Service Call Check; Calling For Service - Sharp AX-1100SLM Operation Manual With Cookbook

SERVICE CALL CHECK

Please check the following before calling for service.
1. Power supply
Check the power plug is properly connected to a suitable wall outlet.
Check the line fuse/circuit breaker is functioning properly.
2. When the door is opened, does the oven lamp light?
3. Place a cup of water (approx. 150 ml) in the oven and close the door securely.
Programme the oven for one minute on 100% power and start the oven.
Does the oven lamp come on?
Does the ventilation work? (You will hear the fan sound.)
Does the Microwave indicator appear in the display?
After 1 minute does the signal sound?
Is the cup with water warm after the above operation?
4. Take the cup of water out of the oven and close the door.
Programme the grill for 5 minutes and start the oven.
Does the Grill indicator appear in the display?
After 5 minutes is the inside of the oven hot?
5. Fill the water tank with water and replace.
Operate the oven for 3 minutes on Steam High.
After the oven stops, is the inside of the oven fi lled with steam?
If "NO" is the answer to any of the above questions, call your dealer or an authorised SHARP Service Agent and
report the results of your check.
IMPORTANT: If the display shows nothing even if the power supply plug is properly connected, the energy save
mode may be in operation. Open and close the oven door to operate the oven. See 10.
NOTES:
1. If time in the display is counting down very rapidly, check Demonstration Mode. (Please see page 19 for the
detail.)
2. If you cook the food over the recommended time with only the same
cooking mode, the power of the oven will lower automatically to
avoid overheating. (The microwave power level will be reduced or
the grill heating element will begin to turn on and off, though it is
hardly visible).

CALLING FOR SERVICE

• If you are unable to resolve a problem using the
checks covered on the last few pages, do not
attempt to service this microwave oven
yourself.
• Contact the dealer or supplier from whom the
oven was purchased in order to obtain service.
Where this is not possible, please contact
t h e S H A R P C u s t o m e r I n f o r m a t i o n C e n t r e .
Telephone: 08705 274277 (office hours).
Cooking Mode Recommended time
Microwave 100%
Grill
Combi High
• For general information and assistance with
oven queries, please contact our
Customer Information Centre:
U.K.: 08705 274277 (office hours)
Ireland: 01 676 0648 (office hours)
Website: www.sharp.co.uk/customersupport
• Replacement accessories may be obtained
from our main parts distributor:
Willow Vale Electronics Ltd.
Telephone: 0121 766 5414
24
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20 minutes
10 minutes
Grill - 10 minutes