Parking A Call; Unparking A Call; Call Pickup - Avaya J169 Manual
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- User manual ,
- Installing and administering (203 pages) ,
- Manual (170 pages)
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Advanced features
Parking a call
About this task
Use this procedure to park an active call on your phone extension.
Before you begin
Ensure that you are on a call.
Procedure
1. Press Main menu.
2. Scroll to Features, and press Select.
3. Scroll to Park Call, and press Select.
Unparking a call
About this task
Use this procedure to unpark the call from another phone.
Before you begin
Ensure that you have parked a call on your extension.
Procedure
1. Press Main menu.
2. Scroll to Features, and press Select.
3. Scroll to Unpark Call, and press Select.
4. Enter your phone extension number.
5. Press Select.
Call Pickup
With the Call Pickup feature, you can answer an incoming call on behalf of a pickup group
member. The administrator must add you to a Call Pickup group extension so that you can redirect
an incoming call of your group member to your phone. When Call Pickup feature is active on your
phone displays the incoming call of your group member on a call appearance line.
Avaya J100 Series IP Phones support the following three ways of Call Pickup in Avaya Aura
Communication Manager.
Ensure that your administrator configures the call pickup feature for your extension.
February 2021
Using Avaya J169 and J179 SIP IP Phones in Avaya Aura
Comments on this document? infodev@avaya.com
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- Quick Links:
- Forwarding a Call to Another Extension
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Questions and answers
screen went blank but now asking to input an extension
The Avaya J169 screen appears blank with no button labels after a reboot of the IPO. However, the screen is lit. The issue is resolved when the POE switch is rebooted or when the phone is unplugged and plugged back in. This suggests that the phones are not properly recovering from the IPO reboot and may require a power cycle to restore functionality.
This answer is automatically generated