Troubleshooting; Hard Resetting - Streetwize SWTRACK1 Information For Use

Troubleshooting

Issue
Tracker Not Responding
Tracker not receiving GPS signal (solid
blue light shown on GPS / Battery
level LED indicator

Hard Resetting

In the unlikely event where you notice that your GPS Tracker is not functioning
properly or is not receiving a GPS or GPRS signal, then there might be
hardware issues. A hard reset may be required.
In order to hard reset the tracker, press the provided screwdriver into the reset
button on the device (the small circular red button found on the side). Once the
tracker has been hard reset, it will need to be turned back on and the initial
set up will need to be repeated in order to use it.
22
Cause / Solution
If the SIM card installed in the tracker
is on a pay as you go plan, please
ensure that it has sufficient credit
on it.
If the tracker is not responding to
messages, please check that the
phone number of the SIM card in the
tracker is correct.
If the blue light is lit solid, this means
the tracker is not receiving GPS signal
in its current location, this is often
caused by trying to set up the tracker
indoors.
Check that the location you have
chosen for the tracker is not
obstructed too much for the tracker
to receive a signal. Locations like
these would be: inside the glove
compartment, under the steering