Troubleshooting - Belkin PureAV AP10300-10 User Manual

Troubleshooting

PureAV HDTV Power Conditioner is not providing power
• Check to ensure that the PureAV HDTV Power Conditioner is plugged
into a properly grounded AC wall outlet. Some outlets require a wall
switch to be turned on in order to deliver power to the outlet.
• Too many devices may be plugged into the PureAV HDTV Power
Conditioner, which are overloading the unit and tripping the overload
circuit breaker. The PureAV HDTV Power Conditioner is not designed
to handle current loads larger than 15 Amps or 1,800 watts. Try
unplugging some devices and resetting the circuit breaker located on
the end of the PureAV HDTV Power Conditioner.
To reset the circuit breaker: Wait at least 10 minutes after
the circuit breaker was tripped before attempting to reset the
breaker. Press in the button located next to the power cord on
the end of the unit to reset. Power should be restored to the
outlets on the PureAV HDTV Power Conditioner.
• Your components may be plugged into the "Switched" outlet and the
outlet is not switched on. Check to ensure that the switch is in the
ON position and is illuminated green. If the light is not illuminated
and the switch is in the ON position, unplug the PureAV HDTV Power
Conditioner immediately and contact Belkin Customer Service for
assistance and a possible replacement
"Protecting" light is not lit
• Check to make sure that the PureAV HDTV Power Conditioner is
plugged into a grounded AC wall outlet. The "PureFilter" light
should be lit.
• If the "Protecting" light is still not lit, the surge protection components
in the PureAV HDTV Power Conditioner may be expired or damaged.
Please call Belkin Customer Service for assistance and a possible
replacement.
"Ground Fault" light is lit
• If the red "Ground Fault" light is lit, this indicates that your PureAV
HDTV Power Conditioner is not plugged into a properly grounded AC
outlet. Check to make sure that the PureAV HDTV Power Conditioner
is plugged into a grounded AC outlet (three-prong AC outlets only. Do
not use two-to-three-prong adapters). The "PureFilter" light and the
"Protecting" light should be lit.
• If the "Ground Fault" light is still lit, you may have a ground-wiring
problem and you should contact an electrician to properly ground
the outlet. Connecting the PureAV HDTV Power Conditioner to
an improperly grounded outlet is not safe and will void all Belkin
Corporation warranties. If the outlet is properly grounded and the
"Ground Fault" light is still lit, please call Belkin Corporation
for assistance.
For all other technical questions or troubleshooting issues, please contact
Belkin Customer Service at 800-223-5546.
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