Do you have a question about the UltraSharp 27 and is the answer not in the manual?
Questions and answers
Norman Sunderman
March 16, 2025
My new 27" Dell monitor and new computer have no sound.
1 comments:
Mr. Anderson
March 16, 2025
The Dell UltraSharp 27 Monitor (U2722D/U2722DX/U2722DE) does not have built-in speakers. If there is no sound, you need to use external speakers or headphones connected to your computer or another audio output device.
Contents Safety Instructions......6 About Your Monitor ......7 Package Contents .
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U2722DE ........43 Dell Power Button Sync (DPBS) (U2722DE Only) ..46 Connecting the Monitor for DPBS for the First Time .
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FCC Notices (U.S. Only) and Other Regulatory Information . . 99 Contacting Dell ......99 EU Product Database for Energy Label and Product Information Sheet .
Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply.
About Your Monitor Package Contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor.
Information • Factory Calibration Report Product Features The Dell UltraSharp U2722D/U2722DX/U2722DE monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • 68.47 cm (27.0 in.) active area display (Measured diagonally) 2560 x 1440 (16:9) resolution, plus full-screen support for lower resolutions.
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• Allow user to switch USB KVM function in PBP mode (U2722DE only). • The Monitor is designed with Dell Power Button Sync (DPBS) feature to control PC system power state from monitor power button (U2722DE only). * • The Monitor allows multiple monitors that are daisy chained via DisplayPort to synchronize a pre-defined group of OSD settings in the background by Multi- Monitor Sync (MMS).
Identifying Parts and Controls Front View Label Description Power LED indicator Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode. About Your Monitor...
For more information, see Operating the Monitor. Mac address, Barcode, serial Refer to this label if you need to contact Dell number, and Service Tag label for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.
Bottom View U2722D/U2722DX 6 7 8 9 Label Description Security lock slot Secures monitor with security cable lock (sold separately). Connect the power cable. Power connector Connect your computer with the HDMI cable. HDMI port Connect your computer with the DisplayPort cable. DisplayPort in DP output for MST (Multi-Stream Transport) capable monitor.
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Connect speakers to playback audio through HDMI or DisplayPort audio channels. Only two-channel audio is Audio line-out supported. port NOTE: The audio line-out port does not support headphones. Port with icon supports 5 V/ 3 A. Connect your USB device. You can use this port only after USB-C you have connected the USB cable (A to C or C to C) from downstream port...
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Connect to your computer using the USB-C cable. The USB-C port offer the fastest transfer rate and the USB-C port alternate mode with DP 1.4 support the maximum resolution (Video + Data) of 2560 x 1440 at 60 Hz PD 20 V/4.5 A, 15 V/3 A, 9 V/3 A, 5 V/3 A.
Monitor Specifications Model U2722D/U2722DX U2722DE Screen type Active matrix - TFT LCD Panel Type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 68.47 cm (27 in.) Active Area Horizontal 596.74 mm (23.49 in.) Vertical 335.66 mm (13.22 in.) Area 200301.74 mm (310.47 in.
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-5° to 21° Swivel -45° to 45° Pivot -90° to 90° Cable management Dell Display Manager Easy Arrange (DDM)Compatibility and other key features Security Security lock slot (cable lock sold separately) * At panel native only, under Custom Mode preset.
DP Multi-Stream Transport (MST) Modes MST Source Monitor Maximum number of external monitors that can be supported 2560 x 1440/60 Hz 2560 x 1440/60 Hz NOTE: Maximum external monitor resolution supported is 2560 x 1440/60 Hz only. USB-C Multi-Stream Transport (MST) Modes (U2722DE Only) OSD Display Info: Link Maximum number of external monitors that can be rate(current)
Max brightness and contrast setting with maximum power loading on all USB ports. : Power consumption of On Mode as defined in Energy Star 8.0 version. TEC: Total energy consumption in kWh as defined in Energy star 8.0 version. This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information.
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Signal cable type DP to DP 1.8 M cable (U2722D/U2722DE only) HDMI 1.8 M cable (U2722DX only) USB 3.2 Gen2 C to C 1.0 M cable (U2722DE only) USB 3.2 Gen2 A to C 1.0 M cable Dimensions (with stand) Height (extended) 535.13 mm (21.07 in.) Height (compressed)
Pin Assignments DP Port (in) Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(n) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR About Your Monitor...
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DP Port (out) Pin number 20-pin side of the connected signal cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) CONFIG1 CONFIG2 AUX CH(p) AUX CH(n) Hot Plug Detect Return DP_PWR About Your Monitor...
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HDMI Port Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
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USB-C Port Signal Signal SSTXp1 SSRXp1 SSTXn1 SSRXn1 VBUS VBUS SBU2 SBU1 VBUS VBUS SSRXn2 SSTXn2 SSRXp2 SSTXp2 About Your Monitor...
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Universal Serial Bus (USB) (U2722D/U2722DX) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2 compliance devices; up to 0.9 A on the other 2 USB downstream ports;...
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Universal Serial Bus (USB) (U2722DE) This section gives you information about the USB ports available on your monitor. NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC 1.2 compliance devices; up to 0.9 A on the other 3 USB downstream ports;...
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USB 3.2 Gen2 (10Gbps) USB 3.2 Gen2 (10Gbps) downstream port (Bottom) downstream port (Rear) Pin number Signal name Pin number Signal name VBUS VBUS StdA_SSRX- StdA_SSRX- StdA_SSRX+ StdA_SSRX+ GND_DRAIN GND_DRAIN StdA_SSTX- StdA_SSTX- StdA_SSTX+ StdA_SSTX+ Shell Shield Shell Shield RJ45 Port (Connector Side) (U2722DE Only) Pin Signal Pin Signal GREEN...
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Driver installation Install the Realtek USB GBE Ethernet Controller Driver available for your system. This is available for download at https://www.dell.com/support under the “Driver and download” section. Network (RJ45) data rate via USB-C max speed is 1000 Mbps. NOTE: This LAN port is 1000Base-T IEEE 802.3az compliant, supporting...
For more information on LCD Monitor Pixel Policy, see Dell support site at: https://www.dell.com/pixelguidelines. Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury.
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• Adjust the ambient lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower-back support. • Keep your forearms horizontal with your wrists in a neutral, comfortable position while using the keyboard or mouse.
Handling and Moving Your Display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...
• When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance Guidelines Cleaning Your Monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
Setting Up the Monitor Connecting the Stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
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4. Close the screw handle. 5. Open the protective cover on the monitor to access the VESA slot on the monitor. 6. Slide the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place. Setting Up the Monitor...
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7. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 8. Lift the protective cover from the monitor. Setting Up the Monitor...
Using the Tilt, Swivel, and Vertical Extension NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
After you have rotated the display, complete the procedure given below to configure the display settings on your computer. NOTE: If you are using the monitor with a non-Dell computer, go to the graphics card manufacturer’s website or your computer manufacturer website for information on how to rotate the contents of your display.
Organizing Your Cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. If your cable is not able to reach your PC, you may connect directly to the PC without routing through the slot on the monitor stand.
Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow Safety Instructions. To connect your monitor to the computer: 1. Turn off your computer. 2. Connect the DisplayPort or USB cable, and the USB-C cable from your monitor to the computer.
U2722D/U2722DX Connecting the HDMI Cable (U2722DX (Inbox) / U2722D (Optional)) Connecting the DP Cable Connecting the Monitor for DP Multi-Stream Transport (MST) Function Setting Up the Monitor...
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NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to at least DP1.2 with MST option. NOTE: Remove the rubber plug when using DP out connector. Connecting the USB-C Cable (A to C) NOTE: This connection only data is available and no video.
U2722DE Connecting the HDMI Cable (Optional) Connecting the DP Cable Connecting the Monitor for DP Multi-Stream Transport (MST) Function Setting Up the Monitor...
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Supports USB Power Delivery (PD), with profiles up to 90W. NOTE: Regardless of the power requirement/actual power consumption of your laptop, or the remaining power runtime in your battery, the Dell U2722DE monitor is designed to supply power delivery of up to 90 W to your laptop.
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Rated power (on laptops that have Maximum charging power USB-C with Power Delivery) 45 W 45 W 65 W 65 W 90 W 90 W 130 W Not supported Connecting the Monitor for USB-C Multi-Stream Transport (MST) Function NOTE: The maximum number of supported U2722DE via MST is subjected to the bandwith of the USB-C source.
The U2722DE monitor is designed with Dell Power Button Sync (DPBS) feature to allow you to control PC system power state from the monitor power button. This feature is compatible with Dell OptiPlex 7090/3090 Ultra platform, and is only supported over USB-C interface.
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Go to System Settings. In the drop-down menu of When I press the power button, there are a few options for selection namely Do nothing/Sleep/Hibernate/Shut down, and you can select Sleep/Hibernate/Shut down. NOTE: Do not select Do nothing, otherwise monitor power button cannot sync with PC system power state.
Connecting the Monitor for DPBS for the First Time Initial monitor power state(OFF) USB-C Initial system power state(OFF) USB-C For the first time setting up the DPBS function, please follow below steps: 1. Make sure both the PC and monitor is OFF. 2.
Using DPBS Function When you press the monitor power button or PC power button, the Monitor / PC state is as follows: Initial monitor power state(ON) New Power state of monitor(OFF) USB-C New Power state of system(OFF) Initial system power state(ON) Press PC/Monitor power button USB-C...
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Slide to shut down your PC When the monitor and PC power state are both ON, while you press and hold 10 seconds on monitor power button, the PC will shut down. USB-C Press and hold 10s PC will shut down Setting Up the Monitor...
Connecting the Monitor for USB-C Multi-Stream Transport (MST) function A PC is connected to two monitors in an initially OFF power state, and the PC system power state is in sync with Monitor 1 power button. When you press the Monitor 1 or PC power button, both the Monitor 1 and PC turns ON.
Connecting the Monitor for USB-C The Dell OptiPlex 7090 Ultra platform has two USB-C ports, so both Monitor 1 and Monitor 2 power state can sync with the PC. While the PC and two monitors are in an initially ON power state, by pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2.
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Make sure to set USB-C Charging to On in Off Mode. While the PC and two monitors are in an initially OFF power state, by pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor1, and Monitor 2. USB-C USB-C port1...
Securing Your Monitor Using Kensington Lock (Optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot) For more information on using the Kensington lock (purchased separately), see the documentation that is shipped with the lock. Secure your monitor to a table using the Kensington security lock.
Removing the Monitor Stand CAUTION: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
Wall Mounting (Optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall- mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor on a soft cloth or cushion on a stable flat table. 2.
Operating the Monitor Power On the Monitor Press the button to turn on the monitor. Using the Joystick Control To modify the OSD adjustments using the Joystick control on the rear end of the monitor, do the following: 1. Press the Joystick to open the OSD Menu Launcher. 2.
Joystick Functions Function Description Press Joystick to open the OSD Menu Launcher. For right and left navigation. For up and down navigation. Using the Menu Launcher Press the Joystick to open the OSD Menu Launcher. Display Info Menu Launcher • Toggle the Joystick Up to open the Main Menu.
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Menu Launcher Details The following table describes the Menu Launcher icons: Menu Launcher Icon Description Opens the On-Screen Display (OSD). Using the Main Menu Main Menu Displays the monitor’s current status. Display Info (Shortcut key 1) Sets the Input Source. Input Source (Shortcut key 2) Allows to choose from a list of Preset color modes.
Front-Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Description Use the Up (increase) and Down (decrease) buttons to adjust items in the OSD menu. Down Use the Previous button to go back to the previous menu. Previous Use the Next button to confirm your selection.
Using the Main Menu Icon Menu and Description Submenus Brightness/ Activates Brightness/Contrast adjustment. Contrast UltraSharp 27 Monitor Brightness/Contrast Input Source Color Display PIP/PBP Menu Personalize Others Exit Brightness Adjusts the luminance of the backlight (Range: 0 - 100). Move the Joystick Up to increase brightness.
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Icon Menu and Description Submenus Input Source Selects between different video inputs that are connected to your monitor. UltraSharp 27 Monitor Brightness/Contrast USB-C Input Source Color HDMI Display Auto Select PIP/PBP Auto Select for USB-C Prompt for Multiple Inputs Rename Inputs...
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Icon Menu and Description Submenus Color Adjusts the color setting mode. UltraSharp 27 Monitor Brightness/Contrast Preset Modes Standard Input Source Input Color Format Color Display Saturation PIP/PBP Reset Color Menu Personalize Others Exit Preset Modes When you select Preset Modes, you can choose Standard, Movie, Game, Color Temp., Color Space or Custom...
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• RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output. • YCbCr: Select this option if your media player supports only YCbCr output. UltraSharp 27 Monitor Brightness/Contrast Preset Modes Input Source...
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Icon Menu and Description Submenus Display Use the Display menu to adjust image. UltraSharp 27 Monitor Brightness/Contrast Aspect Ratio 16:9 Input Source Sharpness Color Response Time Normal Display PIP/PBP USB-C Prioritization High Data Speed Multi-Monitor Sync Menu Reset Display Personalize...
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DisplayPort to synchronize a pre-defined group of OSD settings in the background. An OSD option, “Multi-Monitor Sync” will be created in Display Menu to allow user to enable/disable syncing. UltraSharp 27 Monitor Brightness/Contrast Aspect Ratio Input Source Sharpness...
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Icon Menu and Description Submenus PIP/PBP This function brings up a window displaying image from another input source. UltraSharp 27 Monitor Brightness/Contrast PIP/PBP Mode Input Source PIP/PBP (Sub) Color USB Switch Display Video Swap PIP/PBP Contrast (Sub) Menu Personalize Others...
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Icon Menu and Description Submenus PIP/PBP Mode Adjusts the PIP or PBP (Picture by Picture) mode. You can disable this feature by selecting Off. UltraSharp 27 Monitor Brightness/Contrast PIP/PBP Mode Input Source PIP/PBP (Sub) Color USB Switch Display Video Swap...
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Description Submenus PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PBP sub-window. Press button to select the PBP sub-window source signal. UltraSharp 27 Monitor Brightness/Contrast PIP/PBP Mode Input Source PIP/PBP (Sub)
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When you use only one upstream port, the connected upstream port is active. UltraSharp 27 Monitor Brightness/Contrast DP assign to USB-C 1...
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5 to 60 seconds. Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. UltraSharp 27 Monitor Brightness/Contrast Language Input Source Rotation...
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Icon Menu and Description Submenus Personalize UltraSharp 27 Monitor USB Switch Brightness/Contrast Shortcut Key 1 Input Source Shortcut Key 2 Input Source Color Shortcut Key 3 Preset Modes Display Shortcut Key 4 Brightness/Contrast PIP/PBP PIP/PBP Shortcut Key 5 Power Button LED...
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Icon Menu and Description Submenus Others Select this option to adjust the OSD settings such as the DDC/CI, LCD conditioning, and so on. UltraSharp 27 Monitor Brightness/Contrast Display Info Select Input Source DDC/CI Color LCD Conditioning Display Firmware 13T112 PIP/PBP Service Tag...
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Icon Menu and Description Submenus U2722DE: UltraSharp 27 Monitor Input Source: Resolution: 2560 x 1440, 60 Hz 24-bit Input Capability: DP 1.4 (HBR) HDMI 1.4 USB: 3.2 Gen2 Link Rate (Current): USB Upstream: USB-C1 Model: Dell U2722DE Firmware: 33T101 Service Tag:...
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Displays the Firmware version of your monitor. Service Tag Displays the Service Tag. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover.
You can lock the front-panel control buttons to prevent access to the OSD menu and/ or power button. Use the Lock Menu to Lock the Button(s). 1. Select one of the following options. UltraSharp 27 Monitor Brightness/Contrast Language Input Source...
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Use the Joystick to Lock the Button(s). Press the left directional navigation of Joystick for four seconds, a menu appears on the screen. Select Option: Select one of the following options: Options Description Select this option to lock OSD menu function. Menu Button Lock Use this option to lock power button.
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To Unlock the Button(s). Press the left directional navigation of Joystick for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Select Option: Options Description Use this option to unlock OSD menu function. Menu Button Unlock Use this option to unlock power button to turn off the monitor.
Are you sure you want to reset to default settings? When you select ‘Yes‘ to reset to default settings, the following message will appear: U2722D/U2722DX UltraSharp 27 Monitor Select ‘Yes’ to enable the following function(s): . USB Charging When ‘Yes’ is selected, power consumption will increase.
OSD Warning Messages When the monitor does not support a particular resolution mode, you can see the following message: The current input timing is not supported by the monitor display. Please change your input timing to 2560x1440, 60Hz or any other monitor listed timing as per monitor speci cations.
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A message is displayed while the cable supporting DP alternate mode is connected to the monitor under the following conditions: • When Auto Select for USB-C is set to Prompt for Multiple Inputs. • When the USB-C cable is connected to the monitor. Switch to USB-C Video Input: If the monitor connect with two ports or more, when the Auto of Input Source is selected, it will turn to the next port with signal.
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If either DP, HDMI or USB-C input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U2722D/DX/DE No HDMI Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U2722D/DX/DE...
Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (laptop or desktop): •...
OSD settings in the background. An OSD option, “Multi-Monitor Sync” is available in Display Menu to allow user to enable/disable syncing. NOTE: MMS is not supported over HDMI interface. UltraSharp 27 Monitor Brightness/Contrast Aspect Ratio Input Source...
Sharpness Setting Multi-Monitor Sync (MMS) During initial power on or connection of new monitor, user setting synchronization only start if MMS is On. All monitor should synchronize settings from Monitor 1. UltraSharp 27 Monitor Brightness/Contrast Aspect Ratio Input Source Sharpness...
Setting the KVM USB Switch (U2722DE Only) To set the KVM USB Switch as Shortcut Key for the monitor: 1. Press the Joystick button to launch the OSD main menu. 2. Move the Joystick to select Personalize. UltraSharp 27 Monitor Brightness/Contrast Shortcut Key 1 USB Switch...
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USB A to C NOTE: The USB-C connection currently supports only data transfer. Ensure USB Selection for HDMI is set to USB-C 2 and DP is set to USB-C 1 90 W. UltraSharp 27 Monitor Brightness/Contrast DP assign to USB-C 1...
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2. When connecting HDMI + USB A to C to computer 1 and USB-C to computer HDMI USB-A USB Type-C NOTE: The USB-C connection currently supports video and data transfer. Ensure USB Selection for HDMI is set to USB-C 2. UltraSharp 27 Monitor Brightness/Contrast DP assign to USB-C 1 Input Source HDMI assign to...
Setting the Auto KVM (U2722DE Only) You can follow below instruction to set up Auto KVM for your monitor: 1. Ensure that PBP Mode is Off. UltraSharp 27 Monitor Brightness/Contrast PIP/PBP Mode Input Source PIP/PBP (Sub) Color USB Switch Display...
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3. Ensure that the USB ports and the video inputs are paired accordingly. UltraSharp 27 Monitor Brightness/Contrast DP assign to USB-C 1 Input Source HDMI assign to USB-C 1 Color Display PIP/PBP Menu Personalize Others Exit NOTE: For USB-C connection, there is no further setting required.
LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U2722D/DX/DE No HDMI Cable The display will go into Standby Mode in 4 minutes. www.dell.com/U2722D/DX/DE...
4. This box also appears during normal system operation if the video cable becomesdisconnected or damaged. 5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
• Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: https://www.dell.com/pixelguidelines. Stuck-on Pixels LCD screen has •...
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Common What You Possible Solutions Symptoms Experience Intermittent Monitor • Ensure that the video cable connecting the Problems malfunctions on monitor to the computer is connected properly & off and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Product Specific Problems Problem What You Possible Solutions Experience Screen image is Image is • Check the Aspect Ratio setting in the Display too small centered on menu OSD. screen, but • Reset the monitor to factory settings. does not fill entire viewing area Cannot adjust...
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USB-C connection. (U2722DE only) • Ensure that you use only Dell approved adapter or the adapter that comes with the product. • Ensure that the USB-C cable is not damaged. Intermittent Intermittent •...
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Problem What You Possible Solutions Experience The LAN port is OS setting • Ensure that the latest BIOS and drivers for your not functioning or cable computer are installed on your computer. (U2722DE only) connection • Ensure that the RealTek Gigabit Ethernet issue Controller is installed in the Windows Device Manager.
Universal Serial Bus (USB) Specific Problems Specific What You Possible Solutions Symptoms Experience USB interface is USB peripherals • Check that your display is turned ON. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).
3. Click Contact Us next to the country dropdown. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. Appendix...
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Do you have a question about the UltraSharp 27 and is the answer not in the manual?
Questions and answers
My new 27" Dell monitor and new computer have no sound.
The Dell UltraSharp 27 Monitor (U2722D/U2722DX/U2722DE) does not have built-in speakers. If there is no sound, you need to use external speakers or headphones connected to your computer or another audio output device.
This answer is automatically generated