AquaSure HARMONY Series Owner's Manual
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Version 4.0 DEC 2020
HARMONY SERIES
WHOLE HOUSE WATER SOFTENER
OWNER'S
MANUAL
IMPORTANT!
For optimum performance and
protection against hard water, please
fully read this owner's manual before
proceeding with installation.
(c) 2021 Aquasure USA - All Rights Reserved

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Questions and answers

Ron Kardos
January 26, 2025

What type of maintenance does this need

Darwin Hodges
March 18, 2025

What is the dimensions of the pressure tank for the reverse osmosis filter system unsink

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1 comments:
Mr. Anderson
March 18, 2025

The dimensions of the AquaSure HARMONY Series pressure tank are 10"L x 10"W x 62"H.

This answer is automatically generated

Pete
April 2, 2025

What is the proper replacement filter for the Aquasure: harmony 48,000

2 comments:
Mr. Anderson
April 2, 2025

The proper replacement filter for the AquaSure Harmony Series 48,000 Grain Water Softener is a pleated sediment pre-filter.

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Pete
April 2, 2025

@Pete can you provide SKU or part number?

Pete
April 2, 2025

Can you provide as part or SKU number?

1 comments:
Mr. Anderson
April 2, 2025

The part or SKU number for the AquaSure HARMONY Series is A10.

This answer is automatically generated

Summary of Contents for AquaSure HARMONY Series

  • Page 1 HARMONY SERIES WHOLE HOUSE WATER SOFTENER OWNER’S MANUAL IMPORTANT! For optimum performance and protection against hard water, please fully read this owner’s manual before proceeding with installation. Version 4.0 DEC 2020 (c) 2021 Aquasure USA - All Rights Reserved...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS WELCOME & CONGRATULATIONS EXTENDED WARRANTY REGISTRATION INSPECTION & PREPARATION I. System Review and Installation Tools II. Installation Safety Guide III. Installation Diagram INSTALLING THE SYSTEM STEP 1. Shutting off the main water supply valve STEP 2. Mounting the Control Valve STEP 3.
  • Page 4: Welcome & Congratulations

    WELCOME & CONGRATULATIONS Thank you for choosing Aquasure. This owner’s manual will guide you through the necessary steps to fully self-install the Harmony water softener. For MAXIMUM effectiveness please thoroughly read this manual. The information listed in this manual covers the steps for a self-serve installation. In the event that you need support, our Aquasure technicians are available to answer any questions during hours of operation as listed below.
  • Page 5: Extended Warranty Registration

    DON’T MISS OUT ON FOUR FREE YEARS WITH AQUASURE EXTENDED WARRANTY Register your product within 60 Days from time of purchase to keep your full 5 year warranty. Simply visit aquasureusa.com/support and enter your purchase and serial number, or fill out the information below and follow the steps.
  • Page 6: Inspection & Preparation

    Please take the system and all the components out of the box. Inspect the system and all the connection fittings carefully and make sure nothing was damaged during shipping. If any part is cracked, broken, or missing, please do not proceed with the installation. Contact Aquasure support or your distributor for a diagnosis or exchange.
  • Page 7: Installation Safety Guide

    Outside faucets and irrigation systems should be supplied with pre-softened water. If this is not possible, be sure to bypass the softener when watering grass or plants. Chronic soft water exposure can be detrimental to plant life. AQUASURE HARMONY SERIES...
  • Page 8 4. Pre-install environment checklist (Continued) • A 120 volt electric outlet must be within 6 feet of the softener. The transformer has an included 8 foot power cable. Be sure the electric outlet and transformer are protected from water and wet weather. •...
  • Page 9: Installation Diagram

    Brine Tank Pressure Tank Pre-Filter Volt To Outside Water Well Head Backwash Line To Drain Backwash Line To Outside Water To Drain Volt Treated Water Out Pressure Tank Well Head Pre-Filter Carbon Filter Water Brine Softener Tank AQUASURE HARMONY SERIES...
  • Page 10: Installing The System

    INSTALLING THE SYSTEM IMPORTANT! Locate and test the main water supply valve to the home before installing the system. If the main water supply valve fails to shut off the water completely during the test, we recommend contacting your local plumber to fix the valve before installing the system. A.
  • Page 11: Step 2. Mounting The Control Valve

    DO NOT LUBRICATE as you may over-tighten the valve. 6. Tighten the valve hand tight, then snug it further by tapping it with the palm of the hand. DO NOT use tools to tighten the valve or damage could occur. AQUASURE HARMONY SERIES...
  • Page 12: Step 3. Connecting The Softener

    STEP 3. Connecting the Softener IMPORTANT! On copper plumbing systems, be sure to install a grounding wire between the inlet and outlet piping to maintain grounding. WARNING! Any solder joints being soldered near the valve must be done before connecting any piping to the valve. Always leave at least 6” (152 mm) between the control valve and joints being soldered when soldering pipes that are connected to the valve.
  • Page 13: Step 4. Connecting The Brine Tank

    The hose should be fully seated into both ends of the quick connection. 7. Pour in 80 lbs (two bags) of course grade salt and 5 gallons of tap water into the brine tank. AQUASURE HARMONY SERIES...
  • Page 14 IMPORTANT! This optional brine tank overfill connection step is not required. For additional security against leaks and prevention of disrupted service purposes only. Optional Brine Tank Overfill Connection: Below the brine hose connection you will notice a 90-degree barbed connection facing downward.
  • Page 15: Step 5. Flushing And Testing The Plumbing Lines

    2. Make sure there are no leaks in the plumbing system before proceeding and shut off the nearest faucet when water runs clear. Bypass Service Position Position IMPORTANT! The system is not ready for service until you complete the “System Startup” section of the owner’s manual. (Page 13) AQUASURE HARMONY SERIES...
  • Page 16: System Initialization

    SYSTEM INITIALIZATION STEP 1. Become Familiar with Display Screen IMPORTANT! Each button has multiple functions and has unique features when pressed during different settings or screens. They can be combined with other buttons to execute the different functions of the valve. Please be familiar with the buttons to operate the control valve. 1.
  • Page 17: Step 2. System Startup

    Enter Setting Menu by pushing both the ENTER button and UP button at the same time. The screen will jump from the service screen with the faucet icon to the first setting screen to set time. 11:30 11:30 1000 SEt - 1 tIME Flashing AQUASURE HARMONY SERIES...
  • Page 18 Setting 1 - Time of Day (Military Time) IMPORTANT! The system will default to regenerate at 2 am in the morning based on the time entered in the setting. Setting the correct time of the day will ensure that the system regenerates at the corresponding regeneration time.
  • Page 19 Regenerate immediately after after the set gallon reaches zero. based on set time interval. the set gallon reaches zero. Press Up or Down buttons to change mode. 11:30 tYpE- Press the ENTER button to accept and continue. Flashing AQUASURE HARMONY SERIES...
  • Page 20 Setting 3 - Unit Capacity (Not shown if Timer Mode was selected in 2nd Step) IMPORTANT! This setting will only appear if the either (M) Meter or (tM) Time Meter mode from the previous setting was selected. User will not see this setting if (t) Timer mode was selected. The system default is 1000 gallons with the option to change the unit measurement and the capacity of the water treated before the system goes through a regeneration.
  • Page 21 Settings 5 - 8 have been preset from the factory and are only meant for special applications that require customized settings. Consult your Aquasure Support Team for further guidance if needed. 800-661-0680...
  • Page 22 5. Setting the Back Wash Time (Recommend keeping at factory default setting) (bW) Backwashing time allows the system to flush out any debris or particles that may enter the resin tank. It also helps create space in between the resins to allow more contact surface for the next stage of regeneration. The default setting is 15 minutes.
  • Page 23 Flashing Set the Time Default setting is 012 Press Up or Down buttons to change Water Filling Time (Minutes). 11:30 Range: 0 - 999 -bf- Press the ENTER Button to accept and continue to next digit. Flashing AQUASURE HARMONY SERIES...
  • Page 24: Gallons Calculation Tool

    Total Gallons = System Capacity in Grains (see chart below) / Hardness in (GPG) Grains Per Gallon (determined by water test) - Number of People X 75 Gallons Parameter Aquasure Water Softener Medium Salt Curve Capacity Setting 24,000 - 40,000...
  • Page 25 If you need further assistance, contact our support team at support@aquasureusa.com. Input the site values in the equation below to figure out your total gallons value: ( __________Grains / __________GPG) - ( __________ People X 75 Gallons) __________Gallons - __________Gallons = __________ Total Gallons AQUASURE HARMONY SERIES...
  • Page 26: Additional Features & Displays

    ADDITIONAL FEATURES & DISPLAYS 1. Display in Service 11:30 Timed Regeneration Mode The display will show the current time, remaining time to the next set regeneration, and the days override. 02:18 01-d Reg. remaining time Reg. override days 11:30 Meter Regeneration Mode The display will show the current time and the remaining treated water to the next regeneration.
  • Page 27 02:18 ---- 5. Immediate Regeneration From the home screen, press and hold the button for 5 seconds. An immediate regeneration will be initiated. Your screen will feature this display as soon as the regeneration begins. 11:30 gOtO AQUASURE HARMONY SERIES...
  • Page 28: Technical Specifications

    TECHNICAL SPECIFICATIONS PRODUCT DIMENSIONS Aquasure Water Softeners Capacity Tank Size (In Grains) 24,000 8”x44” 52” 44” 8” 32,000 8”x44” 52” 44” 8” 40,000 9”x48” 56” 48” 9” 48,000 10”x54” 62” 54” 10” 64,000 12”x52” 60” 52” 12” 80,000 13”x54” 62”...
  • Page 29 34 - 110 °F (1 - 43 °C) SYSTEM TROUBLESHOOTING Use your phone to scan the QR code below or visit https://aquasureusa.com/support for most up to date system troubleshoot. You can also contact our support team at support@aquasureusa.com. AQUASURE HARMONY SERIES...
  • Page 30 Valve Body Assembly and Parts List Item No. Quantity Part No. Description A-02001 Screw A-02002 Screw A-13546 End Plug Retainer A-13363 Washer A-13296 Screw 66133 Piston Rod Assembly A-13446 End Plug Assembly 56115 Piston Retainer A-13247 Piston, Softener A-13242 Seal A-14241 Spacer 56256-1...
  • Page 31 Item No. Quantity Part No. Description A-19791-01 Meter Cable, Turbine AQT-56SE A-13305 O-ring A-13255-SE Adapter Clip AQUASURE HARMONY SERIES...
  • Page 32: Limited Product Warranty

    Aquasure will provide a replacement resin tank or brine tank to any original equipment purchaser in possession of the Aquasure water softener that fails for (10) ten years after the date of purchase, provided that it is at all times operated in accordance with specifications and not subject to freezing.
  • Page 33 NOTES AQUASURE HARMONY SERIES...
  • Page 34 NOTES www.AQUASUREUSA.com Tel: 1-800-661-0680...
  • Page 35 AQUASURE HARMONY SERIES...
  • Page 36 www.AquasureUSA.com | 800.661.0680 | support@aquasureusa.com...

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