Lexmark M52 Series Service Manual

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B2865, M52xx, MS725, MS82x

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4064-2xx, 4xx, 6xx, 830

Service Manual

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Start diagnostics

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Maintenance

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Safety and notices

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Trademarks

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Index

January 24, 2020

www.lexmark.com

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Troubleshooting

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Summary of Contents for Lexmark M52 Series

Page 1 B2865, M52xx, MS725, MS82x Printers 4064-2xx, 4xx, 6xx, 830 Service Manual • Start diagnostics • Maintenance • Safety and notices • Trademarks • Index January 24, 2020 www.lexmark.com...
Page 2: Product Information
Trademarks Lexmark and the Lexmark logo are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer commands (language) and functions included in its printer products.
Page 3: Table Of Contents
4064 Table of contents Product information..................2 Edition notice....................2 Notices, conventions, and safety information.........21 Laser notice................................. 21 Conventions................................22 Safety information............................. 23 Change history.................... 27 Change history..............................27 General information..................31 Printer model conﬁgurations........................... 31 Paper support..............................32 Supported paper sizes............................... 32 Supported paper types.............................. 35 Supported paper weights ............................37 Tools required for service..........................39 Diagnostics and troubleshooting..............41...
Page 4 4064 Vertical light bands check ............................65 Vertical dark bands check............................66 Vertical dark streaks with print missing check ....................67 White streaks and voided areas check ......................... 68 Fine lines are not printed correctly check ......................71 Clipped pages or images check..........................72 Compressed images appear on prints check.......................73 Incorrect margins on prints check ...........................74 Toner rubs off check..............................
Page 5 4064 MPF pick jam service check ..........................115 MPF drive control failure service check ......................118 241 paper jams ................................120 241 paper jam messages.............................120 Tray 1 pick jam service check ..........................120 Tray 1 paper feeder control failure service check..................123 Sensor (tray 1 pass‑through) static jam service check .................124 Sensor (tray 1 pass‑through) late-arriving jam service check..............125 Sensor (tray 1 pass‑through) late-leaving or did-not-clear jam service check........129 242 paper jams ................................131...
Page 6 4064 415–418 paper jams ..............................204 415–418 paper jam messages...........................204 Mailbox diverter drive jam service check...................... 206 Mailbox transport drive jam service check ....................208 Sensor (mailbox pass‑through 1) static jam service check ............... 209 Sensor (mailbox pass‑through 1) late‑arriving or late‑leaving jam service check........211 Sensor (mailbox pass‑through 2) static jam service check ................214 Sensor (mailbox pass‑through 2) late‑arriving or late‑leaving jam service check .......215 420 paper jams................................219...
Page 7 Unsupported third party supply service check.....................295 Unsupported toner cartridge service check ....................296 4y user attendance errors............................296 41–44 user attendance messages ........................296 Incompatible Lexmark supply service check ....................297 Region mismatch service check ........................297 Toner cartridge shutter error service check ....................298 5y user attendance errors............................299 58–59 user attendance messages........................299...
Page 8 4064 155 error messages ..............................314 Duplex drive failure service check........................315 Toner cartridge drive failure service check ....................316 160–161 errors................................317 160 error messages .............................. 317 161 error messages..............................317 MPF drive failure service check.........................318 Tray 1 pick drive failure service check......................318 162–169 errors................................319 162 error messages ..............................319 163 error messages..............................320...
Page 9 Understanding the printer control panel....................377 Lexmark B2865, Lexmark MS725, Lexmark MS821, Lexmark MS823, and Lexmark MS825..377 Lexmark M5255, Lexmark M5265, Lexmark M5270, Lexmark MS822, and Lexmark MS826 ..378 Understanding the status of the power button and indicator light .............. 378 Diagnostics menu............................
Page 10 4064 Processor ID................................382 Serial number ................................382 Model name ................................382 Engine setting [x] ..............................382 EP setup ..................................382 Printer diagnostics and adjustments........................383 Sensor tests ................................383 Motor tests ................................383 Registration adjust..............................384 Add-on cards tests ...............................384 Margin Offset .................................385 Universal Override ...............................385 Additional input tray diagnostics...........................385 Sensor tests ................................385 Motor tests ................................386 Output device diagnostics ............................386...
Page 11 4064 Main motor drive removal ............................410 Fuser drive gears removal ............................412 Main fan removal ................................412 Motor (MPF) removal ..............................413 LVPS removal................................414 Paper feeder removal..............................417 Motor (redrive) removal ............................417 Sensor (toner smart chip) removal.........................418 Right side removals............................420 Right cover removal..............................420 HVPS removal ................................421 Cartridge fan removal ..............................423 Controller board access door removal........................423...
Page 12 4064 Top cover removal..............................455 Printhead removal ..............................455 Bin full sensor cover removal..........................460 Sensor (standard bin full) removal ........................460 Bin cover removal ..............................461 Bottom side removals............................ 464 Tray insert removal..............................464 Separator pad removal ............................464 Pick roller removal..............................465 Optional tray drive gear removal ..........................466 Sensor (duplex path) with cover removal ......................466 Sensor (paper size) removal ...........................
Page 13 4064 Motor (250‑ and 550-sheet tray transport) removal ..................504 250‑ and 550-sheet tray paper feeder removal....................504 250‑ and 550-sheet tray controller board removal ..................506 Sensor (250‑ and 550-sheet tray pass‑through) removal................507 Sensor (250‑ and 550-sheet tray pick) removal ....................507 Sensor (250‑...
Page 14 4064 HCOE left cover removal............................550 HCOE controller board removal ..........................552 HCOE lower interface cable removal........................553 HCOE upper interface cable removal........................554 HCOE latch removal ..............................554 Motor (HCOE diverter) removal ..........................556 Sensor (HCOE bin) removal............................556 HCOE bin spring removal............................557 HCOE bin pinion removal............................558 Sensor (HCOE rear door interlock) removal.......................559 HCOE drive belt removal............................561 HCOE belt tensioner removal ..........................563...
Page 15 4064 Staple ﬁnisher latch removal ...........................616 Staple ﬁnisher spring with string removal......................617 Sensor (staple ﬁnisher paddle) removal.......................618 Motor (staple ﬁnisher right tamper) removal .......................619 Motor (staple ﬁnisher left tamper) removal......................619 Tamper drive belt removal ............................. 620 Sensor (staple ﬁnisher right tamper) removal.....................621 Sensor (staple ﬁnisher left tamper) removal.......................623 Staple ﬁnisher bin LED removal..........................625 Tamper aligner removal ............................627...
Page 16 4064 Mailbox top diverter spring removal........................689 Sensor (mailbox pass‑through) removal......................693 Optional staple, hole punch ﬁnisher removals..................698 Optional staple, hole punch ﬁnisher removal ....................698 Left staple cartridge access door removal ......................699 Staple, hole punch ﬁnisher left cover removal ....................699 Staple, hole punch ﬁnisher right cover removal....................701 Staple, hole punch ﬁnisher top cover removal....................703 Staple cartridge holder removal..........................704 Staple, hole punch ﬁnisher controller board removal ..................705...
Page 17 4064 Printer controller board connectors......................749 Maintenance....................757 Inspection guide.............................. 757 Scheduled maintenance..........................758 Fuser maintenance kits............................758 Maintenance kits................................760 Identifying the type of fuser used in the printer....................762 Preventive maintenance..........................762 Device‑speciﬁc preventive maintenance......................762 Lubrication speciﬁcation..........................763 Cleaning the printer............................763 Cleaning the printer ..............................763 Cleaning the printhead glass ..........................
Page 18 4064 Assembly 21: Output expander 1........................813 Assembly 22: Output expander 2....................... 815 Assembly 23: Output expander 3........................817 Assembly 24: Output expander 4........................819 Assembly 25: High capacity output expander 1..................821 Assembly 26: High capacity output expander 2..................823 Assembly 27: High capacity output expander 3..................825 Assembly 28: High capacity output expander 4..................827 Assembly 29: Staple ﬁnisher 1........................829 Assembly 30: Staple ﬁnisher 2........................831...
Page 19 4064 Options conﬁgurations..........................859 Theory of operation.................. 861 Print cycle operation............................861 Flowchart ..................................861 Electrophotographic (EP) process..........................861 Fresh toner delivery drive ............................867 Main drive ..................................868 Printer operation............................. 869 Printer sections ................................869 Printer paper path rollers ............................870 Printer paper path sensors ............................871 Tray pick and lift drive ..............................872 MPF pick drive................................
Page 20 4064 SHPF paper path rollers ............................901 SHPF paper path sensors ............................902 SHPF entrance drive..............................903 SHPF HPU transport drive ............................904 SHPF hole punch drive ............................905 SHPF exit drive................................906 Paper stack edge alignment drives ........................907 Paper stack height detection ..........................909 SHPF ejector drive ..............................910 SHPF elevator drive..............................911 SHPF bin clamp drive ..............................912...
Page 21: Notices, Conventions, And Safety Information
4064 Notices, conventions, and safety information Laser notice The printer is certiﬁed in the U.S. to conform to the requirements of DHHS 21 CFR, Chapter I, Subchapter J for Class I (1) laser products, and elsewhere is certiﬁed as a Class I laser product conforming to the requirements of IEC 60825-1: 2014.
Page 22: Conventions
4064 Laser-Hinweis Der Drucker wurde in den USA zertiﬁziert und entspricht den Anforderungen der Vorschriften DHHS 21 CFR Kapitel I für Laserprodukte der Klasse I (1), andernorts ist er als Laserprodukt der Klasse I zertiﬁziert, das den Anforderungen von IEC 60825-1 entspricht: 2014. Laserprodukte der Klasse I werden nicht als gefährlich betrachtet.
Page 23: Safety Information
4064 ATTENTION : RISQUE DE PINCEMENT : Signale un risque de pincement entre des pièces mobiles. Convenciones Nota: Las notas señalan información que puede serle útil. Aviso: Las advertencias indican algo que podría dañar el software o el hardware del producto. PRECAUCIÓN: Las precauciones indican una situación de posible peligro que puede implicar lesiones para el usuario.
Page 24 CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.
Page 25 ATTENTION—RISQUE DE BLESSURE : Utilisez uniquement un parasurtenseur correctement raccordé à l'imprimante et au câble d'alimentation fourni avec la machine. L'utilisation de parasurtenseurs non fabriqués par Lexmark comporte un risque d'incendie et de dégâts matériels, et peut amoindrir les performances de l'imprimante.
Page 26 Lexmark debidamente conectado entre la impresora y el cable de alimentación que con ella se suministra. El uso de protectores de sobretensión de marcas distintas a Lexmark puede dar lugar a que el rendimiento de la impresora sea bajo, a daños materiales o a posibles incendios.
Page 27: Change History
4064 Change history Change history January 24, 2020 • Control panel (2.4‑inch) cover FRU PN was changed from 41X2689 to 41X2690 on the Control panel (2.4‑inch display) parts catalog. • Updated the Updating the printer ﬁrmware topic to include using a USB cable connection option. January 10, 2020 •...
Page 28 4064 May 31, 2019 • Fuser components information was added to the Printer operation section. • Inspection guide was added to the Maintenance section. • Step for removing the printhead access cover was added to the Fuser removal. • Wax wiper (40X0581) and oil wiper (40X0579) were added to the Fuser Parts catalog. •...
Page 29 4064 • New error codes and service checks were added to the 421–429 paper jams section. • New error codes and service checks were added to the 435–438 paper jams section. • 430–434 paper jams section was added. • 440–444 paper jams section was added. •...
Page 30 4064...
Page 31: General Information
General information Printer model conﬁgurations The Lexmark MS725, Lexmark MS82x, Lexmark B2865, and Lexmark M52xx printers are network‑capable, laser printers. All information in this service manual pertains to all models unless explicitly noted. The printer is available in the following models: Model name Conﬁguration / description...
Page 32: Paper Support
216 x 330 mm (8.5 x 13 in.) A5 long edge feed (LEF) is recommended over A5 short edge feed (SEF). Envelopes wider than 101.6 mm (4.5 in.) may crease. This paper type must be tested for acceptability. Envelopes are not supported on Lexmark MS725. General information...
Page 33 A5 long edge feed (LEF) is recommended over A5 short edge feed (SEF). Envelopes wider than 101.6 mm (4.5 in.) may crease. This paper type must be tested for acceptability. Envelopes are not supported on Lexmark MS725. Paper sizes supported by the output options or ﬁnishers...
Page 34 4064 Paper size Output 4‑bin mailbox Staple ﬁnisher Staple, hole punch ﬁnisher expander or Stack Staple Stack Staple Hole high‑capacity punch output expander 105 x 148 mm (4.1 x 5.8 in.) JIS B5 182 x 257 mm (7.2 x 10.1 in.) Oﬁcio (Mexico) 216 x 340 mm (8.5 x 13.4 in.)
Page 35: Supported Paper Types
4064 Paper size Output 4‑bin mailbox Staple ﬁnisher Staple, hole punch ﬁnisher expander or Stack Staple Stack Staple Hole high‑capacity punch output expander DL Envelope 110 x 220 mm (4.3 x 8.7 in.) C5 Envelope 162 x 229 mm (6.4 x 9 in.) B5 Envelope 176 x 250 mm (6.9 x 9.8 in.)
Page 36 4064 Paper type Standard Optional Multipurpose feeder Two‑sided printing 550‑sheet tray, 2100‑sheet tray optional 250‑ or 550‑sheet tray Letterhead Preprinted Colored Paper Light Heavy Rough/Cotton Custom Type [x] To prevent transparencies from sticking together, print up to 20 pages only. Print the succeeding pages after three minutes.
Page 37: Supported Paper Weights
4064 Paper type Output 4‑bin Staple ﬁnisher Staple, hole punch ﬁnisher expander or mailbox Stack Staple Stack Staple Hole punch high‑capacity output expander Colored Paper Light Heavy Rough/Cotton Custom Type [x] Supported paper weights Paper weights supported by the printer Paper type and weight Standard Optional...
Page 38 4064 Paper type and weight Standard Optional Multipurpose feeder Two‑sided printing 550‑sheet 2100‑sheet tray, optional tray 250‑ or 550‑sheet tray Integrated forms ² 140–175 g/m (37–47‑lb bond) Integrated forms ² 75–135 g/m (20–36‑lb bond) Envelopes ² 60–105 g/m (16–28‑lb bond) ²...
Page 39: Tools Required For Service
4064 Paper type and Output 4‑bin Staple ﬁnisher Staple, hole punch ﬁnisher weight expander or mailbox Stack Staple Stack Staple Hole punch high‑capacity output expander Card stock ² 176 g/m grain long (65‑lb bond) Card stock ² 163 g/m grain long (90‑lb bond) Transparency...
Page 40 4064 • Spring hook • Feeler gauges • Analog or digital multimeter • Parallel wrap plug 1319128 • Twinax/serial debug cable 1381963 • Coax/serial debug cable 1381964 • Flashlight (optional) • 3‑mm hex wrench • 5.5‑mm hex wrench General information...
Page 41: Diagnostics And Troubleshooting
4064 Diagnostics and troubleshooting Troubleshooting precautions CAUTION—SHOCK HAZARD: When you see this symbol on the product, there is a danger from hazardous voltage in the area of the product where you are working. Unplug the product before you begin, or use caution if the product must receive power in order to perform the task. CAUTION—SHOCK HAZARD: This product uses an electronic power switch.
Page 42 4064 Precauciones durante la solución de problemas PRECAUCIÓN: PELIGRO DE DESCARGAS ELÉCTRICAS: Cuando vea este símbolo en el producto, existe peligro de tensiones peligrosas en el área del producto en la que está trabajando. Desconecte el producto antes de empezar o tenga cuidado si el producto debe recibir alimentación a ﬁn de realizar la tarea.
Page 43: Troubleshooting Overview
Before you start the troubleshooting procedures, perform the following checks: • Use genuine Lexmark supplies and parts for the best results. Third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. •...
Page 44: Fixing Print Quality Issues
4064 • For 4.3” and 7” display touch‑screen models, press the 6 and 7 keys, and then POR the printer. • For LED models, contact the next level of technical support for assistance. Return the printer to standard operating mode to service the printer and return to full‑function printing. Safe Mode print behavior The following table outlines the behavior for this printer model while in Safe Mode: Safe Mode engine features...
Page 45: Gray Background On Prints Check
Step 2 Go to step 4. Go to step 3. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 46 4064 Actions Step 4 Go to step 5. The problem is solved. Remove any packing material left on the imaging unit, including pieces of tape on the side of the unit and the red separator plastic. Note: You may need a pair of pliers to remove a piece of broken plastic inside the imaging unit.
Page 47: Printer Is Printing Blank Pages Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 48 4064 Actions Step 4 Go to step 5. The problem is solved. Check the imaging unit for damage and proper installation, and replace if necessary. Does the problem remain? Step 5 Go to step 7. Go to step 6. Check the transfer roller for proper installation. Is the transfer roller properly installed? Step 6 Go to step 7.
Page 49 4064 Actions Step 12 Go to step 13. The problem is solved. Check the coupler for signs of damage. The coupler is located on the main motor drive of the printer. • Good condition • Bad condition If the coupler is damaged, then replace the main motor drive. “Main motor drive removal”...
Page 50: Print Is Too Dark Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 51 4064 Actions Step 4 Go to step 5. The problem is solved. From the control panel, set the paper type, texture, and weight in the Paper menu to match the paper loaded. Does the problem remain? Step 5 Go to step 6. The problem is solved.
Page 52: Print Is Too Light Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 53 4064 Actions Step 4 Go to step 5. The problem is solved. Remove the toner cartridge and imaging unit. Push either side of the transfer roller, located below the imaging unit, to check if it depresses and bounces back into place. If the transfer roller does not depress and bounce back into place, then reinstall it by pulling up the blue gear and pulling it out from the right side to the left.
Page 54: Paper Curl Check
4064 Actions Step 9 Go to step 10. The problem is solved. Remove the HVPS shield. See “HVPS removal” on page 421. Verify if all the cables on the HVPS are properly installed. If necessary, reinstall the cables. Does the problem remain? Step 10 Go to step 11.
Page 55 Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 56: Folded Or Wrinkled Paper Check
Go to step 2. The problem is solved. Check if the printer is using a non-Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then do not replace the imaging unit. Refer the users to their cartridge supplier.
Page 57: Printer Is Printing Solid Black Pages Check
4064 Actions Step 2 Go to step 3. The problem is solved. Check if the paper loaded is from a fresh package. Note: The amount of moisture in paper affects both print quality and printer ability to feed paper correctly. Make sure that the printer supports the paper loaded.
Page 58 Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 59: Repeating Defects Appear On Prints Check
4064 Actions Step 5 Go to step 6. The problem is solved. Remove the right cover. See “Right cover removal” on page 420. Check the cable connections between the HVPS and J15 on the controller board. If necessary, reseat the cables. Does the problem remain? Step 6 Contact the next...
Page 60: Skewed Print Check
4064 Actions Step 3 Go to step 4. Contact the next level of support. Measure the distance between repeating defects, and then check if it matches any of the following: • 3.71 in. (94.25 mm) • 3.75 in. (95.2 mm) Does the distance measured match any of the items listed? Step 4 Go to step 5.
Page 61 4064 Actions Step 3 Go to step 5. Go to step 4. Check if the printer supports the paper loaded. Note: For a complete list of supported paper, see the printer User’s Guide. Is the paper supported? Step 4 Go to step 5. The problem is solved.
Page 62: Streaked Vertical Lines Appear On Prints Check
4064 Actions Step 11 Go to step 13. Go to step 12. Check if the printer supports the paper loaded. Note: For a complete list of supported paper, see the printer User’s Guide. Is the paper supported? Step 12 Go to step 13. The problem is solved.
Page 63 Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 64: Horizontal Light Bands Check
Does the problem remain? Step 2 Go to step 4. Go to step 3. Check if the printer is using a genuine and supported Lexmark imaging unit. Is the printer using a genuine and supported imaging unit? Step 3 Go to step 4.
Page 65: Vertical Light Bands Check
Actions Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, refer the users to their cartridge supplier.
Page 66: Vertical Dark Bands Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 67: Vertical Dark Streaks With Print Missing Check
4064 Actions Step 3 Go to step 4. The problem is solved. Remove any packing material left on the imaging unit, including pieces of tape on the side of the unit and the red separator plastic. Note: You may need a pair of pliers to remove a piece of broken plastic inside the imaging unit.
Page 68: White Streaks And Voided Areas Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 69 Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, do not replace the imaging unit. Refer the users to their cartridge supplier.
Page 70 4064 Actions Step 5 Go to step 6. Go to step 7. Check the shutter tab (A) on the toner cartridge for signs of damage. Is the shutter tab damaged? Step 6 Go to step 7. The problem is solved. Replace the imaging unit and the toner cartridge.
Page 71: Fine Lines Are Not Printed Correctly Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 72: Clipped Pages Or Images Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 73: Compressed Images Appear On Prints Check
4064 Actions Step 4 Contact the next The problem is level of support. solved. Replace the imaging unit. Does the problem remain? Compressed images appear on prints check Note: Before performing this print quality check, go to the control panel home screen and navigate to Settings >...
Page 74: Incorrect Margins On Prints Check
4064 Actions Step 3 Contact the next The problem is level of support. solved. Replace the motor (main). See “Main motor drive removal” on page 410. Does the problem remain? Incorrect margins on prints check Note: Before performing this print quality check, go to the control panel home screen and navigate to Settings >...
Page 75: Toner Rubs Off Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 76: Toner Specks Appear On Prints Check
4064 Actions Step 4 Go to step 5. The problem is solved. Remove, and then reinstall the fuser. Does the problem remain? Step 5 Go to step 6. The problem is solved. Replace the fuser. See “Fuser removal” on page 452.
Page 77 Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third‑party cartridge, then refer the users to their cartridge supplier.
Page 78: Paper Jams
4064 Paper jams Avoiding jams Load paper properly • Make sure paper lies ﬂat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it. •...
Page 79 4064 Allow the paper to enter the optional mailbox bins properly • Make sure to adjust the bin extender so that the paper size indicators match the size of the paper used. Notes: – If the bin extender is shorter than the size of the paper you are printing on, then the paper causes a jam in the mailbox bin.
Page 80: Identifying Jam Locations
4064 • Flex, fan, and straighten paper or specialty media before loading it. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure the paper size and type are set correctly on the computer or printer control panel.
Page 81: 200 Paper Jams
4064 Jam locations Finisher or output option bin Standard bin Door A Multipurpose feeder Trays Finisher or output option rear door • Door H • Door K • Door L • Door N • Door P Door C Stapler door •...
Page 82 4064 Error code Description Action 200.22 Paper fed from tray 2 was detected earlier than “Sensor (input) early‑arriving jam service expected at the sensor (input). check” on page 200.23 Paper fed from tray 2 was detected later than “Sensor (input) never- or late-arriving jam expected or was never detected at the sensor service check”...
Page 83: Sensor (Input) Early-Arriving Jam Service Check
4064 Sensor (input) early‑arriving jam service check Action Step 1 Go to step 2. Go to step 7. Identify the source tray. Is the MPF the source tray? Step 2 Go to step 4. Go to step 3. Check the MPF pick roller for excess wear and contamination. Is the pick roller free of excess wear and contamination? Step 3 Go to step 4.
Page 84 4064 Action Step 9 Go to step 11. Go to step 10. Check each tray for paper fragments and partially fed paper. Are the trays free of paper fragments and partially fed paper? Step 10 Go to step 11. The problem is solved.
Page 85: Sensor (Input) Never- Or Late-Arriving Jam Service Check
4064 Sensor (input) never- or late-arriving jam service check Action Step 1 Go to step 10. Go to step 2. Check if blank pages were fed out before the error occurred. Were there blank pages fed out prior to the error? Step 2 Go to step 4.
Page 86 4064 Action Step 10 Go to step 14. Go to step 11. Enter the Diagnostics menu, and then navigate to: Printer diagnostics and adjustments > Sensor tests Find the sensor (Input). Does the sensor status change while toggling the sensor? Step 11 Go to step 13.
Page 87: Sensor (Input) Late-Leaving Or Did-Not-Clear Jam Service Check
4064 Action Step 17 Contact the next The problem is level of support. solved. Perform a print test. Does the problem remain? Sensor (input) late-leaving or did-not-clear jam service check Action Step 1 Go to step 3. Go to step 2. Pull out all the source trays, and then check if the paper size matches the size set on the tray guides.
Page 88 4064 Action Step 9 Go to step 10. The problem is solved. Clean or replace the MPF pick roller. See “MPF pick roller removal” on page 442. Does the problem remain? Step 10 Go to step 13. Go to step 11. Remove the left cover.
Page 89 4064 Action Step 17 Go to step 21. Go to step 18. Enter the Diagnostics menu, and then navigate to: Printer diagnostics and adjustments > Sensor tests Find the sensor (Input). Does the sensor status change while toggling the sensor? Step 18 Go to step 20.
Page 90: Sensor (Input) Static Jam Service Check
4064 Action Step 25 Contact the next The problem is level of support. solved. Perform a print test. Does the problem remain? Sensor (input) static jam service check Action Step 1 Go to step 3. Go to step 2. Check the paper path for paper fragments and partially fed paper. Is the paper path free of paper fragments and partially fed paper? Step 2 Go to step 3.
Page 91: Sensor (Input) Early-Leaving Jam Service Check
4064 Sensor (input) early‑leaving jam service check Action Step 1 Go to step 3. Go to step 2. Check the paper path for paper fragments and partially fed paper. Is the paper path free of paper fragments and partially fed paper? Step 2 Go to step 3.
Page 92 4064 Error code Description Action 202.15 Paper fed from tray 1 never cleared the sensor “Sensor (fuser exit) late-leaving jam service (fuser exit). check” on page 202.22 Paper fed from tray 2 was detected earlier than “Sensor (fuser exit) early-arriving jam expected at the sensor (fuser exit).
Page 93: Sensor (Fuser Exit) Early-Arriving Jam Service Check
4064 Sensor (fuser exit) early-arriving jam service check Action Step 1 Go to step 3. Go to step 2. Check if paper is properly loaded in each tray. Is paper properly loaded in each tray? Step 2 Go to step 3. The problem is solved.
Page 94: Sensor (Fuser Exit) Late-Arriving Jam Service Check
4064 Action Step 9 Contact the next The problem is level of support. solved. Perform a print test. Does the problem remain? Sensor (fuser exit) late-arriving jam service check Notes: • Make sure to install a genuine and supported toner cartridge. •...
Page 95 4064 Action Step 1 Go to step 2. Go to step 3. Remove the toner cartridge. Inside the printer on the left side, check if the roller (A) is missing. Note: A dislodged or missing roller may cause a grinding noise when the printer is operating.
Page 96 4064 Action Step 6 Go to step 10. Go to step 7. Enter the Diagnostics menu, and then navigate to: Printer diagnostics and adjustments > Sensor tests Find the sensor (Fuser exit). Does the sensor status change while toggling the sensor? Step 7 Go to step 10.
Page 97 4064 Action Step 12 Go to step 14. Go to step 13. Remove the fuser. See “Fuser removal” on page 452. Manually rotate the fuser drive gear (A). Note: The gear should turn smoothly, but with some resistance. Does the gear rotate properly? Step 13 Go to step 14.
Page 98: Sensor (Fuser Exit) Early-Leaving Jam Service Check
4064 Action Step 16 Go to step 19. Go to step 17. Perform a print test, and then check if the paper is properly transported by the fuser drive motor assembly to the sensor (fuser exit). Was the paper properly transported by the fuser drive motor assembly? Step 17 Go to step 18.
Page 99: Sensor (Fuser Exit) Late-Leaving Jam Service Check
4064 Action Step 5 Contact the next The problem is level of support. solved. Perform a print test. Does the problem remain? Sensor (fuser exit) late-leaving jam service check Action Step 1 Go to step 3. Go to step 2. Check the rear door for damage.
Page 100 4064 Action Step 8 Go to step 9. The problem is solved. Replace the fuser. See “Fuser removal” on page 452. Does the problem remain? Step 9 Go to step 11. Go to step 10. Check the upper redrive for damage. Is the upper redrive free of damage? Step 10 Go to step 11.
Page 101: Sensor (Fuser Exit) Static Jam Service Check
4064 Sensor (fuser exit) static jam service check Action Step 1 Go to step 3. Go to step 2. Check the paper path and the trays for paper fragments and partially fed paper. Are the paper path and trays free of paper fragments and partially fed paper? Step 2 Go to step 3.
Page 102: 221 Paper Jams
4064 221 paper jams 221 paper jam messages Error code Description Action 221.91 Paper remains detected at the sensor (narrow “Sensor (narrow media) static jam service media) after the printer is turned on. check” on page 102. 221.93 Paper never arrived at the sensor (narrow media). “Sensor (narrow media) late-arriving jam Paper source is undetermined.
Page 103: Sensor (Narrow Media) Late-Arriving Jam Service Check
4064 Action Step 7 Contact the next The problem is level of support. solved. Perform a print test. Does the problem remain? Sensor (narrow media) late-arriving jam service check Action Step 1 Go to step 2. Go to step 3. Check the fuser for damage and life expiration.
Page 104: 230 Paper Jams
4064 Action Step 8 Contact the next The problem is level of support. solved. Perform a print test. Does the problem remain? 230 paper jams 230 paper jam messages Error code Description Action 230.03 Paper fed from the MPF never reached the sensor “Sensor (duplex path) late-arriving jam (duplex path).
Page 105: Sensor (Duplex Path) Early-Arriving Jam Service Check
4064 Error code Description Action 230.44 Paper fed from tray 4 cleared the sensor (duplex “Sensor (duplex path) early‑leaving jam path) earlier than expected. service check” on page 108. 230.45 Paper fed from tray 4 never cleared the sensor “Sensor (duplex path) late-leaving jam (duplex path).
Page 106: Sensor (Duplex Path) Late-Arriving Jam Service Check
4064 Action Step 5 Go to step 6. The problem is solved. Reseat the cable. Does the problem remain? Step 6 Go to step 7. The problem is solved. Replace the sensor. See “Sensor (duplex path) with cover removal” on page 466.
Page 107 4064 Action Step 5 Go to step 9. Go to step 6. Remove the duplex/MPF tray. See “Duplex/MPF tray removal” on page 434. Enter the Diagnostics menu, and then navigate to: Printer diagnostics and adjustments > Sensor tests Find the sensor (Duplex path). Does the sensor status change while toggling the sensor? Step 6 Go to step 8.
Page 108: Sensor (Duplex Path) Early-Leaving Jam Service Check
4064 Action Step 12 Contact the next The problem is level of support. solved. Perform a print test. Does the problem remain? Sensor (duplex path) early‑leaving jam service check Action Step 1 Go to step 3. Go to step 2. Check the paper path for paper fragments and partially fed paper.
Page 109 4064 Action Step 3 Go to step 7. Go to step 4. Remove the duplex/MPF tray. See “Duplex/MPF tray removal” on page 434. Enter the Diagnostics menu, and then navigate to: Printer diagnostics and adjustments > Sensor tests Find the sensor (Duplex path). Does the sensor status change while toggling the sensor? Step 4 Go to step 6.
Page 110: Sensor (Duplex Path) Static Jam Service Check
4064 Action Step 10 Go to step 11. The problem is solved. Reseat the motor cable J27 on the controller board. Does the problem remain? Step 11 Go to step 12. The problem is solved. Replace the motor. See “Motor (duplex) removal” on page 450.
Page 111: 232 Paper Jams
4064 Action Step 5 Go to step 6. The problem is solved. Reseat the cable. Does the problem remain? Step 6 Go to step 7. The problem is solved. Replace the sensor. See “Sensor (duplex path) with cover removal” on page 466.
Page 112: Sensor (Input) Late-Arriving Jam (During Duplex Print) Service Check
4064 Error code Description Action 232.35 During a duplex print job, paper fed from tray 3 “Sensor (input) late-leaving jam (during never cleared the sensor (input). duplex print) service check” on page 114. 232.43 During a duplex print job, paper fed from tray 4 “Sensor (input) late-arriving jam (during never reached the sensor (input).
Page 113: Sensor (Input) Early-Leaving Jam (During Duplex Print) Service Check
4064 Action Step 5 Go to step 6. The problem is solved. Reseat the cable. Does the problem remain? Step 6 Go to step 7. The problem is solved. Replace the sensor. See “Sensor (input) removal” on page 440. Does the problem remain? Step 7 Go to step 10.
Page 114: Sensor (Input) Late-Leaving Jam (During Duplex Print) Service Check
4064 Action Step 3 Go to step 5. Go to step 4. Check the sensor (input) area for paper fragments and partially fed paper. Is the area free of paper fragments and partially fed paper? Step 4 Go to step 5. The problem is solved.
Page 115: 240 Paper Jams
4064 Action Step 6 Go to step 7. The problem is solved. Remove the right cover. See “Right cover removal” on page 420. Reseat the motor cable J71 on the controller board. Does the problem remain? Step 7 Go to step 8. The problem is solved.
Page 116 4064 Action Step 3 Go to step 7. Go to step 4. Check if the paper size matches the size set on the MPF tray guides. Does the paper size match the size set on the tray? Step 4 Go to step 5. The problem is solved.
Page 117 4064 Action Step 13 Go to step 18. Go to step 14. Enter the Diagnostics menu, and then navigate to: Printer diagnostics and adjustments > Sensor tests Find the sensor (MPF media present). Does the sensor status change while toggling the sensor? Step 14 Go to step 16.
Page 118: Mpf Drive Control Failure Service Check
4064 Action Step 21 Go to step 22. The problem is solved. Replace the sensor. See “Sensor (input) removal” on page 440. Does the problem remain? Step 22 Go to step 25. Go to step 23. Remove the left cover. See “Left cover removal”...
Page 119 4064 Action Step 4 Go to step 5. The problem is solved. Remove the excess paper from the tray. Does the problem remain? Step 5 Go to step 7. Go to step 6. Check the MPF tray for crumpled, damaged, or deformed paper. Are the sheets of paper on the tray still in good condition? Step 6 Go to step 7.
Page 120: 241 Paper Jams
4064 241 paper jams 241 paper jam messages Error code Description Action 241.16 Paper fed from tray 1 was picked but it never “Tray 1 pick jam service check” on reached the sensor (input). page 120. 241.23 Paper fed from tray 2 never reached the sensor “Sensor (tray 1 pass‑through) late-arriving (tray 1 pass‑through).
Page 121 4064 Action Step 3 Go to step 4. Go to step 5. Check if tray 1 is overﬁlled. Is the tray overﬁlled? Step 4 Go to step 5. The problem is solved. Remove the excess paper from the tray. Does the problem remain? Step 5 Go to step 7.
Page 122 4064 Action Step 12 Go to step 13. The problem is solved. Replace the tray insert. Does the problem remain? Step 13 Go to step 15. Go to step 14. Check the aligner for obstructions. Is the aligner free of obstructions? Step 14 Go to step 15.
Page 123: Tray 1 Paper Feeder Control Failure Service Check
4064 Action Step 20 Go to step 21. The problem is solved. Remove the right cover. See “Right cover removal” on page 420. Reseat the motor cable J73 on the controller board. Reseat the paper feeder cable. Does the problem remain? Step 21 Go to step 22.
Page 124: Sensor (Tray 1 Pass-Through) Static Jam Service Check
4064 Action Step 6 Go to step 7. The problem is solved. Replace the affected sheets. Does the problem remain? Step 7 Go to step 10. Go to step 8. Remove the left cover. See “Left cover removal” on page 409.
Page 125: Sensor (Tray 1 Pass-Through) Late-Arriving Jam Service Check
4064 Action Step 3 Go to step 7. Go to step 4. Remove the duplex/MPF tray. See “Duplex/MPF tray removal” on page 434. Enter the Diagnostics menu, and then navigate to: Printer diagnostics and adjustments > Sensor tests Find the sensor (Tray 1 pass-through). Does the sensor status change while toggling the sensor? Step 4 Go to step 6.
Page 126 4064 Action Step 3 Go to step 4. The problem is solved. Make sure that all the trays and tray inserts are properly installed. Does the problem remain? Step 4 Go to step 5. The problem is solved. Enter the Diagnostics menu, and then navigate to: Input tray quick print >select source tray >...
Page 127 4064 Action Step 10 Go to step 11. The problem is solved. Reinstall, clean, or replace the pick roller. See “Pick roller removal” on page 503. Does the problem remain? Step 11 Go to step 13. Go to step 12. Remove the source tray insert, and then check if the following components are functional and free of damage: •...
Page 128 4064 Action Step 17 Go to step 18. The problem is solved. Replace the motor. See “Motor (MPF) removal” on page 413. Does the problem remain? Step 18 Go to step 21. Go to step 19. Remove the left cover from the optional tray whose motor will be tested.
Page 129: Sensor (Tray 1 Pass-Through) Late-Leaving Or Did-Not-Clear Jam Service Check
4064 Sensor (tray 1 pass‑through) late-leaving or did-not-clear jam service check Action Step 1 Go to step 3. Go to step 2. Pull out all the source trays, and then check if the paper size matches the size set on the tray guides. Does the paper size match the size set on the tray? Step 2 Go to step 3.
Page 130 4064 Action Step 10 Go to step 11. The problem is solved. Remove the obstructions. Does the problem remain? Step 11 Go to step 15. Go to step 12. Remove the duplex/MPF tray. See “Duplex/MPF tray removal” on page 434. Enter the Diagnostics menu, and then navigate to: Printer diagnostics and adjustments >...
Page 131: 242 Paper Jams
4064 Action Step 18 Go to step 19. The problem is solved. Replace the motor (MPF). See “Motor (MPF) removal” on page 413. Does the problem remain? Step 19 Contact the next The problem is level of support. solved. Perform a print test. Does the problem remain? 242 paper jams 242 paper jam messages...
Page 132 4064 Error code Description Action 242.53 Paper fed from tray 5 never reached the sensor “Sensor (tray 2 pass‑through) late-arriving (tray 2 pass‑through). or late‑leaving jam service check” on page 139. 242.55 Paper fed from tray 5 cleared the sensor (tray 2 pass‑through) later than expected.
Page 133: Sensor (Tray 2 Pass-Through) Static Jam Service Check
4064 Error code Description Action 242.80 Motor (tray 2 pick/lift) does not turn on. “Optional tray pick drive failure service check” on page 324. 242.81 Motor (tray 2 pick/lift) does not turn off. 242.82 Motor (tray 2 pick/lift) speed did not ramp up to the required level.
Page 134 4064 Action Step 4 Go to step 9. Go to step 5. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics > Sensor tests Find the sensor (Pass-through (tray 2)). Does the sensor status change while toggling the sensor? Step 5 Go to step 7.
Page 135: Tray 2 Pick Jam Service Check
4064 Tray 2 pick jam service check Action Step 1 Go to step 3. Go to step 2. Check the paper path and trays for paper fragments and partially fed paper. Is the paper path free of paper fragments and partially fed paper? Step 2 Go to step 3.
Page 136 4064 Action Step 9 Go to step 11. Go to step 10. Remove the source tray insert, and then check if the following components are functional and free of damage: • Paper guides • Lift plate Note: Move the components or turn gears to check for proper mechanisms.
Page 137 4064 Action Step 16 Go to step 18. Go to step 17. Remove the optional tray left cover. See “250‑ and 550-sheet tray left cover removal” on page 496. Check the sensor cable on the optional tray controller board for proper connection. Is the cable properly connected? Step 17 Go to step 18.
Page 138 4064 Action Step 23 Go to step 27. Go to step 24. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics > Sensor tests Find the sensor (Pick roller index (tray 2)). Does the sensor status change while toggling the sensor? Step 24 Go to step 26.
Page 139: Sensor (Tray 2 Pass-Through) Late-Arriving Or Late-Leaving Jam Service Check
4064 Action Step 30 Contact the next Go to step 31. level of support. Check the source tray controller board and its connector pins for damage. Are the tray controller board and its connectors free of damage? Step 31 Contact the next The problem is level of support.
Page 140 4064 Action Step 6 Go to step 8. Go to step 7. Remove the optional tray left cover. See “250‑ and 550-sheet tray left cover removal” on page 496. Check the sensor cable on the optional tray controller board for proper connection. Is the cable properly connected? Step 7 Go to step 8.
Page 141 4064 Action Step 13 Go to step 15. Go to step 14. Check the separator pad for improper installation, contamination, wear, and damage. Is the separator pad properly installed and free of contamination, wear, and damage? Step 14 Go to step 15. The problem is solved.
Page 142: Sensor (Tray 2 Pass-Through) Unknown Source Pick Jam Service Check
4064 Action Step 19 Go to step 20. The problem is solved. Reseat the cable on the motor and on the optional tray controller board. Does the problem remain? Step 20 Go to step 21. The problem is solved. Replace the source tray paper feeder. See “250‑...
Page 143 4064 Action Step 4 Go to step 5. Perform the appropriate service Enter the Diagnostics menu, and then navigate to: check for the speciﬁc Input tray quick print error. Do feed tests from trays 2 to 5. Check if the same error occurs. Does the same problem remain? Step 5 Go to step 7.
Page 144 4064 Action Step 10 Go to step 11. The problem is solved. Replace the tray insert. Does the problem remain? Step 11 Go to step 15. Go to step 12. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics > Sensor tests Find the sensor (Pass-through (tray 2)).
Page 145 4064 Action Step 17 Go to step 18. The problem is solved. Reseat the cable. Does the problem remain? Step 18 Go to step 19. The problem is solved. Replace the sensor. See “Sensor (250‑ and 550-sheet tray pick) removal” on page 507.
Page 146 4064 Action Step 24 Go to step 26. Go to step 25. Remove the optional tray left cover. See “250‑ and 550-sheet tray left cover removal” on page 496. Check the sensor cable on the optional tray controller board for proper connection. Is the cable properly connected? Step 25 Go to step 26.
Page 147: Sensor (Tray 2 Pass-Through) Unknown Source Late-Arriving Or Late-Leaving Jam Service Check
4064 Sensor (tray 2 pass‑through) unknown source late-arriving or late‑leaving jam service check Action Step 1 Go to step 3. Go to step 2. Check the paper path and trays for paper fragments and partially fed paper. Is the paper path free of paper fragments and partially fed paper? Step 2 Go to step 3.
Page 148 4064 Action Step 9 Go to step 11. Go to step 10. Check the affected source tray pick roller for improper installation, contamination, and damage. Note: Make sure that the pick roller is fully pressed to its feeder shaft. A click will be heard indicating a proper engagement between the latches and the shaft.
Page 149 4064 Action Step 15 Go to step 18. Go to step 16. Remove the left cover from the optional tray whose motor will be tested. See “250‑ and 550-sheet tray left cover removal” on page 496. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics >...
Page 150: 250- And 550-Sheet Tray Transport Drive Jam Service Check
4064 Action Step 21 Go to step 22. The problem is solved. Make sure that the affected source tray controller board is properly installed. Reseat all the cables on the controller board. Does the problem remain? Step 22 Contact the next The problem is level of support.
Page 151 4064 Action Step 5 Go to step 8. Go to step 6. Remove the left cover from the optional tray whose motor will be tested. See “250‑ and 550-sheet tray left cover removal” on page 496. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics >...
Page 152: 2100-Sheet Tray Elevator Drive Jam Service Check
4064 Action Step 12 Contact the next The problem is level of support. solved. Replace the affected tray controller board. See “250‑ and 550- sheet tray controller board removal” on page 506. Does the problem remain? 2100‑sheet tray elevator drive jam service check Action Step 1 Go to step 3.
Page 153 4064 Action Step 7 Go to step 11. Go to step 8. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics > Sensor tests Find the sensor (PIck roller index (tray x)). Note: For tray x, choose the tray number of the affected source tray.
Page 154: 243 Paper Jams
4064 Action Step 14 Go step 17. Go to step 15. Perform a print test again, and then observe if the motor (2100‑sheet tray transport) is running. Does the motor run? Step 15 Go to step 16. The problem is solved.
Page 155 4064 Error code Description Action 243.51 Paper remains detected at the sensor (tray 3 “Sensor (tray 3 pass‑through) static jam pass‑through) although the printer is idle. Tray 5 service check” on page 156. is the paper source. 243.53 Paper fed from tray 5 never reached the sensor “Sensor (tray 3 pass‑through) late‑arriving (tray 3 pass‑through).
Page 156: Sensor (Tray 3 Pass-Through) Static Jam Service Check
4064 Error code Description Action 243.80 Motor (tray 3 pick/lift) does not turn on. “Optional tray pick drive failure service check” on page 324. 243.81 Motor (tray 3 pick/lift) does not turn off. 243.82 Motor (tray 3 pick/lift) speed did not ramp up to the required level.
Page 157 4064 Action Step 4 Go to step 8. Go to step 5. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics > Sensor tests Find the sensor (Pass-through (tray 3)). Does the sensor status change while toggling the sensor? Step 5 Go to step 7.
Page 158: Tray 3 Pick Jam Service Check
4064 Tray 3 pick jam service check Action Step 1 Go to step 3. Go to step 2. Check the paper path and trays for paper fragments and partially fed paper. Is the paper path free of paper fragments and partially fed paper? Step 2 Go to step 3.
Page 159 4064 Action Step 8 Go to step 10. Go to step 9. Remove the optional tray left cover. See “250‑ and 550-sheet tray left cover removal” on page 496. Check the sensor cable on the optional tray controller board for proper connection. Is the cable properly connected? Step 9 Go to step 10.
Page 160 4064 Action Step 15 Go to step 18. Go to step 16. Remove the left cover from the optional tray whose motor will be tested. See “250‑ and 550-sheet tray left cover removal” on page 496. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics >...
Page 161: Sensor (Tray 3 Pass-Through) Late-Arriving Or Late-Leaving Jam Service Check
4064 Action Step 22 Go to step 23. The problem is solved. Make sure that the source tray controller board is properly installed. Reseat all the cables on the controller board. Does the problem remain? Step 23 Contact the next Go to step 24.
Page 162 4064 Action Step 6 Go to step 8. Go to step 7. Remove the optional tray left cover. See “250‑ and 550-sheet tray left cover removal” on page 496. Check the sensor cable on the optional tray controller board for proper connection. Is the cable properly connected? Step 7 Go to step 8.
Page 163 4064 Action Step 13 Go to step 15. Go to step 14. Check the separator pad for improper installation, contamination, wear, and damage. Is the separator pad properly installed and free of contamination, wear, and damage? Step 14 Go to step 15. The problem is solved.
Page 164: Sensor (Tray 3 Pass-Through) Unknown Source Late-Arriving Or Late-Leaving Jam Service Check
4064 Action Step 19 Go to step 20. The problem is solved. Reseat the cable on the motor and on the optional tray controller board. Does the problem remain? Step 20 Go to step 21. The problem is solved. Replace the source tray paper feeder. See “250‑...
Page 165 4064 Action Step 4 Go to step 5. Perform the appropriate service Enter the Diagnostics menu, and then navigate to: check for the speciﬁc Input tray quick print error. Do feed tests from trays 3 to 5. Check if the same error occurs. Does the same problem remain? Step 5 Go to step 9.
Page 166 4064 Action Step 11 Go to step 13. Go to step 12. Remove the affected source tray insert, and then check if the following components are functional and free of damage: • Paper guides • Lift plate Note: Move the components or turn gears to check for proper mechanisms.
Page 167 4064 Action Step 18 Go to step 21. Go to step 19. Remove the left cover from the optional tray whose motor will be tested. See “250‑ and 550-sheet tray left cover removal” on page 496. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics >...
Page 168: Sensor (Tray 3 Pass-Through) Unknown Source Pick Jam Service Check
4064 Sensor (tray 3 pass‑through) unknown source pick jam service check Action Step 1 Go to step 3. Go to step 2. Check the paper path and trays for paper fragments and partially fed paper. Is the paper path free of paper fragments and partially fed paper? Step 2 Go to step 3.
Page 169 4064 Action Step 8 Go to step 10. Go to step 9. Remove the optional tray left cover. See “250‑ and 550-sheet tray left cover removal” on page 496. Check the sensor cable on the optional tray controller board for proper connection. Is the cable properly connected? Step 9 Go to step 10.
Page 170 4064 Action Step 15 Go to step 18. Go to step 16. Remove the left cover from the optional tray whose motor will be tested. See “250‑ and 550-sheet tray left cover removal” on page 496. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics >...
Page 171: 244 Paper Jams
4064 Action Step 21 Go to step 22. The problem is solved. Reinstall or replace the paper feeder. See “250‑ and 550-sheet tray paper feeder removal” on page 504. Does the problem remain? Step 22 Go to step 23. The problem is solved.
Page 172 4064 Error code Description Action 244.70 Motor (2100‑sheet tray 4 elevator) does not turn “2100‑sheet tray elevator drive jam service check” on page 152. 244.71 Motor (2100‑sheet tray 4 elevator) does not turn off. 244.72 Motor (2100‑sheet tray 4 elevator) speed did not ramp up to the required level.
Page 173: Sensor (Tray 4 Pass-Through) Static Jam Service Check
4064 Sensor (tray 4 pass‑through) static jam service check Action Step 1 Go to step 3. Go to step 2. Check the paper path and trays for paper fragments and partially fed paper. Is the paper path free of paper fragments and partially fed paper? Step 2 Go to step 3.
Page 174: Tray 4 Pick Jam Service Check
4064 Action Step 9 Contact the next Go to step 10. level of support. Check the source tray controller board and its connector pins for damage. Are the tray controller board and its connectors free of damage? Step 10 Contact the next The problem is level of support.
Page 175 4064 Action Step 6 Go to step 7. The problem is solved. Reinstall, clean, or replace the pick roller. See “Pick roller removal” on page 503. Does the problem remain? Step 7 Go to step 11. Go to step 8. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics >...
Page 176 4064 Action Step 13 Go to step 15. Go to step 14. Check the source tray separator pad for improper installation, contamination, wear, and damage. Is the separator pad properly installed and free of contamination, wear, and damage? Step 14 Go to step 15.
Page 177: Sensor (Tray 4 Pass-Through) Late-Arriving Or Late-Leaving Jam Service Check
4064 Action Step 20 Go to step 22. Go to step 21. Check if the source tray paper feeder and its actuators are functional, properly installed, and free of damage. Are the paper feeder and its components functional, properly installed, and free of damage? Step 21 Go to step 22.
Page 178 4064 Action Step 4 Go to step 5. The problem is solved. Enter the Diagnostics menu, and then navigate to: Input tray quick print > Tray 5 > Single Does the problem remain? Step 5 Go to step 9. Go to step 6. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics >...
Page 179 4064 Action Step 11 Go to step 13. Go to step 12. Remove the source tray insert, and then check if the following components are functional and free of damage: • Paper guides • Lift plate Note: Move the components or turn gears to check for proper mechanisms.
Page 180 4064 Action Step 18 Go to step 21. Go to step 19. Remove the left cover from the optional tray whose motor will be tested. See “250‑ and 550-sheet tray left cover removal” on page 496. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics >...
Page 181: 245 Paper Jams
4064 245 paper jams 245 paper jam messages Error code Description Action 245.56 Paper fed from tray 5 was picked but it never “Tray 5 pick jam service check” on reached the sensor (tray 4 pass‑through). page 183. 245.70 Motor (2100‑sheet tray 5 elevator) does not turn “2100‑sheet tray elevator drive jam service check”...
Page 182 4064 Action Step 3 Go to step 4. The problem is solved. Make sure that all the trays and tray inserts are properly installed. Does the problem remain? Step 4 Go to step 9. Go to step 5. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics >...
Page 183: Tray 5 Pick Jam Service Check
4064 Tray 5 pick jam service check Action Step 1 Go to step 3. Go to step 2. Check the paper path and trays for paper fragments and partially fed paper. Is the paper path free of paper fragments and partially fed paper? Step 2 Go to step 3.
Page 184 4064 Action Step 8 Go to step 10. Go to step 9. Remove the optional tray left cover. See “250‑ and 550-sheet tray left cover removal” on page 496. Check the sensor cable on the optional tray controller board for proper connection. Is the cable properly connected? Step 9 Go to step 10.
Page 185 4064 Action Step 15 Go to step 18. Go to step 16. Remove the left cover from the optional tray whose motor will be tested. See “250‑ and 550-sheet tray left cover removal” on page 496. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics >...
Page 186: 40Y Paper Jams
4064 Action Step 22 Go to step 23. The problem is solved. Make sure that the tray 5 controller board is properly installed. Reseat all the cables on the controller board. Does the problem remain? Step 23 Contact the next Go to step 24.
Page 187: Output Expander Diverter Drive Jam Service Check
4064 Error Description Action code 407.23 Paper going to bin 2 did not reach the “Sensor (OE pass‑through) late-arriving jam service sensor (OE pass‑through) on time. check” on page 189. 407.25 Paper going to bin 2 did not clear the “Sensor (OE pass‑through) late-leaving jam service sensor (OE pass‑through) on time.
Page 188 4064 Action Step 6 Go to step 7. The problem is solved. Remove the output expander left cover. See “Output expander left cover removal” on page 522. Reseat the cable on the motor (OE diverter) and on the output expander controller board. Does the problem remain? Step 7 Go to step 9.
Page 189: Sensor (Oe Pass-Through) Late-Arriving Jam Service Check
4064 Action Step 14 Go to step 15. The problem is solved. Make sure that the controller board of the affected optional bin is properly installed. Reseat all the cables on the controller board. Does the problem remain? Step 15 Contact the next Go to step 16.
Page 190 4064 Action Step 6 Go to step 10. Go to step 7. Enter the Diagnostics menu, and then navigate to: Output device adjustments/tests > Output device sensor tests > Output expander [x] Note: [x] is the number of the affected bin. Find the sensor (Pass-through).
Page 191: Sensor (Oe Pass-Through) Late-Leaving Jam Service Check
4064 Action Step 12 Go to step 13. The problem is solved. Remove the output expander left cover. See “Output expander left cover removal” on page 522. Make sure that the controller board of the affected optional bin is properly installed. Reseat all the cables on the controller board.
Page 192 4064 Action Step 5 Go to step 6. The problem is solved. Enter the Diagnostics menu, and then navigate to: Output bin quick feed > Feed to all bins Touch Single or Continuous. Does the problem remain? Step 6 Go to step 10. Go to step 7.
Page 193 4064 Action Step 12 Go to step 13. The problem is solved. Reinstall or replace the motor. See “Motor (OE transport) removal” on page 532. Does the problem remain? Step 13 Go to step 15. Go to step 14. Check the output expander drive gear for damage. Is the drive gear free of damage? Step 14 Go to step 15.
Page 194: 410-412 Paper Jams
4064 Action Step 20 Contact the next Go to step 21. level of support. Check the affected controller board and its connector pins for damage. Are the bin controller board and its connectors free of damage? Step 21 Contact the next The problem is level of support.
Page 195: Hcoe Diverter Drive Jam Service Check
4064 HCOE diverter drive jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Open all optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 196 4064 Action Step 9 Go to step 10. The problem is solved. Reseat the cable on the sensor (HCOE diverter) and on the HCOE controller board. Does the problem remain? Step 10 Go to step 12. Go to step 11. Check the sensor (HCOE diverter) for improper installation, contamination, and damage.
Page 197: Hcoe Transport Drive Jam Service Check
4064 HCOE transport drive jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Open all optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 198 4064 Action Step 9 Go to step 11. Go to step 10. Check the HCOE drive gear for damage. Is the drive gear free of damage? Step 10 Go to step 11. The problem is solved. Replace the gear. See “HCOE drive gear assembly removal”...
Page 199: Sensor (Hcoe Pass-Through) Static Jam Service Check
4064 Sensor (HCOE pass‑through) static jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Open all optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 200: Sensor (Hcoe Pass-Through) Late-Arriving Or Late-Leaving Jam Service Check
4064 Action Step 8 Go to step 10. Go to step 9. Check the sensor for improper installation, contamination, and damage. Is the sensor properly installed and free of contamination and damage? Step 9 Go to step 10. The problem is solved.
Page 201 4064 Action Step 3 Go to step 4. The problem is solved. Remove the paper fragments and partially fed paper. Does the problem remain? Step 4 Go to step 5. The problem is solved. Clear the optional bin paper path rollers of any dirt and contamination.
Page 202 4064 Action Step 10 Go to step 11. The problem is solved. Remove the HCOE left cover. See “HCOE left cover removal” on page 550. Reseat the cable on the motor (HCOE diverter) and on the HCOE controller board. Does the problem remain? Step 11 Go to step 13.
Page 203 4064 Action Step 18 Go to step 20. Go to step 19. Check the HCOE drive gear for damage. Is the drive gear free of damage? Step 19 Go to step 20. The problem is solved. Replace the gear. See “HCOE drive gear assembly removal”...
Page 204: 415-418 Paper Jams
4064 415–418 paper jams 415–418 paper jam messages Error Description Action code 415.13 The bin 1 diverter plunger did not reach “Mailbox diverter drive jam service check” on the sensor (OE diverter plunger) on time. page 206. 415.15 The bin 1 diverter plunger did not clear the sensor (OE diverter plunger) on time.
Page 205 4064 Error Description Action code 417.11 Paper remains detected at the bin 1 “Sensor (mailbox pass‑through 1) static jam service sensor (mailbox pass‑through 1) after the check” on page 209. printer is turned on. 417.13 Paper did not reach the bin 1 sensor “Sensor (mailbox pass‑through 1) late‑arriving or (mailbox pass‑through 1) on time.
Page 206: Mailbox Diverter Drive Jam Service Check
4064 Mailbox diverter drive jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Open all optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 207 4064 Action Step 9 Go to step 10. The problem is solved. Reseat the cable on the sensor (mailbox diverter plunger) and on the mailbox controller board. Does the problem remain? Step 10 Go to step 12. Go to step 11. Check the sensor for improper installation, contamination, and damage.
Page 208: Mailbox Transport Drive Jam Service Check
4064 Mailbox transport drive jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Open all optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 209: Sensor (Mailbox Pass-Through 1) Static Jam Service Check
4064 Action Step 9 Go to step 11. Go to step 10. Check the mailbox transport drive gear for damage. Is the drive gear free of damage? Step 10 Go to step 11. The problem is solved. Replace the gear. See “Mailbox transport drive gear removal”...
Page 210 4064 Action Step 4 Go to step 5. The problem is solved. Clear the optional bin paper path rollers of any dirt and contamination. Does the problem remain? Step 5 Go to step 6. The problem is solved. Enter the Diagnostics menu, and then navigate to: Output bin quick feed >...
Page 211: Sensor (Mailbox Pass-Through 1) Late-Arriving Or Late-Leaving Jam Service Check
4064 Sensor (mailbox pass‑through 1) late‑arriving or late‑leaving jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3.
Page 212 4064 Action Step 9 Go to step 11. Go to step 10. Check the mailbox rear door for improper installation and damage. Is the door properly installed and free of damage? Step 10 Go to step 11. The problem is solved.
Page 213 4064 Action Step 18 Go to step 20. Go to step 19. Check the mailbox belts for improper installation, wear, and damage. Are the belts properly installed and free of wear and damage? Step 19 Go to step 20. The problem is solved.
Page 214: Sensor (Mailbox Pass-Through 2) Static Jam Service Check
4064 Sensor (mailbox pass‑through 2) static jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3.
Page 215: Sensor (Mailbox Pass-Through 2) Late-Arriving Or Late-Leaving Jam Service Check
4064 Action Step 8 Go to step 10. Go to step 9. Check the sensor (mailbox pass‑through 2) for improper installation, contamination, and damage. Is the sensor properly installed and free of contamination and damage? Step 9 Go to step 10. The problem is solved.
Page 216 4064 Action Step 3 Go to step 4. The problem is solved. Remove the paper fragments and partially fed paper. Does the problem remain? Step 4 Go to step 5. The problem is solved. Clear the optional bin paper path rollers of any dirt and contamination.
Page 217 4064 Action Step 10 Go to step 12. Go to step 11. Check the mailbox rear door for improper installation and damage. Is the door properly installed and free of damage? Step 11 Go to step 12. The problem is solved.
Page 218 4064 Action Step 18 Go to step 19. The problem is solved. Reinstall or replace the motor. See “Motor (mailbox transport) removal” on page 666. Does the problem remain? Step 19 Go to step 21. Go to step 20. Check the mailbox belts for improper installation, wear, and damage.
Page 219: 420 Paper Jams
4064 420 paper jams 420 paper jam messages Error Description Action code 420.11 Paper remains detected at the bin 1 “Sensor (staple ﬁnisher pass‑through) static jam sensor (staple ﬁnisher pass‑through) after service check” on page 220. the printer is turned on. 420.11 Paper remains detected at the bin 1 “Sensor (HPU leading edge) jam service check”...
Page 220: Sensor (Staple Finisher Pass-Through) Static Jam Service Check
4064 Error Description Action code 420.25 Paper going to bin 2 did not clear the “Sensor (staple ﬁnisher pass‑through) late leaving jam sensor (staple ﬁnisher pass‑through) on service check” on page 226. time. 420.25 Paper going to bin 2 did not clear the “Sensor (HPU leading edge) jam service check”...
Page 221 4064 Action Step 4 Go to step 5. The problem is solved. Clear the optional bin paper path rollers of any dirt and contamination. Does the problem remain? Step 5 Go to step 6. The problem is solved. Enter the Diagnostics menu, and then navigate to: Output bin quick feed >...
Page 222: Sensor (Staple Finisher Pass-Through) Early- Or Late-Arriving Jam Service Check
4064 Action Step 11 Go to step 12. The problem is solved. Reinstall or replace the door. See “Staple ﬁnisher rear door removal” on page 582. Does the problem remain? Step 12 Go to step 13. The problem is solved. Make sure that the controller board of the affected optional bin is properly installed.
Page 223 4064 Action Step 5 Go to step 6. The problem is solved. Enter the Diagnostics menu, and then navigate to: Output bin quick feed > Feed to all bins Touch Single or Continuous. Does the problem remain? Step 6 Go to step 10. Go to step 7.
Page 224 4064 Action Step 12 Go to step 13. The problem is solved. Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Reseat the cable on the sensor (staple ﬁnisher diverter plunger) and on the staple ﬁnisher controller board. Does the problem remain? Step 13 Go to step 15.
Page 225 4064 Action Step 20 Go to step 21. The problem is solved. Reseat the cable on the motor (staple ﬁnisher transport) and on the staple ﬁnisher controller board. Does the problem remain? Step 21 Go to step 23. Go to step 22. Check the motor (staple ﬁnisher transport) for improper installation and damage.
Page 226: Sensor (Staple Finisher Pass-Through) Late Leaving Jam Service Check
4064 Action Step 28 Contact the next Go to step 29. level of support. Check the affected controller board and its connector pins for damage. Are the bin controller board and its connectors free of damage? Step 29 Contact the next The problem is level of support.
Page 227 4064 Action Step 6 Go to step 10. Go to step 7. Enter the Diagnostics menu, and then navigate to: Output device adjustments/tests > Output device sensor tests > Stapler Find the sensor (Pass-through). Does the sensor status change while toggling the sensor? Step 7 Go to step 8.
Page 228 4064 Action Step 14 Go to step 16. Go to step 15. Check the staple ﬁnisher drive gear for improper installation and damage. Is the drive gear properly installed and free of damage? Step 15 Go to step 16. The problem is solved.
Page 229: Sensor (Hpu Leading Edge) Jam Service Check
4064 Sensor (HPU leading edge) jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Clean all the optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 230: Shpf Transport Drive Jam Service Check
4064 Action Step 8 Go to step 9. The problem is solved. Make sure that the HPU controller board is properly installed. Reseat the cables on the HPU controller board. Does the problem remain? Step 9 Go to step 10. Contact the next level of support.
Page 231 4064 Action Step 4 Go to step 5. The problem is solved. Clear the optional bin paper path rollers of any dirt and contamination. Does the problem remain? Step 5 Go to step 6. The problem is solved. Enter the Diagnostics menu, and then navigate to: Output bin quick feed >...
Page 232: 421-429 Paper Jams
4064 Action Step 12 Contact the next Go to step 13. level of support. Check the affected controller board and its connector pins for damage. Are the bin controller board and its connectors free of damage? Step 13 Contact the next The problem is level of support.
Page 233 4064 Error Description Action code 422.15 The bin 1 right tamper did not clear the “Right tamper jam service check” on page 239. sensor (staple ﬁnisher right tamper) on time. 422.15 The bin 1 right tamper did not clear the “SHPF right tamper jam service check”...
Page 234 4064 Error Description Action code 423.55 The bin 1 motor (SHPF ejector) went over “SHPF ejector jam service check” on page 256. the required speed. 423.61 The bin 2 motor (staple ﬁnisher ejector) “Staple ﬁnisher ejector drive failure service check” on did not turn off.
Page 235 4064 Error Description Action code 425.23 The bin 2 bin clamp did not reach the “SHPF ejector jam service check” on page 256. sensor (SHPF bin clamp) on time. 425.25 The bin 2 bin clamp did not clear the “Staple ﬁnisher ejector drive failure service check” on sensor (staple ﬁnisher bin clamp) on time.
Page 236 4064 Error Description Action code 429.13 Paper going to bin 1 did not reach the “Sensor (staple throat paper present) jam service sensor (staple throat paper present) on check” on page 248. time. 429.13 Paper going to bin 1 did not reach the “SHPF staple throat jam service check”...
Page 237: Left Tamper Jam Service Check
4064 Left tamper jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Open all optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 238 4064 Action Step 8 Go to step 10. Go to step 9. Check the sensor for improper installation, contamination, and damage. Is the sensor properly installed and free of contamination and damage? Step 9 Go to step 10. The problem is solved.
Page 239: Right Tamper Jam Service Check
4064 Action Step 16 Go to step 17. The problem is solved. Reinstall or replace the tamper aligner. See “Tamper aligner removal” on page 627. Does the problem remain? Step 17 Go to step 19. Go to step 18. Check the tamper gear for improper installation and damage. Is the gear properly installed and free of damage? Step 18 Go to step 19.
Page 240 4064 Action Step 3 Go to step 4. The problem is solved. Remove the paper fragments and partially fed paper. Does the problem remain? Step 4 Go to step 5. The problem is solved. Clear the optional bin paper path rollers of any dirt and contamination.
Page 241 4064 Action Step 10 Go to step 11. The problem is solved. Remove the staple ﬁnisher top cover. See “Staple ﬁnisher top cover removal” on page 588. Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584.
Page 242: Staple Finisher Paddle Jam Service Check
4064 Action Step 18 Go to step 19. The problem is solved. Reinstall or replace the gear. See “Tamper drive belt removal” on page 620. Does the problem remain? Step 19 Go to step 20. The problem is solved. Make sure that the controller board of the affected optional bin is properly installed.
Page 243 4064 Action Step 5 Go to step 6. The problem is solved. Enter the Diagnostics menu, and then navigate to: Output bin quick feed > Feed to all bins Touch Single or Continuous. Does the problem remain? Step 6 Go to step 10. Go to step 7.
Page 244: Staple Finisher Diverter Jam Service Check
4064 Action Step 12 Go to step 13. The problem is solved. Reinstall or replace the motor. See “Motor (staple ﬁnisher paddle) removal” on page 592. Does the problem remain? Step 13 Go to step 14. The problem is solved. Make sure that the controller board of the affected optional bin is properly installed.
Page 245 4064 Action Step 5 Go to step 6. The problem is solved. Enter the Diagnostics menu, and then navigate to: Output bin quick feed > Feed to all bins Touch Single or Continuous. Does the problem remain? Step 6 Go to step 7. The problem is solved.
Page 246: Staple Jam Service Check
4064 Action Step 13 Go to step 14. The problem is solved. Reinstall or replace the diverter plunger. See “Staple ﬁnisher diverter plunger assembly removal” on page 604. Does the problem remain? Step 14 Go to step 15. The problem is solved.
Page 247 4064 Action Step 5 Go to step 6. The problem is solved. Enter the Diagnostics menu, and then navigate to: Output bin quick feed > Feed to all bins Touch Single or Continuous. Does the problem remain? Step 6 Go to step 12. Go to step 7.
Page 248: Sensor (Staple Throat Paper Present) Jam Service Check
4064 Action Step 12 Go to step 13. The problem is solved. Make sure that the controller board of the affected optional bin is properly installed. Reseat all the cables on the controller board. Does the problem remain? Step 13 Contact the next Go to step 14.
Page 249 4064 Action Step 6 Go to step 10. Go to step 7. Enter the Diagnostics menu, and then navigate to: Output device adjustments/tests > Output device sensor tests > Stapler Find the sensor (Stapler throat, right). Does the sensor status change while toggling the sensor? Step 7 Go to step 8.
Page 250: Shpf Left Tamper Jam Service Check
4064 Action Step 13 Go to step 14. The problem is solved. Replace the staple ﬁnisher ejector assembly. See “Staple ﬁnisher ejector assembly removal” on page 637. Does the problem remain? Step 14 Go to step 15. The problem is solved.
Page 251 4064 Action Step 5 Go to step 6. The problem is solved. Enter the Diagnostics menu, and then navigate to: Output bin quick feed > Feed to all bins Touch Single or Continuous. Does the problem remain? Step 6 Go to step 10. Go to step 7.
Page 252 4064 Action Step 11 Go to step 13. Go to step 12. Check the motor (SHPF left tamper) for improper installation and damage. Is the motor properly installed and free of damage? Step 12 Go to step 13. The problem is solved.
Page 253: Shpf Right Tamper Jam Service Check
4064 Action Step 20 Contact the next Go to step 21. level of support. Check the affected controller board and its connector pins for damage. Are the bin controller board and its connectors free of damage? Step 21 Contact the next The problem is level of support.
Page 254 4064 Action Step 6 Go to step 10. Go to step 7. Enter the Diagnostics menu, and then navigate to: Output device adjustments/tests > Output device sensor tests > Staple, hole punch ﬁnisher Find the sensor (Tamper, left). Does the sensor status change while toggling the sensor? Step 7 Go to step 8.
Page 255 4064 Action Step 13 Go to step 15. Go to step 14. Check the tamper drive belt for improper installation, wear, and damage. Is the drive belt properly installed and free of wear and damage? Step 14 Go to step 15. The problem is solved.
Page 256: Shpf Ejector Jam Service Check
4064 SHPF ejector jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Clean all the optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 257: Shpf Paddle Jam Service Check
4064 SHPF paddle jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Clean all the optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 258: Shpf Diverter Jam Service Check
4064 Action Step 8 Go to step 10. Go to step 9. Check the sensor for improper installation, contamination, and damage. Is the sensor properly installed and free of contamination and damage? Step 9 Go to step 10. The problem is solved.
Page 259 4064 Action Step 3 Go to step 4. The problem is solved. Remove the paper fragments and partially fed paper. Does the problem remain? Step 4 Go to step 5. The problem is solved. Clear the optional bin paper path rollers of any dirt and contamination.
Page 260: Shpf Staple Jam Service Check
4064 Action Step 11 Go to step 12. The problem is solved. Reinstall or replace the sensor. See “Sensor (staple ﬁnisher diverter plunger) removal” on page 599. Does the problem remain? Step 12 Go to step 14. Go to step 13. Check the SHPF diverter plunger for improper installation and damage.
Page 261 4064 Action Step 3 Go to step 4. The problem is solved. Remove the paper fragments and partially fed paper. Does the problem remain? Step 4 Go to step 5. The problem is solved. Clear the optional bin paper path rollers of any dirt and contamination.
Page 262 4064 Action Step 10 Go to step 11. The problem is solved. Remove the SHPF right cover. See “Staple, hole punch ﬁnisher right cover removal” on page 701. Make sure that the staple cartridge is properly installed. Clear the staple unit of any obstructions. Reseat the staple unit cables.
Page 263: Shpf Staple Throat Jam Service Check
4064 SHPF staple throat jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Clean all the optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 264: 430-434 Paper Jams
4064 Action Step 8 Go to step 10. Go to step 9. Check the sensor for improper installation, contamination, and damage. Is the sensor properly installed and free of contamination and damage? Step 9 Go to step 10. The problem is solved.
Page 265 4064 Error Description Action code 431.13 The bin 1 elevator bin did not reach the “SHPF elevator top jam service check” on page 268. sensor (SHPF elevator, top) on time. 431.15 The bin 1 elevator bin did not clear the sensor (SHPF elevator, top) on time.
Page 266: Shpf Stapler Head Prime Failure Service Check
4064 Error Description Action code 434.19 The bin 1 left stapler head failed to prime. See “SHPF left staple jam service check” on page 270. 434.29 The bin 2 left stapler head failed to prime. SHPF stapler head prime failure service check Action Step 1 Go to step 2.
Page 267 4064 Action Step 7 Go to step 8. The problem is solved. Remove the SHPF right cover. See “Staple, hole punch ﬁnisher right cover removal” on page 701. Make sure that the staple cartridge is properly installed. Clear the staple unit of any obstructions. Reseat the staple unit cables.
Page 268: Shpf Elevator Top Jam Service Check
4064 SHPF elevator top jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Clean all the optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 269 4064 Action Step 8 Go to step 10. Go to step 9. Check the sensor for improper installation, contamination, and damage. Is the sensor properly installed and free of contamination and damage? Step 9 Go to step 10. The problem is solved.
Page 270: Shpf Left Staple Jam Service Check
4064 SHPF left staple jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Clean all the optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 271 4064 Action Step 9 Go to step 10. The problem is solved. Replace the limit switch. See “SHPF staple cartridge door close limit switch removal” on page 706. Does the problem remain? Step 10 Go to step 11. The problem is solved.
Page 272: Shpf Left Staple Throat Jam Service Check
4064 SHPF left staple throat jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Clean all the optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 273: 435-438 Paper Jams
4064 Action Step 8 Go to step 10. Go to step 9. Check the sensor for improper installation, contamination, and damage. Is the sensor properly installed and free of contamination and damage? Step 9 Go to step 10. The problem is solved.
Page 274: Staple Finisher Stack Jam Service Check
4064 Error Description Action code 435.15 The bin 1 stack height actuator did not “Staple ﬁnisher stack jam service check” on page clear the sensor (staple ﬁnisher stack 274. height) on time. 435.15 The bin 1 stack height actuator did not “SHPF stack jam service check”...
Page 275 4064 Action Step 5 Go to step 6. The problem is solved. Enter the Diagnostics menu, and then navigate to: Output bin quick feed > Feed to all bins Touch Single or Continuous. Does the problem remain? Step 6 Go to step 7. The problem is solved.
Page 276: Staple Finisher Timeout Error Service Check
4064 Action Step 13 Contact the next Go to step 14. level of support. Check the affected controller board and its connector pins for damage. Are the bin controller board and its connectors free of damage? Step 14 Contact the next The problem is level of support.
Page 277 4064 Action Step 6 Go to step 7. The problem is solved. Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Reseat the staple ﬁnisher interface cable on the controller board. Does the problem remain? Step 7 Go to step 9.
Page 278: Shpf Stack Jam Service Check
4064 SHPF stack jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Clean all the optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 279 4064 Action Step 8 Go to step 10. Go to step 9. Check the sensor for improper installation, contamination, and damage. Is the sensor properly installed and free of contamination and damage? Step 9 Go to step 10. The problem is solved.
Page 280: Shpf Timeout Error Service Check
4064 SHPF timeout error service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Clean all the optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 281 4064 Action Step 8 Go to step 9. The problem is solved. Reinstall or replace the interface cable. See “Staple, hole punch ﬁnisher interface cable removal” on page 711. Does the problem remain? Step 9 Go to step 10. The problem is solved.
Page 282: 44Y Paper Jams
4064 44y paper jams 440–444 paper jam messages Error Description Action code 440.11 Paper remains detected at the bin 1 “Sensor (HPU leading edge) hole punch jam service sensor (HPU leading edge) after the check” on page 283. printer is turned on. 440.13 During a hole punch job, paper did not reach the bin 1 sensor (HPU leading edge)
Page 283: Sensor (Hpu Leading Edge) Hole Punch Jam Service Check
4064 Error Description Action code 442.13 Paper did not reach the bin 1 sensor “Sensor (SHPF light array) jam service check” on (SHPF light array) on time. page 287. 442.15 Paper did not clear the bin 1 sensor (SHPF light array) on time. 442.19 A bin 1 sensor (SHPF light array) error occurred.
Page 284 4064 Action Step 4 Go to step 5. The problem is solved. Clear the optional bin paper path rollers of any dirt and contamination. Does the problem remain? Step 5 Go to step 6. The problem is solved. Enter the Diagnostics menu, and then navigate to: Output bin quick feed >...
Page 285: Sensor (Hpu Trailing Edge) Jam Service Check
4064 Sensor (HPU trailing edge) jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Clean all the optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 286 4064 Action Step 8 Go to step 9. The problem is solved. Reinstall or replace the interface cable. See “Staple, hole punch ﬁnisher interface cable removal” on page 711. Does the problem remain? Step 9 Go to step 10. The problem is solved.
Page 287: Sensor (Shpf Light Array) Jam Service Check
4064 Sensor (SHPF light array) jam service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Clean all the optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 288: Shpf Hole Punch Drive Failure Service Check
4064 Action Step 8 Go to step 9. The problem is solved. Reinstall or replace the interface cable. See “Staple, hole punch ﬁnisher interface cable removal” on page 711. Does the problem remain? Step 9 Go to step 10. The problem is solved.
Page 289 4064 Action Step 3 Go to step 4. The problem is solved. Remove the paper fragments and partially fed paper. Does the problem remain? Step 4 Go to step 5. The problem is solved. Clear the optional bin paper path rollers of any dirt and contamination.
Page 290: User Attendance Messages
4064 Action Step 10 Go to step 11. The problem is solved. Make sure that the HPU controller board is properly installed. Reseat the cables on the HPU controller board. Does the problem remain? Step 11 Go to step 12. Contact the next level of support.
Page 291: Toner Cartridge Smart Chip Error Service Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third-party cartridge, then refer the users to their cartridge supplier.
Page 292 4064 Action Step 5 Go to step 6. The problem is solved. Remove the left cover. See “Left cover removal” on page 409. Remove the right cover. See “Right cover removal” on page 420. Reseat the cable at the sensor (toner smart chip) and the cable J66 on the controller board.
Page 293: Imaging Unit Smart Chip Error Service Check
Action Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark imaging unit. Is the printer using a genuine and supported imaging unit? Step 2 Go to step 3.
Page 294: Fuser Smart Chip Error Service Check
Fuser smart chip error service check Action Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark fuser. Is the printer using a genuine and supported fuser? Step 2 Go to step 3.
Page 295: Unsupported Third Party Supply Service Check
Are third party supplies used? Step 2 Contact the next The problem is level of support. solved. Replace the third party supply (toner cartridge, imaging unit, or fuser) with a genuine Lexmark part. Does the problem remain? Diagnostics and troubleshooting...
Page 296: Unsupported Toner Cartridge Service Check
Do either of the following: • Find the SWE toner cartridge, and then reinstall it. • Replace the cartridge with the correct and genuine Lexmark part. Does the problem remain? 4y user attendance errors 41–44 user attendance messages Error code...
Page 297: Incompatible Lexmark Supply Service Check
4064 Incompatible Lexmark supply service check Action Step 1 Contact the next Go to step 2. level of support. Check whether the Lexmark supplies used are genuine and compatible with the printer model. • toner cartridge • imaging unit •...
Page 298: Toner Cartridge Shutter Error Service Check
Step 1 Go to step 3. Go to step 2. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the printer is using a third-party cartridge, then refer the users to their cartridge supplier.
Page 299: 5Y User Attendance Errors
4064 Action Step 6 Go to step 7. The problem is solved. Replace the toner cartridge shutter actuator. See “Toner cartridge shutter actuator removal” on page 430. Does the problem remain? Step 7 Go to step 9. Go to step 8. Check the sensor (toner cartridge shutter) for improper installation and damage.
Page 300: Excess Optional Trays Or Optional Bins Service Check
4064 Excess optional trays or optional bins service check Action Contact the next The problem is Turn off the printer, and then unplug it. level of support. solved. Remove the excess optional trays or optional bins. For more information, see “Printer conﬁgurations”...
Page 301 4064 Error code Description Action 80.31 The maintenance kit life has ended. Replace the maintenance kit. 80.33 The maintenance kit life has ended. 80.36 The maintenance kit life has ended. 80.39 The maintenance kit life has ended. 80.41 The maintenance kit life has ended. The printer forces a hard stop on the fuser.
Page 302: Printer Hardware Errors
4064 Error code Description Action 88.00 The remaining life of the toner cartridge is nearly Replace the toner cartridge. low. 88.09 The remaining life of the toner cartridge is nearly low. 88.10 The remaining life of the toner cartridge is low. 88.19 The remaining life of the toner cartridge is low.
Page 303: Printhead Error Service Check
4064 Error code Description Action 111.40 The wrong printhead is installed. “Printhead error service check” on page 303. 111.41 Printhead NVRAM read failure occurred. Printhead error service check Action Step 1 Go to step 2. The problem is solved. Restart the printer. Does the problem remain? Step 2 Go to step 4.
Page 304: 12Y Errors
4064 12y errors 120 error messages Error code Description Action 120.80 Motor (fuser) does not turn on. “Fuser drive failure service check” on page 306. 120.81 Motor (fuser) does not turn off. 120.82 Motor (fuser) speed did not ramp up to the required level.
Page 305 4064 Error code Description Action 121.10 Fuser did not reach the required temperature “Fuser temperature error service check” (during start of EWC/line voltage detection). on page 307. 121.11 Fuser reached the required temperature (during ﬁnal EWC/line voltage detection) too late. 121.12 Fuser did not reach the required temperature (during ﬁnal EWC/line voltage detection).
Page 306: 126 Error Messages
4064 Error code Description Action 121.60 Belt contact thermistor temperature is out of range. See “Fuser temperature error service check” on page 307. 121.61 Belt contact thermistor temperature change rate is out of range. 121.66 Narrow media thermistor temperature is out of range.
Page 307: Fuser Temperature Error Service Check
Does the problem remain? Step 3 Go to step 4. Go to step 6. Check if the fuser is a genuine and supported Lexmark unit. Is the fuser a genuine and supported Lexmark unit? Step 4 Go to step 5.
Page 308 4064 Action Step 6 Go to step 7. The problem is solved. Replace the fuser. See “Fuser removal” on page 452. Note: Make sure that the new fuser is supported by the speciﬁc model of the printer. Does the problem remain? Step 7 Go to step 8.
Page 309: Lvps Failure Service Check
4064 Action Step 15 Contact the next The problem is level of support. solved. Restart the printer. Does the problem remain? LVPS failure service check Action Step 1 Go to step 2. The problem is solved. Check if the printer is plugged to a power strip or UPS. Make sure that the printer is directly plugged to the electrical outlet.
Page 310: 133 Errors
4064 Action Step 9 Go to step 10. The problem is solved. Replace the LVPS. See “LVPS removal” on page 414. Does the problem remain? Step 10 Go to step 11. The problem is solved. Restart the printer. Does the problem remain? Step 11 Go to step 12.
Page 311: 14Y Errors
4064 Action Step 3 Go to step 4. The problem is solved. Replace the imaging unit. Does the problem remain? Step 4 Go to step 6. Go to step 5. Check if the cables J88 and JCTLS1 on the controller board are properly connected and free of damage.
Page 312: 147 Error Messages
4064 147 error messages Error code Description Action 147.80 Motor (MPF) does not turn on. “MPF drive failure service check” on page 318. 147.81 Motor (MPF) does not turn off. 147.82 Motor (MPF) speed did not ramp up to the required level.
Page 313: Redrive Drive Failure Service Check
4064 Action Step 2 Go to step 3. The problem is solved. Replace the imaging unit. Does the problem remain? Step 3 Go to step 5. Go to step 4. Check if the following cables are properly connected and free of damage: •...
Page 314: 15Y Errors
4064 Action Step 3 Go to step 4. The problem is solved. Restart the printer. Does the problem remain? Step 4 Go to step 5. The problem is solved. Replace the motor (redrive). See “Motor (redrive) removal” on page 417. Does the problem remain? Step 5 Contact the next...
Page 315: Duplex Drive Failure Service Check
4064 Duplex drive failure service check Action Step 1 Go to step 3. Go to step 2. Check if the following cables are properly connected and free of damage: • cable J27 on the controller board • duplex motor cable Are the cables properly connected and free of damage? Step 2 Go to step 3.
Page 316: Toner Cartridge Drive Failure Service Check
4064 Toner cartridge drive failure service check Action Step 1 Go to step 3. Go to step 2. Remove the toner cartridge, and then check it for damage. Manually turn the toner cartridge gear, and then check if it is stuck.
Page 317: 160-161 Errors
4064 Action Step 7 Contact the next The problem is level of support. solved. Restart the printer. Does the problem remain? 160–161 errors 160 error messages Error code Description Action 160.80 Motor (MPF) does not turn on. “MPF drive failure service check” on page 318.
Page 318: Mpf Drive Failure Service Check
4064 MPF drive failure service check Action Step 1 Go to step 3. Go to step 2. Check if the following cables are properly connected and free of damage: • cable J71 on the controller board • MPF motor cable Are the cables properly connected and free of damage? Step 2 Go to step 3.
Page 319: 162-169 Errors
4064 Action Step 2 Go to step 3. The problem is solved. Reseat or replace the cables. Does the problem remain? Step 3 Go to step 4. The problem is solved. Restart the printer. Does the problem remain? Step 4 Go to step 5.
Page 320: 163 Error Messages
4064 163 error messages Error code Description Action 163.80 Motor (tray 3 pick/lift) does not turn on. “Optional tray pick drive failure service check” on page 324. 163.81 Motor (tray 3 pick/lift) does not turn off. 163.82 Motor (tray 3 pick/lift) speed did not ramp up to the required level.
Page 321: 166 Error Messages
4064 166 error messages Error code Description Action 166.70 The motor (2100‑sheet tray 2 transport) or motor “2100‑sheet tray transport and elevator (2100‑sheet tray 2 elevator) does not turn on. drive failure service check” on page 337. 166.71 The motor (2100‑sheet tray 2 transport) or motor (2100‑sheet tray 2 elevator) does not turn off.
Page 322: 167 Error Messages
4064 167 error messages Error code Description Action 167.70 The motor (2100‑sheet tray 3 transport) or motor “2100‑sheet tray transport and elevator (2100‑sheet tray 3 elevator) does not turn on. drive failure service check” on page 337. 167.71 The motor (2100‑sheet tray 3 transport) or motor (2100‑sheet tray 3 elevator) does not turn off.
Page 323: 168 Error Messages
4064 168 error messages Error code Description Action 168.70 The motor (2100‑sheet tray 4 transport) or motor “2100‑sheet tray transport and elevator (2100‑sheet tray 4 elevator) does not turn on. drive failure service check” on page 337. 168.71 The motor (2100‑sheet tray 4 transport) or motor (2100‑sheet tray 4 elevator) does not turn off.
Page 324: 169 Error Messages
4064 169 error messages Error code Description Action 169.70 The motor (2100‑sheet tray 5 transport) or motor “2100‑sheet tray transport and elevator (2100‑sheet tray 5 elevator) does not turn on. drive failure service check” on page 337. 169.71 The motor (2100‑sheet tray 5 transport) or motor (2100‑sheet tray 5 elevator) does not turn off.
Page 325 4064 Action Step 4 Go to step 5. The problem is solved. Enter the Diagnostics menu, and then navigate to: Input tray quick print >select source tray > Single Does the problem remain? Step 5 Go to step 8. Go to step 6. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics >...
Page 326: Tray 2 Transport Motor Failure Service Check
4064 Tray 2 transport motor failure service check Action Step 1 Go to step 3. Go to step 2. Check the paper path and trays for paper fragments and partially fed paper. Is the paper path free of paper fragments and partially fed paper? Step 2 Go to step 3.
Page 327: Tray 2 Transport Drive Failure Service Check
4064 Action Step 9 Go to step 11. Go to step 10. Check the interface cable and its connector pins for damage. Is the interface cable free of damage? Step 10 Go to step 11. The problem is solved. Replace the optional tray interface cable. See “250‑...
Page 328 4064 Action Step 4 Go to step 5. The problem is solved. Enter the Diagnostics menu, and then navigate to: Input tray quick print > Tray 3 > Single Does the problem remain? Step 5 Go to step 8. Go to step 6. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics >...
Page 329: Tray 3 Transport Motor Failure Service Check
4064 Tray 3 transport motor failure service check Action Step 1 Go to step 3. Go to step 2. Check the paper path and trays for paper fragments and partially fed paper. Is the paper path free of paper fragments and partially fed paper? Step 2 Go to step 3.
Page 330: Tray 3 Transport Drive Failure Service Check
4064 Action Step 9 Go to step 11. Go to step 10. Check the interface cable and its connector pins for damage. Is the interface cable free of damage? Step 10 Go to step 11. The problem is solved. Replace the optional tray interface cable. See “250‑...
Page 331 4064 Action Step 4 Go to step 5. The problem is solved. Enter the Diagnostics menu, and then navigate to: Input tray quick print > Tray 4 > Single Does the problem remain? Step 5 Go to step 8. Go to step 6. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics >...
Page 332: Tray 4 Transport Motor Failure Service Check
4064 Tray 4 transport motor failure service check Action Step 1 Go to step 3. Go to step 2. Check the paper path and trays for paper fragments and partially fed paper. Is the paper path free of paper fragments and partially fed paper? Step 2 Go to step 3.
Page 333: Tray 4 Transport Drive Failure Service Check
4064 Action Step 9 Go to step 11. Go to step 10. Check the interface cable and its connector pins for damage. Is the interface cable free of damage? Step 10 Go to step 11. The problem is solved. Replace the optional tray interface cable. See “250‑...
Page 334 4064 Action Step 4 Go to step 5. The problem is solved. Enter the Diagnostics menu, and then navigate to: Input tray quick print > Tray 5 > Single Does the problem remain? Step 5 Go to step 8. Go to step 6. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics >...
Page 335: Tray 5 Transport Motor Failure Service Check
4064 Tray 5 transport motor failure service check Action Step 1 Go to step 3. Go to step 2. Check the paper path and trays for paper fragments and partially fed paper. Is the paper path free of paper fragments and partially fed paper? Step 2 Go to step 3.
Page 336: Tray 5 Transport Drive Failure Service Check
4064 Action Step 9 Go to step 10. The problem is solved. Replace the optional tray interface cable. See “250‑ and 550- sheet tray interface cable removal” on page 510. Does the problem remain? Step 10 Go to step 11. The problem is solved.
Page 337: 2100-Sheet Tray Transport And Elevator Drive Failure Service Check
4064 Action Step 5 Go to step 6. The problem is solved. Reseat the cable on the motor and on the optional tray controller board. Does the problem remain? Step 6 Go to step 7. The problem is solved. Replace the motor (tray 5 transport). See “Motor (250‑...
Page 338 4064 Action Step 3 Go to step 4. The problem is solved. Make sure that all the trays and tray inserts are properly installed. Does the problem remain? Step 4 Go to step 5. The problem is solved. Enter the Diagnostics menu, and then navigate to: Input tray quick print >select source tray >...
Page 339: 17Y Errors
4064 Action Step 11 Contact the next The problem is level of support. solved. Check the optional tray controller board and its connector pins for damage. Are the tray controller board and its connectors free of damage? Step 12 Contact the next The problem is level of support.
Page 340: Cartridge Fan Failure Service Check
4064 Action Step 2 Go to step 3. The problem is solved. Reseat the cable. Does the problem remain? Step 3 Go to step 4. The problem is solved. Restart the printer. Does the problem remain? Step 4 Go to step 5. The problem is solved.
Page 341: 6Yy Errors
4064 Action Step 5 Contact the next The problem is level of support. solved. Restart the printer. Does the problem remain? 6yy errors 6yy error messages Error code Description Action 600.01 Toner tally from the RIP was not received. Restart the print job. If the error persists, then contact the next level of support.
Page 342: Optional Tray Lift Jam Service Check
4064 Error code Description Action 662.23 The tray 2 lift plate failed to lift. “Optional tray lift jam service check” on page 342. 662.8x Motor (tray 2 pick/lift) error was detected. “Optional tray pick/lift drive failure service check” on page 345.
Page 343 4064 Action Step 4 Go to step 5. The problem is solved. Enter the Diagnostics menu, and then navigate to: Input tray quick print >select source tray > Single Does the problem remain? Step 5 Go to step 9. Go to step 6. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics >...
Page 344 4064 Action Step 11 Go to step 13. Go to step 12. Check if the source tray paper feeder and its actuators are functional, properly installed, and free of damage. Are the paper feeder and its components functional, properly installed, and free of damage? Step 12 Go to step 13.
Page 345: Optional Tray Pick/Lift Drive Failure Service Check
4064 Optional tray pick/lift drive failure service check Action Step 1 Go to step 3. Go to step 2. Check the paper path and trays for paper fragments and partially fed paper. Is the paper path free of paper fragments and partially fed paper? Step 2 Go to step 3.
Page 346: Optional Tray Transport Drive Failure Service Check
4064 Action Step 9 Go to step 10. The problem is solved. Make sure that the source tray controller board is properly installed. Reseat all the cables on the controller board. Does the problem remain? Step 10 Contact the next Go to step 11.
Page 347 4064 Action Step 5 Go to step 8. Go to step 6. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics > Motor tests Select the motor (Pass‑through (tray x)), and then touch Start. Note: For tray x, choose the tray number of the affected optional tray.
Page 348: Procedure Before Starting The 9Yy Service Checks
4064 Action Step 13 Contact the next The problem is level of support. solved. Replace the source tray controller board. See “250‑ and 550- sheet tray controller board removal” on page 506. Does the problem remain? Procedure before starting the 9yy service checks You will need to retrieve certain information.
Page 349: 900 Errors
4064 C. Collecting the settings from the menu settings page Note: The menu settings page is different for each printer. For more information, see the User’s Guide. Your next level of support will tell you which page they want to see. Copying the menu settings page from the Embedded Web Server (EWS) Note: Make sure that your printer is connected to a network or to a print server.
Page 350 Determine the operating system used when the error occurred. If possible, determine whether a PostScript or PCL ﬁle was sent to the printer when the error occurred. Ask the customer which Lexmark Solutions applications are installed on the printer. Action Step 1 Go to step 2.
Page 351 4064 Action Step 6 Go to step 31. Go to step 7. Print the following: • Error Log • Menu Settings Page • Network Settings Page Does the problem remain while printing these pages? Step 7 Go to step 8. Go to step 10.
Page 352 Perform a print job. Does the problem remain? Step 15 Go to step 31. The problem is solved. Install a Lexmark‑recommended memory option. Perform a print job. Does the problem remain? Step 16 Go to step 17. Go to step 21.
Page 353 4064 Action Step 20 Go to step 31. Go to step 21. Perform a fax job. Does the problem remain? Step 21 Go to step 22. The problem is solved. Verify if an ISP option is installed. Is an ISP option installed? Step 22 Go to step 24.
Page 354: 912-992 Errors
4064 Action Step 28 Go to step 29. Go to step 26. Perform a job to test the option. Does the problem remain? Step 29 Go to step 30. Go to step 26. Upgrade the ﬁrmware if it was not upgraded in a previous step. Note: Contact your next level of support for the correct ﬁrmware level to use.
Page 355 4064 Error code Description Action 912.07 An engine error occurred. “Optional tray communication error service check” on page 357. 912.08 An engine error occurred. Restart the print job. If the error persists, then contact the next level of support. 912.09 An engine error occurred.
Page 356 4064 Error code Description Action 980.01 A validation failure was detected by the “Optional tray communication error Paperport communication device. service check” on page 357. 980.02 A framing error or receive buffer overﬂow was detected by the Paperport communication device. 980.03 A timeout error was detected by the Paperport communication device.
Page 357: Optional Tray Communication Error Service Check
4064 Optional tray communication error service check Action Step 1 Go to step 3. Go to step 2. Check the paper path and trays for paper fragments and partially fed paper. Is the paper path free of paper fragments and partially fed paper? Step 2 Go to step 3.
Page 358: Supplies Security Error Service Check
4064 Action Step 9 Go to step 10. The problem is solved. Make sure that the source tray controller board is properly installed. Reseat all the cables on the controller board. Does the problem remain? Step 10 Contact the next The problem is level of support.
Page 359: Optional Bin Hardware Errors
4064 Action Step 4 Contact the next The problem is level of support. solved. Turn off the printer. Replace the controller board. See “Controller board removal” on page 424. Wait for 10 seconds, and then turn on the printer. Does the problem remain? Optional bin hardware errors 306 errors 306 error messages...
Page 360 4064 Action Step 3 Go to step 4. The problem is solved. Remove the paper fragments and partially fed paper. Does the problem remain? Step 4 Go to step 5. The problem is solved. Clear the optional bin paper path rollers of any dirt and contamination.
Page 361: 311 Errors
4064 Action Step 10 Go to step 11. The problem is solved. Reinstall or replace the motor. See “Motor (OE transport) removal” on page 532. Does the problem remain? Step 11 Go to step 13. Go to step 12. Check the output expander drive gear for damage. Is the drive gear free of damage? Step 12 Go to step 13.
Page 362: Hcoe Transport Drive Failure Service Check
4064 HCOE transport drive failure service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Open all optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 363: 316 Errors
4064 Action Step 9 Go to step 10. The problem is solved. Make sure that the controller board of the affected optional bin is properly installed. Reseat all the cables on the controller board. Does the problem remain? Step 10 Contact the next Go to step 11.
Page 364: Mailbox Transport Drive Failure Service Check
4064 Mailbox transport drive failure service check Action Step 1 Go to step 2. The problem is solved. Make sure that all the optional bins are properly installed. Does the problem remain? Step 2 Go to step 4. Go to step 3. Open all optional bin doors, and then check the paper path and bins for paper fragments and partially fed paper.
Page 365: 32Y Errors
4064 Action Step 8 Go to step 9. The problem is solved. Remove the mailbox left cover. See “Mailbox left cover removal” on page 654. Reseat the cable on the motor (mailbox transport) and on the mailbox controller board. Does the problem remain? Step 9 Go to step 11.
Page 366: Staple Finisher Transport Drive Failure Service Check
4064 Error Description Action code 320.51 The bin 1 motor (staple ﬁnisher transport) “Staple ﬁnisher transport drive failure service check” did not turn off. on page 366. 320.51 The bin 1 motor (SHPF transport) did not “SHPF transport drive jam service check” on turn off.
Page 367 4064 Action Step 3 Go to step 4. The problem is solved. Remove the paper fragments and partially fed paper. Does the problem remain? Step 4 Go to step 5. The problem is solved. Clear the optional bin paper path rollers of any dirt and contamination.
Page 368: Staple Finisher Ejector Drive Failure Service Check
4064 Action Step 11 Go to step 12. The problem is solved. Make sure that the controller board of the affected optional bin is properly installed. Reseat all the cables on the controller board. Does the problem remain? Step 12 Contact the next Go to step 13.
Page 369 4064 Action Step 6 Go to step 7. The problem is solved. Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Reseat the staple ﬁnisher ejector assembly cable on the staple ﬁnisher controller board. Does the problem remain? Step 7 Go to step 8.
Page 370: 331 Errors
4064 Action Step 14 Contact the next Go to step 15. level of support. Check the affected controller board and its connector pins for damage. Are the bin controller board and its connectors free of damage? Step 15 Contact the next The problem is level of support.
Page 371 4064 Action Step 4 Go to step 5. The problem is solved. Clear the optional bin paper path rollers of any dirt and contamination. Does the problem remain? Step 5 Go to step 6. The problem is solved. Enter the Diagnostics menu, and then navigate to: Output bin quick feed >...
Page 372: Other Symptoms
4064 Other symptoms Base printer symptoms Base printer symptoms Symptom Action The printer is not communicating with the “Network service check” on page 372. network host. Network service check Action Step 1 Go to step 2. Go to step 3. Check if the printer is using an Ethernet network.
Page 373 4064 Action Step 6 Go to step 8. Go to step 7. Check the online status of the printer under Printers and Faxes on the host computer. Delete all print jobs in the print queue. Is the printer online and in the Ready state? Step 7 Go to step 8.
Page 374 4064 Action Step 14 Go to step 15. The problem is solved. Using the subnet address supplied by the network administrator, assign a unique IP address to the printer. Note: The printer IP address should match the IP address on the print driver.
Page 375 4064 Action Step 23 Go to step 25. Go to step 24. Check if the printer is on the same wireless network as the other devices. Is the printer on the same wireless network as the other devices? Step 24 Go to step 25.
Page 376 4064...
Page 377: Service Menus
4064 Service menus Understanding the printer control panel Lexmark B2865, Lexmark MS725, Lexmark MS821, Lexmark MS823, and Lexmark MS825 Use the Display • View printer messages and supply status. • Set up and operate the printer. Select button • Select a menu option.
Page 378: Lexmark M5255, Lexmark M5265, Lexmark M5270, Lexmark Ms822, And Lexmark Ms826
4064 Lexmark M5255, Lexmark M5265, Lexmark M5270, Lexmark MS822, and Lexmark MS826 Use the Display • View printer messages and supply status. • Set up and operate the printer. Home button Go to the home screen. Numeric keypad Enter numbers or symbols in an input ﬁeld.
Page 379: Diagnostics Menu
4064 Diagnostics menu Entering the Diagnostics menu The Diagnostics menu contains tests that are used to help isolate issues with the printer. To access some of these tests, avoid POST tests that run at POR. Some POST tests can generate errors that prevent a diagnostic test from running.
Page 380: Event Log
4064 Event Log Display Log This setting displays the panel text that appears when the event occurs. Enter the Diagnostics menu, and then navigate to: Event Log > Display Log For non-touch-screen printer models, press to navigate through the settings. Print Log This setting lists an extended version of the various printer events.
Page 381: Input Tray Quick Print
4064 Input tray quick print This setting lets you print a single or continuous Quick Test page in either duplex or simplex mode. Enter the Diagnostics menu, and then select Input tray quick print. Select where you want to print the pages from. Select whether to print a single or continuous test page, and then select Start.
Page 382: Processor Id
4064 Processor ID This setting indicates the ID of the processor on the controller board. Enter the Diagnostics menu, and then select Printer Setup. View the processor ID. Serial number This setting displays a read-only value of the serial number. Enter the Diagnostics menu, and then select Printer Setup.
Page 383: Printer Diagnostics And Adjustments
4064 Printer diagnostics and adjustments Sensor tests For non-touch-screen printer models, press to navigate through the settings. Enter the Diagnostics menu, and then touch Printer diagnostics & adjustments. From the Sensor tests section, touch Start. A dialog listing the sensor tests appears. Find, and then manually toggle the sensor.
Page 384: Registration Adjust
4064 Notes: • If the motor is activated, then it is properly working. • Some motors require automatic deactivation to avoid secondary issues such as possible damage and contamination. • Some tests require a special action to activate a motor such as removing a major component. •...
Page 385: Margin Offset
4064 Margin Offset This setting allows you to adjust the margin offset and to print or reset the default settings. For non-touch-screen printer models, press to navigate through the settings. Enter the Diagnostics menu, and then navigate to: Printer diagnostics & adjustments > Margin Offset Select a setting.
Page 386: Motor Tests
4064 Motor tests For non-touch-screen printer models, press to navigate through the settings. Enter the Diagnostics menu, and then navigate to: Additional input tray diagnostics > Motor tests Select a motor, and then press or touch Start. Notes: • If the motor is activated, then it is properly working. •...
Page 387 4064 Menu item Description USB Conﬁguration Set the USB port to run at full speed and disable its high‑speed capabilities. USB Speed Full Auto* Tray Conﬁguration Set the printer to link the trays that have the same paper type and paper size settings. Tray Linking Automatic* Set the printer to show the Tray Insert message.
Page 388 4064 Menu item Description Printer Emulations Set the printer to recognize and use the PPDS data stream. PPDS Emulation Off* Print Conﬁguration Set a text point-size value below which the high‑frequency screens are used when printing font data. Font Sharpening For example, if the value is 24, then all fonts sized 24 points or 0–150 (24*) less use the high‑frequency screens.
Page 389: Entering Invalid Engine Mode
4064 Entering invalid engine mode This mode is used if the machine has invalid code and needs the correct code loaded. After entering this mode, the ﬁrmware code can be updated. Turn off the printer. Press and hold the 3, 4, and 6 buttons simultaneously. Turn on the printer.
Page 390 4064 Top‑level menu Intermediate menu Code • Network code level — Displays network code level • Network Compile Info — Displays network compile information • Printer Code Level — Displays printer code information • Printer Compile Info — Displays compile information History •...
Page 391: Parts Removal
4064 Parts removal Removal precautions CAUTION—SHOCK HAZARD: The low-voltage power supply (LVPS) and the high-voltage power supply (HVPS) may have residual voltage present. To avoid the risk of electrical shock, do not touch their circuit components or the solder side of the board. Only handle them by their outer edges or metal housing. CAUTION—SHOCK HAZARD: This product uses a soft power switch.
Page 392: Data Security Notice
4064 PRECAUCIÓN: PELIGRO DE DESCARGAS ELÉCTRICAS: Este producto utiliza un interruptor de corriente de software. No desconecta físicamente la entrada de voltaje de CA. Para evitar el riesgo de descarga eléctrica, desenchufe siempre el cable de alimentación de la impresora cuando sea necesario retirar la entrada de voltaje de CA.
Page 393: Handling Esd-Sensitive Parts
Request the customer to sign the Customer Retention form. Note: You can get printed copies of the form from your Lexmark partner manager. Take a photo of the signed form, and then upload it to the Service Request debrief tool.
Page 394: Critical Information For Controller Board Or Control Panel Replacement
4064 • Make the least possible movements with your body to prevent an increase of static electricity from clothing ﬁbers, carpets, and furniture. • Put the ESD wrist strap on your wrist. Connect the wrist band to the system ground point. This action discharges any static electricity in your body to the printer.
Page 395: Restoring The Printer Configuration After Replacing The Controller Board
Note: The software bundle contains the latest version of the ﬁrmware, applications, and software licenses from the Lexmark Virtual Solutions Center (VSC). The printer ﬁrmware may be at a different level from what was used before replacing the controller board.
Page 396 4064 Save the zip ﬁle. Note: Make sure that the serial number in the zip ﬁle matches the serial number of the printer being restored. Extract the contents of the zip ﬁle, open the Readme ﬁle, and then follow the instructions in the ﬁle. Notes: •...
Page 397: Restoring Solutions, Licenses, And Configuration Settings
4064 After performing the installation instructions in the Readme ﬁle, conﬁrm from the customer if all the eSF apps have been installed. Notes: • If you are unable to access the administrative menus to verify that the printer is restored, then ask the customer for access rights.
Page 398: Updating The Printer Firmware
4064 Click Import Conﬁguration, and then click Browse. Navigate to the folder where the zip ﬁles are extracted from the Service Restore Tool. Select the ﬁle to import, and then click Import. Repeat step 2 through step 4 for the other ﬁles that are included in the extracted zip ﬁle. Updating the printer ﬁrmware Warning—Potential Damage: Before updating the printer ﬁrmware, ask the next level of support for the correct code.
Page 399 Note: Make sure that the cable is connected to the rear USB port. Using USB Flash Utility Go to support.lexmark.com, and then download USB Flash Utility. Extract, and then run the utility. Click Browse Files, and then browse to the ﬁrmware ﬁle directory.
Page 400: Backing Up Esf Solutions And Settings
4064 Using USButil Go to support.lexmark.com, and then download USButil. Extract, and then drag and drop the ﬁrmware ﬁle onto the USButil icon. A command prompt window appears brieﬂy. Note: Make sure to disconnect other USB devices when using USButil.
Page 401: Adjustments
4064 Adjustments Registration adjustment The allowable image skew on the test page is one dot (0.5 mm) or less delta measured between the left and right alignment indicators for the top and bottom margins. Note: The following sample test page shows the alignment indicators at the bottom margin. Parts removal...
Page 402 4064 The amount of skew may vary from sheet to sheet, so multiple test pages may need to be printed. Generating a test page for margin alignment Note: Before printing a test page, make sure that the paper guides on the source tray are positioned correctly.
Page 403: Aligner Roller Adjustment
4064 If both the top and bottom margins are skewed (or mostly the bottom margin), then do the following: • Adjust the aligner roller to make the leading edge parallel with the trailing edge. See “Aligner roller adjustment” on page 403.
Page 404 4064 Adjust the screw until the aligner roller plate is offset by 31 mm as shown in the following image. This setting is the nominal point to minimize the amount of adjustment needed. Continue to Step B. Step B Print a Quick Test Page, and then check the top alignment indicators on the test page. The difference in the print location to the top edge of the paper between the left and right alignment indicators should be 0.5 mm (one dot) or less.
Page 405: Polygon Printhead Mechanical Registration Adjustment
4064 Step C Print a Quick Test Page, and then check the top and bottom alignment indicators on the test page. The goal is to make the skew at the top and bottom of the page parallel. Depending on the skew, turn the screw either clockwise or counterclockwise using a 3‑mm hex wrench, and print a Quick Test Page to check the arrow indicators on the top and bottom margins.
Page 406 4064 To perform the printhead mechanical registration adjustment: Print a Quick Test Page. From the Diagnostics menu, navigate to: Printer diagnostics & adjustments > Registration adjust > Quick test If the skew between the bottom left and bottom right alignment indicators is greater than 0.5 mm (1 dot), then proceed with adjustment.
Page 407 4064 Loosen the printhead alignment lock screw (C). With the printhead unlocked, its alignment can now be adjusted by the printhead adjustment wheel (D). Check the Quick Test Page for any sign of misalignment by checking the alignment indicators at the bottom left and bottom right of the test page for equal distance from the bottom of the page.
Page 408: Removal Procedures
4064 Warning—Potential Damage: Do not rotate the printhead adjustment wheel at a full clockwise or counterclockwise turn. Warning—Potential Damage: In some cases the adjustment process may take several cycles of tightening and loosening of the printhead mounting screws. Care should be taken to avoid stripping the mounting screw bosses.
Page 409: Left Side Removals
4064 Left side removals Left cover removal Remove the top cover. See “Top cover removal” on page 455. Open the MPF door, and then remove the screw (A). Remove the two upper screws (B). Parts removal...
Page 410: Ac Power Socket Removal
4064 Remove the two lower screws (C). Remove the cover. AC power socket removal Remove the top cover. See “Top cover removal” on page 455. Remove the left cover. See “Left cover removal” on page 409. Remove the ground screw (A), release the latch (B), and then move the power connector to the front. Disconnect the cable (C), and then remove the power socket.
Page 411 4064 Remove the left cover. See “Left cover removal” on page 409. Release the cables from the cable holders (A), and then disconnect the two cables (B). Remove the four screws (C), and then remove the motor drive. Installation warning: Make sure that the imaging unit is not reinstalled before the motor drive. Installation warning: Make sure that the motor actuator and lever are properly engaged.
Page 412: Fuser Drive Gears Removal
4064 Fuser drive gears removal Remove the fuser. See “Fuser removal” on page 452. Remove the top cover. See “Top cover removal” on page 455. Remove the left cover. See “Left cover removal” on page 409. Remove the main motor drive. See “Main motor drive removal”...
Page 413: Motor (Mpf) Removal
4064 Remove the two screws (C), and then remove the fan. Motor (MPF) removal Remove the top cover. See “Top cover removal” on page 455. Remove the left cover. See “Left cover removal” on page 409. Parts removal...
Page 414: Lvps Removal
4064 Disconnect the cable (A), and then remove the three screws (B). Remove the motor. LVPS removal Turn off the printer, and then unplug the power cord from the electrical outlet. Remove the top cover. See “Top cover removal” on page 455.
Page 415 4064 Release the cables from their holder (C), and then remove the LVPS. Installation note: Make sure that LVPS tabs are properly engaged with their appropriate slots (A) on the printer frame. Parts removal...
Page 416 4064 Installation note: Make sure that the voltage selector switch (B) is set to the proper voltage. Parts removal...
Page 417: Paper Feeder Removal
4064 Paper feeder removal Remove tray 1, and then remove the pick roller. See “Pick roller removal” on page 465. Remove the top cover. See “Top cover removal” on page 455. Remove the left cover. See “Left cover removal” on page 409.
Page 418: Sensor (Toner Smart Chip) Removal
4064 Swing the motor to the right, and then disconnect the cable (B). Remove the motor. Sensor (toner smart chip) removal Open the front door, and then remove the toner cartridge and imaging unit. Remove the top cover. See “Top cover removal” on page 455.
Page 419 4064 Unhook the toner smart chip spring (A), and then disconnect the sensor cable (B). Remove the sensor. Parts removal...
Page 420: Right Side Removals
4064 Right side removals Right cover removal Remove the top cover. See “Top cover removal” on page 455. Remove the ﬁve screws (A). Parts removal...
Page 421: Hvps Removal
4064 From the rear side, remove the screw (B). Open the controller board access door, and then remove the screw (C). Remove the right cover. HVPS removal Turn off the printer, and then unplug the power cord from the electrical outlet. Remove the top cover.
Page 422 4064 Remove the screw (A), and then remove the HVPS shield. Disconnect the three cables (B), remove the four screws (C), and then remove the HVPS. Parts removal...
Page 423: Cartridge Fan Removal
4064 Cartridge fan removal Remove the top cover. See “Top cover removal” on page 455. Remove the right cover. See “Right cover removal” on page 420. Remove the two screws (A), and then disconnect the cable (B). Remove the fan. Controller board access door removal Remove the top cover.
Page 424: Controller Board Removal
4064 Release the hinge pivot (A), and then remove the door. Controller board removal Critical information for controller board or control panel replacement Warning—Potential Damage: Replace only one of the following components at a time: • Control panel • Controller board To replace a component, and to test whether the problem is resolved: Replace the affected component.
Page 425 4064 Disconnect all the cables from the controller board, and then remove the seven screws (A). Remove the board. Installation note: Make sure that all the cables are connected and properly routed. Parts removal...
Page 426 4064 Installation for printers with 4.3‑inch displays • Install the appropriate controller board (PN 41X1127). • Connect the control panel cable to socket J18 (labeled with 4.3”) on the controller board. Installation for printers with 2.4‑inch displays • Install the appropriate controller board (PN 41X2606). •...
Page 427: Speaker Removal
4064 With a USB cable, connect the printer to a PC. To update the ﬁrmware, ﬂash the code through recovery mode. See “Entering recovery mode” on page 389. Speaker removal Remove the top cover. See “Top cover removal” on page 455.
Page 428 4064 Remove the four screws (A). Remove the screw (B), and then remove the HVPS shield. Parts removal...
Page 429 4064 Disconnect the four cables (C), and then remove the high voltage contacts guide. Parts removal...
Page 430: Toner Cartridge Shutter Actuator Removal
4064 Toner cartridge shutter actuator removal Open the front door, and then remove the toner cartridge and imaging unit. Remove the screw (A), and then remove the actuator. Sensor (toner cartridge shutter) removal Open the front door, and then remove the toner cartridge and imaging unit. Remove the toner cartridge shutter actuator.
Page 431: Front Side Removals
4064 Release the sensor (A) from the inner side, and then disconnect its cable. Remove the sensor. Front side removals Front door bracket removal Remove the top cover. See “Top cover removal” on page 455. Remove the left cover. See “Left cover removal”...
Page 432 4064 Loosen the two screws (A), and then remove the two screws (B). Parts removal...
Page 433 4064 Remove the two screws (C). Remove the bracket. Installation warning: Make sure that the screws are not overtightened. Parts removal...
Page 434: Front Door Removal
4064 Front door removal Open the front door. Swing the front door pins (A) inward to release, and then remove them. Remove the door. Duplex/MPF tray removal Open the front door. Press the handle, and then pull out the duplex/MPF tray. Parts removal...
Page 435: Inner Left Cover Removal
4064 Inner left cover removal Remove tray 1. Remove the duplex/MPF tray. See “Duplex/MPF tray removal” on page 434. Remove the top cover. See “Top cover removal” on page 455. Remove the left cover. See “Left cover removal” on page 409.
Page 436: Inner Right Cover Removal
4064 Inner right cover removal Remove tray 1. Remove the top cover. See “Top cover removal” on page 455. Remove the right cover. See “Right cover removal” on page 420. Remove the screw (A). Parts removal...
Page 437 4064 From the front side, remove the two screws (B). Slightly lift the top cover to release, and then remove the inner right cover. Parts removal...
Page 438: Inner Guide Deflector Removal
4064 Inner guide deﬂector removal Open the front door, and then remove the toner cartridge and imaging unit. Remove the duplex/MPF tray. See “Duplex/MPF tray removal” on page 434. Remove the two screws (A), and then remove the deﬂector. Sensor (duplex interlock) removal Open the front door, and then remove the toner cartridge and imaging unit.
Page 439: Aligner Removal
4064 Aligner removal Open the front door, and then remove the toner cartridge and imaging unit. Remove tray 1. Remove the top cover. See “Top cover removal” on page 455. Remove the left cover. See “Left cover removal” on page 409.
Page 440: Sensor (Input) Removal
4064 Remove the aligner screw (B). Remove the aligner. Installation note: Make sure that the aligner roller adjustment is performed to avoid paper skews. See “Aligner roller adjustment” on page 403. Sensor (input) removal Open the front door, and then remove the toner cartridge and imaging unit. Remove the duplex/MPF tray.
Page 441 4064 Remove the screw (A), and then disconnect the sensor cable (B). Remove the sensor. Parts removal...
Page 442: Mpf Pick Roller Removal
4064 MPF pick roller removal Open the MPF door. Press the latch to release, and then remove the pick roller. Control panel (4.3-inch display) removal Critical information for controller board or control panel replacement Warning—Potential Damage: Replace only one of the following components at a time: •...
Page 443 4064 Use the Diagnostics Menu to test the replacement part. Do a feed test to check if the problem is resolved. • If the problem is not resolved—Turn off the printer, and then reinstall the old part. • If the problem is resolved—Perform a POR. Removal procedure Swing the control panel away from the printer.
Page 444: Control Panel (2.4-Inch) Cover Removal
4064 Disconnect the two cables (B), and then remove the control panel. Control panel (2.4‑inch) cover removal Pry the cover to release, and then remove it. Control panel (2.4-inch) board and display removal Critical information for controller board or control panel replacement Warning—Potential Damage: Replace only one of the following components at a time: •...
Page 445 4064 To replace a component, and to test whether the problem is resolved: Replace the affected component. Warning—Potential Damage: Do not perform a POR (Power‑On Reset) until the problem is resolved. If a POR is performed at this point, the replacement part can no longer be used in another printer and must be returned to the manufacturer.
Page 446: Sensor (Toner Low) Removal
4064 Behind the control panel, disconnect the cable (B). Remove the control panel. Sensor (toner low) removal Open the front door, and then remove the toner cartridge and imaging unit. Remove the top cover. See “Top cover removal” on page 455.
Page 447: Transfer Roller Removal
4064 Inside the printer from the front side, remove the screw (B). Remove the sensor. Transfer roller removal Open the front door, and then remove the toner cartridge and imaging unit. Release the latch, and then remove the transfer roller. Parts removal...
Page 448: Sensor (Toner Density) Removal
4064 Sensor (toner density) removal Open the front door, and then remove the toner cartridge and imaging unit. Remove the duplex/MPF tray. See “Duplex/MPF tray removal” on page 434. Remove the inner guide deﬂector. See “Inner guide deﬂector removal” on page 438.
Page 449: Rear Side Removals
4064 Rear side removals Rear door removal Open the rear door. Press the latch (A) to release the hinge, and then remove the door. Parts removal...
Page 450: Rear Cover Removal
4064 Rear cover removal Remove the rear door. See “Rear door removal” on page 449. Remove the four screws (A). Gently pull the top and middle section of the cover to release, and then remove the cover. Motor (duplex) removal Remove the rear door.
Page 451 4064 Remove the two screws (C). Disconnect the cable (D), and then release it from its guide (E). Remove the two screws (F), and then remove the motor. Warning—Potential Damage: Make sure that the motor cables are disconnected before removing the motor.
Page 452: Fuser Removal
4064 Fuser removal For models using a hot roll type of fuser, remove the printhead access cover. See “Printhead removal” on page 455. Open the rear door. Rotate the latches to release, and then remove the fuser. Sensor (rear door interlock) removal Remove the rear door.
Page 453: Upper Redrive Removal
4064 Upper redrive removal Remove the top cover. See “Top cover removal” on page 455. Open the rear door. Remove the three screws (A), and then remove the upper redrive. Transfer roller contact removal Open the front door, and then remove the toner cartridge and imaging unit. Remove the transfer roller.
Page 454 4064 Remove screw 5 (A) from the right side frame. Inside the printer, release the contact from its posts (B) using a prying tool. Note: If necessary, push the frame to loosen the contact. Parts removal...
Page 455: Top Side Removals
4064 Installation note: Make sure the contact is properly engaged with its posts. Top side removals Top cover removal Lift the cover to release. Remove the cover. Printhead removal Remove the top cover. See “Top cover removal” on page 455. Remove the right cover.
Page 456 4064 Remove the screw (A) under the bin extender, and then remove the printhead access cover. Note: For models using a hot roll type of fuser, remove the printhead access cover as shown. Parts removal...
Page 457 4064 Parts removal...
Page 458 4064 Remove the four screws (B), and then disconnect the two cables (C). Parts removal...
Page 459 4064 Disconnect the two cables (D) from the controller board. Remove the printhead. Installation note: Make sure that the printhead is aligned ﬁrst before tightening the screws. See “Polygon printhead mechanical registration adjustment” on page 405. Parts removal...
Page 460: Bin Full Sensor Cover Removal
4064 Bin full sensor cover removal Remove the top cover. See “Top cover removal” on page 455. Remove the screw (A), and then remove the cover. Sensor (standard bin full) removal Remove the top cover. See “Top cover removal” on page 455.
Page 461: Bin Cover Removal
4064 Remove the screw (A), and then disconnect the sensor cable (B). Remove the sensor. Bin cover removal Remove the control panel (4.3-inch display). See “Control panel (4.3-inch display) removal” on page 442. Remove the top cover. See “Top cover removal” on page 455.
Page 462 4064 Remove the two screws (A). From the left side, remove the screw (B). Parts removal...
Page 463 4064 From the top side, remove the two screws (C). From the right side, remove the screw (D). Disconnect the four cables (E), and then release them from their guides (F). Remove the cover. Warning—Potential Damage: Be careful not to damage the cables. Parts removal...
Page 464: Bottom Side Removals
4064 Bottom side removals Tray insert removal Pull out, and then remove the tray. Separator pad removal Remove the tray insert. See “Tray insert removal” on page 464. Release, and then remove the separator pad. Parts removal...
Page 465: Pick Roller Removal
4064 Pick roller removal Remove tray 1. Remove the pick roller. Parts removal...
Page 466: Optional Tray Drive Gear Removal
4064 Optional tray drive gear removal Remove tray 1. Remove the screw (A), and then remove the drive gear and cover. Remove the gears from the gear cover. Sensor (duplex path) with cover removal Remove all optional trays from the printer. Remove tray 1.
Page 467: Sensor (Paper Size) Removal
4064 Remove the screw (A), and then disconnect the sensor cable. Remove the sensor and cover. Sensor (paper size) removal Remove all optional trays from the printer. Remove tray 1. To access the bottom, lay the printer on its back on a sturdy surface. Release the paper size sensor cover using a ﬂat screwdriver, and then remove it.
Page 468: Sensor (Tray 1 Pass-Through) Removal
4064 Release the sensor latch (A), and then release the sensor from the frame. Disconnect the sensor cable, and then remove the sensor. Sensor (tray 1 pass‑through) removal Remove all optional trays from the printer. Remove tray 1. To access the bottom, lay the printer on its back on a sturdy surface. Parts removal...
Page 469: Sensor (Tray 1 Pick) Removal
4064 Remove the screw (A), and then disconnect the sensor cable (B). Remove the sensor. Sensor (tray 1 pick) removal Remove all optional trays from the printer. Remove tray 1. To access the bottom, lay the printer on its back on a sturdy surface. Parts removal...
Page 470: Optional 2100-Sheet Tray Removals
4064 Remove the screw (A), and then disconnect the sensor cable (B). Remove the sensor. Optional 2100-sheet tray removals Optional 2100‑sheet tray removal Press the latch to unlock. Lift the printer or optional tray above the 2100‑sheet tray, and then separate the 2100‑sheet tray. Parts removal...
Page 471: A5 Length Guide Removal
4064 A5 length guide removal Pull the guide out of the tray. Remove the guide. Parts removal...
Page 472: 2100-Sheet Tray Insert Removal
4064 2100-sheet tray insert removal Fully extend the tray, and then press the left and right latches to release it. Remove the tray insert. Parts removal...
Page 473: 2100-Sheet Tray Rear Cover Removal
4064 2100-sheet tray rear cover removal Remove the four screws (A). Remove the cover. 2100-sheet tray left cover removal Remove the 2100-sheet tray insert. See “2100-sheet tray insert removal” on page 472. Remove the 2100-sheet tray rear cover. See “2100-sheet tray rear cover removal” on page 473.
Page 474 4064 From the rear side, remove the two screws (A). Parts removal...
Page 475 4064 From the top side, remove the two screws (B). Parts removal...
Page 476: 2100-Sheet Tray Right Cover Removal
4064 From the front side, remove the two screws (C). Remove the cover. 2100-sheet tray right cover removal Remove the 2100-sheet tray insert. See “2100-sheet tray insert removal” on page 472. Remove the 2100-sheet tray rear cover. See “2100-sheet tray rear cover removal” on page 473.
Page 477 4064 From the rear side, remove the two screws (A). From the top side, remove the two screws (B). Parts removal...
Page 478: Motor (2100-Sheet Tray Transport) Removal
4064 From the front side, remove the two screws (C). Remove the cover. Installation note: When installing the right cover, make sure that the latch is positioned as shown. Motor (2100-sheet tray transport) removal Remove the 2100-sheet tray insert. See “2100-sheet tray insert removal”...
Page 479: 2100-Sheet Tray Top Cover Removal
4064 Disconnect the cable (A), and then remove the two screws (B). Remove the motor. 2100-sheet tray top cover removal Remove the 2100-sheet tray insert. See “2100-sheet tray insert removal” on page 472. Remove the 2100-sheet tray rear cover. See “2100-sheet tray rear cover removal”...
Page 480 4064 Remove the 12 screws (A). Parts removal...
Page 481 4064 Cut the cable tie, and then disconnect the motor cables from the controller board. Remove the two screws (C) from the ground cables. Remove the cover. Parts removal...
Page 482: 2100-Sheet Tray Front Cover Removal
4064 2100-sheet tray front cover removal Remove the 2100-sheet tray insert. See “2100-sheet tray insert removal” on page 472. Behind the front cover, remove the 12 screws (A). Remove the cover. Parts removal...
Page 483: Sensor (2100-Sheet Tray Pick) Removal
4064 Sensor (2100-sheet tray pick) removal Remove the screw (A), and then disconnect the cable (B). Remove the sensor. 2100-sheet tray controller board removal Remove the 2100-sheet tray insert. See “2100-sheet tray insert removal” on page 472. Remove the 2100-sheet tray rear cover. See “2100-sheet tray rear cover removal”...
Page 484: 2100-Sheet Tray Elevator Drive Removal
4064 Disconnect all the board cables, and then remove the two screws (A). Remove the board. 2100-sheet tray elevator drive removal Remove the 2100-sheet tray insert. See “2100-sheet tray insert removal” on page 472. Remove the 2100-sheet tray rear cover. See “2100-sheet tray rear cover removal”...
Page 485: Sensor (2100-Sheet Tray Paper Size) Removal
4064 Disconnect the cable (A), and then remove the four screws (B). Remove the elevator drive. Sensor (2100-sheet tray paper size) removal Remove the 2100-sheet tray insert. See “2100-sheet tray insert removal” on page 472. Remove the 2100-sheet tray rear cover. See “2100-sheet tray rear cover removal”...
Page 486: 2100-Sheet Tray Interface Cable Removal
4064 Remove the screw (A), and then remove the cover (B). Disconnect the sensor cable (C), and then remove the sensor. 2100-sheet tray interface cable removal Remove the 2100-sheet tray insert. See “2100-sheet tray insert removal” on page 472. Remove the 2100-sheet tray rear cover. See “2100-sheet tray rear cover removal”...
Page 487 4064 Cut the cable tie, and then disconnect the interface cable from the controller board. Release, and then dislodge the connector from the cover. Remove the cable. Parts removal...
Page 488: 2100-Sheet Tray Bellcrank Removal
4064 2100-sheet tray bellcrank removal Remove the 2100-sheet tray insert. See “2100-sheet tray insert removal” on page 472. Remove the spring (A), and then remove the E-clip (B). Remove the bellcrank. Parts removal...
Page 489: 2100-Sheet Tray Rails Removal
4064 2100-sheet tray rails removal Remove the 2100-sheet tray insert. See “2100-sheet tray insert removal” on page 472. Remove the three screws (A) from the inner right side of the tray. Remove the three screws (B) from the inner left side of the tray. Remove the rails.
Page 490: Sensor (2100-Sheet Tray Near Empty) Removal
4064 Sensor (2100-sheet tray near empty) removal Remove the 2100-sheet tray insert. See “2100-sheet tray insert removal” on page 472. Remove the screw (A), and then disconnect the sensor cable (B). Remove the sensor. Parts removal...
Page 491: Sensor (2100-Sheet Tray A5 Length Guide) Removal
4064 Sensor (2100-sheet tray A5 length guide) removal Remove the 2100-sheet tray insert. See “2100-sheet tray insert removal” on page 472. Remove the screw (A), and then disconnect the sensor cable (B). Remove the sensor. Sensor (2100-sheet tray pick roller index) removal Remove the 2100-sheet tray insert.
Page 492: Sensor (2100-Sheet Tray Paper Present) Removal
4064 Remove the screw (A), and then disconnect the sensor cable (B). Remove the sensor. Sensor (2100-sheet tray paper present) removal Remove the top cover. See “2100-sheet tray top cover removal” on page 479. Disconnect the sensor cable (A), and then remove the screw (B). Remove the sensor.
Page 493: 2100-Sheet Tray Paper Feeder Removal
4064 2100-sheet tray paper feeder removal Remove the 2100-sheet tray top cover. See “2100-sheet tray top cover removal” on page 479. Remove the 2100-sheet tray pick roller. Disconnect the cables (A), and then remove the six screws (B). Parts removal...
Page 494 4064 Release the rod. Remove the paper feeder. Parts removal...
Page 495: Optional 250- And 550-Sheet Tray Removals
4064 Optional 250- and 550-sheet tray removals Optional 250‑ and 550-sheet tray removal Press the latch to unlock. Lift the printer or optional tray above the 250‑ or 550-sheet tray, and then separate the 250‑ or 550-sheet tray. Parts removal...
Page 496: 250- And 550-Sheet Tray Left Cover Removal
4064 250‑ and 550-sheet tray left cover removal Remove the tray insert. From the top side, remove the three screws (A). From the front side, remove the two screws (B). Parts removal...
Page 497 4064 From the bottom side, remove the three screws (C). Slightly pull the rear cover to release, and then remove the left cover. Parts removal...
Page 498: 250- And 550-Sheet Tray Right Cover Removal
4064 250‑ and 550-sheet tray right cover removal Remove the tray insert. From the top side, remove the three screws (A). From the front side, remove the two screws (B). Parts removal...
Page 499 4064 From the bottom side, remove the three screws (C). Parts removal...
Page 500 4064 From the rear side, remove the two screws (D). Pry the top and bottom tabs to release the cover. Parts removal...
Page 501: 250- And 550-Sheet Tray Rear Cover Removal
4064 Slightly pull the rear cover to release, and then remove the right cover. Installation note: When installing the right cover, make sure that the latch is positioned as shown. After installation, make sure that the latch is working. 250‑ and 550-sheet tray rear cover removal Remove the tray insert.
Page 502: 250- And 550-Sheet Tray Insert Front Cover Removal
4064 250‑ and 550-sheet tray insert front cover removal Remove the tray insert. Behind the cover, remove the eight screws (A). Remove the cover. Parts removal...
Page 503: Tray Level Indicator Removal
4064 Tray level indicator removal Pull out the tray. Remove the indicator. Pick roller removal Remove the tray insert. Remove the pick roller. Parts removal...
Page 504: Motor (250- And 550-Sheet Tray Transport) Removal
4064 Motor (250‑ and 550-sheet tray transport) removal Remove the 250‑ and 550-sheet tray left cover. See “250‑ and 550-sheet tray left cover removal” on page 496. Disconnect the cable (A), and then remove the two screws (B). Remove the motor. 250‑...
Page 505 4064 Disconnect the cable (A), and then remove the three screws (B). Slightly pull the ﬂag to release, and then remove the paper feeder. Parts removal...
Page 506: 250- And 550-Sheet Tray Controller Board Removal
4064 250‑ and 550-sheet tray controller board removal Remove the 250‑ and 550-sheet tray left cover. See “250‑ and 550-sheet tray left cover removal” on page 496. Remove the two screws (A), and then release the controller board bracket. Disconnect all the cables from the controller board. Parts removal...
Page 507: Sensor (250- And 550-Sheet Tray Pass-Through) Removal
4064 Remove the two screws (B), and then remove the controller board. Sensor (250‑ and 550-sheet tray pass‑through) removal Remove the tray insert. Remove the screw (A), and then disconnect the sensor cable (B). Remove the sensor. Sensor (250‑ and 550-sheet tray pick) removal Remove the tray insert.
Page 508: Sensor (250- And 550-Sheet Tray Pick Roller Index) Removal
4064 Remove the screw (A), and then disconnect the sensor cable (B). Remove the sensor. Sensor (250‑ and 550-sheet tray pick roller index) removal Remove the tray insert. Remove the 250‑ and 550-sheet tray left cover. See “250‑ and 550-sheet tray left cover removal” on page 496.
Page 509: Sensor (250- And 550-Sheet Tray Paper Present) Removal
4064 Remove the screw (A), and then disconnect the sensor cable (B). Remove the sensor. Sensor (250‑ and 550-sheet tray paper present) removal Remove the tray insert. Remove the 250‑ and 550-sheet tray left cover. See “250‑ and 550-sheet tray left cover removal” on page 496.
Page 510: 250- And 550-Sheet Tray Interface Cable Removal
4064 Remove the screw (A), and then disconnect the sensor cable (B). Remove the sensor. 250‑ and 550-sheet tray interface cable removal Remove the 250‑ and 550-sheet tray left cover. See “250‑ and 550-sheet tray left cover removal” on page 496.
Page 511 4064 Pinch the latches to release, and then dislodge the connector from the top side. Disconnect the cable (A), and then remove it. Parts removal...
Page 512: Sensor (250- And 550-Sheet Tray Paper Size) Removal
4064 Sensor (250‑ and 550-sheet tray paper size) removal Remove the 250‑ and 550-sheet tray left cover. See “250‑ and 550-sheet tray left cover removal” on page 496. From the left side, pry the latch to release the sensor cover. From the bottom side, press the latch to release the sensor.
Page 513: 250- And 550-Sheet Tray Paper Size Sensor Actuator Removal
4064 Disconnect the cable, and then remove the sensor. 250‑ and 550-sheet tray paper size sensor actuator removal Remove the tray insert. On the tray insert, move the paper guide to the front side. Under the tray insert, position the racks and pinions as shown. Remove the two screws (A), and then remove the two pinions (B).
Page 514 4064 Slightly pull the left cover to release, and then pry the rack to release. Remove the rack. Installation notes: Make sure that the white indicator on the paper guide is aligned with the A5 and A6 label. Parts removal...
Page 515 4064 Move the paper guide all the way to the front side of the tray to match the positions of the racks and pinions shown. Align the triangle and square icons on the pinions to the corresponding triangle and square icons on the racks. Make sure that the screws are not too tight so that the gears can still move.
Page 516: Optional Output Expander Removals
4064 Optional output expander removals Optional output expander removal Press the latches to release. Lift the expander off the printer. Output expander top cover removal Lift the top cover off the expander, and remove. Parts removal...
Page 517: Output Expander Rear Door Removal
4064 Output expander rear door removal Open the rear door, and detach the string (A) from the door. Note: Fasten the string to the rear side to prevent it from recoiling into the interior of the expander. Parts removal...
Page 518 4064 Position the door at an angle approximately 90 degrees from the expander, then remove. Parts removal...
Page 519: Output Expander Sensor Cover Removal
4064 Output expander sensor cover removal Remove the output expander top cover. See “Output expander top cover removal” on page 516. Push the latches (A) to release, then remove the sensor cover. Output expander bin full ﬂag removal Remove the output expander top cover. See “Output expander top cover removal”...
Page 520: Output Expander Right Cover Removal
4064 Disconnect the sensor cable (B), and then remove the sensor. Output expander right cover removal Open the rear door, then detach the string (A) from the rear door. Note: Fasten the string to the rear side to prevent it from recoiling into the interior of the expander. Parts removal...
Page 521 4064 Remove the two screws (B), then remove the right cover. Parts removal...
Page 522: Output Expander Left Cover Removal
4064 Output expander left cover removal Open the rear door, then detach the string (A) from the rear door. Note: Fasten the string to the rear side to prevent it from recoiling into the interior of the expander. Parts removal...
Page 523 4064 Remove the two screws (B), then remove the left cover. Parts removal...
Page 524: Output Expander Controller Board Removal
4064 Output expander controller board removal Remove the output expander left cover. See “Output expander left cover removal” on page 522. Disconnect all the cables from the controller board. Remove the three screws (A), and then remove the controller board. Parts removal...
Page 525: Output Expander Lower Interface Cable Removal
4064 Output expander lower interface cable removal Remove the output expander left cover. See “Output expander left cover removal” on page 522. Disconnect the cable J1 from the controller board. Push the latches to release, and then remove the cable. Output expander upper interface cable removal Remove the output expander sensor cover.
Page 526 4064 Disconnect the cable J2 from the controller board. Release, and then dislodge the connector from its slot. Note: Use a pliers to ﬁt the pins to the holes. Remove the cable. Parts removal...
Page 527: Output Expander Spring With String Removal
4064 Output expander spring with string removal Open the rear door, and detach the string (A). Remove the output expander right cover. See “Output expander right cover removal” on page 520. Remove the spring with string. Note: Pay attention to the original position of the string. The string on the pulley is wound clockwise. Parts removal...
Page 528: Output Expander Latch Removal
4064 Output expander latch removal Remove the output expander left cover or output expander right cover. “Output expander left cover removal” on page 522 “Output expander right cover removal” on page 520. Pull the latch off the expander. Parts removal...
Page 529: Motor (Oe Diverter) Removal
4064 Motor (OE diverter) removal Remove the output expander left cover. See “Output expander left cover removal” on page 522. Disconnect the motor cable, and then remove the two screws (A). Remove the motor. Output expander diverter plunger assembly removal Diverter plunger removal Remove the output expander left cover.
Page 530 4064 Pull away the frame to access the parts underneath. Remove the two screws (B), and then remove the plunger. Diverter cam removal Remove the output expander left cover. See “Output expander left cover removal” on page 522. Remove the output expander diverter plunger. See preceding removal. Parts removal...
Page 531: Output Expander Drive Gear Removal
4064 Remove the E-clip (A), and then remove the cam. Output expander drive gear removal Remove the output expander left cover. See “Output expander left cover removal” on page 522. Remove the seven screws (A) from the frame. Parts removal...
Page 532: Motor (Oe Transport) Removal
4064 Pull away the frame to access the parts underneath. Remove the E-clip (B), and pull the gear off its shaft. Motor (OE transport) removal Remove the output expander left cover. See “Output expander left cover removal” on page 522. Remove the seven screws (A).
Page 533 4064 Slightly pull the frame to access the parts underneath it. Remove the E-clip (B), and then remove the gear. Parts removal...
Page 534: Sensor (Oe Rear Door Interlock) Removal
4064 Remove the two screws (C), and then remove the motor. Sensor (OE rear door interlock) removal Remove the output expander left cover. See “Output expander left cover removal” on page 522. Remove the seven screws (A). Parts removal...
Page 535 4064 Slightly pull the frame to access the parts underneath it. Remove the screw (B), and then release the sensor bracket. Remove the sensor retainer (C), disconnect the cable (D), and then remove the sensor. Parts removal...
Page 536: Sensor (Oe Diverter Plunger) Removal
4064 Sensor (OE diverter plunger) removal Remove the output expander left cover. See “Output expander left cover removal” on page 522. Remove the seven screws (A). Slightly pull the frame to access the parts underneath it. Disconnect the cable (B). Parts removal...
Page 537: Output Expander Diverter Spring Removal
4064 Pry the latches (C) to release, and then remove the sensor. Output expander diverter spring removal Remove the output expander left cover. See “Output expander left cover removal” on page 522. Remove the seven screws (A) from the frame. Parts removal...
Page 538: Output Expander Diverter Removal
4064 Pull away the frame to access the parts underneath. Release the hook (B), and then remove the spring. Output expander diverter removal Remove the output expander left cover. See “Output expander left cover removal” on page 522. Remove the seven screws (A) from the frame. Parts removal...
Page 539 4064 Pull away the frame to access the parts underneath. Release the hook (B) from the diverter. Pry the diverter to release, and then remove. Parts removal...
Page 540: Output Expander Drive Belt Removal
4064 Output expander drive belt removal Remove the output expander right cover. See “Output expander right cover removal” on page 520. Remove the six screws (A) securing the frame. Pull away the frame, and remove. Loosen the screw (B) to unlock and allow more slack on the mechanism, and then remove the belt. Output expander belt tensioner removal Remove the output expander right cover.
Page 541: Output Expander Bin Removal
4064 Unhook the spring (B) from the frame, and then remove the tensioner from the frame. Output expander bin removal Remove the output expander left cover. See “Output expander left cover removal” on page 522. Remove the output expander right cover. See “Output expander right cover removal”...
Page 542: Sensor (Oe Pass-Through) Removal
4064 Remove the six screws (B), to release the right inner frame. Move away the left and right inner frames, and then pull away the bin. Sensor (OE pass‑through) removal Remove the output expander left cover. See “Output expander left cover removal” on page 522.
Page 543 4064 Release the latches holding the sensor (A) to the rear side, and then remove the screw (B). Remove the screw (C) to release the ground plate. Parts removal...
Page 544 4064 Pull the cover to access the sensor underneath it. Release the cables from their guides, and then carefully remove the sensor with cable off the expander. Note: Pay attention to the original route of the cables. Parts removal...
Page 545: Optional High Capacity Output Expander Removals
4064 Optional high capacity output expander removals Optional high capacity output expander removal Press the latches to release. Lift the expander off the printer. HCOE top cover removal Lift the top cover off the expander, and remove. Parts removal...
Page 546: Hcoe Rear Door Removal
4064 HCOE rear door removal Open the rear door, and disconnect the string (A) from the door. Note: Fasten the string to the rear side to prevent it from recoiling into the interior of the HCOE. Parts removal...
Page 547: Hcoe Sensor Cover Removal
4064 Position the door as shown, and then remove it. HCOE sensor cover removal Press the latches (A) to release. Remove the sensor cover. Parts removal...
Page 548: Hcoe Bin Full Flag Removal
4064 HCOE bin full ﬂag removal Remove the HCOE top cover. See “HCOE top cover removal” on page 545. Remove the HCOE sensor cover. See “HCOE sensor cover removal” on page 547. Remove the two screws (A), and then remove the bin full ﬂag. Sensor (HCOE bin full) with ﬂag removal Remove the HCOE sensor cover.
Page 549: Hcoe Right Cover Removal
4064 HCOE right cover removal Open the rear door, then detach the string (A) from the rear door. Note: Fasten the string to the rear side to prevent it from recoiling into the interior of the HCOE. Parts removal...
Page 550: Hcoe Left Cover Removal
4064 Remove the two screws (B), then remove the right cover. HCOE left cover removal Open the rear door, then detach the string (A) from the rear door. Note: Fasten the string to the rear side to prevent it from recoiling into the interior of the HCOE. Parts removal...
Page 551 4064 Remove the two screws (B), then remove the left cover. Parts removal...
Page 552: Hcoe Controller Board Removal
4064 HCOE controller board removal Remove the HCOE left cover. See “HCOE left cover removal” on page 550. Disconnect all the cables from the controller board, and then remove the three screws (A). Remove the controller board. Parts removal...
Page 553: Hcoe Lower Interface Cable Removal
4064 HCOE lower interface cable removal Remove the HCOE left cover. See “HCOE left cover removal” on page 550. Disconnect the lower interface cable J1 from the controller board. Push inward to release the latches, then push the connector out of its slot. Remove the lower interface cable.
Page 554: Hcoe Upper Interface Cable Removal
4064 HCOE upper interface cable removal Remove the HCOE sensor cover. See “HCOE sensor cover removal” on page 547. Remove the HCOE left cover. See “HCOE left cover removal” on page 550. Disconnect the upper interface cable from the controller board. Crimp both connector pins using pliers to make them ﬁt through the pin holes.
Page 555 4064 Parts removal...
Page 556: Motor (Hcoe Diverter) Removal
4064 Motor (HCOE diverter) removal Remove the HCOE left cover. See “HCOE left cover removal” on page 550. Disconnect the cable (A), and then remove the two screws (B). Remove the motor. Sensor (HCOE bin) removal Remove the HCOE left cover. See “HCOE left cover removal”...
Page 557: Hcoe Bin Spring Removal
4064 Disconnect the cable (B), and then remove the sensor. HCOE bin spring removal Remove the HCOE left cover. See “HCOE left cover removal” on page 550. Unhook the spring (A), and then remove. Note: The spring on the opposite side can be removed using the same method shown. Parts removal...
Page 558: Hcoe Bin Pinion Removal
4064 HCOE bin pinion removal Remove the HCOE left cover. See “HCOE left cover removal” on page 550. Unhook the spring (A) to release the HCOE bin. Dislodge the E-clip (B), and then remove the pinion. Note: The pinion on the opposite side can be removed using the same method shown. Parts removal...
Page 559: Sensor (Hcoe Rear Door Interlock) Removal
4064 Sensor (HCOE rear door interlock) removal Remove the HCOE left cover. See “HCOE left cover removal” on page 550. Remove the three screws (A). Parts removal...
Page 560 4064 Slightly move the board to access and remove the screw (B). Release the sensor bracket. Parts removal...
Page 561: Hcoe Drive Belt Removal
4064 Disconnect the sensor cable, and then remove the sensor retainer (C). Remove the sensor. HCOE drive belt removal Remove the HCOE right cover. See “HCOE right cover removal” on page 549. Remove the HCOE latch. See “HCOE latch removal” on page 554.
Page 562 4064 Remove the eight screws (A) from the right frame. Remove the screw (B) from the rear side. Remove the belts from the gear assembly. Parts removal...
Page 563: Hcoe Belt Tensioner Removal
4064 Note: Pay attention to the original position of the belts. Warning—Potential Damage: Do not lose any dislodged washers. HCOE belt tensioner removal Remove the HCOE right cover. See “HCOE right cover removal” on page 549. Remove the HCOE latch. See “HCOE latch removal”...
Page 564: Hcoe Diverter Plunger Assembly Removal
4064 Remove the screw (A), and then unhook the spring (B). Remove the belt tensioner. HCOE diverter plunger assembly removal Remove the HCOE rear door. See “HCOE rear door removal” on page 546. Remove the HCOE left cover. See “HCOE left cover removal” on page 550.
Page 565 4064 Remove the 10 screws (A) from the inner left frame. Slightly pull away the frame to access the gear assembly underneath it. Remove the two screws (B), and then remove the plunger. Parts removal...
Page 566: Hcoe Drive Gear Assembly Removal
4064 Remove the E‑clip (C), and then remove the diverter cam. HCOE drive gear assembly removal Remove the HCOE rear door. See “HCOE rear door removal” on page 546. Remove the HCOE left cover. See “HCOE left cover removal” on page 550.
Page 567 4064 Remove the 10 screws (A) from the inner left frame. Slightly pull away the frame to access the gear assembly underneath it. Parts removal...
Page 568: Motor (Hcoe Transport) Removal
4064 Remove the three E-clips, and then remove the gears (B). Motor (HCOE transport) removal Remove the HCOE rear door. See “HCOE rear door removal” on page 546. Remove the HCOE left cover. See “HCOE left cover removal” on page 550.
Page 569 4064 Remove the 10 screws (A) from the inner left frame. Slightly pull away the frame to access the parts underneath it. Remove the three E-clips (B), and then remove the gears. Parts removal...
Page 570: Sensor (Hcoe Diverter) Removal
4064 Remove the two screws (C), and then remove the motor. Sensor (HCOE diverter) removal Remove the HCOE rear door. See “HCOE rear door removal” on page 546. Remove the HCOE left cover. See “HCOE left cover removal” on page 550.
Page 571 4064 Remove the 10 screws (A) from the inner left frame. Slightly pull away the frame to access the parts underneath it. Disconnect the cable (B), and then remove the sensor. Parts removal...
Page 572: Hcoe Top Diverter Spring Removal
4064 HCOE top diverter spring removal Remove the HCOE rear door. See “HCOE rear door removal” on page 546. Remove the HCOE left cover. See “HCOE left cover removal” on page 550. Remove the 10 screws (A) from the inner left frame. Slightly pull away the frame to access the parts underneath it.
Page 573: Hcoe Top Diverter Removal
4064 Unhook the lower end (B) to release, and then remove the spring. HCOE top diverter removal Remove the HCOE rear door. See “HCOE rear door removal” on page 546. Remove the HCOE left cover. See “HCOE left cover removal” on page 550.
Page 574: Hcoe Bin Shaft Removal
4064 Slightly pull away the frame to access the parts underneath it. Unhook the lower end (B) of the spring. Pry the right side of the diverter to release, and then remove the diverter. HCOE bin shaft removal Note: This part is not a FRU. Remove the HCOE left cover.
Page 575: Hcoe Bin Removal
4064 Pull the shaft off the bin, and remove. HCOE bin removal Remove the HCOE left cover. See “HCOE left cover removal” on page 550. Remove the HCOE right cover. See “HCOE right cover removal” on page 549. Remove the HCOE bin pinion. See “HCOE bin pinion removal”...
Page 576 4064 Remove the 10 screws (A), and then remove the inner left frame. Parts removal...
Page 577 4064 Remove the eight screws (B) from the right frame. Remove the screw (C) from the rear side, and then remove the frame. Parts removal...
Page 578: Sensor (Hcoe Pass-Through) Removal
4064 Release the bin from the right and left frames, and then remove it. Sensor (HCOE pass‑through) removal Remove the HCOE left cover. See “HCOE left cover removal” on page 550. Remove the HCOE right cover. See “HCOE right cover removal” on page 549.
Page 579 4064 From the rear side, remove the two screws (A). Release the latches (B), and then release the sensor. Parts removal...
Page 580 4064 Open the cover on the other side to access the sensor underneath it. Release the cables from the holes and cable guides, and then remove the sensor. Note: Pay attention to the original route of the cable. Parts removal...
Page 581: Optional Staple Finisher Removals
4064 Optional staple ﬁnisher removals Optional staple ﬁnisher removal Press the latches to release, and then lift the optional bin off the printer. Parts removal...
Page 582: Staple Finisher Rear Door Removal
4064 Staple ﬁnisher rear door removal Open the rear door, and detach the string (A) from the door. Note: Fasten the string end (B) to the rear side to prevent it from recoiling into the interior of the staple ﬁnisher. Parts removal...
Page 583 4064 Position the door at an angle approximately 90 degrees from the staple ﬁnisher. Release the right hinge of the door ﬁrst (1), then move the door to the right (2) to release the left hinge. Parts removal...
Page 584: Staple Finisher Left Cover Removal
4064 Remove the rear door assembly. Staple ﬁnisher left cover removal Note: This part is not a FRU. Open the rear door, and then detach the string (A) from the rear door. Note: Fasten the string end (B) to the rear side to prevent it from recoiling into the interior of the staple ﬁnisher.
Page 585 4064 Remove the two screws (C), and then remove the cover. Parts removal...
Page 586: Staple Finisher Right Cover Removal
4064 Staple ﬁnisher right cover removal Open the rear door, and then detach the string (A) from the rear door. Note: Fasten the string end (B) to the rear side to prevent it from recoiling into the interior of the ﬁnisher. Parts removal...
Page 587 4064 Remove the two screws (C), and then remove the cover. Parts removal...
Page 588: Staple Finisher Top Cover Removal
4064 Staple ﬁnisher top cover removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal” on page 586. Remove the two screws (A). Parts removal...
Page 589 4064 Remove the two screws (B). Remove the cover. Parts removal...
Page 590: Staple Finisher Controller Board Removal
4064 Staple ﬁnisher controller board removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Disconnect all the cables from the controller board, and then remove the three screws (A). Remove the board. Parts removal...
Page 591: Sensor (Staple Finisher Door) Removal
4064 Sensor (staple ﬁnisher door) removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the sensor retainer (A), and then disconnect the cable (B). Remove the sensor. Parts removal...
Page 592: Motor (Staple Finisher Paddle) Removal
4064 Motor (staple ﬁnisher paddle) removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the two screws (A), and then disconnect the cable (B). Installation note: Make sure that the two ground cables are reinstalled. Remove the motor.
Page 593 4064 Remove the four screws (A), and then disconnect the two cables (B). Parts removal...
Page 594 4064 Remove the two screws (C), and then release the switch. Parts removal...
Page 595: Staple Finisher Interface Cable Removal
4064 Remove the staple unit carriage, and then remove the two screws (D). Remove the staple unit. Staple ﬁnisher interface cable removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple unit. See “Staple unit removal”...
Page 596 4064 Remove the two screws (A), and then release the connector bracket. Parts removal...
Page 597 4064 Press the latches to release, and then dislodge the connector. Disconnect the interface cable from the controller board, and then remove it. Parts removal...
Page 598: Motor (Staple Finisher Diverter) Removal
4064 Motor (staple ﬁnisher diverter) removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the two screws (A), and then disconnect the cable (B). Remove the motor. Parts removal...
Page 599: Sensor (Staple Finisher Diverter Plunger) Removal
4064 Sensor (staple ﬁnisher diverter plunger) removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the screw (A), and then disconnect the cable (B). Remove the sensor. Motor (staple ﬁnisher transport) removal Remove the staple ﬁnisher left cover.
Page 600 4064 Remove the four screws (A), and then disconnect the cable (B) and the three ground cables (C). Parts removal...
Page 601 4064 Release the motor bracket, and then remove the two screws (D). Remove the motor. Parts removal...
Page 602: Standard Bin Led Removal
4064 Standard bin LED removal With a prying tool, open the LED cover. Release the latches (A), and then remove the LED lens. Disconnect the cable (B), and then remove the LED. Parts removal...
Page 603: Sensor (Staple Finisher Bin Paper Present) Removal
4064 Sensor (staple ﬁnisher bin paper present) removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. With a prying tool, open the LED cover. Release the sensor (B) from the cover. Disconnect the sensor cable from the controller board, and then remove the sensor. Parts removal...
Page 604: Staple Finisher Diverter Plunger Assembly Removal
4064 Staple ﬁnisher diverter plunger assembly removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher interface cable. See “Staple ﬁnisher interface cable removal” on page 595. Release the motor bracket. See “Motor (staple ﬁnisher transport) removal”...
Page 605 4064 Remove the three gears (A). Remove the gear behind the motor bracket. Parts removal...
Page 606 4064 Remove the E-clip (C). Remove the E-clip (D). Parts removal...
Page 607 4064 Remove the two screws (E), and then remove the plate. Remove the E-clip (F), and then remove the gear (G). Parts removal...
Page 608: Sensor (Staple Finisher Bin Full Send) Removal
4064 Sensor (staple ﬁnisher bin full send) removal Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal” on page 586. Remove the two screws (A), and then release the sensor. Parts removal...
Page 609: Sensor (Staple Finisher Bin Full Receive) Removal
4064 Disconnect the cable (B), and then remove the sensor. Sensor (staple ﬁnisher bin full receive) removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher controller board. See “Staple ﬁnisher controller board removal” on page 590.
Page 610 4064 Remove the two screws (A), and then release the sensor. Disconnect the cable (B), and then remove the sensor. Parts removal...
Page 611: Staple Finisher Paddle Gear Removal
4064 Staple ﬁnisher paddle gear removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher interface cable. See “Staple ﬁnisher interface cable removal” on page 595. Remove the two screws (A), disconnect the cable (B), and then release the motor bracket. Behind the motor bracket, remove the gear (C).
Page 612: Sensor (Staple Finisher Rear Door Interlock) Removal
4064 Remove the gear (D). Sensor (staple ﬁnisher rear door interlock) removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Disconnect the sensor cable (A). Release the sensor latches, and then remove the sensor. Parts removal...
Page 613: Staple Finisher Bin Spring Removal
4064 Staple ﬁnisher bin spring removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal” on page 586. Unhook the spring (A), and then remove it. Parts removal...
Page 614: Staple Finisher Bin Link Assembly Removal
4064 Staple ﬁnisher bin link assembly removal Left link removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Unhook the spring (A), and then release the link. Remove the three screws (B), and then release the controller board. Move the board to access the link behind it.
Page 615 4064 Remove the two screws (C), and then remove the link. Right link removal Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal” on page 586. Unhook the spring (A), and then release the link. Parts removal...
Page 616: Staple Finisher Latch Removal
4064 Remove the two screws (B), and then remove the link. Staple ﬁnisher latch removal Remove the staple ﬁnisher left cover or right cover. See “Staple ﬁnisher left cover removal” on page 584 “Staple ﬁnisher right cover removal” on page 586.
Page 617: Staple Finisher Spring With String Removal
4064 Staple ﬁnisher spring with string removal Open the rear door, and detach the string (A). Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal” on page 586. Remove the spring (B) with string. Parts removal...
Page 618: Sensor (Staple Finisher Paddle) Removal
4064 Installation note: Pay attention to the original position of the string. The string on the pulley is wound clockwise. Sensor (staple ﬁnisher paddle) removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher right cover.
Page 619: Motor (Staple Finisher Right Tamper) Removal
4064 Motor (staple ﬁnisher right tamper) removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal” on page 586. Remove the staple ﬁnisher top cover. See “Staple ﬁnisher top cover removal”...
Page 620: Tamper Drive Belt Removal
4064 Disconnect the cable (A), and then remove the two screws (B). Remove the motor. Tamper drive belt removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal”...
Page 621: Sensor (Staple Finisher Right Tamper) Removal
4064 Unhook the tamper spring (A), and then release the belt from the tamper gear. Remove the belt. Sensor (staple ﬁnisher right tamper) removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal”...
Page 622 4064 Slightly move the right tamper to clear the sensor ﬂag (A) from the sensor. Parts removal...
Page 623: Sensor (Staple Finisher Left Tamper) Removal
4064 Disconnect the sensor cable (B), and then remove the sensor. Sensor (staple ﬁnisher left tamper) removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal” on page 586.
Page 624 4064 Move the left tamper to clear the sensor ﬂag (A) from the sensor. Parts removal...
Page 625: Staple Finisher Bin Led Removal
4064 Disconnect the sensor cable (B), and then remove the sensor. Staple ﬁnisher bin LED removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal” on page 586.
Page 626 4064 Release the latches (A), and then release the LED. Disconnect the cable (B), and then remove the LED. Parts removal...
Page 627: Tamper Aligner Removal
4064 Tamper aligner removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal” on page 586. Remove the staple ﬁnisher top cover. See “Staple ﬁnisher top cover removal”...
Page 628 4064 Remove the four screws (B), and then remove the tamper assembly. Installation note: Make sure that the tab (C) is correctly inserted into its designated slot. Parts removal...
Page 629: Staple Finisher Stack Height Assembly Removal
4064 Release the tamper belts, remove the two E‑clips (A), and then release the shafts. Slide the tamper aligner off its shaft. Staple ﬁnisher stack height assembly removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584.
Page 630 4064 Remove the two screws (A), disconnect the cable (B), and then release the assembly bracket. Disconnect the cable (C), and then cut the cable tie (D). Remove the stack height assembly. Parts removal...
Page 631: Staple Finisher Paper Stack Flap Removal
4064 Installation note: Make sure that the stack height actuator is inserted properly. Staple ﬁnisher paper stack ﬂap removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal”...
Page 632: Staple Finisher Entrance Roller Removal
4064 Staple ﬁnisher entrance roller removal Note: This part is not a FRU. Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal” on page 586.
Page 633 4064 Remove the two screws (B), and then remove the grounding plate. Slightly move the shaft to release, and then remove it. Warning—Potential Damage: Be careful not to lose the bushing and spacers that hold the shaft. Installation note: To make it less difficult to reinstall the E-clip, use a pair of long-nose pliers to position it onto the shaft, and then lock it in place.
Page 634: Staple Finisher Chute Assembly Removal
4064 Staple ﬁnisher chute assembly removal Note: This part is not a FRU. Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal” on page 586.
Page 635 4064 From the right side, remove the two screws (B). Slightly push away the right frame to release the left part of the chute, while lifting the chute to dislodge it from its frame. Parts removal...
Page 636 4064 Obstacles (C) may cause difficulty in removing the chute. Ease the chute out of obstacles (C), and release it from the bin. Installation note: Insert the tabs to their corresponding slots. Parts removal...
Page 637: Staple Finisher Ejector Assembly Removal
4064 Disconnect the cable (D), and remove the chute assembly. Staple ﬁnisher ejector assembly removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal” on page 586.
Page 638 4064 Release the cable holder (A) from the frame, and then remove it. Remove the four screws (B). Parts removal...
Page 639 4064 From the bottom side, remove the three screws (C). Release the cables from their guides. Note: Pay attention to the original route of the cables. Pull the ejector assembly away from the bin. Remove the screw (D), and then release the sensor bracket from the assembly. Installation note: Make sure that the paddles (E) align and ﬁt properly.
Page 640: Sensor (Staple Finisher Ejector) Removal
4064 Installation note: Make sure that the cables do not get in the way of moving parts. Sensor (staple ﬁnisher ejector) removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal”...
Page 641 4064 Release the cable holder (A) from the frame, and then remove it. Remove the four screws (B). Parts removal...
Page 642 4064 From the bottom side, remove the three screws (C). Release the cables from their guides. Note: Pay attention to the original route of the cables. Pull the ejector assembly away from the bin. Disconnect the sensor cable (D), and then remove the sensor. Parts removal...
Page 643: Sensor (Staple Finisher Pass-Through) Removal
4064 Sensor (staple ﬁnisher pass‑through) removal Remove the staple ﬁnisher left cover. See “Staple ﬁnisher left cover removal” on page 584. Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal” on page 586. Remove the staple ﬁnisher diverter plunger assembly. See “Staple ﬁnisher diverter plunger assembly removal”...
Page 644: Staple Cartridge Access Door Removal
4064 Staple cartridge access door removal Open the access door (A), and then pull it off the cover. Sensor (staple throat paper present) removal Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal” on page 586. Remove the staple ﬁnisher top cover. See “Staple ﬁnisher top cover removal”...
Page 645 4064 Release the latches (B), and then release the sensor from its bracket. Parts removal...
Page 646 4064 Disconnect the cable (C), and then remove the sensor. Installation note: Make sure that the sensor is properly installed. Push the sensor to its bracket until it is securely latched onto the frame. Parts removal...
Page 647: Staple Cartridge Door Close Limit Switch Removal
4064 Staple cartridge door close limit switch removal Remove the staple ﬁnisher right cover. See “Staple ﬁnisher right cover removal” on page 586. Remove the staple ﬁnisher top cover. See “Staple ﬁnisher top cover removal” on page 588. Disconnect the two cables (A). Parts removal...
Page 648: Optional 4-Bin Mailbox Removals
4064 Remove the two screws (B), and then release the limit switch. Disconnect the limit switch cable from the controller board. Release, and then remove the limit switch. Note: Pay attention to the original route of the cables. Optional 4-bin mailbox removals Optional 4‑bin mailbox removal Press the latches to release.
Page 649: Mailbox Rear Door Removal
4064 Mailbox rear door removal Open the rear door, and detach the string (A) from the door. Note: Fasten the string end (B) to the rear side to prevent it from recoiling into the interior of the mailbox. Parts removal...
Page 650 4064 Position the rear door at the angle shown, and pull the door off the mailbox. Parts removal...
Page 651: Mailbox Right Cover Removal
4064 Mailbox right cover removal Open the rear door, and then detach the string (A) from the door. Note: Fasten the string to the rear side to prevent it from recoiling into the interior of the mailbox. Remove the mailbox top cover. See “Mailbox top cover removal”...
Page 652: Mailbox Top Bin Cover With Bail Removal
4064 Remove the two screws (B) from the mailbox, and then remove the cover. Mailbox top bin cover with bail removal Slightly push the inner frame of the mailbox to the left to release the bin cover, and then lift the bin cover. Parts removal...
Page 653: Mailbox Spring With String Removal
4064 Release the mud bail ﬂap from the bin cover, and then remove. Mailbox spring with string removal Remove the mailbox top cover. See “Mailbox top cover removal” on page 648. Remove the mailbox right cover. See “Mailbox right cover removal” on page 651.
Page 654: Mailbox Left Cover Removal
4064 Mailbox left cover removal Open the rear door. Remove the mailbox top cover. See “Mailbox top cover removal” on page 648. Parts removal...
Page 655: Mailbox Solenoid Removal
4064 Remove the screw from the mailbox (A), then remove the left cover. Mailbox solenoid removal Remove the mailbox top cover. See “Mailbox top cover removal” on page 648. Remove the mailbox right cover. See “Mailbox right cover removal” on page 651.
Page 656 4064 Lift the middle portion of the cover to release the tabs (A), then remove the cover. Disconnect the solenoid cable (J2A, J2B, or J2C) from the controller board. Parts removal...
Page 657: Mailbox Latch Removal
4064 Remove the screw (B) securing the solenoid. Route the cable off the mailbox, then remove the solenoid. Mailbox latch removal Remove the mailbox left cover or right cover. See “Mailbox left cover removal” on page 654 “Mailbox right cover removal” on page 651.
Page 658: Sensor (Mailbox Rear Door Interlock) Removal
4064 Sensor (mailbox rear door interlock) removal Remove the mailbox left cover. See “Mailbox left cover removal” on page 654. Pry the mylar cover off the sensor latches. Disconnect the cable (A), and then release the latches to remove the sensor. Mailbox diverter plunger assembly removal Remove the mailbox left cover.
Page 659 4064 Remove the two screws (A), and then remove the shield. Parts removal...
Page 660 4064 Remove the seven screws (B) from the inner left frame. Note: Pay attention to the original position of the grounding plate (C). Parts removal...
Page 661 4064 Move away the left inner frame to access the parts underneath. Parts removal...
Page 662 4064 Remove the two screws (D), and then remove the diverter plunger. Remove the E-clip (E) to release the cam, and then remove the diverter cam. Parts removal...
Page 663: Mailbox Transport Drive Gear Removal
4064 Mailbox transport drive gear removal Remove the mailbox left cover. See “Mailbox left cover removal” on page 654. Remove the mailbox rear door. See “Mailbox rear door removal” on page 649. Remove the two screws (A), and then remove the shield. Parts removal...
Page 664 4064 Remove the seven screws (B) from the inner left frame. Note: Pay attention to the original position of the grounding plate (C). Parts removal...
Page 665 4064 Move away the left inner frame to access the parts underneath it. Parts removal...
Page 666: Motor (Mailbox Transport) Removal
4064 Remove the E-clip (D), and then remove the gear. Motor (mailbox transport) removal Remove the mailbox left cover. See “Mailbox left cover removal” on page 654. Remove the mailbox rear door. See “Mailbox rear door removal” on page 649. Remove the mailbox main drive gear.
Page 667: Mailbox Controller Board Removal
4064 Mailbox controller board removal Remove the mailbox top cover. See “Mailbox top cover removal” on page 648. Remove the mailbox left cover. See “Mailbox left cover removal” on page 654. Disconnect all cables (J1B, J5, J4D, J2A, J4C, J2B, J4B, J2C, J4A, J8, J1A, J3B, J7, J6, J12, and J3T), and then remove the two screws (A) from the controller board.
Page 668: Sensor (Mailbox Diverter Plunger) Removal
4064 Remove the controller board. Sensor (mailbox diverter plunger) removal Remove the mailbox top cover. See “Mailbox top cover removal” on page 648. Remove the mailbox left cover. See “Mailbox left cover removal” on page 654. Parts removal...
Page 669 4064 Rotate the cam to clear the sensor. Parts removal...
Page 670: Mailbox Lower Interface Cable Removal
4064 Disconnect the cable (A), and then release the sensor latches (B). Remove the sensor. Mailbox lower interface cable removal Remove the mailbox top cover. See “Mailbox top cover removal” on page 648. Remove the mailbox left cover. See “Mailbox left cover removal” on page 654.
Page 671 4064 Disconnect the lower interface cable J1A from the controller board. Cut the cable tie holding the lower interface cable. Installation note: Make sure the cables don't get in the way of moving parts. Push inward to release the latches (A), then push the connector off its slot. Remove the lower interface cable.
Page 672: Mailbox Upper Interface Cable Removal
4064 Mailbox upper interface cable removal Remove the mailbox top cover. See “Mailbox top cover removal” on page 648, Remove the mailbox left cover. See “Mailbox left cover removal” on page 654. Disconnect the upper interface cable J1B from the controller board. Crimp both connector pins, using pliers to make them ﬁt the pin holes.
Page 673 4064 Disconnect the cable (A), and then remove the two screws (B) using a #1 Phillips screwdriver. Remove the motor. Parts removal...
Page 674: Mailbox Bin Full Flag Removal
4064 Mailbox bin full ﬂag removal Pull the ﬂag to release the ﬂag hinge. Release the ﬂag from the mailbox, and then remove it. Installation note: Make sure that the ﬂag hinge pins are inserted into their corresponding slots. Parts removal...
Page 675: Sensor (Mailbox Bin Full) Removal
4064 Sensor (mailbox bin full) removal Remove the mailbox top cover. See “Mailbox top cover removal” on page 648. Remove the mailbox left cover. See “Mailbox left cover removal” on page 654. Remove the motor (mailbox diverter). See “Motor (mailbox diverter) removal” on page 672.
Page 676 4064 Remove the two screws (A), and then remove the shield. Parts removal...
Page 677 4064 Remove the seven screws (B), and then release the left frame. Installation note: Pay attention to the original position of the grounding plate (C). Parts removal...
Page 678: Mailbox Belt Removal
4064 Slightly pull the left frame to access the sensors behind it. Disconnect the sensor cable (D), and then remove the sensor. Mailbox belt removal Remove the mailbox top cover. See “Mailbox top cover removal” on page 648. Remove the mailbox right cover. See “Mailbox right cover removal”...
Page 679 4064 Remove the nine screws (A) from the inner right frame. Pull the latch to release, then remove. Parts removal...
Page 680: Mailbox Bin Led Assembly Removal
4064 Carefully lift the inner right frame, then remove the ground screw (B). Swing away the inner right frame to access the belt (C). Remove the belt. Mailbox bin LED assembly removal Remove the mailbox top cover. See “Mailbox top cover removal” on page 648.
Page 681 4064 Remove the nine screws (A). Pull the latch to release, and then remove it. Parts removal...
Page 682 4064 Carefully pull the inner right frame, and then remove the ground screw (B). Move away the inner right frame to access the LED assembly behind it. Remove the two screws (C) Using a #1 Phillips screwdriver, and then release the LED assembly. Parts removal...
Page 683: Mailbox Top Diverter Removal
4064 Disconnect the two cables (D), and then remove the bin LED assembly. Mailbox top diverter removal Remove the mailbox left cover. See “Mailbox left cover removal” on page 654. Remove the mailbox rear door. See “Mailbox rear door removal” on page 649.
Page 684 4064 Remove the two screws (A), and then remove the shield. Parts removal...
Page 685 4064 Remove the seven screws (B), and then release the inner left frame. Note: Pay attention to the original position of the grounding plate (C). Parts removal...
Page 686 4064 Move away the left inner frame to access the parts underneath it. Unhook the diverter spring (D) to release the diverter. Note: Be careful not to lose the diverter spring. Parts removal...
Page 687 4064 Pry the diverter off its hinge. Dislodge also the other end of the diverter, and then remove the diverter. Parts removal...
Page 688: Mailbox Middle Diverter Removal
4064 Mailbox middle diverter removal Remove the mailbox rear door. See “Mailbox rear door removal” on page 649. Release the spring (A) from the diverter. Pry the right end of the diverter until it is released. Parts removal...
Page 689: Mailbox Top Diverter Spring Removal
4064 Carefully twist until the left end is also released. Remove the diverter. Installation note: Use a ﬂat-head screwdriver to push the left and right ends of the diverter in place. Mailbox top diverter spring removal Remove the mailbox left cover. See “Mailbox left cover removal”...
Page 690 4064 Remove the two screws (A), and then remove the shield. Parts removal...
Page 691 4064 Remove the seven screws (B), and then release the inner left frame. Note: Pay attention to the original position of the grounding plate (C). Parts removal...
Page 692 4064 Move away the left inner frame to access the parts underneath it. Parts removal...
Page 693: Sensor (Mailbox Pass-Through) Removal
4064 Unhook, and then remove the diverter spring (D). Sensor (mailbox pass‑through) removal Remove the mailbox left cover. See “Mailbox left cover removal” on page 654. Remove the mailbox rear door. See “Mailbox rear door removal” on page 649. Remove the mailbox controller board. See “Mailbox controller board removal”...
Page 694 4064 Remove the two screws (A), and then remove the shield. Parts removal...
Page 695 4064 Remove the seven screws (B), and then release the inner left frame. Note: Pay attention to the original position of the grounding plate (C). Parts removal...
Page 696 4064 Move away the inner left frame to access the parts underneath it. Parts removal...
Page 697 4064 Pull the sensor off its slot, and then carefully release the cable from its cable guides. Thread the sensor cable through the hole until it is removed. Note: Pay attention to the original route of the sensor cable. Installation note: There will be some difficulty inserting the connector through the hole. Use a spring hook to thread the connector through the hole.
Page 698: Optional Staple, Hole Punch Finisher Removals
4064 Optional staple, hole punch ﬁnisher removals Optional staple, hole punch ﬁnisher removal Press the latches to unlock the ﬁnisher. Remove the ﬁnisher. Parts removal...
Page 699: Left Staple Cartridge Access Door Removal
4064 Left staple cartridge access door removal Open the access door. Pull, and then remove the door. Staple, hole punch ﬁnisher left cover removal Remove the left staple cartridge access door. See “Left staple cartridge access door removal” on page 699.
Page 700 4064 Open the rear door, and then remove the two screws (B). From the front, remove the two screws (C). Remove the cover. Parts removal...
Page 701: Staple, Hole Punch Finisher Right Cover Removal
4064 Staple, hole punch ﬁnisher right cover removal Open the rear door, and then remove the screw (A). From the front, remove the two screws (B). Parts removal...
Page 702 4064 Remove the hole punch box, and then remove the screw (C). Open door F, and then remove the screw (D). Remove the cover. Parts removal...
Page 703: Staple, Hole Punch Finisher Top Cover Removal
4064 Staple, hole punch ﬁnisher top cover removal Remove the staple, hole punch ﬁnisher left cover. See “Staple, hole punch ﬁnisher left cover removal” on page 699. Remove the staple, hole punch ﬁnisher right cover. See “Staple, hole punch ﬁnisher right cover removal” on page 701.
Page 704: Staple Cartridge Holder Removal
4064 Staple cartridge holder removal Open the staple cartridge access door. Remove the cartridge holder. Parts removal...
Page 705: Staple, Hole Punch Finisher Controller Board Removal
4064 Staple, hole punch ﬁnisher controller board removal Remove the staple, hole punch ﬁnisher left cover. See “Staple, hole punch ﬁnisher left cover removal” on page 699. Disconnect all the cables from the controller board, and then remove the three screws (A). Remove the board.
Page 706: Motor (Shpf Paddle) Removal
4064 Motor (SHPF paddle) removal Remove the staple, hole punch ﬁnisher left cover. See “Staple, hole punch ﬁnisher left cover removal” on page 699. Disconnect the cable (A), and then remove the two screws (B). Remove the motor. SHPF staple cartridge door close limit switch removal Remove the staple, hole punch ﬁnisher left cover.
Page 707 4064 From the right side, disconnect the two cables (A). Remove the screws (B), and then release the right limit switch. Parts removal...
Page 708 4064 From the left side, disconnect the two cables (C) Remove the two screws (D), and then release the left limit switch. Disconnect the limit switch cable from the controller board. Release, and then remove the limit switch. Note: Pay attention to the original route of the cables. Parts removal...
Page 709: Left Staple Unit Removal
4064 Left staple unit removal Remove the staple, hole punch ﬁnisher left cover. See “Staple, hole punch ﬁnisher left cover removal” on page 699. Disconnect the cables (A) and the two ground cables (B). Remove the four screws (C), and then release the bracket. Parts removal...
Page 710 4064 Disconnect the cable connector (D), and then remove the sensor (SHPF staple throat paper present) (E). Remove the two screws (F). Remove the staple unit from the bracket. Parts removal...
Page 711: Sensor (Shpf Diverter Plunger) Removal
4064 Sensor (SHPF diverter plunger) removal Remove the staple, hole punch ﬁnisher left cover. See “Staple, hole punch ﬁnisher left cover removal” on page 699. Remove the left staple unit. See “Left staple unit removal” on page 709. Disconnect the cable (A), and then remove the screw (B). Remove the sensor.
Page 712: Motor (Shpf Diverter Plunger) Removal
4064 Remove the two screws (A), and then release the connector bracket. Press the latches to release, and then dislodge the connector. Disconnect the interface cable from the controller board, and then remove it. Motor (SHPF diverter plunger) removal Remove the staple, hole punch ﬁnisher left cover. See “Staple, hole punch ﬁnisher left cover removal”...
Page 713: Motor (Shpf Transport) Removal
4064 Remove the two screws (A), and then disconnect the cable (B). Remove the motor. Motor (SHPF transport) removal Remove the staple, hole punch ﬁnisher left cover. See “Staple, hole punch ﬁnisher left cover removal” on page 699. Remove the left staple unit. See “Left staple unit removal”...
Page 714 4064 Remove the three screws (A), and then disconnect all the cables from the motor bracket. Parts removal...
Page 715: Shpf Diverter Plunger Assembly Removal
4064 Behind the motor bracket, remove the two screws (B). Remove the motor. SHPF diverter plunger assembly removal Remove the staple, hole punch ﬁnisher left cover. See “Staple, hole punch ﬁnisher left cover removal” on page 699. Remove the staple, hole punch ﬁnisher interface cable. See “Staple, hole punch ﬁnisher interface cable removal”...
Page 716: Shpf Drive Gear Assembly Removal
4064 Remove the two screws (A). Remove the diverter plunger assembly. SHPF drive gear assembly removal Remove the staple, hole punch ﬁnisher left cover. See “Staple, hole punch ﬁnisher left cover removal” on page 699. Remove the staple, hole punch ﬁnisher interface cable. See “Staple, hole punch ﬁnisher interface cable removal”...
Page 717 4064 Remove the three gears (A). Remove the gear behind the motor bracket. Parts removal...
Page 718: Sensor (Shpf Rear Door Interlock) Removal
4064 Sensor (SHPF rear door interlock) removal Remove the staple, hole punch ﬁnisher left cover. See “Staple, hole punch ﬁnisher left cover removal” on page 699. Open the rear door. Remove the screw (A), and then remove the plate. Parts removal...
Page 719 4064 Disconnect all the HPU controller board cables, remove the four screws (B), and then remove the board. Disconnect the sensor cable (C). Parts removal...
Page 720: Punch Drive Gears Removal
4064 Slightly lift the top cover, and then remove the sensor retainer (D). Remove the sensor. Punch drive gears removal Remove the staple, hole punch ﬁnisher left cover. See “Staple, hole punch ﬁnisher left cover removal” on page 699. Remove the HPU controller board. See “Sensor (SHPF rear door interlock) removal”...
Page 721 4064 Remove the three screws (A), and then remove the plate. Parts removal...
Page 722: Staple, Hole Punch Finisher Elevator Drive Removal
4064 Remove the two E-clips (B), and then remove the gears. Staple, hole punch ﬁnisher elevator drive removal Remove the staple, hole punch ﬁnisher left cover. See “Staple, hole punch ﬁnisher left cover removal” on page 699. Remove the controller board. See “Staple, hole punch ﬁnisher controller board removal”...
Page 723 4064 Disconnect the two cables (A), and then remove the ﬁve screws (B). Remove the two screws (C). Parts removal...
Page 724 4064 Release the spring (D), and then remove the elevator drive. Remove the two screws (E), and then remove the two sensors from the elevator drive. Parts removal...
Page 725: Sensor (Hole Punch) Removal
4064 Sensor (hole punch) removal Remove the staple, hole punch ﬁnisher right cover. See “Staple, hole punch ﬁnisher controller board removal” on page 705. Disconnect the cable (A), and then remove the sensor retainer (B). Remove the sensor. Parts removal...
Page 726: Motor (Hpu Carriage) Removal
4064 Motor (HPU carriage) removal Remove the staple, hole punch ﬁnisher right cover. See “Staple, hole punch ﬁnisher right cover removal” on page 701. Disconnect the cable (A), and then remove the two screws (B). Remove the motor. Right staple unit removal Remove the staple, hole punch ﬁnisher right cover.
Page 727 4064 Disconnect the two cables (A), remove the four screws (B), and then remove the bracket. Remove the two screws (C), and then remove the staple unit. Parts removal...
Page 728: Sensor (Hole Punch Box Present) Removal
4064 Sensor (hole punch box present) removal Remove the staple, hole punch ﬁnisher right cover. See “Staple, hole punch ﬁnisher right cover removal” on page 701. Disconnect the sensor cable (A), and then remove the sensor. Parts removal...
Page 729: Sensor (Shpf Staple Throat Paper Present) Removal
4064 Sensor (SHPF staple throat paper present) removal Remove the staple, hole punch ﬁnisher right cover. See “Staple, hole punch ﬁnisher right cover removal” on page 701. Remove the four screws (A), and then release the bracket. Parts removal...
Page 730 4064 Release the sensor latches (B), and then release the sensor from its bracket. Parts removal...
Page 731 4064 Disconnect the cable (C), and then remove the sensor. Installation note: Make sure that the sensor is properly installed. Push the sensor to its bracket until it is securely latched onto the frame. Parts removal...
Page 732: Shpf Bin Link Tension Spring Removal
4064 SHPF bin link tension spring removal Remove the staple, hole punch ﬁnisher left cover. See “Staple, hole punch ﬁnisher left cover removal” on page 699. Remove the staple, hole punch ﬁnisher right cover. See “Staple, hole punch ﬁnisher right cover removal” on page 701.
Page 733: Shpf Bin Link Assembly Removal
4064 SHPF bin link assembly removal Remove the staple, hole punch ﬁnisher left cover. See “Staple, hole punch ﬁnisher left cover removal” on page 699. Remove the staple, hole punch ﬁnisher right cover. See “Staple, hole punch ﬁnisher right cover removal” on page 701.
Page 734: Sensor (Shpf Bin Full Send) Removal
4064 Remove the two screws (B), and then remove the right tray link. Sensor (SHPF bin full send) removal Remove the staple, hole punch ﬁnisher right cover. See “Staple, hole punch ﬁnisher right cover removal” on page 701. Remove the two screws (A), and then release the sensor. Parts removal...
Page 735: Sensor (Shpf Bin Full Receive) Removal
4064 Disconnect the cable (B), and remove the sensor. Sensor (SHPF bin full receive) removal Remove the staple, hole punch ﬁnisher left cover. See “Staple, hole punch ﬁnisher left cover removal” on page 699. Remove the staple, hole punch ﬁnisher controller board. See “Staple, hole punch ﬁnisher controller board removal”...
Page 736 4064 Remove the two screws (A), and then release the sensor. Disconnect the cable (B), and then remove the sensor. Parts removal...
Page 737: Staple, Hole Punch Finisher Latch Removal
4064 Staple, hole punch ﬁnisher latch removal Remove the staple, hole punch ﬁnisher left cover or right cover. See “Staple, hole punch ﬁnisher left cover removal” on page 699 “Staple, hole punch ﬁnisher right cover removal” on page 701. Pull the latch off the ﬁnisher. Note: The latch on the right side can be removed using the same method shown.
Page 738 4064 Remove the sensor retainer (A), and then disconnect the cable (B). Remove the sensor. Parts removal...
Page 739: Component Locations
4064 Component locations Printer conﬁgurations You can conﬁgure your printer by adding optional 250‑, 550‑, or 2100‑sheet trays. Basic model Standard 550‑sheet tray Multipurpose feeder Control panel Note: The appearance may vary depending on your printer model. Standard bin Component locations...
Page 740 4064 Fully‑conﬁgured model Hardware option Alternative hardware option 4‑bin mailbox • Output expander • High‑capacity output • Staple ﬁnisher • Staple, hole punch ﬁnisher Optional 2100‑sheet tray None Caster base None Optional 550‑sheet tray Optional 250‑sheet tray Staple, hole punch ﬁnisher •...
Page 741: Port Locations
4064 When using optional trays: • Always use a caster base when the printer is conﬁgured with a 2100‑sheet tray. • The 2100‑sheet tray must always be at the bottom of a conﬁguration. • A maximum of four optional trays may be conﬁgured with the printer. •...
Page 742: Printer Roller Locations
4064 Printer roller locations Transport rollers Tray 1 pick roller Lower aligner roller MPF pick roller Upper aligner rollers Photoconductor drum Fuser roller/belt Fuser exit roller Lower redrive roller Diverter Upper redrive roller Duplex entry roller Duplex aligner rollers Component locations...
Page 743: Printer Sensor Locations
4064 Printer sensor locations Sensor (paper size) Sensor (tray 1 paper present) Sensor (pick position) Sensor (pick) Sensor (tray 1 pass‑through) Sensor (MPF paper present) Sensor (input) Sensor (fuser exit) Sensor (narrow media) Note: This part is found in hot roll fusers only. Sensor (exit) Sensor (duplex path) Component locations...
Page 744: Output Expander Locations
4064 Output expander locations Diverter plunger Transport roller 1 Sensor (OE pass‑through) Transport roller 2 Exit roller Sensor (OE bin full) Diverter Component locations...
Page 745: High Capacity Output Expander Locations
4064 High capacity output expander locations Diverter plunger HCOE entrance roller HCOE transport roller 1 HCOE transport roller 2 Sensor (HCOE pass‑through) HCOE transport roller 3 Diverter Sensor (HCOE bin full) HCOE exit roller Component locations...
Page 746: Mailbox Locations
4064 Mailbox locations Mailbox rollers Diverter plunger Mailbox transport roller 1 Diverter 1 Mailbox transport roller 2 Diverter 2 Mailbox transport roller 3 Diverter 3 Mailbox transport roller 4 Diverter 4 Exit roller 4 Exit roller 3 Exit roller 2 Exit roller 1 Component locations...
Page 747 4064 Mailbox sensors Sensor (mailbox pass‑through 1) Sensor (mailbox pass‑through 2) Sensor (mailbox bin 1 paper present) Sensor (mailbox bin 2 paper present) Sensor (mailbox bin 3 paper present) Sensor (mailbox bin 4 paper present) Sensor (mailbox bin 1 full) Sensor (mailbox bin 2 full) Sensor (mailbox bin 3 full) Sensor (mailbox bin 4 full)
Page 748: Staple, Hole Punch Finisher Locations
4064 Staple, hole punch ﬁnisher locations SHPF rollers SHPF entrance roller Diverter plunger SHPF transport roller 1 SHPF transport roller 2 SHPF exit roller SHPF paddle roller Component locations...
Page 749: Printer Controller Board Connectors
4064 SHPF sensors Sensor (SHPF transport 1) Sensor (SHPF transport 2) Sensor (SHPF tamper paper present) Sensor (SHPF bin full) Sensor (SHPF bin paper present) Printer controller board connectors Connector Connects to Pin no. Signal Imaging unit, CTLS, Sensor (toner Toner Port Signal cartridge shutter) Smart Chip Data...
Page 750 4064 Connector Connects to Pin no. Signal JCTLS1 CTLS, Imaging unit CTLS_Signal Signal Guard not used Duplex fan, Sensor (toner density), not used Sensor (input), Motor (duplex), Sensor Duplex fan—Fan Encoder Feedback (duplex interlock), Sensor (duplex path) Sensor (toner density)—Ambient Temp Signal Duplex fan—GND Sensor (toner density)—TDS PWM Signal Duplex fan—Fan Supply Voltage...
Page 751 4064 Connector Connects to Pin no. Signal Fuser, Sensor (fuser exit), Sensor Paper Sensor - Narrow Media (narrow media) Main Thermistor Signal Belt Fuser ID Signal Edge Thermistor Signal +5V Supply Voltage Back-up Roll Thermistor Signal Paper Sensor - Fuser Exit +3.3V Supply Voltage Smart Chip Clock Signal Smart Chip Data...
Page 752 4064 Connector Connects to Pin no. Signal Optional bin, Sensor (toner smart chip), Sensor (rear door interlock)—Sensor Sensor (toner low), Motor (redrive), Feedback Signal Sensor (rear door interlock), Sensor Optional bin—+5V Supply Voltage (standard bin full) Sensor (rear door interlock)—GND Sensor (standard bin full)—Sensor Feedback Signal Sensor (rear door interlock)—Sensor Supply...
Page 753 4064 Connector Connects to Pin no. Signal Motor (fuser), Motor (toner cartridge), Motor (fuser)—W Winding Power Motor (main), Motor (MPF), Main fan Motor (toner cartridge)—GND not used Motor (toner cartridge)—Motor -V supply Motor (toner cartridge)—U Winding Hall Feedback Motor (toner cartridge)—Motor +V supply Motor (toner cartridge)—V Winding Hall Feedback Motor (MPF)—Motor Encoder LED supply V...
Page 754 4064 Connector Connects to Pin no. Signal HVPS, Right frame fan, Sensor (front Supply Voltage (+25V) door interlock), Speaker Supply Voltage HVPS_SRVO Transfer Enable Encoder Feedback Signal Transfer PWM Signal Feedback Charge Roll PWM LED Supply Voltage Developer PWM Speaker + Toner Adder Roll PWM Speaker - HVPS Vendor ID...
Page 755 4064 Connector Connects to Pin no. Signal Motor (pick), Sensor (paper present), Optional tray—+25V Supply Voltage Sensor (pick position), Sensor (pick), Motor (pick)—Motor Encoder LED supply V Sensor (tray 1 pass‑through), Sensor (MPF paper present), Optional tray, Optional tray—GND Sensor (paper size) Motor (pick)—Motor Encoder Signal Feedback Optional tray—Option Comm.
Page 756 4064 Connector Connects to Pin no. Signal Motor (pick), Sensor (paper present), Sensor (paper size)—Sensor Feedback Sensor (pick position), Sensor (pick), Signal - 3 Sensor (tray 1 pass‑through), Sensor Sensor (paper present)—Sensor Supply (MPF paper present), Optional tray, Voltage Sensor (paper size) Sensor (pick)—Sensor Feedback Signal Sensor (MPF paper present)—Sensor Feedback Signal...
Page 757: Maintenance
Damaged, missing, or altered covers, especially in the area of the top cover and the power supply cover • Possible safety exposure from any non-Lexmark attachments • Printer and options are sitting ﬂat (for example, not sitting on cables or hanging over a ledge) •...
Page 758: Scheduled Maintenance
To change the 80.3x error code to a continuable stop, please see technical bulletin TE523 by visiting www.lexmark.com. A continuable stop is an error code that will allow the user to continue using the printer once the error is acknowledged using the control panel.
Page 759 Note: The printer is not intended to continue past this point [80.3x]. If a maintenance kit cannot be installed at this time, contact the Lexmark help desk for procedures to allow the printer to continue printing for a limited number of additional pages. For the contact information, visit http://support.lexmark.com.
Page 760: Maintenance Kits
4064 Maintenance kits The control panel displays an 80.xy error at required maintenance intervals. It is necessary to install the appropriate maintenance kit to maintain the print quality and reliability of the printer. The following maintenance kits are available: Part number and kit Contents 41X2242—200K Maintenance kit, Hot roll fuser (115 V •...
Page 761 4064 Part number and kit Contents 41X2237—225K Maintenance kit, Belt SY fuser (230 V • 41X2142—Fuser LTR LRP, Type 04) • 41X1108—3 Pick rollers Note: This fuser is not applicable to the MS725 printer • 41X1119—3 Tray separators model. • 41X1076—Transfer roller 41X2238—225K Maintenance kit, Belt SY fuser (115 V •...
Page 762: Identifying The Type Of Fuser Used In The Printer
4064 After replacing the maintenance kit, the maintenance count will automatically be reset to zero to clear the 80.xy message. Identifying the type of fuser used in the printer From the front of the printer: Open the front door, and then remove the toner cartridge and imaging unit. Find the two‑digit number to identify the fuser type.
Page 763: Lubrication Specification
4064 The following table lists the part needed to perform preventive maintenance: Part number Description Maintenance interval 40X0392 LCD cleaning kit As needed Lubrication speciﬁcation There are no lubrication requirements for this printer. Cleaning the printer Cleaning the printer CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Page 764: Cleaning The Printhead Glass
4064 Cleaning the printhead glass Remove the toner cartridge and imaging unit. Locate the exit glass under the printhead. Wipe the exit glass using a lint‑free cloth. Maintenance...
Page 765: Emptying The Hole Punch Box
4064 Emptying the hole punch box Pull out the hole punch box. Empty the container. Insert the emptied hole punch box back into the ﬁnisher until it clicks into place. Maintenance...
Page 766: Parts Catalog
4064 Parts catalog Legend The following column headings are used in the parts catalog: • Asm‑index—Identiﬁes the item in the illustration • P/N—Identiﬁes the part number of a FRU • Units/mach—Refers to the number of units in a printer • Units/opt—Refers to the number of units in an option •...
Page 767: Assembly 1: Covers
4064 Assembly 1: Covers Parts catalog...
Page 768 4064 Assembly 1: Covers Asm-index Units/mach Units/FRU Description Removal procedure 41X1054 Top cover with static “Top cover removal” on page 455 brush 41X1055 Paper stacking bail 41X1114 Printhead access cover “Printhead removal” on page 455 41X1632 Bin cover “Bin cover removal” on page 461 41X1146 Bin extender 41X1059...
Page 769: Assembly 2: Fuser
4064 Assembly 2: Fuser R I G H T R E A R Parts catalog...
Page 770 4064 Assembly 2: Fuser Asm-index Units/mach Units/FRU Description Removal procedure 41X2147 HR fuser, 115V Contact Detack LRP “Fuser removal” on TYPE 11 page 452 Note: This fuser is not applicable to MX721, MX722, MS82x, MX82x, B2865, MB2770, M52xx, XM5365, XM5370, and XM73xx printer models. 41X2148 HR fuser, 220V Contact Detack LRP “Fuser removal”...
Page 771 4064 Asm-index Units/mach Units/FRU Description Removal procedure 41X2143 Belt SY fuser, 115V LTR NLRP TYPE 05 “Fuser removal” on page 452 Note: This fuser is not applicable to MS725 and MX725 printer models. 41X2144 Belt SY fuser, 230V A4 NLRP TYPE 06 “Fuser removal”...
Page 772 4064 Parts catalog...
Page 773: Assembly 3: Electronics 1
4064 Assembly 3: Electronics 1 Parts catalog...
Page 774 4064 Assembly 3: Electronics 1 Asm-index Units/mach Units/FRU Description Removal procedure 41X1106 Printhead “Printhead removal” on page 41X1111 Printhead video cable 40X9079 Speaker “Speaker removal” on page 427 41X1177 Fan, 80 mm “Cartridge fan removal” on page 423 41X2606 Controller board (MS725, “Controller board removal”...
Page 775: Assembly 4: Electronics 2
4064 Assembly 4: Electronics 2 Parts catalog...
Page 776 4064 Assembly 4: Electronics 2 Asm-index Units/mach Units/FRU Description Removal procedure 41X1076 Transfer roller “Transfer roller removal” on page 41X1077 Sensor (toner density) “Sensor (toner density) removal” on page 448 41X1095 Sensor (input) “Sensor (input) removal” on page 41X1093 Sensor (tray 1 pick) “Sensor (tray 1 pass‑through) removal”...
Page 777: Assembly 5: Motors
4064 Assembly 5: Motors Parts catalog...
Page 778 4064 Assembly 5: Motors Asm-index Units/mach Units/FRU Description Removal procedure 41X1079 Aligner “Aligner removal” on page 439 41X2135 Aligner spring 41X1081 Aligner screw 41X2123 Gear cover “Optional tray drive gear removal” on page 466 41X1615 Optional tray drive gear “Optional tray drive gear removal” on page 466 41X1105 Motor (MPF)
Page 779: Assembly 6: Sensors 1
4064 Assembly 6: Sensors 1 Parts catalog...
Page 780 4064 Assembly 6: Sensors 1 Asm-index Units/mach Units/FRU Description Removal procedure 41X1083 Sensor (front door interlock) 41X1083 Sensor (toner cartridge “Sensor (toner cartridge shutter) shutter) removal” on page 430 41X1089 Toner cartridge shutter “Toner cartridge shutter actuator actuator removal” on page 430 41X1083 Sensor (duplex interlock) “Sensor (duplex interlock) removal”...
Page 781: Assembly 7: Sensors 2
4064 Assembly 7: Sensors 2 Parts catalog...
Page 782 4064 Assembly 7: Sensors 2 Asm-index Units/mach Units/FRU Description Removal procedure 41X1056 Bin full sensor cover “Bin full sensor cover removal” on page 460 41X1110 Sensor (standard bin full) with actuator 41X1083 Sensor (standard bin full) “Sensor (standard bin full) removal” on page 460 41X1083 Sensor (rear door...
Page 783: Assembly 8: Duplex
4064 Assembly 8: Duplex Parts catalog...
Page 784 4064 Assembly 8: Duplex Asm-index Units/mach Units/FRU Description Removal procedure 41X1122 Duplex/MPF tray “Duplex/MPF tray removal” on page 434 41X1648 MPF tray (MS821n and MS823n) 41X1123 MPF pick roller “MPF pick roller removal” on page 442 41X1638 MPF tray separator pad 41X1635 MPF tray drive/support 41X1636...
Page 785: Assembly 9: Frames
4064 Assembly 9: Frames Parts catalog...
Page 786 4064 Assembly 9: Frames Asm-index Units/mach Units/FRU Description Removal procedure 41X1073 Imaging unit clamp 41X1092 Rear door right pivot 41X1080 Inner guide deﬂector “Inner guide deﬂector removal” on page 438 41X1618 Imaging unit side bias roller -- 41X1091 Tray bias roller, front 41X1091 Tray bias roller, top 41X1091...
Page 787: Assembly 10: Control Panel (2.4-Inch Display)
4064 Assembly 10: Control panel (2.4‑inch display) Parts catalog...
Page 788 4064 Assembly 10: Control panel (2.4‑inch display) Asm-index Units/mach Units/FRU Description Removal procedure 41X2363 Bezel (MS821) 41X2367 Bezel (MS823) 41X2368 Bezel (B2865) 41X2369 Bezel (B2866) 41X2372 Bezel (MS825) 41X2376 Bezel (MS725) 41X1733 Control panel (2.4‑inch) “Control panel (2.4-inch) board board and display and display removal”...
Page 789: Assembly 11: Control Panel (4.3-Inch Display)
4064 Assembly 11: Control panel (4.3‑inch display) Parts catalog...
Page 790 4064 Assembly 11: Control panel (4.3‑inch display) Asm-index Units/mach Units/FRU Description Removal procedure 41X1060 Control panel (4.3‑inch “Control panel (4.3-inch display) display) cover removal” on page 442 41X2364 Bezel (MS822) 41X2366 Bezel (M5255) 41X2371 Bezel (M5265) 41X2373 Bezel (MS826) 41X2375 Bezel (M5270) 41X1062 Control panel (4.3‑inch...
Page 791: Assembly 12: Tray/Feed
4064 Assembly 12: Tray/feed Parts catalog...
Page 792 4064 Assembly 12: Tray/feed Asm-index Units/mach Units/FRU Description Removal procedure 41X1119 Separator pad “Separator pad removal” on page 464 41X1118 Tray insert “Tray insert removal” on page 464 41X1120 Paper size sensor actuator -- 41X2317 Feeder/paper path cable 41X1108 Tray 1 pick roller “Pick roller removal”...
Page 793: Assembly 13: Miscellaneous
4064 Assembly 13: Miscellaneous Asm-index Units/mach Units/FRU Description Removal procedure 40X8671 Cover, Removable HDD kit ‑‑ 40X9934 Hard disk drive, SATA ‑‑ 41X1026 Hard disk drive, USB ‑‑ 41X1373 Hard disk drive, SATA with FIPS ‑‑ 41X2033 RAM card, PCIe 8GB x32 DDP ‑‑...
Page 794 4064 Asm-index Units/mach Units/FRU Description Removal procedure ‑‑ 41X0046 Keyboard, French ‑‑ 41X0048 Keyboard, German ‑‑ 41X0049 Keyboard, Spanish ‑‑ 41X2302 Braille label kit ‑‑ 41X0357 Surge protective device, 110–120V ‑‑ 41X0370 Surge protective device, 220–240V ‑‑ 3086579 Software CD Note: The part number is for internal use only and is not orderable.
Page 795: Assembly 14: Maintenance Kits
4064 Assembly 14: Maintenance kits Asm-index Units/mach Units/FRU Description Removal procedure 41X2242 200K Maintenance kit, hot roll fuser (115 V Contact Detack LRP, Type 11) Note: This fuser is not applicable to MS82x, B2865, M5255, and M5270 printer models. • Fuser •...
Page 796 4064 Asm-index Units/mach Units/FRU Description Removal procedure 41X2233 225K Maintenance kit, belt SY fuser (115 V LTR LRP, Type 00) Note: This fuser is not applicable to the MS725 printer model. • Fuser • Pick rollers (3) • Tray separators (3) •...
Page 797 4064 Asm-index Units/mach Units/FRU Description Removal procedure 41X2238 225K Maintenance kit, belt SY fuser (115 V LTR NLRP, Type 05) Note: This fuser is not applicable to the MS725 printer model. • Fuser • Pick rollers (3) • Tray separators (3) •...
Page 798 4064 Asm-index Units/mach Units/FRU Description Removal procedure 41X2250 400K Maintenance kit, belt HY fuser (115 V LTR LRP, Type 32) Note: This fuser is not applicable to the MS725 printer model. • Fuser • Pick rollers (3) • Tray separators (3) •...
Page 799: Assembly 15: 250- And 550-Sheet Tray Options 1
4064 Assembly 15: 250- and 550-sheet tray options 1 Parts catalog...
Page 800 4064 Assembly 15: 250- and 550-sheet tray options 1 Asm-index Units/mach Units/FRU Description Removal procedure 41X1649 Optional 250-sheet “Optional 250‑ and 550-sheet tray tray removal” on page 495 41X1658 Optional 550-sheet “Optional 250‑ and 550-sheet tray tray removal” on page 495 41X2177 Optional 250-sheet “Optional 250‑...
Page 801: Assembly 16: 250- And 550-Sheet Tray Options 2
4064 Assembly 16: 250- and 550-sheet tray options 2 Parts catalog...
Page 802 4064 Assembly 16: 250- and 550-sheet tray options 2 Asm-index Units/mach Units/FRU Description Removal procedure 41X1655 Interface cable “250‑ and 550-sheet tray interface cable removal” on page 510 41X1093 Sensor (pick) “Sensor (250‑ and 550-sheet tray pick) removal” on page 507 41X1094 Sensor (pass‑through) “Sensor (250‑...
Page 803 4064 Asm-index Units/mach Units/FRU Description Removal procedure 41X1662 Rear cover (optional “250‑ and 550-sheet tray rear cover 550-sheet tray) removal” on page 501 Parts catalog...
Page 804 4064 Parts catalog...
Page 805: Assembly 17: 2100-Sheet Tray Option 1
4064 Assembly 17: 2100‑sheet tray option 1 Parts catalog...
Page 806 4064 Assembly 17: 2100‑sheet tray option 1 Asm-index Units/mach Units/FRU Description Removal procedure 41X1669 Optional 2100-sheet tray “Optional 2100‑sheet tray removal” on page 470 41X1673 2100-sheet tray base “2100-sheet tray insert removal” on page 472 41X1670 2100-sheet tray insert “2100-sheet tray insert removal” on page 472 41X1119 Separator pad...
Page 807: Assembly 18: 2100-Sheet Tray Option 2
4064 Assembly 18: 2100‑sheet tray option 2 Parts catalog...
Page 808 4064 Assembly 18: 2100‑sheet tray option 2 Asm-index Units/mach Units/FRU Description Removal procedure 41X1677 2100‑sheet tray right “2100-sheet tray right cover removal” cover on page 476 41X1687 2100-sheet tray “2100-sheet tray elevator drive elevator drive removal” on page 484 40X4593 Tray rails “2100-sheet tray rails removal”...
Page 809: Assembly 19: 2100-Sheet Tray Option 3
4064 Assembly 19: 2100‑sheet tray option 3 Parts catalog...
Page 810 4064 Assembly 19: 2100‑sheet tray option 3 Asm-index Units/mach Units/FRU Description Removal procedure 41X1083 Sensor (2100-sheet tray “Sensor (2100-sheet tray near near empty) empty) removal” on page 490 41X1083 Sensor (2100‑sheet tray “Sensor (2100-sheet tray A5 length A5 length guide) guide) removal”...
Page 811: Assembly 20: Optional Bins
4064 Assembly 20: Optional bins Parts catalog...
Page 812 4064 Assembly 20: Optional bins Asm-index Units/mach Units/FRU Description Removal procedure 41X1693 Optional staple, hole “Optional staple, hole punch ﬁnisher punch ﬁnisher removal” on page 698 41X1696 Optional high capacity “Optional high capacity output output expander expander removal” on page 545 41X1691 Optional staple ﬁnisher “Optional staple ﬁnisher removal”...
Page 813: Assembly 21: Output Expander 1
4064 Assembly 21: Output expander 1 Parts catalog...
Page 814 4064 Assembly 21: Output expander 1 Asm-index Units/mach Units/FRU Description Removal procedure 40X8190 Output expander left “Output expander left cover removal” cover on page 522 40X8206 Output expander upper “Output expander upper interface interface cable cable removal” on page 525 40X8205 Output expander lower “Output expander lower interface...
Page 815: Assembly 22: Output Expander 2
4064 Assembly 22: Output expander 2 Parts catalog...
Page 816 4064 Assembly 22: Output expander 2 Asm-index Units/mach Units/FRU Description Removal procedure 40X8187 Output expander right “Output expander right cover removal” cover on page 520 40X8721 Output expander latch “Output expander latch removal” on page 528 41X2193 Output expander “Output expander spring with string spring with string removal”...
Page 817: Assembly 23: Output Expander 3
4064 Assembly 23: Output expander 3 Parts catalog...
Page 818 4064 Assembly 23: Output expander 3 Asm-index Units/mach Units/FRU Description Removal procedure 40X8196 Output expander top “Output expander top cover removal” cover on page 516 40X8715 Output expander “Output expander sensor cover sensor cover removal” on page 519 40X8712 Output expander bin full “Output expander bin full ﬂag ﬂag removal”...
Page 819: Assembly 24: Output Expander 4
4064 Assembly 24: Output expander 4 Parts catalog...
Page 820 4064 Assembly 24: Output expander 4 Asm-index Units/mach Units/FRU Description Removal procedure 40X8717 Output expander bin “Output expander bin removal” on page 541 40X8729 Sensor (OE “Sensor (OE pass‑through) removal” pass‑through) on page 542 40X8713 Output expander “Output expander diverter removal” diverter on page 538 41X1868...
Page 821: Assembly 25: High Capacity Output Expander 1
4064 Assembly 25: High capacity output expander 1 Parts catalog...
Page 822 4064 Assembly 25: High capacity output expander 1 Asm-index Units/mach Units/FRU Description Removal procedure 40X8202 HCOE left cover “HCOE left cover removal” on page 40X8730 Motor (HCOE “Motor (HCOE transport) removal” on transport) page 568 40X8206 HCOE upper interface “HCOE upper interface cable removal” cable on page 554 40X8199...
Page 823: Assembly 26: High Capacity Output Expander 2
4064 Assembly 26: High capacity output expander 2 Parts catalog...
Page 824 4064 Assembly 26: High capacity output expander 2 Asm-index Units/mach Units/FRU Description Removal procedure 40X8727 HCOE bin “HCOE bin removal” on page 575 40X8729 Sensor (HCOE “Sensor (HCOE pass‑through) pass‑through) removal” on page 578 40X8713 HCOE top diverter “HCOE top diverter removal” on page 573 41X1869 HCOE rear door...
Page 825: Assembly 27: High Capacity Output Expander 3
4064 Assembly 27: High capacity output expander 3 Parts catalog...
Page 826 4064 Assembly 27: High capacity output expander 3 Asm-index Units/mach Units/FRU Description Removal procedure 40X8198 HCOE right cover “HCOE right cover removal” on page 549 HCOE spring with string ‑‑ 40X8192 40X8733 HCOE bin spring “HCOE bin spring removal” on page 557 40X8721 HCOE latch...
Page 827: Assembly 28: High Capacity Output Expander 4
4064 Assembly 28: High capacity output expander 4 Parts catalog...
Page 828 4064 Assembly 28: High capacity output expander 4 Asm-index Units/mach Units/FRU Description Removal procedure 40X8196 HCOE top cover “HCOE top cover removal” on page 545 40X8715 HCOE sensor cover “HCOE sensor cover removal” on page 547 40X8712 HCOE bin full ﬂag “HCOE bin full ﬂag removal”...
Page 829: Assembly 29: Staple Finisher 1
4064 Assembly 29: Staple ﬁnisher 1 Parts catalog...
Page 830 4064 Assembly 29: Staple ﬁnisher 1 Asm-index Units/mach Units/FRU Description Removal procedure 40X8222 Staple ﬁnisher top “Staple ﬁnisher top cover removal” on cover page 588 41X2169 Staple ﬁnisher rear “Staple ﬁnisher rear door removal” on door page 582 41X1698 Staple ﬁnisher right “Staple ﬁnisher right cover removal”...
Page 831: Assembly 30: Staple Finisher 2
4064 Assembly 30: Staple ﬁnisher 2 Parts catalog...
Page 832 4064 Assembly 30: Staple ﬁnisher 2 Asm-index Units/mach Units/FRU Description Removal procedure 41X2175 Staple ﬁnisher drive “Staple ﬁnisher drive gear assembly gear assembly removal” on page 604 41X0529 Motor (staple ﬁnisher “Motor (staple ﬁnisher transport) transport) removal” on page 599 41X0802 Sensor (staple ﬁnisher “Sensor (staple ﬁnisher bin full send)
Page 833: Assembly 31: Staple Finisher 3
4064 Assembly 31: Staple ﬁnisher 3 Parts catalog...
Page 834 4064 Assembly 31: Staple ﬁnisher 3 Asm-index Units/mach Units/FRU Description Removal procedure 40X8745 Sensor (staple throat “Sensor (staple throat paper present) paper present) removal” on page 644 40X8742 Staple ﬁnisher bin “Staple ﬁnisher bin spring removal” on spring page 613 40X8744 Staple ﬁnisher bin link “Staple ﬁnisher bin link assembly...
Page 835: Assembly 32: Staple Finisher 4
4064 Assembly 32: Staple ﬁnisher 4 Parts catalog...
Page 836 4064 Assembly 32: Staple ﬁnisher 4 Asm-index Units/mach Units/FRU Description Removal procedure 40X8212 Tamper drive belt “Tamper drive belt removal” on page 620 41X1705 Tamper spring “Tamper drive belt removal” on page 620 40X8211 Motor (staple ﬁnisher “Motor (staple ﬁnisher right tamper) right tamper) removal”...
Page 837: Assembly 33: Staple Finisher 5
4064 Assembly 33: Staple ﬁnisher 5 Parts catalog...
Page 838 4064 Assembly 33: Staple ﬁnisher 5 Asm-index Units/mach Units/FRU Description Removal procedure 41X2199 Staple ﬁnisher paper “Staple ﬁnisher paper stack ﬂap stack ﬂap (right) removal” on page 631 40X8210 Staple ﬁnisher paper “Staple ﬁnisher paper stack ﬂap stack ﬂap (left) removal”...
Page 839: Assembly 34: Mailbox 1
4064 Assembly 34: Mailbox 1 Parts catalog...
Page 840 4064 Assembly 34: Mailbox 1 Asm-index Units/mach Units/FRU Description Removal procedure 40X8246 Mailbox left cover “Mailbox left cover removal” on page 654 40X8254 Mailbox upper interface “Mailbox upper interface cable cable removal” on page 672 40X8253 Mailbox lower interface “Mailbox lower interface cable cable removal”...
Page 841: Assembly 35: Mailbox 2
4064 Assembly 35: Mailbox 2 Parts catalog...
Page 842 4064 Assembly 35: Mailbox 2 Asm-index Units/mach Units/FRU Description Removal procedure 40X8250 Mailbox bin LED “Mailbox bin LED assembly removal” on assembly page 680 40X8249 Mailbox belt “Mailbox belt removal” on page 678 40X8252 Mailbox spring with “Mailbox spring with string removal” on string page 653 40X8721...
Page 843: Assembly 36: Mailbox 3
4064 Assembly 36: Mailbox 3 Parts catalog...
Page 844 4064 Assembly 36: Mailbox 3 Asm-index Units/mach Units/FRU Description Removal procedure 40X8196 Mailbox top cover “Mailbox top cover removal” on page 648 40X8720 Mailbox top bin cover “Mailbox top bin cover with bail with bail removal” on page 652 40X8719 Sensor (mailbox “Sensor (mailbox pass‑through) pass‑through)
Page 845: Assembly 37: Staple, Hole Punch Finisher 1
4064 Assembly 37: Staple, hole punch ﬁnisher 1 Parts catalog...
Page 846 4064 Assembly 37: Staple, hole punch ﬁnisher 1 Asm-index Units/mach Units/FRU Description Removal procedure 40X8547 Staple, hole punch “Staple, hole punch ﬁnisher top ﬁnisher top cover cover removal” on page 703 41X1719 Staple, hole punch “Staple, hole punch ﬁnisher right ﬁnisher right cover cover removal”...
Page 847: Assembly 38: Staple, Hole Punch Finisher 2
4064 Assembly 38: Staple, hole punch ﬁnisher 2 Parts catalog...
Page 848 4064 Assembly 38: Staple, hole punch ﬁnisher 2 Asm-index Units/mach Units/FRU Description Removal procedure ‑‑ 40X8212 Tamper drive belt ‑‑ 41X1705 Tamper spring ‑‑ 40X8211 Motor (SHPF right tamper) ‑‑ 40X8211 Motor (SHPF left tamper) ‑‑ 41X1704 Staple, hole punch ﬁnisher bin LED ‑‑...
Page 849: Assembly 39: Staple, Hole Punch Finisher 3
4064 Assembly 39: Staple, hole punch ﬁnisher 3 Parts catalog...
Page 850 4064 Assembly 39: Staple, hole punch ﬁnisher 3 Asm-index Units/mach Units/FRU Description Removal procedure 41X2175 SHPF drive gear “SHPF drive gear assembly removal” assembly on page 716 41X0529 Motor (SHPF transport) “Motor (SHPF transport) removal” on page 713 41X0802 Sensor (SHPF bin full) “Sensor (SHPF bin full send) removal”...
Page 851: Assembly 40: Staple, Hole Punch Finisher 4
4064 Assembly 40: Staple, hole punch ﬁnisher 4 Parts catalog...
Page 852 4064 Assembly 40: Staple, hole punch ﬁnisher 4 Asm-index Units/mach Units/FRU Description Removal procedure 41X0654 Left staple unit “Left staple unit removal” on page 40X8745 Sensor (SHPF staple “Left staple unit removal” on page throat paper present) 41X2175 SHPF drive gear “Punch drive gears removal”...
Page 853: Assembly 41: Staple, Hole Punch Finisher 5
4064 Assembly 41: Staple, hole punch ﬁnisher 5 Parts catalog...
Page 854 4064 Assembly 41: Staple, hole punch ﬁnisher 5 Asm-index Units/mach Units/FRU Description Removal procedure 41X1702 SHPF staple cartridge “SHPF staple cartridge door close limit door close limit switch switch removal” on page 706 41X0654 Right staple unit “Right staple unit removal” on page 40X8745 Sensor (SHPF staple “Sensor (SHPF staple throat paper...
Page 855: Printer Specifications
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
Page 856: Hibernate Mode
4064 By using the conﬁguration menus, the Sleep Mode Timeout can be modiﬁed between 1 minute and 120 minutes. Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses more energy.
Page 857: Noise Emission Levels
56 (MS725dvn); 57 (B2865dw, M5255, MS821n, MS821dn, MS822de, MS823n, MS823dn); 58 (M5270, MS825dn, MS826de) Ready 28 (MS725dvn); 14 (B2865dw, M5255, M5270, MS821n, MS821dn, MS822de, MS823n, MS823dn, MS825dn, MS826de) Values are subject to change. See www.lexmark.com for current values. Printer speciﬁcations...
Page 858: Temperature Information
4064 Temperature information Operating temperature and relative humidity 15.3 to 32.2°C (60 to 90°F) and 8 to 80% RH 1.1 to 35°C (34 to 95°F) and 8 to 80% RH Printer / cartridge / imaging unit long- Maximum wet-bulb temperature : 22.8°C (73°F) term storage Non-condensing environment...
Page 859: Options And Features
4064 Options and features Available internal options • Flash memory • Font cards • Firmware cards – Forms and Bar Code – PRESCRIBE – IPDS • Printer hard disk • Internal solutions port – Parallel 1284‑B Interface Card – RS‑232C Serial Interface Card –...
Page 860 4064 Sources and Capacities MS821n/dn, MS822de MS823n/dn MS825dn, MS826de Staple ﬁnisher High capacity output expander Output expander + mailbox Up to 3 total, any combination of output expander and mailbox Output expander (on top) + high 1 each 1 each 1 each capacity output expander Output expander + staple ﬁnisher (on...
Page 861: Theory Of Operation
4064 Theory of operation Print cycle operation Flowchart EXPOSE DEVELOP IMAGING UNIT CHARGE TRANSFER CLEAN PAPER FUSE Electrophotographic (EP) process Charge Theory of operation...
Page 862 4064 Photoconductor drum Charge roller A uniform negative electrical charge is applied by the charge roller to the surface of the photoconductor drum. The photoconductive properties of the surface material allow it to hold the charge as long as it is not exposed to light.
Page 863 4064 Develop Toner cartridge Augers Toner add roller Developer roller Photoconductor drum The developer roller applies the toner from the toner cartridge to the photoconductor drum. The difference in charge cause the toner particles to attract to the photoconductor drum areas which were exposed to light. Theory of operation...
Page 864 4064 Transfer Photoconductor drum Transfer roller Paper The developed image transfers from the photoconductor drum to the paper. The polarity of the transfer roller attracts the toner to the paper surface. Theory of operation...
Page 865 4064 Clean Photoconductor drum Cleaning blade Augers Cleaning roller Charge roller Waste toner chamber The cleaning blade removes the toner residue from the photoconductor drum. The cleaning roller removes the toner residue from the charge roller. The cycle (charge, expose, develop, transfer, clean) repeats until the whole image is transferred to the paper.
Page 866 4064 Fuse Fuser unit Paper Fuser rollers Fuser exit rollers Even if the toner image is already on the paper, the toner particles are not yet permanently bonded to the surface. For the ﬁnal part of printing, the paper is transported to the fuser where heat and pressure are applied to it.
Page 867: Fresh Toner Delivery Drive
4064 Fresh toner delivery drive Toner cartridge Shutter Auger Motor (toner cartridge) The toner cartridge supplies fresh toner to the imaging unit. When the cartridge is installed, the shutter opens to enable toner delivery. Inside the cartridge, paddles agitate the toner to ensure proper circulation. The auger directs the toner particles toward the toner outlet.
Page 868: Main Drive
4064 Main drive Developer auger Toner add roller Developer roller Photoconductor drum Waste toner augers Motor (main) Inside the imaging unit, the developer roller applies the toner to the photoconductor drum surface. The developer auger and toner add roller ensure that the proper amount of toner is supplied. Inside the waste toner chamber, waste toner augers collect the waste toner.
Page 869: Printer Operation
4064 Printer operation Printer sections Tray 1 Toner cartridge Imaging unit Printhead Fuser Theory of operation...
Page 870: Printer Paper Path Rollers
4064 Printer paper path rollers Transport rollers Tray 1 pick roller Lower aligner roller MPF pick roller Upper aligner rollers Photoconductor drum Fuser roller/belt Fuser exit roller Lower redrive roller Diverter Upper redrive roller Duplex entry roller Duplex aligner rollers Paper is fed from tray 1, MPF, or optional trays.
Page 871: Printer Paper Path Sensors
4064 Printer paper path sensors Sensor Functions Sensor (paper size) Detects the position of paper guides for determining size. Sensor (tray 1 paper present) Detects the presence or absence of paper on the tray. Sensor (pick position) Detects if the pick roller is in position to pick. Sensor (pick) Detects the paper as it is picked and fed to the printer.
Page 872: Tray Pick And Lift Drive
4064 Tray pick and lift drive Lift plate Pick roller Sensor (pick position) Motor (pick/lift) Separator pad Sensor (paper present) Paper is lifted by the lift plate until the sensor (pick position) is triggered. The motor (pick/lift) starts, and then enables the pick roller to feed the paper into the printer.
Page 873: Mpf Pick Drive
4064 MPF pick drive Pick roller Sensor (MPF paper present) Motor (MPF) The MPF pick roller feeds the paper into the printer. The motor (MPF) controls the pick roller. The sensor (MPF paper present) detects if the MPF tray is empty. Theory of operation...
Page 874: Lower Transport Drive
4064 Lower transport drive Motor (MPF) Lower aligner roller The motor (MPF) also drives the lower aligner roller. The roller receives the paper fed from the standard tray or the optional trays. Theory of operation...
Page 875: Main Drive
4064 Main drive Upper aligner rollers Photoconductor drum Transfer roller Sensor (input) Motor (main) The paper is aligned to its reference edge by the aligner rollers. As the paper is transported by the aligner rollers to the transfer roller, it is detected by the sensor (input). The upper aligner roller, photoconductor drum, and transfer roller are driven by the motor (main).
Page 876: Fuser Drive
4064 Fuser drive Fuser roller/belt Fuser exit roller Sensor (fuser exit) Sensor (narrow media) Note: This parts is found in hot roll fusers only. Motor (fuser) As the paper passes the fuser roller, heat and pressure are applied to permanently bond the toner to the paper. The fuser exit roller transports the paper to the exit path.
Page 877 4064 Fuser components Belt fuser components Part Function Hot belt Applies heat to the paper. Fuser exit rollers Transports the paper out of the fuser. Knob Locks or unlocks the fuser. Sensor (fuser exit) Detects the paper passing the fuser. Thermistor Detects the temperature of the fuser.
Page 878 4064 Hot roll fuser components Part Function Fuser wiper Cleans the roller. Detack ﬁnger Separates the paper from the roller. Fuser exit rollers Transports the paper out of the fuser. Knob Locks or unlocks the fuser. Sensor (narrow media) Detects paper with narrow width. Sensor (fuser exit) Detects the paper passing the fuser.
Page 879: Upper Redrive Drive
4064 Upper redrive drive Exit path Lower redrive roller Upper redrive roller Diverter Sensor (bin full) Motor (redrive) Paper is ejected by the upper redrive rollers to the bin. By default, the diverter will direct the paper toward the bin. If a plunger changes the position of the diverter, then the paper will move upwards to the optional bin. The redrive rollers are controlled by the motor (redrive).
Page 880 4064 Duplex path Upper redrive roller Lower redrive roller Motor (redrive) For duplex print jobs, the redrive rollers reverse their rotations to feed the paper back to the printer following the duplex paper path. The motor (redrive) controls the redrive rollers. Theory of operation...
Page 881: Duplex Transport Drive
4064 Duplex transport drive Duplex entry roller Duplex aligner rollers Sensor (duplex path) Motor (duplex) For duplex print jobs, paper from the redrive rollers enters the duplex entry roller. Aligner rollers along the duplex paper path feed the paper back to the standard paper path (see “Main drive”...
Page 882: Optional 250- And 550-Sheet Tray Operation
4064 Optional 250- and 550-sheet tray operation 250‑ and 550‑sheet tray paper path rollers Transport rollers Pick roller Pass‑through path Feed path Paper from the optional trays is fed into the printer through the pick rollers. Multiple optional trays use the transport rollers to receive paper from the lower trays. Theory of operation...
Page 883: 250- And 550-Sheet Tray Paper Path Sensors
4064 250‑ and 550‑sheet tray paper path sensors Sensor Functions Sensor (paper size) Detects the position of the paper guides Sensor (paper present) Detects paper presence in the tray Sensor (pick roller index) Detects the position of the pick roller Sensor (pick) Detects paper as it is picked and fed to the printer Sensor (pass‑through)
Page 884: Paper Presence And Size Detection
4064 Paper presence and size detection Paper length guide Paper width guide Paper presence sensor actuator Sensor (paper present) Paper size sensor actuator Sensor (paper size) The paper size is detected based on the length guide position. The width guide prevents deskewing. The ﬁngers of the paper size sensor actuator move according to the position of the paper length guide.
Page 885: Tray Pick And Lift Drive
4064 Tray pick and lift drive Lift plate Pick roller Sensor (pick roller index) Motor (pick/lift) Separator pad The lift plate lifts the paper until the sensor (pick roller index) is triggered. The motor (pick/lift) starts, and then enables the pick roller to feed the paper into the printer or upper trays. Note: The motor (pick/lift) also drives the lift plate when rotating in reverse.
Page 886: Transport Drive
4064 Transport drive Feed path Pass‑through path Motor (transport) The pass‑through path is where paper that is fed from lower trays passes over to the upper trays and into the printer. The motor (transport) drives the transport rollers that move the papers in this path. The feed path is where paper from the source tray passes over to the pass‑through path of the upper tray.
Page 887 4064 Sensor (pass‑through) Transport rollers Paper from the lower trays continue on the pass‑through path using the transport rollers of the source tray. The sensor (pass‑through) detects if paper is transported from the lower trays. Theory of operation...
Page 888: Optional 2100-Sheet Tray Operation
4064 Optional 2100-sheet tray operation 2100‑sheet tray elevator drive Elevator plate Cable pulleys Motor (elevator) Pick roller In preparation for picking, the elevator plate raises to push the paper against the pick roller. The motor (elevator) drives a network of cables and pulleys to control the movement of the elevator plate. Theory of operation...
Page 889: 2100-Sheet Tray Pick Drive
4064 2100‑sheet tray pick drive Elevator plate Sensor (pick roller index) Motor (pick) Pick roller Separator pad Aligner roller Sensor (paper present) Sensor (A5 length guide) Sensor (paper size) Sensor (tray near empty) The pick roller is lifted by the elevator plate until it triggers the sensor (pick roller index). At the pick position, the pick roller rotates to pick the topmost paper.
Page 890: 2100-Sheet Tray Transport Drive
4064 2100‑sheet tray transport drive Pick roller Aligner roller Motor (transport) Paper that is picked is received by the aligner roller, and then passed on to the transport roller of the standard tray or optional tray (see “Lower transport drive” on page 874).
Page 891: Optional Output Expander Operation
4064 Optional output expander operation Output expander paper path Diverter plunger Transport roller 1 Sensor (pass‑through) Transport roller 2 Exit roller Sensor (bin full) Diverter The output expander increases the output capacity of the printer. Rollers along the paper path control the movement of the paper depending on the destination bin.
Page 892: Output Expander Diverter Drive
4064 Output expander diverter drive Diverter plunger Motor (diverter) Sensor (diverter plunger) Diverter The diverter (from the printer or optional bin) under the expander switches to open up the paper path of the expander. The diverter plunger controls the position of the diverter below it. The motor (diverter) drives the movement of the plunger.
Page 893: Output Expander Transport Drive
4064 Output expander transport drive Transport roller 1 Transport roller 2 Exit roller Diverter Motor (transport) The transport rollers and exit roller along the paper path move the paper depending on the destination bin assigned for the print job. The motor (transport) drives both the transport and exit rollers. Theory of operation...
Page 894: Optional High Capacity Output Expander Operation
4064 Optional high capacity output expander operation High capacity output expander paper path Diverter plunger HCOE transport roller 1 HCOE transport roller 2 HCOE transport roller 3 Sensor (HCOE pass‑through) HCOE transport roller 4 Diverter Sensor (HCOE bin full) HCOE exit roller The high capacity output expander increases the output capacity of the printer.
Page 895: Hcoe Diverter And Transport Drive
4064 HCOE diverter and transport drive Diverter plunger Motor (diverter) Sensor (diverter plunger) Transport roller 1 Transport roller 2 Transport roller 3 Transport roller 4 Exit roller Motor (transport) Diverter The diverter (from the printer or optional bin) under the HCOE switches to open up the paper path of the expander.
Page 896: Optional Mailbox Operation
4064 The transport rollers and exit roller along the paper path move the paper depending on the destination bin assigned for the print job. The motor (transport) drives both the transport and exit rollers. Optional mailbox operation Mailbox paper path rollers Diverter plunger Mailbox transport roller 1 Diverter 1...
Page 897: Mailbox Paper Path Sensors
4064 The mailbox delivers print jobs to multiple bin destinations and allows the user to segregate the printed output to an assigned bin. Rollers along the paper path control the movement of the paper depending on the destination bin. Mailbox paper path sensors Sensor Function Sensor (mailbox pass‑through 1)
Page 898: Mailbox Diverter Drive
4064 Mailbox diverter drive Diverter plunger Motor (diverter) Sensor (diverter plunger) Diverter 1 Diverter 2 Diverter 3 Diverter 1 solenoid Diverter 2 solenoid Diverter 3 solenoid Mailbox top diverter The diverter (from the printer or optional bin) under the mailbox switches to open up the paper path of the mailbox.
Page 899: Mailbox Transport And Exit Drive
4064 By default, diverters 1 to 3 are positioned so that the paper goes straight up. Depending on the destination bin, diverters along the paper path may redirect the paper to the assigned bin. Solenoids control diverters 1 to 3. On the other hand, the mailbox top diverter is positioned so that the paper exits by default to bin 4.
Page 900: Optional Staple, Hole Punch Finisher Operation
4064 Optional staple, hole punch ﬁnisher operation Staple, hole punch ﬁnisher (SHPF) layout Hole punch box Hole punch unit Staple unit Paddle and exit Tamper Ejector Theory of operation...
Page 901: Shpf Paper Path Rollers
4064 SHPF paper path rollers SHPF entrance roller Diverter plunger SHPF transport roller 1 SHPF transport roller 2 SHPF exit roller SHPF paddle roller For staple or hole punch jobs, the paper path is redirected to the ﬁnisher. Rollers along the paper path control the movement of the paper depending on the type of staple or hole punch job.
Page 902: Shpf Paper Path Sensors
4064 SHPF paper path sensors Sensor Function Sensor (HPU leading edge) Detects the paper position along the rear door path. Sensor (HPU trailing edge) Detects the paper position along the hole punch area. Sensor (SHPF staple throat paper present) Detects if paper is in the staple unit area. Sensor (SHPF bin full) Detects if the bin is already full.
Page 903: Shpf Entrance Drive
4064 SHPF entrance drive Diverter plunger Motor (diverter) Sensor (diverter plunger) Entrance roller Motor (SHPF transport) For staple or hole punch jobs, the diverter (from the printer or optional bin) under the ﬁnisher switches to open up the paper path of the ﬁnisher. The diverter plunger controls the position of the diverter below it. The motor (diverter) drives the movement of the plunger.
Page 904: Shpf Hpu Transport Drive
4064 SHPF HPU transport drive Transport roller 1 Sensor (light array) Transport roller 2 Sensor (HPU leading edge) Sensor (HPU trailing edge) Motor (HPU transport) Hole punch box auger Transport rollers receive the paper entering the ﬁnisher, and then move the paper in the positions where hole punching may be required.
Page 905: Shpf Hole Punch Drive
4064 SHPF hole punch drive Hole punch box HPU carriage Sensor (hole punch) Sensor (HPU carriage position) Motor (HPU carriage) Motor (hole punch) Hopper Sensor (hole punch box present) During a hole punch job, the HPU carriage position may move to ensure that holes are properly punched at the appropriate positions.
Page 906: Shpf Exit Drive
4064 SHPF exit drive Sensor (HPU trailing edge) Exit roller Motor (SHPF transport) The exit roller receives the paper from the transport rollers, and then ejects the paper to the tamper tray. Paper is stacked on the tamper tray in preparation for stapling. The motor (SHPF transport) drives both the exit and entrance rollers (see “SHPF entrance drive”...
Page 907: Paper Stack Edge Alignment Drives
4064 Paper stack edge alignment drives Short edge alignment Paddles Sensor (paddle) Motor (paddle) Exit roller Each sheet that is added to the paper stack is aligned along its short edges. The paddles push the paper against a wall to align the trailing edge. The motor (paddle) drives the paddles.
Page 908 4064 Long edge alignments Right tamper Left tamper Sensor (left tamper) Sensor (right tamper) Motor (right tamper) Motor (left tamper) On the tamper tray, each sheet that is added to the paper stack is aligned by tampers. The tampers push inward to align the long edges of the paper stack.
Page 909: Paper Stack Height Detection
4064 Paper stack height detection Stack height actuator Sensor (stack height) Motor (stack height) Stack height detection is done each time a sheet is added to the paper stack. The stack height actuator presses on top of the paper stack. The sensor (stack height) detects if the stack thickness has reached the limit.
Page 910: Shpf Ejector Drive
4064 SHPF ejector drive Ejector paddles Sensor (staple throat paper present) Sensor (ejector) Motor (ejector) After the paper stack is stapled, the ejector paddles connected to a belt push the stack toward the bin. The motor (ejector) drives the ejector belt. The ejector belt is detected at its home position by the sensor (ejector).
Page 911: Shpf Elevator Drive
4064 SHPF elevator drive Sensor (bin paper present) Sensor (elevator, bottom) Sensor (elevator, top) Motor (elevator) For each sheet that is ejected, the elevator bin lowers as the height of the bin stack increases. The movement of the bin is controlled by the motor (elevator). The bin is detected at its upper and lower positions by sensors. Theory of operation...
Page 912: Shpf Bin Clamp Drive
4064 SHPF bin clamp drive Bin clamp Sensor (bin clamp) Motor (bin clamp) For each sheet that is ejected to the bin, the bin clamp lowers and holds the paper stack. If the level of the paper stack on the bin reaches the sensor (bin full), then the elevator bin will lower to accommodate more sheets.
Page 913: Optional Staple Finisher Operation
4064 Optional staple ﬁnisher operation Staple ﬁnisher (SF) layout Feed section Exit section Tamper Staple unit Ejector Theory of operation...
Page 914: Sf Paper Path Rollers
4064 SF paper path rollers Staple ﬁnisher entrance rollers Staple ﬁnisher exit rollers Staple ﬁnisher paddle rollers For staple jobs, the paper path is redirected to the ﬁnisher. Before stapling occurs, paper is stacked on top of each other and aligned along its edges. When the staple job is done, the paper is ejected to the bin.
Page 915: Sf Paper Path Sensors
4064 SF paper path sensors Sensor Function Sensor (staple ﬁnisher pass‑through) Detects paper position along the rear door path Sensor (staple throat paper present) Detects paper presence in the staple unit area Sensors (staple ﬁnisher bin full) Detects the bin status Sensor (ﬁnisher bin paper present) Detects paper presence in the bin Theory of operation...
Page 916: Sf Feed Section
4064 SF feed section Diverter plunger Motor (staple ﬁnisher diverter) Sensor (staple ﬁnisher diverter plunger) Entrance rollers Motor (staple ﬁnisher transport) Sensor (staple ﬁnisher pass‑through) The feed section receives paper from the printer. The diverter plunger controls the movement of the diverter. The diverter under the ﬁnisher switches to open up the paper path of the ﬁnisher.
Page 917: Sf Exit Section
4064 SF exit section Exit rollers Motor (staple ﬁnisher transport) The exit rollers receive the paper from the entrance rollers, and then eject the paper to the compiler section. Paper is stacked on the tamper tray in preparation for stapling. The motor (SF transport) drives both exit and entrance rollers.
Page 918: Sf Paper Stack Edge Alignment Drives
4064 SF paper stack edge alignment drives Short edge alignment Paddles Sensor (staple ﬁnisher paddle) Motor (staple ﬁnisher paddle) Exit roller Each sheet that is added to the paper stack is aligned along its short edges. The paddles push the paper against a wall to align the trailing edge.
Page 919 4064 Long edge alignments Right tamper Left tamper Sensor (staple ﬁnisher left tamper) Sensor (staple ﬁnisher right tamper) Motor (staple ﬁnisher right tamper) Motor (staple ﬁnisher left tamper) On the tamper tray, each sheet that is added to the paper stack is aligned by the tampers. The tampers push inward to align the long edges of the paper stack.
Page 920: Sf Paper Stack Height Detection
4064 SF paper stack height detection Stack height actuator Sensor (staple ﬁnisher stack height) Motor (staple ﬁnisher stack height) Stack height detection is done each time a sheet is added to the paper stack. The stack height actuator presses on top of the paper stack. The sensor (SF stack height) detects if the stack thickness has reached the limit.
Page 921: Sf Staple Operation
4064 SF staple operation Staple unit Sensor (staple throat paper present) For staple jobs, the paddles push the paper stack to the rear of the ﬁnisher. The sensor (staple throat paper present) detects the paper stack. The staple unit holds down and staples the paper stack.
Page 922: Sf Bin Section
4064 SF bin section Ejector drive Ejector paddles Sensor (staple throat paper present) Sensor (staple ﬁnisher ejector) Motor (staple ﬁnisher ejector) After the paper stack is stapled, the ejector paddles that are connected to a belt push the stack toward the bin. The motor (SF ejector) drives the ejector belt.
Page 923 4064 Elevator drive Sensor (bin paper present) Sensor (elevator, bottom) Sensor (elevator, top) Motor (elevator) For each sheet that is ejected, the elevator bin lowers as the height of the bin stack increases. The motor (elevator) controls the movement of the bin. The sensors (elevator) detects the bin at its upper and lower positions.
Page 924 4064 Clamp drive Bin clamps Sensor (bin clamp) Motor (bin clamp) Sensors (bin full) For each sheet that is ejected to the bin, the bin clamps lower and hold the paper stack. If the level of the paper stack on the bin reaches the sensors (bin full), then the elevator bin lowers to accommodate more sheets. If the level of the paper stack exceeds the sensors (bin full), then the bin reaches full capacity.
Page 925: Acronyms
4064 Acronyms Acronyms ASIC Application-Speciﬁc Integrated Circuit BLDC Brushless DC Motor Black Only Retract Cyan Charge Coupled Device Carbonless Copy Paper Cyclic Redundancy Check Customer Setup CTLS Capacitance Toner Level Sensing DIMM Dual Inline Memory Module DRAM Dynamic Random Access Memory Enhanced Data Out Electrophotographic Process EPROM...
Page 926 4064 Microswitch Non-volatile Memory NVRAM Non-volatile Random Access Memory Original Equipment Manufacturer Optical Sensor Photoconductor pel, pixel Picture element Power-On Reset POST Power-On Self Test Position Sensing Device Pulse Width Modulation Raster Imaging Processor Read Only Memory SDRAM Synchronous Dual Random Access Memory SIMM Single Inline Memory Module SRAM...
Page 927: Index
4064 Index Numerics 2100‑sheet tray data security notice 392 elevator drive 888 develop 861 pick drive 889 diagnostics menu transport drive 890 accessing 379 250‑sheet/550‑sheet tray paper path rollers 882 paper path sensors 883 electrostatic‑sensitive parts 393 paper presence detection 884 embedded solutions 400 paper size detection 884 emission notices 857...
Page 928 4064 31 290 print log 380 311 error messages 361 print log summary 380 316 error messages 363 expose 861 32 290 320 error messages 365 323 error messages 365 ﬁne lines are not printed correctly 71 331 error messages 370 folded or wrinkled paper 56 405 paper jam messages 186 fresh toner delivery drive 867...
Page 929 4064 mailbox rollers 746 parts catalog legend 766 mailbox sensors 746 power button light output expander paper path 744 understanding the status 378 printer paper path 742 preventive maintenance 762 print cycle 861 printer sensors 743 SHPF rollers 748 charge 861 SHPF sensors 748 clean 861 lubrication...
Page 930 4064 printer conﬁgurations 739 high voltage contacts guide 427 printer diagnostics HVPS 421 input tray quick print 381 HVPS shield 427 output bin quick feed 381 inner guide deﬂector 438 inner left cover 435 printer diagnostics & adjustments inner right cover 436 motor tests 383 sensor tests 383 left cover 409...
Page 931 4064 2100-sheet tray left cover 473 mailbox middle diverter 688 2100-sheet tray paper feeder 493 mailbox rear door 649 2100-sheet tray rails 489 mailbox right cover 651 2100-sheet tray rear cover 473 mailbox solenoid 655 mailbox spring with string 653 2100-sheet tray right cover 476 mailbox top bin cover with bail 652 2100-sheet tray top cover 479...
Page 932 4064 output expander top cover 516, 545 sensor (staple ﬁnisher rear door interlock) 612 output expander upper interface cable 525 sensor (staple ﬁnisher right tamper) 621 pick roller 503 sensor (staple throat paper present) 644 punch drive gears 720 separator pad 464 SHPF bin link assembly 733 right staple unit 726 SHPF bin link tension spring 732...
Page 933 4064 restoring paper path sensors 915 conﬁguration ﬁle 397 paper stack edge alignment drive 918 license ﬁle 397 paper stack height detection 920 ribbon cables 400 streaked vertical lines appear on prints 62 supported paper sizes 32 supported paper types 35 supported paper weights 37 safe mode 43 symptoms...
Page 934 4064 theory, mailbox paper path sensors 897 Lexmark MS826 378 theory, output expander paper path 891 theory, SHPF paper path 901 theory, SHPF paper path sensors 902 vertical dark bands 66 theory, Staple ﬁnisher paper path 914 vertical dark streaks with print missing 67 theory, Staple ﬁnisher paper path sensors 915...
Page 935: Part Number Index
4064 Part number index Part name Page 3086579 Software CD..............................794 40X4585 2100-sheet tray bellcrank..........................810 40X4593 Tray rails................................808 40X4819 RS-232C serial interface card........................793 40X4823 Parallel 1284-B interface card........................793 40X4826 MarkNet N8120 GigaBit Ethernet......................793 40X7466 Staple cartridge holder..........................846 40X7466 Staple cartridge holder ..........................830 40X7592...
Page 936 4064 Part name Page 40X8205 Output expander lower interface cable....................814 40X8206 HCOE upper interface cable........................822 40X8206 Output expander upper interface cable....................814 40X8210 Staple ﬁnisher paper stack ﬂap (left)......................838 40X8211 Motor (SHPF left tamper)..........................848 40X8211 Motor (SHPF right tamper).......................... 848 40X8211 Motor (staple ﬁnisher left tamper)......................836 40X8211...
Page 937 4064 Part name Page 40X8671 Cover, Removable HDD kit......................... 793 40X8712 HCOE bin full ﬂag............................828 40X8712 Output expander bin full ﬂag........................818 40X8713 HCOE top diverter............................824 40X8713 Output expander diverter........................... 820 40X8714 Motor (OE transport)............................814 40X8715 HCOE sensor cover............................828 40X8715 Output expander sensor cover........................
Page 938 4064 Part name Page 40X8726 Output expander drive gear........................814 40X8727 HCOE bin.................................824 40X8728 Sensor (HCOE bin)............................822 40X8729 Sensor (HCOE pass‑through)........................824 40X8729 Sensor (OE pass‑through).......................... 820 40X8730 Motor (HCOE transport)..........................822 40X8731 HCOE bin pinion..........................822, 826 40X8732 HCOE drive belt............................826 40X8732 Output expander drive belt.........................
Page 939 4064 Part name Page 41X0529 Motor (SHPF transport)..........................850 41X0529 Motor (staple ﬁnisher transport)........................ 832 41X0654 Left staple unit............................... 852 41X0654 Right staple unit.............................854 41X0654 Staple unit............................... 834 41X0664 Tamper gear............................836, 848 41X0701 Sensor (mailbox bin full)..........................840 41X0709 Sensor (SHPF elevator, bottom)........................ 852 41X0709 Sensor (SHPF elevator, top)........................
Page 940 4064 Part name Page 41X1054 Top cover with static brush.........................768 41X1055 Paper stacking bail............................768 41X1056 Bin full sensor cover............................. 782 41X1057 Control panel button kit..........................790 41X1058 Control panel (4.3‑inch) board........................790 41X1059 Trim cover................................768 41X1060 Control panel (4.3‑inch display) cover.....................790 41X1062 Control panel (4.3‑inch display).........................790 41X1063 Printhead access cover (hot roller)......................
Page 941 4064 Part name Page 41X1083 Sensor (pick roller index)..........................802 41X1083 Sensor (rear door interlock)........................782 41X1083 Sensor (standard bin full)..........................782 41X1083 Sensor (toner cartridge shutter)........................ 780 41X1084 Sensor (toner smart chip)..........................780 41X1085 Paper size sensor cover..........................782 41X1086 Optional tray interface cable........................776 41X1087 High voltage contacts guide........................774 41X1088...
Page 942 4064 Part name Page 41X1112 LVPS.................................. 776 41X1114 Printhead access cover..........................768 41X1115 Belt SY fuser, 115V LTR LRP TYPE 00.......................770 41X1116 Belt SY fuser, 230V A4 LRP TYPE 01....................... 770 41X1117 Belt SY fuser, 100V A4 LRP TYPE 02....................... 770 41X1118 550-sheet tray insert...........................
Page 943 4064 Part name Page 41X1631 Duplex pinch roller............................784 41X1632 Bin cover................................768 41X1635 MPF tray drive/support..........................784 41X1636 MPF front door............................... 784 41X1638 MPF tray separator pad..........................784 41X1643 Front door pivot............................. 768 41X1648 MPF tray (MS821n and MS823n)....................... 784 41X1649 Optional 250-sheet tray..........................800 41X1650 250-sheet tray insert...........................
Page 944 4064 Part name Page 41X1694 Optional 4‑bin mailbox ..........................812 41X1695 Optional output expander........................... 812 41X1696 Optional high capacity output expander....................812 41X1698 Staple ﬁnisher right cover...........................830 41X1701 Staple cartridge access door......................830, 846 41X1702 SHPF staple cartridge door close limit switch..................854 41X1704 Standard bin LED..........................830, 846 41X1704...
Page 945 4064 Part name Page 41X2148 HR fuser, 220V Contact Detack LRP TYPE 13..................770 41X2149 HR fuser, 115V Contact Detack NLRP TYPE 17..................770 41X2150 HR fuser, 220V Contact Detack NLRP TYPE 19..................770 41X2155 Belt HY fuser, 115V LTR LRP TYPE 32......................771 41X2156 Belt HY fuser, 230V A4 LRP TYPE 33.......................
Page 946 4064 Part name Page 41X2238 225K Maintenance kit, belt SY fuser (115 V LTR NLRP, Type 05)............797 41X2239 225K Maintenance kit, belt SY fuser (230 V A4 NLRP, Type 06)............797 41X2240 225K Maintenance kit, belt SY fuser (100 V A4 NLRP, Type 07)............797 41X2241 225K Maintenance kit, belt SY fuser (115 V A4 NLRP, Type 08)............797 41X2242...
Page 947 4064 Part name Page 41X2372 Bezel (MS825)..............................788 41X2373 Bezel (MS826)..............................790 41X2375 Bezel (M5270)..............................790 41X2376 Bezel (MS725)..............................788 41X2606 Controller board (MS725, MS821, MS823, MS825, and B2865)............774 41X2610 Guide roller.............................774, 778 41X2673 Transfer roller contact..........................776 41X2690 Control panel (2.4‑inch) cover........................788 41X2703 Combo card—Forms and bar code card/PRESCRIBE card/Simpliﬁed Chinese font card (MS725, MS821, MS823, MS825, and B2865)................793...
Page 948 4064 Part number index...
Page 949: Part Name Index
4064 Part name index Part name Page 41X2242 200K Maintenance kit, hot roll fuser (115 V Contact Detack LRP, Type 11)........795 41X2244 200K Maintenance kit, hot roll fuser (115 V NLRP Contact Detack ASM, Type 17).......795 41X2243 200K Maintenance kit, hot roll fuser (220 V Contact Detack LRP, Type 13)........795 41X2245 200K Maintenance kit, hot roll fuser (220 V NLRP Contact Detack ASM, Type 19)....
Page 950 4064 Part name Page 41X1118 550-sheet tray insert............................800 40X8176 A5 length guide.............................806 41X1097 AC power socket............................776 40X9652 Adapter, Fiber gigabit ISP..........................793 41X1079 Aligner................................778 41X1081 Aligner screw..............................778 41X2135 Aligner spring..............................778 41X0997 Authentication device, Contact front......................793 41X0998 Authentication device, Contactless front....................793 40X8737 Authentication device, RFID........................
Page 951 4064 Part name Page 41X1632 Bin cover................................768 41X1146 Bin extender..............................768 41X1056 Bin full sensor cover............................. 782 41X2302 Braille label kit..............................794 41X2316 Cable harness (HVPS, speaker, fan, sensor (front door interlock))...........774 41X2180 Caster base..............................794 41X2345 Caster wheel..............................794 41X2703 Combo card—Forms and bar code card/PRESCRIBE card/Simpliﬁed Chinese font card (MS725, MS821, MS823, MS825, and B2865)................
Page 952 4064 Part name Page 41X1015 Font card, Korean............................793 41X1013 Font card, Simpliﬁed Chinese........................793 41X1014 Font card, Traditional Chinese........................793 41X1002 Forms and bar code card..........................793 41X1651 Front cover (250-sheet tray insert)......................802 41X2304 Front cover (550-sheet tray insert)......................802 41X1070 Front door................................768 41X1069...
Page 953 4064 Part name Page 40X8196 HCOE top cover............................828 40X8713 HCOE top diverter............................824 40X820 HCOE upper interface cable........................822 41X1087 High voltage contacts guide........................774 41X2202 Hole punch box............................. 846 41X2147 HR fuser, 115V Contact Detack LRP TYPE 11...................770 41X2149 HR fuser, 115V Contact Detack NLRP TYPE 17..................770 41X2148 HR fuser, 220V Contact Detack LRP TYPE 13..................770 41X2150...
Page 954 4064 Part name Page 40X8249 Mailbox belt..............................842 40X8247 Mailbox bin full ﬂag............................840 40X825 Mailbox bin LED assembly..........................842 40X8244 Mailbox controller board..........................840 40X8722 Mailbox diverter plunger assembly......................840 40X8721 Mailbox latch............................840, 842 40X8246 Mailbox left cover............................840 40X8253 Mailbox lower interface cable........................840 40X8724 Mailbox middle diverter..........................
Page 955 4064 Part name Page 40X8211 Motor (SHPF left tamper)..........................848 40X8213 Motor (SHPF paddle)............................850 40X8211 Motor (SHPF right tamper).......................... 848 41X0529 Motor (SHPF transport)..........................850 40X8256 Motor (staple ﬁnisher diverter)........................832 40X8211 Motor (staple ﬁnisher left tamper)......................836 40X8213 Motor (staple ﬁnisher paddle)........................832 40X8211 Motor (staple ﬁnisher right tamper)......................
Page 956 4064 Part name Page 40X8199 Output expander controller board......................814 40X8713 Output expander diverter........................... 820 40X8722 Output expander diverter plunger assembly..................814 40X8732 Output expander drive belt......................... 816 40X8726 Output expander drive gear........................814 40X8721 Output expander latch......................... 814, 816 40X8190 Output expander left cover......................... 814 40X820 Output expander lower interface cable....................
Page 957 4064 Part name Page 41X1092 Rear door right pivot.............................786 41X1066 Right cover..............................768 41X1653 Right cover (optional 250-sheet tray)...................... 802 41X1661 Right cover (optional 550-sheet tray)...................... 802 41X0654 Right staple unit.............................854 40X4819 RS-232C serial interface card........................793 41X1083 Sensor (2100-sheet tray near empty)......................810 41X1083 Sensor (2100-sheet tray paper present)....................
Page 958 4064 Part name Page 40X7911 Sensor (paper size)..........................782, 802 41X1094 Sensor (pass‑through)........................776, 802 41X1083 Sensor (pick roller index)..........................802 41X1093 Sensor (pick)..............................802 41X1083 Sensor (rear door interlock)........................782 41X0802 Sensor (SHPF bin full)..........................850 41X0724 Sensor (SHPF bin paper present)......................846 41X0798 Sensor (SHPF diverter plunger).........................850 41X0709...
Page 959 4064 Part name Page 41X2318 Sensor/redrive motor cable........................784 41X1119 Separator pad..........................792, 800, 806 40X8744 SHPF bin link assembly........................850, 854 41X1710 SHPF bin link tension spring........................850 40X8742 SHPF bin link tension spring........................854 40X8722 SHPF diverter plunger assembly......................850 41X2175 SHPF drive gear assembly.......................
Page 960 4064 Part name Page 41X0654 Staple unit................................834 41X1704 Staple, hole punch ﬁnisher bin LED......................848 41X1708 Staple, hole punch ﬁnisher controller board..................850 41X1709 Staple, hole punch ﬁnisher elevator drive....................852 40X8224 Staple, hole punch ﬁnisher interface cable....................850 40X8721 Staple, hole punch ﬁnisher latch..................... 850, 854 41X1718 Staple, hole punch ﬁnisher left cover......................
Page 961 4064 Part name Page 41X2356 USB host cable...............................776 41X1010 User ﬂash memory, 256MB........................793 40X8581 Wax wiper (hot roller)............................. 771 41X1372 Wireless network card, N8370 with cable....................793 41X1238 Sensor (ﬁnisher bin paper present) ......................830 40X7466 Staple cartridge holder ..........................830 Part name index...
Page 962 4064 Part name index...
Page 963 MS82x, MS725, B2865, M52xx WIRING DIAGRAM HVPS (CARTRIDGE FAN) SENSOR (FRONT DOOR INTERLOCK) SPEAKER SENSOR (TONER SHUTTER) SENSOR (TONER SHUTTER) PRINTHEAD POWER (DUPLEX) PRINTHEAD VIDEO CONTROL PANEL 4.3” CONTROL PANEL 2.4” SENSOR (DUPLEX PRESENT) SENSOR (DUPLEX PATH) USB TYPE A FUSER ASSEMBLY JCTLS1...
Page 964 250/550-SHEET TRAY WIRING DIAGRAM PRINTER SENSOR (PASS-THROUGH) SENSOR (PICK) PAPER FEEDER INTERFACE CABLE MOTOR (PICK/LIFT) SENSOR (PICK ROLLER INDEX) SENSOR (PAPER PRESENT) SENSOR MOTOR (PAPER SIZE) (TRANSPORT)
Page 965 2100-SHEET TRAY WIRING DIAGRAM MOTOR (2100-SHEET TRAY ELEVATOR) POWER IN SENSOR (2100-SHEET TRAY PICK) SENSOR (2100-SHEET A5 LENGTH GUIDE) 2100-SHEET PAPER 2100-SHEET TRAY FEEDER INTERFACE CABLE MOTOR (2100-SHEET TRAY PICK) SENSOR (2100-SHEET TRAY PICK ROLLER INDEX) SENSOR (2100-SHEET TRAY PAPER PRESENT) SENSOR (2100-SHEET TRAY PAPER SIZE)
Page 966 OUTPUT EXPANDER CONTROLLER BOARD SENSOR (OE DIVERTER BIN LED PLUNGER) SENSOR (OE BIN FULL) SENSOR (OE PASS-THROUGH) MOTOR (OE TRANSPORT) MOTOR (OE DIVERTER) SENSOR (OE REAR DOOR INTERLOCK) OUTPUT EXPANDER OUTPUT EXPANDER UPPER INTERFACE CABLE LOWER INTERFACE CABLE...
Page 967 MAILBOX CONTROLLER BOARD MAILBOX BIN LED ASSEMBLY SENSOR MAILBOX UPPER (MAILBOX BIN FULL), INTERFACE CABLE BIN 4 MAILBOX SOLENOID 1 SENSOR (MAILBOX PASS- THROUGH) 2 SENSOR SENSOR (MAILBOX BIN FULL), (MAILBOX REAR BIN 3 DOOR INTERLOCK) MOTOR (MAILBOX TRANSPORT) MAILBOX SOLENOID 2 SENSOR MOTOR (MAILBOX BIN FULL),...
Page 968 MOTOR MOTOR (STAPLE FINISHER (STAPLE FINISHER RIGHT TAMPER) PADDLE) SENSOR (STAPLE FINISHER BIN FULL) STAPLE UNIT STAPLE CARTRIDE DOOR CLOSE LIMIT SWITCH SENSOR (STAPLE FINISHER PADDLE) SENSOR (STAPLE FINISHER DIVERTER PLUNGER) SENSOR (STAPLE FINISHER LEFT TAMPER) SENSOR MOTOR STAPLE FINISHER (STAPLE FINISHER (STAPLE FINISHER LEFT TAMPER)
Page 969 MOTOR (SHPF RIGHT MOTOR TAMPER) (SHPF PADDLE) SENSOR (SHPF BIN FULL) RIGHT STAPLE UNIT SHPF STAPLE CARTRIDGE DOOR CLOSE LIMIT SWITCH, RIGHT LEFT STAPLE UNIT SHPF STAPLE CARTRIDGE DOOR CLOSE LIMIT SWITCH, LEFT SENSOR (SHPF PADDLE) SENSOR (SHPF DIVERTER PLUNGER) SENSOR (SHPF LEFT TAMPER) STAPLE, HOLE PUNCH...
Page 970 HPU CONTROLLER BOARD MOTOR MOTOR (HPU CARRIAGE) (HOLE PUNCH) MOTOR (CHAD HOPPER) STAPLE, HOLE PUNCH FINISHER CONTROLLER MOTOR BOARD (HPU TRANSPORT) SENSOR (HPU TRAILING EDGE) POWER IN SENSOR (HOLE PUNCH BOX PRESENT) SENSOR (SHPF REAR DOOR INTERLOCK) SENSOR (LIGHT ARRAY) STAPLE, HOLE PUNCH FINISHER CONTROLLER BOARD...

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Lexmark M52 Series Service Manual

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