Do you have a question about the XBR-65Z9D and is the answer not in the manual?
Questions and answers
Dan
January 17, 2025
How do I check usage hours on Sony Z9D TV?
1 comments:
Mr. Anderson
February 3, 2025
To check the usage hours on the Sony XBR-65Z9D TV:
1. Turn off the TV using the Sony remote. 2. Press the following buttons on the Sony remote in rapid succession: Display, #5, Volume Up, Power. 3. This will bring up the Diagnostic Screen. The bottom 5 numbers on the left indicate the usage hours. 4. To exit, press the Home button on the Sony remote.
MODEL LIST MODEL COLOR COMMANDER DEST. MODEL COLOR COMMANDER DEST. XBR-65Z9D Black RMF-TX201U (UC2) US/CND XBR-75Z9D Black RMF-TX201U (UC2) US/CND (LA1) MEXICO RMF-TX200B (BR6) BRAZIL XBR-100Z9D Black RMF-TX201U (UC2) US/CND (LA1) MEXICO XBR-65/75/100Z9D...
Components identified by shading and ! mark on the schematic diagrams, exploded views, and in the parts list are critical for safe operation. Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual.
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Les composants identifi es par une trame et par une marque du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony. Les reglages de circuit dont l’importance est critique pour la securite du fonctionnement sont identifi es dans le present manuel.
WARNINGS AND CAUTIONS USE CAUTION WHEN HANDLING THE LCD PANEL When repairing the LCD panel, be sure you are grounded by using a wrist band. When repairing the LCD panel on the wall, the LCD panel must be secured using the 4 mounting holes on the rear cover. Do not press on the panel or frame edge to avoid the risk of electric shock.
SAFETY CHECK-OUT After correcting the original service problem, perform the following safety checks before releasing the set to the customer: 1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges. 2.
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SAFETY CHECK-OUT Leakage Test (To protect electric shock when customer touch the terminal.) Leakage current can be measured by V: Voltmeter or oscilloscope (r.m.s. or peak reading) Stabilized power supply instrument and isolated voltage transformer: Use too much current capacity and isolated voltage transformer does not need to use stabilized power supply equipment Specification of RMS volt meter: Input resistance >...
SELF DIAGNOSIS FUNCTION The units in this manual contain a self-diagnostic function. If an error occurs, the Smart Core Red LED will automatically begin to flash. The number of times the LED flashes translates to a probable source of the problem. A definition of the Smart Core Red LED flash indicators is listed in the instruction manual for the user’s knowledge and reference.
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SELF DIAGNOSIS FUNCTION [SELF DIAGNOSTIC SCREEN DISPLAY] Error Item Error count Format of error timestamps SELF CHECK YYMMDDhhmmss (in UTC) Example: Back << 120823132523 -> Aug 23 2012 13:25:23 UTC MAIN POWER 000000000000 000000000000 000000000000 * Only when time is set, an error timestamp DC ALERT 000000000000 000000000000...
ADJUSTMENT HOW TO ENTER SERVICE MODE 1) Go to TV standby condition by remote commander. 2) Press the buttons on the remote commander as follows, and enter service mode. 3) Service mode display. Service Mode Model Information >> Self diagnosis History >>...
ADJUSTMENT SOFTWARE VERSION 1) In Service Mode, select “Model Information”, press “Enter” or “→” button to enter Status Information. Main Micro Service Mode SW Version: Model PKG2.011.0010NAB NVM Version: 0001 UC2 Model Information >> Boot Version: V1.000 Self diagnosis History >>...
ADJUSTMENT SERIAL NUMBER EDIT (1) 1) In “Service Mode”, select “Model Information” by pressing “↑” or “↓” then pressing “Enter” or Service Mode “→” button to enter inside. Model Information >> Self diagnosis History >> 2) Select “Serial Number Edit” by pressing “↑” or “↓” button then pressing “→” button. Video / Audio >>...
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ADJUSTMENT SERIAL NUMBER EDIT (2) YES is selected, the input data is saved into EEPROM. Service Mode SERIAL NUMBER EDIT is greyed out and the serial number that has been input is displayed. >> Status Information User will no be able to edit anymore.
ADJUSTMENT MODEL NUMBER SETTING 1) In “Service Mode”, select “Model Information” by pressing “↑” or “↓” then pressing “Enter” or “→” button to enter inside. 2) Select “Model Number Setting” by pressing “↑” or “↓” button then pressing “Enter” or “→” button. 3) Press “↑”...
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ADJUSTMENT WB ADJUSTMENT c. To change data , press “←” or “→” on remote commander. (Please apply when the Main board or panel is replaced.) In “Panel/PQ” service mode. a. Go to “WB Adjustment” category by “↑” or “↓”. << Back <[ ]>...
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ADJUSTMENT 2. In “WB/Mura/CUC data transfer”. WB/MURA/CUC DATA TRANSFER a. Select “WB/Gamma data transfer” by pressing “↑” or “↓” on remote commander. (Please apply when the Main board or panel is replaced.) 1. In “Panel/PQ” service mode. b. To change the items, press “←” or “→” on remote commander and press “Enter” a.
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ADJUSTMENT HDD PERFORMANCE CHECK 1. In “Service Mode”, select “General Setting” by pressing “↑” or “↓” then 3. A message "Please wait ..." is displayed during performance check processing. pressing “Enter” or “→” button to enter inside. Service Mode Service Mode Model Information >>...
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ADJUSTMENT HDD RE-REGISTRATION 1) In “Service Mode”, select “General Setting” by pressing “↑” or “↓” then pressing “Enter” or “→” button to enter inside. 2) Select “AAA” by pressing “↑” or “↓” then pressing “Enter” or “→” button to enter inside. Service Mode General Setting Model Information...
USB UPDATE 1:Download USB image and unzip file. 2: copy unzip file to USB memory root folder. 3: USB memory insert TV. 4:USB image is newer soft version. 4:USB image is not newer soft version. Automatically show message and start update. Automatically show message and start update.
TROUBLE SHOOTING TRIAGE Confirm the symptom from the customer. Select that symptom from the chart. Bring all the boards and cables listed for that symptom. Follow the troubleshooting charts in the technical guides to isolate the board. Chart Color Code. RED DOT: Most likely defective part BLUE TRIANGLE: Secondary possible defective part BLACK TEXT: Board that may correct the symptom...
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TROUBLE SHOOTING FLOW 1-1. NO POWER with G* board No Power Check STBY 3.3V Replace C497 Between G* Board to G* Board near CN401 DPA Board Harness on DPA board Harness Check STBY 3.3V Replace C402 R407, R408 Between DPA Board to near CN400 on DPA Board BM2 Board Harness...
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TROUBLE SHOOTING FLOW 1-2. NO POWER U-COM FAILURE START Check MAIN_VCC Check +12V_MAIN Line Check VDD R437 Voltage. Check +3.3V_STBY (G board or IC403 on DPA). C419 Voltage. Is the voltage >1.6V? C402, CN400 #1pin Is the voltage >3.0V? Check P_ON_VBUS Check DC_OFF_DET Check DC_OFF_DET P-on ucom #pin11...
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TROUBLE SHOOTING FLOW 1-2. NO POWER U-COM FAILURE from the previous page Check P_ON_#2 DC_OFF_DET check P-on ucom #pin14 Change IC401 Is the voltage >3.0V? START Check ORESETB P-on ucom #pin12 Change IC401 Is the voltage >3.0V? Check DC_OFF_DET R420 IC400 is working OK Is voltage <...
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TROUBLE SHOOTING FLOW 1-3. NO POWER DDCON/LDO START Check fuse F4xx / F40xx/F6xx Change Fuse Is fuse OK? Check Vcc voltage Check POWER_ON P-on ucom #pin19 C4xx / C40xx/C6xx (Refer 1-2 No Power U-Com Failure) Is voltage >12.0V? 1-2 No Power U-Com Failure Check Enable pin voltage Is voltage >2.5V?
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TROUBLE SHOOTING FLOW 1-3. NO POWER DDCON/LDO DDCON check START Check IC404 Vcc voltage Check Vcc voltage Check C454 C602 D600 Change D600 Is voltage >12V? Is voltage >3V? Is diode alive ? Check +3.3V_STBY. G board or IC408 on DPA Check Vcc voltage Check Change D601...
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TROUBLE SHOOTING FLOW 1-3. NO POWER DDCON/LDO LDOs check START Check +3.3V_DDC_OUT Check Vcc voltage DDCON (IC409) C4xxx C6xx Is voltage >3V? +3.3V_STBY (Gx board) 1-2 No Power U-Com Failure Check Enable pin voltage Is voltage >3V? Enable source Change LDO IC XBR-65/75/100Z9D...
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TROUBLE SHOOTING FLOW 1-4. NO POWER MUFFIN2 FAILURE Muffin2 Fail Suspected Muffin2 LOG is Write DDR check Is there DDR error? Replace DDR displayed bootloader Check Muffin Log Power uCom and Follow 1.2&1.3 related to eMMC Replace eMMC DDCON/LDO OK? Is there “CRC error”...
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TROUBLE SHOOTING FLOW 2-1. LED BLINKING 2X (MAIN POWER ERROR) with G* board 2-time blinking Check “+12V_MAIN” at pin 11/13 of CN400 G* Board on BM2 Board, Voltage > 13.2V ? BM2 Board XBR-65/75/100Z9D...
TROUBLE SHOOTING FLOW 2-2. LED BLINKING 3X (DC ALERT AND AUDIO ERROR) DC_ALERT AUDIO ERROR LED 3x blinking 3-time blinking (Audio Error) Check (1) B-PWB +5.0V_VBUS at “C431” Replace B-K Harness Audio Error VDD-GND short ? OK ? 4.959V<Voltage<5.285V? Power Off IC402,etc (2) B-PWB Replace*...
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TROUBLE SHOOTING FLOW 2-3. LED BLINKING 4X (LED VOLTAGE ERROR AND BCM ERROR) LED VOLTAGE ERROR BCM ERROR 4-time blinking 4-time blinking “L” Check “LD_ERR” Ground Impedance of Replace the Replace Replace LD Board at R4441 BE_SCL1/SDA1_LD LD board DPA Board R5053/R5054 LD board on the DPA Board...
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TROUBLE SHOOTING FLOW 2-4. LED BLINKING 5X (PANEL COMMUNICATION ERROR) 5-times blinking Change Change BM2 board Panel (T-con) DPA board suspicious Check “+12.5V_TCON” at Replace G Board R5243 G Board suspicious Symptom Symptom on DPA improvement improvement Panel (T-Con) is DPA board is Symptom suspicious...
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TROUBLE SHOOTING FLOW 2-5. LED BLINKING 6X (BACKLIGHT ERROR) 6-times blinking Harness / Check Voltage of Check Connection BL_ERR_DET Change Symptom harness/connection Harness broken on 21pin of CN401 harness Improvement G board to DPA on DPA improvement Harness / G board Connection OK Symptom G board...
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TROUBLE SHOOTING FLOW 2-6. LED BLINKING 7X (TEMPERATURE ERROR) 7-time blinking Setting circumstance is OK? Set to another Temperature, location, etc. Ventilation, etc. Change B* Board, and Aging a few Panel hours Symptom improvement Check I2C_C bus B* Board NG Temp sensor communication OK? I2C_C bus dumping or...
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TROUBLE SHOOTING FLOW 3-1. NO SOUND No Sound Without LED 3x No sound only Go to Analog RF and Digital RF ? 3-6 No Sound Tuner Select [External Inputs] AV receiver is connected [BRAVIA Sync Settings] to HDMI in ? [BRAVIA Sync Control][off] Go to No sound only HDMI ?
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TROUBLE SHOOTING FLOW 3-2. NO SOUND (AUDIO) 3-3. NO SOUND (POWER OFF CHECK) No Sound Power Off Check Power Off Check From 2-2 From 3-1 Audio Measure the Speaker (1) B-PWB impedance by multi-meter Replace Speaker PVDD-GND short ? Replace B Board Less than 3Ω...
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TROUBLE SHOOTING FLOW 3-4. NO SOUND (POWER ON CHECK) Power On Check From 2-2 (4) POWER_AU check POWER_AU is supplied to DPA for a moment before LED 3x brinking ? Replace G-PWB OK ? Return to 2-2 Finish XBR-65/75/100Z9D...
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TROUBLE SHOOTING FLOW 3-5. NO SOUND (AUDIO HP/AUDIO OUT) No Sound Audio HP/Audio out [Sound] [Headphone] Headphone Volume [Headphone/Audio out] Increase Headphone Volume is set to MIN? is set to ? Replace BM2 [Audio Out (Fixed)] Replace BM2 [Audio Out (Variable)] Volume Increase Volume is set to MIN?
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TROUBLE SHOOTING FLOW 3-6. NO SOUND (TUNER) No Sound with normal picture Only RF tuner input? Please refer Audio Check IC1000 (SOC) troubleshooting XBR-65/75/100Z9D...
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TROUBLE SHOOTING FLOW 3-7. NO SOUND (HDMI 1/2/3/4) No Sound Check the picture Refer to 4-4 HDMI NO PICTURE Does this model have Check the mode Connect Stereo mini jack cable between Source and the TV, and Analog Audio In Change “HDMI/DVI Audio Source”...
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TROUBLE SHOOTING FLOW 4-1. NO PICTURE BL_ON (L or H): IC401 #18pin (for 4K BFM/BM2 board) No Picture BL_ON:H Check Smart Core Check Replace Got Any Normal Replace LCD Panel Behavior BL_ON the V by One FFC Display? the B-PWB (T-CON) (5x Blinking) on the main board...
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TROUBLE SHOOTING FLOW 4-2. NO PICTURE No Picture Component Video 2 No Picture No Picture Check J2600 Con Check if input OSD NG (Vpp: 0 V) VIDEO_DET at Check J2600 is GREY OUT Check if input OSD NG (Vpp: 0 V) R2626, Connection, OK if it is highlighted...
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TROUBLE SHOOTING FLOW 4-2. NO PICTURE Input Skip function No Picture Video 2 No Picture Check J2601 Check if input OSD NG (Vpp: 0V) Connection, is GREY OUT VIDEO_DET OK if it is highlighted At R2631 OK (Vpp: 3.3 V) Detailed check all NG (Vpp: 0V) parts at VIDEO_DET...
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TROUBLE SHOOTING FLOW 4-3. NO PICTURE (TUNER) RF input no picture / noisy picture Check RF source cable Change RF cable and antenna and antenna, OK? Check Tuner power line: 3.3V at JL2800 = 3.3V? 1.8V at JL2801 = 1.8V? Please refer DDCON troubleshooting DEM_3.3V at JL2830 = 3.3V? (BM2 only) A_RESET value at JL2807 = 3.3V?
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TROUBLE SHOOTING FLOW 4-3. NO PICTURE (TUNER) From Previous page Digital Satellite Terrestrial/Cable Analog Check Tuner power line 12V LNB Voltage 12V at JL2822 = 12V? Checking For TW, NA- ATSC(MX/UC), For AEP_W, JP_SKP, JP_SKP(Opticast) and PA_T2, CH/HK, and LA- LA-ISDB-T T2(COL) Refer Analog Tuning...
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TROUBLE SHOOTING FLOW 4-3. NO PICTURE (TUNER) FOR ANALOG TUNING For LA-ISDB(BR/AR), LA-T2(COL) and TW only Analog Tuning For Other destination Confirm ANT or Cable connection Check IC1000 (SoC) Channel can be lock? Check part mounting condition Change NG parts for analog control line “IFOUT_N, IFOUT_P, IFAGC”...
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TROUBLE SHOOTING FLOW 4-3. NO PICTURE (TUNER) FOR DIGITAL TUNING 1 Digital Tuning 1 For TW/LA-ISDB-T For NA-ATSC(MX/UC)/JP_SKP(Opticast) Confirm ANT or Cable connection Sound is normal? No sound Check IC1000 (SoC) Check part mounting condition for digital data line “IFOUT_N, IFOUT_P, IFAGC” Check SoC(IC1000) and Tuner module Check Tuner module connection (BFM) Change NG parts...
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TROUBLE SHOOTING FLOW 4-4. NO PICTURE (HDMI) (1) HDMI1 No Picture All lines Check the below point at are NG Connector side Other Input is OK Replace Check other - Check +5V line CN3603 HDMI input - Check HPD line - Check DDC lines - Check TMDS lines All Inputs...
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TROUBLE SHOOTING FLOW 4-4. NO PICTURE (HDMI) (2) HDMI2 No Picture All lines Check the below point at are NG Other Input is OK Connector side Replace Check other - Check +5V line CN3600 HDMI input - Check HPD line - Check DDC lines - Check TMDS lines All Inputs...
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TROUBLE SHOOTING FLOW 4-4. NO PICTURE (HDMI) (3) HDMI3 No Picture All lines Check the below point at are NG Connector side Other Input is OK Replace Check other - Check +5V line CN3601 HDMI input - Check HPD line - Check DDC lines - Check TMDS lines All Inputs...
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TROUBLE SHOOTING FLOW 4-4. NO PICTURE (HDMI) (4) HDMI4 No Picture All lines Check the below point at are NG Connector side Replace Other Input is OK Check other - Check +5V line CN3602 HDMI input - Check HPD line - Check DDC lines - Check TMDS lines All Inputs...
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TROUBLE SHOOTING FLOW 5. KEY SWITCH BUTTONS ERROR Check harness connection Side key buttons error between B-board and switch Harness connection issue module Change harness between B- B-board to switch module harness board to switch module harness issue Change switch module Switch module issue Resistor value Check resistor value on B-board...
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TROUBLE SHOOTING FLOW 6. IR REMOTE COMMANDER ERROR Center white LED blinks Battery of remote commander IR remote commander does when pushing buttons of could be weak. remote commander at not respond Change battery. close to IR sensor. Check harness Harness connection connection between B- issue...
TROUBLE SHOOTING FLOW 7. LIGHT SENSOR ERROR Setting is “ON” Backlight level does not Check UI setting and Check harness Battery of remote commander change when ambient light make sure light sensor connection between B- could be weak. setting is “ON” changed board and SmartCore Change battery.
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TROUBLE SHOOTING FLOW 8. NETWORK MALFUNCTION (1) Ethernet (Wired) [Network Set-up] >[Wired Set-up] on the TV Connection Results Connection Results Connection Results B board Cable Connection Local Access Internet Access Failed Failed Failed Check Auto Proxy setting Wired Set-up Check cable B board Local router IP address setting...
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TROUBLE SHOOTING FLOW 8. NETWORK MALFUNCTION (2) Internal Wireless Network malfunction Wireless Network Is the radio field on the TV Bxx Board Strength too weak or even No signal? Error Message appear when the Wireless Network is selected? Access Point Change WiFi module WiFi module Hardware defect suspected.
TROUBLE SHOOTING FLOW 9. BLUETOOTH MALFUNCTION Touch pad Remote doesn’t work 3D-glasses (Active) doesn’t work Bluetooth Speaker/Headphone/Headset doesn’t work Please refer Touch pad Remote manual Check BT antenna Home > Settings > 3D-glasses (Active) manual Connection is OK Bluetooth Settings Can read Bluetooth Speaker/Headphone/Headset operation manual Near discoverable...
DIAGRAMS BLOCK DIAGRAM Some control lines are left out. Center Key BM2 Board L/R Keys Temp LD/Gx board DDCs IR Rx Sensor CAS/CI TinyMac3 RGBW LED (STM32F411VCT6) S-NIM1 Light Sens. UART Power DPA Board Power Micro (PIC16F527T) Analog eMMC Backlight 16GiB Micro 2x6G...
OVERVIEW VA Tape VA Tape ・Fix wire ・Fix wire Harness Tie x8 Harness Tie x4 • Fix wire • Fix wire XBR-65Z9D XBR-75Z9D Slide Clamp x1 Slide Clamp x0 • Hold wires • Hold wires VA Tape XBR-100Z9D ・Fix wire Harness Tie x14 •...
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PANEL HANDLING HANDLING AREA (65”/75”) Caution: Do not hold corner area. 100㎜ 100㎜ OK AREA 100㎜ 100㎜ XBR-65/75/100Z9D...
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PANEL HANDLING CAUTION FOR OPERATORS (65”/75”) Caution: There are a lot of Clips on B/C. This Clip may come off from B/C by the pressure from outside. When you install or assemble parts on B/C or dressing the harness, please be careful not to push or hit the Clips. Clip Total 34 Clips on BLU flat surface(QX65) Total 57 Clips on BLU flat surface(QX75)
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PANEL HANDLING PANEL HANDLING FLOW (65”/75”) Caution: Be careful there is nothing on the table such as dust, scrap, screw and so on. (Risk of scratches on aluminum frame or screen surface while moving the module.) BOTTOM BOTTOM BOTTOM Lift up from Bottom side Shift the panel to hold Bottom side Then Lift up Top side BOTTOM...
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PANEL HANDLING LIFTING UP (65”/75”) Short Side Support Long Side Support Holding Corner Area Holding Corner Area HOLDING ON VERTICAL POSITION (65”/75”) Bottom AL Frame might deform T-CON Shield might deform Don’t push Cell AL Frame might deform XBR-65/75/100Z9D...
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PANEL HANDLING HANDLING AREA (100”) Caution: Do not hold corner area. XBR-65/75/100Z9D...
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]. Therefore please be careful in the case of the disassembly or assembly of parts. • [ ] indicates the part to disconnect or remove from the connectors or clampers. 1. XBR-65Z9D 1-1. STAND NECK (2L ONX) A AND STAND BASE (2L ONX) A AND BADGE, XBR LOGO(H3.7) STAND NECK (2L ONX) A STAND BASE (2L ONX) A BADGE, XBR LOGO(H3.7)
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DISASSEMBLY 1. XBR-65Z9D 1-2. COVER SCREW L (2L ONX) AND COVER SCREW R (2L ONX) COVER SCREW L (2L ONX) COVER SCREW R (2L ONX) XBR-65/75/100Z9D...
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DISASSEMBLY 1. XBR-65Z9D 1-3. TAPE AND COVER TERMINAL SIDE (2L ONX) COVER TERMINAL SIDE (2L ONX) XBR-65/75/100Z9D...
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DISASSEMBLY 1. XBR-65Z9D 1-4. COVER TERMINAL ANLG (2L ONX) A AND COVER TERMINAL INSD (2L ONX) A COVER TERMINAL INSD (2L ONX) A COVER TERMINAL ANLG (2L ONX) A COVER TERMINAL INSD (2L ONX) A (Reverse side) XBR-65/75/100Z9D...
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DISASSEMBLY 1. XBR-65Z9D 1-6. LABEL, REAR TERMINAL (ONX) AND LABEL, INSIDE TERMINAL(PDT 3L) AND LABEL, SIDE TERMINAL (PDT 3L) When you replace the rear cabinet and find that the label also needs to be replaced, please follow the procedure below.
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DISASSEMBLY 3. XBR-75Z9D 3-1. STAND NECK (2L ONX) A AND STAND BASE (3L ONX) A AND BADGE, XBR LOGO(H3.7) STAND NECK (2L ONX) A STAND BASE (3L ONX) A BADGE, XBR LOGO(H3.7) P/N:4-535-586-02 Screw (SCREW, +PSW M5X16) P/N: 2-580-608-01 Screw (SCREW, +PSW M5X16) P/N: 2-580-608-01 XBR-65/75/100Z9D...
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DISASSEMBLY 3. XBR-75Z9D 3-2. COVER SCREW L (3L ONX) AND COVER SCREW R (3L ONX) COVER SCREW L (3L ONX) COVER SCREW R (3L ONX) XBR-65/75/100Z9D...
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DISASSEMBLY 3. XBR-75Z9D 3-3. COVER TERMINAL SIDE (3L ONX) COVER TERMINAL SIDE (3L ONX) XBR-65/75/100Z9D...
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DISASSEMBLY 3. XBR-75Z9D 3-4. COVER TERMINAL ANLG (3L ONX) A AND COVER TERMINAL INSD (3L ONX) A COVER TERMINAL INSD (3L ONX) A COVER TERMINAL ANLG (3L ONX) A COVER TERMINAL INSD (3L ONX) A XBR-65/75/100Z9D...
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DISASSEMBLY 3. XBR-75Z9D 3-6. LABEL, REAR TERMINAL (ONX) AND LABEL, INSIDE TERMINAL(PDT 3L) AND LABEL, SIDE TERMINAL (PDT 3L) When you replace the rear cabinet and find that the label also needs to be replaced, please follow the procedure below. Note: REAR COVER (3L ONX) A does not include the LABEL, SIDE TERMINAL(PDT 3L) LABEL, SIDE TERMINAL (PDT 3L) Caution: Don’t damage to LABEL.
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DISASSEMBLY 3. XBR-75Z9D 3-37. SHEET, THERMAL(BM) AND PLATE, MAIN S (ONX) SHEET, THERMAL(BM) PLATE, MAIN S (ONX) 2 screws (SCREW, +PSW M3X6) P/N: 4-472-518-11 XBR-65/75/100Z9D...
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DISASSEMBLY 3. XBR-75Z9D 3-38. SHEET, THERMAL(BM) AND PLATE, MAIN S (PDT) SHEET, THERMAL(BM) PLATE, MAIN S (PDT) 2 screws (SCREW, +PSW M3X6) P/N: 4-472-518-11 XBR-65/75/100Z9D...
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DISASSEMBLY 3. XBR-75Z9D 3-39. TAPE (DK020FR-19) 19X50 SHEET AND BRACKET, VESA (HWK) AND LCD PANEL TAPE (DK020FR-19) 19X50 SHEET 8 screws (SCREW, +PSW M4X10) P/N: 4-159-298-01 BRACKET, VESA (HWK) LCD PANEL XBR-65/75/100Z9D...
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DISASSEMBLY 4. XBR-100Z9D 4-1. STAND AND BADGE, XBR LOGO (H6) 4 screws (SCREW +PSW,M6X20) P/N: 4-572-225-01 BADGE, XBR LOGO (H6) STAND XBR-65/75/100Z9D...
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DISASSEMBLY 4. XBR-100Z9D 4-2. LABEL, REAR TERMINAL (ONX) AND LABEL, SIDE TERMINAL (PDT 3L) AND LABEL, INSIDE TERMINAL(PDT 3L) When you do panel replacement, please also replace this part at the same time to a new one. Note: REAR COVER (6L ONX) A does not include the LABEL, SIDE TERMINAL(PDT 3L). LABEL, SIDE TERMINAL (PDT 3L) Caution: Don’t damage to LABEL.
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DISASSEMBLY 4. XBR-100Z9D 4-3. FRAME STAND (6L ONX) AND PULLEY SET (6L ONX) FRAME STAND (6L ONX) 2 screws (SCREW M8X20) P/N: 4-592-227-01 PULLEY SET (6L ONX) PULLEY SET (6L ONX) FRAME STAND (6L ONX) Screw (SCREW M8X20) P/N: 4-592-227-01 Screw (SCREW M8X20) P/N: 4-592-227-01 XBR-65/75/100Z9D...
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DISASSEMBLY 4. XBR-100Z9D 4-4. CLAMPER CABLE (L) AND CABLE CLIP AND CLAMPER, CABLE AND CLAMPER, CABLE (M) CLAMPER, CABLE CLAMPER CABLE (L) CLAMPER, CABLE (M) CABLE CLIP XBR-65/75/100Z9D...
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DISASSEMBLY 4. XBR-100Z9D 4-48. PLATE, MAIN S (PDT) AND GUARD, SCREW (G45) PLATE, MAIN S (PDT) PLATE, MAIN S (PDT) 2 screws (SCREW, +PSW M3X6) P/N: 4-472-518-11 GUARD, SCREW (G45) XBR-65/75/100Z9D...
• The construction parts of an assembled part are indicated with a collation number in the remark column. • Items marked " * " are not stocked since they are seldom required for routine service. Some delay should be anticipated when ordering these items. 1. XBR-65Z9D REAR COVER 1 REF.
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EXPLODED VIEWS 1. XBR-65Z9D REAR COVER 2 REF. No. PART No. DESCRIPTION MARK 4-586-877-01 REAR COVER (2L ONX) A 1-474-647-11 SWITCH UNIT (3M-P) 4-579-994-01 HOLDER SIDE SW (PDT) A-2093-479-A TSA MOUNT 4-595-106-01 COVER UNDER (2L ONX) A 1-859-100-11 SPEAKER BOX ASSY...
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EXPLODED VIEWS 1. XBR-65Z9D LCD PANEL REF. No. PART No. DESCRIPTION MARK 4-586-887-01 BRACKET SLIDE L (2L ONX) 4-579-711-51 BRACKET, SIDE (PDT 3L) A-2094-445-A COMPL SVC BM2_UC_I_S 4-579-712-01 BRACKET, INSIDE (PDT 3L) 4-546-473-01 BRACET,VESA(HWK) 4-593-576-01 SHEET, INSULATION LS (ONX 2L)
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EXPLODED VIEWS 4. XBR-100Z9D STAND REF. No. PART No. DESCRIPTION MARK 4-585-151-41 LABEL, SIDE TERMINAL (PDT 3L) For UC2 4-585-151-51 LABEL, SIDE TERMINAL (PDT 3L) For LA1 4-585-130-11 LABEL, REAR TERMINAL (ONX) 4-585-153-31 LABEL, INSIDE TERMINAL(PDT 3L) 4-592-223-01 PULLEY SET (6L ONX) 4-485-653-01 CLAMPER, CABLE (M) 4-441-738-01...
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EXPLODED VIEWS 4. XBR-100Z9D REAR COVER REF. No. PART No. DESCRIPTION MARK 4-592-197-01 REAR COVER L (6L ONX) A 4-592-196-01 REAR COVER C (6L ONX) A 4-592-194-01 REAR COVER R (6L ONX) A 4-592-213-11 BRACKET SP L (6L ONX) A 4-592-212-01 COVER UNDER (6L ONX) A 4-592-214-01...
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EXPLODED VIEWS 5. OTHER PART MISCELLANEOUS PART No. DESCRIPTION MARK PART No. DESCRIPTION MARK 3-299-766-01 CATCHER 4-586-889-01 STAND BASE (2L ONX) A 65" 4-441-738-01 CLAMPER CABLE(L) 4-595-116-01 STAND BASE (3L ONX) A 75" 4-485-653-01 CLAMPER, CABLE (M) 4-586-890-01 STAND NECK (2L ONX) A 65"/75"...
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APPENDIX-1 HOW TO TAKE OFF A REAR COVER (65”/75”) Remove Pull to arrow direction Remove cover Pull to arrow direction COVER,CENTER Remove SCREW(+BVTP 3X10) except J1 / CEI / UKA / Pull to arrow direction Remove cover Pull to arrow direction Remove cover XBR-65/75/100Z9D...
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APPENDIX-1 HOW TO TAKE OFF A REAR COVER (65”/75”) Push on blue circle & Slide to arrow direction SCREW M3x3 STEP Only 75” Remove screw :SCREW +PWH M3x6 Remove screw Remove screw :SCREW ORNAMENT M6x12(4pcs) :SCREW +PWH M3x6(13pcs) Remove cover Push on red circle &...
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APPENDIX-1 HOW TO TAKE OFF A REAR COVER (65”/75”) Lock Lock Unlock Unlock Slide to arrow direction Slide to arrow direction ★Unlock REAR COVER ★Unlock REAR COVER Finish! Pull to arrow direction XBR-65/75/100Z9D...
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APPENDIX-1 HOW TO TAKE OFF A REAR COVER (100”) 1. Remove stand (Case of a Table-Top Stand) Remove “TC1”,“TC2” and Remove “CC” and “SC” Pull to arrow direction Pull to arrow direction “TC3” ① ② ② ① Fix Service Stand Remove screw Service Stand Pull to arrow direction...
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APPENDIX-1 HOW TO TAKE OFF A REAR COVER (100”) 1. Remove stand (Case of a Floor Stand) Remove “TC1”,“TC2” and Remove “FSC” Pull to arrow direction Pull to arrow direction “TC3” Fix “Service Stand” Remove screw Change from “Floor Stand” :SCREW +PSW M6x20 :SCREW +PSW M6x20 To “Service Stand”...
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APPENDIX-1 HOW TO TAKE OFF A REAR COVER (100”) 2. Remove screws Remove screw :SCREW +BVTP M4x12 :SCREW M3x6 STEP :SCREW +PSW M8x20 :SCREW +PWH 3X6 3. Remove REAR, COVER C Remove Pull to arrow direction “REAR,COVER C” XBR-65/75/100Z9D...
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APPENDIX-1 HOW TO TAKE OFF A REAR COVER (100”) 4. Remove REAR, COVER R Remove screw Remove :SCREW +BVTP M4x12 Pull to arrow direction “REAR,COVER R” :SCREW M3x6 STEP 5. Remove REAR, COVER L Remove screw Remove :SCREW +BVTP M4x12 Pull to arrow direction “REAR,COVER L”...
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APPENDIX-1 HOW TO TAKE OFF A REAR COVER (100”) 6. Remove UNDER, COVER Remove screw Remove Pull to arrow direction “UNDER,COVER” :SCREW M3x6 STEP 7. Remove BRACKET SP R Remove screw Remove Pull to arrow direction “BRACKET SP R” :SCREW M3x6 STEP XBR-65/75/100Z9D...
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APPENDIX-1 HOW TO TAKE OFF A REAR COVER (100”) 8. Remove BRACKET SP L Remove Remove screw “BRACKET SP L” Pull to arrow direction :SCREW M3x6 STEP Finish! XBR-65/75/100Z9D...
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APPENDIX-2 Voice Remote Control • This remote has the following functions: • Key “MIC” key: Bluetooth • Voice search • Key codes (except “MIC” key) are sent by IR code. You can control all TVs without pairing. • “MIC” key code and voice data are sent by Bluetooth. Voice search function could be used with only the paired TV.
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APPENDIX-2 Setting Voice Remote Control To register the Voice Remote Control to the TV 1. Press the HOME button, select [Settings] [Voice Remote Control] [Activate the button] then, follow the on-screen instruction. 2. Prepare Voice Remote Control. 3. Press and hold down the Volume-down key. 4.
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APPENDIX-3 Reset vs. Factory Reset Reset: Press and hold down the power button (approx. 5 seconds) on the remote commander until the message “Power off” appears on the TV screen The TV will turn off, and then restart automatically Try a reset when Android TV doesn’t behave properly (e.g., the TV is unresponsive or is stuck on a black screen). Note if you unplug and plug in the power cable, it may have the same effect as a reset.
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APPENDIX-4 Over View of the package (100”) Handling position of P-MOD (Front side) (Back side) There are handles. We recommend the 5 people to handle the P-MOD. Both side position is main position. (Same for front and back side) Center position (yellow circle) is support position. XBR-65/75/100Z9D...
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APPENDIX-4 Over View of the package (100”) Additional Stand Additional stands are put on back side of the panel. The stands are fixed by PP tape. XBR-65/75/100Z9D...
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Do you have a question about the XBR-65Z9D and is the answer not in the manual?
Questions and answers
How do I check usage hours on Sony Z9D TV?
To check the usage hours on the Sony XBR-65Z9D TV:
1. Turn off the TV using the Sony remote.
2. Press the following buttons on the Sony remote in rapid succession: Display, #5, Volume Up, Power.
3. This will bring up the Diagnostic Screen. The bottom 5 numbers on the left indicate the usage hours.
4. To exit, press the Home button on the Sony remote.
This answer is automatically generated