendix D: Customer Tablet Programming
Appendix D: Customer Tablet Programming Appendix D: Customer Tablet Programming IMPORTANT INFORMATION The items in bold are the recommended settings but these settings can be changed according to the customer requirements. If assistance is needed during this process, the customer should contact Apple’s initial setup support center at  1-800-MY-APPLE (800-692-7753).
Page 85: Appendix E: Moving A Snapshot Backup From The Px52/Px60 System
Appendix E: Moving a Snapshot Backup from the PX52/PX60 System Appendix E: Moving a Snapshot Backup from the  PX52/PX60 System IMPORTANT INFORMATION A current Snapshot must be taken on the PX52/PX60 Passport system and moved to an external drive prior to shutting down these systems and installing the PS65 hardware. This Snapshot will be converted and used by the PS65 system as part of the data restore process.
Page 86 Appendix E: Moving a Snapshot Backup from the PX52/PX60 System Ensure that all the network reports, store/shift reports and all other needed reports are printed before moving to the next step. In register setup, the POS registers should be deleted, so that after the data is converted, the new TabletPOS register can be added.
Page 87 Appendix E: Moving a Snapshot Backup from the PX52/PX60 System To perform the Snapshot process complete the following steps on the PX52/PX60 System: From Passport MWS, access System Maintenance. Note: Use the second level User Name and Password. From the System Maintenance toolbar, select Call Center. Figure 123: System Maintenance - Call Center From the Call Center tab, select Adv User.
Page 88 Appendix E: Moving a Snapshot Backup from the PX52/PX60 System From the Passport Image Control Panel, select System Recovery. Note: Passport Image Control Panel may vary by version. Figure 125: System Recovery Connect external drive to the unused USB port on the rear of the PX52/PX60 Passport System. From the Passport System Recovery screen, select Tool >...
Page 89 Appendix E: Moving a Snapshot Backup from the PX52/PX60 System Wait for the snapshot process to complete, then exit from the Passport System Recovery screen. In the Image Control Panel Screen, select Windows Explorer > d:\gilbarco\snapshot and copy the directory to USB Drive. Note: Passport Image Control Panel may vary by version.
Page 90 Appendix E: Moving a Snapshot Backup from the PX52/PX60 System Remove USB drive from the Passport PX52/PX60 system server. Select Shutdown from System Maintenance. Figure 129: System Maintenance - Shutdown Verify that the Passport Server is completely shut down, remove PX52/60 hardware, cables, monitor, etc.
Page 91 Appendix E: Moving a Snapshot Backup from the PX52/PX60 System Restoring Data on the PS65 Passport System: To restore the data on the PS65 Passport System, proceed as follows: From Passport MWS, access System Maintenance. Note: Use the second level User Name and Password. From the System Maintenance toolbar, select Call Center.
Page 92 Appendix E: Moving a Snapshot Backup from the PX52/PX60 System Open System Recovery on PS65 and click Upgrade. Figure 132: System Recovery - Upgrade Browse and select USB Drive Snapshot directory specifically the “version.txt” file and click Open as shown in Figure 133.
Page 93 Appendix E: Moving a Snapshot Backup from the PX52/PX60 System Verify that the source field contains the proper snapshot that was selected from the USB device. Figure 134: Verifying Proper Snapshot Click Restore Backup and Migrate Data as shown in Figure 134 page Read the warning, confirm that everything is correct and click Yes.
Page 94 Appendix E: Moving a Snapshot Backup from the PX52/PX60 System Figure 135: Conforming Snapshot On clicking Yes, another warning message is displayed. Click Yes. Figure 136: Warning Message During the migration steps, notice the following different console windows populate at various times during the restore process.
Page 95 Appendix E: Moving a Snapshot Backup from the PX52/PX60 System Restore Globalstore Database Update Netw_ids Restoring Registry Migrating Data (yes, this will take a few minutes) i Replication ii CSoft Database iii Fuel iv CRIND v Misc Setting the Brand Saving registry keys to files Checking integrity of GlobalSTORE Database Performing Full Backup of databases...
Page 96: Appendix F: Converting Site From A Non-Gilbarco Pos To A Passport Edge Pos
Appendix F: Converting Site from a Non-Gilbarco POS to a Passport Edge POS Appendix F: Converting Site from a Non-Gilbarco POS to a Passport Edge POS To convert from a non-Gilbarco POS, proceed as follows: • Work with the site owner/manager to understand what data on the current POS they need to convert or program into the Passport EDGE.