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welcome This guide provides you with all the information you need to use your phone, from making a call to texting a friend. You can also find out more about the wide range of services offered by Orange to keep you in touch and informed whether you’re at home, at work or abroad.
contents get to know your phone manage your contacts phone keys...10 add a contact ...28 switch your phone on ...12 search for a contact...29 make your way around the menus ...12 edit your phonebook ...29 make your selection ...12 delete contacts ...30 symbols on your display...13 copy numbers from your SIM Card to your phone ...30...
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contents manage your time International services set the time and date ...72 Pay monthly customers...84 view world times ...72 Pay as you go customers ...86 use your phone’s organiser ...73 select a network ...88 using the voice recorder...75 using your Answer Phone abroad ...89 Orange Answer Fax ...76 using GPRS abroad ...89 calculator ...76...
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Samsung E330 you can... ■ integrated, good-quality ■ Photo Caller digital camera with light you a picture of who’s for taking photos in calling gloomy conditions ■ download ringtones and Polyphonic ringtones, for pictures with ■ a fuller, richer sound...
get to know your phone headphone socket volume keys service light camera lens soft keys the function of these camera key change according to what you are doing external display call key to answer a call or to make an outgoing call scroll keys to move through the menu options and to access your...
get to know your phone switch your phone on make your selection To switch your phone on, The soft keys control how you choose a press and hold function. On your display you will see what feature the soft key controls, depending on make your way around the menus what you are doing at the time.
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get to know your phone get to know your phone *only available to Pay as you go customers...
make calls press to make the call press and hold this button to turn your phone on dial the number you want to call, but don’t forget to use the full area or international code make calls avoid accidental calls It’s a good idea to keep the phone closed when you’re not using it to avoid pressing keys by mistake.
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make calls choose whether you answer a call To redial other numbers that were or not previously dialled: When your phone rings, press Press accept the call. Scroll through the phone numbers until you reach the number you want. Press to busy the call to your Press Answer Phone.
make calls speak to someone privately during call back a missed number a call Whenever you miss a call, your phone will Sometimes you may need to say keep a record of who has called you so something to another person that you that you can call the person back.
make calls To have a private conversation with The call with that participant ends, but you one participant: will still be able to talk to the other callers. Press Options and select Split. Note: If you are abroad the availability of A list of participants will appear.
make calls know who is calling you, or hide Note: Line 2 does not support Fax and your number when you make a call Data. You can receive but not send text messages from Line 2. Your Caller id identifies you to a person you are calling and identifies a caller to you.
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manage your contacts store the names and numbers of If stored to Phone, you will also need your friends, family and colleagues to choose a category for the number. in your phonebook Scroll to the one you want and press Select.
manage your contacts delete a single contact from It’s a good idea to copy numbers your phonebook from your SIM Card to your phone Press Phonebook, then press Select. This enables you to add extra information Scroll to the contact whose details you to, and personalise your contacts.
manage your contacts When I save a contact in my phonebook where are the details stored? You can store up to 200 names and numbers on your SIM Card’s memory. Your phone’s internal memory is dynamic, and is shared between the features of your phone.
manage your calls what happens when you get an Answer Phone Call Return Answer Phone message? You can use When someone leaves a message on your to return a call after someone has left a Answer Phone, the symbol will be message on your Answer Phone, highlighted on your phone’s display along without having to remember or make a...
manage your calls set up an Answer Phone PIN listen to your Answer Phone messages from any other phone and while abroad For added Answer Phone security, you can set your Answer Phone to request a PIN (Personal Identification Number) each If you do not have access to your Orange time you want to listen to your messages.
manage your calls Choose whether you want to divert To cancel your diverts: Voice calls or Data calls. Press Select. The status of the divert option will Press Menu, scroll to Network and show. Press Change to activate the press Select. divert.
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manage your calls keep an eye on how long you Press Deactivate and enter your call spend on your calls barring password. find out who has called you Your Orange phone allows you to keep and when track of the length of your calls and, consequently, to estimate how much Each time you make, receive or miss a you spend.
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Text Messaging text messages are fun, quick and Enter a phone number or press convenient Phonebook to get a number from your contacts list. When a phone call is inappropriate, or you Press OK to send the message. only want to convey a short and simple save time using predictive text input message you can send a text message.
Text templates save you having to key in Short messages is highlighted. Press messages that you send frequently. With Select. your Samsung E330, you can create up to Create is highlighted. Press Select. five text templates for messages that you Press Options and select Preset frequently send.
Text Messaging to read a text message view a list of options while writing your message When you receive a text message, 1 New SMS is shown in the display, While writing a text message, press along with a phone number or Options at any time and choose from: contact’s name if their number is stored in your phonebook.
Photo Messaging explore a new world of messages take a photo with Photo Messaging Press and hold the camera key on the Photo Messaging changes the way you right-hand side of your phone. Your message, allowing you to send and camera viewfinder will open.
receiving a photo message Press Opt. and select Send. Empty will be highlighted. Press Select and choose Number or Email to enter When you receive a photo message, the recipient’s details manually, or will show in your display along with the choose Phonebo to send the message sender’s number.
Orange World and multimedia services Orange World how to access Orange World You can use your Orange phone for so To enter Orange World press much more than just texting and talking. Orange World will open. Scroll down the With Orange World you can get the page and press Select when you come to information you need when you need it, a link you want to visit.
Orange World and multimedia services share information with Go to URL ■ Orange World Allows you to enter the address of a site that you wish to visit. Clear cache Once you’re familiar with Orange World, ■ Delete the information in the cache. why not let a friend know what they’re missing out on using the Mail and Note: The Options menu is dynamic in that...
Orange World and multimedia services What are my Orange wap settings? bookmark your favourite sites Option Setting When you find a site that you like you can Provider title Orange Wap bookmark it. This means that when you want to visit the site in the future you can Homepage http://wap.orange.co.uk shortcut to it from the Orange homepage.
Orange World and multimedia services voice services access information direct from your phone’s Orange Plus menu if you prefer to listen to the news rather than read it simply call 177 Your additional options can be found by pressing the Menu button on your phone When you call you can listen to up-to- and choosing Orange Plus.
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Orange World and multimedia services call Orange International Directory Scroll to read the message from ■ Enquiries Orange, then press OK. request update of breaking news by Press Dial to call the number. ■ setting up Orange Text Alerts Orange Plus Payasyougo enables you to...
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Orange World and multimedia services To use the Top-Up service you will first Scroll to Swipe Card and press OK. need to nominate your card with Orange. Enter your Orange Top-up Swipe Card To register call and choose option 1. number, which is the number following 894412, and press OK.
Orange World and multimedia services Orange Email and other services from Manage your Orange phone account ■ your PC online (not available to Pay As You Go customers): check how many inclusive Register with Orange Services and you will minutes you have remaining, view your be able to: latest bill, set up a direct debit or pay by credit card securely, change your...
personalise your phone change your ringtone and alert tones use shortcuts to quickly access your favourite features Press Menu, scroll to Sound settings and press Select. The scroll keys provide shortcuts to Choose from: frequently used functions on your phone. Incoming calls Scroll up to access your camera, left to ■...
Press Options and select Add memo. yourself of important events Enter your appointment details and press OK. Your Samsung E330 has a built-in Choose to save the memo to calendar so you can keep track of schedular, To do list, Call or important meetings you need to attend.
■ Delete all press Select. ■ Press Options and choose from: With your Samsung E330, keeping on top ■ of your list of things to do is easy. Simply ■ Mark create a list of your tasks in the To do list, Edit ■...
Orange Answer Fax not available to pay as you go customers Your Samsung E330 has built-in calculator and currency converter. If you spend a lot of time away from the office, you can still keep on top of your faxes with...
manage your time To use the Stopwatch: Press Menu, scroll to Organiser and press Select. Scroll to Stopwatch and press Select. To start the stopwatch, press OK. To check an interval time press OK, the stopwatch will continue to run. Pressing Reset clears the stopwatch or press to exit.
START GAME ■ With the full colour screen and excellent Start a new game. sound quality, gaming on your Samsung CONTINUE ■ E330 is more fun than ever. You can also Continue the last game you were download new games to play from Orange playing.
International services Orange International services for Note: The availability of this service will be pay monthly customers dependent on the partner network supporting Text Messaging and MultiMedia Whether it’s two weeks in the sun or a Messaging. quick business trip, take Orange with you when you go abroad and have the When travelling abroad, always try to keep reassurance that it’s the affordable way to...
International services If you have Line 2 we recommend that Make sure that the frequently used you divert all Line 2 calls to your numbers in your phonebook are saved Orange Answer Phone before you with the International dialling codes you leave as this service is not available need, ie, +44 minus the leading zero while you are abroad.
international services Orange Top-up Swipe Card Note: The availability of Orange products ■ Before you go, use your Orange and services when roaming is dependent Top-up Swipe Card to top up; in the upon the partner network. UK they’re available in any Orange when you go abroad, you need to shop and wherever you see the select the partner network to use...
ensure your phone is secure Orange Care To get Orange Care call customer services Life’s difficult enough, without having to if you are a pay as you go worry about the expense and hassle of customer. replacing your phone. Note: Orange Care includes insurance and With Orange Care you get: warranty which is subject to terms and Worldwide cover for 12 months against...
ensure your phone is secure manufacturer’s warranty What if I enter the wrong PIN? If you enter an incorrect SIM Card PIN or If you do not have Orange Care you still PIN2 three times in a row, your SIM Card receive a 12-month manufacturer’s warranty will block.
ensure your phone is secure security code protects your phone What are the security codes for? against unauthorised use Your Orange phone comes with a The security code can be set to activate number of preset security codes. when a different SIM Card is used in your Each code controls one of your phone’s phone, to prevent unauthorised use.
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reference safety operate at a higher power level than is needed. As with any other radio network services transmitting equipment, you are advised The mobile phone described in this guide is that for the satisfactory operation of your approved for use on the Orange network. A phone and for your own safety, you should number of features included in this guide use your phone only in the normal...
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reference Your mobile phone is a low power radio emergency calls transmitter and receiver. When it is If your phone offers the features listed switched on, it receives and sends out below, and if you have restricted or barred radio frequency (RF) signals. Most outgoing calls from your phone, calls to modern electronic equipment is shielded emergency numbers (999 or 112 in the UK)
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reference an emergency. Do not rely solely upon pacemakers voice dialling in all circumstances. ■ Pacemaker manufacturers recommend that a minimum separation of 16 cm (6 Note: A valid SIM Card must be inserted inches) be maintained between a in your phone in order to make handheld phone and a pacemaker to emergency calls.
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reference butane); areas where the air contains Your phone must be switched on to ■ chemicals or particles, such as grain, access games, ring tone composer, dust or metal powders; and any other calendar, calculator, wap, infrared, timer area where you would normally be and other similar features.
SAR. All of the above suggestions apply equally The SAR value for your Samsung E330 is to your phone, battery, charger or any 0.903w/kg. accessory. If any of them is not working...
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reference customers, Orange is fulfiling its duty as a data protection responsible retailer. We will use the personal information you supply us to help manage your Orange paperwork account efficiently, for example, to assist in handling queries, sending bills (excluding 14-day phone return pay as you go) or to send you information The 14-day phone return only applies to...
reference Orange Care terms and your Orange pay monthly phone or conditions 07973 100 150 Small Business customers should call interpretation 1.1 In these terms and conditions 07973 100 345 Insurance refers to the provisions of and Business Solutions customers clause 3 and Warranty to the should call provisions of clause 7, together...
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reference and authorised by Orange, the registered you must provide the following: customer’s spouse/partner, members of 3.2.1 the crime reference number in his/her immediate family, all of whom would normally reside at the registered customer’s address and employees of the registered customer who use the phone with permission of the customer.
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reference 4.1.13 war and hostilities; 4.1.14 loss, destruction or damage in 4.2.4 at the time of loss, theft or Northern Ireland due to civil commotion unlawful or wanton act committed maliciously in connection with any unlawful association; premium payment 4.1.15 radioactive contamination; Insurance cover will cease if any premium is 4.1.16 loss or theft of a phone from not paid on the due date unless such delay...
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reference persistently failed to take reasonable to Orange as soon as possible but in care of your phone your cover will be any event as soon as reasonably cancelled. practicable after you discover loss 6.10 Orange may at its option require you theft or malicious damage.
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reference warranty - defective materials or 7.3 Batteries only have a 12-month workmanship warranty. 7.1 If your phone (or parts thereof) becomes defective due to faulty term & payments - Service Plan materials or workmanship Orange will inclusive of Orange Care (at its option) repair or replace it at no 8.1 Where you are connected to a service charge (on payment of the...
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reference administration fee charged to your account in advance of any repair or replacement being undertaken. Details of the current administration 9.6.2 For the avoidance of doubt the fee are available on request from Orange and are published in our periodically updated price guide.
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reference switching between Service Plans switching takes effect you will be 11.1 In the event that you wish to switch covered by Orange Care for the from one pay monthly service plan to unexpired balance (if any) of any another both of which include Orange period under clause 8.1 calculated Care, or, from one pay monthly from the day your phone was first...
reference complaints 13.3 If you are not satisfied with the way a 13.1 If you have any queries or complaints complaint has been dealt with you regarding this Insurance you should in should write to HSBC Insurance the first instance address this to Brokers Limited, Quay West, Trafford Orange.
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reference Contract Line One and Line Two these terms and conditions which are Line One is the primary means by which binding on both you and Orange for each you have access to the Services. Line Two Device you connect to the Orange is a second line on the same Device with its Network.
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reference User as normal until your Contract is you, or another person named by you, who terminated in any of the ways is authorised to incur Charges to your described in Section 4. Account. provision of Services your Contract and the Minimum Term what we aim to provide in the UK 3.1 We will take all reasonable steps to...
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reference 3.5.2 you don't pay your bill within the time stipulated in Condition 6.2; we reserve the right to 3.5.5 we suspect on reasonable place a Bar on some or all of the Services from your Device (with the exception of calls to the emergency services).
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reference to you for storage of Content on the Content or the provision of Content. Network which you access via the Orange agrees to rectify any such Services. problems in the Content which are 3.12 You agree that Orange has no notified to Orange as soon as Orange responsibility for the deletion, reasonably can.
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reference Device, you must ensure you 4.2.2 a lump sum equivalent to the deactivate access to the Age Restricted Services. your rights to terminate this Contract terminating your Contract after the Minimum Term 4.1 You may terminate your Contract to expire at anytime after the Minimum Term by giving us at least one month's notice.
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reference termination of your Contract by Orange 4.5 We may terminate your Contract immediately at any time in respect of any or all the Devices owned by you, in whole or in part, by giving you written notice if: 4.5.1 you fail to pass any credit 4.5.5 in addition, we may terminate assessments which we may reasonably consider to be...
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reference charge will be included on your first 6.1.2 You must make your payment invoice. Charges in respect of Services not supplied directly by us, eg Roaming, may be invoiced several months in arrears. VAT will be added to all invoices at the relevant rate where applicable.
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reference unlawful purposes or for the sending of any communication or storing any data which is of an offensive, abusive, indecent, 6.4.7 comply with any reasonable obscene or menacing nature 6.4.4 not cause, nor knowingly allow others to cause, any nuisance, annoyance or inconvenience, whether to us or to any of our customers, by any means...
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reference information supplied by you what happens if we suspect the details you give us aren't correct the details you give us must be 9.2 If we suspect, on reasonable grounds, correct that information has been supplied to 9.1 By applying for Registration or for us without the knowledge of the person Orange Additional Services, you named, or that an application is...
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reference 10.2.2 help make decisions on motor, make further searches. Although household, credit, life and other these searches will be added to your insurance claims, for you and record they will not be shared by members of your household others. 10.2.3 trace debtors, recover debt, 10.4 Please contact us if you would like prevent fraud, and to manage...
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reference our Network only with the exception of your Orange number on receiving of Devices which can access Devices. If you prefer not to allow Roaming Services. However, after the either of these options, please let us Minimum Term we will lift this know in writing.
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reference Contract, including Charges current on the date when you take up the offer of any Orange Additional Service, will apply to it, subject to any special promotional offer made by us and accepted by you. Customer Communication assignment of Contract and change please read all the information we of ownership of Device send you...
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reference factors beyond our control general 18.3 We will not be liable to you if we are unable to perform an obligation or changes to your Contract provide the Services to you because 19.1 Subject to Condition 15, your of any factor outside our control, Contract may be varied or amended including but not limited to Acts of only by the express mutual agreement...
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reference of our business partners. protection notices. 19.5 By registering your Device on the 19.8 For details of the Orange Group of Network you consent to our Companies please visit our website. transferring your information to countries which do not provide the delivering communications to you same level of data protection as the 19.9 All notices to be served in...
reference pay as you go terms and distributed with new Phones or in mailings conditions to Customers, whether or not supplied automatically to all Customers. The following words and expressions shall pay as you go Voucher have the following meanings: a voucher representing the cash value of Accessories airtime allowing access to the Services...
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reference events which may result in the partial notice if you do not comply with any or complete non availability of the of these terms and conditions or if any Services. money owed by you to us, whether in We will use all reasonable efforts to relation to Services or not, remains provide back-up Services and to keep unpaid.
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reference 4.1.1 you fail to comply with clause 2.4, 2.5, 5 and 6 of these terms and conditions provided that 5.1.2 not cause, nor knowingly allow where such failure is capable of remedy you have not taken such remedial steps as we shall have required within 7 days of our giving you notice of such failure;...
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reference for replacing or renewing a SIM card and provided you pay the current in any other circumstances. We administration charge. reserve the right to recall any SIM Card from you at any time to enhance directory and caller ID or maintain the quality of the Services.
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reference customer services with queries you assignment and change of rely on current Customer Literature. ownership of phone 11.2 Orange cannot accept responsibility for offers related to the provision of its 12.1 For your security, we will not Services made elsewhere than in its knowingly Re-connect a Phone own advertisements or publications or owned by you to our Network at the...
reference general 14.2.2any disclosure as may be within 14.1 Subject to Condition 10 these terms and conditions may only be varied or 14.2.3any disclosure required as a amended only by the express mutual agreement of both parties and the party seeking to rely on such variation or amendment must produce 14.3 All notices under these terms and evidence of the other party’s...
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reference on this service being supported by the outside the UK will be subject to foreign network. additional charges at the foreign network rates. Similar charges may cost apply in respect of certain actions such as unlocking an individual 2.1 The cost of downloading each Game character or feature.
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reference 5.2 Orange accepts no liability for the 5.6 The downloading of the Game is temporary non-availability of its subject to availability and may be network, loss, late receipt or non- affected by the volume of users from readability of any transmission or other time to time or by network communications.
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reference we may at our choice withdraw the 2.8 OVP does not offer discounted rates OVP Plan for new connections and or schemes for calls between close the Service Plan to customers nominated or frequently called switching Service Plan. numbers. 2.5 We reserve the right to discontinue a 2.9 OVP does not apply to Competitor's currently available or a 'closed' OVP...
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reference phones on the Competitor's network, an inclusive bundle where the will be the equivalent of the competitor tariff offers rollover on Competitor tariff charges for calls minutes or text messages. Rollover on made from their Network to phones minutes or text messages is not on the Orange Network, subject to available on Service Plans with an point 2.8 above.
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GSM900/GSM1800 Dualband Digital to all essential requirements of Directive Portable Cellular Telephone SGH-D500 1999/5/EC. Manufactured at: Samsung Electronics C0., Ltd, 94-1 Imsoo-Dong, Gumi City, The conformity assessment procedure Kyung-Buk, Korea, 730-350 referred to in Article 10 and detailed in...
contact Orange Orange Customer Services are available 24 hours a day, seven days a week, 365 days a year. Alternatively, visit the Orange website at www.orange.co.uk for more details. The three-digit numbers can be called from any phone by adding the prefix 07973 100. pay monthly customers pay as you go customers Customer Services...
index Answer Phone Calculator see Orange Answer Phone Calendar Answer a call Calls Appointments answering Automatic redial barring Add an entry to your phonebook length Alert tones make a mute waiting Caller id Care Busy a call see Orange Care Barring calls Codes Bookmarks...
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index Orange Text Alerts services Orange Plus Memory mate Orange 177 Menu Orange 277 Message alert Orange World Missed calls Multimedia messages Mute Phonebook add number store a name and number Orange Answer Fax edit Orange Answer Phone deleting Answer Phone Call Return make a call using your phonebook Answer Phone PIN search...
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index Taking a second call Vibrating alert Text entry Voice recorder Text Alerts Voice Media see Orange Text Media see Orange 177 Text messages Volume send write attach a picture Text templates Time and date Timer Wap games Tones World time Travel abroad Writing text see International services...
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reference For further information about Orange products and services please visit our website at the address below. The information contained in this user guide is correct at the time of going to press, but Orange reserves the right to make subsequent changes to it and services may be modified, supplemented or withdrawn.
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