resume the call at your desk phone. If
you do not resume the call at your desk
phone, the call will automatically end
after 5 seconds.
Send Mobile Call back to Desk Phone
To transfer a mobile connect call from your
mobile phone back to your desk phone:
Note: This option is only available for calls
that were previously transferred to a
mobile phone using "Send to Mobile".
§ Verify the line on your phone is
illuminated red, indicating that you
currently have a call transferred using
"Send to Mobile"
§ End the call on your mobile device. The
system will automatically put the call on
hold at your desk phone.
§ Press the line key associated with the
call that is on hold.
Note: Typically a line will flash red if it has
a call on hold.
§ The call should now be active on your
desk phone.
Note: If you do not answer the call on hold
within 5 seconds the call will end.
Managing your phone from the
Web
To manage features such as speed dials
(phone buttons), abbreviated dials
(softkeys), Phone Contacts:
§ Access:
https://callmgrpub01.hofstra.edu/ucmuser/
§ ID: 5-digit Extension (3XXXX)
§ Password: 12345
Speed Dial Configuration
To create additional speed dials:
§
Click Phones tab
§
Click Phone Settings
§
Click Speed Dial Numbers
§
Do the following:
1.
If your phones are linked,
click Add New Speed Dial
2.
If your phones are not
linked, select the phone for
which you want to add the
speed dial number, and
then click Add New Speed
Dial
3.
Enter in the Number
4.
Enter in Label
5.
Assign speed dial number
(1-199)
6.
Click Save
Call Forwarding
§ Click Phones tab
§ In the left navigation pane, click Call
Forwarding
§ Click the phone number on which you
want to set up call forwarding
§ Check the Forward all calls to: check
box
§ From the Forward calls to drop-down list
box, enter the phone number to which
you want to forward all calls
§ Click Save
To turn forwarding off:
§ Uncheck the "Forward all calls to" box
§ Click Save
Do Not Disturb
§ Click the IM & Availability tab
§ Check the "turn on" box under the Do
§ Uncheck the box to turn DND off
Phone Contacts
§
§
§
§
§
Ring Settings
Customize your shared line ringtones.
§ Press Phones tab across the top of the
§ Press Phone Settings tab
§ Select Ring Settings
§ Select the phone number and customize
§ Click Save
Single Number Reach
SNR allows you to provide an additional
number where you can be reached if you
are not at your desk.
Set up an Additional Phone:
Not Disturb section
Press Phones tab across the top of the
page
Press Phone Settings tab
Click Create New Contact. The Add
New Phone Contact window appears.
Complete the fields with the contact
information for the contact
Click OK
page
When I'm on a call and When I'm not
on a call from the drop down arrow
§ Click the Phones tab
§ In the left navigation, click My Phones