BK Medical 2300 Series Service Manual
  1. Manuals
  2. Brands
  3. BK Medical Manuals
  4. Medical Equipment
  5. 2300 Series
  6. Service manual

BK Medical 2300 Series Service Manual

Ultrasound system
Hide thumbs
Table of Contents

Advertisement

Quick Links

bk3000 & bk5000
(2300 Ultrasound System)
16-122064 rev 0
SM34584-11
FEB2020
Service Manual
For Qualified Service Technicians Only

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the 2300 Series and is the answer not in the manual?

Questions and answers

Related Manuals for BK Medical 2300 Series

Summary of Contents for BK Medical 2300 Series

  • Page 1 Service Manual bk3000 & bk5000 (2300 Ultrasound System) 16-122064 rev 0 SM34584-11 FEB2020 For Qualified Service Technicians Only...
  • Page 2 Tel.: +45 44528100 / Fax: +45 44528199 www.bkmedical.com Email: info@bkmedical.com The serial number label on a BK Medical product contains information about the year of manufacture. Trademarks DICOM is the registered trademark of the National Electrical Manufacturers Association for its standards publications relating to digital communications of medical information.
  • Page 3 1 General Information 2 Service Notes 3 Checking Procedure 4 Troubleshooting 5 Adjustment Procedure 6 Mechanical Parts 7 Preventative Maintenance 8 Theory of Operation 9 System Connections...

  • Page 4: Table Of Contents

    bk3000 – bk5000 General Information Section 1 GENERAL INFORMATION CONTENTS PAGE Safety Aspects............................1-2 1.1.1 Terms and Symbols ............................1-2 1.1.2 Warnings and Cautions..........................1-3 System Overview.............................1-4 1.2.1 System Configuration............................1-4 1.2.2 Scanner Serial Number..........................1-4 1.2.3 Engine Configurations...........................1-5 1.2.4 Exploded Views and Part Lists........................1-7 1.2.4.1 Engine –...

  • Page 5: Safety Aspects

    General Information bk3000 – bk5000 1.1 Safety Aspects The System complies with:  IEC 60601–2–37 (2007)  ANSI/AAMI ES60601-1 (2005) + AMD 1(2012)  CAN/CSA C22.2 No.601.1 (2014) It fulfils the requirements for dust protection (IP20) for ordinary equipment specified in EN 60529. The System is classified as follows: ...

  • Page 6: Warnings And Cautions

    Warnings:  Opening the instrument can expose live parts.  Any work done on the open instrument with power on must only be done by BK Medical or their authorized representatives, who are aware of the hazards involved.  Any repair on the system must be followed by an electrical safety test to verify a continuous safe operation of the system.

  • Page 7: System Overview

    General Information bk3000 – bk5000 1.2 System Overview The 2300 product family of systems is comprised of 4 models:  bk3000  bk3500 (not covered in this document, see SM34584-10 for more details)  bk5000  EB2300 (for OEM) Except where otherwise noted, this manual refers to the generic (base) system.

  • Page 8: Engine Configurations

    bk3000 – bk5000 General Information 1.2.3 Engine Configurations Table 1 contains the relation between scanner model and engine configuration. The engine configurations on board level are listed. When replacing a part be sure to look at the part no and SN of the part, as there can be some Engine configuration not completely covered by the tables.
  • Page 9 General Information bk3000 – bk5000 Engine version 10-73380S-01 10-77659S-01 103-119041-01S 103-119041-05S Front End Beam Former 10-78082S-01 103-119040-01S Front End power supply 10-78086S-01 10-79309-01S Riser board assembly 10-04492S-01 21-04492-01S Power Supply 10-04895S-01 106340 21-119108-01 21-119109-01 SCP Board 10-78087S-01 10-78087S-01 Carrier & COM Express 10-78081S-01 10-78081-02 Module...

  • Page 10: Exploded Views And Part Lists

    bk3000 – bk5000 General Information 1.2.4 Exploded Views and Part Lists 1.2.4.1 Engine – Models: 10-73380-01 & 10-77659-01 (10-73380-01 used in EB2300, 2300-01, 2300-02, 2300-03, 2300-04, 2300-51, 2300-52, 2300-53 & 2300-54 from Manufacturing) (10-77659-01 used in 2300-11, 2300-12, 2300-13, 2300-14, 2300-61, 2300-62, 2300-63 & 2300-64 from Manufacturing) SM34584-11...
  • Page 11 General Information bk3000 – bk5000 Item Reference Description Spare Part Order Image 10-73380-01 bk3000/bk5000 Engine 10-73380S-01 10-77659-01 bk3000/bk5000 Engine Battery Model 10-77659S-01 6-74830-01 Holder for Engine Top 10-78413S-01 6-74829-01 Holder for Engine Bottom 10-78412S-01 6-75914-01 Rear Door Holder 10-78425S-01 10-73584-01 Frontend Beamformer Board 10-78082S-01 6-74816-03...
  • Page 12 bk3000 – bk5000 General Information 112b 106340 Power supply for Battery model 106340 10-77024-01 / 113a HDD SSD (OS & Console SW) 10-77024S-01 21-05320-01 158-000801 HDD SATA (patient data drive) 10-77025S-01 101420 Video Grabber 10-78035S-01 21-05593-01 GPU Board 10-78034S-01 108113 SATA Cable for HDD 10-79304S-01 USB Cable (Frontend Beamformer...

  • Page 13: Engine - Models: 103-119041-01 & 103-119041-05

    General Information bk3000 – bk5000 1.2.4.2 Engine – Models: 103-119041-01 & 103-119041-05 (103-119041-01 used in 2300-05, 2300-55, and EB2300-05 from Manufacturing) (103-119041-05 used in 2300-15 and 2300-65 from Manufacturing) 1-10 SM34584-11...
  • Page 14 bk3000 – bk5000 General Information Item Reference Description Spare Part Order Image 103-119041-01 103-119041-01S Engine Engine with battery 103-119041-05 103-119041-05S 6-74830-01 Holder for Engine Top 10-78413S-01 6-74829-01 Holder for Engine Bottom 10-78412S-01 103-119040-01 Frontend Beamformer Board assy v. 2 103-119040-01S 6-74816-03 Transducer Connector Lock 10-74816S-01...
  • Page 15 General Information bk3000 – bk5000 112a 21-119109-01 ATX Power Supply for battery systems 21-119109-01 ATX Power Supply for NON battery 112b 21-119108-01 21-119108-01 systems 158-000801 HDD SATA (patient data drive) 10-77025S-01 21-05320-01 HDD SSD (OS & Console SW) 10-77024S-01 119003 SATA Cable for HDD 119003 119002...

  • Page 16: Engine Overview

    bk3000 – bk5000 General Information 1.2.4.3 Engine overview SM34584-11 1-13...

  • Page 17: Bk3000/Bk5000 (No Battery Module)

    General Information bk3000 – bk5000 1.2.4.4 bk3000/bk5000 (No Battery Module) 1-14 SM34584-11...
  • Page 18 bk3000 – bk5000 General Information Standard model Battery model SM34584-11 1-15...
  • Page 19 General Information bk3000 – bk5000 Item Reference Description Spare Part Order Image 10-73392-01 Monitor Assembly 10-73392S-01 10-73816-01 Loud Speaker cable 10-73816S-01 10-73382-01 Monitor Arm Assembly (incl cables) 10-73382S-01 10-73806-01 Monitor Power & Monitor HDMI 10-79303S-01 cables in shielded harness 21-77016-01 NP0182 Keyboard NP0182S...
  • Page 20 bk3000 – bk5000 General Information 6-74836-01 Engine Enclosure with XD Holes 10-78421S-01 6-75005-01 Top L-Frame for Engine 10-78424S-01 6-75912-01 Rear Door (metallic version) 10-75912S-01 6-82923-01 Rear Door (new improved plastic 6-82923-01 version) 6-75914-01 Bracket for Rear Door 10-78425S-01 10-73379-01 Wheelbase (Wheel and Keyboard 10-73383S-01 and Monitor Arm) 6-74837-01...

  • Page 21: Battery Module

    General Information bk3000 – bk5000 1.2.4.5 Battery Module Note: Applicable only to systems configured with a Battery Module. 401 (x8) Item Reference Description Spare Part Image Order 10-77638-01 Battery Module Assembly 10-77638-01S Battery (the Battery Module UA1225 UA1225 requires 8 batteries.) 106339 Battery Module Power Supply 106339...
  • Page 22 bk3000 – bk5000 General Information 10-74423-01 Battery Connector Board 10-74423-01 10-74425-01 Battery Controler board 10-74425-01S 21-054563-01 Battery Display Assy with Cables 10-74695-02S SM34584-11 1-19...

  • Page 23: System Connectors

    General Information bk3000 – bk5000 1.3 System Connectors The available connectors depend on the system model. 1.3.1 Rear System Connectors Basic Systems (bk3000/bk5000) Systems with battery (bk3000/bk5000) Item # Symbol Description Do not use these connectors (factory testing only). Composite Out (RCA/Phono) USB 3.0 (500mA current limit on each) 10/100/1000 LAN connector, RJ45 DICOM DVI-I...

  • Page 24: Gooseneck System Connector

    bk3000 – bk5000 General Information 1.3.2 Gooseneck System Connector 1.4 Ground Protection bk3000/bk5000 Item # Symbol Description Potential Equalization Protective Earth SM34584-11 1-21...

  • Page 25: Special Tools And Equipment

     Wire cutters  Flat-nose pliers.  Tie wraps (minimum length: 130 mm). 1.5.4 Electrical Safety Test (Section 7)  Safety Tester  2300 Electrical Safety Test Record (document number 16-01491 available on the BK Medical Service Website). 1-22 SM34584-11...
  • Page 26 bk3000 – bk5000 General Information This page is intentionally left blank SM34584-11 1-23...
  • Page 27 bk3000 – bk5000 Service Notes Section 2 Service Notes CONTENTS PAGE Service Notes ..............................2 Edition Number ............................2 SM34584-11...
  • Page 28 To improve system performance, small changes may occasionally be made to the system hardware and software. Information about these and other changes, as well as corrections to this Service Manual will be released as Service Hotlines and posted to the BK Medical Support Zone Edition Number If major changes are made to any models, a revised Service Manual will be released.
  • Page 29 bk3000 – bk5000 Checking Procedure Section 3 CHECKING PROCEDURE CONTENTS PAGE Checking the system after repair ......................3-2 Getting Started Guides ...........................3-2 3.2.1 Guides................................3-2 3.2.2 Required Equipment .............................3-2 3.2.3 Before Power Up............................3-2 SM34584-11...
  • Page 30 Important! All internal repairs performed on the system must be followed by an Electrical Safety Test (document number 16-01491). 3.2.1 Guides The most recent edition can always be found on the BK Medical website. Model Guide Name Part Number bk3000 / bk5000...
  • Page 31 bk3000 – bk5000 Troubleshooting Section 4 TROUBLESHOOTING CONTENTS PAGE Introduction ..............................3 Tips for Troubleshooting Specific Problems ...................3 4.2.1 Transducer or Scanner Problem? ........................3 4.2.2 Radial or Vertical Lines ............................3 4.2.3 Noise Pattern in the B-Image ...........................3 4.2.4 License-Based Function Does Not Work ......................4 4.2.4.1 Finding the Scanner ID............................4 Details and Actions ............................5...
  • Page 32 Troubleshooting bk3000 – bk5000 4.9.6.2 Status ...................................29 4.9.6.3 Ping 31 4.10 Database crash recoveries ........................32 4.10.1 Recovering a Crashed Main Database ......................32 4.10.2 Recovering the Patient Database after a System Crash................32 4.11 Log files 33 4.11.1 Accessing Log Files via Setup Options ......................33 4.11.2 Access Log Files during Red Screen Error.

  • Page 33: Introduction

    To prevent injury to persons and damage to the system be aware of the following: Warnings: Opening ATX Power Supply can expose live parts. Any work done on the open instrument with power on must be done only by BK Medical or their authorized representatives, who are aware of the hazards involved.

  • Page 34: License-Based Function Does Not Work

    Be sure it is the official power cord. Note: Before contacting the BK Medical support group for help with noise problems, try the suggestions listed above. If the noise issue cannot be resolved, use the image storage facility of the scanner to save a few images that demonstrate the problem(s).

  • Page 35: Details And Actions

    bk3000 – bk5000 Troubleshooting 4.3 Details and Actions Console Mode is the standard operating mode of the system. Many service-related tasks can be performed in either Console Mode or Service Mode. When necessary, this manual will specify the required mode for a given section and/or task. There are no buttons for “right click”...

  • Page 36: Setup Option Details

    Troubleshooting bk3000 – bk5000 4.3.1.2 Setup Option Details Setup Options are not identical on all models. Option Sub-Options Purpose Presets Preset overview and preset settings. Split/Size Image and size settings for specific pro packages. Keys/Menus Customize keys, mouse settings, and backlight. System General Basic scanner settings such as time, date, and name.

  • Page 37: Service Mode

    bk3000 – bk5000 Troubleshooting 4.4 Service Mode The system uses the Windows 8 Embedded operating system. This is a componentized version of Windows 8 that contains all the features, functionality, and familiarity of Windows XP Professional. In the case of the system, all unnecessary software, device drivers, and other miscellaneous files have been removed.

  • Page 38: Using Alt + X In Service Mode

    Troubleshooting bk3000 – bk5000 4.4.1.1 Using Alt + x in Service Mode If the Console application is running in the Service Mode exit the application by ALT + X. Ensure the Console software has finished loading before using Alt + x. Failure to do so will result in a fatal error.

  • Page 39: Accessing The Console Application For Service Use

    bk3000 – bk5000 Troubleshooting 3. The system will now restart in Console Mode (normal scanner operation). 4.4.3 Accessing the Console Application for Service Use When necessary, run the Console application from Service Mode. This will enable you to test a variety of issues.

  • Page 40: Opening Windows Explorer

    Troubleshooting bk3000 – bk5000 4.4.4.1 Opening Windows Explorer Windows Explorer is a powerful tool. Because it enables access to almost everything in Windows, do not:  Delete anything unless you are positive you are making the correct choice.  Start programs unless you are very familiar with their functions. To Start Windows Explorer (Method 1): On the Start screen, double-click the File Explorer icon.

  • Page 41: Replacement Parts With Follow-Up Tasks

    bk3000 – bk5000 Troubleshooting 4.5 Replacement Parts with Follow-up Tasks With a few exceptions (listed below), all boards and modules can be replaced with no additional tasks. Since replacing a board would have cause some issue with the system, it will normally require that you re-install the software.

  • Page 42: Tasks To Complete After Part Replacement

    1. The scanner serial number is programmed into the COM Express Carrier board. If the part is replaced, it may be necessary to reprogram it with the appropriate serial number. 2. Contact the service department at BK Medical to obtain the unique code required to reprogram the serial number.
  • Page 43 bk3000 – bk5000 Troubleshooting 10. Adjust the Date and Time and Time Zone as/if required. Note: As stated in the warning message if the Time Zone field is edited the system must be restarted. 11. Click on OK to accept the edits or Cancel to exit without making any changes. 12.
  • Page 44 Troubleshooting bk3000 – bk5000 18. Type and press Enter. 19. From the Board Selection drop-down menu, select Com-Express BaseBoard. 20. If the Additional Data field already contains a number, write it down in the event a rollback is necessary. 4-14 SM34584-11...

  • Page 45: Changing Front End Beam Former (Febf) Or Scan Converter Processor (Scp)

    – bk5000 Troubleshooting 21. In the Additional Data field, enter the code obtained from BK Medical and select Write. 22. Click on the X in the top right corner and close the Hardware Monitor and Keyboard dialog. 23. Click the X in the top right corner and close the Janus Toolbox.

  • Page 46: If The Icm File Is Not Being Transferred

    Troubleshooting bk3000 – bk5000 Note: If the ICM file is not successfully updated follow 4.6.4. 29. Click on OK and restart the scanner. 30. Once the scanner is running, adjust the brightness setting to its default: 31. press CTRL + D 4.6.4 If the ICM File is NOT being Transferred If the ICM is not being transferred automatically after the monitor has been replaced and the...

  • Page 47: Exchange The Pip Hardware

    bk3000 – bk5000 Troubleshooting 4.6.7 Exchange the PiP Hardware The Video Grabber card should be installed with the ordered system, 2300-53/2300-63 (BK5000) or 2300-03/2300-13 (BK3000). If the card is failing and need replacing, the product number for the field service part is: ...
  • Page 48 Troubleshooting bk3000 – bk5000 After install in Engine re-install covers and start system. After start of the system windows should automatically recognize the card and no further drivers are needed since the driver software is pre-installed in the software. To see if the card is recognized by the system then open the Device manager and look for Sound, video and game controllers->...

  • Page 49: Hipaa (Health Insurance Portability And Accountability Act)

    bk3000 – bk5000 Troubleshooting “Video” On, shows the PIP in place of the Ultra sound Image. You can make a test of this function by connecting a Laptop with Video out to the card e.g. DVI and you should be able to see the Laptops screen duplicated to the Console screen. 4.7 HIPAA (Health Insurance Portability and Accountability Act) The American Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires security and privacy of health information.

  • Page 50: Access Control User Profiles

    Troubleshooting bk3000 – bk5000 8. Reboot the system and continue to 4.7.2. 4.7.2 Access Control User Profiles After enabling password protection, create at least one Administrative user. Only Administrators are allowed to:  Add new users.  Remove existing users. ...

  • Page 51: Passwords

    bk3000 – bk5000 Troubleshooting 9. Continue adding Operators as required. 4.8 Passwords Purpose Username Password Reference/Note 4.4.1 Entering Service Mode Service Mode – viking 4.17 Accessing the BIOS BIOS – US2300 4.17 Accessing the BIOS BIOS – BK2300 4.12.4 Configuring the Network on the Scanner Network Configuration –...
  • Page 52 Troubleshooting bk3000 – bk5000 6. Click on Apply button 7. Click on Configure Network and type the password. 8. Click OK to access the Network Connections page. 9. Double-click on Ethernet. 10. Select Internet Protocol Version 4 (TCP/IPv4). 11. Click on Properties button 12.

  • Page 53: Worklist Setup

    bk3000 – bk5000 Troubleshooting Note: If left at the default setting, the scanner will obtain an IP address from the network’s DHCP server. 13. Click OK until all windows are closed. 14. Close the Network Connections window. 4.9.2 Worklist Setup Note: Scanner AE Title must be present before testing can be done.

  • Page 54: Mpps (Modality Performed Procedure Steps) Setup

    Troubleshooting bk3000 – bk5000 6. Enter Name, AE Title, IP Address, and Port Number. 7. Select the desired Search Filter value from the drop-down menu. 8. Clilck on Test button 9. Click on OK twice. 10. Is the connection not a success? Make sure the information from the DICOM Network Description questionnaire has been added correctly.

  • Page 55: Pacs Setup

    bk3000 – bk5000 Troubleshooting 6. Enter Name, AE Title, IP Address and Port Number. 7. Select the desired Search Filter value from the drop-down menu. 8. Click on Test button 9. Click on OK twice. 4.9.4 PACS Setup Method Definition Manual Images sent manually.
  • Page 56 Troubleshooting bk3000 – bk5000 Method Definition Send complete examination at end of examination Scanner will try to send after end of examination. Immediately Scanner will try to send immediately. 5 min, 10 min, 15 min, 30 min, 60 min Scanner will try to send after the specified time. Method Definition Not Used...

  • Page 57: Printers Setup

    bk3000 – bk5000 Troubleshooting 7. From the Default PACS drop-down menu, select the desired setting. 8. Select the desired Archiving Method from the drop-down menu. 9. If the Archiving Method was set to Auto in the previous step, select the desired Auto Send Timeout from the drop-down menu.

  • Page 58: Dicom Troubleshooting

    Troubleshooting bk3000 – bk5000 6. Enter Name, AE Title, IP Address, and Port Number. 7. From the Default Printer drop-down menu, select the desired setting. 8. Click on Test button 9. Select OK twice. 4.9.6 DICOM Troubleshooting 4.9.6.1 Testing Errors When you select Test, the following will occur: scanner will ping target host 2.

  • Page 59: Status

    bk3000 – bk5000 Troubleshooting Check the following items to ensure they are correctly configured and/or connected:  the network cable  the IP Address, Netmask and Default Gateway  the target host IP Address  the target host replies when pinged. Talk with the IT department if there is a problem.
  • Page 60 Troubleshooting bk3000 – bk5000 The Device List is on the left side of the DICOM Status window. These are the DICOM servers/printers to which the scanner has tried to send something. The status is indicated by the colored LED. Once a device is selected additional details are revealed in in the Document List on the right.

  • Page 61: Ping

    bk3000 – bk5000 Troubleshooting 2. Click on Yes to confirm the deletion or No to cancel it. To Test (Failed) DICOM Server/Printer: Select a server/printer (with a LED) from the Device List and select Test. To View Failed Document Details: Select a server/printer (with a LED) from the Device List and select Details.

  • Page 62: Database Crash Recoveries

    Files(x86)\BK Medical\2300 Console\Database. 2. Locate the (lock) file bk3000.ldb. 3. If it exists, delete it. 4. Navigate to c:\Program Files(x86)\BK Medical\2300 Console\Database\org. 5. Copy an empty main database file from this directory to c:\Program Files(x86)\BK Medical\2300 console\database 6. Select “Replace the file in the destination” in the pop up dialog.

  • Page 63: Log Files

    bk3000 – bk5000 Troubleshooting 4.11 Log files 4.11.1 Accessing Log Files via Setup Options To Access/Copy Log Files via Setup Options: 1. With the Console application running, click on Image tab 2. Click on Advanced (On) button 3. Click on Customize button 4.

  • Page 64: Access Log Files During Red Screen Error

    Troubleshooting bk3000 – bk5000 4.11.2 Access Log Files during Red Screen Error. In case of a red screen error message the log files can be obtained by: 1. Insert an empty USB flash key. 2. Press To Flash and the log files will be pushed to the flash key.

  • Page 65: How To Read The Log Files

    bk3000 – bk5000 Troubleshooting 4.11.3 How to Read the Log Files The log file folder contains many files. An overview of the most important files can be found in the table below. Some of the files are further described below. File Name Purpose/Content Version.txt...
  • Page 66 Troubleshooting bk3000 – bk5000 Event Type Definition Error A significant issue. Warning An event that might not be significant. Scanner can still be used. Information An event that describes the successful operation of an application, driver, or service. Normal operation. An error is not necessary a problem and the log files will change with software versions.

  • Page 67: Configuring A Scanner To Archive To A Network Drive

    bk3000 – bk5000 Troubleshooting 4.12 Configuring a Scanner to Archive to a Network Drive The 2300 platform uses Windows 8 Embedded. All actions in this section are predicated on that. Follow these steps to configure the scanner to archive exams on a network drive: 1.
  • Page 68 Troubleshooting bk3000 – bk5000 2. Select Change Settings. 3. In the System Properties dialog ensure the tab Computer Name is selected. 4. Note the Full computer name and Domain (in this example, b1016.bkmed.dk and analogic.com, respectively). Note: If the computer was a member of a Workgroup (rather than a Domain), then Domain would be replaced with Workgroup.

  • Page 69: Configuring A Ms Windows-Based Pc

    bk3000 – bk5000 Troubleshooting 4.12.2 Configuring a MS Windows-Based PC NOTE: This is not to be done on the scanner. The scanner requires a shared folder on the hard disk to which files will be saved. To Configure the PC: 1.

  • Page 70: Configuring The Network For An Ms Windows-Based Pc

    Troubleshooting bk3000 – bk5000 6. Check Share this folder. 7. Type in a Share name (in this example, 3500). 8. Select Permissions. 9. Select the Allow checkbox next to Change. 10. Select OK twice. 11. Select Close to exit. 4.12.3 Configuring the Network for an MS Windows-Based PC NOTE: This is not to be done on the scanner.

  • Page 71: Configuring The Network On The Scanner

    bk3000 – bk5000 Troubleshooting 4.12.4 Configuring the Network on the Scanner Be sure to configure the network (4.12.3) before continuing with this section. To Configure the Network on the Scanner: 1. With the Console application running, click on Image tab 2.

  • Page 72: Connecting To A Hidden Wifi Network

    Troubleshooting bk3000 – bk5000 4.13 Connecting to a Hidden WiFi Network Using a hidden WiFi network requires special consideration as it is easy to overwrite this WiFi setup if:  An ethernet cable is connected to the system.  Any other wireless network is connected to the system (the new network will take precedence and the hidden network will be lost).
  • Page 73 bk3000 – bk5000 Troubleshooting 14. Click on Network and Internet. 15. Click on Network and Sharing Center. 16. Click on Set up a new connection or network. 17. Select Manually connect to a wireless network. 18. Click on Next button 19.

  • Page 74: Disk Structure / Software

    Troubleshooting bk3000 – bk5000 4.14 Disk Structure / Software This section covers directory structure and some of the more important system files. The system contains two hard disks:  SSD SATA HDD: Windows and system files  SATA HDD: patient data. The SSD SATA HDD has three partitions.

  • Page 75: C:\ Drive (Ssd Sata Hard Disk)

    bk3000 – bk5000 Troubleshooting 4.14.1 C:\ Drive (SSD SATA Hard Disk) Directories and files standard to Microsoft Windows will not be addressed here. Some of the important files stored at the root of C:\ are:  hiberfile.sys: Windows hibernation file used for system Fast Boot ...

  • Page 76: 2300 Console Directory

    Troubleshooting bk3000 – bk5000 4.14.2 2300 Console Directory 2300 Console is the main software directory. Of the various subdirectories, five are covered below (4.14.2.1 to 4.14.2.5). The 2300 console directory also contains console.ini, the software configuration file. Main Software Directory 4.14.2.1 Bodymarks Each bodymark...

  • Page 77: Database

    bk3000 – bk5000 Troubleshooting 4.14.2.4 Database The main database is named after the system model. For the bk3000, it is also build dependent. Model Build Database Name bk3000 Build 821 < 2300.mdb Build 821 ≥ bk3000 bk3000.mdb Build 821 ≥ bk5000 bk5000.mdb Each database contains:...

  • Page 78: Q:\ Drive (Sata Hdd)

    Troubleshooting bk3000 – bk5000 If there are any files in this directory, a message will be presented each time the console application starts. 4.14.3 Q:\ Drive (SATA HDD) Q:\ is used to save patient data in the Documentation folder. Q:\ Drive (Documentation) Images for each exam are stored in a folder named using a combination of the Patient ID and exam date.

  • Page 79: Hard Disk Maintenance

    bk3000 – bk5000 Troubleshooting 4.15 Hard Disk Maintenance There are tasks that should be performed to test and optimize hard disk performance. This is recommend to be done before software updates and as part of service visit. 4.15.1 Error Checking a Hard Disk The Checkdisk program verifies the logical integrity of the Windows file system.

  • Page 80: Optimizing Hard Disk Performance

    Troubleshooting bk3000 – bk5000 25. Select Scan drive to continue or Cancel to close the message without completing the scan. 26. If Scan Drive was selected in the previous step, a successful scan will result in the following messages. 27. Select Close to exit. 4.15.2 Optimizing Hard Disk Performance In order to enhance the performance of a hard disk it should be defragmented on a regular basis.

  • Page 81: Remote Support

    bk3000 – bk5000 Troubleshooting 3. Once the analysis is complete, select Optimize to begin defragmenting the hard disks. 4.16 Remote Support Remote Support allows BK Ultrasound to access a system from the technical support office. Many software and diagnostic issues can be addressed this way, offering timely help without requiring a site visit by a technical support representative.
  • Page 82 Troubleshooting bk3000 – bk5000 Note: Due to individual customer network setup options, Internet access may require a User Name and Password. This information must be provided by the customer’s IT Department. 6. Select Run when prompted. 7. When the TeamViewer window is presented, give the technical supporter the ID and Password.

  • Page 83: Accessing The Bios

    bk3000 – bk5000 Troubleshooting Note: The customer’s ID will always be the same but their Password will change with each Remote Support session. Note: The technical supporter will now be able to control the customer’s system. 4.17 Accessing the BIOS Follow the directions below in the event you need to access the BIOS for example, to enable legacy USB support (Start system from USB key).

  • Page 84: License Keys

    Troubleshooting bk3000 – bk5000 4.18 License Keys Software licenses in combination with the unique Scanner ID control the options available on each system. This ensures that any given license will only work on a specific scanner. License details and the Scanner ID are stored on the hard disk and can be accessed via Customize >...

  • Page 85: Reinstalling Licenses

    bk3000 – bk5000 Troubleshooting 4.18.1 Reinstalling Licenses Licenses can be (re)installed manually or from a file. 4.18.1.1 Access the Licenses for a Specific Scanner. The licenses bought for the scanner are available on the service web. Contact technical support for further information. From the service web the licenses will be available as a .txt document containing all the licenses and as a .lic file used in 4.18.1.3 Reinstalling Licenses from a...
  • Page 86 Troubleshooting bk3000 – bk5000 4. Click on Customize button 5. Click on License tab 6. Click on Import Licenses button 7. When the Files dialog opens, select the desired License Key file and click on OK button 8. Once the file has been successfully imported, select OK when the system prompts for a restart.

  • Page 87: Try & Buy License Codes

    bk3000 – bk5000 Troubleshooting 4.18.1.4 Try & Buy License Codes All license licenses have a try and buy license which is valid for 30 days after the license has been submitted. Table 4.18-1: bk3000 and bk5000 Application Packages Try & Buy App Pkg/Part # Pro Package Transducers...

  • Page 88: Video Output

    Troubleshooting bk3000 – bk5000 Table 4.18-3: Licensed Options bk3000 Bk5000 Try & Buy License App Pkg/Part #   0000 0000 0000 0000 UA2322 UA2322 3D Professional   0000 0000 0000 0015 UA2321 UA2321 3D Freehand   0000 0000 0000 0001 UA2323 UA2323 DICOM...

  • Page 89: Accessing Video Out Setup Options

    bk3000 – bk5000 Troubleshooting Video Output Item Video Symbol Description Out Type Do not use these connectors (factory testing only). USB 3.0 (500mA current limit on each) Composite Out Analog (RCA/Phono) Digital DVI-I Analog S-Video Out Scanner configuration is quite simple, but the external monitor should be connected and turned on before powering on the scanner.
  • Page 90 Troubleshooting bk3000 – bk5000 Video Output Options Option Definition Default. Video Outputs are disabled. Select ON to enable them. Enables Analog outputs (passive display format) and set 2 Analog options:  Font Size Analog Monitor  Color Mode (select Black White or Color Mode). Digital: DVI output (1024 x 768) Enables a large image on the external monitor, but the output is not identical to the scanner monitor (although the ultrasound image is identical).

  • Page 91: Enabling Video Out

    bk3000 – bk5000 Troubleshooting 4.19.2 Enabling Video Out To Enable Video Out: Select Video Output Mode: OFF, Analog Monitor, Passive Display or Cloned Display and set the configuration options. Analog Monitor Passive Display Cloned Display 1. Select Apply to continue. The following message will be presented. 2.

  • Page 92: Office Printer

    Troubleshooting bk3000 – bk5000 4.20 Office Printer You can connect a normal office printer to the system as described in the Advance User Guide. It can only be connected over a network connection. The printer must be able to work with a HP driver with PCL 5, PCL 6, or PCL.
  • Page 93 bk3000 – bk5000 Troubleshooting SM34584-11 4-63...
  • Page 94 Troubleshooting bk3000 – bk5000 THIS PAGE IS LEFT BLANK INTENTIONALLY 4-64 SM34584-11...
  • Page 95 bk3000 – bk5000 Adjustment Procedure Section 5 ADJUSTMENT PROCEDURE CONTENTS PAGE Introduction..............................5-2 Monitor Brightness..........................5-2 SM34584-11...
  • Page 96 Adjustment Procedure bk3000 – bk5000 5.1 Introduction All adjustable components are managed in the factory and need no further handling in the field. Except for the items detailed below, do not attempt any other adjustments. 5.2 Monitor Brightness Important: Before adjusting the brightness, make sure you match the environment used by the operator. To adjust monitor brightness, press Ctrl + ↑...
  • Page 97 bk3000 – bk5000 Mechanical Parts Section 6 MECHANICAL PARTS CONTENTS PAGE Disassembly/Reassembly Procedures....................6-2 6.1.1 Endo Transducer Holder ..........................6-2 6.1.2 Monitor ................................6-3 6.1.2.1 To Remove the Monitor: ............................6-3 6.1.2.2 To Mount the Monitor:............................6-4 Disassembling/Reassembling Keyboard and Associated Parts............6-5 6.2.1 Keyboard...............................6-5 6.2.2 DVD Drive ..............................6-7 6.2.3 Keyboard Controller ............................6-8...

  • Page 98: Disassembly/Reassembly Procedures

    Mechanical Parts bk3000 – bk5000 6.1 Disassembly/Reassembly Procedures  The following sections demonstrate repair and replacement of field serviceable parts for the bk3000 and bk5000 systems.  Unless otherwise stated, all instructions pertain to all models. Note: Refer to section 1.5 for a list of required tools. All fasteners and their part numbers used in this section can be seen in the table below.

  • Page 99: Monitor

    bk3000 – bk5000 Mechanical Parts 6.1.2 Monitor 6.1.2.1 To Remove the Monitor: 1. Tilt down the monitor and turn it left. bk3000/bk5000 2. Remove the cover on the back of the monitor by unfastening the two screws holding the cover, then lifting off the cover. Fasteners and Tools ...

  • Page 100: To Mount The Monitor

    Mechanical Parts bk3000 – bk5000 4. Disconnect the HDMI and Power Cable. 5. Tilt the monitor to upright position and remove the 3 remaining screws (3). Fasteners and Tools  3 pcs, M5x10, T25 6. Slide the monitor up to remove it. 6.1.2.2 To Mount the Monitor: 1.

  • Page 101: Disassembling/Reassembling Keyboard And Associated Parts

    bk3000 – bk5000 Mechanical Parts 6.2 Disassembling/Reassembling Keyboard and Associated Parts  The following sections demonstrate how to disassemble all the parts connected to (or in the way of) the bk3000/bk5000 Keyboard.  To reassemble the parts, simply follow these directions in reverse order. 6.2.1 Keyboard To Remove the Keyboard:...
  • Page 102 Mechanical Parts bk3000 – bk5000 3. Remove the 7 screws under the keyboard dock. Fasteners and Tools  7 pcs, M4x8, T20 4. Lift up the keyboard and slide it out from beneath the Transducer Holder. Be careful when doing this not to damage cables between keyboard and keyboard controller board, see next pictures.

  • Page 103: Dvd Drive

    bk3000 – bk5000 Mechanical Parts 6.2.2 DVD Drive  Remove the following item before removing the DVD player:  6.2.1 Keyboard. 1. Loosen the two screws holding the DVD Drive. Fasteners and Tools  2 pcs, M2x2, PH1 Note: The screws should be loosened just enough to hang freely. 2.

  • Page 104: Keyboard Controller

    Mechanical Parts bk3000 – bk5000 6.2.3 Keyboard Controller  Remove the following item before removing the Keyboard Controller:  6.2.1 Keyboard. Item # Part Number Connector 10-79306S-01 USB cable to Engine 10-73811S-01 Power AO0477 USB and Power to DVD AO1009 USB cable 1.
  • Page 105 bk3000 – bk5000 Mechanical Parts SM34584-11...

  • Page 106: Accessing The Engine

    Mechanical Parts bk3000 – bk5000 6.3 Accessing the Engine 6.3.1 Uninstalling the Power Cord and Bracket 1. Ensure the system is unplugged from the facility power outlet . 2. Adjust the system height to its highest setting. 3. For systems with battery please see section 6.6 4.
  • Page 107 bk3000 – bk5000 Mechanical Parts 6.3.2 Left Side Enclosure 1. Open the back screen from the bottom and unfasten the screw. Fasteners and Tools  1 pc, M3x10, T10 2. Gently pull apart the top of left and right sides and remove the screen. 3.
  • Page 108 Mechanical Parts bk3000 – bk5000 4. Remove the two screws at the bottom of the cover. Fasteners and Tools  2 pcs, M3x10 (washer), T10 5. Carefully slide off the cover and turn it to remove the screws securing the power switch. Fasteners and Tools ...
  • Page 109 bk3000 – bk5000 Mechanical Parts 6.3.3 Right Side Enclosure Remove the following item before removing the Right-Side Enclosure:  6.3.2 Left Side Enclosure. 1. Remove the four screws at the top of the engine. Fasteners and Tools  4 pcs, M3x10 (w/ washer), T10 2.

  • Page 110: Left Side Enclosure

    Mechanical Parts bk3000 – bk5000 6.3.4 The Engine Cassette Remove the following items before removing the Engine:  6.3.1 Uninstalling the Power Cord and Bracket  6.3.2 Left Side Enclosure  6.3.3 Right Side Enclosure. 1. Remove the two screws at the top of the engine and remove the bracket. Fasteners and Tools ...
  • Page 111 bk3000 – bk5000 Mechanical Parts 3. On the top left corner of the Engine, remove the screw securing the metal boot. 4. Disconnect the cable from the Goose Neck USB 3.0. 5. Disconnect the cables for the internal Printer 6. Disconnect the cables for the keyboard 7.
  • Page 112 Mechanical Parts bk3000 – bk5000 8. Remove the two screws holding the engine on the top bracket (the bracket will still hold the engine after the screws have been removed) Fasteners and Tools  2 pcs, M6x16, T30 9. Slide/tilt the engine 10.

  • Page 113: Accessing Boards Inside The Engine Pre Marts 2019 Sales (Sn < 5014093)

    bk3000 – bk5000 Mechanical Parts 6.4 Accessing Boards inside the Engine Pre Marts 2019 sales (SN < 5014093) The engine consists of two compartments: FEBF assembly and computer/ATX assembly. Remove the following items before accessing anything inside the Cassette:  6.3.1 Uninstalling the Power Cord and Bracket ...

  • Page 114: Gpu Card

    Mechanical Parts bk3000 – bk5000  6.3.4 The Engine Cassette  6.4.1 Remove the cover for the computer part (left side):. 1. Remove two screws. Fasteners and Tools 2 pcs, M3x58 (washer) 2. Slide out the Video Grabber card from the connector on the COM Express Carrier Board. 6.4.3 GPU Card Remove the following items before accessing the GPU Card:...
  • Page 115 bk3000 – bk5000 Mechanical Parts  6.3.2 Left Side Enclosure  6.3.3 Right Side Enclosure  6.3.4 The Engine Cassette  6.4.1 Remove the cover for the computer part (left side): 1. Unfasten the 3 Fan Assembly screws. Fasteners and Tools ...

  • Page 116: Riser Card

    Mechanical Parts bk3000 – bk5000 5. Slide out the SCP Card from the Riser Board connector. 6. Carefully rotate the board and disconnect the cables. 6.4.5 Riser Card Remove the following items before accessing the Riser Card:  6.3.1 Uninstalling the Power Cord and Bracket ...
  • Page 117 bk3000 – bk5000 Mechanical Parts 1. Remove the screw securing the Riser Card. Fasteners and Tools  1 pc, M3x6, T10 2. Open the two clasps securing the Riser Card, then pull it up to remove it. 6.4.6 COM Express Carrier Assembly Remove the following items before accessing the COM Express Carrier Assembly: ...
  • Page 118 Mechanical Parts bk3000 – bk5000 2. Disconnect the cables:  (1) Power from ATX (x2)  (2) USB from FEBF  (3) Power from ATX  (4) SATA cables;Disk 1 = SSD, Disk 2 = Patient disk, Mark the number (1 or 2) on the cables with a maker.

  • Page 119: Hard Disks

    bk3000 – bk5000 Mechanical Parts 4. Remove the two connector nuts. 5. Lift up the COM Express Carrier assembly. 6.4.7 Hard Disks Remove the following items before accessing the Hard Disks:  6.3.1 Uninstalling the Power Cord and Bracket  6.3.2 Left Side Enclosure ...
  • Page 120 Mechanical Parts bk3000 – bk5000 3. Remove the entire Hard Disk Bay. 6-24 SM34584-11...

  • Page 121: Febf Assembly (Front End Beam Former)

    bk3000 – bk5000 Mechanical Parts 6.4.8 FEBF Assembly (Front End Beam Former) Remove the following items before accessing the FEBF Card:  6.3.1 Uninstalling the Power Cord and Bracket  6.3.2 Left Side Enclosure  6.3.3 Right Side Enclosure Note: If removing the Engine, follow the instructions in 6.3.4 The Engine Cassette.
  • Page 122 Mechanical Parts bk3000 – bk5000 5. Disconnect the Micro-USB and Power connectors. Be extra careful when handling this connectors. 6. Disconnect the two FEPS connectors. 7. Remove the first 6 screws securing the FEBF Assembly. Fasteners and Tools  6 pcs, M3x20 T10 6-26 SM34584-11...
  • Page 123 bk3000 – bk5000 Mechanical Parts 8. Remove the last 4 screws securing the FEBF Assembly. Fasteners and Tools  4 pc, M3x255 T10 9. Gently lift the FEBF Assembly, then tilt it and disconnect the High Speed Cable. 10. Place the FEBF Assembly on a flat surface and remove the four transducer lock handles. SM34584-11 6-27...

  • Page 124: Feps (Front End Power Supply)

    Mechanical Parts bk3000 – bk5000 6.4.9 FEPS (Front End Power Supply) Remove the following items before accessing the FEPS:  6.3.1 Uninstalling the Power Cord and Bracket  6.3.2 Left Side Enclosure  6.3.3 Right Side Enclosure  6.3.4 The Engine Cassette ...
  • Page 125 bk3000 – bk5000 Mechanical Parts 4. Unplug the 2 connectors. 5. Lift the top to separate it from the bottom. Gently lift the ribbon cable plug through the slot. 6. Remove the last 5 screws. Fasteners and Tools  5 pcs, M3x6 T10 7.

  • Page 126: Atx Power Supply

    Mechanical Parts bk3000 – bk5000 6.4.10 ATX Power Supply Remove the following items before accessing the ATX Power Supply (PS):  6.3.1 Uninstalling the Power Cord and Bracket  6.3.2 Left Side Enclosure  6.3.3 Right Side Enclosure  6.3.4 The Engine Cassette ...
  • Page 127 bk3000 – bk5000 Mechanical Parts 3. Unplug all cables coming from ATX PS as shown in the circles below. 4. Remove the 2 plastic pins mounted on the outer cover using flat-nose pliers. Fasteners and Tools  Flat-Nose Pliers 5. Remove the ATX PS. Note: To ensure none of the cables touch the fans, be sure to rebundle all cables with new tie wraps when remounting the ATX PS.

  • Page 128: Accessing The Boards Inside The Engine Produced After March 2019 (Sn > 5014093)

    Mechanical Parts bk3000 – bk5000 6.5 Accessing the Boards inside the Engine produced after March 2019 (SN > 5014093) The engine consists of two compartments: FEBF assembly and computer/ATX assembly. Remove the following items before accessing anything inside the Cassette: ...

  • Page 129: Remove The Cover Of The Computer Assembly

    bk3000 – bk5000 Mechanical Parts 6.5.1 Remove the cover of the Computer assembly:  6.3.1 Uninstalling the Power Cord and Bracket  6.3.2 Left Side Enclosure  6.3.3 Right Side Enclosure  Procedure: 1. Remove the screws on the chassis cover. Figure 6-1: Tools: Nine screws on the side and five screws on the top, torx #10.

  • Page 130: Option Boards (Video Grabber And Ecg)

    Mechanical Parts bk3000 – bk5000 1. Remove the screws fastening the board to the back of the engine, either the two white or the two yellow markers. Figure 6-2: Tools: Two screws, torx #10 Slide the board out of the riser card. 6.5.3 GPU Card Initial tasks in chronical order:...

  • Page 131: Scp Card

    bk3000 – bk5000 Mechanical Parts 2. Remove the GPU. Disassembling Reassembling Slide the board out of the Make sure the two teeth are carrier board connector. positioned correct in the sloths. 6.5.4 SCP Card Initial tasks in chronical order:  6.3.1 Uninstalling the Power Cord and Bracket ...

  • Page 132: Riser Card

    Mechanical Parts bk3000 – bk5000 Procedure Overview Remove the two fan Remove highspeed cable, on/off switch, and Rotate the SCP. connectors. cables from raiser board. 6.5.5 Riser Card Initial tasks in chronical order:  6.3.1 Uninstalling the Power Cord and Bracket ...

  • Page 133: Fan On The Front Next To Atx Power Supply

    bk3000 – bk5000 Mechanical Parts 2. Unlock the locks and remove the riser card. Note: These locks are fragile make sure not to break them. Unlock the locks Remove the card Push the locks on the Slide board carrier board away from the upwards to remove it raiser board to unlock.

  • Page 134: Feps2 (Front End Power Supply Ver. 2)

    Mechanical Parts bk3000 – bk5000 2. Disconnect the connector from the FEPS2. Caution: This connector is fragile pull at the connector and not the wires. Connector Wiring Pull at the connector. Notice the route of the wires for reassembling. 6.5.7 FEPS2 (Front End Power Supply ver.
  • Page 135 bk3000 – bk5000 Mechanical Parts 2. Disconnect the USB cable from the carrier board to the FEPS2. 3. Remove the five screws. Figure 6-7: Tools: Five screws, torx #10. 4. Pull the board upwards disconnecting the Interconnection Board and the connector on the bottom of the FEPS2.

  • Page 136: Interconnection Board

    Mechanical Parts bk3000 – bk5000 6.5.8 Interconnection Board Initial tasks in chronical order:  6.3.1 Uninstalling the Power Cord and Bracket  6.3.2 Left Side Enclosure  6.3.3 Right Side Enclosure  6.3.4 The Engine Cassette  6.5.1 Remove the cover of the Computer assembly: ...

  • Page 137: Disk Drives

    bk3000 – bk5000 Mechanical Parts 1. Disconnect the SATA connectors and power connectors. Procedure Overview 1 = SSD and 2 = Power supply from HDD. Do not swap ATX. the drives. 2. Remove the screws on the top of the board and the side of the engine. Figure 6-8: Tools: Eight screws on the carrier board, torx #10, and two on the back of the engine next to DVI-out, nut driver 5mm.

  • Page 138: Atx Power Supply

    Mechanical Parts bk3000 – bk5000 2. Pull the hard disk sloth out. 3. Disconnect the SATA and power connectors. Make mark or note on the cables when disconnecting. Figure 6-10: 1 = SSD, 2 = HDD. Power connectors are identical. Note: Do not swap the cables for the SSD and the HDD.
  • Page 139 bk3000 – bk5000 Mechanical Parts Procedure: 1. Remove the zip ties. Figure 6-11: Arrows are pointing at the zip ties fastening the cable bundle to the enclosure. The zip tie at the green arrow also fixes the fan wire to the cable bundle. 2.

  • Page 140: Febf Assembly (Front End Beam Former)

    Mechanical Parts bk3000 – bk5000 6.5.12 FEBF Assembly (Front End Beam Former) The procedure is for removing the entire FEBF Assembly, not the board inside as the risk of damage to the FEBF board or Interconnection Board is high. You need to remove all inside the Computer Assembly except the ATX power supply.

  • Page 141: Connector Lock Handles

    bk3000 – bk5000 Mechanical Parts 2. Remove the top of the enclosure of the FEBF assembly. Figure 6-14: Ensure not to lose the white washers (100176) indicated with white arrows. 6.5.13 Connector Lock Handles Note: This procedure is advanced with a high risk of damaging expensive parts. Alternatively change the FEBS2 assembly.
  • Page 142 Mechanical Parts bk3000 – bk5000 2. Lift and rotate the FEBF board with the locks facing upwards. Caution: make sure not to scratch the board or the wires on the sharp edges. 3. Disconnect the high speed cable. 4. Place the FEBF on a flat surface and remove the lock. 6-46 SM34584-11...

  • Page 143: Bk5000 Battery Module

    bk3000 – bk5000 Mechanical Parts 6.6 bk5000 Battery Module If the Battery Module is not functioning, the entire module will need to be replaced. Caution: When reassembling the Battery Module, be sure to plug in the system before inserting the batteries. Note: When the batteries are removed from the Battery Module, it is the customer’s responsibility to dispose of them in accordance with all local regulations and laws.
  • Page 144 Mechanical Parts bk3000 – bk5000 5. Remove the 8 batteries. Caution: When reassembling the Battery Module, be sure to plug in the system before inserting the batteries. 6. Unfasten the battery cable. 7. Slide the plastic cover off the battery connections. 6-48 SM34584-11...
  • Page 145 bk3000 – bk5000 Mechanical Parts 8. Unfasten item 1,2 and 3. Fasteners and Tools  2 pcs, M5 serrated washers with M5 Nut, 8 mm wrench  2 pcs, Power connectors, PH1 9. Remove the aluminum cable clamp. Fasteners and Tools ...
  • Page 146 Mechanical Parts bk3000 – bk5000 12. Unplug the battery cable. 13. Remove the 4 fasteners securing the Battery Module to the cart. Fasteners and Tools  4 pcs, M8x12, T45 socket driver (for reassembly, Torque: 14Nm) Note: When reassembling the Battery Module, be careful not to pinch the LCD cables. 14.

  • Page 147: Disassemble The Battery Module

    bk3000 – bk5000 Mechanical Parts 6.6.1 Disassemble the Battery Module Remove the following items before accessing the Battery Module:  6.6 bk5000 Battery Module 1. Remove the 15 fasteners securing the outer shell. (3 on each side, 7 on the top and 2 on the bottom) Fasteners and Tools ...
  • Page 148 Mechanical Parts bk3000 – bk5000 3. Remove the fasteners securing the chassis front plate and remove the plate. Fasteners and Tools  1 pc, M3x58, T10  1 pc, black rivet 4. Remove the plastic lid and filler sheet from the front power-cable connectors. 6-52 SM34584-11...
  • Page 149 bk3000 – bk5000 Mechanical Parts 5. Remove the fasteners securing the power cable connectors and the capacitor between L and GRND. Fasteners and Tools  3 pcs, M3x8, P2 6. Remove the fasteners securing the cable bracket. Fasteners and Tools ...
  • Page 150 Mechanical Parts bk3000 – bk5000 8. Remove fasteners securing the enclosure top and lift it off. Fasteners and Tools  4 pcs, M3x6, T10 9. Remove fasteners securing the isolation sheet on the fan Fasteners and Tools  3 pcs, black rivets 10.
  • Page 151 bk3000 – bk5000 Mechanical Parts 11. Remove the fasteners securing the chassis fan plate and remove the plate with the fan. Fasteners and Tools 3 pcs, M3x58 w/washer, T10 12. Remove the fasteners securing the chassis cable plate and lift it out. Fasteners and Tools ...
  • Page 152 Mechanical Parts bk3000 – bk5000 14. Remove the fasteners securing the battery PCB (5 inside, and 2 outside on each side) and lift off the lid. Fasteners and Tools  9 pcs, M3x5, T10 15. Remove the remaining fasteners securing the PCB. Fasteners and Tools ...
  • Page 153 bk3000 – bk5000 Mechanical Parts 16. Carefully disconnect the board from the four connectors on the PCB. Note: Use caution when re-connecting the boards in order to avoid damage to the connector pins. 17. Remove the fasteners securing the main battery control board and lift off the PCB. Fasteners and Tools ...

  • Page 154: Disassembling/Reassembling The Goose Neck

    Mechanical Parts bk3000 – bk5000 6.7 Disassembling/Reassembling the Goose Neck Remove all the accessories before following items to get access to the gooseneck.  6.1.1 to remove transducer/gel holders  6.1.4.3 to remove the printer  6.1.2.1 to remove the monitor ...
  • Page 155 bk3000 – bk5000 Mechanical Parts 3. Remove the 6 screws under the probe holder Fasteners and Tools  4 pcs, M4x8, T20 – red arrows  2 pcs, M4x8, T20 – blue arrows Probe holder 4. Remove the USB from the gooseneck by removing 2 screws Fasteners and Tools ...
  • Page 156 Mechanical Parts bk3000 – bk5000 7. Remove the 2 screws securing the gas cartridge triggering lever and pull it out from one of the sides. Fasteners and Tools  2 pcs, M5x12, T25 8. Loosen the set screw until it is flushed with the gas cartridge lever. Gas release slider Important! When reassembling the gooseneck, fasten the set screw until it touches the gas release slider,...
  • Page 157 bk3000 – bk5000 Mechanical Parts 12. Lift the white glider and remove the 3 screws including the 3 washers beneath. Fasteners and Tools  3 pcs, M5x20 and washers, 4mm Allen 13. Note the orientation of the plastic friction ring towards the pins and remove it. Note: When reassembling the plastic ring, verify that the guide pins are oriented as shown in the picture below.
  • Page 158 Mechanical Parts bk3000 – bk5000 15. When removing the last screw which is marked with green, note that the cart tube will come loose. Hold the cart tube to let it down in a controlled manner. 16. Lift up the adapter cart and place it on a table, while it rests on an element with a suitable height 17.
  • Page 159 bk3000 – bk5000 Preventative Maintenance Section 7 PREVENTATIVE MAINTENANCE CONTENTS PAGE Introduction ..............................2 Required Equipment...........................2 7.2.1 Parts Required to Ensure System Performance and Stability................2 7.2.2 Parts Required to Respond to Customer Requests and/or Complaints ............2 7.2.3 Standard Tools and Equipment Required to Perform the PM ................2 Performing a PM ............................2 7.3.1 User Comments and Corrections ........................2...
  • Page 160  Setup for electrical safety test according to IEC/EN 60601-1 or IEC/EN 62353:2014. Note: As a precaution, BK Medical recommends bringing the Static Control Service Kit in case one of the static-sensitive boards must be accessed. 7.3 Performing a PM Perform the procedures detailed in the following sections.
  • Page 161 Various malfunctions can be corrected by making setup adjustments! Correct any obvious errors at this stage. 7.3.2 Modifications In accordance with the relevant Service Information bulletins posted on the BK Medical Support Zone, perform the necessary hardware/software modifications/updates to ensure outstanding system performance and stability. 7.3.3 Visual Inspection Check the overall condition of the system.
  • Page 162 Preventative Maintenance bk3000 – bk5000 7.3.8 Electrical Safety Test Using Document 16-01491, complete the Electrical Safety Test to ensure the system continues to comply with IEC 60601-1 or IEC/EN 62353:2014. 7.3.9 Software Maintenance Check available system hard disk space and if necessary, clean-up the system. When necessary, inform the customer that their patient data must be backed up and archived in order to free up hard disk space.
  • Page 163 bk3000 – bk5000 Theory of Operation Section 8 THEORY OF OPERATION CONTENTS PAGE Introduction..............................8-2 General Description ..........................8-2 8.2.1 Block Diagram...............................8-3 Board Descriptions ..........................8-4 8.3.1 Engine Module ..............................8-4 8.3.2 Display Module..............................8-6 8.3.3 FEBF Board ..............................8-7 8.3.4 SCP Card ..............................8-10 8.3.5 Keyboard Module ............................8-12 Internal Power Distribution........................8-13 SM34584-11...

  • Page 164: Introduction

    Theory of Operation bk3000 – bk5000 8.1 Introduction This section describes the theory of operation of the scanner. The description is divided into two separate sub-sections, each: General Description: Supported by a block diagram, this section aims to give you an understanding of the interaction between modules, boards and major function blocks in the system.

  • Page 165: Block Diagram

    bk3000 – bk5000 Theory of Operation 8.2.1 Block Diagram SM34584-11...

  • Page 166: Board Descriptions

    Theory of Operation bk3000 – bk5000 8.3 Board Descriptions The following sections describe specific board operations. 8.3.1 Engine Module The Engine holds:  FEBF Board – Front End Beam former Board  SCP Card – Scan Converter Processor Card  Riser Card – Connection Card between SCP and COM Express Carrier Board ...
  • Page 167 bk3000 – bk5000 Theory of Operation COM Express Carrier Card Hosting the COM Express and providing slots for GPU Card Raiser Card, as well as connectors for Keyboard Module, Video Out ATX Power Supply COM Express Implementing the x86 PC architecture, including CPU, Integrated GPU, System Controller Hub, and System Memory.

  • Page 168: Display Module

    Theory of Operation bk3000 – bk5000 8.3.2 Display Module Light Sensor (Not in use!) 12 V DC Power LVDS HDMI Display Controller 19" LCD Panel Board With Back LED Backlight Light Analog Audio Ctrl Displaying the Graphical User Interface, including the ultrasound image, to the user. The Display Module also includes a set of Speakers for audible feedback ...

  • Page 169: Febf Board

    bk3000 – bk5000 Theory of Operation 8.3.3 FEBF Board EBUS 4x Transducers Probe Mux and SPP Xd Ctrl Embedded HV Tx/Rx MUX Ctrl Motherboard 12C Function ClkGen Clocks Function Clocks Transmitter Power from and T/R ATGC Function FEPS Function LV Rx Receiver Function CW Func.
  • Page 170 Theory of Operation bk3000 – bk5000 The Probe Mux and SPP Function further provide power switches to apply power to any active probe. Probe power is used for control logic, for motor drivers, and for built-in HV multiplexers. It also provides monitoring circuits to detect high-voltage leakage to the connector pins. Receiver Function: Amplifying each of the low-voltage outputs, caused by ultrasound echoes, from the transducers and converting the analog signals to digital form.
  • Page 171 bk3000 – bk5000 Theory of Operation I2C Function: Providing board identification (IDPROM), temperature information, cooling fan control, and feedback to the HWM Function on the SCP Card about the actual level of the transmit high voltage rails. This is to make sure that the transmit voltage is actually what it is programmed to be and that the acoustic energy emitted into the tissue is under control.

  • Page 172: Scp Card

    Theory of Operation bk3000 – bk5000 8.3.4 SCP Card To/From FEBF Board From Beam 3x LMP Real-Time PWRBTN Monitor Function PCIe Link Signals To/From RS232 PCIe Switch PCIe RTP Function VPP Function Function DDR3 Acquisition Buffer PCIe x4 Function DC Power To/From Riser Card The SCP Card implements a number of functions, as can be seen in the “Consists of”...
  • Page 173 bk3000 – bk5000 Theory of Operation PCIe Switch Function: 1 Responsible for switching the data traffic between the CPU (upstream) and the RTP Function and FEBF Board (downstream). 2 Providing an efficient multi-channel DMA controller to the system that enables data to be transferred between System Memory and local memories on the SCP Card and the FEBF...

  • Page 174: Keyboard Module

    Theory of Operation bk3000 – bk5000 8.3.5 Keyboard Module Track Button Matrix Board Ball USB t o/from Ultrasound Engine Module Keyboard Controller Board DC Power from Ultrasound Engine Module DC Power from Ultrasound Engine Module USB Conn DVD Drive USB t o/from Ultrasound Engine Module ...

  • Page 175: Internal Power Distribution

    bk3000 – bk5000 Theory of Operation 8.4 Internal Power Distribution Figure 8-1: Internal Power Distribution Figure 8-2: Internal Power Distribution with Battery ATX PSU/COM Express Carrier Board (ip1)  20/24 pin ATX STD motherboard connector ATX PSU/FEPS (ip2)  12V/5V SM34584-11 8-13...
  • Page 176 Theory of Operation bk3000 – bk5000 ATX PSU/FEBF (Digital) (ip3)  12/ 5V for POL to the digital circuits FEPS/FEBF (Analog) (ip4)  +/- HVM  +/- HV1 for TX  +/- HV2 for TX or +/-LV1 for low level TX ...
  • Page 177 bk3000 – bk5000 System Connections Section 9 SYSTEM CONNECTIONS CONTENTS PAGE Introduction..............................9-2 9.1.1 USB 3.0.................................9-2 9.1.2 USB 2.0.................................9-2 9.1.3 LAN ................................9-2 9.1.4 DVI Out .................................9-3 9.1.5 Super Video Out............................9-3 9.1.6 Composite Video Out (RCA/Phono)......................9-3 9.1.7 Audio (Stereo) In ............................9-3 9.1.8 Audio (Stereo) Out ............................9-3 Useful Video Adaptors ..........................9-4 SM34584-11...
  • Page 178 System Connections bk3000 – bk5000 9.1 Introduction This section discusses the available external equipment connections on the 2300. 9.1.1 USB 3.0 Full duplex with 5 Gbps bandwidth using a standard USB Type A socket (blue) – two at the back of the scanner (item 2 in Figure 9-2) and one at the side of the gooseneck (Figure...
  • Page 179 bk3000 – bk5000 System Connnections 9.1.4 DVI Out The DVI Out is a DVI-I type that contains both digital and analog signals combined (item 1 in Figure 9-3). Thus both digital and analog monitors can be connected to this. The resolution in “Cloned Display”...
  • Page 180 System Connections bk3000 – bk5000 9.2 Useful Video Adaptors Here is a suggested list of adapters to connect additional cables. Cable Connector Adapter Image Description Image Description BNC: (composite) Phono (male) to BNC (female) adapter 4-pins: (S-Video) Not required. Phono RCA: Not required.

This manual is also suitable for:

Bk3000Bk3500Bk5000Eb2300

Table of Contents

Save PDF