quadient IN-360 Series User Manual
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quadient IN-360 Series User Manual

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IN-360 Series

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  • Page 1 User Guide Franking machine IN-360 Series...

  • Page 2: Table Of Contents

    Table of Contents Read this First What you will find in this Manual ................3 Safety Requirements ..................6 Meet Your Mailing System System Layout ....................13 Accessories .....................15 Control Panel Features ..................16 Connections .....................19 Power Management ..................21 Processing Mail Choosing a Type of Imprint ................25 Preparing and Starting your Work Session ............27 Printing [Standard] Mail ...................33 Printing Incoming Mail with [Received] Mode ..........43...
  • Page 3 Counter Data ....................94 Postage Data ....................96 Credit Data ......................98 Account Data ....................100 System Data ....................103 Online Services Online Services Overview ................111 Connecting to Online Services ..............112 Uploading Statistics ..................116 System Online Services ................117 Configuring your Mailing System Settings Overview ..................121 Logging in / out as the Supervisor ..............122 Changing the Display Language ..............124 Enabling/Disabling Sounds ................126...
  • Page 4 11.1 Paper Jamming ....................179 11.2 Weighing Problems ..................180 11.3 Diagnostics and System Data ..............181 Specifications 12.1 Mail Specifications ..................187 12.2 Recommended Operating Conditions ............189 12.3 General Mailing Systems Specifications .............190 12.4 Operating Specifications ................191...

  • Page 6: Read This First

    Read this First This section contains important information about safety precautions and environmental recommendations to operate your equipment in the best possible conditions. What you will find in this Manual .........3 Safety Requirements .............6 How to Disconnect your Mailing System ............9...

  • Page 8: What You Will Find In This Manual

    What you will find in this Manual Section 1: Read this First Make sure you have read and fully understood the safety requirements in this section. This section also includes a list of acronyms and symbols used in the manual. Section 2: Meet Your Mailing System System features, reference descriptions of elements and controls, mail format and how to power your Mailing System off.
  • Page 9 Section 12: Specifications Detailed specifications of your Mailing System. Symbols This manual uses the symbols listed below. This symbol... Indicates... WARNING: indicates a human safety hazard. ATTENTION: brings to your attention a risk for equipment or mail that could result from an action you may perform. NOTE: remark that explains different scenarios or situations.
  • Page 10 Weighing Platform...

  • Page 11: Safety Requirements

    Safety Requirements Power Connection Before connection, check whether the Mailing System is suitable for the local AC power voltage; refer to the type plates at the back of each system component. THIS SYSTEM MUST BE GROUNDED • Only connect the power plug to an outlet provided with a protective ground contact.
  • Page 12 Environmental compliance A program is implemented for the recycling of worn mailing machines and machines at the end of their lifetime. Contribute in a responsible way to the environmental protection by consulting your retailer internet site, or by contacting him. He will inform you of the collection and treatment processes of these machines.
  • Page 13 General Safety • Before using your Mailing System, thoroughly read the operating instructions. • To reduce the risk of fire, electric shock and injury to persons, follow normal and basic safety precautions for office equipment when using your Mailing System. •...
  • Page 14 LAN Connections Plugging the right jack in the right socket Your Mailing System uses a LAN (high speed internet connection) to connect to your customer Online Services and to a mail accounting software (MAS), located on a separate Network/PC LAN (8 wires) Follow the additional precautions below: •...

  • Page 16: Meet Your Mailing System

    Meet Your Mailing System Get to know your Mailing System in this section. System Layout ..............13 Accessories .................15 Control Panel Features ............16 Connections .................19 Power Management .............21 How to Turn the Mailing System to Sleep Mode ..........22 How to Turn the Mailing System to OFF Mode ..........22...

  • Page 18: System Layout

    System Layout System Components Weighing platform Measures weight of mail pieces. Base Prints envelopes and controls the Mailing System. Jam release handle Allows you to remove jammed envelopes. Feed Table Beginning of mail transport path.
  • Page 19 Inside System Base Postal Security Device Postage meter. (PSD) Cover Lift from front to open. Ink Cartridge Prints the postal imprint on envelopes.

  • Page 20: Accessories

    Accessories Report Printer (option) A USB printer can be directly connected to the mailing system for printing mailing-related reports. For more information about compatible printers that can connect to your mailing system, please contact technical support. Bar code Scanner (option) This scanner is used: •...

  • Page 21: Control Panel Features

    Control Panel Features See control panel and screen layout on the front of this user guide. Display Areas Account Displays account currently selected. Slogan Indicates that a slogan will be printed. Date Displays the date that will be printed. Indicates that an ERA will be printed when present. Job memory Displays selected job memory when applicable.
  • Page 22 Keys and Short cuts NAVIGATION KEYS Return Goes back to the previous screen. Home Screen Returns the system to the Home screen. Menu Accesses the menu settings. Validates a selection. Navigation Ar- Navigate up or down in lists or menus. rows SHORT CUT KEYS Credit...
  • Page 23 Start Starts printing process. Stops printing and all mechanical activity (motors) in the Stop Mailing System. Keypad Use For different contexts, the table below indicates the successive characters you may obtain by pressing keys several times in a row. Alpha-numeric 2ABCabc 3DEFdef 4GHIghi...

  • Page 24: Connections

    Connections Connectors Your Mailing System has a USB port that allow you to connect to a printer or a USB memory key. Connectors LAN Port To software on a PC (option) 2 USB ports To memory device or printer Power connector and To power supply switch...
  • Page 25 COM1 To Weighing platform Connection Diagram LAN connection To connect to the LAN network, to access Online LAN Port Services and/or accounting software on a PC (op- tion) Power connectors Power connectors are shown in section Connectors on page 19.

  • Page 26: Power Management

    Power Management The System can only use the LAN if the LAN cable is connected BEFORE the system is powered ON. Energy Star Compliance Office equipment is generally powered on 24 hours a day, so power management features are important for saving energy and reducing air pollution. Your Mailing System is an Energy Star qualified Mailing System that automatically goes into a low-power 'Sleep' mode after a period of inactivity.

  • Page 27: How To Turn The Mailing System To Sleep Mode

    How to Turn the Mailing System to Sleep Mode Press (at the top right corner of the control panel). The light on the key indicates: Green: the Mailing System is awake and ready for use. Amber: the Mailing System is in Sleep mode. To avoid weighing errors, make sure the weighing device platform is clear when starting the machine.

  • Page 28: Processing Mail

    Processing Mail This section describes how you can run mail: choosing a type of Imprint, selecting a rate and weighing method, activating sealing and so on, depending on the type of process you need to apply to your mail. Choosing a Type of Imprint ..........25 Preparing and Starting your Work Session .......27 How to Sort Mail ....................27 How to Log in and Start a Work Session ............29...

  • Page 30: Choosing A Type Of Imprint

    Choosing a Type of Imprint Customizing Your Imprint To process mail, you must first choose a 'Type of imprint' that matches the type of process you want to apply to your mail: printing postage for different rates, printing 'Received' and the date on incoming mail, 'Pass through' for seal only applications.
  • Page 31 Applying postage to outgoing [Standard] • Rate mail • Weight (Printing [Standard] • Date format Mail on page 33) • ERA (optional) • Slogan (optional) • Print offset (optional) Enter the postage amount [Payment Surcharge • Slogan manually Entry] • ERA Slogans •...

  • Page 32: Preparing And Starting Your Work Session

    Preparing and Starting your Work Session Preparation steps These preparation steps allow to run your mail more efficiently. It involves: • Sorting mail by type and task, to make processing faster (Sorting Mail by Type and Task on page 27) •...
  • Page 33 Accounts to allocate costs to (only if you have to select an account at log in, see Settings Details on page 48). Rates to apply and services to add. Physical characteristics. Separate mail pieces that exceed the weight, size or thickness allowed in the system mail path (see Mail Specifications on page 187).

  • Page 34: How To Log In And Start A Work Session

    How to Log in and Start a Work Session To log in as a user: Press to wake-up the system. The system may display one of the following screens: Home Screen [Standard] Login Screen Account Screen If the following screen is displayed: - Home screen [Standard]: If this screen is displayed, no other step is required to navigate through the system.
  • Page 35 To find an account Find your account quicker: instead of using up and down arrows, type the account number or name or use a bar code scanner (optional). To type letters instead of figures using the keypad, press the corresponding key several times in a row like a cell phone. (Example: To have “N”...

  • Page 36: How To Change The Current 'Type Of Imprint

    How to Change the Current 'Type of Imprint' Once you are logged in as user: Either: Press Press and select: Customize imprint The Customize imprint screen is displayed. Select Type and press [OK]. The Type of imprint screen is displayed. Select the type of imprint in the list and press [OK].
  • Page 37 Frequently Asked Questions System check list: Question... Answer Do I have enough credit? Press and enter 1 to check your credit balance. To add credit, see How to Add Credit to the PSD (Meter) on page 67. Do I need to clear the Batch Clear batch counters if you intend to issue a report Counter? on the mail run you are about to start (see...

  • Page 38: Printing [Standard] Mail

    Printing [Standard] Mail In Processing [Standard] Mail Section This section describes the parameter settings and mail handling sequences for the mailing processes that use the Type of imprint [Standard], to apply postage using different rates. See also • About the use of the Type of imprint, see Choosing a Type of Imprint on page 25.
  • Page 39 Check or change the type of imprint, if you are not in [Standard] mode. Press to access the Customize imprint screen: The type of imprint is indicated on line 2 of the screen. To change the type of imprint, select the Type line, press [OK] and then select [Standard] in the Type of imprint screen, and press [OK].
  • Page 40 Additionally, you can configure imprint elements from the Customize imprint screen as follows: Check or change the Slogan selection: Select Slogan and then select a Slogan (or None) in the Slogan list screen. For more details, see How to Add (or Cancel) a slogan on the imprint on page 58.
  • Page 41 Select a Weighing Mode. Depending on the quantity and type of mail you have to process, you can choose an efficient weighing method that uses the weighing platform to save time: see Choosing a Weighing Type on page 51. To change the current weighing mode , press and select a weighing mode in the Weighing type screen.

  • Page 42: How To Process [Standard] Mail

    Processing [Standard] Mail Mail processing mainly depends on the weighing method you have chosen. It is indicated by the icon in the Weighing Type zone of the screen. If you need to change the current account before applying postage (on account-enabled configurations), see How to Change Account on page 48.
  • Page 43 In optional mode Differential Weighing ( From the [Standard] home screen: Place the stack of mail to process on the Weighing Platform, then follow the instructions on the screen or the steps below. Withdraw the first mail piece from the top of the stack. The Mailing System displays weight and postage on the home screen and starts motors automatically.
  • Page 44 Insert the envelope into the mail path against the rear-guide wall, with the side to be printed facing upwards. If you want to seal the envelope, first engage the flap into the moistener (option). Do not try to moisten self-adhesive envelopes. The Mailing System applies postage and the envelope is ejected.

  • Page 45: How To Set Postage For [Payment Surcharge Entry] Mail

    How to Set Postage for [Payment Surcharge Entry] Mail Required settings: Make sure you are on the home screen of the [Normal] type of imprint. The home screen indicates weight, postage and currently selected rate as illustrated below Check or change the type of imprint. Press and access the Imprint screen: The type of imprint is indicated on line 2 of the screen.
  • Page 46 Change the elements of the imprint: To check or change the Slogan selection: - Select Slogan. - Select a Slogan (or None) in the Select slogan screen. For more details, see How to Add (or Cancel) a slogan on the imprint on page 58.

  • Page 47: How To Process [Payment Surcharge Entry] Mail

    Processing [Payment Surcharge Entry] Mail To run mail, follow the procedure below after you have completed the sequence in How to Set Postage for [Payment Surcharge Entry] Mail on page 40. How to Process [Payment Surcharge Entry] Mail The postage amount is displayed on the home screen. To print postage directly on mail pieces: Insert the envelope into the mail path against the rear-guide wall, with the side to be printed facing upwards.

  • Page 48: Printing Incoming Mail With [Received] Mode

    Printing Incoming Mail with [Received] Mode In [Received] Mode Section This section describes how to use the [Received] type of imprint, to: • Print the date on incoming mail, and/or • Print 'Received' on incoming mail See also • About the use of this Type of imprint, see Choosing a Type of Imprint on page 25.
  • Page 49 Check or change the type of imprint. Press to access the Build imprint screen: The Type of imprint is indicated on line 2 of the screen. To change the type of imprint, select the Type line, press [OK] and then select [Received] from the Type of imprint screen and press [OK].

  • Page 50: How To Process [Received] Mail

    Processing [Received] Mail To run mail, follow the procedure below after you have completed the steps in How to Set [Received] Mode printing on page 43. How to Process [Received] Mail On the [Received] home screen: Press . System motors start running. Insert the envelope into the mail path against the rear-guide wall, with the side to be printed facing upwards.

  • Page 51: Running [Pass Through] Mail

    Running [Pass Through] Mail In Running [Pass Through] Section This section describes how to use the [Pass through] type of imprint, for: • Only conveying mail, for counting or testing purposes. See also • About the use of this Type of imprint, see Choosing a Type of Imprint on page 25.

  • Page 52: How To Process [Pass Through] Mail

    Check or change the type of imprint: Press to access the imprint screen: To change the type of imprint, select the Type line, press [OK] and then select [Pass through] in the Type of imprint screen and press [OK]. To select an option in the screen: Highlight the option using the arrow keys Then press to validate your...

  • Page 53: Settings Details

    Settings Details Changing the Current Account To process a batch of mail pieces using another account (on account-enabled configurations), change the account as follows. How to Change Account To change accounts: As a user: Press and select the path: Change Account The list of accounts that are available is displayed.

  • Page 54: How To Select A Rate

    Selecting a Rate Selecting a rate allows the Mailing System to calculate the postage amount when the mail piece weight is available, either from a weighing device or, for big parcels, entered manually (see How to Set Postage for [Payment Surcharge Entry] Mail on page 40).
  • Page 55 Using the Rate Wizard The Rate Wizard is an alternative method of selecting rates that will guide you through the rate selection process of all types of mail. To select an option on the screen: • Highlight options using the arrow keys •...
  • Page 56 Choosing a Weighing Type Depending on the options that are installed in your Mailing System, several weighing methods are available. You can also enter the weight manually if you know it: see How to Enter the Weight Manually on page 54. Weighing modes Depending on the type of mail you want to process, choose a weighing method according to the recommendations in the table below.
  • Page 57 Details on the Weighing Modes All weighing options listed below may not be available in your Mailing System. Check with customer service to see how you can easily add weighing features to your Mailing System via online services. • Manual Weight Entry In this mode, you enter the weight manually (see How to Enter the Weight Manually on page 54).

  • Page 58: How To Change The Weighing Type

    How to Change the Weighing Type To change the weighing type from the home screen: Either: Press and select the path: Batch settings Weighing Press type The Weighing mode screen is displayed. The options actually displayed in the screen depend on the weighing devices that are connected to your Mailing System and on features that are activated.

  • Page 59: How To Enter The Weight Manually

    Entering Weight Manually To use Manual Weight Entry you must have a Weighing Platform connected and the WP feature activated. You can enter the weight manually if a mail piece exceeds the weighing capacity of your weighing platform. How to Enter the Weight Manually To enter the weight manually from the home screen, you must first select the postal rate: Then either:...
  • Page 60 Configuring the Imprint Depending on the current Type of imprint, you can modify the elements printed on mail pieces as follows: • Change printed date. • Adding a pre-loaded Slogan to the left of the imprint. • Adding a pre-recorded ERA to the left of the imprint. •...

  • Page 61: How To Change The Date

    How to Change the Date To change the date that will be printed: Either: Press Press and select the path: Customize imprint The Customize imprint screen is displayed. Select Date and press [OK]. The Date Advance screen is displayed. On the Date Advance screen, you can now select a new mailing date: To choose another day, select the corresponding item in the list.

  • Page 62: How To Add (Or Cancel) An Era On The Imprint

    How to Add (or Cancel) an ERA on the Imprint To add an ERA to the imprint, or to cancel the ERA: Either: Press Press and select the path: Imprint and press [OK] Select ERA and press [OK]. The Select ERA screen is displayed. Select the desired ERA in the list or None for printing no ERA.

  • Page 63: How To Add (Or Cancel) A Slogan On The Imprint

    How to Add (or Cancel) a slogan on the imprint To add a slogan to the imprint or cancel the slogan. Either: Press Press and select the path: Imprint and press [OK] Select Slogan and press [OK]. The Select Slogan screen is displayed. Select a slogan from the list or select None for printing no slogan.

  • Page 64: How To Move The Imprint (Print Offset)

    Moving the Imprint (Print Offset) You can move the imprint away from the edge of the envelope when printing on thick envelopes with rounded edges. Offset - Imprint printing offset How to Move the Imprint (Print Offset) To add an offset to the imprint position: As a user: Press and select the path:...

  • Page 65: How To Use A Job Memory

    Using Job Memories Job Memories allow you to create a pre-set memory that can include the rate, ERA, slogan and date mode for the Type of imprint you would like to use. In account-activated configurations, job memories allow you assign postage costs to pre-selected accounts.
  • Page 66 Using the Sealing Function Hand-Feed Table Moistener If your hand feed table is equipped with a moistener, you can close the envelopes by sliding the flap under the moistener brush while feeding them into the base mail path. Do not attempt to seal self-adhesive envelopes. Use standard flap envelopes.

  • Page 67: Advanced Operations

    Advanced Operations Emergency Stop If you want to stop the system in the event of an emergency: How to Enable an Emergency Stop To stop the run process immediately: Press Using Batch Counters Batch counters allow you to track and report pieces (items) and postage (value) since the last counter reset.

  • Page 68: Money Operations

    Money Operations This section describes how you can load and manage money in your Mailing System to allow postage operations. Overview ................65 Managing Credit ..............66 How to Check the PSD (Meter) Credit ............66 How to Add Credit to the PSD (Meter) ............67 Unlocking the PSD (Postal Inspection) ......69 How to Unlock the PSD .................69 How to Check the Date of the Next Call ............70...

  • Page 70: Overview

    Overview The Postal Security Device (PSD) — Postage Meter The PSD, located in the base, handles the credit (or money) in your Mailing System. The PSD performs all necessary operations to comply with the postal standards. To do so, regular connections to the Postal Services are necessary. Check that your Mailing System is connected to a network (see Connections on page 19) and that the connection is properly...

  • Page 71: Managing Credit

    Managing Credit Checking Credit You can check the total postage used and the remaining credit in the PSD at any time. To check that the credit is available to complete your current task. Use the following steps to display your available postage credit. How to Check the PSD (Meter) Credit To check available credit: Either:...

  • Page 72: How To Add Credit To The Psd (Meter)

    Adding Credit You can add credit to your Mailing System at any time by completing the steps listed below. The Mailing System then connects to the Postal Services and validates the operation. How to Add Credit to the PSD (Meter) To add credit to the PSD: Either: Press...
  • Page 73 Press [OK] to start the connection to the Postal Server. If the crediting process is successful, the system displays a successful message. If crediting fails, the system displays a failure message and the amount that you may actually add, depending on your postal account balance. In the case of a communication error, the amount previously entered cannot be changed.

  • Page 74: Unlocking The Psd (Postal Inspection)

    Unlocking the PSD (Postal In- spection) Manual Call The postal service requires your postage meter (PSD) to periodically connect for postal security regulation. If you have not connected your system after a period your system will automatically be deactivated. If your system is deactivated, you have to perform a connection to the Postal Server to unlock the PSD.

  • Page 75: How To Check The Date Of The Next Call

    Checking the Date of the Next Call You can check the date of the next automatic call, to ensure, for example, that the network will be available at this time. How to Check the Date of the Next Call To display the date of the next server call: Either: Press Press...

  • Page 76: Managing Accounts And Assigning Rights

    Managing Accounts and Assigning Rights This section describes how you can manage accounts as the supervisor to track postage credit usage and/or set access rights to a variety of functions on your Mailing System. Accounting and Assigning Rights Overview ....73 Selecting an 'Account Mode' ..........75 Guidelines to Set-up an Account ........76 How to Change a Shared PIN Code ..............77...

  • Page 78: Accounting And Assigning Rights Overview

    Accounting and Assigning Rights Overview Postage Tracking and Access Control Your Mailing System allows you to track postage by account/department and to add security to prevent unauthorized use of a variety of functions. • Track postage expenditures: the Accounts function •...
  • Page 79 The Access Control Function In supervisor mode, you can set the Mailing System to ask for a PIN code when a user wakes the machine up to start a session. This allows you to protect the system and restrict the usage of your credit. The different access control policies you can implement as the supervisor are: •...

  • Page 80: Selecting An 'Account Mode

    Selecting an 'Account Mode' Introducing the 'Account Modes' The 'Account mode' allows you to set up both the Accounts and the Access Control functions (see Accounting and Assigning Rights Overview on page 73). The table below lists the functional access control for each account mode. Access Control Function Accounts Function 'No accounts'...

  • Page 81: Guidelines To Set-Up An Account

    Guidelines to Set-up an Ac- count See also • Selecting an 'Account Mode' on page 75. Setting up 'No Accounts' The 'No Account' mode provides users with unlimited access to the system. This is the default mode in your Mailing System. Implementing “No account”...

  • Page 82: How To Change A Shared Pin Code

    Setting up 'No Accounts, with Access Control' If you want to prevent unauthorized use of the Mailing System and do not want to use accounts, use the “No Account with Access Control” mode. This provides a single PIN code for all authorized users. Implementing “No account with access control”...
  • Page 83 Setting up 'Accounts' In 'Accounts' Mode, users must select an account before they can process their mail. The user can change accounts at any time during mail processing. If only one account is available, the Mailing System automatically selects it at start up. Implementing the “Accounts Mode”...

  • Page 84: Selecting An Account Mode

    Selecting an Account Mode See also • Guidelines to Setup an Account on page 76. How to Display and Change the Account Mode To display and change the Account mode: In supervisor mode (see How to Log in as Supervisor on page 122): Press and select the path:...

  • Page 85: Managing Accounts

    Managing Accounts Selecting an Account Mode You can only manage accounts in the 'Accounts' Mode. Before creating accounts, see Setting up 'Accounts' on page 78. Account Information Number of accounts The number of accounts you can create is set to 30 by default and can be increased to 100 if required.
  • Page 86 Naming limitation Account names must be unique within the system. Additional information See also • About changing the maximum number of accounts, see Account level on page 117. • Printing the current account list: Account Report on page 100. Account Management Follow the steps below to create, modify, activate/deactivate or delete accounts.

  • Page 87: How To Create An Account

    How to Create an Account To create an account activate the mode 'Accounts'. See How to Display and Change the 'Account Mode' on page 79 In supervisor mode (see How to Log in as Supervisor on page 122): Press and select the path: Account Management Manage Accounts Account List...

  • Page 88: How To View / Edit Account Information

    Editing Accounts Use the following steps to modify an account name or account status. The account number cannot be edited once it is created. How to View / Edit Account Information To view or edit an account: In supervisor mode (see How to Log in as Supervisor on page 122): Press...

  • Page 89: How To Activate / Deactivate An Account

    Activating Accounts This function allows you to create accounts in advance and prevent them being used before your account structure is complete. How to Activate / Deactivate an Account To activate or deactivate an account: Perform procedure How to View / Edit Account Information on page 83.

  • Page 90: How To Export An Account List

    Importing/Exporting Account Lists You can import an account list to or export an account list from your mailing machine as a CSV file using a USB memory key. Imported accounts are created and added to the existing account list as unformatted accounts.

  • Page 91: How To Import Accounts

    Importing Account List To import accounts into your Mailing System, place the CSV file on a USB memory key. You can only import CSV files located in the root directory of the USB memory key. The CSV file should have the following characteristics: Name Format is ACS_yyyymmdd_hhmmss.CSV (example: ACS_20091007_035711.CSV...

  • Page 92: Reports

    Reports This section explains how you can access and print reports for your Mailing System. Reports Overview ..............89 Generating a Report ............92 How to Generate a Report (as a User) ............92 How to Generate a Report (as Supervisor) ...........93 Counter Data ................94 Postage Data ................96 Credit Data ................98 Account Data ..............100...

  • Page 94: Reports Overview

    Reports Overview As a user or supervisor, you can get a range of reports to regularly view, print or store information regarding your Mailing System usage, credit usage, account expenditures, etc. Your Mailing System can also upload basic data that can be viewed online. Enhanced online postal expense management reporting can be added as an option.
  • Page 95 CREDIT DATA Credit Usage Inform- Information on the credit usage in the LSPF Credit ation machine (since the installation of the ma- Summary chine). Contents is limited to the history Report available in the PSD. on page Adding Credit Last refill operations performed on the Credit machine in a selected period.
  • Page 96 Proxy Configuration Proxy configuration settings Proxy Report Configura- tion Re- port page 106...

  • Page 97: Generating A Report

    Generating a Report To generate a report, select the desired report, and choose how you want to display or record the report: • On screen • On an external printer (if any) • On a label • On a USB memory key How to Generate a Report (as a User) To generate a Report: As a user:...

  • Page 98: How To Generate A Report (As Supervisor)

    How to Generate a Report (as Supervisor) To generate a Report: In supervisor mode (see How to Log in as Supervisor on page 122): Press and select the path: Reports Resume with the steps outlined in How to Generate a Report (as a User) on page 92.

  • Page 99: Counter Data

    Counter Data Batch Data Report This report displays the batch counter and the postage spent for outgoing mail (type of imprint [Standard]) since the last reset. Requirements To generate this report, you have to be logged in as a user. Output •...
  • Page 100 Received Batch Data This report displays the batch counter for incoming mail ('Received on') since the last reset. Requirements To generate this report, you must be logged in as a user. You must be in [Received] imprint type to view incoming mail batch counter. Output •...

  • Page 101: Postage Data

    Postage Data Daily Usage Report This report displays, for each day of the selected period, usage data such as total items and total postage value. Requirements This report is available as a user or supervisor. You have to enter the Start date and the End date of the report. The default End date is then 31 days later.
  • Page 102 Monthly Usage Report This report displays, in a selected period and per month, the total items and total postage used. Requirements This report is available as user or supervisor. You have to specify the Start date and an the End date of the report. Use the selection of month and year.

  • Page 103: Credit Data

    Credit Data Credit Summary Report This report displays the information on credit usage since the installation of the system. The content is limited to the history available in the PSD. Requirements This report is available as user or supervisor. Output •...
  • Page 104 Credit History Report This report displays the last credit refill operations performed on the machine in a selected period. Requirements For this report, you have to be logged in as a supervisor. Output • Screen • USB printer • USB memory key Content Fields Comments...

  • Page 105: Account Data

    Account Data Account Report This report displays the list of accounts in the system. Requirements To generate this report: • You have to be logged in as a supervisor. • The current 'Account mode' has to be Account. Output • Printer •...

  • Page 106: How To Generate The Account Report

    How to Generate the Account Report To generate the Account Report: In supervisor mode (see How to Log in as Supervisor on page 122): Press and select the path: Account management Manage accounts Account report Select an Output and then press [OK]. Single Account Report This report displays postal expenditures for one account over a selected time period.
  • Page 107 Multi Account Report This report displays postal expenditures for all the accounts over a selected time period, sorted by ascending account number. The report displays all the accounts in 'active' status, and accounts 'inactive' or 'deleted' with a credit value. Requirements This report is available as a user or a supervisor.

  • Page 108: System Data

    System Data Machine Configuration Report This report displays all supervisor settings. Requirements To generate this report, you have to be logged in as a supervisor. Output • USB printer (if installed) • USB memory key Content Fields Imprint default settings (Default ERA, Default Slogan, Default Rate) Date advance parameters Credit settings (High value, Low Credit) Connections settings...
  • Page 109 Base errors This report displays the list of errors encountered on the mailing system and related to the base. Requirements • To generate this report, you have to be logged in as the supervisor. Outputs • Screen • USB Printer (optional) •...
  • Page 110 Meter errors This report displays the list of errors encountered on the mailing system and related to the meter. Requirements • To generate this report, you have to be logged in as the supervisor. Outputs • Screen • USB Printer (optional) •...

  • Page 111: How To Generate A Ip Configuration Report

    IP Configuration Report Requirements To generate this report: • you must be logged in as Supervisor. • the mailing machine must be connected to the network with a LAN. Output The IP Configuration Report outputs are: • Label How to Generate a IP Configuration Report To generate a IP Configuration Report: Generating a Report on page 92.

  • Page 112: How To Generate A Proxy Configuration Report

    Requirements To generate this report, you must be logged in as a supervisor. Output The Proxy Configuration report output is: • Label How to Generate a Proxy Configuration Report To generate a Proxy Configuration Report: Generating a Report on page 92.

  • Page 114: Online Services

    Online Services Online Services for your Mailing System allow you to very easily achieve tasks such as updating postal rates, system software or optional features, and using services such as mail follow-up online. Online Services Overview ..........111 Connecting to Online Services ........112 How to Call Online Services Manually (as a User) ........113 How to Call Online Services Manually (as Supervisor) .......113 How to Test the Connection to Online Services ...........114...

  • Page 116: Online Services Overview

    Online Services Overview The Online Services simplify the use and the update of your Mailing System. Online Services features and capabilities include: • Online reporting: the usage of your machine is available from your personal, secure web account, simplifying tracking and reporting of your postage expenses. •...

  • Page 117: Connecting To Online Services

    Connecting to Online Services Automatic calls To fully benefit from the convenience and power of Online Services, your Mailing System should permanently be connected to a network connection so that it can link to the Online Server automatically whenever required. For the usage of some services, some automatic calls are scheduled to upload corresponding data.

  • Page 118: How To Call Online Services Manually (As A User)

    How to Call Online Services Manually (as a User) To trigger a generic call As a user: Press and select the path: Online services Generic call The Mailing System connects to the server and downloads the available elements (rates, slogans, etc.). Check your mailbox for messages: see Using the Mailbox on page 152.

  • Page 119: How To Test The Connection To Online Services

    Testing the Connection to Online Services You may test the connection to the Online Services server via the commands in the Online Services menu: • Ping server Establishes a connection and checks whether the server answers to a 'ping' command. This test: - Validates connection parameters (see Connection Settings...
  • Page 120 To test the server As a user: Press and select the path: Online Services Test server Or, as supervisor (see How to Log in as Supervisor on page 122): Press and select the path: Online Services Test server The call process starts and displays its sequence of operations on the screen.

  • Page 121: Uploading Statistics

    Uploading Statistics This manual call uploads report data to the Online Services server, so that you can display reports that integrate the latest figures on your Online Services web page. Otherwise, automatic calls upload report data to the Online Services server at the end of each month.

  • Page 122: System Online Services

    System Online Services Ink Management Service The Ink Management service sends an electronic message to the Online Services server when the mailing machine’s ink supply is running low. An e-mail message then informs you of that condition so that the ink cartridge can be replaced in time.

  • Page 124: Configuring Your Mailing System

    Configuring your Mailing System This section describes the general settings you can apply to your Mailing System. Some of them can be managed directly by all users whereas most of them require access as supervisor. Settings Overview .............121 Logging in / out as the Supervisor ........122 How to Log in as Supervisor ................122 How to Exit the Supervisor Mode ..............123 Changing the Display Language ........124...
  • Page 125 How to Rezero the Weighing Platform ............136 How to Tare the Weighing Platform (as Supervisor) ........136 How to Change the GEO Code ..............137 Postage Imprint Default Settings ........140 How to Change the Default Rate ..............140 How to Change the Default ERA ..............141 How to Change the Default Slogan ..............141 How to Set the Automatic Date Advance Time ..........142 How to Set the Default Printing Offset ............143...

  • Page 126: Settings Overview

    Settings Overview This section describes two types of settings that are available on your system: • User settings, that only last as long as the user who applies them is logged in. • Supervisor settings, sets the default or permanent settings of your Mailing System. Other user settings are described in the corresponding sections: Processing Mail on page 23,...

  • Page 127: Logging In / Out As The Supervisor

    Logging in / out as the Super- visor Log in as supervisor You need to be logged in as supervisor to configure the Mailing System and perform functions such as managing accounts and access rights, generating certain reports, etc. When you are logged in as supervisor, only the supervisor menu is available.

  • Page 128: How To Exit The Supervisor Mode

    Exiting the Supervisor Mode Follow the step below to exit the supervisor mode. You must exit the supervisor Mode before you can begin to print postage. How to Exit the Supervisor Mode To exit the supervisor mode: In supervisor mode: Press The system will go into 'Sleep' mode and supervisor is logged out.

  • Page 129: Changing The Display Language

    Changing the Display Lan- guage You can choose a language among those available in the Mailing System for your mailing session (3 languages maximum). How to Change the Display Language To change the current display language: As a user: Press and select the path: Preferences Language...

  • Page 130: How To Change The Display Language By Default

    How to Change the Display Language by Default To change the user language by default: In supervisor mode (see How to Log in as Supervisor on page 122): Press and select the path: Default User Settings Default User Pref- erences Language Select the default language.

  • Page 131: Enabling/Disabling Sounds

    Enabling/Disabling Sounds You can enable or disable the system beeps separately: • Beeps on keys • Beeps on warnings and errors How to Enable / Disable the Beeps To enable or disable the beeps: As a user: Press and select the path: Preferences Sounds Select Beep on key and/or beep on error check boxes.

  • Page 132: Display Settings

    Display Settings You can adjust the contrast of the display for bright or dark working environments. How to Adjust the Display Contrast To adjust the display contrast: As a user: Press and select the path: Preferences Contrast to increase or decrease the contrast. The screen updates immediately. Press [OK] to exit.
  • Page 133 Press [OK] to validate. Do not press [OK] if the screen contrast is completely light or dark. Readjust the contrast so the screen is visible, then press [OK].

  • Page 134: System Time-Outs And Settings

    System Time-outs and Settings System settings include: • System motor time-outs • Sleep mode time-out System Time-outs The system time-outs are defined as follows: Start The period of time the system waits for an envelope after pressing Once this time-out is reached the system stops. The period of time the system waits for the next envelope after printing.

  • Page 135: How To Change System Time-Outs

    Specify the length of each time-out using the keypad and press [OK] to display the next screen, until the Summary screen is displayed. Press [OK] to exit. This is a user setting that only lasts as long as you are logged in. Setting Default Time-Outs How to Change System Time-Outs To change the system time-Outs:...

  • Page 136: High Value, Low Credit Warnings And Pin Codes

    High Value, Low Credit Warn- ings and PIN Codes Warnings Your Mailing System can warn you that the postage amount you have typed is higher than a pre-set value. This high-amount warning prevents you from accidentally printing high postage amounts. Your Mailing System can also warn you that credit remaining in the PSD is getting low (low-credit threshold).

  • Page 137: How To Set/Cancel A Crediting Pin Code

    Crediting PIN Code You can create a crediting PIN code to control access to only those who are authorized to add credit (see Money Operations on page 63). How to Set/Cancel a Crediting PIN Code To set a crediting PIN code: In supervisor mode (see How to Log in as Supervisor on page 122):...

  • Page 138: Weighing Settings

    Weighing Settings The weighing settings include: • Setting a default weighing type used for mailing • Activating / De-activating the WP Automatic Selection functionality • Zeroing the weighing platform • Setting the GEO code that corresponds to the geographical location of the Mailing System Default Weighing Type How to Change the Default Weighing Type...

  • Page 139: How To Activate The Automatic Weight Detection On The Wp

    Weighing Platform Automatic Selection This functionality shall be implemented for improving the user productivity and the ease of use of the mailing system. The user is able to change the weighing type to the WP standard weighing by putting a mail piece onto the WP. The WP standard weighing is automatically selected when a weight increase is detected on the WP.

  • Page 140: How To Zero The Weighing Platform

    Zeroing the Weighing Platform You can reset the Weighing Platform in the following ways: • Set to zero: resets the weight to zero • Tare: sets the weight to zero with an additional tray on the Weighing Platform • Rezero: physically adjusts the Weighing Platform to zero To zero the Weighing Platform quickly, press and maintain key until the weight is reset to zero.

  • Page 141: How To Rezero The Weighing Platform

    How to Rezero the Weighing Platform To re-zero the Weighing Platform: In supervisor mode (see How to Log in as Supervisor on page 122): Press and select the path: Machine settings Weighing functions Zero Weigh Platform Remove all items from the Weighing Platform. Press [OK] to rezero the Weighing Platform.

  • Page 142: How To Change The Geo Code

    Changing GEO code To change the GEO code manually, follow the steps below. Changing the GEO code modifies the weight values the Mailing System calculates. Make sure you enter the correct GEO Code to ensure your weights are accurate. How to Change the GEO Code To change the GEO code: In supervisor mode (see How to Log in as Supervisor...
  • Page 143 Geodesic...
  • Page 144 Geodesic codes...

  • Page 145: Postage Imprint Default Settings

    Postage Imprint Default Set- tings The settings of the postage imprint 'by default' include: • Imprint default settings: sets the default rate, ERA and slogan for mailing operations • Automatic Date Advance: enables early date change to continue printing postage with the new date after post office closing hours •...

  • Page 146: How To Change The Default Era

    Changing the Default ERA How to Change the Default ERA To change the default ERA: In supervisor mode (see How to Log in as Supervisor on page 122): Press and select the path: Default User Settings Default Imprint Parameters Default ERA Select the default ERA and press [OK] to validate.

  • Page 147: How To Set The Automatic Date Advance Time

    Automatic Date Advance The Automatic Date Advance function automatically changes the date printed on mail pieces at a pre-set time to the next 'working day' date. Example: You can set the system to change dates at 17:00 hours and set Saturdays and Sundays to be non-working days.

  • Page 148: How To Set The Default Printing Offset

    Printing Offset The printing offset is the distance between the right edge of the envelope and the imprint. You can increase the distance by about 5 mm or 10 mm. How to Set the Default Printing Offset To change the default printing offset: In supervisor mode (see How to Log in as Supervisor on page 122):...

  • Page 149: Job Memories

    8.10 Job Memories The Job Memories are pre-sets for your imprint types. As a user, you can quickly recall a saved setting to simplify operation and save time (see Using Job Memories on page 60). As supervisor, you can create, edit/modify or delete a Job Memory. Each Job Memory is identified by a name and a number.

  • Page 150: How To Edit / Modify A Job Memory

    Repeat the previous step until the system displays the name of the new job memory in the list. You can modify any preference by using the Edit/Del function (see How to Edit / Modify a Job Memory on page 145). How to Edit / Modify a Job Memory To edit or modify a job memory: In supervisor mode (see...

  • Page 151: Connection Settings

    8.11 Connection Settings Connection to the Postal Services or Online Services To add credit or access Online Services, the Mailing System can use the following networks: • An Internet access through a high speed LAN (Local Area Network). First use the procedure below to select the connection, then configure the connection. LAN settings can only be performed if the machine was actually connected to the LAN at power-up.

  • Page 152: How To Set Lan (High-Speed Internet) Parameters

    LAN Settings LAN settings can only be performed if the machine is connected to the LAN at power-up. How to Set LAN (High-speed Internet) Parameters To set the parameters of the LAN: In supervisor mode (see How to Log in as Supervisor on page 122): Press and select the path:...

  • Page 153: Time And Date Management

    8.12 Time and Date Management Daylight Savings Time Transitions Your Mailing System normally auto-adjusts to Daylight Savings Time. However, if a manual adjustment is necessary, you can use either of the following procedures to correct the Mailing System time: • As a user: How to Unlock the PSD on page 69 •...

  • Page 154: Options And Updates

    Options and Updates This section describes how you can upgrade your system by adding optional functions and elements of imprint such as latest postal rates, additional ERAs or slogans. Options and Updates Process .........151 How to Access the Options and Updates Menu ..........151 Using the Mailbox ..............152 How to Read Messages (as a User) ............152 How to Read Messages (as Supervisor) .............152...

  • Page 156: Options And Updates Process

    Options and Updates Process You can update your Mailing System by: • Adding new options, such as Differential Weighing or increasing the maximum number of accounts • Update postal Rates • Downloading custom Slogans or ERAs To update your Mailing System's operating system, see Online Services on page 109.

  • Page 157: Using The Mailbox

    Using the Mailbox The mailbox allows you to receive messages from the Mailing System or from customer service via the server. On the home screen, an icon indicates that the mailbox contains unread messages. The Mailbox list screen indicates unread messages and allows you to delete read messages.

  • Page 158: How To Delete Messages (As A User)

    How to Delete Messages (as a User) As a user: Press and select the path: Mailbox The Mailbox screen is displayed. Select the message to be deleted and press [OK]. Select Delete to erase the message. How to Delete Messages (as Supervisor) In supervisor mode (see How to Log in as Supervisor on page 122):...

  • Page 159: Managing Options

    Managing Options Consulting the Option List The option list includes the options actually loaded into your Mailing System and indicates the options that are activated. You can also display details for each option. For more information about the options you can add to your Mailing System, please contact customer service.

  • Page 160: How To Load New Options

    Activating New Options You can activate new options by connecting the Mailing System to Online Services server. New available options are automatically downloaded into your Mailing System and activated. Contact customer service to have new options ready for downloading on the Online Services server. How to Load New Options To activate an option that is ready for downloading on the Online Services server: Check that your Mailing System is connected to a network (see...

  • Page 161: Managing Slogans

    Managing Slogans The Slogans are graphical slogans you can add on the left hand side of the indicia printed on mail pieces. Slogans include BM (Business Mail) licence plates. • To select a BM, select the corresponding slogan. In supervisor mode, you can: •...

  • Page 162: How To Display The List Of Slogans

    How to Display the List of Slogans To display the list of slogans: In supervisor mode (see How to Log in as Supervisor on page 122): Press and select the path: Option and Updates Update slogan The list of slogans is displayed in the Slogan management screen. Modifying the List of Slogans The procedure below allows you to change the menu name of a slogan or to remove a slogan from the list.

  • Page 163: How To Download New Slogans

    Downloading New Slogans The procedure below allows you to download new slogans. How to Download New Slogans To download new slogans: Display the list of slogans (see How to Display the List of Slogans on page 157). Select Check for updates and press [OK]. The Mailing System connects to the Online Services server and downloads available slogans.

  • Page 164: Managing Eras

    Managing ERAs The ERAs are pictures you can include on the left hand side of the imprint printed on mail pieces. ERA management is identical to Slogan management (Managing Slogans on page 156). In supervisor mode, you can: • Load ERAs. •...

  • Page 165: How To Modify (Or Delete) An Era

    Modifying ERAs The procedure below allows you to change the name of an ERA or to remove an ERA from the franking machine. How to Modify (or Delete) an ERA To modify (or delete) an ERA: Display the list of ERAs (see How to Display the List of ERAs on page 159).

  • Page 166: Managing Postal Rates

    Managing Postal Rates Your Mailing System uses rate tables to calculate postage amounts. In supervisor mode, you can: • Display the list of rate tables and see which table the system is currently using • Download new postal rate tables New rate tables are automatically downloaded into your Mailing System by connecting the Mailing System to the Online Services server as a user.

  • Page 167: How To Download New Postal Rates

    Downloading New Postal Rates The procedure below allows you to download new rate tables. How to Download New Postal Rates To download new rates: Display the list of rate tables (see How to Check your Rate Updates on page 161 above).

  • Page 168: Maintaining Your Mailing System

    Maintaining your Mailing System This section contains important information about the maintenance of your Mailing System in order to keep it in good condition. 10.1 Maintaining the Ink Cartridge .........165 How to Display Ink Level and Cartridge Data (as a User) ......166 How to Display Ink Level and Cartridge Data (as Supervisor) .....167 How to Align the Print Heads ...............168 How to Clean the Print Heads Automatically (as a User) ......169...

  • Page 170: Maintaining The Ink Cartridge

    10.1 Maintaining the Ink Cartridge About the Ink Cartridge The ink cartridge for printing is located in the Mailing System and contains ink that has been tested and approved by the postal service. The ink cartridge uses ink jet technology. It requires the print head nozzles to be cleaned regularly to provide a good printing quality.

  • Page 171: How To Display Ink Level And Cartridge Data (As A User)

    Displaying Ink Level and Cartridge Data You can display the ink level and other cartridge data, such as: • Ink consumed in percent • Ink colour • Cartridge status (present or not present) • First used date Also check the Best before date on the cartridge box. After this date, the cartridge warranty is void.

  • Page 172: How To Display Ink Level And Cartridge Data (As Supervisor)

    How to Display Ink Level and Cartridge Data (as Supervisor) To display the Ink Level and the Cartridge Data: In supervisor mode (see How to Log in as Supervisor on page 122): Press and select the path: Maintenance Cartridge Ink information The Ink information screen is displayed.

  • Page 173: How To Align The Print Heads

    Setting the Headset Alignment Aligning the print heads is required if there is an alignment issue between the top and the bottom of the imprints. Your Mailing System requires the heads to be aligned after each cartridge change. How to Align the Print Heads To align the print heads: In supervisor mode (see How to Log in as Supervisor...

  • Page 174: How To Clean The Print Heads Automatically (As A User)

    Check the printed pattern and use the up/down keys to select the letter that corresponds to the straightest and complete vertical line. Press [OK] to validate. Repeat the previous step until lines F are aligned. Press to exit. Cleaning the Print Heads If the printing on envelopes looks unclear or dirty, clean the headset to restore the print quality.

  • Page 175: How To Clean The Print Heads Automatically (As Supervisor)

    How to Clean the Print Heads Automatically (as Supervisor) To clean the print heads automatically: In supervisor mode (see How to Log in as Supervisor on page 122): Press and select the path: Maintenance Cartridge Cleaning process The cleaning starts automatically. Wiper Process How to Implement Wiper Process In supervisor mode (see...

  • Page 176: How To Clean The Print Heads Manually

    Manual Cleaning If automatic cleaning is not sufficient, you can clean the printing heads manually. How to Clean the Print Heads Manually To clean the print heads manually: Open the base cover. Remove the ink cartridge (see How to Change the Ink Cartridge on page 172).

  • Page 177: Changing The Ink Cartridge

    Changing the Ink Cartridge Open the cover: the ink cartridge moves to the replacement position. Keep fingers away from the ink cartridge while it is moving to the replacement position. Press down on the front of the ink cartridge to disengage it. Lift out the old ink cartridge.
  • Page 178 Remove the two plastic caps on the new ink cartridge. The caps are removed. Remove the protective strips from the new ink cartridge. Insert the new ink cartridge, and then press it backwards until you hear the click.
  • Page 179 Close the cover. The print head alignment process will start automatically.

  • Page 180: Filling The Moistener (Option)

    10.2 Filling the Moistener (Option) The hand-feed table uses water for sealing envelopes if a moistener is installed. When the system is out of water, the mailing process can continue but the envelopes are not sealed properly. How to Fill the Moistener To add water to the moistener.

  • Page 181: Cleaning The Mail Path

    10.3 Cleaning the Mail Path Cleaning the mail path includes: • Cleaning the Mailing System sensors on the mail path. Cleaning Mail Path Sensors The sensors are light sensitive devices successively covered by the envelopes during their travel along the mail path. Cleaning the Mail Path Sensors To clean the mail path sensors: Use a damp cloth or 70°...

  • Page 182: 11 Troubleshooting

    11 Troubleshooting This section helps you solve problems you may encounter while using your Mailing System. 11.1 Paper Jamming ..............179 How to Clear Mail Jammed in the Base ............179 11.2 Weighing Problems ............180 11.3 Diagnostics and System Data ........181 How to Access Diagnostic Data ..............182 How to Display Software Data ..............182 How to Display Hardware Data ..............183 How to Display the Error Lists ..............183...

  • Page 184: Paper Jamming

    11.1 Paper Jamming Base Jamming Envelopes are stopped in the transport mechanism of the Base. Possible causes Actions • Mail piece is too thick. Clear the Base as indicated below. • Mail size is incorrect. Correct the cause indicated in the left column: - Mail sizes: see Mail Specifica-...

  • Page 185: Weighing Problems

    11.2 Weighing Problems The Weighing Device does not Weigh Properly If the Base does not display a correct weight, complete the following actions to correct the problem. Display – – g indicates a weighing error. When this weighing error occurs on the home screen, the Standard Weighing mode is automatically selected if the Automatic Weight Detection is activated, see How to Activate the Automatic Weight Detection on...

  • Page 186: Diagnostics And System Data

    11.3 Diagnostics and System Data Diagnostics allow you to find the root cause of a an issue or a breakdown that may occur during the life of your Mailing System. The system performs tests automatically to diagnose the problem and generate corresponding reports.

  • Page 187: How To Access Diagnostic Data

    How to Access Diagnostic Data To gain access to a diagnostic data: In supervisor mode (see How to Log in as Supervisor on page 122): Press and select the path: Maintenance Diagnostics The system requires you press [OK] to start the diagnostic tests, then displays the list of tests.

  • Page 188: How To Display Hardware Data

    How to Display Hardware Data To display hardware data: In supervisor mode (see How to Log in as Supervisor on page 122): Press and select the path: Maintenance System info Hardware information The system hardware data appears on the screen. How to Display the Error Lists To display the error lists: In supervisor mode (see...

  • Page 189: How To Display The Machine Counters

    How to Display the Machine Counters To display the data of the machine counters: In supervisor mode (see How to Log in as Supervisor on page 122): Press and select the path: Maintenance System info Counters The system displays the data of the machine counters.

  • Page 190: 12 Specifications

    12 Specifications This sections contains the main specifications of your Mailing System. 12.1 Mail Specifications ............187 12.2 Recommended Operating Conditions ......189 12.3 General Mailing Systems Specifications ......190 12.4 Operating Specifications ..........191...

  • Page 192: Mail Specifications

    12.1 Mail Specifications Envelope Dimensions Your Mailing System can handle the envelope & flap sizes as illustrated below (note: the illustration is not to scale). • Dimensions in mm:...
  • Page 193 Minimum Envelope Thickness Minimum envelope thickness is 0,2 mm. With the Hand-Feed table Envelope Weight 750 g Envelope Thickness 10 mm...

  • Page 194: Recommended Operating Conditions

    12.2 Recommended Operating Conditions Temperature and Relative Humidity Your Mailing System should only be operated in the following conditions: Temperature range Ambient temperature: +10°C - +40°C. Relative humidity 80% max. without condensation. Weighing accuracy To obtain the best weighing results, use a solid and steady table: •...

  • Page 195: General Mailing Systems Specifications

    12.3 General Mailing Systems Spe- cifications Dimensions (Width x Length x Height) • Base: 250 x 375 x 260 • Feed Table : 104 x 218 x 99 Weight • Base: 10.6 kg • Feed table: 0.4 kg Power • Frequency: 50 Hz •...

  • Page 196: Operating Specifications

    12.4 Operating Specifications Accounts The number of accounts is set to 30 by default and can be raised optionally to 100.
  • Page 197 Index access control 74, 75 date 16, 25, 43, 55, 94, 95, 96, 97, 98, Access Control 73, 75 99, 101, 102, 117, 140, 166 account 16, 28, 30, 37, 48, 60, 73, 75, Date 16, 25, 94, 95, 104, 105, 144 77, 78, 80, 81, 83, 84, 89, 100, 101, Date advance 103 102, 111...
  • Page 198 job memory 16 power 6, 8, 19, 21, 112 Job memory 16 Power 19, 20, 129, 171, 190 Job Memory 144 Print offset 25 Print Offset 16 Processing mail 3 keypad 17, 30 Processing Mail 3 Keypad 181 PSD 4, 65, 69, 89, 98, 148, 182 KEYPAD 17 rate selection 17, 49 label 89, 92, 98...
  • Page 199 time 4, 21, 25, 27, 69, 121, 129, 148 Time 21, 148 type of imprint 25, 30, 43, 46 Type of imprint 25, 27, 33, 43, 46, 55, Type of Imprint 27, 33, 43, 46, 55 weighing mode 17, 52 Weighing Mode 16, 17 weighing platform 32, 133, 180 Weighing platform 13, 19...
  • Page 200 A0013337/B - 25/11/2019...

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