ERRORS AND TROUBLESHOOTING
If the game microprocessor detects any problems with the operation of the game, an
Error will be displayed on the 4-digit display and the machine will play a voice
message. "Please Call the Attendant" or "Be a Winner". Some error Messages will
only be displayed when test mode is entered.
error where „X‟ is the error number. There are seven error messages for Mega
Stacker, listed below in the reference table.
ERROR CODE QUICK REFERENCE TABLE
CODE
ERROR DESCRIPTION
TICKET/CAPSULE
DISPENSER ERROR Jammed
tickets/capsules, no
Err1
tickets/capsules or no ticket notch
pulse for longer than 3 seconds.
START/STOP BUTTON
Err2
JAMMED, active for longer than
30 seconds
EEPROM ERROR
Problem with on-board
Err3
EEPROM
MAJOR PRIZE
DEPLOYMENT ERROR
Err4
This is a Hard Error and the game
need to Power OFF and ON to
clear the Error
MAJOR PRIZE DOOR
Err5
SWITCH FAULTY OR
JAMMED
All MAJOR PRIZE DOORS
Err6
STATUS are DISABLED.
TICKET LEVEL
Err7
DEPLOYMENT ERROR
MAJOR PRIZE DOOR LOCK
Err8
MECHANISM SWITCH
PROBLEM
Operator's Manual – Mega Stacker
LAI GAMES
©
Check Button function using switch test
Page 40
E r r X
Shown in the display means
SOLUTION
1. If the optional ticket/capsule
dispenser is not fitted, make sure
P11, P22 and P23 are set to "0".
2. If the optional ticket/capsule
dispenser is fitted, clear the
ticket/capsule dispenser jam or
replenish tickets/capsules. After this,
push the Test button once to clear
error.
The main MCU is getting errors
reading the EEPROM (24C16 IC on the
MCU).
Refill the Major Prize compartments.
Test the door locking mechanisms and
the door switches using switch test.
Clear Blockage from the door locking
mechanism and test all door switches.
Check that at least one Major Prize
door has been set active (ON) in P
settings P14 to P18.
Refill Ticket dispenser.
Check the ticket the Ticket Dispenser is
operating correctly
Check both the Open and Closed
Switches on each Door Lock
Mechanism
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