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Summary of Contents for Mevo MV1-01A-BL

  • Page 1 TARTED...
  • Page 2 Attach the Mevo to the Mount ........................7 Mounting Mevo to a Stand or Tripod......................10 What Distance Should Mevo Be from my Event?..................13 How Do I Charge the Mevo's Battery? ......................14 How Do I Update the Camera's Firmware? ....................17 The Basics ..................................20...
  • Page 3 Does Mevo Create a Wi-Fi Access Point?....................79 What is the DiTerence Between "Mevo Hotspot" and Connecting to a Wi-Fi Network?....80 Can I Bring Mevo into a Third Party Software over My Local Network? ..........81 Does Mevo Work With Video Conferencing Systems Such As Skype?..........82 I'm a Video Equipment Retailer/Distributor.
  • Page 4 Out o Out of the Bo f the Box x Get Started Page 4 Page 4...
  • Page 5 Remove the Mevo from its cradle and pull the red tab to lift the cradle from the box. You will see a quick-start guide with the very Urst steps to get started with Mevo. Remove it from the box to Und other accessories.
  • Page 6 Below is a diagram detailing the features on the physical Mevo camera.  While this diagram depicts a Mevo Plus, the Urst generation Mevo is physically nearly identical; the speaker color is red instead of gray. Learn more about the...
  • Page 7 The mount is inside a red box within the Mevo packaging. Remove the mount from the red box. Place the Mevo on top of it. The micro-USB port on the back of the Mevo should match up with the opening for the Micro-USB cable on the back of the mount...
  • Page 8 On the back of the mount, you should notice two white tabs, with a red padlock icon to the left. Turn the twist-lock ring so that the bottom white tab lines up with the red lock. Before: Get Started Page 8 Page 8...
  • Page 9 After: The Mevo camera is now securely locked on top of the mount. Get Started Page 9 Page 9...
  • Page 10 Mounting Mevo to a Stand or Tripod ripod Once you attach the Mevo to the included mount, you can attach it to most standard microphone stands or tripods using the adapter on the bottom of the mount. First, remove the label from the bottom of the mount.
  • Page 11 If you're using the swivel mount included with the stand, attach the mount adapter to the Mevo mount with the 1/4" thread facing outward. Place the Mevo on top of your stand or tripod and turn it clockwise until it is secured. Get Started...
  • Page 12 Get Started Page 12 Page 12...
  • Page 13 Mevo has been designed to be close to the subject or event taking place, rather than in the back of a room like a traditional camera. For example, if your event takes place in an auditorium, Mevo should be just far away enough to capture the entire stage in a wide shot;...
  • Page 14 To do so, remove the AC adapter and USB cable from their respective boxes. Plug the standard USB end (i.e. the larger plug) into the AC adapter. Plug the micro-USB end of the USB cable into the back of the Mevo. Get Started...
  • Page 15 Switch the prongs in the AC adapter so that they stick out. Plug the AC adapter into any standard wall outlet. It will begin charging automatically. The LED ring will blink green above the battery icon to indicate that it is charging. Get Started Page 15 Page 15...
  • Page 16 Get Started Page 16 Page 16...
  • Page 17 How Do I Update the Camera's Firmwar te the Camera's Firmware? e? If a Urmware update becomes available, the Mevo app will indicate so when you Urst conUgure your mobile device's connection to your Mevo. Instead of seeing the option to Connect...
  • Page 18 You may see an alert indicating that your device disconnected from the Mevo hotspot. Selecting OK will redirect you to your device's Wi-Fi settings menu, where you can select Mevo's hotspot again and connect to the camera. Get Started Page 18...
  • Page 19 If your Mevo Urmwar If your Mevo Urmware upda e update fails, her te fails, here ar e are some suggestions f e some suggestions for tr or troubleshooting: oubleshooting: • Keep both devices close to each other and make sure you are in...
  • Page 20 The Basics The Basics Get Started Page 20 Page 20...
  • Page 21 App Store Google Play. Simply go to the App Store on your iOS device or the Google Play Store on Android. Search for Mevo Mevo. The Urst result should be Mevo - The Live E Mevo - The Live Event Camera vent Camera.
  • Page 22 When the battery and Wi-Fi lights are stable, the camera is ready to be used. When you are Unished using your Mevo, simply press and hold the top button until the LED ring's white light completes a circle around the edge of the camera.
  • Page 23 The LED ring will blink white before slowly fading oT. This indicates that your camera is now oT. You can also remotely turn oT your Mevo camera by navigating to Settings, scrolling down to the bottom, and tapping Shutdown Shutdown Mevo Mevo.
  • Page 24 Vimeo Producer or Premium plans will be able to access their paid features right away. If you do not have a Vimeo plan, you can still use your Mevo with its included features. Tap Skip Skip in the bottom right corner to continue.
  • Page 25 A message will pop up asking you to conUrm you do not want to log into Vimeo; tap Con ConUrm Urm. You will then see the connection card screen where you can connect to your Mevo via its built-in hotspot or Wi-Fi.
  • Page 26 Mevo in Hotspot / 4G-LTE Mode TE Mode If you do not have a local Wi-Fi network, you can connect your Mevo camera to the Mevo app through the camera's Hotspot mode, then stream over your mobile device's 4G-LTE connection.
  • Page 27 Mevo hotspot does not actually produce an internet connection. Once you are connected to the Mevo's Wi-Fi hotspot, navigate back to the Mevo app. You will then see the card update with a blue Connect Connect button. Tap this to connect the app to your camera.
  • Page 28 The LED ring will spin in blue around the top of the camera, then turn solid blue at the front. The connection card will spin away and reveal your Mevo camera's live edit view. Android Device Launch the Mevo app and tap the blue Connect Connect button.
  • Page 29 A pop-up alert will appear prompting you to update your network settings. To connect to the Mevo hotspot, select Change Wi-Fi On Phone Change Wi-Fi On Phone.  The option to Change Wi-Fi On Mevo Change Wi-Fi On Mevo will allow you to connect your Mevo to the same...
  • Page 30 Connect to Mevo With a Local Wi-Fi Network ocal Wi-Fi Network When you Urst power on your Mevo and open the Mevo app, by default the unit will prompt you to connect to Mevo Hotspot mode. If you prefer to connect Mevo to your local Wi-Fi network, follow the steps below.
  • Page 31 After a moment, the app will prompt you to enter your Wi-Fi network's password (if necessary). After doing so, Mevo will connect to your Wi-Fi network and the camera's live edit view will open on your device. There is no need to follow the steps outlined below.
  • Page 32 Tap Show WiFi Networks Show WiFi Networks. The app will take a moment to load, and then your available networks will populate in a list. Get Started Page 32 Page 32...
  • Page 33  If your desired network does not appear, check your connection, then scroll down and tap R R efr efresh esh Network Network List List at the bottom of the menu to refresh the list. Tap the network you want to connect to. Get Started Page 33 Page 33...
  • Page 34 Enter the network's password (if necessary). After a moment, your Mevo will be connected to your network. This will also be indicated by the LED ring showing a solid green light above the bars icon on the back of the camera.
  • Page 35 It soon will then give you the option to connect to your Mevo. Tap Connect Connect. You are now communicating with your Mevo via your Wi-Fi network. In addition, any streams your broadcast will be done over Wi-Fi. Having tr...
  • Page 36 The professionals do it, and we recommend everyone does. Make sure you keep a microSD card inside your Mevo so that a backup recording saves while you are streaming. If you lose connection, the recording will save on the SD card that you can share later.
  • Page 37 Connect to Mevo and tap the red button in the bottom left corner. Towards the right side, you will see an option for My W My Website ebsite with the Vimeo icon.
  • Page 38 After authorizing Mevo access to Vimeo, you can conUgure your stream. 1. 1. Create a new event or select a scheduled event from the bottom of the window. 2. 2. Choose your desired audience on the right side, above your events.
  • Page 39 When you are live with Mevo, tap the timer displayed to the right of the red dot to temporarily expand the display; this will show your bitrate, timer, battery level, and audio source. If you prefer to see one of these over the other, tap one to choose it.
  • Page 40 Get Started Page 40 Page 40...
  • Page 41 Livestream with Mevo eam with Mevo Once your Mevo is connected to the Mevo app, you should notice a red button in the bottom left corner of the picture. Tap it to see more options. To stream to Livestream, tap the Livestream logo in the menu that appears.
  • Page 42 1. 1. Create an event or select an existing one; swipe along the bottom to the left to see all of your events. 2. 2. Tap the gearwheel to toggle Livestream Chat and Notify Followers on and oT; you will also see the option to log out of your account.
  • Page 43 Tap the information bar again to collapse it.  If you tap a speciUc statistic, such as viewer count or bitrate, that statistic will still appear next to the red down when you collapse the information bar. In the below example, the timer is selected.
  • Page 44 Get Started Page 44 Page 44...
  • Page 45 Fac acebook Live with Mevo ebook Live with Mevo Once your Mevo is connected to the Mevo app, you should notice a red button in the bottom left corner of the picture. To log in and stream to Facebook Live, tap this red button, then tap the Facebook Live icon.
  • Page 46 Facebook will open in a browser window and request that you log in and grant certain permissions. You should allow all permissions in order for streaming to Facebook with Mevo to work properly.  If you intend to stream to an audience beyond your Facebook friends (e.g. Public), you should set your default audience as Public.
  • Page 47  Pages will only have 'Public' as the available audience option. When you go live, the LED ring on the camera will spin red brieVy. After this, your stream will begin. Tap the icon on the bottom left corner to see more information about your stream, including viewer count, battery percentage, bitrate, and a timer.
  • Page 48 You can choose to keep your stream in your Facebook feed or not, save on your microSD card (highly recommended), and upload the recording to Vimeo. After making your selection, tap Done Done. Get Started Page 48 Page 48...
  • Page 49 A browser will open prompting you to log in to your Periscope account. Once you are logged in, it will prompt you to authorize Mevo to access your Periscope account. Scroll down and tap Authoriz Authorize e .
  • Page 50 1. 1. Tap your proUle name in the lower left corner to select it as your streaming destination (it may already be selected by default). 2. 2. Tap the Twitter icon in the lower right corner to also push your stream to Twitter (it will turn blue when enabled;...
  • Page 51 It will take a moment for the connection to establish. Once it does, you will see a timer in the bottom right corner for the duration of your stream.  Tap the timer to see other information about your stream, such as battery life, bitrate, and audio source.
  • Page 52 Get Started Page 52 Page 52...
  • Page 53 All of your streaming and recording options will populate. Tap the Y Y ou ouT T ube ube icon. You will be prompted to log in via Google. Continue to log in to your account and authorize Mevo. Get Started Page 53...
  • Page 54 The screen shown below will open. On the bottom, you can either create a new event on your YouTube channel directly from the Mevo app, select Str Stream Now eam Now to stream directly to your channel page rather than an pre-conUgured event page on your YouTube account, or select a pre-existing event on YouTube;...
  • Page 55 If you see a 'Forbidden' error message when attempting to stream to YouTube, make sure you have enabled live streaming on your YouTube account. Mevo will start sending the stream to YouTube. If you selected Str Stream Now eam Now, your channel is currently live.
  • Page 56 The blue button will indicate the stream is loading. After a few seconds, the app will indicate that your stream has been published in the lower left corner. Tap the information bar in the lower left corner to reveal more information about your stream, including viewer count, battery levels, bitrate, timer, and audio source.
  • Page 57 A card will appear indicating your stream has ended. If you streamed to a scheduled event and no longer intend to stream to this event, toggle on Complete Live E Complete Live Event on Y vent on Youtube outube; do not select this if you plan to go live to the same event again.
  • Page 58 Get Started Page 58 Page 58...
  • Page 59 Stream to Multiple Pr eam to Multiple Providers Simultaneously oviders Simultaneously Version 1.8 of the Mevo app introduces Simulcasting directly via Mevo without the need to increase your local bandwidth. You can choose multiple of Mevo's streaming destinations within a few guidelines.
  • Page 60 When you're ready to start streaming, tap Go Live. Go Live. After a moment the stream will start and your event will appear in the native players for each chosen destination. Mevo will indicate that it is simulcasting in the lower left corner of the live edit view.
  • Page 61 Get Started Page 61 Page 61...
  • Page 62 First, insert the microSD card into the slot on the back of the Mevo camera with the metal strips are facing up. Push the card all the way in; you should feel a soft click indicating it's securely inside the slot.
  • Page 63 Tap R R ec ecor ord d on the left side of the screen. At the top of the screen, give your recording a name and select a quality. The bottom of the screen will indicate how much space and time is left on your microSD card according to the quality you select.
  • Page 64 When you recording begins, you will see a timer and a space indicator in the bottom left corner. To Unish recording, tap the red circle icon in the bottom left corner of the Mevo app. Then drag the circle to the right.
  • Page 65 The Mevo's LED ring will spin red for a brief moment, and then stop. This indicates that your recording has been stopped. The Mevo app will display a pop-up message in the upper-left corner saying that your recording is in the library;...
  • Page 66 Upload R Upload Rec ecor ordings to Vimeo dings to Vimeo Mevo has an integration with Vimeo that allows you to upload recordings from your microSD card to your Vimeo account directly from the Mevo app.  You must must have an external internet connection (Local Wi-Fi, Ethernet, or 4G USB modem) in order to use this feature.
  • Page 67 It will queue up in Vimeo and you can see its progress in the Mevo app. When it has Unished, you can Und your recording in the Video Manager in Vimeo. You can also see the amount of storage capacity you have left on your Vimeo account.
  • Page 68 Tap the (•••) icon that corresponds with the video you'd like to share. You will see a handful of options; select Upload to Vimeo Upload to Vimeo to upload your recording to Vimeo. This step does not not require you to save the recording to your phone Urst. Get Started Page 68 Page 68...
  • Page 69 How Do I Find, Save, and Share my R e my Rec ecor ordings? dings? Recorded content from Mevo can be uploaded to any video hosting provider, including Livestream, YouTube, Vimeo, Facebook, Twitter and more. First open the Mor More Options e Options menu to Und your recordings in your library.
  • Page 70 You will see a few options. First, you can upload to Vimeo directly from the Mevo app. If you want to share it somewhere other than Vimeo, you will Urst need to download the recording onto your mobile device. ...
  • Page 71  Tip f Tip for Uploading a R or Uploading a Rec ecor ording to F ding to Fac acebook ebook Facebook defaults video upload settings to SD quality. To ensure your video quality is the highest possible, open your Facebook app, and navigate to Settings Settings >...
  • Page 72 Get Started Page 72 Page 72...
  • Page 73 Mevo T Mevo Tutorial Videos utorial Videos To learn the basics about using Mevo, view our tutorial videos here. Get Started Page 73 Page 73...
  • Page 74 F F A A Q Q : About Mevo : About Mevo Get Started Page 7 Page 74 4...
  • Page 75 The way it works is Mevo's 4K sensor and 150-degree Ueld of view capture a large area. Instead of a traditional viewUnder, Mevo pairs with the Mevo app (iOS/Android) that shows your picture. With the app, you can crop your shot via standard camera motions (zoom, pan) as well as cut from one cropped area to another, creating the appearance of a multi-camera event from a single shot.
  • Page 76 Customers in Canada can purchase Mevo from Amazon Canada to avoid paying additional border fees. Customers in Australia and New Zealand can also purchase Mevo from the following local resellers: • Lemac, Melbourne/Sydney/Brisbane • The Streaming Guys • Videoguys • Videopro •...
  • Page 77 Between Multiple Mevo Cameras? The Mevo app currently supports controlling only one Mevo camera at a time. If you would like the ability to switch between multiple Mevo cameras, you can integrate Mevo as a remote camera source in the Livestream Studio production switcher.
  • Page 78 In order for the Mevo App to detect a nearby Mevo Camera, you must have Bluetooth enabled on your mobile device. If you launch the Mevo app but do not have Bluetooth enabled, the app will prompt you to turn it on. Tap Settings Settings.
  • Page 79 Yes, Mevo can be used as a Wi-Fi access point where you can connect your phone to it without a pre- existing network at your location. This is ideal in remote areas or in venues where you don't have Wi-Fi access.
  • Page 80 Connecting to a Wi-Fi Network? Mevo supports a variety of ways of connecting to the internet so that you can go live from your event. We understand that some of the terms and methods may be confusing, so we break it down for you here.
  • Page 81 The only software that can recognize Mevo's video output over a local network connection is Livestream Studio. At this time, Mevo is not compatible with other video software, such as OBS, Wirecast, vMix, or XSplit. Get Started Page 81 Page 81...
  • Page 82 Skype, Google Hangouts, or Cisco. Mevo is designed to stream from one location to an audience of many with the use of its own mobile app to control the stream and the shot. It is not a webcam or IP camera. It streams directly to a variety of live streaming providers meant for broadcasting events.
  • Page 83 . How Do I Bec Do I Become a Mevo R ome a Mevo Reseller? eseller? If your company or store is interested in being a Mevo reseller, please contact reseller@getmevo.com for more information. Get Started Page 83 Page 83...
  • Page 84 'm Interested in a Partnership or Sponsorship; ested in a Partnership or Sponsorship; Who Should I Contact? Who Should I Contact? If your organization is interested in being considered for a partnership or sponsorship with Mevo, please Ull out this form.
  • Page 85 What Is the W t Is the Warranty f arranty for Mevo? or Mevo? Mevo has a one-year warranty starting on the purchase date. More can be found here: https://getmevo.com/warranty Get Started Page 85 Page 85...
  • Page 86 This Help Center is a constantly updated resource for all questions, how-to's, and troubleshooting steps for using your Mevo. If you prefer a User Manual in a PDF format, you can download one here. Get Started Page 86 Page 86...
  • Page 87 Notic Notice f e for Lic or License-Ex ense-Exempt Radio Appara empt Radio Apparatus (Canada) (Canada) This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: 1. This device may not cause interference; and 2.
  • Page 88 F F A A Q Q : R : Rec ecor ord & Go Live d & Go Live Get Started Page 88 Page 88...
  • Page 89 Included with the Mevo is a 16GB microSD card. The microSD card is already inside the camera when it arrives, while a full-size adapter will be inside the box. This will allow you to start recording as soon as you receive your Mevo. Get Started...
  • Page 90 Other Streaming Pla eaming Platf tforms? orms? Mevo can stream to Vimeo, Livestream, Facebook, Periscope, and YouTube. More streaming providers may be integrated with Mevo in the future. An option for Livestream customers is the ability to add...
  • Page 91 Can Mevo Str Can Mevo Stream via RT eam via RTMP? Currently, Mevo does not include the option to stream to a custom destination via an RTMP URL. Streaming options with Mevo include direct integrations with Vimeo, Livestream, Facebook, Periscope, and YouTube.
  • Page 92 Can Mevo Str Can Mevo Stream to Instagram Live? eam to Instagram Live? Instagram does not oTer live video API for third-party integrations such as Mevo. Because of this, Mevo cannot currently go live to Instagram. Get Started Page 92...
  • Page 93 If you have a Livestream Vimeo Live plan that includes simulcasting, you can add Twitch as an RTMP destination in your account, then go live from Mevo to that account to push the stream to Twitch. Get Started Page 93...
  • Page 94 How Do I Share My Live E e My Live Event? vent? You can share your livestreams easily via the Mevo app. When you would like to share your stream or recorded event, tap the Mor More e options options icon in the bottom right corner of the app interface.
  • Page 95 Choosing any of these options will send or post the URL of your stream to the selected destination (Messages, Twitter, etc.) Get Started Page 95 Page 95...
  • Page 96 Without Str d Without Streaming? eaming? Yes; while streaming is a feature of Mevo, it can also record without going live; learn how. The mobile app has the option to go live or record. If you decide to go live, a recording will automatically save to the microSD card, which you will have the option to keep or erase when your stream has ended.
  • Page 97 When you are streaming, Mevo automatically records to the microSD card at the same quality you are streaming. After the stream ends, you can choose whether or not you wish to keep the recording (we recommend leaving this switch toggled on).
  • Page 98 AMERA...
  • Page 99 Mevo Plus ................................... 4 What is the DiYerence Between Mevo and Mevo Plus?................5 Why Is There a Price DiYerence Between Mevo Plus and Mevo? ............6 Will My Existing Mevo Still Receive New Features and Updates?............7 Will You Stop Supporting the First Mevo Camera?..................8 Does Mevo Plus Work with Mevo Boost?.....................
  • Page 100 Best Practices For Great Audio........................60 Advanced..................................62 Connecting USB Devices With a USB OTG Cable ...................63 Connect USB Devices to Mevo Using a Powered USB Hub ..............68 Connecting Mevo to Ethernet via the Chromecast Ethernet Adapter..........73 Troubleshooting................................76 Formatting the Mevo microSD Card......................77 Hard Reboot the Camera..........................85...
  • Page 101 Mevo Plus Mevo Plus Camera Page 4 Page 4...
  • Page 102 802.11ac Wi-Fi chip for increased range and dual 2X2 MIMO antennas for stronger connection strengths in noisy environments. Mevo Plus can stay connected to your mobile device from over 100 feet away, more than Zve times the range of the 1st generation Mevo. Camera...
  • Page 103 Plus and Mevo? Plus and Mevo? Mevo Plus is the latest live-editing camera by Livestream and has more powerful hardware components. SpeciZcally, Mevo Plus includes an upgraded Wi-Fi chip for increased range and dual 2X2 MIMO antennas for improved connection strength in noisy environments.
  • Page 104 Upda and Updates? tes? Yes - the existing Mevo camera will continue to receive software and Zrmware updates. Both cameras use the same Mevo app found in the App Store and Google Play. Camera Page 7 Page 7...
  • Page 105 Will Y Will You Stop Supporting the First Mevo Camera? ou Stop Supporting the First Mevo Camera? We will remain committed to supporting Mevo with software and Zrmware updates. Support will remain available via phone, email, and this help center. Camera...
  • Page 106 Does Mevo Plus W Does Mevo Plus Work with Mevo Boost? ork with Mevo Boost? Yes, Mevo Plus is designed to work with the Mevo Boost the same way the Zrst version of Mevo does. Camera Page 9 Page 9...
  • Page 107 My Mevo Plus Is Hot; What Should I Do? t Should I Do? If your Mevo Plus is running and becomes warm in temperature, your Mevo Plus is still in good working condition. It may be hotter than the Zrst generation Mevo because the Mevo Plus has more advanced hardware components.
  • Page 108 Battery & P ttery & Power ower Camera Page 11 Page 11...
  • Page 109 It is crucial for you be aware of the current charge level of your Mevo's battery, especially during your event. When your Mevo is not connected to your phone, you may check its battery level by the green light on the back-right of the camera, just above the battery icon.
  • Page 110 The light will start blinking red when it gets to less than 5% battery left, to warn you to plug your Mevo into wall power as soon as possible. When you connect Mevo to power, the battery LED will blink twice to indicate it is charging. It will change color as it charges to re[ect its battery level as described above.
  • Page 111  If you notice the Mevo battery percentage never reaches 100% when you Zrst charge it, try fully draining the battery and recharging a few times. This will allow the battery and app to properly calibrate. Camera Page 1 Page 14 4...
  • Page 112 Does the Battery Last? ttery Last? Our team has done extensive testing of Mevo's battery life, which varies slightly depending on how you use your Mevo. Broadly speaking, the Mevo by itself can stream or record for about one hour one hour.
  • Page 113 Recording (Device connected by Mevo Hotspot) R R esolution esolution Mevo Mevo Mevo + Mevo Boost Mevo + Mevo Boost 50 minutes 1080p 1.2 hours 10 hours 720p 1.2 hours 10 hours Recording (Device connected by Wi-Fi) R R esolution...
  • Page 114 Mevo has a feature that will automatically power down the camera after 15 minutes of inactivity. This means that if the camera is turned on but the app is not connected to it, Mevo will shut oY on its own to preserve battery power.
  • Page 115 Now Mevo will stay powered on until you manually turn it oY. Camera Page 18 Page 18...
  • Page 116 Stream? eam? Yes, you can charge your Mevo while you use it. In fact, it's a best practice to have it plugged in, especially if you anticipate using it for a long-running event. You can use the Mevo Boost accessory or plug in via the USB port in order to power the Mevo. You may also keep the Mevo Boost plugged in while in use.
  • Page 117 Can the unit be char Can the unit be charged over E ged over Ethernet (POE)? thernet (POE)? Unfortunately, the Boost does not include the hardware that allows for being charged over Ethernet. Camera Page 20 Page 20...
  • Page 118 Camera SpeciZca Camera SpeciZcations tions Camera Page 21 Page 21...
  • Page 119 L L ens T ens Technical SpeciZca echnical SpeciZcations tions The Mevo camera is equipped with an all-glass f2.8 lens with a focal length of 3mm. Field of View: 150 degrees Focus Adjustment: Fixed Night Mode: No Full camera tech specs can be found here.
  • Page 120 What Does the Mevo Button Do? t Does the Mevo Button Do? By default, the button on top of the Mevo is conZgured to only turn the camera on and However it can be conZgured to start and stop a recording or a stream.
  • Page 121 Facebook Live last, pressing the button will also stream to Facebook Live using the same page/proZle, quality, and audience you previously selected). • No Action No Action: Pressing the Mevo button will do nothing other than power Mevo on and oY. Camera Page 2...
  • Page 122 What Do All o t Do All of the Mevo Ring Lights Mean? f the Mevo Ring Lights Mean? The Mevo's LED ring at the top of the camera can give you valuable information about what is happening with your Mevo. ...
  • Page 123 Once you tap Connect Connect on your app, the blue light will spin around the top of the camera, then turn solid blue at the front. This means that your camera is now connected via Hotspot to your app, and is ready to stream via your phone's 4G/LTE data plan.
  • Page 124 Once you connect your mobile device to the same Wi-Fi network, the Mevo ring will spin blue while it connects to your app, then change to solid blue at the front of the camera once it is connected and ready to use.
  • Page 125 Once the recording or stream has started, the light will turn solid red and stay that way while you are live. When you stop your stream and / or recording, the red light will blink as it Znishes. Once it has completely stopped, it will return to the solid blue light at the front of the camera, indicating a ready state.
  • Page 126 Disconnection onnection If you lose connection to your network or between your mobile device and the Mevo, you will see a blinking blue light, followed by a solid red light over the connectivity icon. If this happens, check your local network connection and try connecting again.
  • Page 127 The camera will not record, stream, or live edit without connecting to the app via Hotspot mode or a local Wi-Fi network. Learn more about which devices are compatible with Mevo. The Mevo app is free to download from the App Store or Google Play. Camera Page 30 Page 30...
  • Page 128 Parts and Cables ement Parts and Cables You may purchase additional or replacement parts for lost or damaged Mevo accessories such as a USB cable, AC power plug, or mount. You can Znd all parts that you would need for replacement at our Mevo online store.
  • Page 129 • 3/8"-16 Microphone Stand Thread (Adapter) You can Znd the Mevo stand available for individual purchase in the Mevo store. You may also Znd similar ones through multiple retailers. If it matches the above specs, it will work with the Mevo mount. Camera Page 32...
  • Page 130 ? ? The Mevo is weatherproof only when properly mounted on the Boost accessory. The weatherproof [ap on the back protects the ethernet port and USB ports when closed. When used properly with the Boost accessory, Mevo has an IPX4 rating for outdoor rain operation.
  • Page 131 Video Video Camera Page 34 Page 34...
  • Page 132 If you are r e rec ecor ording only: ding only: You can record and live edit up to 1080p. Mevo also includes the ability to record a single wide shot in 4K. Learn more here. If you ar If you are str...
  • Page 133 80mbps, Class: U3/SC10). A card adapter is included for transferring the data to another device. Our team has tested a variety of microSD cards with Mevo and recommend the following models (along with their manufacturer ID numbers), in order of storage size.
  • Page 134 • Lexar High Performance 633x UHS-1 (LSDMI200BBNL633R)  The cards listed below have been tested and determined not c not compa ompatible tible with Mevo: 128GB 128GB • Silicon Power Elite (SP128GBSTXBU1V20SP) • Lexar High Performance 633x UHS-1 (LSDMI128CBNL1000R) Camera...
  • Page 135 When you select R R ec ecor ord d , and then choose your quality, the Mevo app provides an estimate of available capacity for the selected quality in the bottom left corner of the screen. As a general...
  • Page 136  Important: Important: The numbers r The numbers re[ected her e[ected here ar e are estima e estimated maximum r ted maximum rec ecor ording times based on ding times based on our testing. Times can vary depending on the c our testing.
  • Page 137 • Full HD quality stream backup: 12 hours • HD Recording: 6 hours • Full HD Recording: 3.5 hours • 4K Recording 1.6 hours 64 GB 64 GB • Low quality stream backup: 132 hours • Medium quality stream backup: 80 hours •...
  • Page 138 Mevo? If you need to remove the microSD inside your Mevo camera, push the card farther into the camera until you hear a soft click, then remove your Znger. The card will be released and you can pull it out of the camera.
  • Page 139 If you record to your microSD card and notice that your single event recording is split into multiple Zles, this is due to Mevo's automatic mechanism that restarts the recording after a set amount of time to help prevent Zle corruption.
  • Page 140 No, unfortunately, the Mevo does not have a direct video output (e.g. for projectors, monitors, etc.) The micro-USB port on the Mevo camera is meant only for charging; it is not able to output a video signal. Mevo does not have an HDMI or SDI port.
  • Page 141 Can Mevo Work lik ork like an IP Camera? e an IP Camera? Mevo does not operate like an IP camera. You can only view your camera's output within the Mevo mobile app or when using it in Livestream Studio remote camera mode.
  • Page 142 Is Mevo an Action Camera? Is Mevo an Action Camera? Mevo is optimized to record and livestream events from a stationary position. Features include: • Virtual multi-camera live editing. • Live streaming to Vimeo, Livestream, Facebook Live, Periscope, or YouTube.
  • Page 143 Audio Audio Camera Page 46 Page 46...
  • Page 144 Mevo has a built-in microphone for simple audio recording, and allows external audio inputs via the TRRS headphone jack or charging port on your mobile device. Also, if you are using the Mevo Boost, you are also able to connect USB Audio Devices to the USB-A port on the back of the Mevo Boost Learn more about the built-in mic and how to use it here.
  • Page 145 Options (•••) icon in the bottom right corner. Tap the microphone icon to enter the audio mixer. By default, Mevo Mevo is selected. This means that your audio source is the stereo microphones built into the Mevo camera. Camera Page 48...
  • Page 146  To learn more about using your mobile device as an audio source (e.g. "iPhone" as shown above), see here. USB sources are now also accepted via Mevo Boost or via work[ows with an OTG USB cable. By default, the live audio preview (which allows you to hear your source audio through the mobile device's speakers) is muted.
  • Page 147 Running along the bottom of the screen is an audio slider. Drag the slider to adjust your audio levels as needed. A general best practice is for your audio levels to peak about halfway to two-thirds of the way up the levels bar.
  • Page 148  Not sure what is the best audio work[ow for your production? See our suggestions here. Camera Page 51 Page 51...
  • Page 149 If you are using the Mevo’s built-in microphone, be sure to place the Mevo close to your subjects, ideally about Zve feet away. The Mevo and its built-in mic work best when it is close to the action. The Mevo’s microphone is directional to space directly in front of it, but may still pick up general room noise.
  • Page 150 Listed below are products our team has tested and determined to be compatible with Mevo and the Mevo app. Please note that products that are not listed here have not been tested and we make no guarantees that any audio devices outside of this list will work with Mevo.
  • Page 151 A note about the Belkin Lightning Splitter: A note about the Belkin Lightning Splitter: This lightning splitter has been tested with the Mevo app and we have found that it works only with certain work[ows. It does work does work with the TRRS-to-lightning adapter that is included with iPhone 7. It also works with a lightning-to-USB adapter when using a USB audio interface.
  • Page 152 The key factor determining if your audio source is compatible with the 3.5mm port on mobile devices is the type of plug it has. It must exactly match the form factor seen in recent versions of the Apple earbuds with the built-in microphone, as pictured here: The red arrows above are pointing to three chrome rings and a chrome tip separated by three much thinner rings.
  • Page 153 We are continually testing more products and will update this list as we Znd more compatible audio sources. Camera Page 56 Page 56...
  • Page 154 Plug your external audio input into your mobile device. Once you have connected your Mevo to your app, open the main menu by tapping the Mor More e Options Options icon (•••) in the bottom right corner of the live...
  • Page 155 Tap the microphone icon on the left side to open the Audio Audio Mix Mixer er. In the Audio Mixer, you will see Mevo Mevo is selected by default and iPhone iPhone is grayed out (if you are using an Android device, this will say Phone Phone instead).
  • Page 156 When inputting a stereo signal into the iPhone through the Lightning port or into a Mevo Boost via USB, the output will remain in stereo. When using an external audio source, you should mute your audio output on the app by tapping the speaker icon on the right side;...
  • Page 157 Mixers have an output, from which you can run a stereo cable into your iPhone so that your Mevo gets this clear, mixed audio feed.
  • Page 158 In the scenario with a shotgun mic, you would try to center yourself in the room, and point the mic toward the stage. The advantage of a shotgun mic is that you generally just need one, as it will cover a wider area while still Zltering outside and background noise and chatter.
  • Page 159 Advanc Advanced Camera Page 62 Page 62...
  • Page 160 An OTG cable has a USB-A input, a microUSB input, and a microUSB output. Plug the microUSB output into the back of the Mevo (instead of the Mevo charging cable). Plug the Mevo charging cable into the OTG cable's microUSB input, then plug it into a power outlet. This will charge the Mevo.
  • Page 161 Now you can add other USB devices to your Mevo work[ow, such as a USB audio device. Camera Page 64 Page 64...
  • Page 162 You can also use an Ethernet-to-USB adapter to bring in an Ethernet connection. Camera Page 65 Page 65...
  • Page 163 Mevo's Hotspot. The Mevo app will indicate the camera is connected to an 4G/LTE Modem, however this is simply due to the software recognizing the hardware as a USB connection. Be assured that you are in fact streaming over Ethernet, not data.
  • Page 164 Camera Page 67 Page 67...
  • Page 165 Mevo Using a Power owered USB Hub USB Hub Mevo customers who wish to connect multiple USB devices to their Mevo setup can do so using USB OTG (On-The-Go) cable and a powered USB hub such as this one.
  • Page 166 Then plug an OTG USB cable into your Mevo. Plug the USB cable that comes included with your hub into the USB output port (i.e. the one that would connect to a computer) Camera Page 69 Page 69...
  • Page 167 Plug the other end of the cable into the OTG cable attached to your Mevo. Camera Page 70 Page 70...
  • Page 168 On the other end of the OTG cable, plug in your Mevo charging cable and connect it to power. You can now attach more than one USB device to your Mevo, such as an audio adapter and an Ethernet adapter, or an audio adapter and a 4G USB modem.
  • Page 169 Camera Page 72 Page 72...
  • Page 170 Chromecast Ethernet Adapter was designed for Chromecast users who preferred to use the device over Ethernet rather than Wi-Fi. This device has been tested with Mevo and allows for streaming via an Ethernet connection without the need for a Mevo Boost.
  • Page 171 Connect an Ethernet cable from your modem to the adapter. Camera Page 7 Page 74 4...
  • Page 172  Important Important: In order for this to work, Mevo must connect to your iOS device over the Mevo's Mevo's wireless hotspot eless hotspot (rather than over the local network). However your streaming will still occur over the Ethernet network and not LTE/4G.
  • Page 173 T T r r oubleshooting oubleshooting Camera Page 76 Page 76...
  • Page 174 Mevo app. Once you connect your Mevo to the app, go to your main menu, and click on the gear wheel icon to get to your General Settings.
  • Page 175 Formatting erases all the data stored on the card. Once you tap Pr Proc oceed eed, your Mevo will format the card.  You may also format the card on a desktop, though we recommend doing it through the app.
  • Page 176 Connect the SD card adapter to your computer (many modern computers have SD card readers built in). Camera Page 79 Page 79...
  • Page 177 macOS On Macs, go to Spotlight and search for Disk Disk Utility Utility; open the Disk Utility app. Select the SD card reader (under 'External External') and click Erase Erase. Camera Page 80 Page 80...
  • Page 178 The prompt that pops up will give you the opportunity to name the card as well as choose a format and scheme. Select exF exFA A T T format and Master Boot R Master Boot Rec ecor ord d scheme. Then click Erase Erase.
  • Page 179 Your card will be formatted. Make sure you properly eject the SD card before removing it from your computer. Windows On Windows computers, go to the Zle explorer, and select your SD card drive. Camera Page 82 Page 82...
  • Page 180 Right-click the icon, then select Forma Format t . Select exF exFA A T T in the File system dropdown menu, then click Start Start. Another window will pop up when the formatting is complete. Camera Page 83 Page 83...
  • Page 181 Camera Page 84 Page 84...
  • Page 182 The best way to power down your Mevo camera is to press and hold the top button for three seconds. If the camera does not respond to this, press and hold the top button for 30 sec 30 seconds onds.
  • Page 183 R R eset Mevo Camera to F eset Mevo Camera to Factory Settings actory Settings You may reset your Mevo to its factory settings either through a command in the app, or by pressing the pinhole button on the underside of the camera. ...
  • Page 184 Hold your Mevo so that the lens is facing you. Tilt the Mevo so its underside is facing you. At 3 o'clock on the underside of the Mevo, you will see a small pinhole. Camera Page 87 Page 87...
  • Page 185 Take your paperclip, and press its end into the pinhole for thirty seconds. You will see your camera's ring light start spinning and blinking. Camera Page 88 Page 88...
  • Page 186 When the reset is Znished, the camera ring light will stop spinning and the camera will restart. Reset via the App To reset your camera to factory settings through the app, Zrst open your main menu by tapping on the three dots at the bottom-right of your app screen. Then choose Advanc Advanced ed Settings...
  • Page 187 Next, scroll down and tap R R eset to manufacturing defaults eset to manufacturing defaults. The Mevo app will prompt you to make certain you really want to do this. Tap Y Y es es if you want to continue.
  • Page 188 Once the camera has been reset to manufacturing defaults, you will be prompted to connect to the camera again. You will now go through the same startup process as when you used your new Mevo camera for the Zrst time.
  • Page 189 If you go to your Library and notice a File is Br File is Brok oken en message on a video, Mevo may be able to recover it, particularly in a situation in which the camera was improperly shut down (e.g. the battery fully drained).
  • Page 190 The length of time it takes for Mevo to recover your recording depends on the length of your video. The app will indicate whether the Zle was recoverable. Camera Page 93 Page 93...
  • Page 191 (i.e. you see a blinking yellow light over the Wi-Fi icon when in hotspot mode). Download and install the Mevo Firmware Recovery tool for or Windows. These contain Zrmware version 1.
  • Page 192 SD card from your computer and adapter. Make sure the Mevo camera is oY, then insert the microSD into the camera and power it on. When the LED ring stops spinning, it will turn a solid gr solid green een.
  • Page 193 R R egula egulatory In tory Inf f orma ormation tion Camera Page 96 Page 96...
  • Page 194 Declaration o tion of Con f Conf f ormity - Mevo Plus ormity - Mevo Plus The below PDF declares that Mevo Plus is in accordance with the procedures and conforms to the Radio Equipment Directive (2014/53/EU). MevoPlusDeclarationofConformity.pdf Camera Page 97...
  • Page 195 Declaration o tion of Con f Conf f ormity - Mevo Camera ormity - Mevo Camera The below PDF declares that Mevo Camera is in accordance with the procedures and conforms to the R&TTE Equipment Directive (1999/5/EC). MevoDeclarationofConformity_-_signed-0425.pdf Camera Page 98...
  • Page 196 Declaration o tion of Con f Conf f ormity - Mevo Boost ormity - Mevo Boost The below PDF declares that Mevo Boost is in accordance with the procedures and conforms to the R&TTE Directive 1999/5/EC. BoostDeclarationofConformity_-_signed-0425.pdf Camera Page 99...
  • Page 198 Can I Use the App While on a Call? ......................12 Can I Use the App While on Low Power Mode? ..................13 Installing the Beta Version of Mevo App on iOS ..................14 Use Production App Version While Beta is Installed ................18 Live Editing ..................................20...
  • Page 199 Does Mevo have an Android app?......................136 Connecting Android Devices to Mevo Hotspot..................137 Required Network ConPgurations for Android ..................139 How to Sign Up for the Mevo Android Beta Community ..............149 Accessing Graphics and Simulcasting on Android.................154 Troubleshooting................................155 I Forgot the Password I Set for my Mevo ....................156...
  • Page 200 Image is Pixelated ............................164 Unable to Log In to Facebook on iOS Beta App..................165 What Happens if the App Disconnects From Mevo?................166 What Happens to Mevo If My Bluetooth Connection Drops? ............168 Unable to Sign into the Mevo App Using Facebook................169...
  • Page 201 R R equir equirements ements Mevo App Page 5 Page 5...
  • Page 202 Which Mobile Devic Which Mobile Devices ar es are Compa e Compatible with Mevo? tible with Mevo? Before downloading the Mevo app, you should check to make sure that your mobile device is on this list and is running the minimum required OS software version.
  • Page 203 • Nexus 5x • Nexus 6p • OnePlus 5 • OnePlus 5T • OnePlus 6 • Samsung Galaxy S6 • Samsung Galaxy S7 • Samsung Galaxy S7 Edge • Samsung Galaxy S8 • Samsung Galaxy S8+ Mevo App Page 7 Page 7...
  • Page 204 • Samsung Galaxy S9 • Samsung Galaxy S9+ • Samsung Galaxy Note 5 Mevo App Page 8 Page 8...
  • Page 205 Does the Mevo App W Does the Mevo App Work on iPads? ork on iPads? Yes, the Mevo iOS app can work on iPads running iOS 10 and later. See our full list of compatible devices. If you are unsure which iPad you have, check the back of the device for a model number and...
  • Page 206 With an iPod T od Touch? ouch? The only iPod Touch compatible with a Mevo is an iPod Touch 6th generation, running iOS 10 and later. Previous generations of iPod Touch devices will not work on any iOS version.
  • Page 207 Can I Contr Can I Control Mevo F ol Mevo Fr r om a Computer? om a Computer? The Mevo app is only available on iOS and Android mobile devices. There is currently no desktop application or software for controlling Mevo.
  • Page 208 USB. Andr Android Android devices are able to continue using Mevo if a call comes in, provided you do not hit the Back Back button on your phone. Mevo will continue to stream if you navigate away by tapping the Home Home button.
  • Page 209 As a best practice, we recommend fully charging your mobile device before your event. If you have a lengthy event, you may want to have a charger or external battery handy. Mevo App Page 13 Page 13...
  • Page 210 Mevo App on iOS f Mevo App on iOS We occasionally release beta versions of future releases of the Mevo iOS app for customers to test. Please keep in mind that beta versions are not recommended for use in production environments.
  • Page 211 Because the beta is not downloaded from the App Store, you will need to authorize it to run on your iOS device before using it. To do this, go to your device Settings Settings, then select General General. Then scroll down to select Devic Device e Management Management. Mevo App Page 15 Page 15...
  • Page 212 Select Livestr Livestream, Inc. eam, Inc. Tap Trust Livestr Livestream Inc. eam Inc., then T T rust rust. Mevo App Page 16 Page 16...
  • Page 213 Once you have done this, you can launch the beta version of the Mevo app. Mevo App Page 17 Page 17...
  • Page 214 In the below image, the production version of the Mevo app is the version you downloaded from the App Store or Google Play (left), whereas the beta version is given directly from Livestream (right). Note the diOerences in the icons on the home screen.
  • Page 215 Does This Impact Mevo Boost? Does This Impact Mevo Boost? The beta app may include a beta Prmware update for the Mevo Boost. After installing the beta Prmware onto the Mevo Boost, the Boost can operate regardless of which app version (beta or production) you are using.
  • Page 216 Live Editing Live Editing Mevo App Page 20 Page 20...
  • Page 217 Mevo camera's live shot. In the full, wide view of your live shot, you can use the Mevo app gestures to live edit your event. These gestures include tap to cut, pinch to zoom, and drag to pan.
  • Page 218 In the top-right corner, you will see your live editing program output. This is what your viewers will see when watching the recording or live stream.  You can use your Pnger to drag the output monitor to another part of the screen. Mevo App Page 22 Page 22...
  • Page 219 The icon with six squares, to the left of the options menu icon, is to bring up your Grid View. If you have several trackers set to follow faces or other action points, you can see each shot in this view. You can live edit your event in this view by tapping each shot. Mevo App Page 23 Page 23...
  • Page 220 To return to the live edit view, either tap the X X in the lower right corner or double tap one of the shots. Mevo will take that shot and resume the original view. When you have taken a close-up shot (i.e. not in the full wide shot) a cut-to-wide icon will appear to the left of the grid icon.
  • Page 221 Tap this to choose to Record to your camera's microSD card, or stream to either Vimeo, Livestream, Facebook Live, Periscope, YouTube Live. You may choose one of these destinations or, with the Vimeo Producer plan or higher, stream to multiple simultaneously. Mevo App Page 25 Page 25...
  • Page 222 Mevo App Page 26 Page 26...
  • Page 223 For instance, if you have a speciPc speaker on a panel and want to cut only to that speciPc person, tap on their face, and the Live Editor will cut to a close up of their face. Mevo App Page 27...
  • Page 224 Zooming in and out is a great way to bring movement to your events. You will need to be in the Mevo app's live edit view in order to zoom. To zoom in your shot, place your thumb in a lower corner and your index Pnger in the corner opposite of it.
  • Page 225  The longer you hold your Pngers in the ending shot, the slower the zooming motion will be. Mevo App Page 29 Page 29...
  • Page 226 Tilt Tilt is to move the shot top to bottom or bottom to top. To pan or tilt your shot using Mevo, simply place two two Pngers Pngers over your active shot and drag it to the desired location.
  • Page 227 Shot Mevo can focus in on certain faces and objects when you set a static shot in the app. In the live editing view, simply hold your Pnger onto a subject in your view for a brief moment. A yellow box will appear where your Pnger is touching the screen and Mevo will cut to that shot.
  • Page 228 Enable F Enable Fac ace Detection e Detection Mevo has the ability to detect up to four faces, making it easy for you to switch between subjects to focus on. To turn on face detections, tap the Mor More e Options Options menu icon.
  • Page 229 Now a blue box should appear around any human faces that appear in your Mevo's Peld of view. These trackers will follow the face's motions as long as they stay within view. You can also set up to eight manual shots if there are more than four people in the view, or to easily cut to non-human objects.
  • Page 230 If you go to the Mor More e Options Options menu and tap the Camera Assistance icon, you will notice three options: Find Faces, Live Follow, and Auto-Pilot. Mevo App Page 34 Page 34...
  • Page 231 Tap the button to turn it on; it will change from gray to white. If you would rather keep your shots static to a speciPc area, turn Live Follow oO. Mevo App Page 35 Page 35...
  • Page 232 What is Autopilot? t is Autopilot? Autopilot allows the Mevo app to live edit entirely on its own, with no need for you to control the shots Go to the More Options (•••) menu, then tap the Camera Camera Assistant Assistant icon on the far left side.
  • Page 233 Dragging the slider all the way to the left will make the cuts much slower. Moving the slider towards the right will make the autopilot cuts faster. Mevo App Page 37 Page 37...
  • Page 234 Choose your desired speed, exit the menu, and that's it. The Mevo app will automatically cut between any detected faces, manually placed trackers, and a wide shot. Mevo App Page 38 Page 38...
  • Page 235 To turn oO your static shots (yellow), simply hold your Pnger over them. The box will expand brieQy, then disappear. To turn oO face detection, go to the Mor More e Options Options menu. Tap the camera assistant icon to the far left. Mevo App Page 39 Page 39...
  • Page 236 Find F F ac aces es to turn it oO (it should go from white to gray). You can return to the live edit view by tapping the down arrow to the right, followed by the X icon. Now no faces will be detected automatically. Mevo App Page 40 Page 40...
  • Page 237 Grid View In the Mevo app, you can choose to view and direct your live event through the grid view. The grid view will allow you to see up to nine shots. This includes one wide shot, plus up to...
  • Page 238 To exit the grid view and return to the live edit view., tap the X X in the lower right corner or double-tap the desired shot. Mevo App Page 42 Page 42...
  • Page 239 E E vent Ends? vent Ends? The Mevo app can only edit your event as it is happening. The Mevo is only capable of doing a single recording, which will include all live edits (cuts, zooms, pans, etc.) You can record your event to both your microSD card inside the camera and edit it later with any software you'd like, but the camera and app do not record individual shots for you to record with and edit later.
  • Page 240 Graphics Overlays Graphics Overlays Mevo App Page 44 Page 44...
  • Page 241 4K recordings. Overlays will be saved to the Mevo microSD card. There is no maximum amount of graphics overlays that can be preloaded, but you will be limited by the available storage on your Mevo microSD card. Mevo App...
  • Page 242 Please note that if you wish for your image to be transparent, you must design it as such before you upload it to Mevo; you cannot edit an image's opaqueness within the Mevo app. Mevo App...
  • Page 243 Lower Thir ower Third Overlay d Overlay You can create simple lower third graphics overlays in the Mevo app to display information such as speakers' names, locations, or tips.  To access this feature, you must have a Vimeo Producer or Vimeo Premium plan; learn how...
  • Page 244 By default, you will see a single-line white lower third. To use an image in the lower third, tap the image icon above the overlay. Allow Mevo to access your phone's camera and photos. You can then take a photo or select an image from your device's library to be in your lower third.
  • Page 245 At the bottom of the screen, you can choose between various colors for your background, and choose either black or white text for each background. Tap the dot of the color scheme you want to use (the default setting has black text on a white background selected). Mevo App Page 49 Page 49...
  • Page 246 With your desired appearance set, tap the lines and type in your desired text. When you are done, tap the checkmark on the right side.  You cannot change your overlay once you tap the checkmark. Be sure you are satisPed with your overlay before saving it. Mevo App Page 50 Page 50...
  • Page 247 You will notice the lower third does not appear in the live edit view, but you can see it if you check the output display. This conPrms that your viewers will see it. Mevo App Page 51 Page 51...
  • Page 248 When the lower third is removed, tap the checkmark in the lower right to conPrm removing it from the output and close the overlays screen. You will no longer see the lower third in your output. Mevo App Page 52 Page 52...
  • Page 249 Mevo camera. In the live edit view, tap the canvas icon in the bottom right corner. The overlays screen will open. There are two options for adding a bug in either corner. Select which side you want your bug to appear on.
  • Page 250 Allow Mevo to access your mobile device's camera and photos. The screen shown below will appear. You can choose an image from your photo library or take a photo with your camera. When you select an image, you can adjust how it's cropped, zoomed, and rotated. The rotate icon on the bottom left side will do a full 90-degree rotation and the slider will allow you to rotate the image in either direction up to 45 degrees.
  • Page 251 Overlays cannot be edited. Make sure you are satisPed with your corner bug's appearance before tapping the checkmark. The corner bug will appear in the overlay list screen and upload to your microSD card to be stored. Tap the bug to add it to the preview screen. Mevo App Page 55 Page 55...
  • Page 252 (2). You will not see the bug overlay in the live edit view, but you can see in your output monitor, conPrming that it will appear in your broadcast. Mevo App Page 56 Page 56...
  • Page 253 To remove the bug overlay from your output, tap the canvas icon. Then tap the red delete icon by your corner bug, then tap the checkmark to conPrm. The bug will still be saved in the Mevo app on your microSD card, but will no longer appear in your stream. Making these changes while br...
  • Page 254 Crea eate an Over-the-Shoulder Overlay te an Over-the-Shoulder Overlay You can create an over-the-shoulder (OTS) graphics overlay with Mevo, allowing you to display text or images as part of a report or presentation.  To access this feature, you must have a Vimeo Producer or Vimeo Premium plan; learn how...
  • Page 255 You can adjust the opacity of the background color using the slider on the bottom left side. Tap inside the box to start typing. The text editor will automatically move text to the next line as necessary. Mevo App Page 59 Page 59...
  • Page 256 Add your text. You can change the text color to black or white by navigating back to the color palette and selecting black or white on the far right side. The below example has aligned the text center-bottom and changed it to black. Mevo App Page 60 Page 60...
  • Page 257 You cannot edit overlays; be sure you are satisPed with your OTS graphics appearance before tapping the checkmark. Your OTS graphics will be saved to your microSD card and appear in the following list screen. Tap the OTS to proceed with using it. Mevo App Page 61 Page 61...
  • Page 258 To remove the OTS overlay, tap the canvas icon again. Tap the red delete icon on the OTS overlay, then tap the checkmark to conPrm removing it from your output. Mevo App Page 62 Page 62...
  • Page 259 The graphic will still be saved in the Mevo app via your microSD card. Making these changes while Making these changes while br broadcasting live will oadcasting live will not not interrupt your str interrupt your stream. eam. Mevo App...
  • Page 260 Editing a Graphics Overlay When you create a graphics overlay in the Mevo app, it saves to your microSD card. Because of this, there is no direct way to edit a pre-existing graphic; instead, you can duplicate it and work oO of the copied version.
  • Page 261 Edit the overlay as needed. When you are done, tap the checkmark on the right side. Mevo App Page 65 Page 65...
  • Page 262 You will now have both overlays available in your list view. If you wish to discard the original version, tap the More Options (•••) icon that corresponds to it, then tap the the trash can icon. This will permanently delete the overlay from your microSD card. Mevo App Page 66 Page 66...
  • Page 263 . You will also need a supported micr supported microSD car oSD card d inserted into your Mevo camera. First, build a few graphics overlays; this example will use lower thirds, but all overlay options can be switched the same way.
  • Page 264 To bring in your graphic during your event, tap the canvas icon and select your graphic type (in this case, lower third). Mevo App Page 68 Page 68...
  • Page 265 Your graphics list will appear. Select the Prst overlay you wish to show by tapping it. Mevo App Page 69 Page 69...
  • Page 266 When you are ready to move on to your next overlay, tap the canvas icon in the live edit view, then tap on the red delete icon with your current graphic. Mevo App Page 70 Page 70...
  • Page 267 If you want to switch to having no graphic in your output before bringing in your next one, tap the checkmark to conPrm the overlay removal Prst (1) before navigating back to this screen. Otherwise, to switch to your next overlay, tap the lower third placeholder to navigate to your graphics list (2). Mevo App Page 71 Page 71...
  • Page 268 Tap another graphic from the list screen. Then conPrm you want to push it to the output by tapping the checkmark. Keep in mind your graphics overlays will not appear in the live edit view, but you can see them in your output preview monitor. Mevo App Page 72 Page 72...
  • Page 269 - Nothing will change in your output until you tap the checkmark on the overlay preview screen. Mevo App Page 73 Page 73...
  • Page 270 How to Delete Graphic Overlays How to Delete Graphic Overlays When you build graphic overlays for Mevo, they are stored on your microSD card. When you are done using them, you can delete them permanently via the Mevo app. From the live edit view, tap the canvas icon.
  • Page 271 The list screen for that graphic type will open. Tap the more options (•••) icon with the graphic you wish to remove. Tap the trash can icon. This will delete the graphic. Mevo App Page 75 Page 75...
  • Page 272 Currently the only way to delete your overlays in bulk is to format your microSD card; keep in mind that doing so will delete all the content, such as recordings, saved on the card. Mevo App Page 76 Page 76...
  • Page 273 General Settings General Settings Mevo App Page 77 Page 77...
  • Page 274 Wher Where Do I Find Settings? e Do I Find Settings? There are various ways to conPgure and customize your Mevo. To Pnd your settings, tap the Mor More e Options Options icon in the bottom right corner. The gearwheel icon will open a settings menu.
  • Page 275 In the top panel, you can see the name of your Mevo (with the option to rename it), see the network you are using to connect to Mevo, battery status, and microSD card remaining available storage. You can also disconnect the app from the Mevo.
  • Page 276 • Serial number • WiFi MAC address • Bluetooth MAC address • Ethernet MAC address (available only when connected to Mevo Booth) • Copyright information • Send Information to Livestream: This helps our developers improve the application but allowing Livestream to share crash data and see how the app is being used.
  • Page 277 Your Mevo our Mevo When you connect your mobile device to your Mevo, you may notice a prompt to register your Mevo appear in the upper left corner. Tap on this message to open a new screen, which will allow you to enter your email address and opt in to promotional oOers and updates.
  • Page 278 R R ename Y ename Your Mevo our Mevo By default, your Mevo will be named along with its ID number (e.g. "Mevo-00123"). If you wish, you can change this name. Go to Mor More Options e Options, and then tap the gearwheel to open Settings.
  • Page 279 You will notice your Mevo's name at the top of the menu. Tap the pencil icon next to it to edit its name (you will notice a keyboard appear). When you type in a new name, tap the blue Done Done button at the bottom of the keyboard.
  • Page 280  Be advised that the name of the Mevo hotspot that appears in your mobile device's Wi-Fi settings will not will not change from the Mevo's default name, regardless if you rename your Mevo. Mevo App Page 84 Page 84...
  • Page 281 Acc c ess to your Mevo Camera ess to your Mevo Camera If you wish to add an extra level of security for control of your Mevo, you can set a password to access it within the app. This would be in addition to setting a password for the hotspot.
  • Page 282 Mevo with the same mobile device. Enter and re-enter your desired password. The password must be a minimum of eight characters.
  • Page 283 Now a password has been set. On the Mevo connection screen, you will notice a L L OCKED OCKED message at the top of the connection card. When you tap Connect Connect, you will need to enter the password you set to access your Mevo.
  • Page 284 OO the Mevo Power On/OO Sounds ower On/OO Sounds You may turn oO the beeps that Mevo makes at start up and shut down if you prefer it to be silent. Go to your Mevo app's options menu, and tap on the Gear Wheel icon.
  • Page 285 • Muted - turn oO all Mevo sounds completely • Low - keep all Mevo sounds at a lower volume • High - default setting; keep Mevo sounds at a higher volume The next time your camera connects to the app, it will remember this setting.
  • Page 286 You may change the lights that you see on your Mevo's light ring by changing the settings in the Mevo app. This may be ideal in a darker lit room where the LED's can be distracting to either your subject or your audience.
  • Page 287 - This will make the front red light solid while recording and streaming. It will not adjust to indicate where the live editing is focused, left-to-right. • Stealth mode Stealth mode - There will be no lights at all on the light ring once connected to a mobile device. Mevo App Page 91 Page 91...
  • Page 288 For Light Ring brightness, you can use a slider bar to adjust the brightness of the light on the ring. For Identify animation, you may choose which color spins around the ring when you power your Mevo on and oO. Mevo App...
  • Page 289 R R emove the Live Output Pr emove the Live Output Preview Window eview Window You can remove the live output preview if you wish. Navigate to to settings, then tap General General. Tap User User interfac interface e . Mevo App Page 93 Page 93...
  • Page 290 Toggle Show Show Output Output Overlay Overlay oO. Now when you return to your live edit view, you will not see a live output preview. Mevo App Page 94 Page 94...
  • Page 291 Mevo App Page 95 Page 95...
  • Page 292 See Chat Messages in the Live Edit View t Messages in the Live Edit View By default, chat messages appear in the Mevo app while you are streaming, but you can adjust this setting if you prefer not to see them.
  • Page 293 Now any comments will appear in the live edit view in real time. Mevo App Page 97 Page 97...
  • Page 294 All Str or All Stream Titles eam Titles The Mevo app gives you the option to add a default signature, such as a hashtag, to the end of stream's title. Open the app's settings by tapping the Mor More e Options Options icon, followed by the gearwheel.
  • Page 295 Below all the available providers is the Signa Signatur ture e option. Tap this to reveal a keyboard and set a signature. Type in your desired signature. Mevo App Page 99 Page 99...
  • Page 296 If you wish for the signature to be a hashtag, be sure to include the hash symbol (#) and no spaces in your signature. When you go live, that signature will by default be added to the end of your stream title. Mevo App Page 100 Page 100...
  • Page 297 Mevo App Page 101 Page 101...
  • Page 298 Find your App and Firmwar Find your App and Firmware V e Version ersion If you're not sure which version of the Mevo app and Prmware you are using, you can Pnd this information in Mevo's settings. Tap the Mor More Options (•••) e Options (•••) icon in the bottom right corner, then tap the Gearwheel icon.
  • Page 299 Mevo App Page 103 Page 103...
  • Page 300 Advanc Advanced Settings ed Settings Mevo App Page 104 Page 104...
  • Page 301 Adjusting the Camera's Image Adjusting the Camera's Image You can adjust everything about the image Mevo produces via a quick-access menu that allows you to see the changes you are making in real-time. Acc c ess the Image Settings Menu ess the Image Settings Menu In the live edit view, tap the Options icon (•••) in the lower right corner.
  • Page 302 For full control of both shutter speed and ISO, select Manual. Exposure cannot be adjusted since it is a combined value and will automatically dial in based on how you set your shutter speed and ISO setting. Mevo App Page 106 Page 106...
  • Page 303 This setting has the most impact on the appearance of motion blurriness in your video. Vimeo's blog has a great demonstration of this. You can conPgure this when the Camera Mode is set to Shutter Shutter or Manual Manual. Mevo App Page 107 Page 107...
  • Page 304 Mevo can auto-white balance your shot or you can manually choose from a few preset environments. Tap the White Balance setting to open the menu and scroll down to choose your setting. Mevo will take about one second after selecting an option to adjust the image so you can see what your picture looks like after.
  • Page 305 Brightness, contrast, and saturations are adjustments best made to your shot after you've established your Shutter speed and ISO settings. Tap the desired setting and scroll up or down to choose an option; Mevo will adjust the image based on your selection.
  • Page 306 (dance recitals, sports). You can Pnd Sharpness settings to the right of Saturation; tap the setting to open a menu to show three options: Low, Medium, and High. Mevo will adjust the image based on your selection. View Angle...
  • Page 307 Flat: most cropped, straight edges Narrow: wider Peld of view, edges slightly curved Mevo App Page 111 Page 111...
  • Page 308 Normal: Wide: Full Peld of view captured, curved edges Mevo App Page 112 Page 112...
  • Page 309 Fisheye: Most curved edges, objects in the middle of the picture appear closer to the camera. Exposur Exposure Metering e Metering This setting tells the Mevo where within the Peld of view light should be measured. It's found to the right of the View Angle setting. Mevo App Page 113...
  • Page 310 When you choose a setting, you will see a notiPcation in the upper left corner indicating that your video is in the process of inverting or reverting to normal. Mevo App Page 11 Page 114 4...
  • Page 311 Electronic Image Stabilization (EIS) helps retain the video quality while the camera is in motion. Customers looking to use the Mevo while moving rather than in a stationary location may be want to consider turning EIS on, although doing so will disable Mevo's live-editing f...
  • Page 312 Auto: Automatically detects and matches power frequency This is the last menu in the top row of the adjustments menu, to the right of the EIS menu. Tap it to choose your Anti Flicker setting. Mevo App Page 116 Page 116...
  • Page 313 Adjustments menu (swipe the row left to see all the Plters). Options include • Normal • Custom • Stage • Back Lit • Outdoors • High Contrast • Flat • Black White • Vivid • Sepia Mevo App Page 117 Page 117...
  • Page 314 (Shutter speed, white balance, etc.), regardless of which preset you originally selected. If you switch to a diOerent preset, Mevo will remember the last conPguration you had under Custom Custom; if you select Custom Custom again, the image will revert back to the adjustments you made previously.
  • Page 315 Adjust Mevo's Frame Ra rame Rate te Mevo has three options to choose from for outgoing frame rates: 25fps, 29.97fps, and 30fps. To change your frame rate, open the options menu by tapping the three dots (•••) in the bottom right corner of the live edit view, then tap the gearwheel.
  • Page 316 You can bring your Mevo into your Livestream Studio production as a Remote Camera. In this way, you can use more than one Mevo camera in your production at one time, if you want. Make sure that your Mevo is turned on and connected to the same local network as your Livestream Studio machine.
  • Page 317 Your Mevo will appear at a Remote Camera option in Studio. Select it to see your camera's output in Studio.  If you have re-named your Mevo in the app, be aware that it will still show up in Studio with its original identiPcation number. Mevo App...
  • Page 318 Studio but is not currently in Preview or Program. If you tap this button, the option to push it to Preview (PRV) or Program (PGM) will appear. Use your Pnger to slide the gray button to either PRV or PGM to put your Mevo into either Preview or Program, respectively...
  • Page 319 Once Mevo is in Preview or Program, tap the button again and slide it to switch. While Mevo is being used a Remote Camera in Studio, you may still live edit your Mevo shot in your Mevo app. Your Mevo will output this live editing to Studio, just as it would to a local recording or Mevo stream to Livestream or Facebook Live.
  • Page 320  Once your Mevo is connected, check here for best practices and recommendations for using Mevo as a remote camera source. Mevo App Page 12 Page 124 4...
  • Page 321 Optimiz Optimized Choose a Project Format that matches your Mevo's Frame Rate. Doing this will match the Mevo's video resolution and frame rate, therefore increasing the quality while also reducing CPU usage that would otherwise be used to resize the Mevo's video feed.
  • Page 322 Format t , change the Broadcast Standard to HD HD. This in case, we recommend using either 720p59 720p59. . 94 94, 720p60 720p60, or 1080p30 1080p30. These will produce the best image quality but will increase CPU usage. Mevo App Page 126 Page 126...
  • Page 323 S S ynchr ynchroniz onize e . This will allow your wired inputs to compensate for the latency experienced by wireless sources (in this case, Mevo) and sync them together. Be sure to save your settings. Mevo App Page 127...
  • Page 324 Echo Suppression is a handy feature for customers using the headphone jack or the built-in mobile device microphone to bring in audio. In addition, customers monitoring their audio via the Mevo app should also turn on this feature to prevent audio feedback from playing back in their stream and/or recording.
  • Page 325 Default Tap Settings ap Settings When live editing with Mevo, you may notice that your zooms and cuts do not crop the shot beyond a certain point. This is a default setting that is meant to prevent the image from looking pixelated.
  • Page 326 (note the output preview in the upper right corner). You can adjust both of these to go higher or lower. You may want to consider a limited Mevo to a lower zoom magniPcation if you are streaming at an HD quality or when using the Mevo in low-light environments.
  • Page 327 If you set the Default Tap Zoom to be lower, then the crop that occurs when tapping the live edit viewer will cover a larger area, as seen below. Mevo App Page 131 Page 131...
  • Page 328 Mevo App Page 132 Page 132...
  • Page 329 My Settings; Can I Reset to Default eset to Default Settings? Settings? To reset the Mevo settings to default conPgurations, go to the settings menu, then go to Advanc Advanced settings settings. Scroll to the bottom and tap R R eset to default app settings eset to default app settings.
  • Page 330 Mevo will disconnect from the app. When you reconnect, all settings will be reconPgured to their default state. Mevo App Page 134 Page 134...
  • Page 331 Andr Android App oid App Mevo App Page 135 Page 135...
  • Page 332 Does Mevo have an Andr Does Mevo have an Android app? oid app? Yes, an Android version of the app is now available for free in the Google Play Store. This app has been deemed compatible on the Android devices listed here.
  • Page 333 Devices to Mevo Hotspot es to Mevo Hotspot To connect your Android to the Mevo's hotspot, make sure Mevo is powered on and the LED ring in the back is pulsing blue. Open your Android's Wi-Fi menu and select your Mevo. This will allow you to communicate with your Mevo via its Wi-Fi hotspot.
  • Page 334 Once your device is connected to the Mevo network, navigate back to the Mevo app. You can now connect your Android to your Mevo. Mevo App Page 138 Page 138...
  • Page 335 Detect Mevo via IP Addr Detect Mevo via IP Address If your Mevo's connection card is not appearing, tap the + + icon on the right side of the discovery page, then tap IP IP in the lower right corner.
  • Page 336 Add Network Inf f orma ormation fr tion from Network Settings Menu om Network Settings Menu When the Mevo connection card comes up, tap Con ConPgur Pgure Mevo e Mevo. This will open the Network Settings menu. Scroll down to the bottom of the menu and select Other Other...
  • Page 337 Disable Wi-Fi Network S Disable Wi-Fi Network Switching to L witching to LTE If you are connecting to your Mevo via the Mevo's hotspot, be sure to disable the feature on your Android device that allows the device to switch to LTE automatically when the Wi-Fi signal is weak.
  • Page 338 Tap the gearwheel icon. Ensure S S witch to c witch to cellular da ellular data automa ta automatically tically is toggled oO. Mevo App Page 1 Page 142...
  • Page 339 Samsung Galaxy S6 Select Wi-Fi Wi-Fi. Mevo App Page 1 Page 143...
  • Page 340 Tap Mor More e . Tap Smart network switch Smart network switch. Mevo App Page 1 Page 144...
  • Page 341 A pop-up will appear detailing what Smart network switch does. Select OO OO. . Mevo App Page 1 Page 145...
  • Page 342 LG G6 In the settings menu, tap Wi-Fi Wi-Fi. Ensure that S S witch to mobile da witch to mobile data ta is toggled oO. HTC 10 In the device's Settings menu, tap Wi-Fi Wi-Fi. Mevo App Page 1 Page 146...
  • Page 343 Tap the Options menu in the upper right corner Tap Advanc Advanced Mevo App Page 1 Page 147...
  • Page 344 Make sure Auto-switch to mobile network Auto-switch to mobile network is unchecked. Mevo App Page 1 Page 148...
  • Page 345 Community Customers with Android devices may apply to join our Beta Community in Google Play and test beta versions of the Mevo app on their Android devices.  Please note that this is meant for testing Beta versions and is not recommended for mission- critical production environments.
  • Page 346 Once you join the community, click the Opt-In link on our community page (found both within the description or at the bottom of the page.) Mevo App Page 150 Page 150...
  • Page 347 Once you see the "You are now a tester" message, click download it on Google Play download it on Google Play to download the app.  Be advised that the beta may not download right away. On average, customers can expect the app to arrive within 30 minutes. Mevo App Page 151 Page 151...
  • Page 348 Select Install Install. The app will start downloading. Mevo App Page 152 Page 152...
  • Page 349 Once it has Pnished downloading, tap Open Open to launch the app. If you encounter any issues, please report them to Mevo App Page 153 Page 153...
  • Page 350 Acc c essing Graphics and Simulcasting on Andr essing Graphics and Simulcasting on Android We have released Mevo app version 1.8 to include the ability to add graphics overlays, stream to multiple destinations simultaneously, and upload archives of streams directly to Vimeo via our new Vimeo-powered Mevo plans.
  • Page 351 T T r r oubleshooting oubleshooting Mevo App Page 155 Page 155...
  • Page 352 Mevo and no longer remember what that password is, reset your Mevo to factory settings. Note that this will prompt you to update your Mevo's Prmware once you relaunch it. After updating, you can connect to your Mevo without the need for a password. Mevo App Page 156...
  • Page 353 Why Is Mevo Changing the Shot on Its Own? Why Is Mevo Changing the Shot on Its Own? If you notice that your Mevo shot is editing on its own, it's likely that auto-pilot has been turned To turn oO auto-pilot, tap the Mor More e Options Options icon in the lower right corner.
  • Page 354 Now edits will only occur when you tap, pinch, or drag your Pngers on the app. Mevo App Page 158 Page 158...
  • Page 355 If you see the menu running along the bottom of the screen, you will not be able to go live. Tap the 'X' on the right side to close it. You should then see the record/go live button. Mevo App Page 159 Page 159...
  • Page 356 Settings > Advanc Advanced ed Settings Settings, and make sure Mevo R Mevo Remote Camera emote Camera is toggled oO. You cannot go live or record when the Mevo app is in this mode. Mevo App Page 160 Page 160...
  • Page 357 The Output Overlay setting is toggled oO O - It's possible to remove the program output overlay from the Live Edit view via settings. Navigate to Settings Settings > General General > User User Interfac Interface e to toggle it back on. Mevo App Page 161 Page 161...
  • Page 358 • If you'r If you're using the Mevo Hotspot, move closer to the camera. e using the Mevo Hotspot, move closer to the camera. The signal may not be strong enough between the camera and the mobile device. • As a workar...
  • Page 359 Prmware that works with the app version your device has installed.  Andr Android Users oid Users: Another option to resolve this is to install a beta via Google Play. If the issue still persists, please contact Mevo App Page 163 Page 163...
  • Page 360 Image is Pix Image is Pixela elated If you open the live edit view in the Mevo app and the image appears to be pixelated or choppy, we have a few tips on how to resolve this. • Check your network speed.
  • Page 361 Beta App If you are attempting to log in to Facebook on a Beta version of the Mevo app on iOS, but are stuck in an authorization loop, it's likely because Facebook is trying to authorize the production version of the app (i.e.
  • Page 362 Fr r om Mevo? om Mevo? If the communication between the Mevo mobile app and the Mevo camera is interrupted (e.g. mobile device battery completely drains), by default your recording and stream will continue at a wide shot until you can reconnect your device to the camera.
  • Page 363 Now Mevo will stay focused on the shot you set until you reconnect the app to the camera.  Please note that if you are streaming and you lose your internet connection entirely, your stream will also stop. Mevo App...
  • Page 364 Bluetooth connection is no longer used until you disconnect from your camera. If you lose Bluetooth connectivity while actively using your Mevo, there will be no impact on your stream or recording and you will still be able to control your camera.
  • Page 365 Unable to Sign into the Mevo App Using Fac acebook ebook If you are attempting to sign into the Mevo app using Facebook, you may encounter an issue where you return to the "Sign In" screen after authorizing Vimeo. Mevo App...
  • Page 366 After returning to the "Sign In" screen, tap Continue to F Continue to Fac acebook ebook once more to successfully sign into your Mevo app using your Facebook account. Mevo App Page 170 Page 170...
  • Page 367 Mevo App Page 171 Page 171...
  • Page 368 OOST...
  • Page 369 I Already Have a Mevo. Can I Buy a Boost Separately?................7 Where Are the Plugs on the Mevo Boost? ....................8 What Is the DiPerence Between the Two USB Ports on Mevo Boost?..........9 Can I Use Mevo Boost to Charge my Mobile Device?................10 Is Mevo Boost Waterproof? ..........................11...
  • Page 370 Troubleshooting................................57 Using Zoom Recorders with Mevo Boost ....................58...
  • Page 371 About Mevo Boost About Mevo Boost Mevo Boost Page 4 Page 4...
  • Page 372 These ports are all protected by a weatherproof Rap. Mevo Boost allows for Mevo to be weather resistant so you can bring it to an outdoor event with little concern regarding the weather. However, it is strongly urged to not submerge the unit underwater.
  • Page 373 What's Included with Mevo Boost? t's Included with Mevo Boost? Inside the Mevo Boost box, you will Qnd the following: • Mevo Boost • 1 meter USB cable • 1 QuickCharge power adapter Mevo Boost Page 6 Page 6...
  • Page 374 Yes, the Mevo Boost and other accessories are available as a separate purchase in the Mevo Store. Please note that the Mevo Boost is only compatible with Mevo cameras and is not built to work with third-party cameras. Mevo Boost...
  • Page 375 Are the Plugs on the Mevo Boost? e the Plugs on the Mevo Boost? To locate the USB and Ethernet ports on the Mevo Boost, lift the weatherproof Rap on the back, Rat side of the device. The plugs are underneath to protect them from inclement weather.
  • Page 376 Mevo Boost? on Mevo Boost? When you lift the weatherproof Rap on the back of Mevo Boost, you will notice two diPerent sized USB ports. The full-sized USB-A plug serves three purposes: 1. Plug in a charging cable to charge your mobile device while using the Mevo app.
  • Page 377 Plug your USB charging cable into the USB port in Mevo Boost and plug the other end into your phone or tablet and make sure both your Mevo and Mevo Boost are powered on. Your device will begin charging.
  • Page 378 Is Mevo Boost Wa a terpr terproo oof f ? ? No. Mevo Boost has a weather resistance rating of IPX4, which allows for using it in outdoor events during inclement weather (assuming a Mevo camera is also mounted to it). You should not not under any circumstances submerge the Mevo or Mevo Boost under water.
  • Page 379 Specs of the Boost Built-in Ba f the Boost Built-in Battery? ttery? The Mevo Boost includes a built-in battery with the following speciQcations: • Estimated battery life: Up to 10 hours • Battery Capacity: 11,800mAH • Battery Pack Type: Li-Ion •...
  • Page 380 Boost from 0% to 80% in 5 hours. You may also use Apple's power adapter to charge both Mevo and Boost, but you won't get the fast charge time, and power may actually drain if you are charging the Boost while actively using Mevo (e.g.
  • Page 381 Specs o e the Specs of the E f the Ethernet Plug? thernet Plug? The Mevo Boost includes an Ethernet Plug at 10/100mbps. Full technical speciQcations for the Mevo Boost are detailed here. Mevo Boost Page 1 Page 14 4...
  • Page 382 Boost's USB P P orts? orts? Mevo Boost includes a USB-A and a micro USB plug for charging and data. However, neither support the ability to output the video signal to another source (e.g. monitor, projector, computer, etc.) Mevo Boost...
  • Page 383 Does Mevo Boost Have an HD Does Mevo Boost Have an HDMI Output? MI Output? No, Mevo Boost does not have an HDMI output or any other video output. See here for full tech specs of Mevo Boost. Mevo Boost...
  • Page 384 Boost Setup Boost Setup Mevo Boost Page 17 Page 17...
  • Page 385 Mevo is properly mounted on it. When a Qrmware update for the Mevo Boost is available, the app will prompt you to update after you connect to your camera. Tap Upda Update te to proceed. ...
  • Page 386 The update should only take a few seconds. The app will indicate when the update is complete and you can continue using your camera.  If you experience intermittent Ethernet connectivity issues after the update, simply power oP the Mevo camera, then power it back on. This should resolve the issue. Mevo Boost Page 19 Page 19...
  • Page 387 How Do I Turn the Mevo Boost On and OP? urn the Mevo Boost On and OP? Mevo Boost will not charge your Mevo camera or provide any its other features unless it is powered on. To turn on the device, press and hold the button on the back of the unit under the outer ring lock until the white LED's start rotating on and oP.
  • Page 388 Mevo Boost Page 21 Page 21...
  • Page 389 How Do I Charge Mevo Boost? ge Mevo Boost? Mevo Boost comes with a USB cable and an AC QuickCharge adapter for charging. Plug the microUSB end of the cable into the microUSB port on the back of the Mevo Boost. Mevo Boost Page 22...
  • Page 390 AC outlet.  We strongly recommend always using the include power adapter when charging the Mevo Boost as it provides more power to the Mevo Boost than a standard USB power adapter. Mevo Boost Page 23...
  • Page 391 Mevo Boost will start charging automatically. To see its progress, check the back of the device; the number of white LED lights that light up will indicate how much the battery is charged. Mevo Boost Page 2 Page 24 4...
  • Page 392 When using the included AC QuickCharge power adapter, the Mevo Boost can charge relatively quickly compared to how long its battery lasts; to reach 80%, allow approximately 4 hours to charge. Charge 5 to 6 hours to reach 100%. Mevo Boost...
  • Page 393 To mount your Mevo camera on Mevo Boost, start by simply placing the camera on top of Boost. The Mevo logo on the back of the camera should be on the same side as the weatherproof Rap on the back of the Boost. You should feel a slight magnetic pull.
  • Page 394 To secure Mevo on Boost, turn the outer ring lock clockwise so that the white bar lines up with the red padlock. Your Mevo is now securely mounted on top of the Mevo Boost. Mevo Boost Page 27 Page 27...
  • Page 395 USB or wall outlet, you can charge Mevo by mounting it on top of a Mevo Boost and turning the Boost on. First, ensure that your Mevo Boost is charged. A fully charged Mevo Boost can give your Mevo camera up to 10 hours of battery life.
  • Page 396 The camera will not start charging until Mevo Boost in turned Mevo Boost Page 29 Page 29...
  • Page 397 When you open the Mevo app, you will see two battery indicators in the opening card as well as in settings. The longer battery icon displays the battery level of the Boost, while the shorter battery icon indicates the battery level of the camera. The percentage shown is the Boost's battery percentage.
  • Page 398 Qrst. On the back of Mevo Boost below the outer lock ring, there is a button you can press. When you do so, up to Qve white LED's can light up from left to right. The number of LED's that light up indicate how much power your Boost has left. They generally indicate battery power as follows: •...
  • Page 399 In addition to these LED indicators, you can Qnd a battery level indicator in the Mevo app. When Boost is on and connected to your Mevo, launch the Mevo app and connect to your camera. Proceed to the 'Mor More Options e Options' menu (bottom right corner) and tap the gearwheel.
  • Page 400 • Verizon/Novatel MiFi® 4G LTE Global USB Modem U620L • Verizon Global Modem USB730L Unfortunately, any other modem will not currently work with Mevo Boost. Our team is working on expanding device support for other modems. We will update this article with more models as we release later updates.
  • Page 401 Qeld. Turn on your Mevo Boost Mevo camera and make sure your Mevo is in Hotspot mode. Plug the 4G modem into the USB port on the back of the Boost, under the weatherproof Rap. Mevo Boost...
  • Page 402 Connect the Mevo app to the camera, then go to Settings Settings. You will see the 4G/L 4G/LTE Modem TE Modem status appear on the top panel, next to the battery indicators, storage information, and Disconnect button. Please note it may take up to a minute for the connection to be detected in the app.
  • Page 403 Mevo Boost Page 36 Page 36...
  • Page 404 To connect Mevo Boost to the Internet via Ethernet, simply take an Ethernet cable connected to your modem and plug it into the Ethernet port under the weatherproof Rap. Mevo Boost Page 37 Page 37...
  • Page 405 Connect your Mevo app to your Camera via Hotspot. If you go to Settings Settings, you should be able to see the Mevo connected to Ethernet on the top panel, along with the battery indicators, the storage information, and the Disconnect button. Ethernet streaming is turned on by default.
  • Page 406 Mevo Boost Page 39 Page 39...
  • Page 407 Connecting USB Audio Devices to Mevo Boost es to Mevo Boost Mevo can accept audio from supported USB audio sources directly to the Mevo Boost via the USB-A port. Start by preparing your USB audio equipment (e.g. connect microphone to a mixer via an XLR cable) before connecting it to the Mevo Boost.
  • Page 408 Mevo Boost. Launch the Mevo app on your mobile device. After connecting the app to the camera, make sure to Allow Mevo to access your microphone. This function allows Mevo to take audio from any external audio device, including the Mevo Boost.
  • Page 409 Tap the audio icon to open the audio mixer. The Mevo internal microphone will be selected by default. Tap USB USB to select your USB audio device. Mevo Boost Page 42 Page 42...
  • Page 410 Mevo is now receiving audio from your external device rather than the internal microphone or the mobile device's microphone. Supported USB Audio Devic Supported USB Audio Devices & Adapters es & Adapters • Shure MOTIV MV51 Digital Large-Diaphragm Condenser Microphone (Silver) •...
  • Page 411 If your event is in an environment that is congested with Wi-Fi signals, such as a convention center or a conference, it may be best to connect your Mevo to your mobile device directly using an Ethernet cable. This will achieve more reliable communication between your camera and the Mevo app.
  • Page 412 Your mobile device will not be able to use the Ethernet connection unless it is also being charged. Plus a charging cable into the lightning port on the camera adapter. Plug your Ethernet cable into the Ethernet adapter. Mevo Boost Page 45 Page 45...
  • Page 413 Plug the other end of the Ethernet cable into the back of the Mevo Boost. Mevo Boost Page 46 Page 46...
  • Page 414 Connect your mobile device to the lightning plug of the USB camera adapter. Make sure Mevo and Mevo Boost are both powered on and that Mevo is in hotspot mode. When you launch the app, the connection card will indicate that you are connected via Ethernet.
  • Page 415 You will see that your device is connected to Mevo via Dir Direct Link ect Link. Tap Done Done, then tap Connect Connect. You can now communicate with your Mevo directly via the Ethernet cable. Mevo Boost Page 48 Page 48...
  • Page 416 E E thernet thernet You can connect both your Mevo Boost and mobile device via Ethernet, improving the reliability of both your streaming connection and your connection between the camera and the app. How to do this varies depending on which type of mobile device you are using.
  • Page 417 Connect the lightning plug end of the adapters into the lightning port of the iOS device (shown here is an iPad Air 2) Mevo Boost Page 50 Page 50...
  • Page 418 Run an Ethernet cable from the USB-to-Ethernet adapter to the same router that you have your Boost connected to. Mevo Boost Page 51 Page 51...
  • Page 419 Plug your iOS device's Lightning power cable into the Lightning adapter port; then plug it into AC power. Open your mobile device's settings and disable your device's Wi-Fi. Select Ethernet from your settings. Mevo Boost Page 52 Page 52...
  • Page 420 Now open the Mevo app. It will allow you to connect to the Mevo when it is turned on with the Boost plugged into the same router. Your network settings will indicate it is connected via a direct link You are now controlling the camera via your local router connection and will stream using the Boost's Ethernet connection.
  • Page 421 (does not require separate Ethernet adapter) • AVOTCH USB-C to USB Multiport Adapter • Riida USB-C Docking Station Adapter (does require separate Ethernet adapter; built-in Ethernet port does not work with Mevo) Supported E Supported Ethernet Adapters: thernet Adapters: • BobjGear USB Ethernet Adapter •...
  • Page 422 Port Mean? ort Mean? When you plug the Mevo Boost into your modem via Ethernet, you will notice two LED lights on the port. One is green and one is amber. They may blink or stay solid. Here's what they indicate: Yellow LED: •...
  • Page 423 If your Boost is unresponsive, you may perform a hard reboot by pressing and holding its back power button for 20 seconds. You will see the light sequence begin once it starts rebooting. You should be able to continue using it as normal after this. Mevo Boost Page 56 Page 56...
  • Page 424 T T r r oubleshooting oubleshooting Mevo Boost Page 57 Page 57...
  • Page 425 USB port in the Mevo Boost. Zoom products are popular USB audio devices, but there are a few extra steps required in order to get it to work properly with Mevo.  The device shown in this article is the Zoom H4n Handy Recorder.
  • Page 426 The default setting is 44.1kHz. Toggle and select 48kHz 48kHz. Mevo Boost Page 59 Page 59...
  • Page 427 Once this is done, be sure to press the MIC MIC button on the left side of the device to activate the microphone; it will glow red to indicate it is on. Your Zoom device should now be sending sound to Mevo via Mevo Boost. Mevo Boost Page 60...
  • Page 428 & ONNECTIVITY TREAMING...
  • Page 429 How Much Data Will Be Used per Minute?....................14 Using Mevo with Vimeo ............................... 15 What's Included with Each Vimeo Plan in the Mevo App? ..............16 How to Sign Up for the Vimeo Producer and Premium Plans ............. 18 Why Does My Stream Stop After 10 Minutes?...................25...
  • Page 430 Set a Password for the Mevo Hotspot Wi-Fi Network................81 How to Connect Mevo to a WPA/WPA2 Enterprise Network...............84 Can Mevo Join Enterprise Wi-Fi Networks or Networks with Captive Portals?........89 I'm on a School or Corporate Network. How Should I ConUgure my Network?......90 Best Network Settings at a Live Venue ......................
  • Page 431 Streaming & Internet 101 eaming & Internet 101 Connectivity & Streaming Page 4 Page 4...
  • Page 432 5-10mbps, ideally on a network connection that is not shared with any other computers or devices. Customers who purchased a Mevo Boost should use an Ethernet connection when possible, as this is the most reliable way to connect to the internet.
  • Page 433 How to Measur How to Measure Y e Your Upload Speed our Upload Speed You can test your internet connection using the Speedtest.net app or website. Search for Speedtest by Ookla in the App Store Google Play and download it onto your device. Make sure that you are on the same network that you will use when streaming.
  • Page 434 This is the numbers of bits (binary data of 0 or 1) that can be sent per second. Many people confuse bits and bytes - storage is measured in bytes bytes (Gigabyte or GB) while internet speed is measured in bits bits - Gigabits or Gb).
  • Page 435 - If you have to use Wi-Fi If you have to use Wi-Fi, make sure it's a network that won’t be shared with the venue attendees. If this isn't possible, you may be better oT streaming over 4G / LTE via the Mevo hotspot. ...
  • Page 436 How to Find Streaming Quality Settings eaming Quality Settings In the live edit view of the Mevo app, tap the red button in the lower left corner. Select your desired streaming provider (this example will use Livestream). By default, 720p 720p will be selected;...
  • Page 437 Streaming qualities that are not available for the selected provider(s) will be grayed out. Vimeo, Livestr Vimeo, Livestream & Y eam & You ouT T ube Live ube Live • 1080p 1080p (1920x1080) - 1.2-4Mbps • 720p 720p (1280x720) - 0.9-3.6Mbps •...
  • Page 438 • 360p 360p (640x360) - 0.4-1.1Mbps F F ac acebook Live ebook Live • 720p 720p (1280x720) - 0.9-3.6Mbps • 480p 480p (853x480 pixels) - 0.6-1.6Mbps • 360p 360p (640x360) - 0.4-1.1Mbps P P erisc eriscope Periscope's streaming quality is locked to the following: •...
  • Page 439  Streaming quality to Periscope is locked to 540p. For each quality, Mevo ranges between a minimum bitrate and maximum bitrate, which will Vuctuate depending on the available upload speed upload speed on your network. You can see the minimum and maximum bitrates for each quality option in this chart.
  • Page 440 5-10mbps, ideally on a network connection that is not shared with any other computers or devices. Customers who purchased a Mevo Boost should use the Ethernet port when possible, as this is the most reliable way to connect to the internet.
  • Page 441 How Much Da How Much Data Will Be Used per Minute? ta Will Be Used per Minute? If you are streaming via your iPhone's LTE connection or an LTE USB modem, one concern you may have is the cost of a data plan needed to stream. Below we provide a rough estimation as to how much data each streaming quality will require per minute.
  • Page 442 Using Mevo with Vimeo Using Mevo with Vimeo Connectivity & Streaming Page 15 Page 15...
  • Page 443 App? App? Two of Vimeo's subscription plans are available for purchase directly from the Mevo app: the Producer plan and the Premium plan. The biggest diTerence between these two plans is the ability to stream to Vimeo as a destination. The Producer plan unlocks features on Mevo such as the ability to simulcast to other streaming destinations (e.g YouTube and Periscope simultaneously) on top of features available with the Vimeo...
  • Page 444 Vimeo Pr Vimeo Premium Plan emium Plan The Premium plan on Vimeo is $74.99/month billed annually ($900/year). This plan includes all the features available with the Producer plan plus: - Unlimited streaming hours per month - Unlimited storage per week (up to 5TB/year) - Stream up to 1080p - Live chat to engage your audience - Auto archiving...
  • Page 445 Mevo app. In-App Purchase Launch the Mevo app. A screen indicating Mevo has joined Vimeo will appear; tap Next in the bottom right corner. In the next screen, either create a Vimeo account or log in with an existing Vimeo account.
  • Page 446 Navigate to Live Str Live Streaming eaming > Vimeo Vimeo. Connectivity & Streaming Page 19 Page 19...
  • Page 447 Tap Upgrade Upgrade to see a prompt to upgrade to the Vimeo Producer plan, which gives you access to Mevo graphics overlays, simulcasting via Mevo, and up to 250GB of storage per year on Vimeo, among other features. The Vimeo Producer plan is available as an annual subscription at $179.99/year ($15/month). If you prefer a month-to-month option, tap Monthly Monthly;...
  • Page 448 You will then be asked to conUrm payment. This subscription will be managed by Apple or Google. Once you complete the in-app purchase, you will have immediate access to the upgraded features. Connectivity & Streaming Page 21 Page 21...
  • Page 449 Purchase via getmevo.com The Vimeo Producer and Premium plans are also available for purchase via Mevo's website. Go to getmevo.com/features/plans for a full feature comparison. Scroll down to see both plans. Select Sign Up Now Sign Up Now under the desired plan.
  • Page 450 You will be directed to the Vimeo's website. Create a Vimeo account or log in if you are not already. Enter your payment information, then select Complete pur Complete purchase chase. Connectivity & Streaming Page 23 Page 23...
  • Page 451 You will immediately have access to the included features of your plan once purchase is complete. If you purchase this way, your subscription is managed by Vimeo. After doing this, launch the Mevo app on your device and log in to Vimeo using the email and password associated with your Vimeo subscription.
  • Page 452 Why Does My Str Why Does My Stream Stop After 10 Minutes? eam Stop After 10 Minutes? Vimeo oTers a 10-minute livestreaming demo with any plan. After you have been live for a total of 10 minutes, you will no longer be able to stream unless you upgrade your account. In order to get unlimited streaming to Vimeo, you must upgrade to the Premium plan.
  • Page 453 How Do I Manage or Canc How Do I Manage or Cancel my Vimeo el my Vimeo Subscription? Subscription? If you need to change your Vimeo plan, you need to do so via the same method which you used to purchase it. If you upgraded via an in-app purchase, the subscription is managed by either iTunes (iOS) or Google Play, depending on the type of device you are using.
  • Page 454  You can only restore your purchase via the Mevo app. You cannot restore your purchase using a browser or on a desktop computer. To restore your purchase, tap the More Options (•••) icon in the bottom right corner of the live edit view, then tap the gearwheel to open Settings.
  • Page 455 Connectivity & Streaming Page 28 Page 28...
  • Page 456 Settings and Tips f Settings and Tips for Livestr or Livestream Connectivity & Streaming Page 29 Page 29...
  • Page 457 Vat-rate live video solution that provides producers with all the tools needed to easily customize and share their events with the world in realtime. Mevo directly integrates with any Livestream account, allowing producers to broadcast their events to Livestream via Mevo seamlessly.
  • Page 458 Plan is rec ecommended to str ommended to stream using Mevo? using Mevo? Mevo can be used with any Livestream plan. We recommend taking a look at the Livestream Pricing Page to see all the Livestream plan options. Connectivity & Streaming...
  • Page 459 The $10/month Mevo Plan on Livestream is no longer available to new subscribers. Customers who are already subscribed to this plan may continue to use it with their Mevo, but please note that if you cancel this plan, you will not be able to re-subscribe to it moving forward.
  • Page 460 When I Go Live? When I Go Live? Livestream allows you to choose whether or not to send a notiUcation to your subscribed followers on Livestream when you go live via Mevo. Navigate to Livestream's settings by tapping the Mor More Options e Options icon in the lower right corner of the live edit view, followed by the gearwheel.
  • Page 461 Select the Live Str Live Streaming eaming menu. Tap Livestr Livestream eam. Connectivity & Streaming Page 34 Page 34...
  • Page 462 The second option down is Notify Followers Notify Followers. By default, this will be toggled on, thus sending an email or push notiUcation to any followers who have subscribed to notiUcations on Livestream. Tap the switch if you wish to toggle it oT and disable notiUcations from being sent. Connectivity &...
  • Page 463 Acc c ount ount You can log out of your Livestream account through the Mevo app. This is useful if you need to stream to a diTerent Livestream account versus the one you are already signed into. To log out of your Livestream account, open up your Mevo options menu, then tap on the gearwheel.
  • Page 464 You will see your account name in the bottom right corner if you are logged in. To log out, tap L L og Out on the left side. Connectivity & Streaming Page 37 Page 37...
  • Page 465 Connectivity & Streaming Page 38 Page 38...
  • Page 466 Settings and Tips f Settings and Tips for F or Fac acebook ebook Live Live Connectivity & Streaming Page 39 Page 39...
  • Page 467 Fac acebook Live? ebook Live? Facebook Live allows you to stream live events directly to your Facebook proUle or pages. Use the Mevo to stream to Facebook Live in HD quality and share your events with the public or your friends.
  • Page 468 Acc c ount Settings and Options ount Settings and Options Mevo's settings allow you to change your Facebook stream's destination, audience, quality, among many other features such as enabling chat, continuous streaming, and more. You can also log out if you wish.
  • Page 469 If you are not already logged in to a Facebook account, tap L L og In og In. You will need to grant Mevo permission to access your facebook pages, groups, and friends list. You should allow all permissions in order for Mevo to operate as expected.
  • Page 470 friends. You can adjust privacy settings on an event by event basis, but selecting Public now allows you more Vexibility moving forward. Once you allow all these permissions, you will be logged in and see more options in your settings menu.
  • Page 471 Mevo relies upon the Facebook API in order to stream to destinations within Facebook. The latest Mevo app is unable to go live to Facebook Groups due to recent changes to the Facebook API. We are working on implementing Groups to the Mevo app in a future release.
  • Page 472 Select Livestr Livestream, Inc. eam, Inc. Tap Trust Livestr Livestream Inc. eam Inc., then T T rust rust. Connectivity & Streaming Page 45 Page 45...
  • Page 473 1.7.82. Resetting your camera is the only way to get the proper Urmware installed. Once the reset is complete, connect your mobile device to your Mevo's hotspot. You will then be prompted to update your Urmware. Tap Upda...
  • Page 474 After the Urmware has installed and your camera restarts, you may use your Mevo. Tapping the red button, followed by the Facebook logo will walk you through connecting your Facebook account. You will then be able to see your public Facebook Groups of which you are an Admin as your streaming destination.
  • Page 475 F f Fac acebook Str ebook Streaming Destina eaming Destinations tions When streaming to Facebook, the Mevo app will load your various Facebook streaming destinations in the following order. 1. 1. Your ProUle 2. 2. Pages 3. 3. Scheduled Broadcasts Connectivity &...
  • Page 476 How Do I Stream to a F eam to a Fac acebook Page? ebook Page? Mevo supports streaming to Facebook Pages. If you wish to stream to a Page, you must be an Administra Administrator tor. . Moderators, Editors, and other roles cannot go live to Pages or Groups.
  • Page 477 Once your live video is scheduled, you can conUgure Mevo to stream to it. Launch the Mevo app and connect to your Mevo. In the Live Edit view, tap the red dot in the bottom right corner. Select the Facebook Live logo. Make sure you log in to the admin account of the Page where you scheduled the broadcast.
  • Page 478 Go Live in the upper right corner. Your stream will automatically push live to your timeline at the time you conUgured on Facebook. The Mevo app will display a countdown indicating this. If you wish for the broadcast to appear sooner, tap Publish Publish.
  • Page 479 What is Continuous Str t is Continuous Streaming? eaming? When you choose to stream your event to Facebook Live, an important factor to consider is the length of your broadcast. This will impact how you conUgure your settings. By default, Facebook has a time limit of f f our (4) hours our (4) hours per livestream.
  • Page 480 Tap Live Str Live Streaming eaming. Tap F F ac acebook Live ebook Live. Connectivity & Streaming Page 53 Page 53...
  • Page 481 There are a variety of settings for Facebook here. At the bottom of the screen you can Und the option for Continous Continous Str Streaming eaming. Toggling this settings on will allow your stream to stay live for a long of time. Connectivity &...
  • Page 482  Important Important: When you turn on Continuous Str Continuous Streaming eaming, your VOD will not save on your Facebook timeline. It can save on your microSD card provided there is enough space available. If saving VODs on your timeline is essential to your event, the other option is to turn Continuous Continuous Streaming eaming oT, and manually stop and restart your broadcast.
  • Page 483 This appears as a default stream title if you do not type in a title for your stream in the Mevo app prior to going live. The title Ueld says 'What's happening?' at the top of the screen, which you can tap on to type in your own title.
  • Page 484 If you are in a situation in which you have gone live, forgot to enter a title but cannot stop your stream to enter the title, you can edit your post on Facebook instead. Click the options icon in the upper right corner of the Facebook post with your stream, then select Edit P Edit Post ost.
  • Page 485 Audience Settings e Settings When you log into Facebook for the Urst time with your Mevo app, you are prompted to authorize the Mevo Camera app for Facebook and grant certain permissions. One of these permissions is your default audience. If you had selected F F riends...
  • Page 486 The Vimeo Vimeo application is located here. Select View and edit View and edit. Scroll down in the modal that pops up. You will see a setting call Business integra Business integrations visibility and tions visibility and post audienc post audience e . Open the drop-down menu and select Public Public, then save your settings.
  • Page 487 Public Public will allow a public audience to see your live video. If you a going to stream to your ProUle, you can still choose to have a restricted audience (e.g. Friends, Only Me.) from within the Mevo app. ...
  • Page 488 Fac acebook Ac ebook Acc c ount ount The Mevo app will default to whichever Facebook account is logged into your mobile device's browser. If you wish to stream while logged into a diTerent account, launch the browser app and navigate to facebook.com.
  • Page 489 Once you are connected, tap the red button, followed by the Facebook Live logo. You will then be prompted to log into a Facebook account. If you are instead prompted to conUrm your Mevo login to your previous account, select the Safari icon on the top right.
  • Page 490 You will be brought to your Safari and will be able to login to another Facebook account. Alternatively, you can clear your Safari browser's history and website data in the iOS device settings. This will also log you out of your Facebook account. Connectivity &...
  • Page 491 Connectivity & Streaming Page 64 Page 64...
  • Page 492 Is Mevo Compatible with W tible with Workplac orkplace by F e by Fac acebook? ebook? No, at this time, Mevo's Facebook integration currently does not include the ability to go live to Workplace by Facebook. Connectivity & Streaming Page 65 Page 65...
  • Page 493 Settings and Tips f Settings and Tips for P or Perisc eriscope Connectivity & Streaming Page 66 Page 66...
  • Page 494 L L og Mevo Out o og Mevo Out of P f Perisc eriscope To log out of Periscope in the Mevo app, go to settings and navigate to Live Live Str Streaming eaming > P P erisc eriscope ope, and tap L L og Out og Out.
  • Page 495 Settings and Tips f Settings and Tips for Y or You ouT T ube Connectivity & Streaming Page 68 Page 68...
  • Page 496 Select a type of str f stream k eam key ey. Either stream key type will work, but you must choose one in order to go live from Mevo. You can change this setting at a later time if needed.  Connectivity & Streaming...
  • Page 497 To learn more about YouTube stream key settings, read the Ingestion Settings Ingestion Settings section of this article. When you select your stream key type, your event's settings will save and the event will appear as an available option in the Mevo app. Connectivity & Streaming Page 70 Page 70...
  • Page 498 Advanc Advanced Connectivity Options ed Connectivity Options Connectivity & Streaming Page 71 Page 71...
  • Page 499 Connection Reliability with the Mevo App eliability with the Mevo App The Mevo app includes a network diagnostic tool that can measure how reliably your network connection can transfer data in the Mevo's current environment. To access the tool, open Mevo's settings menu and navigate to Network Network.
  • Page 500 When your ready to start testing, tap Start T Start Test est. Connectivity & Streaming Page 73 Page 73...
  • Page 501 Mevo will test your network Uve minutes. If you need to stop, tap Stop T Stop Test est, although this will cause the results to be incomplete. When the test completes, the app will report back on your network reliability. This indicates how successfully network packets were delivered from Mevo using your current network setup.
  • Page 502 Connectivity & Streaming Page 75 Page 75...
  • Page 503 Mevo's Connectivity Options Mevo's Connectivity Options When connecting your Mevo to the app on your mobile device, you may choose to do so over a local Wi-Fi connection, or if one is not available, the Mevo can create a Wi-Fi hotspot.
  • Page 504 How Do I Change my Connection T How Do I Change my Connection Type? ype? If you have already connected to your Mevo, you can go into settings to change your connection method. Tap the Mor More Options e Options icon, then tap the gearwheel to enter settings.
  • Page 505 Tap Disc Disconnect to change Mevo's Wi-Fi network onnect to change Mevo's Wi-Fi network. Mevo will automatically disconnect and update its status. After a moment, you can tap ConUgure Mevo and change to Local Wi-Fi, as detailed here. Connectivity & Streaming...
  • Page 506  If you wish to use a network you have used in the past, Mevo and the app will remember it. If you are on a Wi-Fi network and wish to switch to the Mevo Hotspot: The network settings menu should indicate that you are connected to a WiFi network. Tap Disc...
  • Page 507 Tap Mevo Hotspot Mevo Hotspot to switch to Mevo Hotspot mode. You can also tap the 'i i ' information bubble in order to change Mevo Hotspot Settings. You can then connect to the hotspot per these instructions. Connectivity & Streaming...
  • Page 508 Network Network If you are connecting to your Mevo via its hotspot, one thing you may notice is that the Wi-Fi hotspot is an unsecured network, allowing anyone who is within range to connect to it. You can set a password to that Wi-Fi network to restrict access.
  • Page 509 Ugure iPhone e iPhone (or Con ConUgur Ugure Phone e Phone if using Android). When you open your device's Wi-Fi menu, Und your Mevo camera; notice there is now a padlock next to it. Connectivity & Streaming Page 82 Page 82...
  • Page 510 Select it and type in the password you just set, then tap Join Join. Your device will then connect to the Mevo's hotspot and you can continue using your camera. Connectivity & Streaming Page 83 Page 83...
  • Page 511 Network To join a WPA/WPA2 Enterprise Wi-Fi Network, Urst make sure that Bluetooth and Wi-Fi are enabled on your iOS device. Launch the Mevo app. On the bottom right of the card, tap the Con ConUgur Ugure e Mevo Mevo button.
  • Page 512 Your available networks will populate in a list. Select the network to join on your network list. Connectivity & Streaming Page 85 Page 85...
  • Page 513 If the network you selected was an Enterprise network, the below screen will appear asking for your Enterprise network details. Enter the username and password of the network provided to you by your network/IT administrator. Connectivity & Streaming Page 86 Page 86...
  • Page 514 (this should also be provided to you by your network/IT administrator). After a moment, your Mevo will be connected to your network. This will also be indicated by the LED ring showing a solid green light above the bars icon on the back of the camera.
  • Page 515 Take note that the Mevo cannot connect to networks with captive portals. Generally speaking, these are networks that require authorization through a mobile browser, which the Mevo app does not have built in. They are common in venues such as hotels and convention centers.
  • Page 516 Can Mevo Join Enterprise Wi-Fi Networks or Can Mevo Join Enterprise Wi-Fi Networks or Networks with Captive P Networks with Captive Portals? ortals? Mevo can join most Wi-Fi networks. Supported Wi-Fi network types include: • WEP • WPA • WPA2 • WPA/WPA2 Enterprise •...
  • Page 517 Often times, larger, more complex networks that are common in schools, corporations, hotels, convention centers, etc. have security conUgurations that can interrupt streams. To connect the Mevo with the Mevo app via a Wi-Fi network, please ensure the following ports are open: •...
  • Page 518 Safari or Chrome. There is no way to log in to one of these types of networks yet, using Mevo. In this scenario, we recommend using an unlimited 4G-LTE data connection.
  • Page 519 Mevo's MA ting Mevo's MAC Addr C Address Yes, if you need to allow devices to connect to your network via MAC address, Mevo has one you can add. Look at the bottom of your camera when the mount is not not connected.
  • Page 520  If you are connecting to Ethernet via Mevo Boost, the Boost's MAC address will display here under E E thernet MA thernet MAC addr C address ess. Use this address to connect to your network. Connectivity & Streaming Page 93...
  • Page 521 Frequency Selection), which generally sets its Wi-Fi network on a channel with little local interference from other wireless devices. This helps in creating a stable connection from the Mevo to your mobile device through the local Wi- Fi network. Setup f...
  • Page 522 Check the box for 5GHz network name 5GHz network name and change the name from its default, if you wish, then click Save Save. Update these changes. Your Airport Extreme wireless network will temporarily go oXine as it updates. Connectivity & Streaming Page 95 Page 95...
  • Page 523 Once it is back online, connect your mobile device and Mevo to the 5GHz network to get the best connection with your Mevo. Connectivity & Streaming Page 96 Page 96...
  • Page 524 T T r r oubleshooting oubleshooting Connectivity & Streaming Page 97 Page 97...
  • Page 525 Mevo Cannot Connect to a Wi-Fi Network If you have conUgured your Mevo to connect to the same Wi-Fi network your mobile device is connected to and the live edit view will not open, there are a few troubleshooting steps to try.
  • Page 526 If your Wi-Fi network does not appear in the list of networks when you attempt to connect your Mevo to Wi-Fi, you can attempt to connect to your network manually. This will require you to know the IP Address, Subnet mask, Router, and (if applicable to your network) DNS Address.
  • Page 527 Scroll down to tap on Advanc Advanced Settings ed Settings. Choose Manual Manual, and add the information provided by your network administrator. Connectivity & Streaming Page 100 Page 100...
  • Page 528 Connectivity & Streaming Page 101 Page 101...
  • Page 529 Mevo's own hotspot. This does not impact Android. • Hang up! Hang up! If you are on a call using the same iPhone you are trying to use with Mevo, the app will not be able to connect to the camera. This does not impact Android.
  • Page 530 Tap the "i i " information bubble next to Mevo Hotspot. Tap Channel Channel. Connectivity & Streaming Page 103 Page 103...
  • Page 531 Set the Hotspot Wi-Fi channel to one that is free from local interference. You can test Wi-Fi channels in your local area by scanning your area for the best local Wi-Fi channels via Windows laptops. Connectivity & Streaming Page 104 Page 104...
  • Page 532 " " Time Limit R Time Limit Reached" Message eached" Message If you notice that your stream abruptly ends and you receive a message indicating that you have reached a time limit, this is due to requirements dictated by your streaming provider and/or account type with that provider.
  • Page 533 This is because the Mevo wireless signal does not create an internet connection, but rather an access point to control the camera. It does not indicate that anything is wrong with your camera or the Mevo app.
  • Page 534 L L ose Wi-Fi Connection? ose Wi-Fi Connection? When you stream, make sure you have a microSD card installed in your Mevo, as your stream will automatically record to the card simultaneously. If you lose internet connection while you are streaming, Mevo will attempt to reconnect for 30 seconds and continue recording.

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