Page 1 ® Satellite Series User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Global Support Centre Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 168 in this guide.
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's parallel port, monitor port, USB port, PS/2 port (Port availability depends on model selected).
Page 4: Industry Canada Requirement
Contact either: ❖ Toshiba’s Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
Page 5: Telephone Company Procedures
If trouble is experienced with this equipment, for repair or limited warranty information, please contact Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Support Centre within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273.
Page 6 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
Page 7: Wireless Interoperability
Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
Page 8: Regulatory Information
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9 EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
Page 10 VCCI Class B Information Modem Warning Notice Conformity Statement The equipment has been approved to [Commission Decision “CTR-21”] for pan- European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
Page 11 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 12: Device Authorization
Device Authorization This device obtains the Technical Regulation Conformity Certification and the Technical Conditions Compliance Approval, and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan. The Name of the radio equipment: refer to the equipment label provided on the computer JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS...
Page 13 France Ireland Luxembourg Norway Switzerland Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
Page 14 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Lichtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK...
Page 15 ❖ This device must not be operated in ad-hoc mode using channels in the 5 GHz bands in the European Community. Ad-hoc mode provides a direct communication between two client devices without a Wireless LAN Access Point. ❖ This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands.
Page 16 802.11a (5 GHz) Australia Canada France Ireland Luxembourg Norway Switzerland Turbo Mode (5 GHz) Canada Approved Countries/Regions for use for the Intel Wireless LAN 2100 3B Mini PCI Adapter This equipment is approved to the radio standard by the countries/regions in the following table.
Page 17: Wireless Lan Card
Approved Countries/Regions for use for the Toshiba Mini PCI Wireless LAN Card This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Page 18: Bluetooth Wireless Technology Interoperability
Bluetooth than TOSHIBA portable computers. Always use Bluetooth networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for more information.
Page 19: Bluetooth Wireless Technology And Your Health
Approved Countries/Regions for use (Bluetooth technology) ® Bluetooth Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Australia Bulgaria...
Page 20: Regulatory Statements
Exposure to Radio Frequency Radiation The radiated output power of the Bluetooth the FCC radio frequency exposure limits. Nevertheless, the Bluetooth from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized. Regulatory statements This product complies with any mandatory product specification in any country/ region where the product is sold.
Page 21 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 22 CD-RW drive, Multi-drive or any other optical drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.
Page 23 Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 24 INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL.
Page 25 Sony Corporation. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 26: Table Of Contents
Keeping yourself comfortable ...38 Precautions...38 Important information on your computer’s Setting up your computer ...40 Setting up your software...40 Registering your computer with Toshiba ...41 Adding optional external devices...41 Connecting to a power source ...42 Charging the main battery...44 cooling fan ...39...
Page 27 Using the computer for the first time ...45 Opening the display panel ...45 Your computer’s features and specifications ...46 Turning on the power ...46 Adding memory (optional) ...47 Installing a memory module ...48 Removing a memory module...53 Checking total memory ...56 Hard Drive Recovery Utilities ...56 Creating Recovery CDs/DVDs ...57 Hard Disk Drive Recovery Options ...58...
Page 28 Playing an audio CD...98 Playing optical media ...99 Creating a CD/DVD...100 Removing a disc with the computer on...100 Removing a disc with the computer off ...101 Caring for CD or DVD discs ...101 Toshiba’s online resources ...101 keyboard ...86 field...91 ® Explorer...90...
Page 29 Chapter 3: Mobile Computing...102 Toshiba’s energy-saver design...102 Running the computer on battery power ...102 Battery Notice ...103 Power management ...104 Using additional batteries ...104 Charging batteries...104 Charging the main battery...105 Charging the RTC battery...105 Monitoring main battery power...106 Determining remaining battery power...108 What to do when the main battery runs low ...108...
Page 30 Setting passwords ...142 Using an instant password...142 Using a supervisor password...142 Using a user password ...144 Deleting a user password...146 TOSHIBA PC Diagnostic Tool Utility...147 Mouse Utility ...148 Toshiba Hardware Setup...149 TOSHIBA Zooming Utility...151 CD/DVD Drive Acoustic Silencer ...152 TOSHIBA Accessibility ...153 Fingerprint Authentication Utility...154...
Page 31 Fingerprint Logon ...156 Power-on Security ...156 Control Center...157 Password Bank ...159 Care and maintenance of your fingerprint Fingerprint reader limitations ...164 ConfigFree™...164 Getting Started...165 ConfigFree Utilities...165 Chapter 6: If Something Goes Wrong ...168 Problems that are easy to fix ...168 Problems when you turn on the computer...169 The Windows®...
Page 32 Contents Data and system configuration backup in the If you need further assistance...195 Before you contact Toshiba ...195 Contacting Toshiba ...196 Other Toshiba Internet Web sites...197 Toshiba’s worldwide offices...197 Appendix A: Hot Keys/TOSHIBA Cards...199 Hot Key Cards ...199 Using the Hot Key Cards ...200 Application Cards...201...
Page 33: Introduction
Introduction Welcome to the world of powerful, portable, multimedia computing. With your Toshiba notebook computer, your work and entertainment can accompany you wherever you go. NOTE This notebook is compatible with European Union Directive 2002/ 95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE.
Page 34: This Guide
Toshiba’ s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 35: Safety Icons
Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 36: Other Documentation
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Something Goes Wrong” on page “If...
Page 37: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for working comfortably, summarizes how to connect components, and explains what to do the first time you use your notebook computer. Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations.
Page 38: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, that shipped with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 39: Important Information On Your Computer's Cooling Fan
❖ Never turn off the computer if a drive light indicates a drive is active. Turning off the computer while it is reading from or writing to a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both. ❖...
Page 40: Setting Up Your Computer
Getting Started Setting up your computer Setting up your computer TECHNICAL NOTE: You must complete all setup steps up to and including external or internal components to your computer. These components include, but are not limited to, a mouse, keyboard, printer, memory, and PC Cards.
Page 41: Registering Your Computer With Toshiba
If you decide not to register at that time, you can either double-click the Toshiba Registration icon on your desktop or go to the Toshiba Web site at www.register.toshiba.com Product Registration will not diminish Customer rights under the Toshiba limited Warranty.
Page 42: Connecting To A Power Source
TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
Page 43 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 44: Charging The Main Battery
Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows blue or green (depending on your model) when the main battery is fully charged ❖...
Page 45: Using The Computer For The First Time
NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Slide the display latch to the right.
Page 46: Your Computer's Features And Specifications
Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
Page 47: Adding Memory (Optional)
You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Getting Started Adding memory (optional)
Page 48: Installing A Memory Module
Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
Page 49 Click Shut Down. The operating system turns off the computer. Unplug and remove any cables connected to the computer, including the AC adaptor. Remove the main battery. For information on removing the main battery, see “Removing the battery from the computer” on page 113.
Page 50 Getting Started Adding memory (optional) Using a small Phillips screwdriver, loosen the captive screw that secures the memory module slot cover. (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover. Place the screw and the cover in a safe place so that you can retrieve them later.
Page 51 NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. Pick up the memory module by its sides, avoiding any contact with its connector. Position the module toward the socket, aligning the connector’s notch with the matching key in the socket.
Page 52 Getting Started Adding memory (optional) cutouts in the side of the module. If the latches and cutouts do not line up correctly, repeat steps 12-13. latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place.
Page 53: Removing A Memory Module
TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. You can now continue setting up the computer. When the operating system has loaded, you can verify that the computer has recognized the additional memory module. If you are adding extra memory after setting up the computer, verify that the computer has recognized it correctly as described in “Checking total memory”...
Page 54 Getting Started Adding memory (optional) NOTE The following screen appears when you turn on the power: If “Start Windows If one of the Safe Mode options is highlighted, it is best to press Enter to go into Safe Mode, then shut down and restart the system, at which time Windows When Safe Mode is suggested, this could be a sign that you may need to scan your hard drive for errors or defragment the drive.
Page 55 Gently lift the memory module to a 30-degree angle and slide it out of the slot. Memory slots (Sample Illustration) Removing the memory module Replace the memory module slot cover and secure it using the screw. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up.
Page 56: Checking Total Memory
Getting Started Hard Drive Recovery Utilities Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: Click Start, Control Panel, and then System. The total memory is displayed under Memory (RAM). If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps...
Page 57: Creating Recovery Cds/Dvds
The system will prompt you to insert the appropriate number of blank CDs or DVDs to copy the Hard Drive Recovery Utilities. If your optical disc drive is not writable, contact Toshiba Customer Support to obtain the Recovery media for your system.
Page 58: Hard Disk Drive Recovery Options
Getting Started Hard Drive Recovery Utilities Select the items you want to copy by clicking the check box next to the item’s Name—recovery files, applications (original bundled drivers and applications), or both the recovery files and applications. Click Create. Insert the first blank CD or DVD into your writable optical drive when prompted.
Page 59 Make sure the computer is turned off. Press and hold the powering on the computer. When the computer powers on, the Toshiba Recovery Wizard screen displays. (Sample Image) Toshiba Recovery Wizard screen Getting Started Hard Drive Recovery Utilities (zero) key on your keyboard while...
Page 60 Be sure to save your work to external media first. On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, then click Next. The Recovery of Factory Default Software screen appears.
Page 61 The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the Toshiba Recovery Wizard screen, select Erase the hard disk, then click Next. The next screen lists the two methods you can choose: ❖...
Page 62 (for example, a D: drive) those partitions and any information on them will not be affected and will remain intact. To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, then click Select Recover without changing the hard drive partitions.
Page 63 When the initial screen displays, press The boot menu appears. Using the arrow keys, select the CD/DVD option and press Enter . The system will boot up to the Toshiba Recovery Wizard screen. Please refer to page 58, to explain the available recovery options.
Page 64: Installing Drivers And Applications
Installing drivers and applications (Available on certain models) The Toshiba Application Installer (available on certain models) allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications:...
Page 65: Scrolling With The Touchpad
NOTE Because the TouchPad is much smaller than the display screen, moving your cursor across the screen often means having to move your finger several times across the TouchPad in the preferred direction. Once you have positioned your cursor, you can click it into place by either double-tapping the TouchPad or clicking the control buttons.
Page 66: Using The Dual Mode Pad
❖ Left button: Opens the assigned email application ❖ Middle button: Opens the ConfigFree utility (see the Toshiba online Help for more information) ❖ Right button: Sends the item in the active window to the printer The other three virtual buttons have no default settings. You must configure these buttons in the Mouse Properties dialog box before they can be used.
Page 67 In order to use the virtual buttons you must first enable Dual Mode in the Mouse Properties dialog box. After that, you can use the virtual buttons as follows: Tap the mode switch button to enable the virtual buttons. Tap the virtual button assigned to the application you wish to launch, or slide your finger on the volume control bar to adjust the volume to the desired level.
Page 68: Using External Display Devices
Getting Started Using external display devices unassigned by default. In order to use one of these buttons, you must first configure that button so that it is associated with a function. To configure a virtual button: Perform steps 1-5 in Select the virtual button you wish to configure.
Page 69: Directing The Display Output When You Turn On The Computer
Then click OK. Directing the display output when you turn on the computer Once you have connected an external display device, you can choose to use the internal display only, the external device only, or both simultaneously. The quickest way to change the display output settings is to use the display hot key ( Press While holding down...
Page 70: Using An External Keyboard
Getting Started Using an external keyboard TECHNICAL NOTE: To use one of the simultaneous modes, you must set the resolution of the internal display panel to match the resolution of the external display device. The external display device must support a resolution of 800 x 600 or higher. Using an external keyboard If you prefer to use a full-size keyboard, you can attach one to your computer.
Page 71: Setting Up A Printer
If your printer does not support Plug and Play, you can set up the printer as described in To connect a printer to your computer: Connect the printer cable to the printer and then connect the other end to one of the computer’s USB ports. Plug the printer’s power cable into a live AC outlet.
Page 72: Connecting An Optional External Diskette Drive
Getting Started Connecting an optional external diskette drive Connecting an optional external diskette drive Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes. (Sample Illustration) Optional external USB diskette drive To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports.
Page 73: Options For Turning Off The Computer
Options for turning off the computer Depending on the operating system installed, you have more than one option available for turning off the computer: Shut Down, Hibernate, and Sleep. Each option has its advantages. ❖ Use the Shut Down or Hibernate command if you will not be using the computer for several days or if you must turn off your computer.
Page 74 Getting Started Turning off the computer For information on how to use and configure Hibernation mode see “Using and configuring Hibernation mode” on page Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off.
Page 75: Using The Shut Down Command
Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. Use the following steps to turn off your computer using the Shut Down command: Click Start, and then click the arrow next to the Lock button in...
Page 76 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
Page 77: Using And Configuring Hibernation Mode
Restarting your computer To start the computer up again, press the power button until the on/ off light glows blue or green (depending on your model). If you turn off the computer by closing the display panel, you can start it again by opening the display panel. Using and configuring Hibernation mode To turn off the computer using the Hibernation command: Click Start, and then click the arrow next to the Lock button in...
Page 78 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
Page 79: Using And Configuring Sleep Mode
Starting again from Hibernation mode To start up the computer from Hibernation mode, press the power button until the on/off light glows blue or green (depending on your model). The computer returns to the screen(s) you were using. If you put the computer in Hibernation mode by closing the display panel, you can start it again by opening the display panel.
Page 80 Getting Started Turning off the computer Click Start, Control Panel, System and Maintenance, and then Power Options. The Power Options window appears. Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen To change the amount of time after which the computer enters Sleep mode: ❖...
Page 81 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure. Select Sleep for the options you want. ❖...
Page 82: Closing The Display Panel
Moving the computer Before moving your computer, even across the room, make sure all disk activity has ended (the drive indicator light stops glowing) and all external peripheral cables are disconnected. “Power Plans” on page 116. 109. There are “Toshiba Utilities”...
Page 83: Using A Computer Lock
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Page 84: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the disk. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 85: Using The Keyboard
❖ Use Error-checking and Disk Defragmenter regularly to conserve disk space and improve performance. ❖ Scan all new files for viruses. This precaution is especially important for files you receive via diskette, email, or download from the Internet. ❖ Take frequent breaks to avoid repetitive-motion injuries and eyestrain.
Page 86: Character Keys
Learning the Basics Using the keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖ The space bar creates a space character instead of just passing over an area of the page. ❖...
Page 87: Ctrl, Fn, And Alt Keys
Learning the Basics Using the keyboard keys do different things depending on the are called function keys because they execute Fn+F9 turns off the TouchPad. For “Hot Keys/TOSHIBA Cards” on page ® Windows Application key ® ® key—Opens the Start menu key) are the 12 ®...
Page 88: Overlay Keys
Learning the Basics Using the keyboard Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard.
Page 89: Starting A Program
Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows If you prefer to open the program first, you have four options. You can: ❖...
Page 90: Starting A Program From Windows Explorer
Learning the Basics Starting a program Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows your computer’s contents as a hierarchy or “tree.” You can easily see the contents of each drive and folder on your computer. To use this method, you should know the file name and location of the program’s executable file (this file ends with .exe).
Page 91: Starting A Program Using The Start Search Field
Starting a program using the Start Search field This example uses the Start menu’s Start Search field to start WordPad: Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. Start Search field (Sample Image) Start Search field in Start menu...
Page 92 Learning the Basics Saving your work Saving files In your Windows If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box. Use this dialog box to specify where to store the document and to give it a file name.
Page 93: Printing Your Work
Using a file extension Most programs assign an extension to the file name that identifies the file as being created in the program with a particular format. For example, Microsoft file name with an extension of “.doc” is assumed to be a Microsoft Word file.
Page 94: Backing Up Your Work
Learning the Basics Backing up your work Specify the print parameters. For example, the range of pages and number of copies to print. Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
Page 95: Using The Optical Drive
Using the optical drive Optical storage has become the preferred medium for software, music, and video. Digital versatile discs (DVDs) provide a significant increase in data storage and support features that are not available on any other video platform. These features include wide- screen movies, multiple language tracks, digital surround sound, multiple camera angles, and interactive menus.
Page 96: Media Control Buttons
Learning the Basics Using the optical drive Do not press the eject button or turn off the computer while the drive in-use indicator light is glowing. Doing so could damage the disc or the drive. When the disc tray is open, be careful not to touch the lens or the area around it.
Page 97: Inserting A Compact Disc
The Previous track button/Next track button returns to the preceding track on the disc (press the left side of the button) or skips to the following track on the disc (press the right side of the button). Inserting a compact disc To insert a compact disc into the drive: Make sure the computer is turned on.
Page 98: Playing An Audio Cd
If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Page 99: Playing Optical Media
NOTE When using Windows Media to activate Sleep or Hibernation modes. To prevent this from occurring, close Windows Media Hibernation mode. Stop button (Sample Image) Windows Media The Windows Media ordinary compact disc player: ❖ To play the CD or to pause, click the Play/Pause button. ❖...
Page 100: Creating A Cd/Dvd
Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Page 101: Removing A Disc With The Computer Off
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 102: Chapter 3: Mobile Computing
It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been set by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
Page 103: Battery Notice
This is normal for all batteries. To purchase a new battery pack, see the accessories information that shipped with your computer or visit the Toshiba Web site at accessories.toshiba.com. Use only batteries designed to work with your Toshiba notebook computer.
Page 104: Power Management
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 105: Charging The Main Battery
Charging the main battery To charge the main battery while it is in your computer, plug the computer into a live electrical outlet. The battery charges whether the computer is on or off. TECHNICAL NOTE: The recharging of the battery cannot occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices.
Page 106: Monitoring Main Battery Power
Mobile Computing Monitoring main battery power NOTE The above error message may vary by computer model. The RTC battery does not charge while the computer is turned off even when the AC adaptor is charging the computer. The RTC battery charges when the computer is powered on.
Page 107 NOTE If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the battery pack. “Changing the main battery” on page 113 replacing the main battery.
Page 108: Determining Remaining Battery Power
Mobile Computing Monitoring main battery power Determining remaining battery power Wait at least 16 seconds after turning on the computer before trying NOTE to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations.
Page 109: Setting Battery Notifications
Setting battery notifications You can set two notifications. Each notification can be set to alert you when a specified percentage of remaining battery power has been reached. You can also set the computer to enter Sleep mode or Hibernation mode or to completely power down when the notification goes off.
Page 110: Conserving Battery Power
Mobile Computing Monitoring main battery power Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖ How the computer is configured ❖ How much you use the hard disk, optical drive, diskette drives, or other optional devices ❖...
Page 111: Power Plans
Power Plans You can choose a predefined Power Plan or select your own combination of power options. To do this: Click Start, Control Panel, Mobile PC, and then Power Options. The Windows (Sample Image) Windows Select an appropriate plan for your work environment or create your own custom plan.
Page 112: Using A Hot Key To Set The Power Plan
Mobile Computing Monitoring main battery power By default the three power plans Balanced, Power Saver, and High Performance are satisfactory for most people and do not need to be edited. The Power Saver plan is the best used for maximum battery time.
Page 113: Changing The Main Battery
Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object.
Page 114 Mobile Computing Changing the main battery Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock Slide the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery...
Page 115: Inserting A Charged Battery
If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately. Always dispose of used battery packs in compliance with all applicable laws and regulations. Put insulating tape, such as cellophane tape, on the electrode during transportation to avoid a possible short circuit, fire or electric shock.
Page 116: Taking Care Of Your Battery
Mobile Computing Taking care of your battery Slide the battery release lock to the locked position. (Sample Illustration) Locking the battery release lock Turn the computer right side up. Reconnect any cables that were removed in step 3 of “Removing the battery from the computer” on page Restart the computer.
Page 117: Maintaining Your Battery
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
Page 118: Disposing Of Used Batteries
Please be kind to our shared environment. Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly. If you cannot find the information you need elsewhere, call Toshiba at: (800) 457-7777.
Page 119: Traveling Tips
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 120: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your notebook computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 121: Finding Your Way Around The Desktop
Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 122 Exploring Your Computer’s Features Exploring the desktop NOTE If you place the cursor over an icon, a popup description of the file contents appears. Your desktop may contain other icons depending on your configuration. See Windows information on each icon and how to use it. Start button You use the Start button to: ❖...
Page 123: Setting Up For Communications
Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: ❖ A modem (available on certain models) ❖ A telephone line ❖ A browser or communications program ❖...
Page 124: Connecting A Modem To A Telephone Line
Send a fax directly from your computer For more detailed information regarding your computer’s modem, visit Toshiba’s Web site at accessories.toshiba.com. Before you can communicate using the modem, you need to connect it to a telephone line. Your computer’s built-in modem port provides an RJ-11 jack, allowing you to connect the modem to a standard voice-grade telephone line.
Page 125: Connecting Your Computer To A Network
Connect the other end to the RJ-11 wall jack. (Sample Illustration) Connecting to a wall jack NOTE Connect the built-in modem only to ordinary analog phone lines. Never connect the built-in modem to a digital line (ISDN). Never connect the built-in modem to the digital connector on a public telephone or to a digital private branch exchange (PBX).
Page 126 Exploring Your Computer’s Features Setting up for communications Setting up the connection To set up an office connection, consult your network administrator for network settings and additional considerations. To set up a dial-up connection, use the Connect to the Internet Wizard: Click Start, Control Panel, Network and Internet, and then Connect to the Internet.
Page 127: An Overview Of Using The Internet
Using Wireless LAN connectivity NOTE Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. Your system may come with an optional wireless LAN module. This is a technology that expands wireless communication beyond networking equipment, and can connect many different kinds of electronic devices without the need for cables.
Page 128: The Internet
Exploring Your Computer’s Features An overview of using the Internet The Internet The Internet is an association of thousands of networks and millions of computers around the world connected by communications lines. They all work together to share information. The World Wide Web The World Wide Web (or “Web”) is a subset of the Internet—a collection of interlinked documents (located on computers connected to the Internet) that work together using a specific...
Page 129: Surfing The Internet
If you are using your computer at the office, then you probably connect to the Internet through your company’s network. See your network administrator about connecting to the Internet. Surfing the Internet Once connected to the Internet, the Web browser displays a home page, for example, your ISP’s home page on the Internet or your company’s Web site home page.
Page 130: Uploading To, And Downloading Files From, The Internet
Exploring Your Computer’s Features Exploring audio features Uploading to, and downloading files from, the Internet Transferring files from one computer to another is termed uploading (transferring data from your computer to a site on the Web), or downloading (transferring data from a site on the Web to your computer).
Page 131: Using External Speakers Or Headphones
NOTE The microphone on your computer might be set to Mute. To check this, click Start, Control Panel, Hardware and Sound, and then Adjust System Volume. Using external speakers or headphones Your computer is equipped with a full stereo sound system with internal speakers.
Page 132: Using Pc Cards
Exploring Your Computer’s Features Using PC Cards Using PC Cards TECHNICAL NOTE: For PCMCIA-compatible PC Cards, check the package to make sure they conform to the PCMCIA 2.1 standard (or later). Other cards may work with your computer, but are likely to be much more difficult to set up and use.
Page 133: Removing A Pc Card
Removing a PC Card Be sure to disable the PC Card prior to removing it. Otherwise, the system may be damaged. NOTE Before removing a PC Card, make sure that no applications or system services are using the card. Prepare the card for removal by clicking the Safely Remove Hardware icon in the Notification Area and then selecting the card or device you want to remove.
Page 134: Using The Bridge Media Adapter Slot
PDAs, digital cameras, digital video camcorders, etc. The Bridge Media Adapter slot may also support other types of media. For a complete list of supported media, visit Toshiba’s Web site at accessories.toshiba.com. NOTE Do not use the Copy Disk function for this type of media.
Page 135: Removing Memory Media
Removing memory media Prepare the media for removal by clicking the Safely Remove Hardware icon in the Notification Area and then selecting the card or device you want to remove. If the system is unable to prepare the media for safe removal, a message will tell you to try again later.
Page 136: Chapter 5: Toshiba Utilities
These utilities are described in this chapter. ❖ TOSHIBA Assist ❖ Supervisor password ❖ User password ❖ TOSHIBA PC Diagnostic Tool Utility ❖ Mouse Utility ❖ Toshiba Hardware Setup ❖ TOSHIBA Zooming Utility ❖ CD/DVD Drive Acoustic Silencer ❖...
Page 137: Toshiba Assist
TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, do one of the following: ❖ Double-click the TOSHIBA Assist shortcut icon on the desktop.
Page 138: Connect
Toshiba Utilities TOSHIBA Assist Connect The features available in this category are: ❖ ConfigFree™ ❖ Bluetooth ❖ Bluetooth (Sample Image) TOSHIBA Assist window – Connect tab Connectivity Doctor ® Settings ® Local COM Settings...
Page 139: Secure
Secure The features available in this category are: ❖ Supervisor password ❖ User password (Sample Image) TOSHIBA Assist window – Secure tab Toshiba Utilities TOSHIBA Assist...
Page 140: Protect & Fix
Toshiba Utilities TOSHIBA Assist Protect & Fix TOSHIBA PC Diagnostic Tool Utility this category. (Sample Image) TOSHIBA Assist window – Protect & Fix tab feature is available in...
Page 141: Optimize
Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Accessibility ❖ TOSHIBA Button Controls ❖ Toshiba Hardware Setup ❖ CD/DVD Drive Acoustic Silencer (Sample Image) TOSHIBA Assist window – Optimize tab Toshiba Utilities TOSHIBA Assist...
Page 142: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.
Page 143 Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
Page 144: Using A User Password
Shut down the system to complete the process. Deleting a supervisor password To delete a supervisor password: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab.
Page 145 Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access the computer.
Page 146: Deleting A User Password
TOSHIBA Assist. The TOSHIBA Assist window appears. On the left side, click the Secure tab. Click the User Password icon. The Password tab of the Toshiba Hardware Setup window appears. Click Not Registered. A pop-up screen appears asking for a password.
Page 147: Toshiba Pc Diagnostic Tool Utility
Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool may show tests for features you do not have. This is normal and doesn’t indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
Page 148: Mouse Utility
Toshiba Utilities Mouse Utility Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: Click Start, Control Panel, and then Mouse, or click the Mouse icon in the Optimize tab of The Mouse Properties screen appears.
Page 149: Toshiba Hardware Setup
Windows ❖ Click Start, All Programs, Toshiba, Utilities, and then Assist, or click the Toshiba Hardware Setup icon in the Optimize tab of The Toshiba Hardware Setup screen appears. (Sample Image) Toshiba Hardware Setup screen – General tab...
Page 150 Toshiba Utilities Toshiba Hardware Setup ❖ CPU—Allows you to enable or disable CPU frequency switching modes Dynamically Switchable—This mode is the default setting for your computer, and automatically changes the processing frequency and decreases voltage depending on the power source: ❖...
Page 151: Toshiba Zooming Utility
Acrobat ❖ Icons on the desktop To access the TOSHIBA Zooming Utility: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Zooming Utility. The TOSHIBA Zooming Utility Properties screen appears. (Sample Image) TOSHIBA Zooming Utility Properties screen Select the desired option(s).
Page 152: Cd/Dvd Drive Acoustic Silencer
Toshiba Utilities CD/DVD Drive Acoustic Silencer For more information about how to use the TOSHIBA Zooming utility, right-click the click Help. CD/DVD Drive Acoustic Silencer This utility can slow the speed of your optical drive to make it run more quietly. You can use this utility to make listening to music CDs more enjoyable.
Page 153: Toshiba Accessibility
TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
Page 154: Fingerprint Authentication Utility
Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 155 Error reading fingerprint—the movement was too fast. Swipe your finger again at a slower speed. ❖ Error reading fingerprint—the movement was too short. Swipe your finger again using a longer motion. Toshiba Utilities Fingerprint Authentication Utility ® password, you will be prompted to...
Page 156: Fingerprint Logon
Toshiba Utilities Fingerprint Authentication Utility Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows user attempts to log on again, the user’s fingerprint is read and compared with the user’s enrolled fingerprints;...
Page 157: Control Center
The Control Center contains various functions for fingerprint management and for setting up your fingerprint software. Available options depend on the software status, used hardware, and installed applications. (Sample Image) Main Fingerprint Control Center Window Toshiba Utilities Fingerprint Authentication Utility...
Page 158 Toshiba Utilities Fingerprint Authentication Utility Fingerprints ❖ Enroll or Edit Fingerprints—Runs the fingerprint enrollment wizard. You can enroll/delete fingerprints for the current user and, if power-on security is implemented, control whether they are stored in the fingerprint device memory. After you enroll your fingerprints, they are associated with your user name and password.
Page 159: Password Bank
Web browser, click it in the list. ❖ Register—Registers a new window (dialog or Web page). ❖ Lock/unlock My Safe—Opens or closes My Safe folder. ❖ Control Center—Displays Control Center. ❖ Help—Displays this help file. Toshiba Utilities Fingerprint Authentication Utility Shift key while swiping your finger.
Page 160 Toshiba Utilities Fingerprint Authentication Utility Registering a new Web page or dialog You are logged on to the computer and want to register a new Web page. To create a new registration: Display a Web page you want to register.
Page 161 Deleting a registration You are logged on to the computer and want to delete an existing registration. To delete an existing registration: Click the Settings topic in the Control Center. Click User Settings. Verify your fingerprint. Toshiba Utilities...
Page 162: Care And Maintenance Of Your Fingerprint Reader
Select a registration. Click Delete. How to Delete the Fingerprint Data Fingerprint data is stored in the non-volatile memory. If the computer changes ownership, Toshiba recommends the following procedure: Click Start, All Programs, Protector Suite QL, and then Control Center.
Page 163 The fingerprint for each finger is different and unique. Please ensure that only the registered or enrolled fingerprint or fingerprints are used for identification. ❖ Check sliding position (see illustration below). (Sample Illustration) Aligning the finger on the reader Toshiba Utilities...
Page 164: Fingerprint Reader Limitations
Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Page 165: Getting Started
ConfigFree. ❖ Double-click the ConfigFree icon ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ Click the ConfigFree icon then click the desired utility. NOTE If your computer is not connected to a network, the ConfigFree icon in the Notification Area is displayed with an “X.”...
Page 166 Toshiba Utilities ConfigFree™ ❖ Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in “profiles.” ConfigFree profiles are useful for easily switching network settings and devices.You can switch network settings simply by selecting the profile with the desired settings.
Page 167 To create a profile: Click the icon in the Notification area. Move the pointer to Profile. Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard. Toshiba Utilities ConfigFree™...
Page 168: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 169: Problems When You Turn On The Computer
Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
Page 170 If Something Goes Wrong Problems when you turn on the computer If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.
Page 171 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
Page 172: The Windows® Operating System Is Not Working
If Something Goes Wrong The Windows® operating system is not working Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket.
Page 173: Internet Problems
The Windows® operating system is not working ❖ Safe Mode with Command Prompt ❖ Enable Boot Logging ❖ Enable low-resolution video (640x480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖...
Page 174: The Windows® Operating System Can Help You
Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows and Support to troubleshoot the problem first.
Page 175: Fixing A Problem With Device Manager
The device most recently connected to the system is the one most likely to be causing a conflict. Resolving conflicts There are several things you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer. ❖...
Page 176: Memory Problems
If Something Goes Wrong Resolving a hardware conflict ❖ The Resources tab, which lists resources assigned to the monitor, optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources. ❖...
Page 177: Power And The Batteries
Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional secondary battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries.
Page 178: Keyboard Problems
After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information that shipped with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
Page 179: Display Problems
Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing simultaneously.
Page 180 If Something Goes Wrong Resolving a hardware conflict The built-in screen flickers. Some flickering is a normal result of the way the screen produces colors. To reduce the amount of flickering, try using fewer colors. To change the number of colors displayed: Right-click in a blank area of the Windows Click Personalize, and then Display Settings.
Page 181: Disk Drive Problems
Disk drive problems Problems with the hard disk or with a diskette drive usually show up as an inability to access the disk or as sector errors. Sometimes a disk problem may cause one or more files to appear to have garbage in them.
Page 182: Optical Drive Problems
If Something Goes Wrong Resolving a hardware conflict Your data files are damaged or corrupted. Refer to your software documentation for file recovery procedures. Many software packages automatically create backup files. You may also be able to recover lost data using utility software. Consult your network administrator.
Page 183: Sound System Problems
You press the disc eject button, but the drive tray does not slide out. Make sure the computer is connected to a power source and turned on. The optical drive eject mechanism requires power to operate. Make sure a program is not accessing the drive and preventing it from ejecting.
Page 184: Pc Card Problems
If Something Goes Wrong Resolving a hardware conflict The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control.
Page 185 Double-click the appropriate PC Card. The operating system displays your PC Card’s Properties dialog box, which contains information about your PC Card configuration and status. The computer stops working (hangs) when you insert a PC Card. The problem may be caused by an I/O (input/output) conflict between the PCMCIA socket and another device in the system.
Page 186: Printer Problems
If Something Goes Wrong Resolving a hardware conflict Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper.
Page 187: Wireless Networking Problems
Wi-Fi will be lit). NOTE To determine if your computer has an internal Wi-Fi the device list in Device Manager (part of the Windows Panel, Hardware and Sound). Some Toshiba models may have a ® Wi-F ® Wi-Fi ❖...
Page 188 If Something Goes Wrong Resolving a hardware conflict Verify that the DHCP Enabled setting is set to Yes. Click Close. ❖ Use IPCONFIG to verify that the computer has a useful IP address—one other than the private address of 169.254.xxx.xxx assigned by Windows Click Start to open the Start menu.
Page 189: Dvd Operating Problems
Special considerations for the Windows Wired Equivalent Privacy (WEP) encryption is not enabled on the wireless access point. When you install a wireless access point device, the Windows operating system checks whether WEP encryption is enabled on the device. If it is not enabled, the Windows device to its list of available wireless networks, but does not create a wireless connection using the device, since the connection would not be secure.
Page 190: Develop Good Computing Habits
“Checking device properties” on page 175 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
Page 191: Data And System Configuration Backup In The Windows® Operating System
On a regular basis, back up the information stored on your hard disk. Use Windows DVD, or external hard disk. Here are some ways you can do this: ❖ Use the Windows entire computer to a CD, DVD, or external hard disk. ❖...
Page 192 If Something Goes Wrong Develop good computing habits Saving system configuration with Restore Points The System Restore feature of the Windows quickly creates Restore Points—‘snapshots’ of your Windows operating system configuration—and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to ‘turn back the clock,’...
Page 193 DVDs, or hard drives. An external hard drive is recommended in case the internal hard drive fails. No additional software is required. Most of the CD and DVD drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from CDs.
Page 194 If Something Goes Wrong Develop good computing habits Prepare your backup target by connecting it and/or inserting a blank CD or DVD in the drive. Click Start. Click Control Panel. Click System and Maintenance. Click Backup and Restore Center. You can choose to back up some files or the entire computer. Click either Back up files or Back up computer.
Page 195: If You Need Further Assistance
Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation.
Page 196: Contacting Toshiba
Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware- related, Toshiba offers a variety of resources to help you.
Page 197: Other Toshiba Internet Web Sites
Germany Toshiba Europe GmbH Leibnizstraße 2 D-93055 Regensburg Germany Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Mexico Toshiba de México S.A. de C.V. Sierra Candela No.111, 6to. Piso Col. Lomas de Chapultepec. CP 11000 Mexico, DF.
Page 198 Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. United Kingdom Toshiba Information Systems (U.K) Ltd. Toshiba Court Weybridge Business Park Addlestone Road...
Page 199: Appendix A: Hot Keys/Toshiba Cards
Appendix A Hot Keys/TOSHIBA Cards Hot Keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to modify the following system functions: ❖...
Page 200: Using The Hot Key Cards
To use the Hot Key Cards using the pointing device: Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Double-click the Card for the system function to be modified.
Page 201: Application Cards
To launch an application using the Application Cards: Move the cursor to the top center edge of the screen. The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.
Page 202: Card Case
201). To use the Card Case: Move the cursor to the top center edge of the screen. The TOSHIBA Cards appear at the top of the screen. An icon appears momentarily in the top-right corner. Click the (Sample Image) Starting Card Case The Card Case displays two rows of Cards.
Page 203: Hot Key Functions
Hot keys have a legend on the key indicating the option or feature the key controls. Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones.
Page 204: Password Security
Hot Keys/TOSHIBA Cards Hot Key Functions Password security This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Security options ❖ ❖ Without a password hot key function turns off the display and activates instant security.
Page 205 To ensure the password protection is activated after pressing (to activate instant security), wait ten seconds before walking away from the computer. Hot Keys/TOSHIBA Cards Hot Key Functions password screen saver ® online Help to set up your ®...
Page 206: Power Plan
Hot Keys/TOSHIBA Cards Hot Key Functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
Page 207: Sleep Mode
Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the following options: (Sample Image) Sleep options ❖...
Page 208: Hibernation Mode
Hot Keys/TOSHIBA Cards Hot Key Functions Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page...
Page 209: Display Modes
Display modes This TOSHIBA Card or hot key cycles through the power- on display options. The display modes are: ❖ ❖ ❖ ❖ ❖ To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device.
Page 210: Display Brightness
Hot Keys/TOSHIBA Cards Hot Key Functions Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. This hot key increases the screen brightness. Selecting this Card or pressing either hot key displays the...
Page 211: Disabling Or Enabling Wireless Devices
Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ❖ ❖ ❖ Selecting this Card or pressing the hot key displays the following options: (Sample Image) Wireless communication options ❖...
Page 212: Disabling Or Enabling The Touchpad™ Or Dual Mode Pad
Disabling or enabling the TouchPad™ or Dual Mode Pad (The Dual Mode Pad is available on certain models). This TOSHIBA Card or hot key enables/disables either the TouchPad or the Dual Mode Pad. For more information on using the Touch Pad or Dual Mode Pad, see Dual Mode Pad”...
Page 213: Zooming Applications In/Out
This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the...
Page 214: Appendix B: Power Cord/Cable Connectors
Appendix B Power Cord/Cable Connectors Your notebook computer features a universal power supply you can use worldwide. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...
Page 215: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...
Page 216 Glossary DSTN DVD-ROM digital versatile (or video) disc read-only memory EPROM HTML IEEE LPT1 MIDI PCMCIA SCSI disk operating system dots per inch dual supertwist nematic digital versatile (or video) disc enhanced capabilities port erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive...
Page 217 SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
Page 218 Glossary baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
Page 219 central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
Page 220 Glossary device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices. device driver — A program (called a “driver”) that permits a computer to communicate with a device.
Page 221 double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette. download — (1) In communications, to receive a file from another computer through a modem or network. (2) To send font data from the computer to a printer.
Page 222 — The physical components of a computer system. Compare software. Hibernation — A feature of many Toshiba notebook computers that saves to the hard disk the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 223 hot key — (1) A feature in which certain keys in combination with the key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. hot swapping —...
Page 224 Glossary local area network — See LAN. logical drive — A section of a disk that is recognized by the operating system as a separate disk drive. A system’s logical drives may differ from its physical drives. For example, a single hard disk drive may be partitioned into two or more logical drives.
Page 225 non-system disk — A disk for storing programs and data that cannot be used to start the computer. Compare system disk. online — Available through the computer. Online may refer to information being read from your own computer’s hard disk, such as online documentation or online Help, or to information coming from another company on a company network or the Internet.
Page 226 Glossary port — A socket on the computer where you plug in a cable for connection to a network or a peripheral device. processor — See central processing unit (CPU). program — A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility.
Page 227 select — To highlight or otherwise specify text, data, or graphics with the intent to perform some operation on it. serial — Processes that occur one at a time. In communications, it means the transmission of one bit at a time sequentially over a single channel.
Page 228 Glossary Web — See World Wide Web. Wi-Fi — A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www) — The worldwide network of Web sites linked together over the Internet.
Page 229: Index
109 power plan 206 power plan hot key card 112 real-time clock (RTC) 103 removing 113 BIOS Setup see Toshiba Hardware Setup Bridge Media Adapter Slot inserting memory media 134 removing memory media 135 button power 47 start 122...
Page 230 Index set up 123 compact disc positioning 98 compact discs handling 98 inserting 97 removing 100 compact disk drive using 95 computer caring for 82 cleaning 82 moving 82 non-system disk or disk error message 171 not accessing disk drives 170 running on battery power 102 setting up 40 warning resume failure message...
Page 231 monitor not working 180 mouse 70 external diskette drive connecting 72 external display, adjusting 69 FAT (File Allocation Table) 181 file extensions 93 file, backing up 84 files backing up 94 printing 93 restoring 94 saving 91 fingerprint authentication 154 enrollment 154 Fn keys 87 function keys 87...
Page 232 Index using 85 Windows special keys 87 keyboard, external 70 keyboard, full-size 86 lock computer, using 83 main battery removing 113 memory adding 47 problem solving 176 removing expansion slot cover 50 memory module inserting 51 installation 48 removing 55 microphone 130 modem connecting to telephone line 124...
Page 233 180 checking device properties 175 computer hangs when PC Card inserted 185 computer will not power up 169 contacting Toshiba 195 corrupted/damaged data files 182 Device Manager 175 disk drive is slow 181 display is blank 179...
Page 234 124 television adjusting display 69 Toshiba registering computer 41 worldwide offices 197 TOSHIBA Assist 137 Toshiba Hardware Setup 149 Toshiba online resources 101 Toshiba utilities 136 traveling tips 119 troubleshooting DVD player general problems 189 external keyboard 178...
Page 235 Help and Support 174 wireless networking 127 Wizards Dial-Up Networking Wizard 125 World Wide Web 128 www 128 Index...

This manual is also suitable for:

A135-s2376 A135-s4527 Satellite a130-st1311 Satellite a130-st1312 Satellite a135-s2256 Satellite a135-s2266 ... Show all

Toshiba A135-S2326 User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Toshiba Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys/Toshiba Cards

Appendix B: Power Cord/Cable Connectors

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Summary of Contents for Toshiba A135-S2326