ASCOM i63 User Manual
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ASCOM i63 User Manual

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USER MANUAL
Ascom i63 VoWiFi Handset

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  • Page 1 USER MANUAL Ascom i63 VoWiFi Handset...
  • Page 2 USER MANUAL Ascom i63 VoWiFi Handset Abbreviations and Glossary Glossary Federal Communications Commission The FCC is an independent agency of the United States government created by statute to regulate interstate communications by radio, television, wire, satellite, and cable. GDPR General Data Protection Regulation Graphical User Interface The interface between a user and a computer application.
  • Page 3 USER MANUAL Ascom i63 VoWiFi Handset SNMP Simple Network Management Protocol Unite Device Manager The Unite Device Manager (Unite DM) is a server-based application built into the Unite Module. It is used for managing devices, such as editing parameters and upgrading devices remotely in medium and large VoWiFi systems.

  • Page 4: Table Of Contents

    USER MANUAL Ascom i63 VoWiFi Handset Contents 1 Introduction............................ 1 Target Group ........................1 Prerequisites ........................1 GDPR Considerations ......................1 2 Handset Description ........................2 Handset Overview.......................2 User Interface ........................4 Display Icons and Text......................5 Alphanumeric Keys ......................7 2.4.1 In Idle Mode and in Number Input Mode ..............8 2.4.2...
  • Page 5 USER MANUAL Ascom i63 VoWiFi Handset Emergency Calls .......................20 5 Messaging........................... 21 Incoming Messages......................21 5.1.1 Message with Request for Answer................. 21 5.1.2 Message Indication Repetition ................22 5.1.3 Message Priority ....................22 5.1.4 Call Priority......................22 Received Messages ......................23 Sent Messages .........................23 Unsent Messages......................23...
  • Page 6 USER MANUAL Ascom i63 VoWiFi Handset 8.5.3 Delete Services ....................39 Settings..........................39 8.6.1 Sound and Alert Settings ..................40 8.6.2 Automatic Keypad Lock Settings ................41 8.6.3 Phone Lock Settings .....................41 8.6.4 Display Settings ....................42 8.6.5 Time and Date Settings ..................43 8.6.6 Answering......................43 8.6.7...

  • Page 7: Introduction

    For more information, contact your system administrator or the service provider. This document provides guidelines on how to use and maintain the following models of Ascom i63 VoWiFi Handset: • Talker •...

  • Page 8: Handset Description

    Ascom i63 VoWiFi Handset Handset Description This chapter gives an overview of the key features of the Ascom i63 VoWiFi Handset, including the physical design description, the use of icons and texts, as well as basic instructions for using alphanumeric keys.
  • Page 9 USER MANUAL Handset Description Ascom i63 VoWiFi Handset Volume button (down) Used for decreasing the speaker volume. Mute button/PTT If used as the mute button, you can turn on/off audible signals in Idle button mode, silence ring signal at incoming calls, and turn on/off the microphone during calls.

  • Page 10: User Interface

    USER MANUAL Handset Description Ascom i63 VoWiFi Handset User Interface The interface of the handset is divided into two separate screens: • Idle mode is the main screen of the handset, where you can find information about the current date, active connections as well as the name of the system to which the handset is connected to and the Owner ID.

  • Page 11: Display Icons And Text

    USER MANUAL Handset Description Ascom i63 VoWiFi Handset Display Icons and Text Functions and settings available to the user are shown as icons and text on the display. This section describes the status and system icons and their functions. Figure 2. Example of the screen in Idle mode...
  • Page 12 USER MANUAL Handset Description Ascom i63 VoWiFi Handset Table 2 Status and system icons description (continued) Empty battery warning The icon is flashing in the Status bar and indicating that battery has 7% or less remaining capacity. Incoming call Indicates incoming calls and answered calls. The icon appears in the Call list and in a call window when the call is received.

  • Page 13: Alphanumeric Keys

    USER MANUAL Handset Description Ascom i63 VoWiFi Handset Table 2 Status and system icons description (continued) Sound off Indicates that all the signals have been muted. The icon appears in the Status bar when the Sound off key or Mute button is pressed and hold.

  • Page 14: In Idle Mode And In Number Input Mode

    USER MANUAL Handset Description Ascom i63 VoWiFi Handset Figure 3. Available Characters a b c à â æ ç 2 . , ? ! - " ' 1 d e f é è ê ë 3 j k l 5 g h i î...

  • Page 15: Basic Operation

    Ascom i63 VoWiFi Handset Basic Operation The following chapter describes how to use the basic functions of the Ascom i63 VoWiFi Handset. It is recommended to read this section when using the handset for the first time. This chapter includes the following sections: •...

  • Page 16: Use The Auto Phone Lock

    USER MANUAL Basic Operation Ascom i63 VoWiFi Handset Press Lock within two seconds. The Key lock icon appears in the status bar to show that the keypad has been locked. Unlock Keypad In Idle mode, press the Lock key The dialog window Unlock? is displayed. Confirm by pressing Yes.
  • Page 17 USER MANUAL Basic Operation Ascom i63 VoWiFi Handset The dialog window Log off? is displayed. Press Yes to confirm. At logout the owner ID is automatically removed from the Idle mode screen, but may remain in the screen saver until the screen saver is turned off.

  • Page 18: Calling

    USER MANUAL Calling Ascom i63 VoWiFi Handset Calling This chapter describes how to use the call function on your Ascom i63 VoWiFi Handset and includes the following sections: • 4.1 Call list, page 12 • 4.2 Incoming Calls, page 13 •...

  • Page 19: Incoming Calls

    This feature can be configured directly on the handset (refer to the Rotate Display Text, page 43) or using the WinPDM/Unite DM. For the details, please refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300 EN.. 4.2.1 Answer the Call There are several ways to answer an incoming call on the handset: •...

  • Page 20: Outgoing Calls

    Call list Functions, page Outgoing Calls Calls can made in different ways, for example by manually dialing the phone number, using the Call list or the phonebook and etc. The following section describes frequently used options for the Ascom i63 VoWiFi Handset. 4.4.1 Call Using the Numeric Keys In Idle mode, enter the number using the numeric keys.

  • Page 21: Call Using The Local Phonebook

    This option can be used only if the headset has been configured to allow this. For the details, please refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN. During the Call This section describes what you can do on the handset while having a call.

  • Page 22: Adjust The Volume

    The handset can be configured to set a specific volume for different audio modes (Headset, Speaker, Loudspeaker) and as well as automatically store volume changes in the handset for future calls. For the details, refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN.

  • Page 23: Open The Messaging Menu

    It is possible to change the default call waiting behavior so that the next incoming call is, for example, rejected and a short two-beep tone is replaced with a louder melody. For the details on configuration, refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN. TD 93289EN / 09 April 2020 / Ver. C...

  • Page 24: Conference Call

    USER MANUAL Calling Ascom i63 VoWiFi Handset During an ongoing conversation, when a second call is received, do one of the following: • Press Accept to answer the second call. The first call is automatically put on hold. To switch between the calls, select a call using the navigation keys and press Retr.. For the details, please refer to the 4.5.3 Switch between Two Ongoing Calls, page...

  • Page 25: Accept A Ptt Invitation

    Every PTT group must be defined in the WinPDM/Unite DM to be able to use this function. For the details, refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN. If it is required to have key lock during an ongoing call, for example to avoid that any key is accidentally pressed, set the Automatic key lock to On.

  • Page 26: Decline A Ptt Invitation

    These numbers can always be called even when the phone- or key locks are active. For more information, please refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN. TD 93289EN / 09 April 2020 / Ver. C...

  • Page 27: Messaging

    It is possible to configure how incoming messages are indicated and displayed on handset. For the whole list of features and instructions on how to configure them using the WinPDM/Unite DM, please refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN. 5.1.1 Message with Request for Answer Along with ordinary messages, you can receive messages that require the response from you.

  • Page 28: Message Indication Repetition

    The handset can be configured to repeat the audio signal (alert) notifying the user about the received message. Message indication is repeated every seven seconds until the user reads the message or turns the sound off. For the appropriate message settings, please refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN Certain system-defined properties can be assigned to a message to give it a high priority, for example, an alarm priority message.

  • Page 29: Received Messages

    Received messages normally include the number/name of the sender, time and date, but can still be configured to display another information, for example the message text. For the details, please refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN. Read the Received Message In the Messaging menu, select Inbox.

  • Page 30: Write And Send The Message

    USER MANUAL Messaging Ascom i63 VoWiFi Handset 5.5.1 Write and Send the Message You can write a message from scratch or use a message template (refer to 5.6 Predefined Messages, page 25) that can be edited or sent as it is. The maximum message length is normally 160 characters but may be less depending on the character set used.

  • Page 31: Predefined Messages

    Before a message is sent, the user may edit, add, or remove the text from the message. Up to five predefined messages can be configured to be stored on the handset. For the details on how to create and store predefined messages, please refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN.

  • Page 32: Decline The Call With A Predefined Message

    USER MANUAL Messaging Ascom i63 VoWiFi Handset 5.6.2 Decline the Call with a Predefined Message When the call is received, press the End call key or the Decline soft key to decline the call. In response to the Reply with a message template? dialog window, press Yes. A list of predefined messages is displayed in the Templates menu.

  • Page 33: Add Contact From A Message

    USER MANUAL Messaging Ascom i63 VoWiFi Handset Select the message from the list and press View to display the message in full. If required, use navigation keys to scroll up and down a long text message while discussing it with the called party.

  • Page 34: Colored Messaging

    USER MANUAL Messaging Ascom i63 VoWiFi Handset If a handset receives an IM update when the original message has already been deleted, the handset automatically sends a negative acknowledge to the system, if requested. Send data function can be used to initiate the application to send the interactive message, refer to the 5.11...
  • Page 35 USER MANUAL Messaging Ascom i63 VoWiFi Handset Data entered by the user can be sent from the handset by pressing a pre-programmed hot key or soft key, or through the Services menu. Such data can be used for opening a door, starting/stopping a machine, and etc.

  • Page 36: Alarm Operation

    For the details, please refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN. Depending on configuration, either press the Alarm button twice (default) or use the long press to send out the alarm.

  • Page 37: Man-Down And No-Movement Alarm 4

    Silent alarm is configured by the system administrator. For the details, please refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN. If both ALS and Silent alarm parameters are set for the handset, no ALS will be triggered.

  • Page 38: Cancel Man-Down And No-Movement Alarm

    • Monitor mode — the loudspeaker is muted and the microphone is on. • Normal mode — the call is established in an ordinary call. For more information, refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN. Except for the bluetooth headset button.

  • Page 39: Emergency Call Alarm

    Emergency call alarm as well as the alarm text are configured by the system administrator. For the details, please refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN. Alarm with Additional Information Information about the approximate location of the handset is automatically sent along with an alarm.

  • Page 40: Location Services

    APs measure the client signal strength for received data packets and forward those measurements to the Cisco MSE. Your system administrator must configure the handset for Cisco MSE. For more information, refer to the the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN. AiRISTA Flow RTLS The handset collects information about the APs and their measured radio field strength and forwards this information to the AiRISTA Flow Positioning Engine, which calculates the location of the handset.

  • Page 41: Menu Operation

    USER MANUAL Menu Operation Ascom i63 VoWiFi Handset Menu Operation The Main menu gives you an access to the following functions described in the current chapter: • 8.1 Messaging, page 35 • 8.2 Connections, page 35 • 8.3 Calls, page 37 •...

  • Page 42: Wired Headset

    Along with the options that can be selected directly from the handset menu, there are additional functions, for example Clear Lists in Charger or In charger Message absent that are configured using the WinPDM/Unite DM. For the details, refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN.

  • Page 43: Calls

    USER MANUAL Menu Operation Ascom i63 VoWiFi Handset Switch the Handset Off The handset can be switched off automatically when it is placed in the charger. When it is removed from the charger, it switches on again. When the handset is switched off in the charger, the Owner ID of the handset is shown.

  • Page 44: Shortcuts

    USER MANUAL Menu Operation Ascom i63 VoWiFi Handset Shortcuts To open the Shortcuts menu , do the following: In Idle mode, press Menu or the middle navigation key. Select Shortcuts and press Select or the middle navigation key to enter.

  • Page 45: Services

    USER MANUAL Menu Operation Ascom i63 VoWiFi Handset Select Multifunction button. Select Long press or Multi press. Proceed with the steps 3–4 described in the Define Soft Keys, page Services The Services menu allows the user to create a submenu that includes up to ten frequently used functions, such as Phone call, Send data, Send message, and PTT.

  • Page 46: Sound And Alert Settings

    By default, the message volume follows the ring volume setting. However, a different message volume can be set if required. For more information, refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN.

  • Page 47: Automatic Keypad Lock Settings

    Other examples of exceptions that override the key lock is personal alarm, shortcut call, mute ALS, and cancel Man-down and No movement alarms. For the details, refer to the For more information, refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN.

  • Page 48: Display Settings

    USER MANUAL Menu Operation Ascom i63 VoWiFi Handset Enable the Phone Lock In the Settings menu, select Locks → Phone lock → Auto phone lock. Choose between: − On to automatically lock the handset if it is not used before the specified lock time expires.

  • Page 49: Time And Date Settings

    This feature can be also configured using theWinPDM/Unite DM. For the details, please refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300 EN. In the Settings menu, select Display → Rotate display text.

  • Page 50: Change Text Size For Messages

    USER MANUAL Menu Operation Ascom i63 VoWiFi Handset Answering Behavior In the Settings menu, select Answering → Answering behavior. Select one or several of the following options: − Automatically if you want the call to be answered automatically. − Loudspeaking if you want the call to be answered in loudspeaking mode.

  • Page 51: Administrator Menu

    Enter alarm data. Press Save. 8.6.11 Administrator Menu The handset has a hidden menu for system administrators. refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN. Profiles There are two types of profiles that can be configured for the handset: •...

  • Page 52: System Profiles

    The system profile name is displayed when the handset is in Idle mode. For more information, refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN. The system profile can be used in combination with the user profile, refer to the 8.7 Profiles, page...

  • Page 53: Contacts

    USER MANUAL Menu Operation Ascom i63 VoWiFi Handset Figure 8. System Profile Overrides Settings Changed by the User System Profile Status Indications The system administrator can configure the handset to play a sound if the system profile is activated or deactivated.

  • Page 54: Call Contact

    USER MANUAL Menu Operation Ascom i63 VoWiFi Handset 8.8.1 Call Contact In the Contacts menu, select Call contact. Select a contact from the list or enter a name/ number in the search field. Press the Call key or the Call soft key to make a call.

  • Page 55: Central Phonebook

    USER MANUAL Menu Operation Ascom i63 VoWiFi Handset 8.8.6 Central Phonebook In the Central phonebook contacts can be searched by name or number. When the search result is returned, the contact information can be viewed. A number can be assigned to the new contact and a message can be sent by pressing the More soft key.

  • Page 56: System Handling

    Portable Device Manager for Windows (WinPDM), TD 92325EN. • The Unite Device Manager, refer to the User Manual, Device Manager, TD 92855EN. . For additional information on software and parameters upgrade, refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN.

  • Page 57: Operation Notice

    10.2 Restricted Mode To the details on how to configure the Restricted Mode, refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN. As a battery saving action, the handset can be configured to enter a Restricted Mode when the battery voltage gets lower than a predefined threshold value (set in mV).

  • Page 58: Maintenance

    The warning signal when the battery is low can be set to one of the three different modes: Sound repeatedly, Sound once, or Sound off. For the details, refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN.

  • Page 59: Replace The Battery

    USER MANUAL Ascom i63 VoWiFi Handset Maintenance Place the battery in the charging slot. Slide the battery lock to the left. If the battery has been correctly inserted, the LED indicator on the battery charger turns red to show that the battery is charging.

  • Page 60: Troubleshooting

    USER MANUAL Troubleshooting Ascom i63 VoWiFi Handset Troubleshooting This chapter contains information on how to solve common operational problems and is mainly targeted towards the handset end users. If this checklist does not solve the existing problem, it is recommended to contact the system administrator for support.
  • Page 61 USER MANUAL Troubleshooting Ascom i63 VoWiFi Handset Table 3 Operational problems (continued) There is no ring signal. The handset is muted. The Silent off icon in the status bar shows that the handset is muted. In idle mode, press and hold the...
  • Page 62 If you continue experiencing technical problems, contact your system administrator as soon as possible. For system administrators, it is recommended to refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN to get the details as well as guidance on further actions to resolve the existing problems.

  • Page 63: Related Documents

    Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN System Planning, Ascom VoWiFi System, TD 93358EN Quick Reference Guide, Ascom i63 VoWiFi Handset, TD 93326EN Installation and Operation Manual, Portable Device Manager for Windows (WinPDM), TD 92325EN User Manual, Device Manager, TD 92855EN...

  • Page 64: Document History

    USER MANUAL Document History Ascom i63 VoWiFi Handset Document History Version Date Description Ver. A October 2019 First release. Ver. B 18 December 2019 General editorial changes. Parameter descriptions clarified. Ver. C 08 April 2020 General: General editorial changes and overall restructure of the document.

  • Page 65: Appendix A Safety And Regulatory Instructions

    For SAR values, see the Data Sheet, Ascom i63 VoWiFi Handset, TD 93277EN. This device must not be co-located or operating in conjunction with any other antenna or transmitter. Use of non-Ascom approved accessories may violate the FCC and ISED guidelines for RF exposure and should be avoided.

  • Page 66: Environmental Requirements

    USER MANUAL Safety and Regulatory Instructions Ascom i63 VoWiFi Handset this device must accept any interference received, including interference that may cause undesired operation. Le présent appareil est conforme aux règles FCC partie 15 et aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
  • Page 67 USER MANUAL Safety and Regulatory Instructions Ascom i63 VoWiFi Handset • 60% Chlorhexidine 0.5 mg/ml TD 93289EN / 09 April 2020 / Ver. C...

  • Page 68: Appendix B Functions And Accessories

    USER MANUAL Functions and Accessories Ascom i63 VoWiFi Handset Appendix B Functions and Accessories Table 4 Functions Upgradable to Messenger – – Upgradable to Protector light – Multiple language support (20 languages) Local phonebook (250 contacts) Central phonebook Company phonebook Personal alarm –...
  • Page 69 USER MANUAL Ascom i63 VoWiFi Handset Functions and Accessories Table 4 Functions (continued) Programmable in charger behavior Multifunction button Programmable keys Manual and automatic keypad lock Phone lock Custom sounds – Services – IR location – – LF location –...
  • Page 70 USER MANUAL Functions and Accessories Ascom i63 VoWiFi Handset Table 5 Accessories (continued) Headset with microphone on boom Headset adapter 3.5 mm to QD TD 93289EN / 09 April 2020 / Ver. C...

  • Page 71: Appendix C Menu Tree

    The menu tree can be customized by hiding some of the functions or making them read-only. The functions that should be hidden are defined in the WinPDM/Unite DM. For more information, refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN. TD 93289EN / 09 April 2020 / Ver. C...
  • Page 72 USER MANUAL Menu Tree Ascom i63 VoWiFi Handset Messaging Applicable to Protector and Messenger only. Enter text Inbox Reply Message List View More Delete Forward Close Call sender More Delete Call no. in text Back Delete all Save number Send...
  • Page 73 USER MANUAL Ascom i63 VoWiFi Handset Menu Tree Connections Bluetooth Enable / Disable Headset Con rm PIN code Choose a headset Add new Pair Back Headset Mic on boom Mic on cable User model Network Select Network A (example) No action...
  • Page 74 USER MANUAL Menu Tree Ascom i63 VoWiFi Handset Calls Call Call list 7891 01:30 Time of call More 7827 03:35 Back 7682 05:26 Edit number 7845 14-Mar-19 Save number Send message Delete Delete all Call Missed calls 7682 05:24 Time of call...
  • Page 75 USER MANUAL Ascom i63 VoWiFi Handset Menu Tree Shortcuts Left Soft Keys Name Not used Middle Function Phone call Enter number Right Value Phone call Control question Call list Hot Keys 0, 2–9 Contact list Central Phonebook Navigation Keys Function...
  • Page 76 USER MANUAL Menu Tree Ascom i63 VoWiFi Handset Services Enter name Phone call Add new Enter pre x Send data Send message PTT Groups (example) Edit alarm data Alarm data (example) Save Clear Back Service 1 (example) (Sending message) Select...
  • Page 77 USER MANUAL Ascom i63 VoWiFi Handset Menu Tree Settings Sound & Alerts Silent Volume Volume: 1-8 Ring signals Internal call Di erent signals Play External call Back Callback Play Message alert Di erent alerts Back Vibrating alert On if silent...
  • Page 78 USER MANUAL Menu Tree Ascom i63 VoWiFi Handset Settings (Continued) ¦ (Continued) Call key Answering Answering key Any key Automatically Answering behavior Loudspeaking Change Quick Answer Back Messages Normal Text size Large * Language eština (Czech) Dansk (Danish) Deutsch (German) ¦...
  • Page 79 USER MANUAL Ascom i63 VoWiFi Handset Menu Tree Profiles Normal [Edit] Name Volume Ring signals Internal call Di erent signals External call Play Back Callback Play Message alert Di erent alerts Back Vibrating alert On if silent Key sound Click...
  • Page 80 USER MANUAL Menu Tree Ascom i63 VoWiFi Handset Contacts Search Call contact Call View Back Add contact Name From Call list Work number Mobile number Other number Ring signal Edit contact Search Name Work number Mobile number Other number Ring signal...
  • Page 81 Additional In Call Functions Besides the default In Call functions, up to 10 extra system specific codes or general purposes can be defined. Refer to the Configuration Manual, Ascom i63 VoWiFi Handset, TD 93300EN. TD 93289EN / 09 April 2020 / Ver. C...
  • Page 82 Ascom (Sweden) AB Grimbodalen 2 SE–417 49 Göteborg Sweden Phone +46 31 55 93 00 www.ascom.com...

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