Getting Help; Power Status Light; Printer Issues - newell Dymo LabelWriter 550 User Manual

Getting Help

Your LabelWriter printer should offer years of trouble-free printing with very little
maintenance. However, in the event that you encounter a problem, this chapter
offers suggestions for resolving problems that can occur when using the printer. If
you are unable to solve a problem, this chapter also describes how to contact
DYMO Customer Support.
This section provides information on how to detect and correct problems you
might encounter while using your LabelWriter printer.
 Power Status Light
 Printer Issues
 Obtaining Customer Support

Power Status Light

The power status light visually shows the current state of the printer:
Status Light
Off
Solid on
Dim
Fast blinking

Printer Issues

The following are solutions to some common issues you may encounter while
working with the label printer.
Power Status Light Flashing
If the power status light is flashing, the problem could be one of the following:
Problem
No labels
Overheated print head
System error
If the issues above don't correct the problem and the light is still flashing, contact
Customer Support. See Obtaining Customer Support on page 19.
16 DYMO LabelWriter 550
User Guide
Description
Power is off.
Power is on and printer is ready.
Printer is in power saving mode.
An error has occurred. This can occur because the labels are
missing or due to some other error condition. Refer to some
possible solutions later in this chapter.
Solution
The label roll is out of labels or there is no label roll inserted.
LabelWriter 550 series printers work only with authentic
DYMO LW labels. Any other labels will not be recognized.
Turn the printer off and wait 3-5 minutes before turning the
printer on again.
Turn the printer off and then on again.