Trouble Shooting - Limitless Innovations TikiTunes User Manual

Trouble Shooting

If you are experiencing trouble with your TikiTunes, try the following solutions.
If you are not able to resolve the issue, please contact Customer Support:
Support@LimitlessInnovations.com | (855) 843-4828
• The ambient light will not work.
• Recharge the TikiTunes.
• Reset the TikiTunes. It might need to be rebooted on occasion
to correct minor issues. See page 5 for instructions on how to turn
on/off the TikiTunes. Wait 15 seconds before turning it back on.
• Two TikiTunes will not pair together.
• The TikiTunes must be connected to one another before connecting
to a Bluetooth enabled device. Forget or remove the TikiTunes from all
mobile devices.
• Reset both TikiTunes. Follow the directions on page 5, section 2 to
pair the TikiTunes.
• Move the TikiTunes closer together. They must be within 1-2
each other while pairing.
• The power turns off suddenly.
• Recharge the TikiTunes. It may need to be reset on occasion.
• TikiTunes does not show up in the Bluetooth menu on my device.
• TikiTunes may be connected to another device. "Forget" the TikiTunes
in the Bluetooth settings on all near-by devices.
• Reboot the Bluetooth connection by turning the device's
Bluetooth off and back on again.
• Reboot the mobile device.
• Reset the TikiTunes.
• Humming, buzzing, or poor sound quality.
• Try moving the TikiTunes. There may be an interference from a
surrounding device, item, or frequency.
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