Troubleshooting
Most technical issues can be resolved by trying the items
listed below.
Make sure the STB is plugged into a working electrical
outlet and power cord is securely plugged into back of STB.
Press and release the STB power button on the remote and
confirm the green power square or red light is lit.
You see a snowy, black screen or No Signal message. Make
sure that your TV is tuned to the correct input that the
STB is connected to. You may need to use your original TV
remote to tune to the correct TV input for the STB by using
the Input, Source or TV/Video button.
Try changing to a different channel on the STB by pressing
and releasing the channel Up/Down buttons.
Unplug the power cord from the back of the STB or from
your electrical outlet for at least 10 seconds and then plug
it back in.
Please try some of the basic troubleshooting steps listed
above before contacting technical support.
24/7 Technical Support
507-214-1000
or 800-250-1517
or visit our support page online at
support.jagcom.net
FULL USER GUIDE AVAILABLE ONLINE
Remote Control Functions
Amino Advanced Remote
(WILLOW)
TV POWER
GUIDE/ VOD/ DVR
CONTROLS
IN GUIDE:
-24 Hours
-90 Minutes
IN GUIDE:
My DVR
MENU & GUIDE NAVIGATION
Page Up
IN GUIDE:
SHORTCUT BUTTONS
C
H
C
URRENT PROGRAM INFO
ELP
HANNEL GUIDE
USER LOGIN SCREEN KEYS
BACKSPACE
AMINO 140/540
QUICK REFERENCE GUIDE
How to use your remote
control and STB (Set Top Box)
STB POWER
IN GUIDE:
+24 Hours
+90 Minutes
IN GUIDE:
RECORD PROGRAM
VIEW MAIN MENU
PROGRAM INFO
CLEAR SCREEN
GUIDE
(ALL- SUBSCRIBED- FAVS)
IN GUIDE:
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