ZKTeco ProBio(QR) User Manual
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ZKTeco ProBio(QR) User Manual

Biometric identification terminal
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Product Name and Model Number
USER MANUAL
Applicable Models: ProBio(QR)
Version: 1.0
Date: May 2021
English
P a g e
| 1
Copyright©2020 ZKTECO CO., LTD. All rights reserved.
User Manual

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  • Page 1 Product Name and Model Number User Manual USER MANUAL Applicable Models: ProBio(QR) Version: 1.0 Date: May 2021 English P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 2 Copyright © 2021 ZKTECO CO., LTD. All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or "ZKTeco").
  • Page 3 ProBio (QR) User Manual to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of the possibility of such damages. This manual and the information contained therein may include technical, other inaccuracies or typographical errors.
  • Page 4 User Manual About the Company ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks.
  • Page 5 The general information which helps in performing the operations faster. The information which is significant. Care taken to avoid danger or mistakes. The statement or event that warns of something or that serves as a cautionary example. P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 6: Table Of Contents

    FACTORY RESET ....................................38 USB UPGRADE ....................................38 PERSONALIZE SETTINGS ........................40 INTERFACE SETTINGS ..................................40 VOICE SETTINGS ....................................41 BELL SCHEDULES ....................................41 DATA MANAGEMENT ........................44 DELETE DATA ...................................... 44 P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 7 REQUIREMENTS OF LIVE COLLECTION AND REGISTRATION OF VISIBLE LIGHT FACE IMAGES ........... 65 REQUIREMENTS FOR VISIBLE LIGHT DIGITAL FACE IMAGE DATA ....................66 APPENDIX 2 ............................... 67 PRIVACY POLICY ......................................67 ECO-FRIENDLY OPERATION ..................................69 P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 8: Safety Measures

    Lightning - Can install external lightning conductors to protect against electrical storms. It stops power-ups from destroying the system. Recommended installing the devices in areas with limited access. P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 9 Clean the device accessories with a piece of soft cloth or a small amount of cleaning agent. • If you have any technical questions regarding usage, contact certified or experienced technical personnel. P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 10 • The warranty service does not cover accidental damage, damage caused by mis-operation, and damage due to independent installation or repair of the product by the user. P a g e Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 11: Instruction For Use

    • Recommended Facial Expression and Standing Posture Facial Expression Standing Posture NOTE: Please keep your facial expression and standing posture natural while enrolment or verification. P a g e | 10 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 12: Face Registration

    NOTE: For the security of the device, it is recommended to register a super administrator the first time you use the device. P a g e | 11 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 13: Verification Mode

    Enter the user ID and click [OK]. If an employee registers password in addition to the face, the following screen will appear. Select the to enter face verification mode. P a g e | 12 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 14: Password Verification

    The device compares the entered password with the registered password of the given User ID. Press on the main screen to enter the 1:1 password verification mode. Then, input the user ID and press [OK]. P a g e | 13 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 15 Input the password and press [OK]. Following are the display screen after entering a correct password and a wrong password respectively. Verification is successful: Verification is failed: P a g e | 14 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 16: Card Verification

    1:1 card verification mode. Enter the User ID and click [OK]. Following are the display screens after entering a correct card and a wrong card respectively. P a g e | 15 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 17: Qr Code Verification

    Login to the ZKBioSecurity Mobile APP and click [Mobile Credential] to find the attendance QR code, as shown below: • Align the attendance QR code with the QR code scanner at the bottom of the device. P a g e | 16 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 18: Combined Verification

    Procedure to set for Combined Verification Mode • Combined verification requires personnel to register all the different verification methods. Otherwise, employees may not be able to successfully verify through the combined verification process. P a g e | 17 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 19 For example, if a user uses Face Registration but the verification mode is Face + Password, this user will never pass verification. P a g e | 18 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 20: Main Menu

    To automatically test whether each module functions properly, including the LCD Autotest Screen, Audio, Microphone, Camera, and Real-Time Clock. System Info To view Data Capacity and Device and Firmware information of the current device. P a g e | 19 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 21: User Management

    You can modify your ID during the initial registration but not after registration. • If a message "Duplicated!" pops up, you must choose another ID as the entered User ID already exists. P a g e | 20 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 22 Register card number Click Card Number to enter the card registration page. Please place the card in the card induction area. The registration interface is as follows: P a g e | 21 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 23 When a user registered with a photo passes the authentication, the registered photo will be displayed. Click User Photo, click the camera icon to take a photo. The system will return to the New User interface after taking a photo. P a g e | 22 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 24: Search User

    (where the keyword may be the user ID, surname, or full name) and the system will search for the related user information. Edit User On the All Users interface, click on the required user from the list and select Edit to edit the user information. P a g e | 23 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 25: Deleting User

    Delete User Photo Only: Deletes the user photo information of the selected user. NOTE: If you select Delete User, all information of the user will be deleted. P a g e | 24 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 26: User Role

    On the User Defined Role interface, toggle Enable Defined Role to enable or disable the user- defined role. • Click on Name and enter the custom name of the role. P a g e | 25 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 27 But if there is no super administrator registered in the device, then the device will prompt "Please enrol super admin first!” when enabling the User Role function. P a g e | 26 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 28: Communication Settings

    The default Subnet Mask is 255.255.255.0. It can be modified according to Subnet Mask the network availability. The default Gateway address is 0.0.0.0. It can be modified according to the Gateway network availability. P a g e | 27 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 29: Serial Comm

    Hence, a higher baud rate can be used when the communication distance is short; when the communication distance is long, choosing a lower baud rate would be more reliable. P a g e | 28 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 30: Pc Connection

    If the communication method is RS232/RS485, you need to input this device ID in the software communication interface. Cloud Server Setting Click Cloud Server Setting on the Comm. Settings interface to connect with the ADMS server. P a g e | 29 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 31: Wiegand Setup

    It is used to set the Wiegand input and output parameters. Tap Wiegand Setup on the Comm. Settings interface to set the Wiegand input and output parameters. 5.5.1 Wiegand input P a g e | 30 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 32 19 to 35 bits. The to 19 bits is the device codes, and the 20 to 35 bits are the card numbers. P a g e | 31 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 33: Wiegand Output

    If the verification fails, the system will send the failed ID to the device and replace Failed ID the card number or personnel ID with the new one. P a g e | 32 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 34: Card Format Detect Automatically

    After entering the Card Format Detect Automatically interface of an ID device, swipe the ID card above the card reader (on the local device or auxiliary card reader), the interface will show the automatically detected Wiegand formats and the analyzed card numbers. P a g e | 33 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 35 IC card reader with the device and swipe an IC card above the auxiliary card reader, so that the device will show the card number and the Wiegand format. P a g e | 34 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 36: System Settings

    Tap Daylight Saving Time to enable or disable the function. If enabled, tap Daylight Saving Mode to select a daylight-saving mode and then tap Daylight Saving Setup to set the switch time. P a g e | 35 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 37: Access Logs Setting

    No Photo: No photo is taken during user verification. Camera Mode Take photo, no save: Photo is taken but not saved during verification. Take photo and save: All the photos taken during verification is saved. P a g e | 36 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 38: Face Parameters

    Interval (s) Valid value: 0 to 9 seconds. Face Parameters Click Face on the System interface to go to the face parameter settings. Function Description Function Name Description P a g e | 37 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 39: Factory Reset

    USB disk is properly inserted into the device and contains the correct upgrade file. If no USB disk is inserted in, the system gives the following prompt after you click USB Upgrade on the System interface. P a g e | 38 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 40 ProBio (QR) User Manual NOTE: If upgrade file is needed, please contact our technical support. Firmware upgrade is not recommended under normal circumstances. P a g e | 39 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 41: Personalize Settings

    Full Name registering. Menu Screen When there is no operation, and the time exceeds the set value, the device Timeout (s) automatically goes back to the initial interface. P a g e | 40 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 42: Voice Settings

    Select whether to enable keypad sounds. Volume Adjust the volume of the device; valid value: 0-100. Bell Schedules Select Bell Schedules on the Personalize interface to configure the Bell settings. P a g e | 41 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 43 Internal bell delay(s) seconds. All Bell Schedules Once the bell is scheduled, on the Bell Schedules interface, click All Bell Schedules to view the newly scheduled bell. P a g e | 42 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 44 The editing method is the same as the operations of adding a new bell schedule. Delete a bell On the All Bell Schedules interface, click the required bell schedule, and select Delete, and then click Yes to delete the selected bell. P a g e | 43 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 45: Data Management

    To delete all user photos in the device. Delete Wallpaper To delete all wallpapers in the device. Delete Screen Savers To delete the screen savers in the device. P a g e | 44 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 46: Backup Data

    Tap Backup Data on the Data Mgt. interface to back up the data to the device or U disk. Press Backup to USB Disk on the Backup Data interface. Click Backup Notes to input backup notes. P a g e | 45 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 47: Restore Data

    The following is the backup complete result interface. Restore Data Tap Restore Data on the Data Mgt. interface to restore the data in the device or U disk to the device. P a g e | 46 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 48: Access Control

    “1“ and is set in unlock state by default. Access Control Options Tap Access Control Options on the Access Control interface to set the parameters of the control lock of the terminal and related equipment. P a g e | 47 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 49 Reset Access Setting time period, master device, and alarm. However, erased access control data in Data Mgt. is excluded. P a g e | 48 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 50: Time Rule Setting

    On the selected Time Zone number interface, click on the required day (that is Monday, Tuesday, etc.) to set the time. Specify the start and the end time, and then click OK. P a g e | 49 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 51: Holidays

    Click Holidays on the Access Control interface to set the Holiday access. Add a New Holiday  Tap Add Holiday on the Holidays interface and set the holiday parameters. P a g e | 50 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 52: Combined Verification

    4 consists of only three people. The first person is from AC Group 3, the second person is from AC Group 5, and the third person is from AC Group 8. NOTE: To delete the door-unlock combination, set all Door-unlock combinations to 0. P a g e | 51 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 53: Anti-Passback Setup

    Wiegand format and Output type (User ID / Card Number) adopted by the master device and slave device must be consistent. Tap Anti-Passback Setup on the Access Control interface. P a g e | 52 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 54: Duress Options Settings

    1 to 999 seconds. Set the 6-digit duress password. When the user enters this duress password for Duress Password verification, an alarm signal will be generated. P a g e | 53 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 55: Usb Manager

    Download attendance photos saved in device to U disk. The format of Attendance Photo photo is JPG. Blocklist Photo Download block list photos saved in device to U disk. The format is JPG. P a g e | 54 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 56: Usb Upload

    Upload the JPG documents that are named after the user IDs and stored in a USB User Portrait disk to the terminal, so that user photos can be displayed after the employees pass the verification. P a g e | 55 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 57: Attendance Search

    OK without entering any user ID. Once the record search completes. Tap the The below figure shows the details of the record highlighted in green to view its selected record. details. P a g e | 56 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 58: Autotest

    To test the RTC. The device tests whether the clock works normally and accurately Test Clock RTC with a stopwatch. Touch the screen to start counting and press it again to stop counting. P a g e | 57 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 59: System Information

    Displays the device's name, serial number, MAC address, face algorithm, platform Device Info information, and manufacturer and manufacture date. Firmware Info Displays the firmware version and other version information of the device. P a g e | 58 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 60: Qr Code As The Mobile Credential

    Server Port: Set as the service port of ZKBioSecurity (the default is 6609). Software side  Login to ZKBioSecurity software, click System > Communication > Communication Monitor to set the ADMS Service Port, as shown in the figure below: P a g e | 59 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 61: Add Device On The Software

    Click [Add] in operation column, a new window will pop-up. Select the Icon type, Area, and Add to Level from each dropdown and click [OK] to add the device. 14.1.3 Add Personnel on the Software Click Personnel > Person > New: P a g e | 60 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 62: Mobile Credential

    QR code status according to the actual situation. The default is Dynamic, the valid time of the QR code can be set. On the Server, choose [System] > [Authority Management] > [Client Register] to add a registered App client. P a g e | 61 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 63: Login The Mobile App

    Employee Login screen. Employees can login with the Personnel ID in [Personnel] > [Personnel] > [Person] and self-service password. The default self-service password is 123456. P a g e | 62 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 64 After successful login, select [Mobile Credential] on the App, and a QR code will appear, which includes employee ID and card number (static QR code only includes card number) information. P a g e | 63 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 65: Scan The Qr Code

    Find the access control QR code on the ZKBioSecurity Mobile App. Align it with the QR code scanner of the device. The device prompts that the verification is successful. NOTE: For other specific operations, please refer to ZKBioSecurity Mobile App User Manual. P a g e | 64 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 66: Requirements Of Live Collection And Registration Of Visible Light Face Images

    Do not include more than one face in the capturing area. A distance of 50cm to 80cm is recommended for capturing the image. (the distance is adjustable, subject to body height). P a g e | 65 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 67: Requirements For Visible Light Digital Face Image Data

    The captured person should be easily visible, natural in color, no harsh shadow or light spot or reflection in the face or background. The contrast and lightness level should be appropriate. P a g e | 66 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 68: Privacy Policy

    Privacy Policy Notice: To help you better use the products and services of ZKTeco (hereinafter referred as “we”, “our”, or “us”) a smart service provider, we consistently collect your personal information. Since we understand the importance of your personal information, we took your privacy sincerely and we have formulated this privacy policy to protect your personal information.
  • Page 69 Welcome to visit our official website at any time to learn our latest privacy policy. P a g e | 68 Copyright©2021 ZKTECO CO., LTD. All rights reserved.

  • Page 70: Eco-Friendly Operation

    The components which contain toxins or harmful elements are included due to the current economic or technical limitations which prevent their replacement with non-toxic materials or elements. P a g e | 69 Copyright©2021 ZKTECO CO., LTD. All rights reserved.
  • Page 71 ZKTeco Industrial Park, No.32, Industrial Road, Tangxia Town, Dongguan, China Tel: +86 769-82109991 Fax: +86 755-89602394 www.zkteco.com Copyright©2021 ZKTECO CO., LTD. All rights reserved.

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