Axis 241Q User Manual
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Axis 241Q User Manual

Axis 241q network-video server: users manual
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AXIS Video Server
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  • Page 1 AXIS Video Server User’s Manual...
  • Page 2 • download user documentation and firmware updates • find answers to resolved problems in the FAQ database. Search by product, category, or phrases • report problems to Axis support staff by logging in to your private support area • visit the Axis Support Web at www.axis.com/techsup/ Safety Notice - Battery Replacement The Video Server uses a 3.0V CR2032 Lithium battery as the...

  • Page 3: Table Of Contents

    Advanced - MPEG-4 settings ......... . 23 Quad stream settings (AXIS 241Q/QA only) ....... 23 Audio (AXIS 241QA/SA &...
  • Page 4 Axis video server Port status............37 Pan Tilt Zoom .
  • Page 5 Axis video Server Glossary ............... 73...

  • Page 6: Product Description

    As the Axis video server is designed for use in security systems, it is equipped with several security features, such as IP address filtering, several user levels with passwords and HTTPS.

  • Page 7: Overview - Axis 241Q/Qa

    Overview - AXIS 241Q/QA The AXIS 241Q and AXIS 241QA each provide 4 BNC inputs for connecting analog video devices. The AXIS 241QA also provides a Line/Mic In (mono) connector for connecting an external microphone or other source producing a line level signal. An active speaker with a built-in amplifier can be connected to Line Out (mono), to enable two-way communication.

  • Page 8: Led Indicators - All Models

    Power Switches & connectors DIP switch (AXIS 241Q/QA) - A corresponding line termination switch is supplied for each video input. All units are shipped with line termination enabled for each video input; that is, with the DIP switch set in the down position.

  • Page 9: Rear Panel - All Models

    Set DIP switch to OFF when in use. Line Out (AXIS 241SA, AXIS 243SA and AXIS 241QA) - Mono audio output (line level), which can be connected to a public address (PA) system or an active speaker with a built-in amplifier.

  • Page 10: Using The Video Server

    Axis video server - Using the video server Using the video server The Axis video server can be used with most standard operating systems and web browsers. The recommended browser is Internet Explorer with Windows, and Mozilla with other operating systems. See also the Technical specifications, on page 67.

  • Page 11: The Live View Page

    •To view streaming video in Microsoft Internet Explorer, you must set your web browser to allow the AXIS Media Control (AMC) to be installed on your computer. AMC is required to use audio in the AXIS 241SA, AXIS 241QA and AXIS 243SA. AMC also provides an MPEG-4 decoder for view- ing MPEG-4 video streams.
  • Page 12 Right-click on the image to save it in on your computer. The AMC viewer toolbar (AXIS Media Control) is available in Microsoft Internet Explorer only and displays the following buttons: The Play/Stop buttons start and stop the media stream.

  • Page 13: Video And Audio Streams

    The Live View page in the Axis video server provides access to Motion JPEG and MPEG-4 video and audio streams, as well as to single JPEG images. Other applications and clients can also access these video and audio streams/images directly, without going via the Live View page.

  • Page 14: Mpeg-4 Protocols And Communication Methods

    The recommended method of accessing live video (MPEG-4 and/or Motion JPEG) and audio from the Axis video server is to use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows. This ActiveX component is automatically installed on first use, after which it can be configured by opening the AMC Control Panel applet from the Windows Control Panel.

  • Page 15: How To Stream Mpeg-4

    Video/images from the Axis video server can also be accessed in the following ways: • If supported by the client, the Axis video server can use Motion JPEG server push to display video. This option maintains an open HTTP connection to the web browser and sends data as and when required, for as long as required.

  • Page 16: Other Mpeg-4 Clients

    To access the video stream from e.g. QuickTime™ the following path can be used: rtsp://<ip>/mpeg4/#/media.amp This path is for all supported methods, and the client will negotiate with the Axis video server to determine exactly which transport protocol to use.
  • Page 17 Axis video server - Video and audio streams QuickTime/Windows Media Player It is possible to use QuickTime and Windows Media Player to listen to the audio stream using the same methods to access video streams. Java Applet The Java applet supports simplex audio.

  • Page 18: Configuring The Video Server

    Accessing the Setup tools Follow the instructions below to access the Setup Tools from a web browser. 1. Start the browser and enter the IP address or host name of the Axis video server in the location/address field. 2. The Live View page is now displayed. Click Setup to display the Setup tools.

  • Page 19: Video & Image Settings

    Video & image settings The following descriptions show examples of the available features in the Axis video server. For details of each setting, please refer to the online help available from each page. Click to access the online help. Image settings...

  • Page 20: Video Source Settings

    • Y/C (S-video) connects a Y/C (S-Video) camera or other video equipment On the AXIS 241S/SA and AXIS 243SA, the video type can be converted from composite video to Y/C (S-Video) by using a Y/C to BNC cable. See page 61 for more information. See...

  • Page 21: Overlay/Mask Settings

    Selecting the overlay/mask type from the menu will display further settings available for the selected type. See the online help for further information. Note: A privacy mask cannot be bypassed, but an overlay image can be bypassed with the help of the AXIS VAPIX API. Upload and use an overlay image 1.
  • Page 22 Windows 4-bit BMP (16 colors) Overlay image limitations: • The maximum overlay image size supported by the Axis video server is the same as the maximum image resolution. See the Technical Specifications, on page 67. • When a text overlay is also used, this reduces the amount of space available to the overlay image.

  • Page 23: Advanced - Mpeg-4 Settings

    Axis video server - Video & image settings Advanced - MPEG-4 settings Tools for adjusting the MPEG-4 settings and for controlling the video bit rate. The MPEG-4 standard provides many different coding tools for various applications in different situations. As most MPEG-4 clients do not support all of these tools, it is usual to instead define and use subsets for different clients or groups of clients.

  • Page 24: Audio (Axis 241Qa/Sa & Axis 243Sa Only)

    Note: The speaker attached to the audio output of the AXIS 241QA/SA and AXIS 243SA must have a built-in amplifier, which is the case for e.g. some PC speakers.
  • Page 25 Simplex - AXIS 241QA/SA and AXIS 243SA microphone only mode only transmits audio from the AXIS 241QA/SA and AXIS 243SA to any web clients. It will not receive audio from any other web clients. This can be used in remote monitoring, web attractions etc., to provide live audio, as well as video, of a monitored situation.
  • Page 26 If there are problems with the sound input being too low or high, it is possible to adjust the input gain for the microphone attached to the AXIS 241QA/SA and AXIS 243SA. Select the desired audio Encoding format, G711, G726.
  • Page 27 Axis video server - Audio (AXIS 241QA/SA & AXIS 243SA only) Noise cancelling is a way of reducing the background noise when there is no useful audio present. A typical application could be when there is a noisy environment and you are only interested in hearing the sound when someone is speaking close to a microphone.

  • Page 28: Live View Config

    These are the tools for deciding the layout of the Live View page. The layout can be set in 3 ways: • Use Axis look - the layout is unchanged. • Use custom settings - modify the default page with your own col- ors, images etc.
  • Page 29 To remove a file, check the box provided next to it and then click the Remove button. To use an external file located somewhere other than in the Axis video server, select this radio button and enter the URL in the field marked External.
  • Page 30 7. These links will appear in the web interface and can be used to control the PTZ camera For more information on the AXIS VAPIX HTTP API, see the Developer pages at the Axis web site www.axis.com/developer. See also the section on PTZ, on page 38.

  • Page 31: Html Examples

    HTML Examples Live video from the Axis video server can be added to your own web page. Select the preferred Video Format from the drop down list. The available options are Motion JPEG, MPEG-4 using AMC and MPEG-4 using QuickTime. If MPEG-4 using AMC is set as the video format, note that a separate MPEG-4 license is required for each viewer.

  • Page 32: Sequence Mode

    Axis video server - Live View Config Sequence Mode The live view page can be configured to rotate through selected internal and/or external video sources, in order or randomly. PTZ preset positions can also be included. Select the desired video sources and enter the time in seconds to display each source (up to 59 minutes).

  • Page 33: Event Configuration

    Event Servers are used for e.g. receiving uploaded image files and/or notification messages. To set up Event server for your Axis video server, go to Setup > Event Configuration > Event Servers and enter the required information according to the selected server type.

  • Page 34: Event Types

    2. Enter a descriptive name for the event, e.g. Main door. 3. Set the priority - High, Normal or Low (see online help files). 4. Select the Video Source the event is to act on, e.g. Video 1 on Main door (AXIS 241Q/QA only).
  • Page 35 Note: If the pre- or post-buffer is too large for the Axis video server's internal memory, the frame rate will be reduced and individual images may be missing. If this occurs, an entry will be created in the unit's log file.

  • Page 36: Motion Detection

    The motion detection feature is used to generate an alarm whenever movement occurs (or stops) in the image. The AXIS 241Q/QA can use a maximum of 40 Include/Exclude windows, while the AXIS 241S/SA/AXIS 243SA can use a maximum of 10.

  • Page 37: Port Status

    Under Event Configuration > Port Status, there is a list that shows the status for the connected inputs and outputs of the Axis video server. This is for the benefit of an operator, who cannot access the System Options section.

  • Page 38: Pan Tilt Zoom

    Axis video server - Pan Tilt Zoom Pan Tilt Zoom Installing PTZ devices The Axis video server supports several PTZ devices. Please see www.axis.com for a complete list of supported devices, and to obtain the correct driver. Follow the instructions below to install a PTZ device: 1.

  • Page 39: Ptz Configuration

    HTTP specification for generic control of PTZ devices using CGI commands or a TCP/IP client. Please refer to the Axis Website at www.axis.com for further information. PTZ configuration Once PTZ has been installed for the Axis video server, PTZ Configuration now appears in the menu to the left along with the following sub menus. Preset positions A preset position is a pre-defined camera view than can be used to quickly move the camera to a specific location.

  • Page 40: Ptz Controls

    Axis video server - Pan Tilt Zoom PTZ controls If the Axis video server has been appropriately configured, the Live View page will display the controls available for the installed Pan Tilt Zoom (PTZ) device. The administrator can enable/disable the controls for specified users.
  • Page 41 There are also driver specific shortcuts that can appear in the Control Panel. In the screen to the right, a driver has been installed that brings up the Wiper shortcut button, which allows the user to configure and use a windshield wiping action with the Axis video server.

  • Page 42: Guard Tour

    PTZ driver and are displayed in the PTZ Panel. Limits - Define the pan, tilt, zoom and focus limits for the Axis video server. Movements to the left and right, up and down can be restricted to narrow the area under surveillance.
  • Page 43 Use the PTZ control queue window to enable and disable PTZ queueing. This window allows you to set up a queue for viewers wanting to access the Axis video server, and limits the number of viewers and the length of time each viewer can access and control the PTZ unit.
  • Page 44 PTZ control command. 2. Event - The Axis video server can be set up to take control of the queue and move to a specific position for 20 seconds when triggered by an alarm. The event will immediately be placed first in the queue, except when an administrator is in control.

  • Page 45: System Options

    (User, Operator or Administrator). This is done from Setup > System Options > Security > Users. Referrals - to prevent unauthorized sources from including the video stream from the Axis video server into external Web pages, check the Referrals box and enter the IP address or Host name of the computer that hosts the Web pages with the included video stream.

  • Page 46: 802.1X - Network Admission Control

    HTTPS For greater security, the Axis video server can be configured to use HTTPS (Hypertext Transfer Protocol over SSL (Secure Socket Layer)). That is, all communication that would otherwise go via HTTP will instead go via an encrypted HTTPS connection.
  • Page 47 The one used in the Axis implementation is EAP-TLS (EAP-Transport Layer Security). The AXIS network video device presents its certificate to the network switch, which in turn forwards this to the RADIUS server. The RADIUS server validates or rejects the certificate and responds to the switch, and sends its own certificate to the client for validation.
  • Page 48 A: OK 1. A CA server provides the required signed certificates. 2. The Axis video device requests access to the protected network at the network switch. The switch forwards the video device’s CA certificate to the RADIUS server, which then replies to the switch.

  • Page 49: Date & Time

    Network - Basic TCP/IP settings IP Address Configuration Your Axis network camera supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address can be set automatically via DHCP, or a static IP address can be set manually.
  • Page 50 IP address change (under Services) to receive notification from the camera when the IP address changes. • Alternatively, if your DHCP server can update a DNS server, you can access the AXIS 216FD by host name which is always the same, regardless of the IP address.

  • Page 51: Network - Advanced Tcp/Ip Settings

    Host name configuration The Axis video server can be accessed using a host name, instead of an IP address. The host name is usually the same as the assigned DNS Name. For more information, please see the online help...

  • Page 52: Socks

    Use NAT traversal when your video server is located on an intranet and you want to make it available from the other side of a NAT router. The FTP server running in the Axis video server enables the upload of e.g. new firmware, user applications, etc. Check the box to enable the service.

  • Page 53: Qos (Quality Of Service)

    The QoS in Axis network video products marks the data packets for various types of network traffic originating from the product. This makes it possible for network routers and switches to e.g.

  • Page 54: Snmp

    Unit connectors, on page 58. RS232 - The COM port RS-232 on the Axis video server supports several operational modes listed on this page. For more information, please see COM ports RS-232 and RS-485, on page 60.

  • Page 55: Maintenance

    RS485 - The COM ports on the Axis video server supports several operational modes listed on this page. For more information, please see COM ports RS-232 and RS-485, on page Maintenance • Restart - The unit is restarted without changing any of the settings. Use this method if the unit is not behaving as expected.

  • Page 56: Support

    The System Overview provides a summary of the status of the video server. Logs & Reports - when contacting Axis support, please be sure to provide a valid Server Report with your query. Information - The Log report and the Parameter List also provide valuable information for troubleshooting and when contacting Axis support service.

  • Page 57: Resetting To The Factory Default Settings

    Resetting to the factory default settings To reset the Axis video server to the original default settings, go to the System Options > Maintenance web page (described in Maintenance, on page 55) or use the control button on the Axis video server, as described below:...

  • Page 58: Unit Connectors

    • Y/C to BNC cable, on page 61 The D-Sub connector The Axis video server provides one 9-pin D-Sub connector, providing the physical interface for an RS-232 port, used for connecting accessory equipment; such as standalone PTZ devices for the remote control of connected video cameras.

  • Page 59: The I/O Terminal Connector

    RS-485 - A (non-inverting) RS-485 - B (inverting) The Axis video server includes one (green) 12-pin connector block. Connect input/output devices to this block: 1. Loosen the corresponding screw on top of the pin on the connector block (see the table above to determine which pin to use).

  • Page 60: Schematic Diagram - I/O Terminal Connector

    HTTP • Pan Tilt Zoom (PTZ) - for controlling a PTZ device. A PTZ device requires a driver for its function. Drivers can be obtained from www.axis.com. Please see page 38 for information on how to connect PTZ devices.

  • Page 61: Y/C To Bnc Cable

    4. Set the dip switches on the front panel of the unit to 1=ON, 2=OFF, 3=ON, 4=OFF. 5. Go to the AXIS 241S/SA or AXIS 243SA web pages under Setup > Video & Image > Video Source and select Y/C (S-video) from the Physical connector drop-down list.

  • Page 62: Troubleshooting

    Note: Pre-configured and customized settings will be retained for use when the new firmware is running (pro- vided the features are available in the new firmware) although this is not guaranteed by Axis Communica- tions. 1. Save the firmware file to your computer. The latest version of the Axis video server firmware is available free of charge from the Axis Web site at www.axis.com/techsup or from your local distributor.

  • Page 63: Emergency Recovery Procedure

    2. If the unit does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping. 3. Open a web browser and type in the Axis video server’s IP address. In the page that appears, use the Browse button to select the upgrade file to use, e.g. axis241qa.bin or axis241sa.bin.

  • Page 64: Symptoms, Possible Causes And Remedial Actions

    Restart the server and try again. Ensure also the ping length is set to 408. (See the Axis video server Installation Guide) If the IP address intended for the Axis video server and the IP address of your computer are located on different subnets, you will not be able to set the IP address.
  • Page 65 Using only 16 or 256 colors on your display will produce dithering artifacts in the image. Incorrect exposure in images Incorrect line termination If the Axis video server is to be connected in loop through with other equipment, disable the input termination by turning the corresponding DIP switch to OFF. Problems with the MPEG-4 format Lower frame rate than expected.
  • Page 66 If the microphone has a built-in amplifier then DC power must be enabled on the Audio Set- tings page. The volume of the microphone or speaker connected to the Axis video server is either too high or too low. Change the volume for the speaker or microphone in the Live View page.

  • Page 67: Technical Specifications

    • AXIS 241 SA: One video channel, two-way audio • AXIS 241S*: One video channel • AXIS 243 SA: One video channel, two-way audio * Also available as Blade versions for Axis Video Rack Solution Video compression • Motion JPEG •...
  • Page 68 Alternative power connection • D-Sub for RS-232 port • AXIS 241QA/SA, AXIS 243SA: 3.5 mm jack for Mic in (max 54 mVpp) or Line in (max 8.0 Vpp, mono), • 3.5 mm jack for Line out (max 2.6 Vpp, mono) to active speaker •...
  • Page 69 • AXIS Camera Station - Surveillance application for viewing, recording and archiving included) up to 25 cameras • AXIS Camera Recorder - Surveillance application for viewing and recording up to 16 cameras • AXIS Camera Explorer – Basic software for viewing and manual recording •...

  • Page 70: General Performance Considerations

    Optimizing your system To see the bandwidth and frame rate currently required by the video stream, the Axis video server provides a tool that can be used to display these values directly in the video image. To do this, special format strings are added as part of a text overlay.

  • Page 71: Frame Rates - Motion Jpeg

    QCIF Frame rates - MPEG-4 The following test results show the frame rates in frames/second (fps) for MPEG-4 streams from the Axis video server. Note that these values are guidelines only - actual values may vary. The MPEG-4 test conditions: •...

  • Page 72: Bandwidth

    Axis video server - Technical specifications Bandwidth As there are many factors affecting bandwidth, it is very difficult to predict the required amounts. The settings that affect bandwidth are: • the image resolution • the image compression • the frame rate •...
  • Page 73 (URL address), which can then be used instead of an IP address to access the product from a web browser. AXIS IP Utility - A tool for discovering and setting IP addresses for Axis network devices. AXIS IP Utility is supplied free of charge by Axis.
  • Page 74 Axis video server - Glossary CCD (Charged Coupled Device) - This light-sensitive image device used in many digital cameras is a large integrated circuit that contains hundreds of thousands of photo-sites (pixels) that convert light energy into electronic signals. Its size is measured diagonally and can be 1/4", 1/3", 1/2"...
  • Page 75 100BASE-T10, which provide transmission speeds up to 10 Mbps and 100 Mbps respectively. ETRAX (Ethernet Token Ring AXIS) - The ETRAX chip is the cornerstone of Axis technology and the 'brain' in nearly all Axis products. A multipurpose Linux chip with integrated Ethernet networking and extremely flexible I/O options.
  • Page 76 Axis video server - Glossary type of images (I-VOP's or P-VOP's) included in the stream, and their internal order. See also GOV and VOP. Half-duplex - See Full-duplex. HTML (Hypertext Markup Language) - HTML is the set of "markup" symbols or codes inserted in a file intended for display in web browser.
  • Page 77 International Organization for Standardization (ISO). The MPEG standards are an evolving series, each designed for a different purpose. Axis video server - Glossary MPEG-2 - The designation for a group of audio and video coding standards, and is typically used to encode audio and video for broadcast signals, including digital satellite and Cable TV.
  • Page 78 Panning is the movement of the camera along its horizontal axis, tilting is the movement of the camera along its vertical axis, and zooming is the adjustment of the zoom lens to magnify the view. P-VOP - See VOP.
  • Page 79 The flexibility of digital technology enhances security personnel's ability to Axis video server - Glossary protect people, property and assets. Such systems are therefore an especially attractive option for companies currently using CCTV.
  • Page 80 Axis video server - Glossary identity of the server. Subnet & subnet mask - A subnet is an identifiably separate part of an organization's network. Typically, a subnet may represent all the machines at one geographic location, in one building, or on the same local area network (LAN).
  • Page 81 Axis video server - Glossary VPN (Virtual Private Network) - This creates a secure "tunnel" between the points within the VPN. Only devices with the correct "key" will be able to work within the VPN. The VPN network can be within a company LAN (Local Area Network), but different sites can also be connected over the Internet in a secure way.
  • Page 82 ARP/Ping 50 Audio input 25 Audio mode 24 Audio output 26 Audio settings 24 Audio transmission 16 AXIS Internet Dynamic DNS Service 50 AXIS Media Control (AMC) 14 Backup 55 Bandwidth 13, 72 Basic TCP/IP settings 49 Buffers 35 CGI links 30, 41...
  • Page 83 PTZ commands 30, 41 PTZ control queue 43 Pulse 11, 30 Push-to-talk 25 QoS 53 Quad stream 11, 23 Axis video servr - Index Recovery 63 Referrals 45 Relative and absolute PTZ drivers 40 Restart 55 Restore 55 RS-232 connector 9...
  • Page 84 Axis video server - Index Variable bit rate 13 Video input 8 Video Output 9 Video source 11, 20 Video streams 13, 15, 20 Viewer settings 31 Y/C to BNC cable 61...

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