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15
Troubleshooting
The following troubleshooting guide addresses the most common
problems. If problems persist, contact the Customer Support at
support@TaoTronics.com.
Problem
Possible Causes
Power cord is not
properly plugged
in.
Overheat
Protection has
been activated.
Heater
does not
start
No power is
passing through
the unit.
Setting
temperature is
lower than the
room temperature.
Solution
Connect the plug to a powered
electrical outlet.
• Turn the heater OFF, unplug it
and allow it to cool.
• Check and remove any
objects on or adjacent to the
heater.
• Wait 5-10 minutes before
plugging the unit back in.
• Ensure that your circuit
breaker or fuse is working
properly.
• Ensure your heater is placed
on a flat and even surface.
Make sure the thermostat is set
at a higher temperature than
the room temperature.
Problem
Possible Causes
Ambient
temperature
reaches above
The
122°F.
heater
suddenly
stops
during
The heater is
heating
tipped over.
16
Solution
Unplug it from the power
source and power it on again
when the ambient temperature
drops below 122°F.
Place it on a flat, level and
stable surface and remain
upright. Then turn it on again.
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Questions and answers
New heater wont turn on power cord has power coming from it but still not coming on had it on for an hour cut off now it wont come back on only had it for 2 weeks
The TaoTronics TT-HE009 heater may not turn on after cutting off due to the following reasons:
1. Cooling Time: The heater requires a waiting period of 5-10 minutes before being plugged back in.
2. Power Issues: Ensure the circuit breaker or fuse is working properly.
3. Placement: The heater must be on a flat and even surface.
4. Temperature Setting: The thermostat should be set higher than the room temperature.
5. Overheat Protection: If the ambient temperature is above 122°F, the heater will stop heating. It must be unplugged and restarted once the temperature drops below 122°F.
6. Sensor Issues: If the temperature sensor has an open or short circuit, the heater may not function. In this case, unplug it and contact TaoTronics Customer Support.
This answer is automatically generated