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TROUBLESHOOTING
The fridge/freezer does not work
1.
It may not be connected to the power supply (plug, power cut or fuse); Voltage is
too low.
The fridge/freezer does not work efficiently as expected
2.
It may be caused by heavy frost or by warm temperature setting or by frequently
opening the door.
It is making an unusual noise
3.
It may be caused by an imbalance please check all feet are of equal size and the
ground surface is flat.
The compressor keeps working for a long period
4.
The environment temperature may be too high. The doors may be opened
frequently or even they are left open. The temperature control knob setting in (4-7)
state may increase the working time of compressor.
Disgusting odour happens
5.
Food with strong odour should be packed tightly before being put inside the
appliance. Please check whether there is any deteriorated item or whether the
liners are left dirty for a long time.
Water leaks from the bottom of the fridge/freezer
6.
The drain tube is jammed. Please use a proper tool to solve it.
Heavy frost occurs on the rear of the appliance
7.
Putting humid or hot food into the appliance may cause this problem. Or it may be
caused by heavy environment moisture.
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