Troubleshooting; Malfunctions - Siemens iQ500 User Manual And Installation Instructions
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Also See for iQ500:
- Operating instructions manual (147 pages) ,
- User manual (144 pages) ,
- User manual and installation instructions (24 pages)
Table of Contents
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Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
Troubleshooting
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
▶
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Malfunctions
Fault
The display goes out and
Start/Reload flashes.
"E:36 / -10"
Cause
Energy-saving mode is act-
ive
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
Drain pump is blocked.
The water outlet hose is con-
nected too high.
Detergent dosage is too
high.
Unapproved extension in-
stalled on the water drain
hose.
Troubleshooting en
Troubleshooting
Press any button.
▶
a The symbol lights up again.
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and wa-
▶
ter drain hose are not kinked or
trapped.
→ "Cleaning the drain pump",
▶
Page 42
Install the water outlet hose at a
▶
maximum height of 1 metre.
Immediate measure: Mix one table-
▶
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
Reduce the amount of detergent for
▶
the next washing cycle with the
same load.
Remove any unapproved exten-
▶
sions from the water hose. Connect-
ing the appliance
47
- Quick Links:
- Controls
- Detergent Drawer
- Display
- Programmes
- Troubleshooting
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Table of Contents
Need help?
Do you have a question about the iQ500 and is the answer not in the manual?
Questions and answers
I **** receiving an error 18 - machine beeping, cannot disengage door to remove clothing - have powered on and off but not helping.
Error E18 on a Siemens iQ500 washing machine typically indicates a blockage in the drain system, preventing the filter from functioning properly. If you cannot twist or remove the filter, it means something is stuck between the filter and the machine, such as debris or foreign objects.
To fix the issue:
1. Tilt the washing machine backward so you can access the underside safely.
2. Locate the drain hose connected to the filter case.
3. Detach the hose (it may require some force).
4. Remove any debris, such as dirt, objects, or materials blocking the hose or filter case (e.g., newspapers, sticks, etc.).
5. Inspect the filter case by inserting a finger to ensure it is clear.
6. Reattach the hose and reposition the machine.
This should resolve the issue and allow the filter to disengage properly.
This answer is automatically generated
I need a new washing machine. Is the iq700 much better than the iq500? Please say why.
The Siemens iQ700 washing machine has some advanced features compared to the Siemens iQ500, but its overall superiority depends on user needs.
1. Features: The iQ700 includes additional features like a jet system, which the iQ500 lacks. However, the iQ500 offers an internal light and a simpler dashboard, which may be more user-friendly.
2. Performance: The iQ700 is described as quiet, effective at washing and rinsing, and careful with spinning. However, it has software issues that led to a return in one review.
3. User Preference: Some users may prefer the iQ500 due to its simpler interface and reliability, even if it lacks certain advanced features.
Overall, the iQ700 has more features, but the iQ500 may be preferable for those seeking a simpler, potentially more reliable machine.
This answer is automatically generated
the door on machine does not open although cycle completed...there is no key function on panel settings
The door on the Siemens iQ500 washing machine may not open after the cycle is completed due to one of the following reasons:
1. Broken handle mechanism – The internal part of the handle may be broken, preventing it from unlocking the door.
2. Water still inside the machine – If the machine has not drained properly, the door will remain locked. This may be due to a clogged filter at the bottom access panel. Draining the water and cleaning the filter may resolve the issue.
3. Faulty door interlock switch – If the machine is empty and the door still won't open, the interlock switch behind the front panel may be defective.
4. Childproof lock is activated – If the child lock is on, the door will remain locked until it is deactivated.
5. Power issues – If the machine is not powered (due to unplugging, tripped breaker, or power cut), the door may not unlock.
Checking and addressing these causes can help resolve the issue.
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iq 500 door does not open after was cycle completed
The Siemens iQ500 door may not open after the wash cycle if the door lock mechanism is still engaged. This can happen due to:
1. The machine thinking there is still water inside.
2. A malfunctioning or stuck door interlock switch.
3. The display showing a locked symbol or key symbol, indicating the door is electronically locked.
4. A broken internal part, such as the door handle mechanism.
Unplugging and restarting the machine may not resolve the issue if the lock mechanism is faulty. A manual release lever located behind the front panel can be used to override the lock in some models.
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Как устранить ошибку Е:00?
To fix error E:00 on a Siemens iQ500 washing machine, follow these steps:
1. Remove the detergent drawer.
2. Clean the intelligent dosage system chamber thoroughly.
3. Reinsert the detergent drawer.
4. Turn off the washing machine.
5. Turn it on again.
If the error persists, contact the service center.
This answer is automatically generated
Hallo, Nach dem Einschalten des Trockners erscheint C:E und danach das ausgewählte Programm. Was kann ich tun, können Sie mir **** helfen?“