Do you have a question about the iSTAR Edge and is the answer not in the manual?
Questions and answers
John Dwyer
March 24, 2025
what servicing should be carried out on an Istar
1 comments:
Mr. Anderson
March 24, 2025
Servicing of a Software House iSTAR Edge should be performed by qualified personnel. Key servicing tasks include:
1. Grounding Check – Ensure system components are properly grounded to prevent operating problems. 2. Tamper Input Connection – Verify the tamper input is enabled and connected for UL compliance. 3. Static Protection – Handle printed circuit boards with care to prevent static damage, ensuring the work area is safeguarded. 4. Fail-Safe Mechanism – Confirm that a fail-safe override is installed at each card reader exit for life safety compliance. 5. Power Management – Ensure power is removed before installation or maintenance, and verify power requirements when using PoE or an external power supply. 6. Relay Configuration – Check output relay jumpers to ensure they are set correctly for Wet or Dry operation. 7. Environmental Conditions – Maintain operation within the specified temperature range of 32°F (0°C) to 120°F (48.9°C).
Regular checks and adherence to installation guidelines will help ensure the proper functioning of the iSTAR Edge system.
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June 2011 System Components iSTAR Edge is a smaller, cost effective, 2 or 4 reader iSTAR that can be powered over its Ethernet connection using PoE, and is suitable for placement above or near the door. iSTAR Edge can be clustered with other iSTAR Edges and iSTAR eXs.
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Overview and Introduction Overview and Introduction Figure 1 shows a photograph of the iSTAR Edge with an optional PoE board and with an I8 and R8 mounted on the door. Tamper Module (Optional) Ethernet (I8 and R8 not included) Figure 1: iSTAR Edge Photo The 4 reader model can be ordered with 2 RM-4s mounted on the door.
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Wiegand Wiegand Connector 1 Connector 2 RM Port 2 RM Port 1 Relay 1 Relay 3 Relay 2 Relay 4 Power E-net Tamper Power Fail Key Latch input Low Batt FAI Input RM Port 3 Figure 2: iSTAR Edge Layout...
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Overview and Introduction Main Features Main features of iSTAR Edge include: Storage > 250k cards. 64 MB of RAM. 128 MB of onboard flash. Power Powered by Ethernet connection: UL 294 Listed PoE or PoE Plus using optional add-on board ...
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2 USB host ports. (These are the wide and flat USB connectors used by memory sticks, used when the iSTAR Edge is the host of the attached devices.) 1 USB device port. (This is the square connector used when the iSTAR Edge itself is the client device.) (not currently used) The only use of USB in the first version is to import encryption keys, in the same way as ...
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Enclosure is similar to RM 4e enclosure. Mountable in existing apC/L enclosure. Compliance FCC, CE, EN50133, UL60950 by CB Scheme (International Safety) & RoHS. For all compatible devices, see the iSTAR Edge Installation and Configuration Guide NOTE (Doc. No. UM-236).
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3. Ensuring the proper tools are available. Equipment Check Verify that the contents of the shipped boxes match the packing lists. Contact Software House if any items are missing or damaged. The iSTAR Edge hardware does not include mounting hardware for an installation. Mounting hardware depends upon the site and must be approved by a structural engineer or other certified professional.
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Figure 3: Mounting Requirements Installation Tools Antistatic floor mat, tabletop mat, and wrist strap. Standard tool kit 3/32" (2.4 mm) screwdriver (supplied with iSTAR Edge) Security screwdriver (contact Software House) Small needlenose pliers; small Phillips screwdriver; wire strippers ...
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Installation Requirements Installation Requirements iSTAR Edge Cabinet Requirements The iSTAR Edge cabinet must conform to the specifications shown in Table 1. Table 1: Cabinet Assembly Specifications Item Specification Weight <10 lbs (<4.6 kg) Height 12" (30.48 cm) Width 12" (30.48 cm) Depth 4.5"...
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Installation Requirements Power Requirements The standard iSTAR Edge uses a UL Listed 603 External Power Supply, such as the Software House apS or uses a Power Over Ethernet (PoE) injector with UL listed surge protector. To ensure adequate power, calculate the total power requirements of iSTAR Edge and its related hardware, as follows.
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Installation Requirements iSTAR Edge Wiegand Reader Ports Table 4 shows the maximum ratings for iSTAR Edge Wiegand direct reader ports. Table 4: Wiegand Port Rating Port Rating Reader output control Low = 0 v to 0.8 v (red, green, yellow, beeper) High = 4.0 v to 5.25 v...
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Installation Requirements Wiring Requirements Table 6 shows general wiring requirements for an iSTAR Edge and its components. Table 6: Equipment Wiring Specifications Belden # Max. Wire Signal From or equiv. Shield Length Resistance RS-485 Comm, two iSTAR RM & I/O 9841 4000 ft.
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Installation Requirements Grounding Requirements Grounding requirements are as follows: Ensure that the iSTAR Edge controller is properly connected to an earth ground at the ground stud in the cabinet. Identified by symbol.) Use 16 AWG or larger wire. Ensure that the shield wires for the readers, inputs, outputs, and AUX cables are grounded ...
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Power - Batteries - Backup Power - Batteries - Backup As indicated on the door map shown below, the following are power specifications for the iSTAR Edge: Entire Unit • Local Power 12 VDC, 3.8 Amp Max. • Local Power 24 VDC, 3.1 Amp Max.
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Power - Batteries - Backup Do not connect to a receptacle controlled by a switch. NOTE For UL Listed products, a UL 603 Listed, power-limited power supply NOTE must be used. Other interactions with the power system include: AC / Main Fail input: Indicates whether the external power source has reported loss of its main power.
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Power - Batteries - Backup Onboard backup iSTAR Edge uses four onboard AA batteries to power backup to flash on loss of main input power. These batteries must be non-rechargeable Alkaline batteries, specifically: batteries Alkaline 2.5 Amp hour ...
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Inputs Inputs There are eight onboard inputs available on the iSTAR Edge. Pin 2 is Ground. Pin 2 Pin 2 Figure 5: iSTAR Edge Inputs The type of supervision is configured in the host.The inputs are the same as the iSTAR eX.
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Inputs NO/NC Double Resistor 1K This is the traditional Software House method of supervision where 1K is considered Secure and 500 orare considered Alert. Notice that the wiring is different for NO and NC. For UL Listed products, burglar alarms must be supervised.
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The AUX outputs can supply 350 mA for motion sensor or PIR type devices. The voltage is 12 VDC. Figure 7: AUX Wiring Wire the switch contacts of the PIR to one of the iSTAR Edge inputs, using the proper resistor supervision. Relay Outputs The relays can be used as DRY or WET.
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Figure 9: DRY Relay Wiring Wet Relay Wiring Figure 10 shows WET wiring for a normal NO Latch. The iSTAR Edge will supply either 12 VDC or 24 VDC depending on the input supply. Current is limited to 0.75 A. Notice that the GND is used for common, not the C pin.
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Wiegand Readers WET Wiring for a MagLock Mag Locks are normally energized so the GND and NC pins are used in this case. Notice that jumper is in the Wet position, as shown in Figure 11. Figure 11: WET Mag Wiegand Readers Direct Wiegand signaling read head connections are shown in Figure 12.
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RM Readers - I/8s - R/8s RM Readers - I/8s - R/8s Normal RM bus wiring is used for RM readers, I/8 boards, and R/8 boards. Notice that the connectors are oriented so that a connector taken off of RM1 can be used on RM2 or RM3 without moving the wires, as shown in Figure 13.
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Tamper Tamper Tamper is NC. It is usually connected to the Tamper switch on the enclosure. If there is no standard enclosure, be sure that there is a jumper across the two pins, as shown in Figure 15. Figure 15: Tamper The tamper switch controls many LEDs, to preserve power and also not blind users with the super bright LED when the door is open.
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Make sure power is removed before the system is installed. 3. The iSTAR Edge and printed circuit boards in the reader devices are susceptible to damage by static electricity. When handling these devices: •...
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Copyright and Trademarks Copyright and Trademarks C•CURE and Software House are registered trademarks of Tyco International Ltd. and its respective companies. The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco International Ltd.
Need help?
Do you have a question about the iSTAR Edge and is the answer not in the manual?
Questions and answers
what servicing should be carried out on an Istar
Servicing of a Software House iSTAR Edge should be performed by qualified personnel. Key servicing tasks include:
1. Grounding Check – Ensure system components are properly grounded to prevent operating problems.
2. Tamper Input Connection – Verify the tamper input is enabled and connected for UL compliance.
3. Static Protection – Handle printed circuit boards with care to prevent static damage, ensuring the work area is safeguarded.
4. Fail-Safe Mechanism – Confirm that a fail-safe override is installed at each card reader exit for life safety compliance.
5. Power Management – Ensure power is removed before installation or maintenance, and verify power requirements when using PoE or an external power supply.
6. Relay Configuration – Check output relay jumpers to ensure they are set correctly for Wet or Dry operation.
7. Environmental Conditions – Maintain operation within the specified temperature range of 32°F (0°C) to 120°F (48.9°C).
Regular checks and adherence to installation guidelines will help ensure the proper functioning of the iSTAR Edge system.
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