Troubleshooting - Elkay ezH2O Liv Pro Installation Manual

6. Troubleshooting

Description
Water is not getting cold.
Water runs continuously from
water dispenser.
Low water flow.
No water flow.
Blinking red light.
Blinking red and blue light.
Elkay Manufacturing Company
In-Wall Filtered Water Dispenser
LBWD2C00BKC
Possible Cause
Standard water dispenser (non-
chilled)
Water chiller is not operating
properly.
Sensor is defective or dirty.
Solenoid or solenoid diaphragm is
defective.
Supply water pressure is less than
required.
Filter is plugged.
Solenoid water valve not opening
fully.
No electrical power.
Water shut-off valve(s) closed.
Bottle sensor is not operating
properly.
Blocked or damaged water line.
No filter.
Filter incorrectly installed.
Filter wire disconnected.
LBWD2C00WHC
Standard unit only supplies ambient temperature water.
Refer to water chiller manual.
Clean or replace sensor.
Replace solenoid water valve.
Note: To verify faulty solenoid, disconnect the power
while water is running. If water flow does not stop
immediately then replace the solenoid.
Water pressure must be between 40 and 105 psi.
Replace filter.
Replace solenoid water valve.
Restore power to the unit.
Open all shut-off valves (one is located inside the filter box
if installed and another may be at the water source).
Sensor is malfunctioning and must be replaced.
Locate affected line and remove blockage or damage.
Replace filter.
Check filter is completely installed.
Check filter cable connections.
18
Installation Manual (1000005849 Rev. B - 04/21)
Remedy
(630) 574-8484