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Related Manuals for Western Digital ReadyView WDBULT0020HWT-HESN
Summary of Contents for Western Digital ReadyView WDBULT0020HWT-HESN
- Page 1 WD ReadyView™ Surveillance System User Manual: Advanced Features...
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Page 2: Table Of Contents
Table of Contents 1 Preface ................... 5 2 Part I: Direct Operations ..............6 Before You Begin ..........................6 Login ......................................6 Initial Configuration ..........................8 Preparation ....................................8 Wizard ......................................8 Live View ............................10 Live View Status ..................................10 Window Toolbar .................................. - Page 3 Playback by External File ................................38 Playback by Image ..................................38 Playback by POS ..................................38 File Management ..................................39 Backup .............................. 39 Recording Backup ..................................39 Image Backup ..................................... 40 Alarm ..............................41 Alarm Input and Output ................................41 Motion Detection ..................................
- Page 4 System Information ..................................70 Network Information ................................... 71 Log Query ....................................72 Import/Export ..................................... 73 System Restoration ..................................74 Automatic Maintenance ................................74 System Upgrade ..................................75 Shutdown ............................75 3 Part II: Web-Based Operations ............. 76 Before You Begin ..........................76 Login ..............................
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Page 5: Preface
IMPORTANT: This manual was designed for advanced users. Items in this manual are intended for self-serve functions and are NOT covered by Western Digital Tech Support. NOTE: WD ReadyView is designed and optimized for mobile app use. The mobile app is the preferred interface. -
Page 6: Part I: Direct Operations
Part I: Direct Operations An NVR supports three types of operations: mobile operations, direct operations and web-based operations. Direct operations require connecting a monitor and a USB mouse to the NVR (keyboard not supported); such equipment is not included. The NVR has an embedded web server and allows web-based operations. - Page 7 Before You Begin 4. Click the “E” button (in the Configuration column) at the far right; the camera’s browser window will open. 5. Login using the camera username and password. The default username is admin; the default password is Readyview123. 6.
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Page 8: Initial Configuration
Before You Begin 8. For each stream, change the video compression from H.265 to H.264, then change smart encoding from Advanced Mode to Basic Mode. 9. The process is complete. You may click Logout in the upper right corner or close the window. Initial Configuration 2.2.1 Preparation... - Page 9 Initial Configuration IMPORTANT: The default password is intended only for the first login and should be changed to a strong one containing at least eight characters (including uppercase and lowercase letters, digits and symbols) after your first login to ensure security. 3.
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Page 10: Live View
Initial Configuration 6. Click Next. 7. Set a recording/snapshot schedule, then click OK. NOTE: You may also edit wizard settings by clicking System > Basic > Wizard. Live View 2.3.1 Live View Status The following icons are used to indicate alarms, recording status, and audio status in a live view window. -
Page 11: Window Toolbar
Live View Icon Description Turn on audio (some third-party cameras have audio; cameras included with the WD ReadyView kit do not support audio.) Camera Status The IP camera is online, and live video is displayed. The IP camera is online, but the NVR has insufficient capacity to decode streams from the IP camera. -
Page 12: Screen Toolbar
Live View Icon Description Rest your mouse pointer on the icon to view bitrate info; click this button to view the camera ID and IP address, or to change the username and password used to connect the camera. Start two-way audio with the camera (if supported by a third-party camera;... -
Page 13: Shortcut Menu
Live View Icon Description Click to automatically hide the toolbar, or click to lock. 2.3.4 Shortcut Menu A shortcut menu as shown below appears when you right-click in a window. Menu Description Access the main menu. Most of operations described in this manual are Menu performed from the main menu;... -
Page 14: Zoom
Live View NOTE: The default sequence interval is eight seconds and can be set under System > Preview. You may drag video to the desired window on the screen. 2.3.6 Zoom Zoom in on an area of images in a window for details. Click the window and then click on the toolbar. -
Page 15: Image Configuration
Live View NOTE: The system adjusts the area automatically according to the window size and aspect ratio. Also, the system has specified a minimum size to ensure zoom effects. 2.3.7 Image Configuration Adjust image settings to get optimal images from a camera. Click the window and then click on the window toolbar. -
Page 16: Channel Configuration
Live View another specified window. The following example describes how to link window 1 to camera D2 and link window 2 to camera D1. Click window 1 on the right, and then click D2 under Camera on the left. Now D2 appears in window 1, and None appears in window 2. -
Page 17: Channel Management
Channel Configuration 2.4.1 Channel Management This chapter describes how to add and manage IP cameras connected to the NVR. Before you start, make sure the IP cameras are connected to your NVR via the network. 2.4.1.1 Adding an IP Camera This section lists multiple ways to add an IP camera. - Page 18 Channel Configuration Click 2. Select the desired IP camera, then click Add. Option 3 This option is only applicable to NVRs with PoE ports or switching ports. Connect an IP camera to a PoE port (or a switching port) with a network cable. The connected camera will be added to the NVR automatically.
- Page 19 Channel Configuration NOTE: Contact the camera manufacturer for resource paths. 5. Edit settings in the Add/Modify window as needed, including the IP address, username and password, then click Add. Check the status in the camera list. 2.4.1.2 Managing an IP Camera Manage IP cameras under Camera >...
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Page 20: Osd Configuration
Channel Configuration In the left list, select the check box for channel 1, then click the button. Channel 1 now appears in the right list. Perform the same operations to channel 4. 2. In the right list, select channel 4 and then click . -
Page 21: Image Configuration
Channel Configuration 2.4.3 Image Configuration 1. Click Camera > Image. 2. Select the desired camera and scene. 3. Adjust the settings on the various tabs as needed to achieve the optimal images. See the following sections for more information. NOTE: A scene can be selected only when supported by the IP camera. To restore default image settings, click Default in the lower right corner. - Page 22 Channel Configuration 2.4.3.2 Exposure 1. Click the Exposure tab. 2. Adjust the settings as needed. Parameter Description Select the correct exposure mode to achieve the desired exposure Exposure Mode effect. Shutter is used to control the light that comes into the lens. A fast Shutter(s) shutter speed is ideal for scenes in quick motion.
- Page 23 Channel Configuration Parameter Description Enables WDR to ensure clear images in high contrast conditions. After enabling WDR, you can improve image quality by adjusting the WDR Level WDR level. 2.4.3.3 White balance 1. Click the White Balance tab. 2. Adjust the settings on this tab. Parameter Description Adjust the red or blue offset of the image:...
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Page 24: Privacy Mask Configuration
Channel Configuration 2.4.4 Privacy Mask Configuration A privacy mask is an area of solid color covering certain parts of the monitored area. A privacy mask prevents specified areas from being viewed and recorded. Multiple mask areas are allowed. Click Camera > Privacy Mask. 2. -
Page 25: Setting And Calling A Preset
PTZ Control Button Description Adjusts the zoom, focus, and iris of the PTZ camera. You can also zoom in or out using the scroll wheel on the mouse. Controls the rotation speed of the camera. 1 means the slowest, and 9 means the fastest. -
Page 26: Setting A Preset Patrol
PTZ Control 2. Add presets. a. Click the directional buttons to move the PTZ camera to the desired position. b. Adjust the zoom, focus, and iris as needed. c. Select a preset number not in use, and then click the icon (under Save). -
Page 27: Setting A Recorded Patrol
PTZ Control 3. Repeat steps 1 and 2 to add all presets (keypoints), and adjust the sequence of these presets by clicking . Modify or delete a preset by clicking . Clicking will delete all keypoints. 4. After completing the configuration, click Apply to save the settings; the keypoints for preset patrol 1 are complete. -
Page 28: Recording And Snapshot
PTZ Control Click Auto Guard and then select Enable. 2. Select the desired mode from the drop-down list and then complete other settings accordingly. 3. Click Apply to save the settings. Recording and Snapshot Video recording has different levels of priority. From high to low, the order is event recording, manual recording, and scheduled recording. - Page 29 Recording and Snapshot Parameter Description Combinations of resolutions and frame rates. Note: This parameter is Capture Mode effective only when the camera is connected to the NVR via the private protocol. · Normal: main stream intended for scheduled recording. · Event: main stream intended for recording, triggered by events such Stream Type as alarm inputs or motion detection alarms.
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Page 30: Draw Or Edit A Schedule
Recording and Snapshot 2. Set the parameters as needed. NOTE: Scheduled snapshot uses the Normal type of schedule. Event-triggered snapshot is triggered by an event such as an alarm input and a motion detection alarm. Settings related to event-triggered snapshots also apply to manual snapshots. Snapshot interval is the length of time between two snapshots. -
Page 31: Scheduled Recording And Snapshot
Recording and Snapshot 2.6.3 Scheduled Recording and Snapshot 2.6.3.1 Scheduled Recording The scheduled recording function records video according to a set schedule, which is different from manual or alarm-triggered recording. A 24×7 recording schedule is enabled by default and may be edited as needed to record video during specified periods only. -
Page 32: Alarm Triggered Recording And Snapshot
Recording and Snapshot which represents motion detection recording. The following figure shows an example. 2.6.4.2 Motion Detection Snapshot Motion detection snapshot is similar to motion detection recording. You need to enable and configure a motion detection alarm first (see steps 1 to 3 in Motion Detection Recording details, then proceed with the following steps. -
Page 33: Manual Recording And Snapshot
Recording and Snapshot 4. Set a schedule under Storage > Recording. For detailed steps, see Draw or Edit a Schedule Make sure the schedule type is Alarm. The set schedule appears in red, a color which represents alarm-triggered recording. The following shows an example. 2.6.5.2 Alarm Triggered Snapshot Alarm triggered snapshot is similar to alarm triggered recording. -
Page 34: Holiday Recording And Snapshot
Recording and Snapshot 2.6.7 Holiday Recording and Snapshot Holiday recording and snapshot allows you to specify certain time periods as holidays for scheduled recording and snapshot. Specify certain date(s) as holidays, then configure recording or snapshot schedules on these days. 2.6.7.1 Holiday Recording Click System >... -
Page 35: Playback
Recording and Snapshot · Motion detection OR alarm triggered ("M or A" for short): recording or snapshot is triggered when a motion detection alarm OR an input alarm occurs. When you choose an Event type of recording or snapshot, make sure you have enabled the corresponding alarm function and configured alarm-triggered recording/snapshot. -
Page 36: Playback By Camera And Date
Playback Button Description Slow down or speed up. Note: Click to restore the normal playback speed after clicking , and vice versa. Forward by frame. Start or stop clipping video. Takes a snapshot. The window borders will flash white. Lock. Add a default or custom tag. -
Page 37: Playback In Corridor Mode
Playback 4. In the drop-down list right to playback mode: High Definition means video recorded with the main or sub stream; Standard Definition means video recorded with the third stream. 2.7.4 Playback in Corridor Mode Play recordings in corridor mode in multiple windows. In the playback window, click Corridor from the drop-down list in the upper left corner. -
Page 38: Playback By Smart Search
Playback 2.7.7 Playback by Smart Search This function provides an efficient way to review recordings containing smart search results such as detected motions. In smart playback mode, the system analyzes recordings for smart search results. If such results are detected, the progress bar is highlighted in green, and the video plays at the normal speed, allowing you enough time to view details;... -
Page 39: File Management
Playback 4. Click to start playback. 2.7.11 File Management File management allows you to manage video clips, tags, and snapshots taken during playback, and to lock or unlock files. Take a snapshot during playback. a. Click in the playback window to take a snapshot of the desired image. b. -
Page 40: Image Backup
Backup 3. Select the desired recording(s), then click Backup. 4. Select a partition. a. Back up to a USB storage device: Set the destination in the USB storage device, then click Backup. The recording(s) will be saved to the specified folder. NOTE: You may want to create a new folder for the recording(s) by clicking New Folder. -
Page 41: Alarm
Backup Click Backup > Image. 2. Set the search conditions, then click Search. Search results are displayed. NOTE: Image resolution depends on the resolution from the output interface and the number of windows displayed when the snapshot is taken. 3. Select the desired file(s), then click Backup. 4. -
Page 42: Motion Detection
Alarm NOTE: The default schedule is 24 × 7. You may change it as needed and set up to eight different periods for each day. Time periods cannot overlap. To apply the same arming schedule to other days, select the intended days to the right of "Copy To." To apply the same settings to other cameras, click Copy, select cameras, then click OK. -
Page 43: Tampering Detection
Alarm NOTE: The default schedule is 24×7. You may change it as needed and set up to eight different periods for each day. Time periods cannot overlap. To apply the same arming schedule to other days, select the intended days to the right of "Copy To". 6. -
Page 44: Vca
Alarm 4. (Optional) Click Copy to apply the same settings to other cameras. 2.9.5 VCA refers to Video Content Analysis. 2.9.5.1 Basic Configuration 1. Click Alarm > VCA. The Basic page is displayed. 2. Select the camera, then select Save VCA Images if you want to use the VCA search function. 2.9.5.2 Face Detection Face detection is used to detect human faces in a specified surveillance area. - Page 45 Alarm Click Alarm > VCA > Intrusion Detection. 2. Select the camera and then select Enable to enable intrusion detection. 3. Draw the detection areas on the screen and set the detection rules (including sensitivity, threshold and percentage). Up to four separate areas are allowed. Threshold is defined as the minimum length of time an object stays in the detection area(s).
- Page 46 Alarm 5. (Optional) Click the icon to the right of Arming Schedule, then set the time when the actions will be triggered. 6. Click Apply to save the settings. 2.9.5.5 Audio Detection An audio detection alarm occurs when a camera detects a sudden change in sound volume. Click Alarm >...
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Page 47: Defocus Detection
Alarm Click Alarm > People Counting. 2. Select the camera, then select Enable Shoulder Demarcation. Draw a virtual line on the screen to set the minimum detection width. People narrower than the set width will be ignored. 3. Click the Draw button, then draw lines on the left. Set the entrance direction and sensitivity as needed. -
Page 48: Auto Tracking
Alarm 2. Select the desired camera, then select Enable to enable scene change detection. 3. Click the icon to the right of Trigger Actions, and set the action(s) to trigger. For more details, see Alarm-Triggered Actions 4. (Optional) Click the icon to the right of Arming Schedule, then set the time when the actions will be triggered. -
Page 49: Object Left
Alarm 6. Click Apply to save the settings. 2.9.9 Object Left Detect object left behind in specified areas and trigger an alarm. Click Alarm > VCA > Object Left. 2. Select the camera and select Enable to enable detection of objects left behind. 3. -
Page 50: Alert
Alarm NOTE: When drawing a detection area, you can use up to six (6) points to specify the area. Up to four (4) separate detection areas area allowed. 4. Set the sensitivity and time threshold: 5. Click the icon to the right of Trigger Actions, then set the action(s) to trigger. For more details, see Alarm-Triggered Actions 6. -
Page 51: Alarm-Triggered Actions
Alarm Click Alarm > Buzzer. 2. Set the duration as needed; the range is 1 to 600 seconds. 3. Click Apply to save the settings. 2.9.13 Alarm-Triggered Actions An alarm can trigger actions, for example, buzzer, recording, and preview. The supported actions may vary by NVR model. -
Page 52: Vca Search
VCA Search 2.10 VCA Search VCA (Video Content Analysis) searches include behavior, human face, and people counting. Only certain NVR models support this function. You need to select Alarm > VCA > Save VCA Images before using the behavior and face search functions. 2.10.1 Behavior Search Use behavior search to search for recordings triggered by detected behaviors, including cross line and intrusion. -
Page 53: People Counting
VCA Search 2.10.3 People Counting Use people counting to count people entering and/or leaving an area during a specified period (day, week or year). 1. Click VCA Search > Counting. 2. Select a camera. 3. Select a counting type (people entered or left). 4. -
Page 54: Network Configuration
VCA Search Click VCA Search > Vehicle. 2. Select the camera. 3. Set the time range. 4. Enter a license plate number, vehicle color, and plate number. 5. Click Search. 2.11 Network Configuration Network configuration is required if your NVR operates in a network. NOTE: You will need to obtain your NVR IP address using the WDRVTool using the following directions. -
Page 55: Pppoe
Network Configuration 3. Click Apply to save the settings. NOTE: For an NVR with multiple NICs, you can configure the NICs and choose a default route (currently NIC1). If your NVR has a PoE port or a switching port, you can configure an internal NIC IPv4 address. -
Page 56: Port
Network Configuration Click System > Network > DDNS. 2. Enable DDNS, select a DDNS type, and then complete other settings. If the DDNS type is DynDNS or No-IP, enter the domain name, username and password. The domain name is the one that you have successfully registered at a domain name registration website (e.g., DynDNS). - Page 57 Network Configuration 2.11.5.1 UPnP UPnP enables the NVR to discover other devices on the network and establish network services such as data sharing and communication. To use UPnP in your NVR, you must enable UPnP in the connected router. With UPnP enabled for Network Address Translation (NAT), the ports on the NVR can be mapped automatically to the router, and computers can access your NVR from outside the LAN.
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Page 58: Email
Network Configuration entering the following information in the address bar of your web browser: router's WAN port IP address:external HTTP port. For example, if 10.2.2.10 is the IP address and 82 is the HTTP port, then you enter http://10.2.2.10:82. 2.11.6 Email After email is enabled as a triggered action (in the Trigger Actions window) and configured properly, the NVR sends an email notification to the specified email addresses if an alarm occurs within the time period set in the arming schedule. -
Page 59: Snmp
Network Configuration NOTE: Click Test to verify whether an FTP connection can be established. If the remote directory is not specified, the system will create different folders directly by IP, time, and camera. You may also specify a remote location directly, for example, FTPtest/xxx/xxx; the system will create the directory first and then create folders by IP, time and camera. -
Page 60: Alarm Service
Network Configuration Snmp V3: Set authentication password (for the platform to access the NVR) and encryption password (for encrypting data sent from the NVR to the platform). 3. Click Apply. 2.11.9 Alarm Service Use this function to send alarm signals to an external alarm device (for example, an alarm control panel) when an alarm or an alert occurs. -
Page 61: Multicast
Network Configuration 3. Click OK. 4. Log in to the camera's Web interface and complete settings on Setup > Config Management > Photo Server. The settings may vary depending on the platform communication type you choose. Some settings are described below. TMS Server: IP address of the NVR TMS Server Port: Database port configured on the NVR. -
Page 62: Disk Configuration
Network Configuration · 239.0.0.0 through 239.255.255.255 are for private use like 192.168.x.x. 2.12 Disk Configuration 2.12.1 Disk Management Use Disk Management to view disk information, including total/free disk space, disk status, disk type, disk usage, and disk properties. Admin users can format disks and edit disk properties. Click Storage >... -
Page 63: Space Allocation
Disk Configuration Click Storage > Disk Group. 2. Select Enable Disk Group. By default all disks belong to Disk Group 1. Click the icon for the disk to edit, then select a group to which the disk will be assigned. 3. -
Page 64: Hard Disk Detection
Disk Configuration Allocated Option Description Space The camera shares unallocated space, and the oldest recordings/snapshots will be overwritten when the space is used Overwrite Other The camera's oldest recordings/snapshots are overwritten when values the allocated space is used up. The camera shares unallocated space, and the oldest recordings/snapshots are overwritten when the space is used up. -
Page 65: System Configuration
Disk Configuration Bad Sector Detection Bad sector detection checks for bad sectors in hard disks. Click Maintain > HDD > Bad Sector Detect. 2. Select the desired disk and detection type, and then click Detect to start detection. Click Stop to end the test. -
Page 66: Time Configuration
System Configuration password are still required for log in after a logout. You may also set startup Wizard here by clicking Wizard. 3. Click Apply to save the settings. 2.13.2 Time Configuration 2.13.2.1 Time Click System > Time > Time. 2. -
Page 67: Transaction Configuration
System Configuration 2.13.3 Transaction Configuration This function is intended for cafe- or supermarket-type scenarios when the NVR is connected to a POS system. When configured properly, the NVR obtains data from the POS system and displays information in form of text with video images. Only certain NVR models support this function. -
Page 68: Security Configuration
System Configuration · Operator · Guest Click System > User. 2. To add a user, click Add, and then set the username, user type, password, and permissions as needed. Click OK to save the settings. 3. To edit or delete a user, click the icons as needed. - Page 69 System Configuration 2.13.5.3 ARP Protection ARP protocol is used to associate an IP address with a hardware MAC address. ARP attacks mainly occur on LAN, in which attackers use forged IP and MAC addresses. APR protection prevents this kind of attack by verifying the gateway's MAC address in all access requests. Note that changing the NIC working mode will disable ARP protection automatically.
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Page 70: System Maintenance
System Configuration 3. Click Apply to save the settings. NOTE: Only an admin can configure a secure password. 2.14 System Maintenance 2.14.1 System Information Click Maintain > System Info to view the basic NVR information for maintenance purpose. System Info View basic information such as device model, serial number, firmware version, build date and operation time. -
Page 71: Network Information
System Maintenance Online User Click the Online User tab for information about users who are currently logged in. Disk Status Click the Disk tab to view the hard disk status and disk properties. 2.14.2 Network Information Traffic Click Maintain > Network Info > Traffic to view network traffic information Network Detection Click Maintain >... -
Page 72: Log Query
System Maintenance file. NOTE: The packet size is 1520 byes by default and can be changed as needed. The backup file of the captured packets is named in NIC name_time.pcap format. Packets cannot be captured if it is already started on the Web interface. If you use PPPoE, a virtual NIC will appear in the list after the dial-up succeeds, and you may capture packets sent to and from this NIC. -
Page 73: Import/Export
System Maintenance 3. Click Query. 4. If the icon is displayed under Play, click to view the recording that started one minute before the alarm time and ended ten minutes after the alarm time. The icon indicates the function is not available. 5. -
Page 74: System Restoration
System Maintenance 2. Select a device type. NVR: History diagnosis information is generated at 00:00 every day. To export history diagnosis info, click Export at the bottom. To export current diagnosis info, click Export right to Current Diagnosis Info. IPC: History diagnosis info is generated at 00:05 every day. Select channels, then click Export at the bottom. -
Page 75: System Upgrade
System Maintenance IMPORTANT: Files deleted automatically cannot be recovered. 2.14.7 System Upgrade Upgrade the NVR under Maintain > Upgrade directly (using an upgrade file saved to USB storage device) or by cloud (through a cloud server). To upgrade by cloud, ensure that the NVR is connected to a fully functional DNS server (configured under System >... -
Page 76: Part Ii: Web-Based Operations
Part II: Web-Based Operations Before You Begin You may access and manage your NVR locally using a web browser on a PC (through the Web interface). Check the following items before you begin: · Access will be authenticated during login, and operation permissions are required. ·... -
Page 77: Live View
Live View Live View The Live View page is displayed when you are logged in. The following figure shows an example. The following table lists the Live View control buttons. Button Description Two-way audio Start or stop live view in all windows Switch screen layout Select stream type Take a snapshot... -
Page 78: Playback
Live View · icon means two-way audio is available. Click to start two-way audio with the NVR or a camera (depending on where the icon is displayed). · Only the main stream is displayed when the camera is offline, or it supports only one stream. -
Page 79: Configuration
Playback Button Description Stop Slow down or speed up Rewind or forward by frame Clip video/pause Take a snapshot Adjust sound volume; turn on or off sound Configuration Click Setup on the top, then click the menus on the left to configure parameters. WD ReadyView™... -
Page 80: Appendices
Appendices Appendix A: Typical Applications Typical Application 1 The NVR, IP cameras, and PC are connected on a private network (or LAN). The IP cameras can be connected to the NVR directly or via a switch. The NVR and the connected IP cameras are managed by using a monitor or by using a web browser on the PC. -
Page 81: Appendix B: Acronyms
Appendix A: Typical Applications Typical Application 3 The NVR and the connected IP cameras are located on a private network (or LAN), the devices are managed through the cloud server via a mobile phone. Appendix B: Acronyms Acronym Description Constant Bit Rate DDNS Dynamic Domain Name Service DHCP... -
Page 82: Appendix C: Faqs
Appendix B: Acronyms Acronym Description Software Development Kit S.M.A.R.T. Self-Monitoring, Analysis and Reporting Technology UPnP Universal Plug-and-Play Universal Serial Bus Video Graphics Array Variable Bit Rate Appendix C: FAQs Problem Possible Cause and Solution Double-click the lower left corner of the login dialog box as admin. A dialog box appears. - Page 83 Appendix C: FAQs Problem Possible Cause and Solution The NVR displays live · Set the camera to encode the sub stream, and decrease the video for some resolution to D1. cameras and No · Set the NVR to use the sub stream first for live view. Resource for others.
- Page 84 Western Digital, the Western Digital logo, WD, the WD logo, My Book, WD Purple and WD ReadyView are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the U.S. and/or other countries. Apple and the Apple logo are trademarks of Apple Inc.
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