Pitney Bowes SendPro С Auto Quicktour

When should you print a shipping label?
You can use shipping labels for anything you'd send via USPS®, UPS® and FedEx®.
The packaging options and benefits are virtually the same, as is the process.
Create shipping labels for:
Thick envelopes Poly mailers USPS Flat Rate envelopes
Boxes USPS Flat Rate boxes USPS non-Flat Rate boxes
Print on envelopes for:
DID YOU KNOW?
You can also print shipping
labels from your computer at
sendpro.pitneybowes.com
Standard envelopes
and postcards
Your USPS postage is stored in two places
You'll refill, manage and spend postage funds using two separate accounts on the
device: one for printing on envelopes and another for shipping labels.
Print on Envelopes postage account Create Shipping Labels postage account
Your postage balance is displayed on Your postage balance for printing
the Feedback bar of your main Mail shipping labels is displayed on the
screen. USPS button.
To refill postage, tap the balance and To refill postage, tap the Balance and
follow the prompts. The postage will be follow the prompts. The postage will be
downloaded and stored on your device. stored in your account online at
sendpro.pitneybowes.com
Pitney Bowes offers two simple ways to fund postage for mailing and USPS
shipping on your SendPro C Auto: Purchase Power
®
or Reserve Account (a prepaid option). You'll need to choose one. You cannot
use credit cards.
SendPro
How do I get support on my device?
Access our support system from the "?" icon from either top right of the toolbar
or from Ask SendPro Care on the home screen.
USPS non-Flat Rate
envelopes
Mailing tubes
How do I troubleshoot my WiFi or wired network connection?
Large envelopes
Network
Connection
How do I manage my network settings?
You can manage your Wi-Fi or wired network settings from the gear
icon on the top right of the toolbar.
How do I get the latest rates or software updates?
Rates and
Updates
Where can I access Key-in Postage (KIP)?
"Key-In Postage" is no longer supported by the USPS. Instead, place an item on the scale
or tap the Class button to view current services and rates. This method ensures that each
mail piece has the right amount of postage.
How do I get in touch with Pitney Bowes support?
Visit our online support center at pitneybowes.com/support
Chat online, create a case or find a number to call our support center. Be sure to have
the model and serial number available when you contact us. They can be found under
® (a bill-me-later option)
the ink access cover or on the rear of the device.
Customer service representatives are available Monday through Friday, 8am–8pm ET.
C Auto FAQ
®
Tap Network Connection in SendPro Apps to make sure your device
has access to required internet services. These provide updates on
rate information, sync your data, and refill your device.
If your device is behind a firewall, you may need an IT professional or
someone who has access to your network configuration to provide
access to these services.
As long as you don't disconnect your device from the internet, it will
automatically update whenever your device is idle.
You can confirm that your rates are up to date by tapping Rates and
Updates from SendPro Apps.
Shipping & Mailing g
SendPro C Auto
®
Quick Tour
pitneybowes.com
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