In Case Of Warranty - Material Return Procedure; Ordering Service And Spare Parts Order - Panasonic 140 Installation And Maintenance Manual

14.2.5.1. Pump management
The pump operates as long as the ECOi-W is not in Off
mode.
For the double pump option, the pumps never operate
simultaneously. The operating priority is given to the fi rst
pump motor. The second pump motor backs up the fi rst in
the event that it becomes faulty.
The fi rst pump motor will be stopped and replaced
automatically by the second motor in the following
situations:
• Operation signal sent to fi rst motor, but no fl ow is
detected
• Thermal protection is activated for the fi rst motor is
activated.
The pump motors are identifi ed by numbers 1 and 2.
If the pump fails, the unit is shut down. These failures can
be:
• External pump: no fl ow detected
• Single pump:
- Pump activated and no fl ow
- Pump thermal protection is activated
• Double pump:
- Second pump motor activated and no fl ow
- Thermal protection is activated for both motors
14.2.6. Final check
1. All panels and fan guards are in place and secured.
2. Unit clean and free of remainder installation material.

15. In case of warranty - material return procedure

Material must not be returned without prior permission from the After Sales Service department.
To return the material, contact your nearest sales offi ce and ask for a "return form". The return form shall be sent with the
returned material and shall contain all necessary information concerning the problem encountered.
The return of the part is not an order for replacement. Therefore, a purchase order must be entered through your nearest
distributor or regional sales offi ce. The order should include part name, part number, model number and serial number of the
unit involved.
Following our personal inspection of the returned part, and if it is determined that the failure is due to faulty material or
workmanship, and in warranty, a credit will be issued on customer's purchase order. All parts shall be returned to our factory,
transportation charges prepaid.

16. Ordering service and spare parts order

The part number, the order confi rmation and the unit serial number indicated on the name plate must be provided whenever
service works or spare parts are ordered.
For any spare part order, indicate the date of unit installation and date of failure. Use the part number provided by our spare
parts service, if it not available, provide full description of the part required.
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