•Although the OLED screen is made with high-precision technology and 99.99% or more of the pixels are effective, black dots may appear or bright points of light (white, red,

blue, or green) may appear constantly on the OLED screen. This is a structural property of the OLED screen and is not a malfunction.

•Do not push or scratch the front filter, or place objects on top of this TV set. The image may be uneven or the OLED screen may be damaged.

•The screen and cabinet get warm when this TV set is in use. This is not a malfunction.

Precautions to Protect the Screen from Damage

Image retention

OLED TV's are susceptible to image retention (burn-in) due to the characteristics of the materials used. Image retention may occur if images are displayed in the same location on the screen

repeatedly or over extended periods of time. This is not a malfunction of the TV. Avoid displaying images that may cause image retention.

The following are examples of images that may cause image retention:

•Content with black bars either on the top and bottom and/or the left and right sides of the screen. (for example, Letterboxed, 4:3 screen, Standard definition)

•Static images such as photos.

•Video games that might have static content in some part of the screen.

•On-screen menus, program guides, channel logos etc.

•Static content from applications.

•On-screen tickers, such as those used for news and headlines.

To reduce the risk of image retention:

•Fill the screen by changing [Wide mode] to eliminate the black bars. Select [Wide mode] other than [Normal].

•Turn off the OSD (On Screen Display) by pressing the display button, and turn off the menus from connected equipment. For details, refer to the instruction manuals for the connected equipment.

•Avoid displaying static images with bright colours (including white), clocks or logos on any portion of the screen.

•Set the picture settings based on the ambient conditions. The Standard Picture is recommended for home use and when viewing content that often displays the station logos, etc.

The TV has following features to help reduce/ prevent image retention.

Press the HOME button, then select [Settings] – [Picture & Display] – [Expert panel settings] – the desired option.

Panel refresh

Panel refresh will automatically run to adjust the uniformity of the TV screen after it has been in use for long periods of time.

Panel refresh can also be performed manually and should only be used if image retention is very noticeable or you see the following message: [Panel refresh did not finish...]

Caution:

•The Panel refresh function may affect the panel. As a reference, perform the Panel refresh only once a year, do not perform it more than once a year as it may affect the usable life of the panel.

•Panel refresh takes about one hour to complete.

•A white line may be displayed on the screen during the Panel refresh, this is not a malfunction of the TV.

•Panel refresh will only work when the room temperature is between 10 ºC and 40 ºC.

Pixel shift

Automatically moves the image on the screen to prevent image retention.

Other feature

The screen brightness is automatically reduced when displaying still images, clocks, bright colours or logos etc.

XBR-55/65A1E

WARNINGS AND CAUTIONS

IMPORTANT REMINDER FOR OLED PANEL REPLACEMENT

When carrying out OLED panel replacement, it is mandatory of a service center

to confirm and record Panel ON time & Panel Refresh times.