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EXHIBIT 18 – USER'S MANUAL
©2018 Celltech Labs Inc. This document is not to be reproduced in whole or in part without the expressed written permission of Celltech Labs Inc.
Applicant:
Sendum Wireless Corp.
Test Report S/N:
45461449-R2.0
See Attached
FCC ID:
TS5-WP76-OM500
ISED ID
6234A-WP76OM500
Page 24 of 38
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Related Manuals for Sierra Wireless Omnilink OM500
Summary of Contents for Sierra Wireless Omnilink OM500
- Page 1 Applicant: Sendum Wireless Corp. FCC ID: TS5-WP76-OM500 Test Report S/N: 45461449-R2.0 ISED ID 6234A-WP76OM500 EXHIBIT 18 – USER’S MANUAL See Attached ©2018 Celltech Labs Inc. This document is not to be reproduced in whole or in part without the expressed written permission of Celltech Labs Inc. Page 24 of 38...
- Page 2 Omnilink OM500 User Training Guide This is a DRAFT document not intended for general distribution ©2018 Sierra Wireless, Inc. Omnilink is a registered trademark of Sierra Wireless, Inc. ...
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Page 3: Table Of Contents
Table of Contents Notes and Copyrights………………………………………….……………………………………………………………………. 3 Additional Documents………………………………………………………………………………………………………………. 3 Scope………………………………………………………………………………………………………………………………………… 3 Technical Support…………………………………………………………………………………………………………………….. 3 OM500 Overview……………………………………………………………………………………………………………………… 4 History Of The OM Series…………………………………………………………………………………………………………. 4 FocalPoint Software…………………………………………………………………………………………………………………. 4 Device Features and Specifications………………………………………………………………………………………….. 5 Components…………………………………………………………………………………………………………………………….. 5 OM Series Strap……………………………………………………………………………………………………………………….. 6 Locking Pins………………………………………………………………………………………………………………………………. 6 FocalPoint Device Set‐up…………………………………………………………………………………………………………… 7 Installing the OM500…………………………………………………………………………………………………………………. 7 Instillation Considerations…………………………………………………………………………………………………………. 8 Finalizing FocalPoint Set‐up……………………………………………………………………………………………………….. 8 OM500 Removal Instructions…………………………………………………………………………………………………….. 9 OM500 Cleaning Instructions…………………………………………………………………………………………………….. 9 OM500 strap Replacement………………………………………………………………………………………………………… 9 User Control Interfaces………………………………………………………………………………………………………………. 10 Storing The OM500…………………………………………………………………………………………………………………….. 10 OM500 Front Panel…………………………………………………………………………………………………………………….. ... -
Page 4: Notes And Copyrights
Notes and Copyrights All rights reserved. The trademarks used in this document are registered and/or proprietary trademarks of their respective owners and can be used only for lawful purposes. Functions and services are dependent on the networks. Some networks limit the usage of the tracking device and their applications. Contact your local network operator for more information as to the services supported by the network. This document was published by Omnilink Systems, Inc. No responsibility is taken as to the accuracy of the information, software and data contained in this manual. In order to bring about continuous improvement, the details, the design and all that is described in this document can be modified prior to notice. Omnilink Systems, Inc. reserves the right to withdraw this document from circulation at any stage. The contents of this document cannot be copied, modified, or ... -
Page 5: Om500 Overview
Technical Support will be answered in a timely manner. Customers with access to the HEAT Self Service Center can also create a new case directly from the application. Urgent issues should be directed to the 24/7 Monitoring Operations Center at 1‐800‐863‐5248. OM500 Overview The OM500 pairs with the FocalPoint® monitoring application for a robust, easy to use solution that allows you to track, monitor, and manage persons of interest. Omnilink™ is a market‐ready managed solution for organizations that need to track persons of interest with an ankle‐worn tracking device. It uses device‐to‐cloud connectivity and integrates GPS technology and software for a turnkey IoT‐enabled solution that allows probation, parole, and corrections agencies to monitor and immediately locate any offender. The OM500 anklet is designed to be worn by an offender to ensure the offender meets the terms of their release or probation. The OM500 tracks the offender’s location and periodically reports a history of the offender’s position using cellular communication to the FocalPoint servers and software. ... -
Page 6: Device Features And Specifications
Device Features and Details Specifications Feature Location Technology GPS / Wi‐Fi Battery Life 35+ Hours Charging Time ~90 Minutes Charger Connection Magnetic Weight Total 8.1 oz. Waterproof IP67 Rated for 1 Meter Depth Memory Stores 10 Days of Data Offender Communication Sends Vibrate/Tone/Voice Commands Offender Response Single Button for Acknowledgement Network Verizon LTE Components The OM‐500 anklet includes the following components used by the offender and officer: OM500 Anklet enclosure that mounts next to the ankle of the offender Magnetically connected charger that charges the anklet electronics enclosure from a wall outlet. Strap with fiber optic line that wraps around the offender’s ankle Backplate that holds the strap in place after it is installed on the ankle Locking pins that secure the backplate to the electronics enclosure This is a DRAFT document not intended for general distribution ©2018 Sierra Wireless, Inc. Omnilink is a registered trademark of Sierra Wireless, Inc. ... -
Page 7: Om Series Strap
OM500 Strap The OM500 strap is a hypoallergenic design made from TEXIN 245. The OM500 strap has imbedded fiberoptic lines to detect removal attempts. The OM500 strap is the same strap design used from the OM200, OM210, and OM400 with thousands of successful use cases and no substantiated complaints. The OM500 strap will connect to the device using two screws similar to the connection used for the OM200. Locking Pins This is a DRAFT document not intended for general distribution ©2018 Sierra Wireless, Inc. Omnilink is a registered trademark of Sierra Wireless, Inc. ... -
Page 8: Focalpoint Device Set-Up
The plastic locking pins used to secure the OM500 tracking device to the strap and backplate are similar designs to the locking pins used in the Om200, OM210, and OM400 offender tracking devices. The locking pins are one time use disposable products. The locking pins feature tamper evident designs. The Omnilink locking pins are key to the no tool instillation process. arging The OM500 Before you install and use the OM500 device it will be necessary to charge the battery: Step 1: Plug the Om500 charger into a working wall outlet (120 volts). Step 2: Pull the plastic charger port cover down on the OM500 to reveal the charger port. Step 3: Connect the round magnetic connector to the charger port on the front of the OM500. Step 4: If programed to do so the device will provide an audio alert that the device is now charging. Step 5: Charge the device for a minimum of 60 minutes or as directed by your agency Step 6: Unplug the magnetic charger and replace the plastic charger port cover. If programed the device will provide and audio alert that the device has stopped charging. FocalPoint Software Setting Up Your Device in the FocalPoint Offender Monitoring Application You must log into FocalPoint™ and complete two essential and two optional steps before you install the device: Step 1: Assign a rate plan to the device (i.e. the frequency the device should be located) Step 2: Create an offender profile in the FocalPoint software Step 3: Assign an offender to the device Step 4: Assign Zones and Schedules for the Offender & Device (Optional Step) Installing The OM500 Device Installing Your Device on an Offender Before installing an OM500 device, ensure the device is fully charged. You will be installing the device on an individual’s ankle. DO NOT install the device on an individual’s wrist or around any other parts of their body. The device should always be installed directly against the ... -
Page 9: Instillation Considerations
is not recommended. Be sure to keep all locking pins in a secure location out of reach of the offender. Step 2: The second step of the instillation process is the sizing of the strap. Place the strap through the locking post on the backplate. The strap has numbers that coincide with each hole on the strap. The holes numbered 5 through 7 are good starting places as you determine the proper size for the strap. For larger ankles, use a higher number position on the strap and for smaller ankles use a lower number. Insert the strap through the locking posts on the backplate at the desired position. Step 3: Wrap the strap around the offender’s ankle to determine if the strap is too loose or too tight. Adjust the strap on the locking post as necessary to determine the appropriate size. Remember that the ... -
Page 10: Om500 Removal Instructions
There are several factors that you must keep in mind when installing the OM500. The first factor is that the device is designed to be installed only on the human ankle. If the offender is wearing work boots or high‐top tennis shoes, you must have the offender remove them in order to install the device onto the ankle. Please pay close attention not to install the device higher on the calf which could result in undetected removal attempts. The second factor that should be considered is the condition of the ankle. If the ankle appears to be swollen, you need to inquire as to why. Some ankles are swollen due to an offender being overweight, however, often times swollen ankles are due to a medical condition such as diabetes, pregnancy, or due to medications. Offenders that have been in custody and are taking medications for mental health conditions ... -
Page 11: User Control Interfaces
All of the parts to the OM500 are reusable with the exception of the locking pins. Before the equipment is reused, the equipment must be cleaned and sanitized. Cleaning the OM500 The om500 is dishwasher safe and can be cleaned using a commercial dishwasher or hand cleaned in a sink. If a dishwasher is used, it is recommended that the air‐dry cycle be used to avoid subjecting the device to extremely high heat levels. Omnilink recommends that agencies use a commercial disinfectant to kill any germs or infectious agents that may be on the equipment. Users should handle dirty equipment with gloved hands. The device can be soaked in a disinfectant for a few minutes following the label instructions then washed by hand or using a dishwasher. If utilizing a dishwasher, it is recommended that ... -
Page 12: Storing The Om500
Storing The OM500 The device should be stored with the strap and back plate positioned as if the device is on an offender. The strap needs to remain in a circular position so it stays soft and pliable. Store the device with only the top pin inserted. When possible, the device should be plugged into an electrical outlet to ensure that it has been charged prior to use. The device is designed not to overcharge, therefore is acceptable to leave the device on charge for several days without damaging the device or the charger. Front Panel This describes the function of the OM500 electronics enclosure front panel and how users interact with this panel to operate the device. LED Light Touch Sensor Locking Pins Magnetic Charger Port LED The LED is normally off. When the charger is connected, the LED begins to blink red. When the ... -
Page 13: Audio Output
Audio Output The OM500 includes an audio transducer like those found in cell phones except louder. This is a speaker like device that permeates sound through the electronics enclosure from within. The audio produced by the Om500 can be used to provide direction to the wearer. The audio volume is adjustable by the user in FocalPoint to meet the needs of the message. A louder audio message can be delivered to locate a lost device and a softer message can be delivered to notify the wearer they need to charge the device. The FocalPoint software can be used to send custom audio ... -
Page 14: Automatic Audio Prompts
Audio Prompts The OM500 voice prompts are used to get the attention of the offender and give provide instructions. As with buzz and beep mode, the offender acknowledges voice prompts with the front panel button. Certain voice prompts are automatic based on the agency configuration. Others are created from text typed by the officer then sent from FocalPoint. When a voice prompt is to be played, the OM500 interacts with the user as follows: 1) The vibrator indicates to the wearer that a voice message is ready to be played. a. -
Page 15: Important Safety Information And Regulatory Notices
Important Safety Information and Regulatory Notices FCC COMPLIANCE This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment. This is a DRAFT document not intended for general distribution ©2018 Sierra Wireless, Inc. Omnilink is a registered trademark of Sierra Wireless, Inc. ... - Page 16 ISEDC COMPLIANCE This device complies with Industry Canada license‐exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment. Cet appareil est conforme aux normes RSS exemptes de licences d’Industrie Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d’interférences nuisibles et (2), il doit pouvoir accepter les interférences, incluant celles pouvant nuire à son fonctionnement normal. Tout changement ou modification non approuvé expressément par la partie responsable pourrait annuler le droit à l’utilisateur de faire fonctionner cet équipement. Radio Frequency (RF) Exposure This ankle worn radio device has been evaluated and found to be compliant with the requirements as set forth in FCC Guidelines for Human Exposure to Radio Frequency Electromagnetic Fields. This device is to be used solely by law enforcement agencies for tracking purposes and must be professionally installed. ...
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