de Jong Duke Virtu User Manual
  1. Manuals
  2. Brands
  3. de Jong Duke Manuals
  4. Coffee Maker
  5. Virtu
  6. User manual
de Jong Duke Virtu User Manual

de Jong Duke Virtu User Manual

Coffee machine
Hide thumbs Also See for Virtu:
Table of Contents

Advertisement

Quick Links

User Manual
Virtu Coffee Machine
FND Small Cabinet
20 Filterfresh®
5DUFNK20M EN V2.0

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Virtu and is the answer not in the manual?

Questions and answers

Related Manuals for de Jong Duke Virtu

Summary of Contents for de Jong Duke Virtu

  • Page 1 User Manual Virtu Coffee Machine FND Small Cabinet 20 Filterfresh® 5DUFNK20M EN V2.0...

  • Page 2: Preface

    • All information for normal daily use is found in the paragraph Using the coffee machine (on page 33). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 3: Service And Support

    Company name: Address: Area code - City: Country: Telephone: E-mail: Note down the serial number of the coffee machine in this box. Mention it when service is required. Serial number: Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 4: Table Of Contents

    3.2.6 Message submenu..............30 Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 5 5.6.25 Clean the touchscreen..............98 Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 6 7.5 Cup and jug sizes............... . 111 Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 7 8.1 Appendix list................113 Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 8: About This Manual

    About this manual Audience This manual describes how to use and maintain the Virtu coffee machine. Intended users are the end user and staff responsible for regular maintenance of the machine. De Jong DUKE assumes that staff will: • have sufficient technical knowledge and experience to carry out the tasks assigned to them, •...

  • Page 9: Related Documents

    • Spare parts manual containing relevant information for identification of the spare parts. • Third party documentation contains the available documentation of third-party machine parts. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 10: Availability Of This Manual

    If the operator has the permission to perform a number of maintenance actions or program activities, De Jong DUKE expects that the operator is trained according to the activities and that the appropriate documentation is available for the operator. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 11: Safety

    It includes hazards that are exposed when guards or security features are removed. DANGER Indicates a hazardous situation that, if not avoided, can result in death or serious injury. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 12: Safety And Warnings

    • Use the machine only in areas where trained personnel can monitor the operation. • Water and electrical connections must conform to local regulations. • Make sure a water lock is used in the water connection. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 13 • Damaged water connection hoses may only be repaired by trained personnel. • Make sure to follow instructions on all safety labels on and in the coffee machine. • Do not remove safety labels. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 14: Installation

    Contact your supplier (see Service and support on page 3) for more information. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 15: Description

    The drawings show the location and the name of the most important parts of the machine. More details are also found in the chapter Technical specifications (on page 108). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 16: Front View

    4. Outlet hot water (/ cold water — optional) 5. Cup stand 6. Drip tray / Jug stand 7. Outlet other dispenses 8. IrDA sensor — optional 9. Door lock and key Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 17: Inside View

    17. Power switch 18 Brewer chamber 19. Grinder outlet 20. Grinder 21. Bean canister locking slider 22. Bean canister 23. Bean canister lid 24. Bean canister lid lock — optional Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 18: Door Interior

    9. Coin box 10. Coin box lock 11. Payment device - coin acceptor — optional 12. Frame for in door bean canister 13. USB port 14. Jug key — optional Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 19: Inside View Base Cabinet - Optional

    1. Base cabinet 2. Waste bin 3. Chiller flush button CO2 — optional 4. Chiller sub cabinet — optional 5. Waste water bin 6. Sensor waste water level — optional Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 20: User Interface

    All screens and menus are explained in detail in the next sections. Using the touchscreen to dispense a beverage is explained in the chapter Using the coffee machine (on page 33). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 21: Main Menu - Cup Dispensing

    Message submenu (on page 30) to see all messages completely. Check the Message submenu (on page 30) for more details. • Clock Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 22 If more languages are available the screen shows a selection of language buttons. Tap on the desired language button to change the text on the screen to the selected language. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 23: Additional Options Submenu

    Tap the desired canister. • Strength selection bar: to adjust the amount of coffee ingredient. The default strength is the middle button. The selected strength will be highlighted. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 24 The button is disabled if no full payment is made or if another problem is found that prevents the dispense. Check the displayed message(s) in the message area. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 25: Jug Dispensing Submenu

    (on page 101). • The [Cup mode] button. Tap it to cancel the jug selection and return to the Main menu (see Main menu - Cup dispensing page 21). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 26: Number Selection Submenu

    • Tap the [Start] button to start the preparation and dispense of the beverage. • Tap the [Cancel] button to exit the number selection and return to the Main menu. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 27 • The Message area displays relevant messages of the coffee machine. Details of all messages and possible solutions to solve simple issues are listed in the section Messages page 101). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 28: Dispense Submenu

    (on page 26) — optional for quick dispense of the preferred beverage. • The [Stop] button. Tap it to abort the current dispense and return to the Main menu (see Main menu - Cup dispensing page 21). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 29: Ready Submenu

    (on page 26) — optional. • The [Cancel] button. Tap it or remove the cup/jug to return to the Main menu (see Main menu - Cup dispensing on page 21). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 30: Message Submenu

    When this message is displayed some or all beverage selection buttons are disabled. When the boilers are filled and the water level is correct the message is removed and the selection buttons are enabled. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 31 Details of all messages and possible solutions to solve simple issues are listed in section Messages (on page 101). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 32: Information Submenu

    The customized information image shows details about the beverage or coffee machine and is defined for every available language (for example: Food allergy warnings). Tap the [Cancel] button to return to the Main menu. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 33: Using The Coffee Machine

    Technical manual. Switch on the coffee machine Perform the steps described in the procedure Switch on the machine (see Switch on on page 45). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 34: Procedures

    ▪ To (quickly) fill a single cup using pre-set ingredients continue with the procedure Cup dispensing by number — optional (on page 36). ▪ To fill (part of) a jug continue with the procedure dispensing (on page 37). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 35: Cup Dispensing

    [Cancel] button and select the next beverage. 8. The prepared drink is ready. WARNING Hot liquid can leak from the outlet nozzle after the dispense is finished. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 36: Cup Dispensing By Number - Optional

    [Cancel] button and select the next beverage. 5. The prepared drink is ready. WARNING Hot liquid can leak from the outlet nozzle after the dispense is finished. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 37: Jug Dispensing

    2. For hot water place the jug on the right side below the hot water outlet. WARNING If jugs are not correctly placed, the machine can spill hot liquid down the front. This can cause serious scalding injuries. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 38 CAUTION - Hot liquid can leak from the outlet nozzle after the dispense is finished. 9. The filled jug is ready. 10. Place the cup stand back in the suspension points in the door. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 39: Payment

    2. Make the full payment. ▪ The entered credit amount is calculated and shown on screen. NOTE The [Start] button will remain disabled until full payment is made. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 40: Preventive Maintenance

    This guide is published by the European Vending and Coffee Association and has been prepared to help ensure that a hygienic product is delivered to the customer on every occasion. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 41: Preventive Maintenance Schedule

    (1) Cold water specific cleaning procedures must be performed by a certified dealer and are not explained in this end user manual. Interval column codes Daily Weekly Monthly Every 6 months Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 42: Daily Maintenance

    (on page 97). Clean the touchscreen (on page 98). 13. Check correct functioning by taking a test beverage. NOTE Each step is described in detail in the next sections. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 43: Weekly Maintenance

    Each step is described in detail in the next sections. NOTE Increase the brewer cleaning frequency, if the coffee machine dispenses a lot of coffee related beverages every day. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 44: Monthly Maintenance

    Clean the outside of the machine (on page 97). Clean the touchscreen (on page 98). 17. Check correct functioning by taking a test beverage. Each step is described in detail in the next sections. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 45: Preventive Maintenance Procedures

    5.6.3 Close the door Procedure Perform the following steps: 1. Insert the key in the lock of the door of the coffee machine. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 46: Open Or Close Top Lid

    The top lid stays open in the upright position. 2. To close, swing the opened top lid back down. Make sure it is lowered completely and locks when the door is closed. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 47: Switch Off / Putting Out Of Order

    ▪ switch off the power supply (pulling the plug from the wall socket is sufficient). This will also prevent unnecessary use of energy. See also section: Extended down time (on page 14). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 48: Scheduled Rinse

    4. Remove the cup or rinsing tub. 5. The machine returns to the Main menu (see Main menu - Cup dispensing on page 21) and is ready for use. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 49: Flush Mixers And Brewer

    4. Tap the [Rinse] button from the Service menu. ▪ Hot water from the boiler flows through the mixers and brewer. 5. Repeat the previous step until clean water comes out of the machine. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 50: Clean Waste Bucket

    4. Depending on your model: ▪ (B) Install the waste bucket and hang the metal waste disposer on the left side of the waste bucket. ▪ (G) Install the waste guide. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 51: Clean The Cup Stand

    1. Lift the cup stand from the suspension points and remove it from the door. 2. Rinse the cup stand with clean warm water. 3. Place the cup stand back in the suspension points in the door. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 52: Clean The Waste Bin In The Base Cabinet

    Procedure Perform the following steps: 1. Remove the waste bin(s) from the base cabinet. 2. Rinse the removed bin(s) with clean warm water. 3. Dry the bin(s) completely. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 53 4. Place the waste bin(s) in the base cabinet. 5. When used, make sure that the sensor for the waste water level is placed inside the left waste water bin. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 54: Clean The Drip Tray

    2. Pull the drip tray in the direction of the arrow and remove it from the machine. 3. Rinse all removed items with clean warm water. 4. Dry all items. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 55 (3) fit inside the notches in the door (1). 7. Push the jug stand down to secure it properly to the door and the support guides (2). 8. Depending on the model: place the metal inlay grid. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 56: Clean The Mixing System

    Procedure Perform the following steps: 1. Remove the outlet hoses from the mixers. 2. Remove the canister outlets and remember the correct position and location of each outlet. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 57 4. Pull the mixer houses in the direction of the arrow and remove them from the machine. 5. Pull the mixer propeller in the direction of the arrow and away from the shaft. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 58 7. Pull the exhaust filter drawer in the direction of the arrow and remove it from the machine. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 59 When available, use the clean and dry parts from the hygiene kit. The cleaning of the removed parts can be done after the machine has been put in operation again. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 60 12. Insert the mixer exhaust filter in the filter drawer. CAUTION Make sure the exhaust filter is completely dry before installing it in the filter drawer. 13. Install the filter drawer. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 61 14. Install the bayonet catches and turn clockwise (approx. 10º). 15. Install the mixer propellers. NOTE Make sure that the arrow on the mixer propeller points in the direction of the flat side of the shaft. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 62 16. Install the mixer houses. 17. Turn the bayonet catches clockwise to lock the mixer houses. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 63 18. Install the canister outlets on the canisters and make sure the locations and positions are correct. 19. Connect the outlet hoses to the mixers. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 64: Remove And Clean The Brewer

    Instructions for performing work on the brewer itself is found in the technical manual. CAUTION When the machine is switched on take utmost care when performing maintenance. Procedure Perform the following steps: Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 65 (on page 100) from the door. 5. Remove the brewer chamber by pulling it in the direction of the arrow. 6. Remove the remaining old filter paper from the brewer. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 66 8. Take the brewer out of the machine. First tilt the lower part of the brewer towards you to release the main shaft from the motor interlocking. ▪ Tilting the lower part about 10 cm is enough. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 67 You can turn the main shaft of the brewer with the blue brewer key (delivered with the machine). 12. Place the studs at the back of the brewer in both suspension holes. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 68 15. Guide the filter paper through the brewer, lift the transport wheels with the cantilever if needed. ▪ for details, see section Change filter paper (see Place new filter paper on page 77). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 69 18. In the Service Menu, tap the button [Replace filter paper] to move the brewer through a cycle. ▪ Check if the filter paper is being transported properly and runs smoothly. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 70: Clean Brewer With Cleaning Tablet

    ▪ Follow the instructions shown on-screen and described in the next steps. 5. In the Service menu, tap [Press here to start] to close the brewer chamber. 6. Wait until the next menu is displayed. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 71 (on page 100) from the door. 11. Guide the filter paper through the brewer. Check section Place new filter paper (on page 77) starting at step 7 for details. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 72: Unblock The Grinder

    ▪ S) the original Schaerer grinder, that contains a gear-like top. If the machine contains a D-grinder continue the cleaning procedure with step 5. Cleaning the Schaerer grinder is described in the next steps. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 73 12. If needed, rotate the squared top a little to allow the ribbed shaft to fit the grinder motor and is fully lowered inside the grinder base. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 74 5. To clean the D-grinder, lift and remove the grinder from the base. 6. Pull out the clips of the grinder outlet (1), slide the outlet from the grinder house (2) and remove it from the grinder. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 75 8. Clean both grinder discs and the inside of the grinder house. 9. Place the grinder house top assembly, and turn it in the direction of the arrow to lock. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 76 Dispense two cups of coffee to fill up the grinder with fresh coffee and throw the contents of the cups away. 15. Check correct functioning by taking a test coffee. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 77: Place New Filter Paper

    ▪ Wait until the brewer chamber has moved to the open position. Remove the service key (on page 100) from the door. 5. Remove the old filter paper from the brewer. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 78 ▪ Lift the transport wheels with the cantilever if needed. 6. Place the new roll of filter paper. NOTE Make sure the filter paper roll unrolls counter clock wise. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 79 Insert the service key (on page 99) in the door. 10. In the Service menu tap the [Replace filter paper] button. ▪ The brewer moves a cycle and stops. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 80 Remove the service key (on page 100) from the door. 13. Check the functioning of the machine by taking a test drink (coffee). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 81: Clean The Canisters

    7. Dry the canisters thoroughly on the inside and outside. WARNING Do not fill the canisters until they are completely dry. The product may form lumps which makes the system unusable. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 82: Clean The Cold Water Outlet Nozzle - Optional

    [Close door and press here to quit service] button to return the main menu. 8. Select a full jug of cold water and dispense at least 1 liter of cold water and ensure any cleaning residue is flushed out. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 83: Deep Clean The Cold Water Outlet Nozzle - Optional

    6. Soak a clean disposable cloth in disinfectant solution, ensure that the whole area is wiped. 7. Leave for 10 minutes. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 84 [Close door and press here to quit service] button to return the main menu. 13. Select a full jug of cold water and dispense at least 1 liter of cold water and ensure any cleaning residue is flushed out. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 85: Fill Up The Ingredient Canisters

    NOTE Filling the canisters must be done outside the machine. 3. Remember (or note down) the position of the outlets and turn the outlets of the canisters upwards. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 86 7. Fill the canister with the ingredient indicated on the canister. Do not fill the canisters more than necessary for one or two days. This will keep the products fresh. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 87 Check the position of the outlet of the canister. It must be positioned towards the brewer or correct mixing bowl. 10. Close the top lid (see Open or close top lid on page 46) of the machine. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 88: Fill Up The Bean Canister

    46) of the coffee machine. NOTE Filling the canisters must be done outside the machine. 3. Locate the canister locking slider in between the grinder and the bean canister. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 89 Fill the canister with beans sufficient for one or two days. This will keep the products fresh. 9. Place the back side of the lid on the canister and then lower the front side. Lock the lid (optional). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 90 11. Push the canister locking slider back in the direction of the arrow to open the bean canister and secure it to the grinder base. 12. Repeat the procedure if more bean canisters must be filled Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 91: Fill Up The Bean Canister In The Door - Optional

    Perform the following steps: NOTE Filling the canisters must be done outside the machine. 1. Locate the locking lever that secures the bean canister frame to the door of the machine. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 92 2. Press the locking lever to unlock the canister door. 3. Turn the bean canister door away from the door of the coffee machine. 4. Locate the canister locking slider in between the grinder and the bean canister. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 93 When the canister locking slider is not fully pulled out, coffee beans will fall out of the canister. 7. Place the bean canister on a stable and flat surface for refilling. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 94 This will keep the products fresh. 10. Close the lid of the canister. 11. Place the bean canister back into the coffee machine on the four position ridges of the grinder base. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 95 12. Push the canister locking slider back to lock the bean canister on the grinder base. 13. Turn the bean canister back into the door of the coffee machine and make sure the locking lever locks inside the door. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 96: Enter Canister Ingredient Levels - Optional

    50%. 4. Repeat the steps for each canister that is filled up (or where the shown value is not correct) or tap [Exit] to leave the Service menu. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 97: Clean The Outside Of The Machine

    Perform the following steps: 1. Clean the outside of the machine with a soft damp cloth. NOTE Do not use aggressive cleaning products or abrasives to clean (parts of) the machine. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 98: Clean The Touchscreen

    - Prevent dripping, do not use too much cleaning liquid on the cloth. 3. After some time, the touchscreen is switched on again. The machine returns to the Main menu and is ready for use. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 99: The Service Key

    When the service key is inserted, the machine is powered up with open door. Parts in the machine can move and hot water can flow out. Only insert the service key when requested. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 100: Remove The Service Key

    Use the following parts to perform the procedure: • Green service key. Procedure Perform the following steps: 1. Turn the Service key a quarter turn (90°). 2. Remove the Service key from the door. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 101: Troubleshooting

    (on page 54) in front of machine. 2. Make sure the water level sensors in the drip bucket / drip tray are dry. See section Daily maintenance (on page 42). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 102: Message: Communication Error

    ▪ If problem persists: Consult the service engineer (see Service and support on page 3). Do not forget to mention the results. 6.1.8 Message: Filling boiler Message Filling boiler Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 103: Message Grinder Blocked

    Perform the following steps to solve the problem: 1. Place the waste bucket. 6.1.13 Message: Insert coins Message Insert coins Solution Perform a full payment with coins, tokens or card. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 104: Message: Machine Blocked

    ▪ If this does not help restart the coffee machine (Switch the coffee machine OFF, wait 5 seconds and then switch ON again). ▪ If problem persists: Consult the service engineer (see Service and support on page 3). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 105: Message: Open Boiler Leaking, Inlet Closed

    6.1.21 Message: Replace water filter Message Replace water filter Solution Consult the service engineer (see Service and support on page 6.1.22 Message: Rinse brewer with tablet Message Rinse brewer with tablet Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 106: Message: Startup Problem

    6.1.26 Message: Water level too low Message Water level too low Solution Consult the service engineer (see Service and support on page 6.1.27 Message: Wait, Heating boiler Message Wait, Heating boiler Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 107: Message: Waste Bucket Full / Empty Waste Bucket

    Service and support on page 6.1.30 Message: Ready, take your cup Message Ready, take your cup Cause The dispense of the beverage is finished. Solution Remove the cup or jug. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 108: Technical Specifications

    6. Date of production 3. Model code 7. Water connection specifications 4. Model name / configuration 8. Conformity NOTE Data shown in the picture is for illustration purposes only. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 109: Disassembly And Recycling

    7.3 Disassembly and recycling The coffee machine contains recyclable materials. Dispose of the coffee machine in conformity with local laws and regulations. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 110: Technical Specifications

    + 10 °C ~ + 50 °C When in use + 5 °C ~ + 40 °C Machine sound pressure Standby 0 dB(A) Grinder / Coffee < 63.1 dB(A) Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

  • Page 111: Cup And Jug Sizes

    85 mm Jugs (B) Maximum jug height 180 mm Maximum jug diameter 135 mm (*) The height of the cup stand is fixed and depends on specifications during ordering. Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 112 Service and support For questions, service and ingredients for this coffee machine: Consult the service engineer (see Service and support on page 3). Document generated on Tuesday, July 21, 2020 Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 113 Appendix 8.1 Appendix list Information related to this document and the coffee machine are: • Declaration of conformity (see on page 114). Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 114 Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...
  • Page 115 Virtu FND Small Cabinet 20 Filterfresh® User Manual 5DUFNK20M EN V2.0...

This manual is also suitable for:

Virtu series

Table of Contents

Save PDF