DIEBOLD NIXDORF DN 200 Series Operator's Manual
DIEBOLD NIXDORF DN 200 Series Operator's Manual

DIEBOLD NIXDORF DN 200 Series Operator's Manual

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DN Series 200
Operator Manual
01750310383 E

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Summary of Contents for DIEBOLD NIXDORF DN 200 Series

  • Page 1 DN Series 200 Operator Manual 01750310383 E...
  • Page 2 This document and the information contained herein are provided AS IS AND WITHOUT WARRANTY. In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or consequential dam- ages of any nature resulting from the use of information in this manual. The information contained in this document is subject to change without notice.
  • Page 3: Table Of Contents

    Pulling out / Pushing in Cash Components............4-12 4.5.2 Component carrier ....................4-15 4.5.3 CDM module with TP29 ..................4-18 4.5.4 Opening/closing the additional latching mechanism of the upper unit ....4-22 Emptying the Card Box (removable) ..................4-24 Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 4 6 Maintenance ..........................6-1 Cleaning Housings ......................6-1 Cleaning Keyboards......................6-2 Cleaning LCD ........................6-3 7 Disposal ............................7-1 8 Corresponding documentation ....................8-1 9 Appendix............................. 9-1 Compliance with Standards and Approvals ...............9-1 Declaration of Conformity....................9-2 Environmental Protection ....................9-3 Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 5 Opening the rear door ....................4-4 Figure 4-6 Opening the fascia ....................4-5 Figure 4-7 Closing the fascia ....................4-5 Figure 4-8 Rearload system - Actuating the release ...............4-6 Figure 4-9 Rearload system - Opening the fascia ..............4-6 Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 6 Figure 4-48 Unlocking the operator panel inspection window ...........4-33 Figure 4-49 Opening the operator panel inspection window .............4-33 Figure 4-50 Opening/closing the operator panel ...............4-34 Figure 4-51 Dimensions of the branding label fascia..............4-35 Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 7 Logo dimensions in the trim ...................4-39 Figure 4-58 Releasing the logo....................4-39 Figure 4-59 The logo pane opens....................4-40 Figure 4-60 Removing the logo holder ..................4-40 Figure 4-61 Setting the headphone jack volume ...............4-41 Figure 9-1 Declaration of Conformity..................9-2 Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 8 Noise emissions .....................3-41 Table 6-1 Approved cleaning agents for the housing .............6-1 Table 6-2 Approved cleaning agents for keyboards ...............6-2 Table 6-3 Approved cleaning agents for the LCD ..............6-3 Table 8-1 Related documentation ..................8-1 Copyright © 2020, Diebold Nixdorf viii 01750310383 E...
  • Page 9: Introduction

    Prerequisite that must be fulfilled before any action is taken. Numbered instructions describe tasks which must be carried out in the specified se- quence. Intermediate result of an action. Action successfully completed. Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 10: Section-Specific Warning Notes

    This warning note describes a hazard with a low degree of risk which, if not avoided, could result in slight or minor bodily injury. NOTE This note provides application tips and information that help prevent errors and material damage. Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 11: Signs, Labels And Symbols

    Table 1-2: Mandatory signs used Mandatory signs Wear Wear Wear hearing protection protective goggles safety shoes safety gloves Disconnect Read power plug instruction manual Prohibition signs Do not climb Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 12: Safety

    Always hold the plug when removing the power cable. Never pull on the cable itself. • Lay all connecting cables in such a way that they will not be stepped on or tripped over, damaged or crushed in any way. • Have damaged power cables replaced immediately. Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 13 Note that there are only safety extra-low voltage circuits (SELV circuits) if you want to feed voltage from an external source into prepared cables to install additional electronics (e. g. EMA connection). • To clean the system only use cleaning agents approved by Diebold Nixdorf (see chapter "Cleaning, Service and Maintenance" in the operating manual). •...
  • Page 14 Do not allow the battery to come into contact with water or fire The battery should only be replaced with the same or an equivalent type recom- mended by Diebold Nixdorf (see chapter “Appendix,” section “Consumables” in the operating manual). Dispose of used batteries in compliance with national regulations and the manufacturer's specifications.
  • Page 15: Radio Interference

    A warning label is included on systems available in Taiwan to meet Taiwan Class A regulatory require- ments for radio frequency interference. Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 16: General Power Interruption

    Alternatively, the power supply can be interrupted by switching off the circuit-breaker or removing the fuse from the distributor box of the facility in- stallation. Figure 2-2: General power interruption - Disconnecting the plug Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 17: Description

    3 Description System overview 3.1.1 3.1.1 Overall view 3.1.1.1 3.1.1.1 Overall view, Frontload from the front Figure 3-1: Frontload overall view System Front door Fascia Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 18: Figure 3-2 Rearload Overall View

    Description 3.1.1.2 3.1.1.2 Overall view, Rearload from the front Figure 3-2: Rearload overall view System Cover door Fascia Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 19: Figure 3-3 Rear View With Operator Panel Inspection Window

    Figure 3-3: Rear view with operator panel inspection window System Safe door Rear door Number combination lock Operator panel inspection window (op- Locking/release handle of safe tional) Lock for the operator panel inspection win- Key-operated lock dow (optional) Rear door lock Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 20 Description 3.1.1.4 3.1.1.4 Illuminated privacy panel Figure 3-4: Illuminated privacy panel 1 Illuminated privacy panel, fascia 2 Illuminated privacy panel, top of the chas- Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 21: Chassis Components

    Figure 3-5: Fascia open 1 PC 5 Release for recycling module, upper unit 2 DVD drive 6 Input/output tray 3 External control unit 7 Component carrier grip 4 Operator panel 8 Release for the journal printer Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 22: Figure 3-6 Rear Door Opened - Without Operator Panel Inspection Window

    Figure 3-6: Rear door opened - without operator panel inspection window Recycling module, upper unit External control unit Release for the recycling module, upper unit Operator panel Release for the component carrier Release for the fascia Release for the journal printer Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 23: Figure 3-7 Rear Door Opened With Operator Panel Inspection Window

    Recycling module, upper unit Release for the operator panel Release for recycling module, upper unit Operator panel Release of the component carrier External control unit Release for the journal printer Release for fascia Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 24: Component Carrier Pulled Out

    Description 3.1.3 3.1.3 Component carrier pulled out 3.1.3.1 3.1.3.1 Frontload with coin module W ER Figure 3-8: Frontload component carrier with coin module Journal printer Coin module Card box Card reader Receipt printer Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 25: Figure 3-9 Component Carrier Pulled Out - Rearload

    Description 3.1.3.2 3.1.3.2 Rearload with coin module Figure 3-9: Component carrier pulled out - Rearload Card reader Receipt printer Coin module Journal printer Card box Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 26: Figure 3-10 Frontload Component Carrier With Cdm Module

    Description 3.1.3.3 3.1.3.3 Frontload with CDM module Figure 3-10: Frontload component carrier with CDM module 1 Journal printer 4 Card reader 2 CDM module 5 Receipt printer 3 Card box Copyright © 2020, Diebold Nixdorf 3-10 01750310383 E...
  • Page 27: Figure 3-11 Rearload Component Carrier With Cdm Module

    Description 3.1.3.4 3.1.3.4 Rearload with CDM module Figure 3-11: Rearload component carrier with CDM module 1 Card reader 4 Journal printer 2 Receipt printer 5 Card box 3 CDM module Copyright © 2020, Diebold Nixdorf 3-11 01750310383 E...
  • Page 28: Fascia Components

    3.1.4 Fascia components 3.1.4.1 3.1.4.1 Frontload controls NOTE The following illustrations only show an excerpt of the possible fascia versions. The ap- pearance of your fascia depends on the version you ordered. Copyright © 2020, Diebold Nixdorf 3-12 01750310383 E...
  • Page 29: Figure 3-12 15" Version, Broadside Format With Function Keys

    4 Logo labeling/logo sticker 12 Fingerprint sensor 5 Function keys 13 Cash in/cash out shutter 6 Card input 14 Receipt output 7 Cash slot camera 15 LCD monitor 8 Contactless card reader 16 Awareness mirrors Copyright © 2020, Diebold Nixdorf 3-13 01750310383 E...
  • Page 30: Figure 3-13 15" Version, Broadside Format Without Function Keys

    4 Logo labeling/logo sticker 12 Fingerprint sensor 13 Cash in/cash out shutter 6 Card input 14 Receipt output 7 Cash slot camera 15 LCD monitor 8 Contactless card reader 16 Awareness mirrors Copyright © 2020, Diebold Nixdorf 3-14 01750310383 E...
  • Page 31: Figure 3-14 19" Version, Broadside Format Without Function Keys

    12 Fingerprint sensor 13 Cash in/cash out shutter 14 Receipt output 6 Card input 15 LCD monitor 7 Cash slot camera 16 Awareness mirrors 8 Contactless card reader 18 Check input 9 Headphone jack Copyright © 2020, Diebold Nixdorf 3-15 01750310383 E...
  • Page 32: Figure 3-15 19" Version, Portrait Format Without Function Keys

    12 Fingerprint sensor 13 Cash in/cash out shutter 14 Receipt output 6 Card input 15 LCD monitor 7 Cash slot camera 16 Awareness mirrors 8 Contactless card reader 17 Coin-out tray 9 Headphone jack Copyright © 2020, Diebold Nixdorf 3-16 01750310383 E...
  • Page 33 Description 3.1.4.2 3.1.4.2 Rearload Controls NOTE The following illustrations only show an excerpt of the possible fascia versions. The ap- pearance of your fascia depends on the version you ordered. Copyright © 2020, Diebold Nixdorf 3-17 01750310383 E...
  • Page 34: Figure 3-16 Version 15" With Function Keys - Rearload

    4 Logo labeling/logo sticker 12 Fingerprint sensor 5 Function keys 13 Cash in/cash out shutter 6 Card input 14 Receipt output 7 Cash slot camera 15 LCD monitor 8 Contactless card reader 16 Awareness mirrors Copyright © 2020, Diebold Nixdorf 3-18 01750310383 E...
  • Page 35: Figure 3-17 Guide Lights

    Cash in/cash out shutter lighting Card input lighting Contactless card reader lighting NOTE The lighting of the contactless card reader is preset at the factory. The lighting setting can be changed via application. Copyright © 2020, Diebold Nixdorf 3-19 01750310383 E...
  • Page 36: Figure 3-18 Keyboard Privacy Shield

    Description 3.1.4.4 3.1.4.4 Keyboard privacy shield Figure 3-18: Keyboard privacy shield Copyright © 2020, Diebold Nixdorf 3-20 01750310383 E...
  • Page 37: Safe Components

    Description 3.1.5 3.1.5 Safe components 3.1.5.1 3.1.5.1 Front door opened Figure 3-19: Front door opened Key-operated lock Locking/release handle of the safe door Safe lock Copyright © 2020, Diebold Nixdorf 3-21 01750310383 E...
  • Page 38: Figure 3-20 Safe Opened With Rm4V - Frontload

    3.1.5.2 Safe opened with RM4V Figure 3-20: Safe opened with RM4V - Frontload Release for the recycling module, lower unit RM4V Recycling module, lower unit First customer connection box Second customer connection box Copyright © 2020, Diebold Nixdorf 3-22 01750310383 E...
  • Page 39: Figure 3-21 Safe Opened With Rm4H - Frontload

    3.1.5.3 Safe opened with RM4H Figure 3-21: Safe opened with RM4H - Frontload Recycling module, lower unit RM4H Release for the recycling module, lower unit First customer connection box Second customer connection box Copyright © 2020, Diebold Nixdorf 3-23 01750310383 E...
  • Page 40: Figure 3-22 Safe Opened With Cmd-V6C - Frontload

    3.1.5.4 3.1.5.4 Safe opened with CMD-V6C Figure 3-22: Safe opened with CMD-V6C - Frontload Cash Media Dispenser CMD-V6C Release mechanism for the Cash Media Dispenser First customer connection box Second customer connection box Copyright © 2020, Diebold Nixdorf 3-24 01750310383 E...
  • Page 41: Figure 3-23 Safe Opened With Rm4V - Rearload

    3.1.5.5 Safe opened with RM4V Figure 3-23: Safe opened with RM4V - Rearload Recycling module, lower unit RM4V Release for the recycling module, lower unit First customer connection box Second customer connection box Copyright © 2020, Diebold Nixdorf 3-25 01750310383 E...
  • Page 42: Figure 3-24 Safe Opened With Rm4H - Rearload

    3.1.5.6 Safe opened with RM4H Figure 3-24: Safe opened with RM4H - Rearload Recycling module, lower unit RM4H Release for the recycling module, lower unit First customer connection box Second customer connection box Copyright © 2020, Diebold Nixdorf 3-26 01750310383 E...
  • Page 43: Figure 3-25 Safe Opened With Cmd-V6C - Rearload

    3.1.5.7 3.1.5.7 Safe opened with CMD-V6C Figure 3-25: Safe opened with CMD-V6C - Rearload Cash Media Dispenser CMD-V6C Release mechanism for the Cash Media Dispenser First customer connection box Second customer connection box Copyright © 2020, Diebold Nixdorf 3-27 01750310383 E...
  • Page 44: Cash Components

    The operation and maintenance of the cash components is described in the component- specific operator manuals. Upper Unit Figure 3-26: Upper Unit 1 Upper Unit 2 Release lever of the upper unit Copyright © 2020, Diebold Nixdorf 3-28 01750310383 E...
  • Page 45 2 Release Lever of the Lower Unit* 3 Release Lever of the Lower Unit* * Depending on the component, the release lever can be located on the left or right. The unlocking lever is marked green. Copyright © 2020, Diebold Nixdorf 3-29 01750310383 E...
  • Page 46: External Control Unit

    Description External control unit Figure 3-28: External Control Unit - Overview On / Off LED Service button Main voltage LED Service LED Charging status LED (full) On / Off Button Status UPS LED Copyright © 2020, Diebold Nixdorf 3-30 01750310383 E...
  • Page 47: Functions Of The External Control Unit

    If the LED is green, the system is operated via the normal main supply. • If the LED lights up yellow, UPS operation is active. Battery Status Indicator The battery status indicator consists of two LEDs, which can indicate different battery statuses (see Figure 3-28). Copyright © 2020, Diebold Nixdorf 3-31 01750310383 E...
  • Page 48: Led Codes

    FLASHING Main voltage switched on, system starts or shuts down Main voltage switched on, system ready for operation System runs in battery mode FLASHING System runs in battery mode, System shuts down Copyright © 2020, Diebold Nixdorf 3-32 01750310383 E...
  • Page 49 Description T/SOP is active, or emulated switch is in service position. FLASHING T/SOP is active, 36V and/or 25V are switched off T/SOP is inactive and emulated switch is in "in operation" position. Copyright © 2020, Diebold Nixdorf 3-33 01750310383 E...
  • Page 50: Card Box (Removable)

    Description Card box (removable) NOTE Drawn-in customer cards are stored in the card box. Empty the box regularly (see Section 4.6). Figure 3-29: Removable card box 1 Key-operated lock 2 Card insertion slot Copyright © 2020, Diebold Nixdorf 3-34 01750310383 E...
  • Page 51: Card Box (Lockable)

    Description Card Box (lockable) NOTE Drawn-in customer cards are stored in the card box. Empty the box regularly (see Section 4.7). Figure 3-30: Lockable card box 1 Key-operated lock 2 Card insertion slot Copyright © 2020, Diebold Nixdorf 3-35 01750310383 E...
  • Page 52: Remote Status Indicator

    If the indicator is red (1), a continuous tone is also generated. This can be deactivated via the 'Audio Reset' key. The visual indicator, however, will remain in place. Remote Status Indicator - Default Remote Status Indicator - Audio Copyright © 2020, Diebold Nixdorf 3-36 01750310383 E...
  • Page 53 Green 'IN SERVICE' (The system is in operation) Acoustic signal Continuous tone with See pos. 1 generator 'SERVICE REQUIRED' Switches the continuous tone 'Audio Reset' off. Copyright © 2020, Diebold Nixdorf 3-37 01750310383 E...
  • Page 54: Technical Data

    Supply voltage range: 100 - 240 V Rated frequency: 50/60 Hz Network Type: TN (network with PE conductor) Permissible tolerance for rated voltage: + 6% /- 10% Permissible tolerance for rated frequency: ± 1% Copyright © 2020, Diebold Nixdorf 3-38 01750310383 E...
  • Page 55: Table 3-3 System Conditions

    Country-specific safety plug connection (wall outlet)*: Fuse: 20 A automatic circuit breaker 16 A automatic circuit breaker Degree of pro- IP X0 IP X0 tection according to EN 60529: *the rated current consumption depends on the configuration Copyright © 2020, Diebold Nixdorf 3-39 01750310383 E...
  • Page 56 709 kg (1563.08 lbs) Surface load: 14.9 kN/m² (2.16 lbf/in²) 15.9 kN/m² (2.30 lbf/in²) The weight specifications indicate the empty weight of the sys- tem and the installation version free-standing in the room. ** temperature-dependent Copyright © 2020, Diebold Nixdorf 3-40 01750310383 E...
  • Page 57: Environmental Conditions

    (e.g. soundproof cabinets, etc.). These must comply with the environmental conditions that apply to the specific system (see above) and the maintenance spaces (see chapter "Planning the installation", section "Space required for operation and maintenance"). Copyright © 2020, Diebold Nixdorf 3-41 01750310383 E...
  • Page 58: Operation

    4 Operation Opening/closing the doors Key set for the front door, the rear door and the operator panel inspection window (key and spare key). Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 59: Opening/Closing The Front Door

    Insert the key into the lock of the front door (1). Turn the key clockwise (2). Figure 4-1: Opening the rontload front door Open the front door (1). Figure 4-2: Opening the Frontload front door Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 60: Figure 4-3 Closing The Frontload Front Door

    Close the front door (1). Figure 4-3: Closing the Frontload front door Turn the key counterclockwise (1). Pull the key from the lock of the front door (2). Figure 4-4: Closing the front door with a key Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 61: Opening/Closing The Rear Door

    Open the rear door. Figure 4-5: Opening the rear door 4.1.2.2 4.1.2.2 Closing the Rear Door Close the rear door as far as possible. Turn the key counterclockwise and remove it from the lock. Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 62: Opening/Closing The Fascia

    4.2.1.1 Opening the Frontload Fascia Open the front door (see Section 4.1.1). Open the fascia (1). Figure 4-6: Opening the fascia 4.2.1.2 4.2.1.2 Closing the Frontload Fascia Close the fascia (1). Figure 4-7: Closing the fascia Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 63: Opening/Closing The Rearload Fascia

    Open the rear door. Press the release mechanism in the direction shown by the arrow (1). Figure 4-8: Rearload system - Actuating the release Open the fascia (1). Figure 4-9: Rearload system - Opening the fascia Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 64: Opening/Closing The Fascia With Fascia Lock

    4.2.3 4.2.3 Opening/closing the Fascia with Fascia Lock 4.2.3.1 4.2.3.1 Opening the Fascia with Lock Insert the key into the fascia lock (1). Turn the key clockwise (2). Figure 4-11: Opening the fascia lock Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 65 Operation Open the fascia (1). Figure 4-12: Opening the fascia with fascia lock 4.2.3.2 4.2.3.2 Closing the Fascia with Fascia Lock Close the fascia (1). Figure 4-13: Closing the fascia with fascia lock Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 66: Starting Up / Shutting Down The System

    ü Make sure the power switch is on. Press the on/off button on the external con- trol unit (see chapter Figure 3-28). The ON/OFF LED lights up green. The system starts. Figure 4-14: Switching off the System Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 67: Shutting Down The System

    The "System LED" goes off as soon as the system has been shut down. NOTE! System shutdown may take a few sec- onds depending on operating system and run- Figure 4-15: Turning off the System ning transactions. Copyright © 2020, Diebold Nixdorf 4-10 01750310383 E...
  • Page 68: Starting T/Sop

    ü Make sure the power switch is in ON posi- tion. Actuate the Service button on the external control unit (see chapter Section 3.2. The Service LED is on (see Section 3.2). The T/SOP is being started. Figure 4-16: Calling the T/SOP Copyright © 2020, Diebold Nixdorf 4-11 01750310383 E...
  • Page 69: Pulling Out/Pushing In Components

    Pulling out / Pushing in upper unit Unlock the upper unit by the release lever (1). Pull the upper unit out of the system by using the release lever (2). Figure 4-17: Pulling out the Upper Unit Copyright © 2020, Diebold Nixdorf 4-12 01750310383 E...
  • Page 70 The release lever is marked green. Pull the release lever upwards (1). Pull the lower unit out of the system by using the release lever (2). Figure 4-19: Pulling out the Lower Unit Copyright © 2020, Diebold Nixdorf 4-13 01750310383 E...
  • Page 71 Operation Push the lower unit (1) into the system by using the release lever (2). Figure 4-20: Pushing in the Lower Unit Copyright © 2020, Diebold Nixdorf 4-14 01750310383 E...
  • Page 72: Component Carrier

    (1). 4.5.2.1.2 4.5.2.1.2 Pushing in the Frontload Component Carriers Grip the handle to slide the component carrier as far as possible into the system. Copyright © 2020, Diebold Nixdorf 4-15 01750310383 E...
  • Page 73 Pushing in the component carrier with CDM module Slide in the component carrier. Lower the operator panel (1) in the direction of the arrow. Close the fascia. Figure 4-22: Lowering the operator panel Copyright © 2020, Diebold Nixdorf 4-16 01750310383 E...
  • Page 74 Figure 4-23: Pulling out/Pushing in component carriers 4.5.2.2.2 4.5.2.2.2 Pushing in the Rearload Component Carriers Push the component carrier in by the green ledge on the release mechanism until it snaps into place. Copyright © 2020, Diebold Nixdorf 4-17 01750310383 E...
  • Page 75: Cdm Module With Tp29

    Pull out the component carrier (2). Figure 4-24: Releasing component carrier CDM with TP29 Release the TP29 by using the green grip (1). Pull out the printer (2). Figure 4-25: Pulling out CDM with TP29 Copyright © 2020, Diebold Nixdorf 4-18 01750310383 E...
  • Page 76 (2). Figure 4-26: Unlocking CDM with TP29 Slide the green grip downwards (1). The document tray is open and the docu- ments can be removed. Figure 4-27: CDM with TP29; opening the document tray Copyright © 2020, Diebold Nixdorf 4-19 01750310383 E...
  • Page 77 Slide the green grip upwards (1). The document tray is closed. Figure 4-28: CDM with TP29; closing the document tray Close the lock (1). Remove the key (2). Figure 4-29: Closing CDM with TP29 Copyright © 2020, Diebold Nixdorf 4-20 01750310383 E...
  • Page 78 Push the printer inwards (1). Figure 4-30: CDM with TP29; pushing in the printer Push the component carrier into the system until it engages in position (1). Figure 4-31: CDM with TP29; pushing in the component car- rier Copyright © 2020, Diebold Nixdorf 4-21 01750310383 E...
  • Page 79: Opening/Closing The Additional Latching Mechanism Of The Upper Unit

    Figure 4-32: Opening the additional latching mechanism of the upper unit Open the safe door. Pull the lever (1) upwards. Use the grip (2) to pull the upper unit forwards as far as possible. Copyright © 2020, Diebold Nixdorf 4-22 01750310383 E...
  • Page 80 Pull the additional latching mechanism (1) forwards while simultaneously pulling the grip (2). The additional latching mechanism is open. 4.5.4.2 4.5.4.2 Closing the additional latching mechanism of the upper unit Slide in the upper unit until the latching mechanism engages in place. Copyright © 2020, Diebold Nixdorf 4-23 01750310383 E...
  • Page 81: Emptying The Card Box (Removable)

    (see sections "Opening the card box" and "Closing the card box"). Pull the card box (1) from its mount (2) in the direction of the arrow. Figure 4-34: Pulling out the removable card box Copyright © 2020, Diebold Nixdorf 4-24 01750310383 E...
  • Page 82: Opening The Card Box

    Figure 4-35: Unlocking the removable card box Open the hinged cover (1) in the direction of the arrow. Figure 4-36: Opening the removable card box NOTE Reset the card counter using the product-specific software (application-specific). Copyright © 2020, Diebold Nixdorf 4-25 01750310383 E...
  • Page 83 Operation Remove any ID cards upwards (see arrow). Figure 4-37: Removable card box – Removing cards Copyright © 2020, Diebold Nixdorf 4-26 01750310383 E...
  • Page 84: Closing The Card Box

    With the cover closed, turn the key in the di- rection of the arrow to lock the card box. Remove the key. Make sure the card insertion slot is open. Figure 4-39: Locking the removable card box Copyright © 2020, Diebold Nixdorf 4-27 01750310383 E...
  • Page 85: Pushing In The Card Box

    Pushing in the card box Push the card box (1) into its mount (2) until it audibly locks into place. Figure 4-40: Pushing in the removable card box Exit the product-specific software. Close the DN Series 200. Copyright © 2020, Diebold Nixdorf 4-28 01750310383 E...
  • Page 86: Emptying The Card Box (Lockable)

    Figure 4-41: Unlocking the lockable card box Open the hinged cover (1) in the direction of the arrow. Figure 4-42: Opening the lockable card box NOTE Reset the card counter using the product-specific software (application-specific). Copyright © 2020, Diebold Nixdorf 4-29 01750310383 E...
  • Page 87: Removing Cards

    The key can only be removed from the lock when the card box is locked. Close the cover of the card box in the direc- tion of the arrow. Figure 4-44: Closing the lockable card box Copyright © 2020, Diebold Nixdorf 4-30 01750310383 E...
  • Page 88 With the cover closed, turn the key in the di- rection of the arrow to lock the card box. Remove the key. Figure 4-45: Locking the lockable card box NOTE Reset the card counter using the product-specific software (application-specific). Copyright © 2020, Diebold Nixdorf 4-31 01750310383 E...
  • Page 89: Accessing The Ups

    Turn the key counterclockwise (2). Figure 4-46: Opening the UPS for rearload versions with win- dow trim Pull the UPS cover forwards (1). Figure 4-47: Pulling out the UPS for rearload versions with window trim Copyright © 2020, Diebold Nixdorf 4-32 01750310383 E...
  • Page 90: Opening/Closing The Operator Panel

    Figure 4-49: Opening the operator panel inspection window 4.9.1.2 4.9.1.2 Closing the operator panel inspection window Close the inspection window. Turn the key counterclockwise. Remove the key from the lock of the inspection window. Copyright © 2020, Diebold Nixdorf 4-33 01750310383 E...
  • Page 91: Opening/Closing The Operator Panel

    (2). Figure 4-50: Opening/closing the operator panel 4.9.2.2 4.9.2.2 Closing the Operator Panel Sliding the operator panel as far as it goes back into the head area. Copyright © 2020, Diebold Nixdorf 4-34 01750310383 E...
  • Page 92: Replacing The Logo In The Fascia

    The logo for the illuminated branding label fascia must be translucent. ±0.3 ±0.01" 382.8 (15.07" Figure 4-51: Dimensions of the branding label fascia Radius of rounded corners: 3.5 mm (0.14") Open the fascia. Copyright © 2020, Diebold Nixdorf 4-35 01750310383 E...
  • Page 93 Lower the logo pane slightly (2). Figure 4-52: Branding label - Loosening clips NOTE Ensure that no ribbon cables are damaged in the process. Replace the logo (1). Figure 4-53: Replacing the branding label Copyright © 2020, Diebold Nixdorf 4-36 01750310383 E...
  • Page 94 Operation Press the logo pane upwards (1). Close the two clips (2) until they audibly latch into place. Figure 4-54: Branding label – Closing clips Copyright © 2020, Diebold Nixdorf 4-37 01750310383 E...
  • Page 95: Adhesive Branding Label

    Figure 4-55: Dimensions of the adhesive branding label Radius of rounded corners: 2.5 mm (0.10") Adhere the adhesive branding label into the designated recess (1) above the monitor. Figure 4-56: Recess for the adhesive branding label Copyright © 2020, Diebold Nixdorf 4-38 01750310383 E...
  • Page 96: Replacing The Logo In The Trim

    Figure 4-57: Logo dimensions in the trim Slide the locking strip at the rear of the sys- tem upwards by using the green grip (1). The logo pane pops up. Figure 4-58: Releasing the logo Copyright © 2020, Diebold Nixdorf 4-39 01750310383 E...
  • Page 97 Press the locking latches (1) inwards and re- move the logo holder (2). Remove the logo (3). Figure 4-60: Removing the logo holder Insert the new logo and mount the logo pane in reverse order. Copyright © 2020, Diebold Nixdorf 4-40 01750310383 E...
  • Page 98: Setting The Volume Of The Headphone Jack

    (2). Pressing the button once increases the volume to the next level. Once the button has been pressed four times, you return to the initial volume. Figure 4-61: Setting the headphone jack volume Copyright © 2020, Diebold Nixdorf 4-41 01750310383 E...
  • Page 99: Troubleshooting

    Repair work on the system or on the components may be carried out only by authorized specialist staff. Unauthorized opening of the system or repair work carried out improperly could result in considerable danger to the user. In case of noncompliance, Diebold Nixdorf excludes all liability. WARNING Risk of impact Be careful not to injure your head when the fascia or rear door is opened.
  • Page 100: Maintenance

    Repair work on the system or on the components may be carried out only by authorized specialist staff. Unauthorized opening of the system or repair work carried out improperly could result in considerable danger to the user. In case of noncompliance, Diebold Nixdorf excludes all liability. WARNING Risk of impact Be careful not to injure your head when the fascia or rear door is opened.
  • Page 101: Cleaning Keyboards

    Clean the keyboard with a brush and the cleaning utilities listed below. Table 6-2: Approved cleaning agents for keyboards Cleaning interval: According to soiling Cleaning utilities: Universal cleaning cloth, dry, Article no. 0177005406 Diebold Nixdorf Cleaning Set, Article no. 01750097335 Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 102: Cleaning Lcd

    Only use the cleaning agent listed below to clean the displays. Table 6-3: Approved cleaning agents for the LCD Cleaning interval: According to soiling Cleaning utilities: Diebold Nixdorf TFT/LCD screen cleaner, Article no. 01750097334 Diebold Nixdorf Special electronic cloth, Article no. 01770048539 Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 103: Disposal

    Please observe the respective national regulations with regard to the disposal of elec- trical equipment. Electrical equipment should not be disposed of as normal municipal waste within the EU (crossed-out wheeled bin symbol). For information regarding the possible repurchase of used systems, please contact: contact.remarketing@dieboldnixdorf.com Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 104: Corresponding Documentation

    Table 8-1: Related documentation Designation Type of manual Part number TP29 Operating Instructions 01750333697 TP30 Operating Instructions 01750333701 TP31 Operating Instructions 01750333705 Dip card reader Operating Instructions 01750332044 Motorized Card Reader Operating Instructions 01750330805 Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 105: Appendix

    Voltage Directive 2014/35/EU. Certification for data transmission The certification number or CE mark of the data transmission module (if available) is attached directly to the DT card or to the housing of the system unit. Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 106: Declaration Of Conformity

    Appendix Declaration of Conformity Figure 9-1: Declaration of Conformity Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 107: Environmental Protection

    Used batteries can be disposed of free of charge throughout the EU. Labels on plastic parts of the housing Please do not stick any labels on plastic parts of the housing since that would make recycling more diffi- cult. Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 108 Glossary System Designates the automated teller machine as a complete unit. The system consists of a safe and the head area. Copyright © 2020, Diebold Nixdorf 01750310383 E...
  • Page 109 DIEBOLD NIXDORF 5995 Mayfair Road | North Canton, OH 44720 | United States © 2020 Diebold Nixdorf, Incorporated. All Rights Reserved.

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