Samsung SCX-4623FN User Manual
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Samsung SCX-4623FN User Manual

Scx-4600 & scx-4623 series multi functional printer
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Summary of Contents for Samsung SCX-4623FN

  • Page 1 Multi Functional Printer User’s Guide imagine the possibilities Thank you for purchasing this Samsung product. SCX-4600 Series SCX-4623 Series...
  • Page 2 This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.

  • Page 3: Table Of Contents

    Windows Macintosh NETWORK SETUP Network environment Introducing useful network programs SyncThru™ Web Service SyncThru™ Web Admin Service Samsung AnyWeb Print SetIP Using a wired network Printing Network Configuration report Setting IP address Network parameter setting Restoring factory default settings Installing wired network or USB connected machine’s driver...
  • Page 4 Content Connecting SyncThru™ Web Service BASIC SETUP Altitude adjustment Changing the display language Setting the date and time Changing the clock mode Changing the default mode Setting sounds Speaker, ringer, key sound, and alarm sound Speaker volume Entering characters using the number keypad Entering alphanumeric characters Keypad letters and numbers Correcting numbers or names...
  • Page 5 Basic scanning method Scanning originals and sending to your computer (Scan to PC) For USB connected machine For network connected machine Using Samsung Scan Manager Set Scan Button tab Change Port tab Scanning with TWAIN-enabled software Scanning using the WIA driver...
  • Page 6 Content MACHINE STATUS AND ADVANCED FEATURE Scanning Adding Job Type Settings Using the Image Manager FAXING Preparing to fax Using a fax in your computer Sending a fax Receiving a fax Sending a fax in your machine Setting the fax header Sending a fax Sending a fax manually Confirming a transmission...
  • Page 7 Cleaning the outside Cleaning the inside Cleaning the scan unit Storing the Toner cartridge Handling instructions Use of non-Samsung and refilled toner cartridge Estimated cartridge life Tips for moving & storing your machine TROUBLESHOOTING Redistributing toner Clearing original document jams...
  • Page 8 Content SUPPLIES AND ACCESSORIES CONTACT SAMSUNG WORLDWIDE Common Windows problems Common Linux problems Common Macintosh problems 107 How to purchase 107 Available supplies 107 Available maintenance parts 107 Replacing the toner cartridge 108 Checking replaceable’s lifespan SPECIFICATIONS 109 Hardware specifications...

  • Page 9: Safety Information

    safety information These warnings and precautions are included in order to prevent injury to you and others, as well as preventing any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. Use common sense for operating any electrical appliance and whenever using your machine.
  • Page 10 If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine. ► This could result in electric shock or fire. Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.
  • Page 11 INSTALLATION / MOVING Warning Do not place the machine in an area with dust, humidity or water leaks. ► This could result in electric shock or fire. Caution When moving the machine, turn the power off and disconnect all cords; then lift the machine with at least two people.
  • Page 12 ► This could result in electric shock or fire. Do not remove any covers or guards that are fastened with screws. ► The machine should only be repaired by Samsung service technician. SUPPLY USAGE Caution Do not disassemble the toner cartridge.

  • Page 13: Regulatory Information

    During normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area. If you need additional information about ozone, request your nearest Samsung dealer. PERCHLORATE WARNING This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA.

  • Page 14: Power Save

    POWER SAVE This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. For more information on the ENERGY STAR program see http://www.energystar.gov.

  • Page 15: Radio Frequency Emissions

    TAIWAN ONLY RADIO FREQUENCY EMISSIONS FCC Information to the User This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 16: Ringer Equivalence Number

    GERMANY ONLY FAX BRANDING The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the following information: 1.
  • Page 17 SCX-4600 Series : Low Voltage Directive (2006/95/EC), EMC Directive (2004/108/EC) SCX-4623 Series : R&TTE Directive (1999/5/EC) The declaration of conformity may be consulted at www.samsung.com/printer, go to Support > Download center and enter your printer (MFP) name to browse the EuDoC.

  • Page 18: Openssl License

    PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. The product has been tested against TBR21. To assist in the use and application of terminal equipment which complies with this standard, the European Telecommunication Standards Institute (ETSI) has issued an advisory document (EG 201 121) which contains notes and additional requirements to ensure network compatibility of TBR21 terminals.
  • Page 19 acknowledgement: "This product includes software written by Tim Hudson (tjh@cryptsoft.com)" THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...

  • Page 20: About This User's Guide

    about this user’s guide This user’s guide provides information about how to use the machine. Both novice and professional users can refer to this as a guide for installing and using the machine. • Read the safety information before using the machine. •...

  • Page 21: Finding More Information

    This help provides you with help information on printer driver and instructions for setting up the options for printing (See "Using help" on page 53). Samsung website If you have Internet access, you can get help, support, machine drivers, manuals, and order information from the Samsung website, www.samsung.com/printer. Downloadable You can download useful software programs from the Samsung website.

  • Page 22: Features Of Your New Product

    features of your new product Your new machine is equipped with a number of special features that improve the quality of the documents you print. SPECIAL FEATURES Print with excellent quality and speed • You can print with a resolution of up to 1200 x 1200 dpi effective output.

  • Page 23: Features By Models

    Features by models include: FEATURES Print Duplex (2-sided) printing (manual) Copy Network PC fax Fax to PC (Samsung Scan & Fax Manager) On hook dial Handset USB 2.0 Network Interface Ethernet 10/100 Base TX wired LAN IPv6 SyncThru™ Web Service...

  • Page 24: Machine Overview

    introduction This chapter gives you an overview of your machine: This chapter includes: • Machine overview • Control panel overview (SCX-4623 Series) • Control panel overview (SCX-4600 Series) • Understanding the Status LED • Introducing the useful buttons • Turning on the machine MACHINE OVERVIEW Front view This illustration may differ from your machine depending on its model.

  • Page 25: Rear View

    a. SCX-4623F(K), SCX-4623FN, SCX-4623FH b. SCX-4623FH c. This button is used when you close the scan unit. Rear view This illustration may differ from your machine depending on its model. Network port Power receptacle USB port Rear door Telephone line socket Rear door handle Extension telephone socket (EXT)

  • Page 26: Control Panel Overview (Scx-4623 Series)

    CONTROL PANEL OVERVIEW (SCX-4623 SERIES) This control panel may differ from your machine depending on its model. You can copy both sides of an ID Card such as a driver’s license to a single side of paper (See "ID card copying" on ID Copy page 61).

  • Page 27: Control Panel Overview (Scx-4600 Series)

    CONTROL PANEL OVERVIEW (SCX-4600 SERIES) This control panel may differ from your machine depending on its model. Shows the current status and prompts during an operation. Display Shows the status of your machine (See "Understanding the Status LED" on page 28). Status Arrow Scroll through the options available in the selected menu, and increase or decrease values.

  • Page 28: Understanding The Status Led

    Samsung cannot guarantee a non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty. Check the message on the display. Follow the instructions in the message or refer to troubleshooting part (See "Understanding display...

  • Page 29: Getting Started

    If you are a Windows, Macintosh OS user, install the software from the supplied CD and if you are a Linux OS user, download the software from the Samsung website (www.samsung.com/printer) and install.

  • Page 30: System Requirements

    This program is the accompanying Windows-based software for your multifunctional machine. • Samsung Scan & Fax Manager : You can find out about Scan & Fax Manager program information and installed scan driver's condition. • SetIP : Use this program to set your machine’s TCP/IP addresses.
  • Page 31 Make sure that the machine is connected to your machine and powered on. b) From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Maintenance. c) Select the option as you wish, follow the instruction on the window. Macintosh...

  • Page 32: Installing The Unified Linux Driver

    16. For Mac OS X 10.3, if Auto Select does not work properly, select Samsung in Printer Model and your machine name in Model Name. • For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model.

  • Page 33: Installing The Printer Setting Utility

    You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator. 3. From the Samsung website, download and unpack the Printer Setting Utility package to your computer. 4. Click at the bottom of the desktop.
  • Page 34 4. Select Share this printer. Setting up a client computer 1. Install your printer driver (See "Macintosh" on page 31). 2. Open the Applications folder > System Preferences and click Print & Fax. 3. Press the “+” icon. A display window showing the name of your shared printer appears. 4.

  • Page 35: Network Setup

    This tool helps you to screen-capture, preview, scrap and print the screen of Windows Internet Explorer more easily, than when you use the ordinary program. Click Start > All programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version to link the website where the tool is available for the download.

  • Page 36: Setting Ip Address

    Starting the program 1. Connect your machine to the network with a network cable. 2. Turn on the machine. 3. From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. 4. Click on the icon (third from left) in the SetIP window to open the TCP/IP configuration window.

  • Page 37: Network Parameter Setting

    1. Print the machine’s network configuration report to find your machine’s MAC address. 2. Open the /opt/Samsung/mfp/share/utils/. 3. Double click the SetIPApplet.html file. 4. Click to open the TCP/IP configuration window. 5. Enter the network card’s MAC address, IP address, subnet mask, default gateway, and then click Apply.
  • Page 38 4. Double-click the MAC_Installer folder. 5. Double-click the Installer OS X icon. 6. Enter the password and click OK. 7. The Samsung Installer window opens. Click Continue. 8. Read the license agreement and click Continue. 9. Click Agree to agree to the license agreement.

  • Page 39: Ipv6 Configuration

    19. For Mac OS X 10.3, if Auto Select does not work properly, select Samsung in Printer Model and your machine name in Model Name. • For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model.

  • Page 40: Connecting Syncthru™ Web Service

    • Stateful Address: IPv6 address configured by a DHCPv6 server. • Manual Address: Manually configured IPv6 address by a user. DHCPv6 address configuration (Stateful) If you have a DHCPv6 server on your network, you can set one of the following option for default dynamic host configuration: 1.

  • Page 41: Altitude Adjustment

    basic setup After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter gives you step-by-step instructions for setting up the machine. This chapter includes: •...

  • Page 42: Speaker Volume

    CHANGING THE DEFAULT MODE Your machine is preset to Copy mode. You can switch this default mode between Fax mode and Copy mode. 1. Press Menu on the control panel. 2. Press the left/right arrow until System Setup appears and press OK. 3.

  • Page 43: Using The Save Modes

    USING THE SAVE MODES Using the toner saving feature Toner save mode allows your machine to use less toner on each page. Activating this mode extends the life of the toner cartridge beyond what one would experience in the normal mode, but it reduces print quality. 1.

  • Page 44: Setting Job Timeout

    4. Click Advanced tab. 5. Select tray (source) and its options, such as paper size and type. 6. Press OK. SETTING JOB TIMEOUT When there is no input for a certain period of time, the machine exits the current menu and goes in to the default settings. You can set the amount of time the machine will wait.

  • Page 45: Media And Tray

    media and tray This chapter provides information on how to load originals and print media into your machine. This chapter includes: • Preparing originals • Loading originals • Selecting print media • Changing the tray size Supported optional devices and features may differ according to your model.

  • Page 46: In The Document Feeder

    • Do not look the light from inside of the scanner while copying or scanning. It is harmful to eyes. In the document feeder Using the document feeder, you can load up to 40 sheets of paper (75 g/m 20 lb bond) for one job. 1.

  • Page 47: Loading Paper In The Tray

    1. With one hand press and hold the guide lock, and with the other hand, hold the paper length guide and support guide together. Slide the paper length guide and support guide to locate them in the correct paper size slot.

  • Page 48: Printing On Special Media

    Tips on using the manual tray • If you select Manual Feeder for Source from your software application, you need to press OK each time you print a page and load only one type, size and weight of print media at a time in the manual tray.
  • Page 49 Envelope Successful printing on envelopes depends upon the quality of the envelopes. To print an envelope, the stamp area is on the left side and the end of the envelope with the stamp area enters the printer first and center of the manual tray.

  • Page 50: Setting The Paper Size And Type

    • Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. • Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.

  • Page 51: Using The Output Support

    8. Press Stop/Clear to return to ready mode. USING THE OUTPUT SUPPORT The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it. The printed pages stack on the output support, and the output support will help the printed pages to align.

  • Page 52: Printer Driver Features

    If you are using Windows Internet Explorer, the Samsung AnyWeb Print too will save your time for screen-captured images or printing the image. Click Start > All programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version to link the Printing_ 52 "System requirements"...

  • Page 53: Using A Favorite Setting

    Then a pop up window appears with information about that option's feature which is provided from the driver. If you want to search information via a keyword, click the Samsung tab in the Printing Preferences window, and enter a keyword in the input line of the Help option.

  • Page 54: Printing Multiple Pages On One Sheet Of Paper

    Printing multiple pages on one sheet of paper You can select the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will be reduced in size and arranged in the order you specify. You can print up to 16 pages on one sheet.

  • Page 55: Change Percentage Of Your Document

    Follow the on-screen instructions to complete the printing job. Change percentage of your document You can change the size of a document to appear larger or smaller on the printed page by typing in a percentage you want. 1. To change the print settings from your software application, access Printing Preferences (See "Opening printing preferences"...

  • Page 56: Advanced Options

    Creating a new page overlay To use a page overlay, you must create a new page overlay containing your logo or image. 1. Create or open a document containing text or an image for use in a new page overlay. Position the items exactly as you wish them to appear when printed as an overlay.

  • Page 57: Changing Printer Settings

    • For Windows 7, select Control Panel > Hardware and Sound > Devices and Printers. • For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers. 3. Select your machine. 4. Right-click your machine and select Set as Default Printer. For Windows 7 and Windows Server 2008 R2 If Set as default printer item has ►...

  • Page 58: Printer Settings

    • Reverse Page Orientation : This option allows you to rotate paper 180 degrees. Graphics The Graphics tab provides options for selecting Resolution. Select Graphics from the drop-down list under Orientation to access the graphic features. • Resolution (Quality) : This option allows you to select the printing resolution.

  • Page 59: Configuring Printer Properties

    Configuring Printer Properties Using the Printer Properties window provided by the Printers configuration, you can change the various properties for your machine as a printer. 1. Open the Unified Driver Configurator. If necessary, switch to Printers configuration. 2. Select your machine on the available printers list and click Properties. 3.

  • Page 60: Selecting The Type Of Originals

    copying This chapter gives you step-by-step instructions for copying documents. This chapter includes: • Basic copy • Changing the settings for each copy • Changing the default copy settings Supported optional devices and features may differ according to your model. Please check your model name. (See "Features by Models"...

  • Page 61: Changing The Default Copy Settings

    When you make a reduced copy, black lines may appear at the bottom of your copy. CHANGING THE DEFAULT COPY SETTINGS The copy options, including darkness, original type, copy size, collation and number of copies, can be set to those most frequently used. When you copy a document, the default settings are used unless they have been changed by using the corresponding buttons on the control panel.

  • Page 62: Clone Copying

    printed one by one in the following order: Clone copying The machine prints multiple original images on a single page. The number of images is automatically determined by the original image and the paper size. This copy feature is available only when you place originals on the scanner glass.

  • Page 63: Basic Scanning Method

    (See "Scanning using the WIA driver" on page 65). SCANNING ORIGINALS AND SENDING TO YOUR COMPUTER (SCAN TO PC) You can scan an image on the machine via the Samsung Scan Manager program that is installed in your networked computer. For USB connected machine This is a basic scanning method for usb connected machine.

  • Page 64: Set Scan Button Tab

    USING SAMSUNG SCAN MANAGER If you have installed the printer driver, the Samsung Scan Manager program is installed too. Start Samsung Scan Manager program to find out about this program information and the installed scan driver's condition. Through this program, you can change scan settings and add or delete the folders where scanned documents are saved in your computer.

  • Page 65: Change Port Tab

    Change Port tab Local Scanner Select when your machine is connected via USB or LPT port. Network Scanner Select when your machine is connected via network port. • Auto detection on the network : Automatically detects your machine. • IP address : Enter in your machine’s IP address to detect your machine.

  • Page 66: Linux Scanning

    Scanning with USB 1. Make sure that the machine is connected to your computer and powered 2. Load originals face up into the document feeder, or place a single original face down on the scanner glass. (See "Loading originals" on page 45). 3.

  • Page 67: Using The Image Manager

    Preview Pane. 7. Drag the pointer to set the image area to be scanned in the Preview Pane. 8. Change the scan options in the Image Quality and Scan Area sections. • Image Quality : This option allows you to select the color composition and the scan resolution for the image.
  • Page 68 TOOLS NAME FUNCTION Save Saves the image. Undo Cancels your last action. Redo Restores the action you canceled. Scroll Allows you to scroll through the image. Crop Crops the selected image area. Zoom Out Zooms the image out. Zoom In Zooms the image in.

  • Page 69: Preparing To Fax

    You can send and receive a fax from your computer without going to the machine. Sending a fax To send a fax from your computer, the Samsung Network PC Fax program must be installed. This program will be installed when you installed the printer driver.

  • Page 70: Setting The Fax Header

    For Windows, from the Start menu, click Control Panel > Samsung Scan & Fax Manager. Or you can open this program by right clicking the Smart Panel icon in the Windows task bar and selecting the Samsung Scan & Fax Manager. •...

  • Page 71: Redialing The Last Number

    5. Press Start on the control panel. The machine starts to scan and send a fax to destinations. • If you want to send fax directly from your computer, use Samsung Network PC Fax (See "Sending a fax" on page 69). •...

  • Page 72: Sending A Priority Fax

    page 75. 8. The display asks you to enter another fax number to send the document. 9. To enter more fax numbers, press OK when Yes appears and repeat steps 7. You can add up to 10 destinations. Once you entered a group dial number, you cannot enter another group dial numbers anymore.

  • Page 73: Receiving Manually In Tel Mode

    all of the received faxes are stored in memory. For further details, see "Receiving in secure receiving mode" on page 73. Receiving manually in Tel mode You can receive a fax call by pressing On Hook Dial and then pressing Start when you hear a fax tone from the remote machine.

  • Page 74: Receiving Faxes In Memory

    3. Enter the four-digit password and press OK. The machine prints all of the faxes stored in memory. Deactivating secure receiving mode 1. Access the Secure Receive menu by following steps 1 through 4 in “Activating secure receiving mode.” 2. Press the left/right arrow until Off appears and press OK. 3.

  • Page 75: Editing Speed Dial Numbers

    9. Press Stop/Clear to return to ready mode. Subsequent sent faxes will be forwarded to the specified fax machine. Forwarding a received fax to another destination With this feature, you can forward every fax you received to another destination. When the machine receives a fax, a fax is stored in the memory then, the machine sends it to the destination you have set.

  • Page 76: Printing Address Book

    7. Enter the first few letters of the speed dial’s name you want to add or delete. 8. Press the left/right arrow until the name and number you want appears and press OK. If you entered a new speed dial number, Add? appears. If you enter a speed dial number stored in the group, Delete? appears.

  • Page 77: Fax Setup

    machine status and advanced feature This chapter explains how to browse the current status of your machine, and the method of setting for the advanced machine setup. Read this chapter carefully in order to use your machine's diverse features. This chapter includes: •...

  • Page 78: Change Default

    OPTION DESCRIPTION RCV Start Code This code allows you to initiate fax reception from an extension phone plugged into the EXT socket on the back of the machine. If you pick up the extension phone and hear fax tones, enter the code.

  • Page 79: Clearing Memory

    7. Repeat steps 4 through 6, as needed. 8. Press Stop/Clear to return to ready mode. Change Default OPTION DESCRIPTION Copies You can enter the number of copies using the number keypad. Copy Collation You can set the machine to sort the copy job. For further details, see "Deciding the form of copy output"...

  • Page 80: Menu Overview

    NETWORK You may set up the network with the machine's display screen. Before doing that, you must have the relevant information concerning the type of network protocols and computer system you use. If you are not sure which setting to use, contact your network administrator to configure this machine to the network.
  • Page 81 ITEMS OPTION System Setup Machine Setup Machine ID Machine Fax No Date & Time Clock Mode Language Default Mode Power Save Timeout Job Timeout Altitude Adj. Toner Save Paper Setup Paper Size Paper Type Paper Source Sound/Volume Key Sound Alarm Sound Speaker Ringer Report...

  • Page 82: Management Tools

    management tools This chapter introduces management tools provided to help you make full use of your machine. This chapter includes: • Introducing useful management tools • Using SyncThru™ Web Service • Using the Smart Panel program Supported optional devices and features may differ according to your model.

  • Page 83: Using The Smart Panel Program

    Macintosh, Smart Panel is installed automatically when you install the machine software. For Linux, you can download Smart Panel from Samsung website and install (See "Installing the SmartPanel" on page 32). To use this program, you need the following system requirements: •...

  • Page 84: Installing The Program

    Setting network values 1. Print the machine’s network configuration report to find your machine’s MAC address. 2. From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP. Management tools_ 84 Folder: Scanning an image and saving it to a folder. Allows you to scan an image, preview it, and save it to the folder of your choice.

  • Page 85: Opening The Unified Driver Configurator

    Go to step 4. 1. Print the machine’s network configuration report to find your machine’s MAC address. 2. Open the Library folder > Printers > Samsung > your printer model name > SetIP. 3. Double click the SetIPApplet.html file.

  • Page 86: Scanners Configuration

    Remove Class : Removes the selected machine class. Scanners configuration In this window, you can monitor the activity of scanner devices, view a list of installed Samsung machine devices, change device properties, and scan images. Switches to Scanners configuration. Shows all of the installed scanners.

  • Page 87: Ports Configuration

    “consumer” applications to these devices via the single I/O port. The Unified Linux Driver package provides an appropriate port sharing mechanism that is used by Samsung printer and scanner drivers. The drivers talk to their devices via so-called machine ports. The current status of any machine port can be viewed via the Ports configuration.

  • Page 88: Printing A Machine Report

    4. Click Setting > Toner Low Alert. Select the appropriate setting and then click Apply. FINDING THE SERIAL NUMBER When you call for service or register as a user on the Samsung website, the machine’s serial number by taking the following steps: 1. Press Menu on the control panel.

  • Page 89: Cleaning The Scan Unit

    5. Close the scanner lid. STORING THE TONER CARTRIDGE Toner cartridges contain components that are sensitive to light, temperature, and humidity. Samsung suggests users follow the recommendations to ensure the optimum performance, highest quality, and longest life from your new Samsung toner cartridge.

  • Page 90: Handling Instructions

    Use of non-Samsung and refilled toner cartridge Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges.

  • Page 91: Troubleshooting

    troubleshooting This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Redistributing toner • Clearing original document jams • Tips for avoiding paper curls • Tips for avoiding paper jams REDISTRIBUTING TONER When the toner cartridge is near the end of its life: •...

  • Page 92: Tips For Avoiding Paper Curls

    1. Remove any remaining pages from the document feeder. 2. Open the document feeder cover. 3. Gently remove the jammed paper from the document feeder. If you see no paper in this area, go to step 5. 4. Close the document feeder cover. Reload the pages you removed, if any, in the document feeder.

  • Page 93: In The Manual Tray

    • Do not mix paper types in a tray. • Use only recommended print media (See "Setting the paper size and type" on page 50). • Ensure that the recommended side of the print media is facing down in the tray, or facing up in the manual tray. CLEARING PAPER JAMS When a paper jam occurs, a warning message appears on the display.

  • Page 94: In Exit Area

    2. Remove the jammed paper by gently pulling it straight out. 3. Replace the toner cartridge and close the front door. Printing automatically resumes. In exit area Click this link to open an animation about clearing a jam. 1. Open and close the front door. The jammed paper is automatically ejected from the machine.

  • Page 95: Understanding Display Messages

    UNDERSTANDING DISPLAY MESSAGES Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. Checking display messages • If a message is not in the table, reboot the power and try the printing job again.
  • Page 96 The toner cartridge is Install the corresponding not suitable for your toner cartridge with a machine. Samsung-genuine cartridge (See "Replacing the toner cartridge" on page 107). The output tray is full. Remove papers from the Or the sensor is not output tray, the machine facing down.
  • Page 97 Using a cartridge beyond this stage can result in printing quality issues (See "Replacing the toner cartridge" on page 107). Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot...

  • Page 98: Solving Other Problems

    SOLVING OTHER PROBLEMS The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service. Power problems Click this link to open an animation about power problems. CONDITION SUGGESTED SOLUTIONS The machine is...

  • Page 99: Printing Problems

    Printing problems POSSIBLE CONDITION CAUSE The machine The machine is not Check the power cord does not print. receiving power. connections. The machine is not Select your machine as your selected as the default machine in your default machine. Windows. Check the machine for the following: •...

  • Page 100: Printing Quality Problems

    POSSIBLE CONDITION CAUSE Pages print, but The toner cartridge Redistribute the toner, if they are blank. is defective or out of necessary. toner. If necessary, replace the toner cartridge. The file may have Check the file to ensure that blank pages. it does not contain blank pages.
  • Page 101 CONDITION SUGGESTED SOLUTIONS White Spots If white spots appear on the page: • The paper is too rough and a lot of dirt from a paper falls to the inner devices within the machine, so the transfer roller may be dirty. Clean the inside of your machine (See "Cleaning the inside"...

  • Page 102: Copying Problems

    CONDITION SUGGESTED SOLUTIONS Wrinkles or • Ensure that the paper is loaded properly. creases • Check the paper type and quality (See "Print media specifications" on page 111). • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts Check for leaking toner.

  • Page 103: Scanning Problems

    CONDITION SUGGESTED SOLUTION Image rubs off the • Replace the paper in the tray with paper from copy easily. a new package. • In high humidity areas, do not leave paper in the machine for extended periods of time. Frequent copy paper •...

  • Page 104: Fax Problems

    Samsung Scan Manager Problem CONDITION Samsung Scan Check your system requirements. Samsung Manager does not Scan Manager works in Windows and Mac OS work. (See "System requirements" on page 30). Common Windows problems CONDITION “File in Use”...

  • Page 105: Common Linux Problems

    Common Linux problems CONDITION SUGGESTED SOLUTIONS The machine does • Check if the printer driver is installed in your not print. system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available machines.

  • Page 106: Common Macintosh Problems

    CONDITION SUGGESTED SOLUTIONS The machine does • Ensure a document is loaded into the not scan. machine, ensure your machine is connected to the computer. • If there is an I/O error while scanning. Refer to Linux User’s Guide that came with your computer for further information on Linux error messages.

  • Page 107: Supplies And Accessories

    HOW TO PURCHASE To order Samsung-authorized supplies, accessories and, maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, select your country/region, and obtain information on calling for service.

  • Page 108: Checking Replaceable's Lifespan

    1. Open the front door. 2. Pull the toner cartridge out. 3. Take a new toner cartridge out of its package. 4. Remove the paper protecting the toner cartridge by pulling the packing tape. 5. Locate the sealing tape at the end of the toner cartridge. Carefully pull the tape completely out of the cartridge and discard it.

  • Page 109: Specifications

    This chapter include: • Hardware specifications • Environmental specifications • Electrical specifications • Print media specifications The specification values here are based on preliminary data. See www.samsung.com/printer for current information. HARDWARE SPECIFICATIONS ITEM Dimensions Height Depth Width Weight Machine with consumables...

  • Page 110: Electrical Specifications

    ELECTRICAL SPECIFICATIONS Power requirements are based on the country/region where the device is sold. Do not convert operating voltages. Doing so might damage the device and void the product warranty. ITEM Power rating 110 volt models 220 volt models Power consumption Average operating mode Ready mode Power save mode...

  • Page 111: Print Media Specifications

    PRINT MEDIA SPECIFICATIONS TYPE SIZE Plain paper Letter 216 x 279 mm (8.50 x 11.00 inches) Legal 216 x 356 mm (8.50 x 14.00 inches) US Folio 216 x 330 mm (8.50 x 13.00 inches) 210 x 297 mm (8.27 x 11.69 inches) Oficio 216 x 343 mm (8.50 x 13.50 inches) JIS B5...

  • Page 112: Contact Samsung Worldwide

    If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. COUNTRY/REG CUSTOMER CARE CENTER ARGENTINE 0800-333-3733 AUSTRALIA 1300 362 603 AUSTRIA 0810-SAMSUNG (7267864, € 0.07/min) BELGIUM 02 201 2418 BRAZIL 0800-124-421...
  • Page 113 COUNTRY/REG CUSTOMER CARE CENTER SOUTH AFRICA 0860 SAMSUNG (726-7864) SPAIN 902-1-SAMSUNG(902 172 678) SWEDEN 075-SAMSUNG (726 78 64) SWITZERLAND 0848-SAMSUNG (7267864, CHF 0.08/min) TADJIKISTAN 8-10-800-500-55-500 TAIWAN 0800-329-999 THAILAND 1800-29-3232 02-689-3232 TRINIDAD & 1-800-SAMSUNG TOBAGO (726-7864) TURKEY 444 77 11 U.A.E...

  • Page 114: Control Panel

    glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802).

  • Page 115: Fuser Unit

    The Domain Name Server (DNS) is a system that stores information associated with domain names in a distributed database on networks, such as the Internet. Dot Matrix Printer A dot matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a typewriter.
  • Page 116 Intranet A private network that uses Internet Protocols, network connectivity, and possibly the public telecommunication system to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website.

  • Page 117: Print Media

    NetWare A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser beam emitted from a laser printer, and it is usually green or gray colored and a cylinder shaped.

  • Page 118: Toner Cartridge

    Subnet Mask The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address. TCP/IP The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.
  • Page 119 index adjusting tray size 43 answering machine/fax authentication printing a report 79 booklet printing booklets buttons power 28 cleaning inside 88 outside 88 scan unit 89 cleaning a machine control panel 26, 27 convention copy setup copy timeout setting copying adjusting darkness 60 basic copying 60 changing the copy setup 78, 62...
  • Page 120 SyncThru™ Web Service general information 82 time setting toner cartridge estimated life 90 handling instructions 90 non-Samsung and refilled 90 redistributing toner 91, 107 storing 89 toner save mode tray adjusting the width and length 46 changing the tray size 46...
  • Page 121 Linux 85 Macintosh 85 Windows 84 watermark create 55 delete 55 edit 55 print 55 scan 65 Windows common Windows problems 104 driver installation for network connected 37, 31 printing 52 scanning 63, 33, 30 using SetIP 36, 84 Windows 7 scan 65 Index_ 121...

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