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Table of Contents
Related Manuals for Kirkland Signature KS 10.0
Summary of Contents for Kirkland Signature KS 10.0
- Page 1 RECHARGEABLE Hearing INSTRUMENTS USER GUIDE Tcoil...
- Page 2 Your hearing aid details For more information, please visit the Kirkland Signature 10.0 ™ (KS 10.0) User Portal at www.KS10userportal.com. If no box is checked and you do not know the model of your This user guide is valid for:...
- Page 3 Charging accessories Please read the user guide carefully to make sure that you Kirkland Signature Charger Case* understand and get the most out of your hearing aids. For more Easy Line Power Pack information about features and benefits, simply contact your hearing care professional.
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Page 4: Table Of Contents
Contents 12. Initial pairing Your hearing aid and charger 13. Phone calls 1. Quick guide 14. Flight mode 2. Parts of the hearing aid & charger 15. Rebooting your hearing aid Using the charger Further information 3. Preparing the charger 16. -
Page 5: Quick Guide
1. Quick guide Left & right hearing aid markings Charging your hearing aids Before using your hearing aid for the first time, it is recommended to charge it for 3 hours. After placing your hearing aid in the Blue marking for left hearing aid. charger, the indicator light will show the Red marking for right hearing aid. - Page 6 Multifunction button with indicator light The button has several functions. It functions as an on/off switch, a Enter flight mode: When device is off, press the lower part of the volume control and/or a program change depending on the hearing button for 7 seconds until the solid orange light appears.
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Page 7: Parts Of The Hearing Aid & Charger
2. Parts of the hearing aid & charger The following pictures show the hearing aid model and charger Possible earpieces accessories described in this user guide. Multifunction button with built-in indicator light Dome SlimTip cShell Tube Charging contacts Anchor (optional) Speaker (without earpiece attached) - Page 8 Kirkland Signature Charger Case Kirkland Signature Charger Case with optional Easy Line Power Pack Kirkland Signature Charger Case Indicator light for power micro-USB connection to external power supply Space for earpieces Easy Line Power Pack Hearing aid charging inserts with left/right indicators...
- Page 9 External power supply micro-USB connection to external power supply Battery check button USB cable (< 3 m) Power supply Indicator light for battery status and external power Easy Line Power Pack lock and release...
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Page 10: Preparing The Charger
3. Preparing the charger Power supply specification Power supply output voltage 5 VDC +/-10%, current 1 A Charger input voltage 5 VDC +/-10%, current 1 A Connecting the power supply USB cable specifications 5 V min. 1 A, USB-A to USB-C, maximum length 3 m a) Plug the larger end of the charging cable into the power... -
Page 11: Charging The Hearing Aids
4. Charging the hearing aids 4.1 Using the Kirkland Signature Charger Case Low power: You will hear two beeps when the battery is low. Please refer to chapter 3 for how to set up the charger. You will have approximately 60 minutes before you have to charge the hearing aids (this can vary, depending on the hearing aid settings). - Page 12 The indicator light will show the charging Charging times state of the battery until the hearing aid Indicator light Charging state Approx. charging times is fully charged. When fully charged the indicator light will remain on, i.e. solid 0 – 10% green light.
- Page 13 The hearing aid switches on automatically when removed from the charger. The indicator light starts blinking. The solid green light Remove the hearing aids from the indicates the hearing aid is ready. charging inserts by 1. pulling the hearing aids gently If you unplug the charger while the hearing aid is charging inside, toward yourself and please make sure to turn off the hearing aid to prevent discharge.
- Page 14 The Easy Line Power Pack contains a built-in and non- Attach the Easy Line Power Pack to the removable rechargeable lithium-polymer battery. bottom of the Kirkland Signature Charger Case and lock it. micro-USB connection to external power source Indicator light battery...
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Page 15: Left & Right Hearing Aid Markings
5. Left & right hearing aid markings To check the remaining battery capacity of the Easy Line Power Pack, There is a red or blue marking on the back of the hearing aid and on press the battery check push button. The indicator lights will show the speaker. -
Page 16: Putting On The Hearing Aid
6. Putting on the hearing aid 7. Removing the hearing aid Pull on the bend of the tube and remove the hearing aid from behind your ear. Place the hearing aid Insert the earpiece If there is an anchor behind your ear. into your ear canal. -
Page 17: Multifunction Button
8. Multifunction button 9. On/Off The multifunction button has several functions. Switch on hearing aid The hearing aid is configured to switch on It functions as an on/off switch, a volume control automatically when removed from the and/or a program change depending on the hearing charger. -
Page 18: Touch Control
10. Touch control Switch off hearing aid Press and hold the lower part of button for 3 seconds until the solid red light indicates the hearing is off. If paired with a Bluetooth enabled device, multiple functions can be accessed using touch control e.g. -
Page 19: Connectivity Overview
11. Connectivity overview 12. Initial pairing The illustration below shows the connectivity options available for your hearing aid. 12.1 Initial pairing to a Bluetooth enabled device It is only necessary to perform the pairing procedure once with each device featuring Bluetooth wireless technology. After the initial pairing, your hearing aids will connect automatically to the device. - Page 20 On your device (e.g., a phone), ensure that Bluetooth wireless Your device shows a list of Bluetooth enabled devices. Select the technology is enabled and search for Bluetooth enabled devices hearing aid from the list to simultaneously pair both hearing aids. in the connectivity setting menu.
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Page 21: Phone Calls
13. Phone calls 12.2 Connecting to the device After your hearing aids have been paired to your device, they will Your hearing aids connect directly with Bluetooth enabled phones. ® automatically connect again when switched on. When paired and connected to your phone, you will hear the caller’s voice directly in your hearing aids. - Page 22 13.1 Making a call 13.2 Accepting a call Enter the phone number and press the dial button. You will hear the When receiving a call, a short press dial tone through your hearing aids. Your hearing aids pick up your calling notification will be <...
- Page 23 13.3 Ending a call 13.4 Rejecting a call A call can be ended by An incoming call can be long press long press tapping the top of your ear rejected by a long press on > 2 sec > 2 sec twice, a long press on the the upper or lower part of upper or lower part of the...
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Page 24: Flight Mode
14. Flight mode 14.1 Enter flight mode To disable the wireless function and enter flight mode in each Your hearing aids operate between 2.4 GHz–2.48 GHz frequency hearing aid: range. When flying some operators require all devices to be switched If the hearing aid is turned off, proceed into flight mode. -
Page 25: Rebooting Your Hearing Aid
15. Rebooting your hearing aid Keep pressing the button for 7 seconds, until the indicator light is solid orange, then release the button. The solid orange light indicates the hearing aid is in flight mode. Use this technique if your hearing aid is in an error state. This will not In flight mode, your hearing aid cannot connect directly to your phone. -
Page 26: Operating, Transport And Storage Conditions
16. Operating, transport and storage conditions Place the hearing aid in the power-connected Kirkland Signature The product is designed such that it functions without problems or Charger Case and wait until the indicator light blinks green. This can restrictions if used as intended, unless otherwise noted in these take up to 30 seconds. - Page 27 Please ensure to charge the hearing aids and the Easy Line Power Charging Transport Storage Pack regularly during long-term storage. Temperature Maximum +5° to +40°C +5° to +40°C -20° to +60°C -20° to +60°C range (41° to 104°F) (41° to 104°F) (-4°...
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Page 28: Care And Maintenance
17. Care and maintenance Please use the following specifications as a guideline. Further Your hearing aids are resistant to water, sweat and dust under the information regarding product safety, see chapter 23.2. following conditions: • After exposure to water, sweat or dust, the hearing aid is cleaned General information and dried. - Page 29 Daily Weekly Hearing aid: Inspect the earpiece for earwax and moisture deposit Hearing aid: Clean the earpiece with a soft, damp cloth or with a and clean the surfaces with a lint-free cloth. Never use cleaning special cleaning cloth for hearing aids. For more in-depth maintenance agents such as household detergents, soap, etc.
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Page 30: Exchanging The Earwax Protection
18. Exchanging the earwax protection 18.1 Removing the earpiece from the speaker Your hearing aid is equipped with an earwax protection to protect the speaker from earwax damage. Please check the earwax protector regularly and exchange it if it looks dirty or if the hearing aid volume or sound quality is reduced. - Page 31 18.2 Exchanging the earwax protection with CeruShield Disk Gently rotate the CeruShield Disk in the direction To insert a new earwax protector carefully insert indicated by the arrows until a free opening the speaker into the opening where the new appears under the bin icon.
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Page 32: Service And Warranty
Receiver unit Left: Right: Serial numbers Slide the earpiece Hold the speaker in The speaker and the Kirkland Signature Charger Case: over the speaker one hand and the earpiece should fit Easy Line Power Pack: sound outlet. earpiece in the other. -
Page 33: Compliance Information
20. Compliance information Warranty Date of purchase: Warranty period in months: Europe: Declaration of Conformity Hereby the manufacturer declares that this product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. The full text of the EU Declaration of Conformity can be obtained from the manufacturer: www.sonova.com/en/certificates... - Page 34 The wireless model listed on page 2 is certified under: Changes or modifications made to this device not expressly approved by the manufacturer may void the FCC authorization KS 10.0 / KS 10.0 Demo / KS 10.0 Loaner to operate this device. FCC ID: KWC-MRP...
- Page 35 Notice 3: on, the user is encouraged to try to correct the interference by one or This device has been tested and found to comply with the limits for a more of the following measures: Class B digital device, pursuant to Part 15 of the FCC Rules and •...
- Page 36 Radio information of your wireless hearing aid Compliance with emission and immunity standards Antenna type Resonant loop antenna Emission standards EN 60601–1-2:2015 Operation frequency 2.4 GHz – 2.48 GHz IEC 60601–1-2:2014 Modulation GFSK, Pi/4 DPSK, GMSK EN 55011:2009+A1 Radiated power <...
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Page 37: Information And Description Of Symbols
21. Information and description of symbols EN 61000-4-3:2006+A1+A2 IEC 61000-4-3:2006+A1+A2 With the CE symbol, Sonova AG confirms that this product — EN 61000-4-4:2012 including accessories — meets the requirements of the IEC 61000-4-4:2012 Medical Devices Directive 93/42/EEC as well as the Radio EN 61000-4-5:2014 IEC 61000-4-5:2014 Equipment Directive 2014/53/EU. - Page 38 Type B. This symbol indicates that it is important for the user to Indicates the Kirkland Signature Charger Case manufacturer, pay attention to the relevant warning notices in these as defined in Medical Devices Regulation (EU) 2017/745.
- Page 39 The Bluetooth word mark and logos are registered The product is designed such that it functions without ® Operating conditions trademarks owned by Bluetooth SIG, Inc. and any use problems or restrictions if used as intended, unless of such marks by the manufacturer is under license. otherwise noted in these user guides.
- Page 40 Indicates the manufacturer’s catalogue number so that Humidity during storage: 0% to 70%, if not in use. See the medical device can be identified. instruction in chapter 23.2 regarding drying the hearing aid after use. Indicates that the device is a medical device. Atmospheric pressure during transportation and storage: This symbol indicates that it is important for the user to 500 hPa to 1060 hPa...
- Page 41 The symbol with the crossed-out garbage bin is to make you Symbols applicable to the European power supply only aware that this hearing aid, as well as the charger and Easy Line Power Pack, may not be thrown away as normal Power supply with double isolation.
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Page 42: Troubleshooting
22. Troubleshooting Problem Causes What to do Hearing aid not Speaker/earpiece blocked Clean speaker opening/earpiece functioning Hearing aid switched off Press lower part of multi-function button for 3 seconds (chapter 9) Battery fully discharged Charge hearing aid (chapter 4) Hearing aid whistles Hearing aid not inserted correctly into ear Insert hearing aid correctly (chapter 6) Cerumen in ear canal... - Page 43 Problem Causes What to do Hearing aid plays two beeps Indication for low battery Charge hearing aid (chapter 4) Hearing aid will not switch on Battery fully discharged Charge hearing aid (chapter 4) Button was inadvertently deactivated by Perform step 2 of the rebooting process (chapter 15) pressing the button longer than 15 seconds Indicator light on hearing aid Hearing aid not inserted correctly into...
- Page 44 Problem Causes What to do Indicator light on hearing aid “Auto On” feature is disabled Switch on the hearing aid (chapter 9) switches off when hearing aid is removed from charger Indicator light on hearing aid Indicator light on hearing aid was red when Reboot the hearing aid (chapter 15) remains solid green after hearing aid was placed into the charger...
- Page 45 Problem Causes What to do Charging does not start when Easy Line Power Pack discharged Charge Easy Line Power Pack (chapter 4.2) using Easy Line Power Pack Please check www.KS10userportal.com for further information. If the problem persists, contact your hearing care professional for assistance.
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Page 46: Important Safety Information
23. Important safety information Please read the information on the following pages before using your Indications: hearing aid. Presence of hearing loss. Presence of hearing loss in combination with tinnitus. Intended use: The hearing aid is intended to amplify and transmit sound to the ear Contraindications: and thereby compensate for impaired hearing. - Page 47 A hearing aid will not restore normal hearing and will not prevent Target population: or improve a hearing impairment resulting from organic conditions. The target population is primarily the adult population over 18 years Infrequent use of a hearing aid does not permit a user to attain of age.
- Page 48 Any serious incident that has occurred in relation to the hearing aid, 23.1 Hazard warnings should be reported to the manufacturer representative and the competent authority of the state of residence. The serious incident The rechargeable hearing aid contains lithium-ion batteries and is described as any incident that directly or indirectly led, might have the Easy Line Power Pack contains a lithium-polymer battery that led or might lead to any of the following:...
- Page 49 The hearing aids (specially programmed for each hearing loss) If you feel pain in or behind your ear, if it is inflamed or if skin must only be used by the intended person. They should not be irritation and accelerated accumulations of earwax occur, please used by any other person as they could damage hearing.
- Page 50 Hearing programs in the directional microphone mode reduce Keep the Kirkland Signature Charger Case out of reach of background noises. Please be aware that warning signals or children, individuals with cognitive impairment and pets. noises coming from behind, e. g. cars, are partially or entirely suppressed.
- Page 51 manufacturer of the active implant. Please, note that Use of accessories, transducers and cables other than those interference can also be caused by power lines, electrostatic specified or provided by the manufacturer of this equipment discharge, airport metal detectors etc. could result in increased electromagnetic emissions or •...
- Page 52 For charger, use only EN60950-1 and/or EN60601-1 certified Avoid strong physical impacts to the ear when wearing a hearing equipment with an output rating of 5 VDC. Min. 500 mA. aid with customized earpiece. The stability of customized earpieces is designed for normal use. A strong physical impact to Hearing aids should not be fitted with domes / wax protection the ear (e.g.
- Page 53 23.2 Information on product safety These hearing aids are water resistant and not waterproof. They Protect your hearing aid and charging accessories from heat are designed to withstand normal activities and occasional (never leave near a window or in the car). Never use a microwave accidental exposure to extreme conditions.
- Page 54 The dome should be changed every three months or when it Special medical or dental examination including radiation becomes stiff or brittle. This is to prevent the dome from described below, may adversely affect the correct functioning of detaching from the tube spout during insertion into or removal your hearing aids.
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Page 55: Important Information: Cellphones
24. Important information: Cellphones The hearing aids have to be dry before charging. Otherwise the charging reliability cannot be guaranteed. Some hearing aid users have reported a buzzing sound in their Only use the approved charger and Easy Line Power Pack hearing aids when they are using cellphones. -
Page 56: For The U.s. Market Only, Complies With The Fda Regulations
25. For the U.S. market only, complies with categories and system classifications are based upon the best information available but cannot guarantee that all users will be the FDA regulations satisfied. The immunity of this hearing aid is at least M2/T2. Warning to Hearing Aid Dispensers Note: The performance of individual hearing aids may vary with individual cellphones. - Page 57 (ii) History of active drainage from the ear within the previous (viii) Pain or discomfort in the ear. Special care should be exercised 90 days. in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk (iii) History of sudden or rapidly progressive hearing loss within the of impairing the remaining hearing of the hearing aid user.
- Page 58 otorhinolaryngologists. The purpose of medical evaluation is to If you have reservations about your ability to adapt to amplification, assure that all medically treatable conditions that may affect hearing you should inquire about the availability of a trial-rental or are identified and treated before the hearing aid is purchased. purchase-option program.
- Page 59 Children with Hearing Loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss.
- Page 61 Your hearing care professional: Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland 029-0859-03/V1.01/2021-02/hc © 2021 Sonova AG. All rights reserved.
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Questions and answers
How do you adjust the volume?
You can adjust the volume on the Kirkland Signature KS 10.0 hearing aids using the buttons on the devices, just as you would when adjusting the volume during a phone call.
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how do i reduce noise in a restaurant so that I can hear the person opposite me speaking?
You can use the Dynamic Noise Manager feature of the Kirkland Signature KS 10.0 hearing aids to help cancel out background noise in a noisy restaurant. While this does not improve speech intelligibility, it reduces listening effort, making it easier to focus on the person speaking. However, if the person has a soft voice or is wearing a mask, the Speech Boost feature will not be effective in a noisy environment.
This answer is automatically generated
How do you reinsert the tube
My mother's hearing aids seem to have static all the time. It is as if the left and right aids are somehow causing static that sitting in the room with her, the visitor can hear. She says sometimes she can hear it in her ears also but it is very noticeable. .