Sharp MX-M1100 Maintenance Manual

Digital multifunctional system
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DIGITAL MULTIFUNCTIONAL SYSTEM
Maintenance Guide
Maintenance Guide
Keep this manual close at hand for reference
whenever needed.
MODEL:
REGULAR MAINTENANCE
REPLACING SUPPLIES
REMOVING MISFEEDS
REMOVING STAPLE JAMS
MX-M850
MX-M950
MX-M1100

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Summary of Contents for Sharp MX-M1100

  • Page 1 DIGITAL MULTIFUNCTIONAL SYSTEM Maintenance Guide Maintenance Guide Keep this manual close at hand for reference whenever needed. MODEL: MX-M850 MX-M950 MX-M1100 REGULAR MAINTENANCE REPLACING SUPPLIES REMOVING MISFEEDS REMOVING STAPLE JAMS...
  • Page 2 • Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due to use of the product.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS REGULAR MAINTENANCE CLEANING THE DOCUMENT GLASS AND AUTOMATIC DOCUMENT FEEDER ....2 • DOCUMENT GLASS ..... . . 2 •...
  • Page 4: Regular Maintenance

    REGULAR MAINTENANCE This chapter explains how to clean the machine, dispose of punch and staple waste, and replace the toner collection container. To ensure a long service life for the machine, perform these maintenance procedures regularly. Warning Do not use a flammable spray to clean the machine. If gas from the spray comes in contact with hot electrical components or the fusing unit inside the machine, fire or electrical shock may result.
  • Page 5 Front side of original Open the automatic document feeder and remove the glass cleaner. Clean the document scanning area on the document glass with the glass cleaner. Clean the glass surface. Clean the black sheet. Replace the glass cleaner. After replacing the glass cleaner in its storage position, close the automatic document feeder.
  • Page 6: Cleaning The Bypass Feed Roller

    CLEANING THE BYPASS FEED ROLLER If you find that postcards and other heavy media frequently misfeed in the bypass tray, clean the bypass feed roller. To clean the bypass feed roller, wipe the surface of the roller with a soft cloth moistened with water or a neutral detergent. MX-MFX1 Remove the paper.
  • Page 7: Discarding Punch Waste

    DISCARDING PUNCH WASTE Punch waste from punched holes is collected in the punch waste box. Follow the steps below to discard the punch waste. Finisher Open the cover. Pull out the punch waste box and discard the punch waste. Discard the punch waste in a plastic bag or other container, taking care not to let the waste scatter.
  • Page 8: Discarding Staple Waste (Finisher)

    DISCARDING STAPLE WASTE (FINISHER) When the finisher is used for stapling, staple waste is produced. The staple waste is collected in the staple waste box. Follow the steps below to discard the staple waste. Open the cover. Pull out the staple waste box and discard the staple waste.
  • Page 9: Replacing The Toner Collection

    REPLACING THE TONER COLLECTION CONTAINER The toner collection container collects excess toner that is produced during printing. To replace the toner collection container, follow the steps below. Open the cover. Remove the toner collection container. The toner collection container may be heavy. Use both hands to firmly support the container while removing it.
  • Page 10: Replacing Supplies

    REPLACING SUPPLIES This chapter explains how to replace the following supplies: • Toner cartridge • Staple cartridge (page 10) • Stamp cartridge (page 15) REPLACING THE TONER CARTRIDGE Be sure to replace the toner cartridge when the message "Change the toner cartridge." appears. The toner cartridge can be replaced while the machine is in operation.
  • Page 11 • Store toner cartridges out of reach of small children. • If a toner cartridge other than a SHARP-recommended toner cartridge is used, the machine may not attain full quality and performance and there is a risk of damage to the machine. Be sure to use a SHARP-recommended toner cartridge.
  • Page 12: Replacing The Staple Cartridge

    REPLACING THE STAPLE CARTRIDGE When the staple cartridge runs out of the staples, a message will appear in the touch panel. Follow the procedure below to replace the staple cartridge. The replacement procedure varies depending on what peripheral devices are installed. For the product numbers of the supplies, see "SUPPLIES"...
  • Page 13: Saddle Unit

    SADDLE UNIT Open the cover. Pull out the unit. Slowly pull out the unit until it stops. Remove the staple case. (1) Grasp the green part and pull it forward and down. The unit that holds the staple case will move forward.
  • Page 14 REPLACING THE STAPLE CARTRIDGE Install the staple case. (1) Push the staple case in until it clicks into place. (2) Grasp the green part and push in. Push in the unit. Close the cover.
  • Page 15: Finisher (For Mx-M850) / Saddle Stitch Finisher

    FINISHER (FOR MX-M850) / SADDLE STITCH FINISHER Open the cover. Pull out the unit. Slowly pull out the unit until it stops. Remove the staple case. Staple section Grasp the green part of the staple case and pull the staple case down.
  • Page 16 REPLACING THE STAPLE CARTRIDGE Push the staple case firmly back in. Pull the seal that holds the staples straight out. Install the staple case. Staple section Push the staple case in until it clicks into place. Saddle stitch section (1) Push the staple case in until it clicks into place.
  • Page 17: Replacing The Stamp Cartridge

    REPLACING THE STAMP CARTRIDGE When the stamp on scanned originals becomes faint, replace the stamp cartridge (AR-SV1). * When the stamp unit (AR-SU1) is installed on the automatic document feeder Open the automatic document feeder. Remove the document backplate sheet. Gently remove the sheet.
  • Page 18: When A Paper Misfeed Occurs

    REMOVING MISFEEDS This chapter explains what to do when a paper misfeed occurs in the machine. WHEN A PAPER MISFEED OCCURS PAPER MISFEED MESSAGE AND INFORMATION When a paper misfeed occurs, the message "A misfeed has occurred." will appear in the touch panel and printing and scanning will stop.
  • Page 19: Removing Misfeeds

    REMOVING MISFEEDS Detailed procedures for removing misfeeds are explained in this section. Use these procedures together with the information screen. MISFEED LOCATIONS Misfeeds can be detected in the locations below. In this manual, procedures for removing misfeeds are explained by device. FINISHER (FOR MX-M850) / SADDLE STITCH...
  • Page 20: Finisher

    REMOVING MISFEEDS FINISHER When a mark below blinks, a misfeed has occurred at that location. Output trays Inside Output trays Remove the misfed paper. Remove the misfed paper. Inside Open the cover. Pull the R1 lever up in the direction of the arrow.
  • Page 21 Push the R2 lever down in the direction of the arrow. Remove the misfed paper. After removing the paper, return the R2 lever to its original position. Pull the R3 lever up in the direction of the arrow. Remove the misfed paper. After removing the paper, return the R3 lever to its original position.
  • Page 22 REMOVING MISFEEDS Move the R7 lever in the direction of the arrow. Remove the misfed paper. After removing the paper, return the R7 lever to its original position. Grasp the R8 lever and pull out the unit. Pull the unit out until it stops. Remove the misfed paper.
  • Page 23: Saddle Unit

    SADDLE UNIT When a mark below blinks, a misfeed has occurred at that location. Transport area Stapler section (page 22) Transport area Open the cover. Pull the M1 lever up in the direction of the arrow. Remove the misfed paper. When released, the M1 lever automatically returns to its original position.
  • Page 24 REMOVING MISFEEDS Remove the misfed paper. When released, the M6 lever automatically returns to its original position. Open the cover. Pull the M3 lever up in the direction of the arrow. Remove the misfed paper. When released, the M3 lever automatically returns to its original position.
  • Page 25 Turn the M8 knob in the direction of the arrow. Before performing step 7, be sure to turn the M8 knob. If you perform step 7 without turning the knobs, the paper may tear and torn pieces may remain in the machine.
  • Page 26: Finisher (For Mx-M850) / Saddle Stitch Finisher

    REMOVING MISFEEDS FINISHER (FOR MX-M850) / SADDLE STITCH FINISHER When a mark blinks in the image below, a misfeed has occurred at that location. Output trays Inside Output trays Remove the misfed paper. Remove the misfed paper. Inside Open the cover. Push the R3 lever down in the direction of the arrow.
  • Page 27 Rotate the R2 knob in the direction of the arrow. Pull the R4 lever up in the direction of the arrow. Remove the misfed paper. After removing the paper, return the R3/R4 levers to their original positions. Push the R1 lever down in the direction of the arrow.
  • Page 28 REMOVING MISFEEDS Push the R3 lever down in the direction of the arrow. Move the R7 lever in the direction of the arrow. Remove the misfed paper. When released, the R7 lever automatically returns to its original position. After removing the paper, return the R3 lever to its original position.
  • Page 29 Open the R12 lever in the direction of the arrow. Remove the misfed paper. After removing the paper, return the R12 lever to its original position. Return the unit to its original position and close the cover. REMOVING MISFEEDS...
  • Page 30: Folding Unit

    REMOVING MISFEEDS FOLDING UNIT When the mark blinks in the image below, a misfeed has occurred at that location. Transport area Transport area Open the cover. Pull the N1 lever up in the direction of the arrow. Remove the misfed paper. Pull out the unit.
  • Page 31 Remove the misfed paper. After removing the paper, close the cover. Grasp the N3 lever and open the cover in the direction of the arrow. Remove the misfed paper. After removing the paper, close the cover. Return the unit to its original position, push down the N1 lever, and close the cover.
  • Page 32: Inserter

    REMOVING MISFEEDS INSERTER When a mark below blinks, a misfeed has occurred at that location. Paper trays Transport area (page 31) Paper trays Open the cover. Remove the misfed paper. Open the cover. Remove the misfed paper. Open the covers. Open the front paper feeder cover and the right-side cover.
  • Page 33 Remove the misfed paper. Turn the Q2 knob in the direction of the arrow. Remove the misfed paper. Close all covers. REMOVING MISFEEDS Transport area Open the cover. Press the Q3 button to open the paper guide in the direction of the arrow. When the Q3 button is pressed, the lock is released and the paper guide automatically opens...
  • Page 34 REMOVING MISFEEDS Press the Q4 button to lower the paper guide in the direction of the arrow. When the Q4 button is pressed, the lock is released and the paper guide automatically moves down. Remove the misfed paper. After removing the paper, return all paper guides to their original positions.
  • Page 35: The Machine

    THE MACHINE When a mark below blinks, a misfeed has occurred at that location. Automatic document feeder Open the cover. Remove the misfed original. After removing the original, close the cover. Open the automatic document feeder. REMOVING MISFEEDS Automatic document feeder Transport unit (page 34)
  • Page 36: Transport Unit

    REMOVING MISFEEDS Remove the misfed original. After removing the original, close the cover and then close the automatic document feeder. After removing the misfeed, open and close the automatic document feeder (or the document feeding area cover) to clear the misfeed display from the touch panel. Transport unit Caution Parts of the fusing unit are hot.
  • Page 37 Pull the lever up in the direction of the arrow so that it is horizontal. Pull out the unit. Keeping the lever horizontal, gently pull out the unit until it stops. After pulling the unit all the way out, make sure that the lever is points down slightly.
  • Page 38 REMOVING MISFEEDS Remove the misfed paper. When released, the paper guide automatically returns to its original position. While pressing on the lever, open the unit. Gently pull out the unit until it stops. Turn the knob in the direction of the arrow.
  • Page 39 Remove the misfed paper. When released, the paper guide automatically returns to its original position. Pull the paper guide up in the direction of the arrow. Remove the misfed paper. When released, the paper guide automatically returns to its original position. Return the unit to its original position and close the cover.
  • Page 40 REMOVING MISFEEDS Trays 1 to 4 Before pulling the tray out, be sure to verify that a misfeed has not occurred in the paper conveyor. If you pull the tray out without checking, you may tear misfed paper and make it more difficult to remove the pieces that remain in the machine. ☞...
  • Page 41: Bypass Tray (Mx-Mfx2) / Large Capacity Trays

    BYPASS TRAY (MX-MFX2) / LARGE CAPACITY TRAYS When a mark below blinks, a misfeed has occurred at that location. Bypass tray (MX-MFX2) Pull out the tray. Gently pull out the tray until it stops. Remove the misfed paper. Return the tray to its original position. REMOVING MISFEEDS Bypass tray (MX-MFX2)
  • Page 42 REMOVING MISFEEDS Remove the misfed paper. After removing the paper, return the U1 lever to its original position. Push down the U3 lever in the direction of the arrow. Turn the U4 knob in the direction of the arrow. Turn the U5 knob in the direction of the arrow.
  • Page 43 Large capacity trays (MX-LCX5) Open the cover. Push down the U1 lever in the direction of the arrow. Turn the U2 knob in the direction of the arrow. Remove the misfed paper. After removing the paper, return the U1 lever to its original position.
  • Page 44 REMOVING MISFEEDS Turn the U6 knob in the direction of the arrow. Remove the misfed paper. After removing the paper, return the U5 lever to its original position. Push down the U7 lever in the direction of the arrow. Turn the U8 knob in the direction of the arrow.
  • Page 45: Bypass Tray (Mx-Mfx1) / Large Capacity Tray

    BYPASS TRAY (MX-MFX1) / LARGE CAPACITY TRAY When a mark below blinks, a misfeed has occurred at that location. Bypass tray (MX-MFX1) Remove the misfed paper. Open the bypass tray. Push the lever on the top of the tray to the left to release the lock.
  • Page 46 REMOVING MISFEEDS Open the bypass tray. Push the lever on the top of the tray to the left to release the lock. Remove the misfed paper. After removing the paper, close the tray. Close the bypass tray cover. Large capacity tray (MX-LCX6) Open the cover.
  • Page 47: Finisher

    REMOVING STAPLE JAMS This chapter explains what to do when a staple jam occurs in the machine. To remove a staple jam, follow the steps below. REMOVING A STAPLE JAM FINISHER Open the cover. Pull out the unit. Slowly pull out the unit until it stops.
  • Page 48: Saddle Stitch Finisher

    REMOVING A STAPLE JAM Return the lever to its original position. Install the staple case. Push the staple case in until it clicks into place. SADDLE UNIT / FINISHER (FOR MX-M850) / SADDLE STITCH FINISHER To remove or reinsert the staple case, see "SADDLE UNIT" (page 11) or "FINISHER (FOR MX-M850) / SADDLE STITCH FINISHER"...
  • Page 49 MAINTENANCE HISTORY Date Description Notes...
  • Page 50 MAINTENANCE HISTORY Date Description Notes...
  • Page 51 MAINTENANCE HISTORY Date Description Notes...
  • Page 52 PRINTED IN FRANCE TINSE3773GHZZ...

This manual is also suitable for:

Mx-m950Mx-m850

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