Driver Installation; Windows - XP-PEN Artist 13.3 Manual

Image 3-2: Connection
4.Plug the long, 2-part USB power cord into your computer or into a wall outlet. If your
tablet does not work correctly with its power cord connected to your computer, please
plug the cord into a wall outlet instead.
Image 3-3: Connection-1
Notes:
If your tablet displays a "No Signal" error message:
(1) Unplug the Artist 13.3's Type-C USB cord then plug it back in. Ensure that cord is
connected well. Reboot your computer, then turn the Artist 13.3 off and back on.
(2) Test the Artist 13.3 on a different computer to check for hardware issues.
(3) If the error persists on different computers and (a) does not solve it, please contact
XP-Pen support.
{ IV.Driver Installation }
Notes:
(1) Disable any antivirus or rewall software and close any non-essential background
software before beginning the installation. Some software, such as OneDrive and
Dropbox, may monopolize important les and prevent a successful installation. On
Windows computers, check the system tray on the bottom-right of the screen and
close any software unrelated to your computer hardware. On Windows 8 computers,
syncing must be disabled in OneDrive while installing and uninstalling tablet drivers.
(2) Uninstall any existing tablet software before attempting to install the Artist 13.3
driver. Other tablet drivers will conict with the Artist 13.3 driver or prevent
installation entirely.
PAGE5
(3) You may install the Artist 13.3 driver with the included ash drive or download the
latest driver version from the XP-Pen website (www.xp-pen.com). If you choose to
download the driver from the website, be sure to extract the .zip le contents before
running "install.exe" or "PenTablet10.0.0.8_20170606.pkg."
(4) The Artist 13.3's maximum resolution is 1920x1080.
a.Windows
1.Connect the Artist 13.3 to your computer using the included HDMI & USB cords. Turn
on the tablet.
2.Insert the included ash drive into a working USB port on your computer, then open it
and run its install.exe le.
3.If you get a "Windows Security" warning message, please click "Install this driver
software anyway."
Image 4-1: Windows Security
4.After a successful installation, the driver's icon (
and on your desktop. If the icon is not present, uninstall the driver, reboot, and repeat
step 2.
5.(Recommended) Open [Control Panel] > [Display], then set Change the size of text,
apps, and other items to 100%.
Image 4-2: Display setting
6.In [Control Panel] > [Display], change your dual monitor settings to Extend
mode/Extend these displays.
7.In Extend mode, set your Artist 13.3 to monitor 2 and choose a resolution of
1920x1080.
8.In Duplicate these displays mode, set both of your monitors' resolutions to
1920x1080.
) will appear in your system tray
PAGE6