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User Manual Scanner Scanner OBD-II/EOBD OBD-II/EOBD Quick Lookups Quick Lookups Previous Vehicle Previous Vehicle Tools Tools and Data and Data ZEESC336A Rev. A Start...
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Table of Contents (TOC) General Information Scanner Demonstration Basic Operation & Navigation Vehicle Code Scan Quick Reference Information Data Cable OBD-II/EOBD Maintenance Quick Lookups ShopStream Connect™ Previous Vehicles & Data ® SureTrack Tools Snap-on Cloud Wi-Fi Connection Customer Support / Training...
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Codes - View / Save ..................24 Technical Specifications ................5 Codes Menu..................24 Code Scan (with Vehicle System Report/Snap-on Cloud) ....26 Section 3: Basic Operation and Navigation ..........6 Viewing and Saving Data (PIDs) ..............26 Turning On/Off and Emergency Shutdown ............ 6 Scanner Control Icons................
Settings ....................80 Code Scan .................... 48 Section 13: Wi-Fi Connection / Troubleshooting ........86 Section 8: Vehicle Code Scan / (Snap-on Cloud) ........51 Checking if Wi-Fi is Connected ..............86 Using Code Scan ..................52 Turning Wi-Fi On and Connecting to a Network.......... 87 Total Number of Systems (modules) Analyzed ........
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Table of Contents SureTrack (Scanner).................. 111 Basic Operation and Navigation............111 SureTrack Online ..................115 SureTrack Features................115 1Search™ Limited................115 SureTrack Screens................116 Section 16: ShopStream Connect ™............119 Using SSC (Connecting to your PC)............119 SSC Main Screen ..................120 Scanner DataViewer ..................
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Safety Information READ ALL INSTRUCTIONS Read, understand and follow all safety messages and instructions in this manual, the accompanying Important Safety Instructions manual, and on the test For your own safety, the safety of others, and to prevent damage to the product and equipment.
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Safety Information Safety Message Conventions Safety Message Conventions Safety messages are provided to help prevent personal injury and equipment damage. Safety messages communicate the hazard, hazard avoidance and possible consequences using three different type styles: Normal type states the hazard. •...
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Using This Manual Hyperlinks Content Selectable hyperlinks are provided throughout this manual to quickly take you to This manual contains basic operating instructions and is structured in a manner to related topics, procedures, and websites. Hyperlinks are identified by Blue colored help you become familiar with your diagnostic tool features and perform basic text.
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Using This Manual Symbols Symbols Important IMPORTANT indicates a situation which, if not avoided, may result in damage to the Different types of arrows are used. The “greater than” arrow (>) indicates an test equipment or vehicle. abbreviated set of selection (navigation) instructions. Example: Abbreviated example for the following procedure: “Select Tools >...
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Snap-on Cloud. 4. Select your wireless network from the list (typical list shown below), then select Connect. The Snap-on Cloud is a mobile-friendly cloud-based application designed specifically for technicians to store, organize, share and print information. See Snap-on Cloud My Wi-Fi (1) page 92 for additional information.
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Printing Data and Screenshots This diagnostic tool includes a built-in Wi-Fi feature that automatically transfers Use ShopStream Connect to print data files and screenshots from the diagnostic tool. code scan reports to the Snap-on Cloud ShopStream Connect ™ on page 119.
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General Information Section 2 ™ The SOLUS Legend is an automotive and motorcycle diagnostic scan tool with Connectors and jacks for data communication cables and the AC power supply are ® exclusive automotive SureTrack and Quick Lookups repair information features.
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General Information Powering the Diagnostic Tool Powering the Diagnostic Tool Insert the end of the AC power supply cable into the diagnostic too power supply jack, then connect the AC power supply to an approved AC power source. Your diagnostic tool can receive power from any of the following sources: IMPORTANT Vehicle Power •...
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General Information Technical Specifications Technical Specifications Item Description / Specification Touch Screen Resistive Touch Panel 8.0 inch diagonal, Color LCD Display 800 x 480 resolution SWVGA Rechargeable lithium-ion battery pack Battery Approximately 3 hour run time Approximately 5 hour charge time Power Supply Supply Rating;...
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Basic Operation and Navigation Section 3 3.1.2 Turning Off This section describes basic diagnostic tool operation, navigation, screen layout, icon functions, and screen messages. Before you operate the diagnostic tool, make sure the battery pack is fully charged or the diagnostic tool is powered by the AC IMPORTANT power supply.
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Basic Operation and Navigation Control Buttons Control Buttons Item Button Description Buttons move the cursor or highlight in their There are four “push type” control buttons and one “thumb pad rocker type” multi- respective direction: Directional - directional button located on the right side of the diagnostic tool. All other diagnostic Up (b) •...
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Basic Operation and Navigation Basic Navigation 3.3.2 Home Screen Icons 3.3.4 Title Bar Each available diagnostic tool function is represented by a icon on the Home The title bar (Figure 3-2) at the top of the screen provides basic information about screen.
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Basic Operation and Navigation Basic Navigation 3.3.5 Common Toolbar Control Icons 3.3.6 Scroll Bar Common control icon functions are described in the following table. Specific A vertical scroll bar appears along the right-hand edge of the screen when function control icons are described in their applicable sections. Displayed control additional data expands above or below what is currently on the screen icons vary depending on the active function or test.
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Screen Messages 3.4.3 Vehicle Communication Messages When “no communication” messages are displayed, it indicates the diagnostic tool 3.4.1 Snap-on Messages and the vehicle electronic control module are not communicating. The following conditions cause “no communication” messages to display: Periodically messages will be displayed to inform you of software updates and upgrades, as well as other important information.
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Scanner and OBD-II/EOBD functions. The instructions may also include the location of the vehicle DLC. IMPORTANT Only use original Snap-on data cables and accessories with your Connect: DA-4 Cable. diagnostic tool. Total data cable length must not exceed 114.17 inches Location: Under drivers side dash.
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A shorter 6 ft. (1.8 m) DA-4 OBD-II data cable is available as an option. Contact your sales representative to purchase all optional accessories. IMPORTANT Only use original Snap-on data cables and accessories with your diagnostic tool. Total data cable length must not exceed 114.17 inches (2.9 meters).
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Specific Adapter (e.g. BM-1B shown) European OBD-I Figure 4-5 Typical connections using DA-5 adapter (two examples) IMPORTANT Only use original Snap-on data cables and accessories with your diagnostic tool. Total data cable length must not exceed 114.17 inches (2.9 meters).
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Scanner Demo Section 5 This guide provides step-by-step instructions that allow you to get started using Scanner Demo 1 - Vehicle Identification your diagnostic tool, and become familiar with some of the common Scanner and The first process in communicating with any vehicle is identifying the vehicle. The OBD-II functions.
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Scanner Demo Scanner Demonstration After the vehicle has been identified, a systems menu displays This menu Scanner Demo 2 - Scan for Engine Codes and Save the Codes shows all of the vehicle systems available (supported by the vehicle) for This demonstration simulates performing a typical check for engine trouble codes, testing.
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Scanner Demo Scanner Demonstration Scanner Demo 4 - Perform a Functional Test Scanner Demo 6 - View Saved Files (Codes, Code Scan and Data Files) This demonstration simulates performing a functional component test. This demonstration walks you through opening the data files saved in the previous demos.
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Scanner Demo OBD-II/EOBD Demonstration OBD-II/EOBD Demonstration 7. Proceed to OBD-II/EOBD Demo 2. The OBD-II/EOBD training program allows you to navigate through many functions OBD-II/EOBD Demo 2 - Check Monitors Complete This Cycle of OBD-II/EOBD, and displays vehicle data (PIDs) and trouble codes (captured This demonstration simulates a typical check of OBD monitors that have run during from actual vehicle) to simulate what you might see on an actual vehicle.
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Scanner Demo OBD-II/EOBD Demonstration 6. Select Back to return to the OBD-II/EOBD Service menu. OBD-II/EOBD Demo 6 - Display and Save Freeze Frame Data: 7. Proceed to OBD-II/EOBD Demo 4. This demonstration walks you through a typical check of OBD Freeze Frame data, and shows how to save and review the data.
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Scanner - Automotive Section 6 Basic Operation This section describes the basic operation of the Scanner function for automotive applications. 6.1.1 Scanner Overview The Scanner icon is located on the Home screen. The Scanner function allows your diagnostic tool to communicate Scanner is a menu driven application that communicates with vehicle control with the electronic control modules (ECMs) of the vehicle being modules to access diagnostic trouble codes (DTCs), parameter data (PIDs),...
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Scanner - Automotive Features and Icons Features and Icons 6.1.2 Scanner - Starting / Stopping The following general features and control icons apply to both the Scanner and the To start the Scanner function: OBD-II/EOBD functions. 1. From the Home screen, select the Scanner icon. 6.2.1 Scanner Features 2.
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Scanner - Automotive Features and Icons 6.2.2 Basic Scanner Operation (Quick Start) 6.2.3 Vehicle Identification This section lists the basic scanner operation steps, and is only intended as a The vehicle must be correctly identified for the diagnostic tool to communicate, and quick-start reference.
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Scanner - Automotive Features and Icons b. If Instant ID is not supported, you will be prompted to select the vehicle make and year (If needed). Then a menu option is displayed to choose either Automatic ID or Manual ID. Connect: DA-4 Cable.
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Scanner - Automotive Features and Icons Instant ID The Instant ID function, can save time when initially identifying a vehicle, by automatically communicating with the vehicle to complete the vehicle identification process. This function requires specific vehicle support requirements, and connection procedures to operate.
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Scanner - Automotive Codes - View / Save Actuator Tests—similar to functional tests, checks the operation of certain NOTE • actuators, such as solenoid valves and relays. If the Scanner feature is exited during the session that Instant ID was used, Memory Resets—allows you to reprogram adaptive values for certain •...
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Scanner - Automotive Codes - View / Save Clear Codes The diagnostic tool clears codes from the vehicle electronic control module memory on most vehicles. If this function is not available on the test vehicle, Clear Codes does not appear as a menu option. To clear codes: 1.
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To display the next data list, select the Right Arrow icon (Figure 6-9). Figure 6-7 6.3.2 Code Scan (with Vehicle System Report/Snap-on Cloud) Figure 6-9 Code Scan is available from the Vehicle System menu, and when selected it scans the vehicle control modules for codes. For detailed information see...
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Scanner - Automotive Viewing and Saving Data (PIDs) 6.4.1 Scanner Control Icons 6.4.2 About the Data Buffer The scanner toolbar contains control icons. Control icons may vary depending on The diagnostic tool has the capability to collect, store and save PID data utilizing the active function or test.
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Scanner - Automotive Viewing and Saving Data (PIDs) Green (Trigger Activation Reference Point) - When using triggers, green vertical cursors are displayed in all PIDs (except the PID that was triggered) as reference to the triggered PID activation point. When a trigger is activated the displayed red and green cursors are all vertically •...
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Scanner - Automotive Viewing and Saving Data (PIDs) Toolbar control icons are described in on page 27 and To resume data collection (after pausing): Scanner Control Icons Common Toolbar Control Icons on page 9. Select the Start icon • After Pause is pressed: The screen changes back to display data (Figure 6-14).
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Scanner - Automotive Viewing and Saving Data (PIDs) 6.4.5 Saving Data Files To view saved data (on the diagnostic tool): The saved file can be viewed by selecting Previous Vehicles and Data > Saving data is useful when trying to isolate an intermittent problem or to verify a View Saved Data.
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Scanner - Automotive Viewing and Saving Data (PIDs) 6.4.6 Using Zoom Pressing the Save icon more than once in the same data collection session will create multiple (.SCM) files. Each file will contain gray (vertical cursors) (Figure 6-16) indicating where the data was paused. The zoom function allows you to change the magnification level of the graphed data during data collection and review.
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Scanner - Automotive Viewing and Saving Data (PIDs) 6.4.7 Changing Data Views - PID List / Graphs The 1, 2, and 4 Graph views divide the screen horizontally to simultaneously display data graphs for the indicated number of parameters (Figure 6-20).
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Scanner - Automotive Viewing and Saving Data (PIDs) 6.4.8 Selecting PIDs to Display (custom display) The toolbar icons provide options for selecting and deselecting parameters to include or remove from the custom data list: The Custom Data List icon on the toolbar is used to select which PIDs Icon Description to display.
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Scanner - Automotive Viewing and Saving Data (PIDs) 6.4.10 Using Triggers Up to three parameters can be locked at a time. Once locked, a parameter remains locked until it is manually unlocked, or communication with the vehicle is stopped. Trigger Description and Features Setting PID triggers allows you to configure the diagnostic tool to automatically save PID data to a file, when a PID value meets an upper/ lower limit (trigger point).
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Scanner - Automotive Viewing and Saving Data (PIDs) PID Trigger Status Icons The icons (below) are used to help you quickly identify the status of individual PID triggers: Icon Description Trigger Armed Trigger has been set (configured) and is armed. Trigger Activated Trigger has been activated (upper or lower limit has been met).
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Scanner - Automotive Viewing and Saving Data (PIDs) If triggers are already set, the menu options are: - Clear Trigger—deletes the highlighted trigger - Disarm Trigger—disarms the highlighted trigger - Clear All Triggers—deletes all set triggers 3. Select Set Trigger. A graph of the highlighted PID and setup icons display (Figure 6-26).
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Scanner - Automotive Viewing and Saving Data (PIDs) Arming triggers: About Activated Triggers 1. Select the Trigger icon. A trigger is activated (displays red flag) when a PID value meets an upper/ 2. Select Arm Triggers. lower limit (trigger point). The trigger point lines change color to indicate an armed condition When a trigger is activated: (Figure...
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Scanner - Automotive Functional Tests Functional Tests Toggle and variable control tests often display functional test controls on the toolbar at the top of the screen with PID data in the main body. The Functional Tests selection is used to access vehicle-specific subsystem tests. Available tests vary by manufacturer, year, and model.
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Scanner - Automotive Troubleshooter A Test icon on the toolbar activates the test, and a Return, or similarly named, icon cancels the test. For variable control tests, the variable value displays between the main body and the toolbar. Plus and Minus icons on the toolbar increase and decrease the variable value.
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Scanner - Automotive Troubleshooter Fast-Track Data Scan—contains information and guidelines on how to • validate data readings for certain sensors and actuators, PID data values are provided. Fast-Track Fixes—provides actual repair information for related repairs. • Figure 6-36 Troubleshooter code tip menu Figure 6-37 Troubleshooter tip (Example: P0353)
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Scanner - Motorcycle Section 7 Basic Operation This section describes basic Scanner functions including data cable connection, and how to display diagnostic trouble codes for motorcycle applications. Many of the Scanner functions are similar or identical in operation as the automotive Scanner, for 7.1.1 Scanner Overview Scanner operations not listed in this section see Scanner - Automotive...
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Scanner - Motorcycle Features and Icons Features and Icons NOTE Damage to electronic control modules may occur if communication is 7.2.1 Scanner Features disrupted. Make sure the data cable is properly connected at all times during testing. Exit all tests before disconnecting the data cable or powering down the diagnostic tool.
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Scanner - Motorcycle Features and Icons 7.2.2 Scanner Control Icons 7.2.3 Basic Scanner Operation (Quick Start) The scanner toolbar contains control icons. Control icons may vary depending on This section lists the basic scanner operation steps, and is only intended as a the active function or test.
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Scanner - Motorcycle Features and Icons 7.2.4 Data Cable Connection NOTE The SVI requires 12VDC power to communicate. Power is normally supplied NOTE through the motorcycle diagnostic connector, however the supplied 12VDC power accessory cable (not shown) can be used when power is needed. When On-screen data cable connection instructions are provided.
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Scanner - Motorcycle Features and Icons A menu option may be displayed to choose either Automatic ID or Manual ID. After the motorcycle is identified, prompts will indicate to turn the motorcycle ignition on and connect the data cable. - Selecting Automatic ID (If supported) will briefly display a Depending on the motorcycle, a menu option to select a system list display communications screen informing you that the diagnostic tool is type may be provided...
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Scanner - Motorcycle Features and Icons 3. A menu of available systems and/or options is displayed. Select a system or option (Figure 7-5) to continue. By default, System options are displayed by category (e.g. Audio/Video, Body Controls, Instruments, etc.). In this mode commonly used selections are at the top of the list.
Scanner - Motorcycle System Main Menu Options System Main Menu Options Codes - View / Scan / Save Once a System is selected (e.g. Engine, Antilock Brakes, etc) is selected, the 7.4.1 Viewing Codes diagnostic tool will attempt to establish communication with the motorcycle, then (once connected) will display (Figure 7-7) the system main menu (available tests).
Scanner - Motorcycle Codes - View / Scan / Save 7.4.2 Clear Codes NOTES The diagnostic tool can clear codes from the electronic control module(s). This The Code Scan function and results are dependent upon the vehicle. Not all selection only displays if the motorcycle supports this feature. vehicles may support this function.
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Scanner - Motorcycle Codes - View / Scan / Save Code Scan Toolbar List of All the Systems Analyzed with DTCs Totals The following Code Scan related control icons are used: A categorized system list with DTC totals is displayed in the order they are scanned. To view the main menu for a system in the list, select the system, then select the System icon (Figure...
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Scanner - Motorcycle Codes - View / Scan / Save Saving Codes and Code Scan Results Icon Function Save - Saves the displayed code list results as an (.XML) file. When using the code scan feature, or when viewing individual system codes (e.g. engine, antilock brakes) selecting the Save icon from the toolbar saves the results as a report formatted file.
(Figure 8-1). In addition, code scans are automatically configured into a Vehicle Vehicle System Report Engine: 0 Transmission: 0 System Report and uploaded to your Snap-on Cloud account. From the Snap-on Antilock Brakes: 0 VEHICLE INFORMATION Airbag: 0 JN8AS5MT0FW000000 Body Control Module - Codes: 3...
Vehicle Code Scan / (Snap-on Cloud) Main Topic Links Main Topic Links When initially opened (Figure 8-3), a progress bar is shown at the top indicating the active scanning progress. Once completed, code results are displayed by system. Using Code Scan page 52 •...
75 After the code scan has competed it is automatically saved as an .XML file on the diagnostic tool, and is uploaded to your account on the Snap-on Cloud (if registered Figure 8-4 Code Scan systems analyzed result total and connected).
Vehicle Code Scan / (Snap-on Cloud) Using Code Scan 8.1.2 List of All the Systems Analyzed with DTCs Totals A categorized system list with DTC totals is displayed in the order they are scanned. To view the main menu for a system in the list, select the system, then select the...
• Readiness monitor test status • 8.2.1 Printing the Vehicle System Report Use the Snap-on Cloud to print the vehicle system report from your PC or mobile device, see Quick Reference (print / download / share) on page 95. The vehicle system report can also be customized and printed using ShopStream...
• — The diagnostic tool is equipped with the ability to connect to a Wi-Fi network, however the connection is solely dedicated to our Snap-on Web Services Network. Before you begin using an integrated Information Service Oil Specs and Resets you must connect to a wireless network.
Quick Lookups Oil Specs and Resets 9.1.1 Operation NOTE The information and procedures provided by the Oil Specs and Resets function is vehicle specific, therefore a vehicle must be identified before information can be displayed. Using the Oil Specs and Resets function There are two methods to access this function: From the Home screen - select the Quick Lookups icon (Figure...
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Quick Lookups Oil Specs and Resets Icons Fluid Capacity The following provides a brief description of the related Oil Specs and Resets Selecting Fluid Capacity displays OEM recommended fluid specifications toolbar icon functions. Detailed descriptions are provided in the following sections. (Figure 9-3).
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Quick Lookups Oil Specs and Resets Functional Reset Selecting Functional Reset opens the service interval reset menu (within the Scanner function) for the selected vehicle, and includes functional resets for the oil service indicator and other supported resets. IMPORTANT Instructions may be provided, that are required to be performed before selecting or completing the reset function itself.
Quick Lookups Oil Specs and Resets 9.1.2 Reset Procedure Selecting Reset Procedure displays OEM oil service reset instructions. Typical information may include: Step-by-step instructions for manually resetting the oil service reset indicator • using on-board vehicle functionality (e.g. instrument cluster controls, accelerator pedal, information or media center controls, multi-function switch, etc.) Special notes, and/or instructions...
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Quick Lookups Oil Specs and Resets Viewing Images Zoom Images may be provided within the reset instructions. Depending on the image, it From the image viewer window, select the + and - icons from the toolbar to may require enlargement to see details within the image. incrementally increase or decrease the image displayed (Figure 9-8).
— To use the Tire and Wheel Service feature you must have authorized access, Figure 9-9 contact your sales representative for details. — The diagnostic tool is equipped with the ability to connect to a Wi-Fi network, however the connection is solely dedicated to our Snap-on Web Services Network.
Quick Lookups Tire and Wheel Service Before you begin using an integrated Information Service you must connect to a Wi-Fi Connection / Troubleshooting on page 86 wireless network. See instructions. — If you experience a wireless network connection loss, Tire and Wheel Service information will not refresh and/or may cause the function to stop.
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Quick Lookups Tire and Wheel Service Tire and Wheel Service Toolbar Icons The following example (Figure 9-12) shows typical TPMS indicator reset instructions. Instructions and screens will vary by vehicle. The following provides a brief description of the related Tire and Wheel Service toolbar icon functions.
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Quick Lookups Tire and Wheel Service Use the scroll bar or directional buttons (b, d) to scroll up/down to view all of the Scanner Functions information. Selecting the Scanner Function icon opens the TPMS Scanner test The following are examples (Figure 9-13) of typical TPMS service procedures.
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Quick Lookups Tire and Wheel Service Tire/Wheel Specifications (Fitment) Selecting Tire/Wheel Specifications displays OEM tire and wheel specifications (Figure 9-15). Typical information may include: Tire size and pressure • Wheel hub stud size and lug torque • Wheel size • Figure 9-15 Typical Tire and Wheel Specification Result Figure 9-14...
OBD-II/EOBD Section 10 This section describes the basic operation of the OBD-II/EOBD function. Fast-Track Troubleshooter page 71 • ($01) Display Current Data page 71 • The OBD-II/EOBD icon is located on the Home screen. ($02) Display Freeze Frame Data page 71 •...
OBD-II/EOBD OBD-II/EOBD Menu 10.2 OBD-II/EOBD Menu NOTE The following options are available from the OBD-II/EOBD menu: SureTrack is not accessible in OBD-II/EOBD mode. OBD Health Check • OBD Direct • 10.2.1 OBD Health Check The OBD-II Health Check offers a way to quickly check for and clear emissions- related diagnostic trouble codes (DTCs), and to check readiness monitors for emissions testing.
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OBD-II/EOBD OBD-II/EOBD Menu Green icon “a” mark - Monitor test is complete NOTE • Gray icon “—” mark - Monitor test is not complete • Save valuable time by using this service to verify test results after a single Red icon “X” mark - Monitor test is not supported by vehicle •...
OBD-II/EOBD OBD-II/EOBD Menu 10.2.2 OBD Direct The information screen shows how many control modules were detected, which ECM is communicating, and which communication protocol is being OBD Direct includes the following menu and submenu choices: used. OBD Diagnose 3. Select Continue. •...
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OBD-II/EOBD OBD-II/EOBD Menu Readiness Monitors Use this menu item to check the readiness of the monitoring system. Monitors not supported will display “not supported”. Scroll, if needed, to view the entire list of monitors (Figure 10-3). Selecting Readiness Monitors opens a submenu with two choices: Monitors Complete Since DTC Cleared—displays the results of all monitor •...
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OBD-II/EOBD OBD-II/EOBD Menu To clear emission related Data: ($05) Oxygen Sensor Monitoring 1. Select Clear Emissions Related Data from the menu. This option opens a menu of tests available for checking the integrity of the oxygen A confirmation message displays to help prevent loss of any vital data (O2) sensors.
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OBD-II/EOBD OBD-II/EOBD Menu ISO 14230-4 (Keyword Protocol 2000) ($0A) Emission Related DTC with Permanent Status • SAE J2284/ISO 15765-4 (CAN) • This option displays a record of any “permanent” codes. A permanent status DTC is one that was severe enough to illuminate the MIL at some point, but the MIL may When initially attempting to establish communication with the ECM the diagnostic not be on at the present time.
Previous Vehicles and Data Section 11 This section describes the basic operation of the Previous Vehicles and Data function. The Previous Vehicles and Data icon is located on the Home screen. This function allows you to select recently tested vehicles and access saved data files.
Previous Vehicles and Data Previous Vehicles and Data Menu 11.1.2 View Saved Data To review a saved data file or image: 1. Select Previous Vehicles and Data from the Home screen. Selecting the View Saved Data menu option opens a list of all the saved data 2.
Previous Vehicles and Data Previous Vehicles and Data Menu 11.1.4 Delete Saved Data Viewing Code Results on the diagnostic tool Selecting a system code or a code scan .XML file from the saved file list, opens that This menu option is used to permanently erase saved files from memory. file onscreen (Figure 11-4).
Tools Section 12 12.1 Tools Menu This section describes the basic operation of the Tools function. The Tools icon is located on the Home screen. This function allows The following options are available from the Tools menu: you to configure diagnostic tool settings to your preferences. Connect-to-PC (File Transfer)—use to transfer and share files with a personal •...
(Figure 12-2) the diagnostic tool serial number, your personal computer using a USB cable. PIN and Code needed for Snap-on Cloud registration. See Snap-on Cloud page 92 for more information. The optional ShopStream Connect™ PC software allows you to view, print and save data files on your PC.
Tools Tools Menu 12.1.3 Configure Shortcut Button 12.1.4 System Information This feature allows you to change the function of the Shortcut button. Options are: System Information allows you to view patent information and system information, such as the software version and serial number of your diagnostic tool. Brightness—...
Tools Tools Menu 12.1.5 Settings DISPLAY (settings) This Tools selection allows you to adjust certain basic diagnostic tool functions to Brightness your personal preferences. Selecting opens an additional menu that offers the Selecting this option opens the brightness setting screen for adjusting the back following: lighting of the display (Figure...
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Tools Tools Menu Color Theme High Contrast Toolbar This option allows you to select between a white and black background for the This option allows you to switch to a high contrast toolbar. This toolbar features screen. The black background can be beneficial when working under poor lighting black and white icons with crisp graphics that are easier to see in poor lighting conditions.
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Tools Tools Menu Font Type This option allows you to select between standard and bold faced type for the display screen. Bold type makes screen writing more legible under poor lighting or bright sunlight conditions. Selecting opens a menu with two choices: Normal Font and Bold Font. Select a menu item or scroll and then press the Y/a button to make a selection.
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Tools Tools Menu Figure 12-9 Clock settings Figure 12-8 Touch screen calibration - Passed 4. Select the up (+) icon on the screen or press the up (b) button to incrementally increase the number in the highlighted field. Select the down (–) icon on the screen or press the down (d) button to incrementally decrease the number.
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Tools Tools Menu Time Format Configuring Scanner This option determines whether time is displayed on a 12 or 24 hour clock. This option allows you to change the scanner display to toggle scales on and off. Selecting opens a menu with two choices: Scales are the graduations and values that display on the horizontal axis at the base of the parameter graphs.
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Tools Tools Menu Configure Units Selecting opens a dialog box that allows you to choose between US customary or metric units of measure for various units. Figure 12-11 Configure units menu To change the units setup: 1. Select Tools from the Home screen to open the menu. 2.
The Wi-Fi indicator is displayed in the title bar when Wi-Fi is on (Figure 13-1). To use features like the Snap-on Cloud, SureTrack, and Oil Specs and Resets, a Wi-Fi connection is required. Authorization and registration is also required to use some of these features.
6. From the Connect confirmation screen select OK to continue using this connection or Forget to disconnect this connection. The screen will change to display your confirmed network connection and • Snap-on Cloud registration information. For Snap-on Cloud registration information see Snap-on Cloud on page 92.
Wi-Fi Connection / Troubleshooting Add Network Advanced (Connecting to a hidden network) 13.3 Add Network Advanced (Connecting 13.4 Wi-Fi Testing to a hidden network) If you are experiencing network connection issues, an automated testing feature is available to quickly test your network connection. The Add Network selection allows you to connect to a network that is not broadcasting its name (not visible in the displayed network list).
4. If a connection issue(s) is present, select View Summary to review the results. equipment. There may be some situations that require your time for router The summary information is helpful if you are experiencing difficulties with connection troubleshooting and/or additional consultation and equipment. Snap-on your connection (Figure 13-6).
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Wi-Fi Connection / Troubleshooting Wi-Fi Troubleshooting and Status Messages Check Router Settings Verify the following router settings BEFORE you begin troubleshooting a non- General -Troubleshooting connectivity or “No Connection” problem. After each check, make any corrections Problem Possible Cause Corrective Action as necessary then retest for connectivity.
Wi-Fi Connection / Troubleshooting Wi-Fi Troubleshooting and Status Messages 13.5.1 Informative Messages Messages may be displayed to inform you of pending issues or general status. Connection Tests - Troubleshooting Depending on your access and connection status, the following are typical Possible Cause messages that may be displayed: Failed Test...
95 • 14.2 Important Notes Registration - Getting Started page 92 • To use the Snap-on Cloud, account setup and diagnostic tool Wi-Fi connection is • Using the Snap-on Cloud page 95 • required. Snap-on Cloud - New User Registration page 93 –...
Registration - Getting Started 14.3.1 Snap-on Cloud - New User Registration NOTE The PIN and Code numbers will change each time you view the Snap-on If you are a new user, follow these steps to register and create a new (Figure 14-3...
Using the Snap-on Cloud. From a PC or mobile device: Your diagnostic tool is now registered to your Snap-on Cloud online account. Code 1. Connect the diagnostic tool to a Wi-Fi network, see Wi-Fi Connection / scan reports will be automatically sent (only when connected to Wi-Fi) to your online Troubleshooting on page 145.
92. The diagnostic tool must be connected to a Wi-Fi network, see • Wi-Fi Connection The PIN and Code numbers will change each time you view the Snap-on / Troubleshooting on page 145. (Figure 14-3 Cloud Get Connected screen Figure 14-1).
Snap-on Cloud Using the Snap-on Cloud 14.4.2 Logging in to the Snap-on Cloud (registered user) Logging in to the Snap-on Cloud (registered user): 1. Using your mobile device or PC visit ALTUSDRIVE.com. 2. Select the Login icon (Figure 14-4). Figure 14-5 14.4.3 Navigating the Snap-on Cloud (Toolbars)
Snap-on Cloud Using the Snap-on Cloud 2— Report File Name - See on page 98 for additional File Detail (Tags) information. 3— Your Account Username (and timestamp) - See on page 102 for Account additional information. The timestamp indicates the date/time the file posted.
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Snap-on Cloud Using the Snap-on Cloud File Detail (Tags) The following describes File Detail card features. As shown in selecting (touching) a report from My Files opens the Figure 14-10 report File Detail card. Selecting the report again opens that report in a new browser tab.
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Snap-on Cloud Using the Snap-on Cloud The tag text then can be used when performing a search to find all reports Sharing all Reports (Share My Gallery) with the same tag. Each text entry (word) that is separated by a space To share your entire gallery (all files in My Files): (return) is added as a tag, and is displayed in the Active Tag field.
Snap-on Cloud Using the Snap-on Cloud 14.4.5 Search 14.4.6 Favorites The Search screen allows you to perform text searches on all uploaded files and view The Favorites screen displays all the reports selected as favorites (Figure 14-14). the results. To search for a specific file or set of files, enter a search term in the search box and...
• Logging Out of the Snap-on Cloud page 104 Profile Manager opens a new browser tab. To return to the Snap-on Cloud after logging out of Profile Manager, you must select the ALTUS Home Page browser tab. Enter your Username and Password at the Login screen.
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Personal Information This screen manages the following account information (Figure This screen manages the following personal account information (Figure 14-18): 14-19): Authorization Key (not required for Snap-on Cloud account registration) First Name • • Account Expiration Date Last Name •...
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Snap-on Cloud Using the Snap-on Cloud Expertise (SureTrack users only) - Select the vehicles from the list that you have expertise with. When a question is asked within the SureTrack community about one of the selected Your Name vehicles, you will receive an email with the details and a link back to the question.
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Snap-on Cloud Using the Snap-on Cloud Logging Out of the Snap-on Cloud To log out of the Snap-on Cloud select Profile from lower toolbar, then select Logout Your Name (Figure 14-24). Figure 14-22 Logging Out of Profile Manager Select the logout icon (upper right screen) to log out of Profile Manager (Figure 14-23).
15.3 Creating an Account / Logging In 15.3.1 Finding your SureTrack Authorization Code When you purchase a qualifying upgrade/plan, or platform from your Snap-on Representative, you will receive a SureTrack authorization code. The authorization code is printed on your sales receipt. Authorization codes are 12 digit alpha-...
SureTrack® Creating an Account / Logging In Creating an Account If you are a new member (do not have an existing SureTrack account), you will need to complete the online registration before you can use SureTrack. Use the following procedure to create an account. 1.
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SureTrack® Creating an Account / Logging In Enter all required information. Username Email Address* Password First Name* Last Name* Phone Number Forgot password? Click here to reset. Address Line 2 Remember username & password City* State* Zipcode Username* Login Password* Retype Password* Cancel...
SureTrack® Creating an Account / Logging In LOGIN Open www.shopkeypro.com and login Username Password ShopKey5.com Users: Forgot password? Click here to reset. Click the “Login” button above and enter your ShopKey5 access ShopKey Pro Don’t know your username and password? Remember username &...
SureTrack® Creating an Account / Logging In If you have previously selected the "remember me" checkbox in the login screen you will skip the login and be automatically directed to the 1Search Limited results page. Username Username Password Remember username & password Figure 15-13 3.
1. Log in to ShopKeyPro.com using your using your current username and password. 4. Scroll to the topic “Where do I apply my new Authorization Key from Snap-on?” When your SureTrack account has expired, and you try to login you are 5.
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The diagnostic tool is equipped with the ability to connect to a Wi-Fi network, part replacement, diagnostic and repair information related to the diagnostic trouble however the connection is solely dedicated to our Snap-on web services network. codes (DTCs) found when checking codes with the Scanner. If diagnostic Tips,...
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SureTrack® SureTrack (Scanner) Real Fixes Displays Related and Real Fixes for the selected DTC Menu Exit Exits the SureTrack dashboard Common Toggles the Common Replaced Parts Graph display open/ Replaced Parts close Graph Viewing Information SureTrack information is accessible (if available) when viewing DTCs within the Scanner function.
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SureTrack® SureTrack (Scanner) Dashboard Common Replaced Parts Graph Selecting the Fix It! icon from the DTC results screen opens the SureTrack The Common Replaced Parts graph (if available) is displayed by selecting the Fix dashboard. The initial Dashboard screen displays the Common Replaced Parts It! icon or can be viewed directly from the DTC results screen by selecting the Graph and either a Tip or Real Fix for the selected DTC (depending on availability).
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SureTrack® SureTrack (Scanner) Tips and Related Tips Real Fixes and Related Fixes Tips - Experience-based diagnostic and repair tips and information for the Real Fixes - Verified successful repair information and/or procedures for the – – selected DTC selected DTC. Related Tips - Additional Tips that may be related to the selected DTC Related Real Fixes - Additional Real Fixes that may be related to the –...
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SureTrack® SureTrack Online 15.5 SureTrack Online SureTrack Status Messages Status messages may be displayed to inform you of pending issues or general status. Depending on your software version and connection status, the following 15.5.1 SureTrack Features messages may be displayed in the SureTrack status bar: SureTrack is an integrated part of ShopKey Pro, and includes two navigation SureTrack Content May Be Available! - indicates SureTrack content may be •...
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SureTrack® SureTrack Online 15.5.3 SureTrack Screens 1Search Limited Top 10 Results Page Selecting 1Search Limited displays a Top 10 results page which includes: SureTrack Home Page (within ShopKey Pro) The SureTrack Home page within ShopKey Pro includes: Username Figure 15-24 Search Bar - use the search bar to enter a code, component or symptom to •...
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SureTrack® SureTrack Online Results Index Page SureTrack Results Page The Results Index page includes: Selecting an item from the Results Index page displays applicable repair information on the SureTrack results page. OEM Plus Results - provides results that best match the exact search criteria, •...
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SureTrack® SureTrack Online ProView Results Page Selecting the ProView tab from the SureTrack results page opens ProView. ProView provides graphical displays showing the direct relationship between a code or symptom to the component used to fix them. Figure 15-27 Information may include: Radial Graph - showing the relationship of the code or symptom to possible at •...
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ShopStream Connect ™ Section 16 Introduction 16.1 Using SSC (Connecting to your PC) This section provides a brief introduction to the features and operation of To connect and use SSC with your diagnostic tool: ShopStream Connect (SSC). 1. Download and install SSC on your PC from: SSC is a companion PC application (provided at no charge) that extends the http://diagnostics.snapon.com/ssc capabilities of your diagnostic tool, by connecting to your PC.
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ShopStream Connect ™ SSC Main Screen 16.2 SSC Main Screen 3— Data Manager Toolbar—provides control icons that perform a variety of operations on data files. The ShopStream Connect software will open automatically when you connect the 4— Main Menu bar—contains File, Edit, Tools, and Help menus. diagnostic tool to your PC USB connection, Using SSC (Connecting to your PC) 5—...
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ShopStream Connect ™ Scanner DataViewer 16.3 Scanner DataViewer 16.4 Image Viewer SSC allows you to view and print .bmp, .jpg and .sps image files (screenshots) saved SSC allows you to view data files recorded with your diagnostic tool, on your PC. on your diagnostic tool, with your PC.
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ShopStream Connect ™ Printing the (Code Scan) Vehicle System Report 16.5 Printing the (Code Scan) Vehicle System Report To print the Vehicle System Report, the saved code scan .XML file must be opened using ShopStream Connect. To print the Vehicle System Report using ShopStream Connect: 1.
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ShopStream Connect ™ Customizing the (Code Scan) Vehicle System Report 16.6 Customizing the (Code Scan) Vehicle To edit the Shop Information (header) of the Vehicle System Report: 1. From ShopStream Connect, select Tools > Options > Edit Shop Info System Report (Figure 16-9).
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ShopStream Connect ™ Customizing the (Code Scan) Vehicle System Report To edit the VIN and License Plate fields, and/or add notes to the Vehicle System Report: 1. From ShopStream Connect, open the code scan .XML file to be edited (Figure 16-11).
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ShopStream Connect User Manual from our website: 16-12). http://diagnostics.snapon.com/usermanuals The software checks the Snap-on web server for available updates. My Diagnostic Tool Figure 16-12 2. If service release updates are available, select Next to continue, then select...
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End User License Agreement is read. Use of the device Figure 16-15 Typical EULA acceptance screen acknowledges your acceptance of the End User License Agreement. The Snap-on Incorporated Software End User License Agreement is available at: https://eula.snapon.com/diagnostics To Accept: at the screen prompt...
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Maintenance Section 17 17.1.1 Cleaning the Touch Screen This section describes basic cleaning and battery replacement procedures for your diagnostic tool. The touch screen can be cleaned with a soft cloth and a mild window cleaner. Main Topic Links IMPORTANT Cleaning and Inspecting the Diagnostic Tool page 127 •...
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IMPORTANT Keep the following in mind when using and handling the battery pack: If replacing the battery pack, only use the recommended Snap-on replacement battery pack. Do not short circuit battery pack terminals.
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Maintenance Battery Pack Service 17.2.4 Disposing of the Battery Pack Always dispose of the battery pack according to local regulations, which vary for different countries and regions. The battery pack, while non-hazardous waste, does contain recyclable materials. If shipping is required, ship the battery pack to a recycling facility in accordance with local, national, and international regulations.
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Manuals / Technical Documentation - This manual is periodically revised to ensure the latest information is included. Download the latest version of this Snap-on® Training Solutions® - Training Videos (examples) manual and other related technical documentation at: http://diagnostics.snapon.com/usermanuals •...
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Diagnostic Quick Tips - Video Series NOTES Snap-on Diagnostic Quick Tips videos are available at no charge on our website and URL links (above) and titles listed (below) are subject to change and may not be available in all markets.
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Customer Support / Training Diagnostic Quick Tips - Video Series Snap-on® Training Solutions® - Diagnostic Quick Tips Videos (examples) Ford Relative Injector Flow Test Speed Up Your Diagnostics (Scanner) Ford TPMS Reprogramming The Power of Troubleshooter Tips (Scanner) Ford® 6.7L Transmission Solenoid...
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Download the latest version of this manual and other related technical documentation from the For a listing of Snap-on products that are protected by patents in the United States Snap-on Diagnostics website.
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Legal Information FCC Compliance Statement FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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