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2018/05/04 04:12:02 (GMT+09:00) HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL (COMMON) GN4UN CHASSIS ORIGINAL MANUAL ISSUE DATE: 4/2018 Segment : CHL Version Date Subject 4/2018 Issue LCD TV 9-888-752-01 For SM - Unique , please refer : 9-888-752-Ax ( America ) 9-888-752-Ex ( Europe ) 9-888-752-Px (Asia) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) SERVICE MANUAL (COMMON) GN4UN CHASSIS Segment : CHL LCD TV SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) MODEL LIST THIS SERVICE MANUAL CONTAINS COMMON INFORMATION FOR BELOW REGIONS AND MODELS: REGION ASIA AMERICA EUROPE MODEL KD-43X7*F KD-49X7*F KD-55X7*F KD-65X7*F KD-43XF7* KD-49XF7* KD-55XF7* KD-65XF7* SYS SET...
2018/05/04 04:12:02 (GMT+09:00) TABLE OF CONTENTS Section Title Page 1. SAFETY NOTES 2. SELF DIAGNOSTIC FUNCTION 3. TROUBLE SHOOTING 4. SERVICE ADJUSTMENTS 5. DIAGRAMS Please refer Service Manual – Unique for below information : -Dissassy and Removal Caution -Wire Dressing -Circuit Board Location -Exploded Views and Parts List Note: Pictures provided in this Service Manual might have slight difference from the actual sets.
7) Always clean the LCD panel with a soft cloth material. Sony. Circuit adjustments that are critical for safe operation are identified in this manual. Follow these procedures whenever critical components are 8) Use care when handling the wires or connectors of the inverter circuit.
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2018/05/04 04:12:02 (GMT+09:00) 10) During the repair, DO NOT leave the Power On or Burn-in period for *Do not recommend power-on in the conditions which laid face down the more than 1 hour while the TV is face down on a cloth. Refer Figure 1 . panel, in repair activity.
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2018/05/04 04:12:02 (GMT+09:00) To reduce the risk of image retention: Other feature •Fill the screen by changing [Wide mode] to eliminate the black bars. The screen brightness is automatically reduced when displaying still Select [Wide mode] other than [Normal]. images, clocks, bright colours or logos etc. •Turn off the OSD (On Screen Display) by pressing the DISPLAY button, and turn off the menus from connected equipment.
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2018/05/04 04:12:02 (GMT+09:00) Comply with the following requirement 4) Look for unauthorized replacement parts, particularly transistors that Class II equipment (2-pin plug): for each terminal, the worst value of were installed during a previous repair. Point them out to the customer and measurement must not exceed AC 350uA peak).
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2018/05/04 04:12:02 (GMT+09:00) 1-7. Lead Free Information The circuit boards used in these models have been processed using Lead Free Solder. The boards are identified by the LF logo located close to the board designation. Figure 5: LF logo on circuit board Figure 4: LF Logo The servicing of these boards requires special precautions.
2018/05/04 04:12:02 (GMT+09:00) SECTION 2 SELF DIAGNOSTIC FUNCTION The units in this manual contain a self-diagnostic function. If an error occurs, the Smart Core Red LED will automatically begin to flash. The number of times the LED flashes translates to a probable source of the problem. A definition of the Smart Core Red LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.
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2018/05/04 04:12:02 (GMT+09:00) Failure LED Display The Number of Standby LED Error Detection Error Location (RED blinking) AC Adaptor or Power Supply Main Power Error Unit Audio Error Main Board Panel Power Error Main Board Panel I2C Communication Error Main Board or Source Board Backlight Error Main Board Tuner Demod Error...
2018/05/04 04:12:02 (GMT+09:00) SECTION 3 TROUBLESHOOTING Triage Chart Before you make the service call… 1. Confirm the symptom from the customer. 2. Select that symptom from the chart. 3. Bring all the boards and cables listed for that symptom. 4. Follow the troubleshooting charts in the technical guides to isolate the board. 5.
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2018/05/04 04:12:02 (GMT+09:00) 3.1 No power - LD board START LD board 1. Check fuse impedance F1001 Fuse F1001 broken Is < 1ohm? 2. Check impedance D1001 Diode D1001 broken Is > 1kohm? 3. Check MOSFET MOSFET Q1007 Broken Q1007 Is > 1kohm? 4.
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2018/05/04 04:12:02 (GMT+09:00) 3.1 No power - LD board 12V DDCON check START 12V_TCON check Check fuse F1000 Fuse F1000 broken Is < 1ohm Check 12.5V_TCON Is voltage > 12.0V? Check Input to GND DDC IC1000 broken Is > 1k ohm? Check Input to Output DDC IC1000 broken Check TCON_ON Is >...
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2018/05/04 04:12:02 (GMT+09:00) 3.1 No power - LD board C1024 Input to GND Impedance check +12.5V_TCON F1000 R1003 Impedance check C1009 Input to Output Impedance check Output to GND C1016 Impedance check SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.2 LED Blinking: 2x (Main power Error) BB9(G* Board model) BB9(AC adapter model) 2-time blinking 2-time blinking Check “+19.5_12.5V_MAIN” Check “+19.5_12.5V_MAIN” at pin 15/16 of CN5500 at pin 15/16 of CN5500 on BB9 Board, G* Board on BB9 Board, LD Board Voltage 12.2V -13.2V? Voltage 16.44V –...
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2018/05/04 04:12:02 (GMT+09:00) 3.2 : 2x Blinking – Main Power Error LD Board Adaptor LD-Board Take out adaptor Check DC voltage at 2 times and check the output voltage. Change Q1002 Blinking 18V – 20V? Adaptor 18V – 20V? (Refer Figure 1) *Typical: 19.5V *Typical: 19.5V Ensure that +ve...
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2018/05/04 04:12:02 (GMT+09:00) Check point LD1 Board Board PWB (A side) Detail Name (Q1002) Q1002 19.5V (Supplementary information) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.3 : 3x Blinking – Audio Error Important Note : B Board TV must be power OFF condition before plug or unplug any of the FFC/FPC/wire/cable from the board. -> START This is to prevent possibility circuit 3x blinking damage happen.
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2018/05/04 04:12:02 (GMT+09:00) 3.3 : 3x Blinking – Audio Error B Board Important Note : (#Audio IC (IC3101) problem) TV must be power OFF condition before plug or unplug any of the FFC/FPC/wire/cable from the board. -> This is to prevent possibility circuit damage happen.
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2018/05/04 04:12:02 (GMT+09:00) 3.3 : 3x Blinking – Audio Error B Board (Checking Point) Board PWB BB9 (CHL) - Audio Amp circuit (A side) Purpose : Checking Audio Error pin not F3101 short to GND Checking fuse condition Change Audio IC if need Audio IC each pin checking, please IC3101...
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2018/05/04 04:12:02 (GMT+09:00) 3.3 : 3x Blinking – Audio Error (Backup) B Board (Checking Point) Board PWB BB9 (CHL) (A side) Main IC (IC5000) Audio Amp circuit (Supplementary information) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.4 : 4x Blinking – Panel Power Error BB9 Board *Check Adaptor / G-board connection CHL 43/49 = LD board & Adaptor CHL 55/65 = G-board Adaptor: Remove and reinsert Harness from LD board Main board G-board: Remove and reinsert Harness from Gboard Main board Start RC ON *Check Adaptor /...
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2018/05/04 04:12:02 (GMT+09:00) BB9 layout 30pin PSU/LD Connector 51pin LVDS Connector PANEL_PWR +12.5V_TCON TV Business Division SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.5 : 5x Blinking – Panel I2C Error TV set is OK now NG sympton: Is 10.8 – 13.2V available? LD board/ G board START no +12.5V_TCON supply Replace B-Board Reinsert LVDS 51pin Flat Flexible Cable (FFC) at B-Board and Panel Side.
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2018/05/04 04:12:02 (GMT+09:00) 3.7 Blank Screen, Backlight Visible No Picture Check Smart Core Replace Got Any Abnormal Replace Replace LED Indication the V by One FFC Display? LD/G Board the main Board (5x Blinking) Harness Refer 5x Blinking V by One FFC LD/G Board Main board Check Other...
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2018/05/04 04:12:02 (GMT+09:00) 3.8.1 NO PICTURE: TUNER (for Analogue , Digital and Satellite) RF input no picture / noisy picture Check fuse F1000 continuity. Part broken? Check RF source cable Change RF cable and antenna and antenna, OK? Change part Please refer DDCON 12V LNB For 1.8V Please refer DDCON F1000 Voltage troubleshooting (2a)
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2018/05/04 04:12:02 (GMT+09:00) Board Name Board PWB (A side) Detail BB9 board BB9 board (A side) (A side) CL1001 (1.8V) (3.3V) CL1000 (1.8V) CL1001 (12V) CL1006 F1000 CL1000 (3.3V) Detail F1000 CL1006 (12V) (Supplementary information) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.8.2 For Analogue Tuning Failed ( All destination) Notes: For LA-ISDB, - Parts for IFOUTN1 line: FB1000,C1005,C1012 Analog Tuning - Parts for IFOUTP1 line: R1030, FB1001,C1006,C1013 PA_ISDB & LA-T2 - Parts for IFAGC1 line: C1014, R1010 -Parts for M_SCL line: C1004,R1049 For Other destination -Parts for M_SDA line: C1003,R1048...
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2018/05/04 04:12:02 (GMT+09:00) Board Board PWB (A side) Detail Name BB9 board (A side) (IFAGC1) C1014 R1010 C1014 R1010 SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) Board Board PWB (A side) Detail Name BB9 board (A side) (M-SCL) C1004 R1049 R1049 C1004 (M-SDA) C1003 C1003 R1048 R1048 SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.8.3 FOR DIGITAL TUNING 1: For TW-DVB , AM-ATSC,LA-ISDB , EU-DVB only Notes: Digital Tuning 1 - Parts for IFOUTN1 line: FB1000,C1005,C1012 - Parts for IFOUTP1 line: R1030, FB1001,C1006,C1013 - Parts for IFAGC1 line: C1014, R1010 -Parts for M_SCL line: C1004,R1049 -Parts for M_SDA line: C1003,R1048 Check part mounting condition for Channel can be lock?
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2018/05/04 04:12:02 (GMT+09:00) Board Board PWB (A side) Detail Name BB9 board (A side) (IFAGC1) C1014 R1010 C1014 R1010 SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) Board Name Board PWB (A side) Detail BB9 board (A side) (M-SCL) C1004 R1049 C1004 R1049 (M-SDA) C1003 C1003 R1048 R1048 SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.8.4 FOR DIGITAL TUNING 2: For EU-T2S2, PA-T2, LA-T2 ,HK-DTMB & PA-ISDB only. Notes: Digital Tuning 2 -Parts for M_SCL line: C1004,R1049 -Parts for M_SDA line: C1003,R1048 -Parts for DEMOD_TSCLK line: R1020 For LA-T2 For EU-T2S2 For EU-T2, - Parts for DEMOD_TSDATA line: R1019 PA-T2, Confirm ANT or Cable connection Confirm ANT or Satellite connection...
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2018/05/04 04:12:02 (GMT+09:00) Board Board PWB (A side) Detail Name BB9 board (A side) (M-SCL) C1004 R1049 C1004 R1049 (M-SDA) C1003 C1003 R1048 R1048 SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) Board Name Board PWB (A side) Detail BB9 board (A side) (DEMOD_TSCLK) R1020 R020 (DEMOD_TSDATA R1019 R1019 SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.8.5 EWBS – (for PA-ISDB Only) If TV unable to output audible tone /wakeup during standby after received EWBS signal– General Checking Start Connection Failed NG: Wrong region setting TV does not triggered Due to region Check region setting Miss matched NG: Tuner power is OFF EWBS Feature is...
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2018/05/04 04:12:02 (GMT+09:00) 3.8.6 – NO SOUND No Sound with normal picture Only RF tuner input? Please refer Audio Change B-board troubleshooting (Supplementary information) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.9.1 USB Port 1 Remarks: 3.9.1 USB Port 1– No Detection / Cannot Play / No picture / No Sound – General Checking *1 Confirm USB AutoStart at Set-up Menu. TV turn ON condition: *2 Confirm with OSD on bottom panel, if playback not support.
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2018/05/04 04:12:02 (GMT+09:00) 3.9.2 USB Port 2 Remarks: 3.9.2 USB Port 2– No Detection / Cannot Play / No picture / No Sound – General Checking *1 Confirm USB AutoStart at Set-up Menu. TV turn ON condition: *2 Confirm with OSD on bottom panel, if playback not support.
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2018/05/04 04:12:02 (GMT+09:00) 3.9.3 USB Port 3 Remarks: 3.9.3 USB Port 3– No Detection / Cannot Play / No picture / No Sound – General Checking *1 Confirm USB AutoStart at Set-up Menu. TV turn ON condition: *2 Confirm with OSD on bottom panel, if START playback not support.
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2018/05/04 04:12:02 (GMT+09:00) 3.9.4 USB Port 1 or 3 3.9.4 USB Port 1 or 3 – No Detection / Cannot Play / No picture / No Sound – Checking Point USB (B-board Checking) – Checking 5V Points [USB Port 1 or 3] Board Board PWB (A side) Detail...
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2018/05/04 04:12:02 (GMT+09:00) 3.9.5 USB Port 2 3.9.5 USB Port 2 – No Detection / Cannot Play / No picture / No Sound – Checking Point USB (B-board Checking) – Checking 5V Points [USB Port 2] Board Board PWB (A side) Detail Name Have 5V? C7029...
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2018/05/04 04:12:02 (GMT+09:00) 3.10 Ethernet 3.10 Ethernet – No Connect – General Checking TV turn ON condition: START Check if TV has good cable connection Set-up Network setup Failed Check if any abnormal Check if the Ethernet or broken point on Connector (J7000) and parts NG cable is good Ethernet Connector and parts...
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2018/05/04 04:12:02 (GMT+09:00) 3.10 Ethernet 3.10 Ethernet – No Connect – General Checking Ethernet (B-board Checking) – Checking parts broken or knock off Board Board PWB (A side) Detail Name Check any L7000 T7000 T7001 parts broken or knock off? RB7000 C7002 J7000 SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.11 CI Slot 3.11 CI Slot – Cannot Play / No picture / No Sound – General Checking Remarks: *1 Important: Please use a known Good CICAM for testing TV turn ON condition: *2 Both CI Detection at Pin 36/67 should be 3.3V before CICAM insert and 0v when CICAM inserted.
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2018/05/04 04:12:02 (GMT+09:00) 3.11 CI Slot 3.11 CI Slot – Cannot Play / No picture / No Sound – Checking Point CI Slot (B-board Checking) – Checking 5V Points [1/3] Board Board PWB (A side) Detail Name CI 5V at PIN 17/18/51/52 SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.11 CI Slot 3.11 CI Slot – Cannot Play / No picture / No Sound – Checking Point CI Slot (B-board Checking) – Checking CI Detection Pin Points [2/3] Board Board PWB (A side) Detail Name Card Detect 2 – PIN 67 Card Detect 1 –...
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2018/05/04 04:12:02 (GMT+09:00) 3.11 CI Slot 3.11 CI Slot – Cannot Play / No picture / No Sound – Checking Point CI Slot (B-board Checking) – Checking Resistor Part Mounting Points [3/3] Board Board PWB (A side) Detail Name Ref. No. Location Ref.
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2018/05/04 04:12:02 (GMT+09:00) Troubleshooting manual summary – No Picture Section Problem/Issue Title No Picture Symptom: 1. No Red LED Blinking 3.12 HDMI No Picture 2. White LED 3.12.1 - HDCP Failure Analysis 3.12.2 - +5V Power Failure Analysis 3.12.3 - HPD Failure Analysis 3.12.4 - I2C Failure Analysis 3.12.5...
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2018/05/04 04:12:02 (GMT+09:00) 3.12 HDMI No Picture 3.12 HDMI – No picture – General Checking Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI HDMI No Picture Go to...
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2018/05/04 04:12:02 (GMT+09:00) 3.12 HDMI No Picture Checking condition: 3.12 HDMI – No picture – General Checking (Continued) - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI Continue..
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2018/05/04 04:12:02 (GMT+09:00) 3.12 HDMI No Picture 3.12.1 HDCP Failure Analysis Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI HDCP Failure Analysis [OK] Compatible...
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2018/05/04 04:12:02 (GMT+09:00) 3.12 HDMI No Picture 3.12.2 +5V Power Failure Analysis – HDMI1 and HDMI3 Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI +5V Power Failure Analysis...
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2018/05/04 04:12:02 (GMT+09:00) 3.12 HDMI No Picture 3.12.2 +5V Power Failure Analysis – HDMI2 Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI +5V Power Failure Analysis [NG] Impedance ≠...
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2018/05/04 04:12:02 (GMT+09:00) 3.12 HDMI No Picture 3.12.3 HPD Failure Analysis – HDMI1 and HDMI3 Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI Failure Analysis [OK] All part as below...
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2018/05/04 04:12:02 (GMT+09:00) 3.12 HDMI No Picture 3.12.3 HPD Failure Analysis – HDMI2 Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI Failure Analysis [OK] Impedance ≈...
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2018/05/04 04:12:02 (GMT+09:00) 3.12 HDMI No Picture 3.12.3 HPD Failure Analysis – Measuring point for HPD GPIO line references to ground HDMI2 R4019* Only measure this point reference to GND R4043* Only measure this point reference to GND HDMI3 HDMI1 R4018* Only measure this point reference to GND (Supplementary TV Business Division...
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2018/05/04 04:12:02 (GMT+09:00) 3.12 HDMI No Picture 3.12.4 I2C Failure Analysis Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI Failure Analysis [OK] HDMI1 Impedance ≈...
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2018/05/04 04:12:02 (GMT+09:00) 3.12 HDMI No Picture 3.12.5 TMDS Failure Analysis Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI TMDS Failure Analysis Check I2C GPIO Line impedance...
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2018/05/04 04:12:02 (GMT+09:00) 3.12 HDMI No Picture 3.12.6 HDMI Bravia Sync (CEC) Not function Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI Bravia Sync (CEC) Not Function [NG] Source Not Support CEC /...
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2018/05/04 04:12:02 (GMT+09:00) 3.14.1 Video Analog Signal Path – No Picture – WW Destination 3.14.1 Video Analog Signal Path – No Picture – General Checking - WW Destination (BB9) Video No Picture Check if input on OSD Check R2021 voltage. J2002 Connectivity is GREY OUT? Is it 3.3V? Problem.
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2018/05/04 04:12:02 (GMT+09:00) 3.14.1 Video Analog Signal Path – No Picture – WW Destination 3.14.1 Video Analog Signal Path – No Picture – Checking Point - WW Destination (BB9) Board Name Board PWB (A side) Details BB9 (WW) J2002 VR2000 R2021 Details R2004 C2000 R2021...
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2018/05/04 04:12:02 (GMT+09:00) 3.14.2 Video Analog Signal Path – No Picture – UC Destination 3.14.2 Video Analog Signal Path – No Picture – General Checking - No Picture UC Destination (BB9) No Picture or CHL UC Abnormal Picture Reinsert Mini Plug Video Adaptor Mini Plug Video Adaptor until hear “click”...
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2018/05/04 04:12:02 (GMT+09:00) 3.14.2 Video Analog Signal Path – No Picture – UC Destination 3.14.2 Video Analog Signal Path – No Picture – Checking Point - No Picture UC Destination (BB9) Board Name Board PWB (A side) Details BB9 (UC) This image cannot currently be displayed. This image cannot currently be displayed.
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2018/05/04 04:12:02 (GMT+09:00) 3.15 No Power DDCON/LDO DC-DC Converter Overall Check Check C6146 Voltage. DDC: +1.0V_M3 check Is the voltage 1V? START Check C6134, Check C6093 Voltage. LDO: +1.05V_M3_xx check C6050 is it DDC: +3.3V_DDC_OUT check Is the voltage 3.3V? 1.05V? Check C6058 Check C6042...
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2018/05/04 04:12:02 (GMT+09:00) 3.15 No Power DDCON/LDO DDC: +3.3V_DDC_OUT check START Check fuse Change F6005 F6005 Is fuse OK? LD-Board model G-Board model Check input Check input F6005 voltage F6005 voltage Is voltage >19.0V? Is voltage >12.0V? Check EN signal R6088 voltage G-Board/LD-Board Is voltage >2.9V? Check Vcc...
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2018/05/04 04:12:02 (GMT+09:00) 3.15 No Power DDCON/LDO DDC: +1.5V_DDR check START Check IC6009 Vcc voltage Check Vcc voltage Check Change D6001 C6066 C6040 D6001 Is voltage >19.5V? Is voltage >3.3V? Is diode ok? Check +3.3V_STBY. G board or IC6010 Check Vcc voltage Check C6040 D6002...
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2018/05/04 04:12:02 (GMT+09:00) 3.15 No Power DDCON/LDO SW: +5V_MAIN check START Check VG signal Change Q6007 Q6007 #pin1 Is voltage > 4.9V? Check VB signal Q6006 #pin2 Change Q6006 Is voltage > 1.9V? Other Issue (Supplementary TV Business Division information) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.15 No Power DDCON/LDO DDC: +5.0V_DDC_OUT check START Check fuse F6004 Change F6004 Is fuse OK? LD-Board model G-Board model Check input Check input F6004 voltage F6004 voltage Is voltage >19.0V? Is voltage >12.0V? G-Board/LD-Board Check EN signal R6073 voltage G-Board/LD-Board Is voltage >2.5V?
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2018/05/04 04:12:02 (GMT+09:00) 3.15 No Power DDCON/LDO DDC: +1.0V_M3 check START Check fuse F6006 Change F6006 Is fuse OK? LD-Board model G-Board model Check input Check input F6006 voltage F6006 voltage Is voltage >19.0V? Is voltage >12.0V? G-Board/LD-Board Check EN signal R6114 voltage MTK IC damage Is voltage >1.9V?
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2018/05/04 04:12:02 (GMT+09:00) 3.15 No Power DDCON/LDO LDO: +1.05V_M3_STBY LDO: +1.8V_EMMC +1.8V_EMMC +1.05V_M3_STBY START START Check input Check input C6049 voltage C6124 voltage DDC: 3.3V_DDC_OUT check DDC: 3.3V Switching check Is voltage >3.0V? Is voltage >3.0V? Check EN signal Check EN signal IC6005 #pin3 IC6018 #pin3 DDC: 3.3V_DDC_OUT check...
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2018/05/04 04:12:02 (GMT+09:00) 3.15 No Power DDCON/LDO DDC: + 1.8V_TU check START Check Check voltage D6011 Change D6011 C6055 Is diode ok? Is voltage >5.0V? Check +5.0V_DDC_OUT Check EN signal Check R6162 D6009 Change D6009 Is voltage >1.6V? Is diode ok? MTK IC damage Change IC6007 (Supplementary TV Business Division...
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2018/05/04 04:12:02 (GMT+09:00) 3.15 No Power DDCON/LDO DDC: 1.05V_M3_A check START Check voltage C6130 DDC: 3.3V switching check Is voltage >3.0V? Check EN signal R6120 DDC: 3.3V switching check Is voltage >3.0V? Change IC6014 (Supplementary TV Business Division information) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.15 No Power DDCON/LDO DDC: 5.0V_WIFI check START Check voltage Check +3.3V_STBY. C6136 G board or IC6010 Is voltage >3.0V? Check EN signal R6167 MTK IC damage Is voltage >3.0V? Change IC6016 (Supplementary TV Business Division information) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.15 No Power DDCON/LDO SW: +3.3V_MAIN check START Check VG signal Change Q6009 Q6009 #pin1 Is voltage > 3.0V? Check VB signal Q6008 #pin2 Change Q6008 Is voltage > 1.9V? Other Issue (Supplementary TV Business Division information) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.15 No Power DDCON/LDO DDC & LDO Locations IC6004 IC6010 IC6009 Q6008 Q6009 IC6017 Q6006 Q6007 IC6014 IC6005 IC6018 IC6007 IC6016 (Supplementary TV Business Division information) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.15 No Power DDCON/LDO DDC & LDO Locations DDC: +3.3V_DDC_OUT DDC: +1.5V_DDR DDC: +5.0V_DDC_OUT F6004 C6093 C6066 C6153 C6086 C6042 IC6009 IC6004 F6005 C6040 IC6010 C6072 (Supplementary TV Business Division information) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.15 No Power DDCON/LDO DDC & LDO Locations DDC: +5V_WIFI DDC: +1.0V_M3 DDC: +1.8V_TU R6114 C6136 C6055 C6141 IC6017 R6162 IC6007 F6006 IC6016 C6058 C6106 C6146 R6167 (Supplementary TV Business Division information) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.15 No Power DDCON/LDO DDC & LDO Locations DDC: +1.05V_STBY DDC: +1.80V_EMMC #PIN3 #PIN3 C6124 C6125 IC6005 IC6018 C6050 C6049 (Supplementary TV Business Division information) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) Troubleshooting manual summary – No Sound Section Problem/Issue Title 3.16.1 Audio D.Amp IC Normal Operation Condition 3.16.2 Troubleshooting Detail Audio Problem 3.16.2.1 Main Speaker No Sound 3.16.2.2 Headphone (HP) Out No Sound 3.16.2.3 Analog Audio Input No Sound 3.16.2.4 Analog RF No Sound No Sound 3.16.2.5...
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2018/05/04 04:12:02 (GMT+09:00) 3.16.1 Audio D Amp IC Normal Operation Condition 3.16.1 Audio D Amp IC Normal Operation Condition AC Adapter PSU board Common AC Adapter PSU board Common Label Name Label Name Voltage Voltage Frequency Voltage Voltage Frequency 3.3Vpp 3.3Vpp Clock signal VOUTPR 9.7Vrms 6.4Vrms...
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2018/05/04 04:12:02 (GMT+09:00) 3.16.1 Audio D Amp IC Normal Operation Condition 3.16.1 Audio D Amp IC Normal Operation Condition 19.5V/12.7V F3101 B board 7, 10, 26 Zoom IC3101 (Supplementary TV Business Division information) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.16.2 Troubleshooting Detail Audio Problem 3.16.2 Troubleshooting detail audio problem Main Speaker Refer Audio Problem No Sound? “Main Speaker No Sound” Headphone (HP) Out Refer No Sound? “HP Out No Sound” Video/Component Refer No Sound? “Analog Audio Input No Sound” Analog RF Refer No Sound?
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2018/05/04 04:12:02 (GMT+09:00) 3.16.2 Troubleshooting Detail Audio Problem 3.16.2.1 Main Speaker No Sound START No Sound Sound Do a Factory Setting & set to desire channel with sound No Sound No connectivity for speaker harness Check Speaker Harness Change Speaker Sound Connectivity Harness No Sound No Sound...
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2018/05/04 04:12:02 (GMT+09:00) 3.16.2 Troubleshooting Detail Audio Problem 3.16.2.1 Main Speaker No Sound B board IC5000 IC5000 LRCLK SDATA0 BCLK (Supplementary TV Business Division information) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.16.2 Troubleshooting Detail Audio Problem 3.16.2.2 Headphone (HP) Out No Sound START No Sound Sound Do a Factory Setting & set to desire channel with sound No Sound Sound Check AV Setup, Headphone is selected No Sound Sound Use another Headphone Headphone problem No Sound, Headphone OK No Sound, Headphone OK,...
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2018/05/04 04:12:02 (GMT+09:00) 3.16.2 Troubleshooting Detail Audio Problem 3.16.2.2 Headphone (HP) Out No Sound B board IC5000 Pin4 IC3501 J3501 (Supplementary TV Business Division information) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.16.2 Troubleshooting Detail Audio Problem 3.16.2.3 Analog Audio Input No Sound START No Sound Sound Do a Factory Setting & set to desire channel with sound No Sound Sound Check correct Source mode is selected No Sound Sound Use another RCA cable RCA cable problem No Sound &...
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2018/05/04 04:12:02 (GMT+09:00) 3.16.2 Troubleshooting Detail Audio Problem 3.16.2.4 Analog RF No Sound START No Sound Sound Do a Factory Setting & complete the RF tuning No Sound Sound RF cable, OK? Change RF cable No Sound Sound RF source, OK? Change RF source/channel No Sound Raster sound, OK? (applicable for PAA, PAD, CHN, PH,...
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2018/05/04 04:12:02 (GMT+09:00) 3.16.2 Troubleshooting Detail Audio Problem 3.16.2.5 HDMI Audio No Sound START No Sound Sound Do a Factory Setting & set to desire HDMI source with sound No Sound Sound HDMI cable, OK? Change HDMI cable No Sound Sound HDMI source, OK? Change HDMI source/channel No Sound HDMI Playback, OK?
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2018/05/04 04:12:02 (GMT+09:00) 3.16.2 Troubleshooting Detail Audio Problem 3.16.2.6 HDMI ARC Failure Checking condition: - TV ON & HDMI Source ON except if the flow mentioned is AC OFF. - TV HDMI input connected to HDMI source (Player etc.) - TV Input Selection: HDMI HDMI ARC Not Function [NG] Source Not Support ARC /...
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2018/05/04 04:12:02 (GMT+09:00) 3.16.2 Troubleshooting Detail Audio Problem 3.16.2.6 HDMI ARC Failure Pin 1 R4036 HDMI 2 (CN4002) HDMI 3 (CN4000) Pin 19 Ref No Part No Description R4036 1-218-944-81 RES, CHIP 180 (1005) (Supplementary TV Business Division information) SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 3.16.2 Troubleshooting Detail Audio Problem 3.16.2.7 USB Audio No Sound START No Sound Sound Do a Factory Setting & set to desire USB file with sound No Sound Sound USB device, OK? Change USB device No Sound Sound USB source, OK? Change USB source/channel No Sound USB Playback, OK?
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2018/05/04 04:12:02 (GMT+09:00) 3.16.2 Troubleshooting Detail Audio Problem 3.16.2.7.1 USB Port 1 – No Detection / Cannot Play / No Picture / No Sound Remarks: TV turn ON condition: *1 Confirm USB AutoStart at Set-up Menu. START *2 Confirm with OSD on bottom panel, if playback not support.
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2018/05/04 04:12:02 (GMT+09:00) 3.16.2 Troubleshooting Detail Audio Problem 3.16.2.7.2 USB Port 2 – No Detection / Cannot Play / No Picture / No Sound Remarks: TV turn ON condition: *1 Confirm USB AutoStart at Set-up Menu. START *2 Confirm with OSD on bottom panel, if playback not support.
2018/05/04 04:12:02 (GMT+09:00) SECTION 4 SERVICE ADJUSTMENT When finished the operation of service mode , please AC Plug OFF/ON the TV set *If you don’t do AC plug OFF/ON, remain the Service Mode App and user can see the Service Mode after RC ON. 4.1 How to Enter Service Mode 4.1 How to Enter Service Mode Go to TV standby condition by remote commander (when TV in On condition, press “Power”...
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2018/05/04 04:12:02 (GMT+09:00) 4.2 Software Version Press “Enter” or “→” button to enter “Status Information” Main Micro SW Version: vX.XXX NVM Version: TD1.000 Boot Version: vX.XX Panel ID Version: PA0.XXX Wi-Fi Version: JEDI.L0.MP1.mt7603u.vX.X PQ Version: PQ0.XXX AQ Version: AQ0.XXXX Only available if Wi-Fi set to on 2) Press “Enter”...
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2018/05/04 04:12:02 (GMT+09:00) 4.3 How to enter Self Check Go to Self diagnosis history through Service Mode 1) In Service Mode, select “Self diagnosis history”, press “Enter” or “” button to enter Self Check. Service Mode SELF CHECK Status Information >> Self diagnosis history >>...
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2018/05/04 04:12:02 (GMT+09:00) 4.4 Diagnosis Menu Information Error name Error count Entry 1. Go to Standby by pressing the power button of remote/power key. SELF CHECK 2. Push the buttons sequentially: Back <Display> <5> <Vol -> <Power> MAIN_POWER Exit AUD_ERR 0 indicates no - Power off &...
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2018/05/04 04:12:02 (GMT+09:00) 4.5 Failure Diagnosis by LED Standby LED Flashing Monitoring Items Content Times REG19.5V_MON REG 19.5V Failure X_AUDIO_MON Audio Failure AUDIO_I2C(M_SDA1/SCL1 Audio I2C communication failure PANEL12V_MON Panel 12V Failure PANEL I2C ACK Panel ID NVM Failure BL_ERR Backlight Error TV Business Division SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 4.6 Panel Selection and LVDS Spectrum (%) Please refer to the following Table to confirm if Panel Selection and LVDS Spectrum(%) values are correct. Model Panel Selection LVDS spectrum KC/CHL 43 13_YS7S430HNG0101_4 KC/CHL 49 14_YS7S490HNG0101_4 KC/CHL 4K Panel Less 1_PNLLESS_4KMTFY17_0 KC/CHL 55 16_YS7W550HND0101_4...
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2018/05/04 04:12:02 (GMT+09:00) 4.7 Serial Number Edit 1) Press “→” button to enter edit mode for Serial Number 2) Press Up or Down button to change number and “” button to edit next number TV Business Division SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 4.7 Serial Number Edit After user input data , press <Enter>. Pop dialog will appear to inform user to confirm data. Press → or ← button to select YES or NO. Select YES if input data is correct. Select NO if input data is incorrect.
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2018/05/04 04:12:02 (GMT+09:00) 4.7 Serial Number Edit 5) If NO is selected, the input data is not saved into EEPROM. The serial number that has been input is displayed. User still can edit the Serial Number. * The font color of NO is change to black when it is selected * Serial Number clear: Serial Number can be set 5 times...
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2018/05/04 04:12:02 (GMT+09:00) 4.8 Model Number Setting 1) Press “→” button to enter edit mode for Model Number 2) Press Up or Down button to select character and “” to edit next character TV Business Division SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 4.8 Model Number Setting After user input data , press <Enter>. Pop dialog will appear to inform user to confirm data. Press → or ← button to select YES or NO. Select YES if input data is correct. Select NO if input data is incorrect.
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2018/05/04 04:12:02 (GMT+09:00) 4.8 Model Number Setting 5) If NO is selected, the input data is not saved into EEPROM. The model name that has been input is displayed. User still can edit the Model Name. * The font color of NO is change to black when it is selected * Model Number clear: Model Number can be set 5 times...
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2018/05/04 04:12:02 (GMT+09:00) 4.9A White Balance Adjustment Please apply this Action when Main board or panel is replaced. Select “Panel/PQ”. Press “Enter” or “” Select “WB Adjustment” Start WB adjustment by changing R/G/B Gain & Offset register R/G/B Gain setting around High luminance Adjustment (Default Value 512;...
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2018/05/04 04:12:02 (GMT+09:00) 4.9B WB/MURA/CUC Data Transfer Please apply this Action when Main board or panel is replaced. Select “Panel/PQ”. Press “Enter” or “” Select WB/MURA/CUC Data Transfer transf” by pressing “↑” or “↓” on remote commander. 2) (a) Select “WB/Gamma data (b) To change the items, press “←”...
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2018/05/04 04:12:02 (GMT+09:00) 4.10 Aging Mode Press “” button to turn on “General Settings” 2) Press “↓” button to select “Aging Mode” Remark#1 Toggle ”→” to select “ON” or Toggle “←” to select “OFF” Exit Service Mode by pressing “Return” on Remote Commander. Remark#2 Ensure that there is no Cable (RF, HDMI, etc.) connected to the TV Remark#3...
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2018/05/04 04:12:02 (GMT+09:00) 4.11 Tuner Detection Press “Enter” or “” button to enter Tuner Detection 2) Go to “Back” and press “Enter” or “” button to return to Service Mode SYS SET...
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2018/05/04 04:12:02 (GMT+09:00) 4.11 Tuner Detection 3) Go to “Tuner Check” and press “” or “” to enter selection “On” or “Off” *. “Tuner Check” = , to execute “Tuner Check” and update “Tuner Status” • value. “Tuner Check” = (default value). Always set “Tuner Check” to “Off” after •...
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2018/05/04 04:12:02 (GMT+09:00) 4.12 ATMOS CEC Disable 1) Go to “ATMOS CEC DISABLE” and Press “” or “” button to select ‘0’ or ‘A’ ATMOS_CEC_DISABLE (EEPROM 0x30A0) Data : [0/A] Default : 0 Purpose : Data [A] is able to skip Atmos judgment CEC<Report Short Audio Descriptor>...
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2018/05/04 04:12:02 (GMT+09:00) 4.13 CEC Force LA = 0 1) Go to “CEC FORCE LA=0” and Press “” or “” button to select ‘0’ or ‘A’ CEC_Force_LA=0 Data : [0/A] Default : 0 Purpose : To avoid CEC conflict for Non CEC compliant device.
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2018/05/04 04:12:02 (GMT+09:00) 4.14 Read HDMI EDID 1) Go to “Read HDMI EDID” and Press “” button to enter “Read HDMI EDID” display Scroll the “Read HDMI EDID” display using “” or “” button to view more HDMI EDID. 2) Press “Enter” at back selection to return to Service Mode Menu or “Return” button to exit.
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2018/05/04 04:12:02 (GMT+09:00) 4.15 Option Bit 1) Go to “Option bit” and Press “Enter” or “” button Option Purpose To select the Shipping region of the Set. Shipping Please don’t change this setting unless for region service board replacement . To select the Tuner type of the Set. Please don’t change this setting unless for service Tuner ID board replacement .
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2018/05/04 04:12:02 (GMT+09:00) 4.15 Option Bit (Shipping Region) 1) Go to “Shipping Region” and Press “” or “” button 2) Press enter to confirm Region. Pop-up will display to select *region. (Region availability depends on SW pkg) 3) Press “<“ to select “Yes” & press “Enter” to confirm. Region Shipping region Model 0: PAD Others KD-**X7000F...
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2018/05/04 04:12:02 (GMT+09:00) 4.15 Option Bit (Tuner ID) 1) In Tuner ID service mode, Press “↓” to select “Shipping 2) Press enter to confirm Tuner ID. Pop-up will display Region” and Press “” or “” button to select *Tuner (availability depends on SW pkg) 3) Press “<“...
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