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Table of Contents
Related Manuals for Consumer Cellular ZMAX 10
Summary of Contents for Consumer Cellular ZMAX 10
- Page 1 Consumer Cellular ZMAX 10 USER GUIDE...
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Page 2: Table Of Contents
Thank you for choosing Consumer Cellular! Extending the Battery Life ................12 We know you’re excited to use your new Consumer Cellular ZMax 10, and this user guide will help you get familiar with it, so you can start using it as soon Powering Your Phone On/Off ..............12... - Page 3 TABLE OF CONTENTS TABLE OF CONTENTS Setting the Home Screen Options ............24 Connecting to Networks and Devices ..........43 Using Night Light ..................25 Connecting to Mobile Networks ...............43 Protecting Your Phone With a Screen Lock ......... 25 Connecting to Wi-Fi® ..................44 Protecting Your Phone With Screen Pinning ........
- Page 4 TABLE OF CONTENTS TABLE OF CONTENTS Contacts ....................71 Messages ..................84 Adding a New Contact .................. 71 Opening the Messages Screen ..............84 Setting Up Your Own Profile................ 71 Sending a Message ..................84 Importing, Exporting, and Sharing Contacts .........72 Replying to a Message ................86 Working With Favorite Contacts ...............
- Page 5 TABLE OF CONTENTS TABLE OF CONTENTS YT Music ...................96 Clock ........................105 Viewing Your Music Library ............... 96 File Manager ....................106 Playing Music ....................96 Google Apps ....................107 Managing Playlists ..................97 Google Play™ Store ................. 109 Video ....................98 Browsing and Searching for Apps ............109 Opening the Video Library .................98 Downloading and Installing Apps ............109 Playing and Controlling Videos ..............98...
- Page 6 TABLE OF CONTENTS TABLE OF CONTENTS Security ......................120 Radio Frequency Interference ..............144 Accounts ......................122 Explosive Environments ................146 Accessibility ....................122 Specifications ................. 147 Digital Wellbeing & Parental Controls ........... 122 Support ................... 148 Google......................123 Warranty ..................149 System ......................
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Page 7: Getting Started
GETTING STARTED GETTING STARTED CHARGING THE BATTERY Your phone’s battery should have enough power for the phone to turn on, find INSTALLING A microSDXC™ CARD a signal, and make a few calls. You should fully charge the battery as soon as possible. -
Page 8: Extending The Battery Life
GETTING STARTED GETTING STARTED EXTENDING THE BATTERY LIFE 1. Tap the language field to select the language you want, and tap START. 2. Follow the prompts to set up your Wi-Fi connection, Google services, Active applications, screen brightness levels, Bluetooth and Wi-Fi usage, and fingerprint &... -
Page 9: Using The Touch Screen
GETTING STARTED GETTING STARTED USING THE TOUCH SCREEN GETTING TO KNOW YOUR PHONE Your phone’s touch screen lets you control actions through a variety of touch gestures. Proximity & Light Earpiece • Tap – When you want to type using the on-screen keyboard, select on- Sensor screen items (such as application and settings icons), or press on-screen Front Camera... -
Page 10: Key Functions
GETTING STARTED GETTING STARTED KEY FUNCTIONS 3.5mm Headset Jack Microphone Function Press and hold to power on, restart the phone, or Back Cameras power off. Power/Lock Key Flash Press to turn on/off the screen display. Fingerprint Sensor Tap to return to the home screen from any application or screen. -
Page 11: Getting To Know The Home Screen
GETTING STARTED GETTING STARTED GETTING TO KNOW THE HOME SCREEN Extended Home Screen Panels Your home screen is extendable, providing more space for shortcuts, widgets, The home screen is the starting point for your phone’s applications, functions, and more. Add a few extended home screen panels and you can swipe left or and menus. -
Page 12: Personalizing
PERSONALIZING PERSONALIZING • To adjust the time format, tap to turn on Use locale default or turn off this option and switch on/off Use 24-hour format. CHANGING THE SYSTEM LANGUAGE CHANGING THE RINGTONE, NOTIFICATION SOUND, OR 1. Swipe up on the home screen and tap Settings > System > Languages ALARM SOUND &... -
Page 13: Adjusting Volumes
PERSONALIZING PERSONALIZING ADJUSTING VOLUMES USING DO NOT DISTURB MODE 1. Swipe up on the home screen and tap Settings > Sound. You can limit interruptions with Do Not Disturb mode. This mode silences your phone so that it doesn’t play sounds, vibrate, or show notifications when you 2. -
Page 14: Applying New Wallpapers
PERSONALIZING PERSONALIZING • Default duration: You can set a default duration for turning off Do Not USING NIGHT LIGHT Disturb mode. You can enable Night Light to tint the screen amber for eye protection. • Schedules: Use schedules to turn on/off Do Not Disturb mode 1. -
Page 15: Protecting Your Phone With Screen Pinning
PERSONALIZING PERSONALIZING NOTES: Pinning a Screen • Screen lock options are listed in the approximate order of the strength of 1. Ensure that screen pinning is turned on. their security, starting with None and Swipe, which provide no security. A 2. -
Page 16: Knowing The Basics
PERSONALIZING KNOWING THE BASICS NOTE: Registered fingerprints are listed in the Fingerprint management menu. You can register up to 5 fingerprints. Tap an existing fingerprint record to change its name or delete it. PHONE STATUS ICONS Setting Fingerprint Actions The status bar at the top of the home screen provides phone and service 1. -
Page 17: Notification Icons
KNOWING THE BASICS KNOWING THE BASICS NOTIFICATION ICONS RESPONDING TO OR REMOVING A NOTIFICATION The status bar at the top of the home screen provides notification icons on In the notification panel, you can respond to a notification or remove the the left side. -
Page 18: Managing Shortcuts And Widgets
KNOWING THE BASICS KNOWING THE BASICS NOTE: You can swipe left or right on the Quick Settings Panel to find all setting MANAGING SHORTCUTS AND WIDGETS tiles. Adding Shortcuts and Widgets To turn settings on or off quickly: 1. Swipe up on the home screen to view apps. 1. -
Page 19: Organizing With Folders
KNOWING THE BASICS KNOWING THE BASICS ORGANIZING WITH FOLDERS USING APP SHORTCUTS You can create folders on the home screen and add several shortcuts to a The app shortcuts feature allows you to quickly access typical app functions folder. You can move or remove folders the same way as moving or removing from the home screen and the app list screen. -
Page 20: Notification Dots (App Badges)
KNOWING THE BASICS KNOWING THE BASICS NOTIFICATION DOTS (APP BADGES) ENTERING TEXT Some apps can display a dot or a number to indicate that they have new or You can enter text using the on-screen keyboard. Some apps open it unhandled notifications. - Page 21 KNOWING THE BASICS KNOWING THE BASICS • Tap the alphabetic keys to enter letters. Press and hold some specific keys Gesture Typing to enter associated accented letters or numbers. For example, to enter É, The Gboard supports the gesture typing feature. You can use this feature to press and hold and the available accented letters and number 3 appear.
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Page 22: Editing Text
KNOWING THE BASICS KNOWING THE BASICS Google Voice Typing • Cut or copy: Select the text you want to manipulate. Then tap Cut or Copy to cut or copy the text to the clipboard. Google voice typing uses the Google voice recognition service to convert speech to text. -
Page 23: Uninstalling An App
KNOWING THE BASICS CONNECTING TO NETWORKS AND DEVICES UNINSTALLING AN APP 1. Swipe up on the home screen to open the application list screen. CONNECTING TO MOBILE NETWORKS 2. Press and hold an application icon to display available options. Managing Mobile Data Use 3. -
Page 24: Connecting To Wi-Fi
CONNECTING TO NETWORKS AND DEVICES CONNECTING TO NETWORKS AND DEVICES 3. Tap each field to enter the required information. Getting Notified of Open Networks 1. Swipe up on the home screen and tap Settings > Network & internet > 4. Tap > Save. Wi-Fi >... -
Page 25: Connecting To Bluetooth® Devices
CONNECTING TO NETWORKS AND DEVICES CONNECTING TO NETWORKS AND DEVICES CONNECTING TO BLUETOOTH® DEVICES 1. Swipe up on the home screen and tap Settings > Network & internet > Wi-Fi. Bluetooth is a short-range wireless communication technology. Phones or 2. Tap Saved networks. other devices with Bluetooth capabilities can exchange information wirelessly 3. -
Page 26: Connecting To Your Computer Via Usb
CONNECTING TO NETWORKS AND DEVICES CONNECTING TO NETWORKS AND DEVICES Pairing with Another Bluetooth Device CONNECTING TO YOUR COMPUTER VIA USB 1. Swipe up on the home screen and tap Settings > Connected devices > You can connect your phone to a computer with a USB cable and transfer Pair new device. -
Page 27: Using The Microsdxc Card As Portable Or Device Storage
CONNECTING TO NETWORKS AND DEVICES CONNECTING TO NETWORKS AND DEVICES USING THE microSDXC CARD AS PORTABLE OR DEVICE 3. Tap Format > FORMAT SD CARD. STORAGE CAUTION: The formatting procedure erases all the data on the microSDXC card, after which the files CANNOT be retrieved. You can use your microSDXC card as portable storage for various files (such Setting Up the microSDXC Card as Device Storage as music, photos, etc.) so that you don't lose them. -
Page 28: Sharing Your Mobile Data Connection
CONNECTING TO NETWORKS AND DEVICES CONNECTING TO NETWORKS AND DEVICES 3. Tap > Migrate data > Move content. 3. Tap >Format as portable > FORMAT. 4. After data is moved, tap Done. CAUTION: The formatting procedure erases all the data on the microSDXC card, after which the files CANNOT be retrieved. -
Page 29: Connecting To Virtual Private Networks
CONNECTING TO NETWORKS AND DEVICES CONNECTING TO NETWORKS AND DEVICES CONNECTING TO VIRTUAL PRIVATE NETWORKS 2. Tap the VPN that you want to connect to. 3. When prompted, enter any requested credentials and then tap CONNECT. Virtual private networks (VPNs) allow you to connect to the resources inside Modifying a VPN a secured local network. -
Page 30: Phone Calls
PHONE CALLS PHONE CALLS Ending a Call During a call, tap on the screen. You can place calls from the Phone app, the Contacts app, or other apps or widgets that display contact information. If you see a phone number, you can ANSWERING OR REJECTING VOICE CALLS usually tap it to dial. -
Page 31: Using Real-Time Text (Rtt)
PHONE CALLS PHONE CALLS NOTE: To edit the preset text response from within the Phone app, tap > Placing a RTT Call Settings > Quick responses. When the RTT operation mode is set as Always visible, you can place a RTT call directly. -
Page 32: Working With The Call History
PHONE CALLS PHONE CALLS WORKING WITH THE CALL HISTORY Retrieving RTT Call Transcript 1. Open the call history. The call history is a list of all the calls you've placed, received, or missed. It 2. Tap a number that you had a RTT call with. provides a convenient way to redial a number, return a call, or add a number to your Contacts. -
Page 33: Calling Your Contacts
PHONE CALLS PHONE CALLS CALLING YOUR CONTACTS USING OPTIONS DURING A CALL 1. Tap the Home Key > During a call, you will see a number of on-screen options. Tap an option to select it. 2. Tap to find your favorite contacts or all your contacts. •... -
Page 34: Managing Multi-Party Calls
PHONE CALLS PHONE CALLS MANAGING MULTI-PARTY CALLS Setting Up a Conference Call With this feature, you can talk to two people at the same time. When the call waiting and the conference call features are available, you can 1. Place the first call. switch between two calls or set up a conference call. - Page 35 • FDN list: Manage the FDN list. • Vibrate when call is answered: Vibrate the phone when a call is NOTE: The PIN2 code is provided by Consumer Cellular. Entering an incorrect answered. PIN2 code more times than allowed can get your nano-SIM card locked.
- Page 36 You can add numbers to a blacklist to filter out calls and messages from these network for calls. numbers. • Update E911 address: Sign in to your Consumer Cellular account and 1. Tap the Home Key > > > Settings > Blocked numbers.
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Page 37: Contacts
PHONE CALLS CONTACTS Setting Hearing Aids Your phone supports HAC (Hearing Aid Compatibility) function. When you You can add contacts on your phone and synchronize them with the contacts turn on the hearing aid compatibility and use a hearing aid with a telecoil to in your Google account or other accounts that support contact syncing. -
Page 38: Importing, Exporting, And Sharing Contacts
CONTACTS CONTACTS IMPORTING, EXPORTING, AND SHARING CONTACTS Exporting Contacts to the Phone Storage or microSDXC Card 1. Tap the Home Key > > > Settings > Export > Export to .vcf file. You can import/export contacts from/to your nano-SIM card, the phone 2. -
Page 39: Labeling Your Contacts
CONTACTS CONTACTS LABELING YOUR CONTACTS Editing a Group 1. Tap the Home Key > > Viewing Your Contact Labels 2. Tap a label and then tap > Remove contacts or Rename label. 1. Tap the Home Key > > . Existing contact labels are displayed in the 3. -
Page 40: Editing Contacts
CONTACTS CONTACTS EDITING CONTACTS Separating Contact Information If contact information from different sources was merged in error, you can Editing Contact Details separate the information back into individual contact entries. 1. Tap the Home Key > 1. Tap the Home Key > 2. -
Page 41: Web Accounts
WEB ACCOUNTS WEB ACCOUNTS CONFIGURING ACCOUNT SYNC Configuring Auto Sync Setting ADDING OR REMOVING ACCOUNTS 1. Swipe up on the home screen and tap Settings > Accounts. ® You can add multiple Google accounts and Microsoft Exchange ActiveSync 2. Switch Automatically sync data on or off. accounts. -
Page 42: Gmail
GMAIL GMAIL NOTE: You can adjust the frequency your phone checks for new emails. Tap > Settings > the account name > Sync frequency and select an option. Swipe up on the home screen and tap Gmail. Use it to read and send emails ®... -
Page 43: Responding To An Email
GMAIL GMAIL RESPONDING TO AN EMAIL NOTE: If you accidentally delete an email, tap Undo to retrieve it. You can reply to or forward a message that you receive. You can also delete EDITING OR REMOVING AN EMAIL ACCOUNT messages and manage them in other ways. Editing an Email Account Replying to or Forwarding an Email You can change a number of settings for an account, including how often the... -
Page 44: Messages
MESSAGES MESSAGES 3. Tap the Text message field and enter the message text. You can tap add emoji to the text. You can use Messages to exchange text messages (SMS), multimedia 4. If you want to send a multimedia message, tap to add GIFs, stickers, messages (MMS), and chat messages. -
Page 45: Replying To A Message
MESSAGES MESSAGES REPLYING TO A MESSAGE MORE MESSAGE OPTIONS Messages you receive are appended to existing threads of the same number. On the Messages screen, press and hold a thread and the following options If the new message comes from a new number, a new thread is created. are available. -
Page 46: Web Browser
WEB BROWSER WEB BROWSER 3. Tap the tab you want to open. NOTE: Swipe a tab horizontally or tap to close the browser tab. Use Chrome to view web pages and search for information. DOWNLOADING FILES OPENING THE BROWSER 1. Press and hold an image or a link. Tap the Home Key >... -
Page 47: Camera
CAMERA CAMERA Turn HDR on/off Change beauty settings Change the camera settings Select a filter You can take photos and record videos with the Camera app. Photos and Change the flash setting videos are stored to the phone’s microSDXC card or to the phone’s internal storage. -
Page 48: Using Panorama Mode
CAMERA CAMERA • Tap the camera option icons and use the slider to adjust them, including NOTE: While recording is in progress, you can tap to save the frame as ISO, exposure, white balance, and interval for time-lapse pictures. a photo. 3. - Page 49 CAMERA CAMERA Options for selfie mode (front camera): Option for panorama mode (back camera): • Resolution: Set the image size for your photo. • Volume key: Assign the function of the Volume Key for the Camera app: Take photo, Zoom, or Volume. •...
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Page 50: Yt Music
YT MUSIC YT MUSIC Return to the library Swipe up on the home screen and tap YT Music to play audio files stored on your phone. You can tap SIGN IN to log in to your YouTube Music account Album artwork (if available) and stream music from the account. -
Page 51: Video
VIDEO VIDEO Share, delete, or trim the video, check file Return to the details, or configure video library. Use the Video app to manage your video library and to watch videos. player settings. OPENING THE VIDEO LIBRARY Swipe up on the home screen and tap Video to view your video library. Swipe Take a video screenshot up or down to find the video you want. -
Page 52: Managing Video Files
VIDEO FM RADIO MANAGING VIDEO FILES Deleting Videos With the FM radio, you can search for radio channels, listen to them, and save them on your phone. Note that the quality of the radio reception depends on 1. In the video library, press and hold a video. the coverage of the radio stations in your area. -
Page 53: Other Options And Settings
FM RADIO VOICE RECORDER NOTES: • Tap to add the channel to Favorites, which are displayed at the bottom Voice Recorder enables you to record and listen to voice memos. of the FM Radio screen. RECORDING A VOICE MEMO • Tap to listen to the radio through the phone speaker. -
Page 54: Trimming A Voice Memo
VOICE RECORDER MORE APPS TRIMMING A VOICE MEMO 1. While playing a voice memo, tap to open the editing screen. CALCULATOR 2. Drag and on the progress bar to select the portion you want to keep. Swipe up on the home screen and tap Calculator to use the phone’s built- You can tap to play the trimmed part. -
Page 55: File Manager
MORE APPS MORE APPS • To change the default alarm ringtone, swipe up on the home screen and • Tap folders and files to open them. tap Settings > Sound > Advanced > Ringtones > Default alarm sound. • Press and hold a folder or file and then tap to access options such as Checking World Time Copy, Move, Rename, and Compress. -
Page 56: Google Play™ Store
MORE APPS GOOGLE PLAY™ STORE • Find Device: Locate, lock, or wipe your lost device remotely. • Gmail: Send and receive emails via your Gmail account or other personal From the home screen, tap Play Store. You can buy or rent music, books, email accounts. -
Page 57: Creating A Payment Method
GOOGLE PLAY STORE GOOGLE PLAY STORE CAUTION: After installation, some apps may access many functions of the MANAGING YOUR DOWNLOADED APPS device, and/or a significant amount of your personal data. Scroll down the app After you’ve downloaded and installed an app, you can rate it, view it in a list details and tap About this app >... -
Page 58: Settings
SETTINGS SETTINGS Data Usage Open Settings and tap Network & internet > Data usage to check and Swipe up on the home screen and tap Settings. The Settings menu contains manage mobile data use. You can view Wi-Fi usage as well. most of the tools for customizing and configuring your phone. -
Page 59: Connected Devices
SETTINGS SETTINGS Airplane Mode When your phone is connected to a computer via USB, you can also tap Connected devices > USB to manage the USB connection mode (see Open Settings and tap Network & internet > Airplane mode to turn airplane Connecting to Networks and Devices –... -
Page 60: Battery
SETTINGS SETTINGS Permission Manager • Scheduled power On/Off: Set the day and time when the phone automatically powers on or off. Tap the switches on the right to turn the Open Settings and tap Apps & notifications > Permission manager to check features on or off. -
Page 61: Sound
SETTINGS SETTINGS • Easy mode: Turn on or off Easy mode, which provides a simple-than- • Saving location: Tap Phone or SD card to select the default location for standard home screen layout and larger icons, controls, and font size. new data, such as recorded voice memos. -
Page 62: Security
Contact - Automatically lock: Set the time needed for the lock protection to be Consumer Cellular for a PIN Unlock Key (PUK) to restore the nano-SIM card. activated after the screen turns off. This option is available when a •... -
Page 63: Accounts
SETTINGS SETTINGS prevent overindulgence (see Settings – Apps & Notifications – Screen - Install from SD card: Install certificates from the internal storage or the microSDXC card. Time .) - Clear credentials: Delete all certificates. - Wind Down: Schedule Grayscale and Do Not Disturb mode to help you get ready for sleep. -
Page 64: About Phone
SETTINGS SETTINGS • Virtual keyboard: Configure on-screen keyboard input methods and Backup Google voice typing. Open Settings and tap System > Backup to back up your phone data to • Physical keyboard: Configure assistive options for physical keyboards your Google Drive, so you can easily restore or switch phones at any time. Backup includes apps and app data, call history, contacts, device settings, and connected to your phone. -
Page 65: Upgrading The Phone Software
• Use the online upgrade tool. using the information in the chart, contact customer support at (800) 686- • Use the one-press upgrade package offered by Consumer Cellular. 4460. • Use your PC to download an upgrade package to your microSDXC card... -
Page 66: Troubleshooting
Possible causes Possible solution End the call and dial again. The standby time is related You may be switched to a to Consumer Cellular Poor network link quality. better-quality network link system configuration. The If you are located in an area or phone line. - Page 67 You are not within the Check the service area with Call customer support at malfunctioned or is connect to the network’s service area. Consumer Cellular. (800) 686-4460. damaged. network Move to an open space, or nano-SIM card The nano-SIM card is Insert the nano-SIM card Poor signal.
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Page 68: For Your Safety
FOR YOUR SAFETY FOR YOUR SAFETY FCC RF EXPOSURE INFORMATION (SAR) This phone is designed and manufactured not to exceed the emission GENERAL SAFETY limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States. Don’t make or receive Power off when near During SAR testing, this device was set to transmit at its highest certified... -
Page 69: Fcc Regulations
FOR YOUR SAFETY FOR YOUR SAFETY For this device, the highest reported SAR value for usage against the head is the instructions, may cause harmful interference to radio communications. 0.861 W/kg, for usage near the body is 0.749 W/kg. However, there is no guarantee that interference will not occur in a particular installation. -
Page 70: Distractions
FOR YOUR SAFETY FOR YOUR SAFETY While some wireless phones are used near some hearing devices (hearing T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to aids and cochlear implants), users may detect a buzzing, humming, or be more usable with a hearing device’s telecoil (“T Switch”... -
Page 71: Product Handling
FOR YOUR SAFETY FOR YOUR SAFETY PRODUCT HANDLING • Do not attempt to disassemble your phone or its accessories, only authorized personnel can do so. General Statement on Handling and Use • Do not place your phone inside or near heating equipment or high- You are responsible for how you use your phone and any consequences of pressure containers, such as water heaters, microwave ovens, or hot the use. - Page 72 FOR YOUR SAFETY FOR YOUR SAFETY battery may overheat and cause explosion or fire. Antenna • Do not disassemble, squeeze or puncture the device, as this can cause Do not touch the antenna unnecessarily. explosion or fire. Normal Use Position •...
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Page 73: Electrical Safety
FOR YOUR SAFETY FOR YOUR SAFETY • Use the special features which are designed to minimize the frequency Faulty and Damaged Products needed to press buttons, such as Message Templates and Predictive Text. Do not attempt to disassemble the phone or its accessories. Only qualified •... -
Page 74: Radio Frequency Interference
FOR YOUR SAFETY FOR YOUR SAFETY • Promptly dispose of used batteries in accordance with local regulations. Hearing Aids • Battery usage by children should be supervised. People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby. The •... -
Page 75: Explosive Environments
FOR YOUR SAFETY SPECIFICATIONS EXPLOSIVE ENVIRONMENTS Gas Stations and Explosive Atmospheres Handset specifications are shown in the following table. In locations with potentially explosive atmospheres, obey all posted signs to Operating system Android™ 10 turn off wireless devices such as your phone or other radio equipment. Network capability 4G LTE/GSM/UMTS Areas with potentially explosive atmospheres include fueling areas, below... -
Page 76: Support
Check your minutes or change your plan. With Consumer Cellular you are in control and can change your plan at any This guarantee does not apply if batteries other than Consumer Cellular time. To check your usage and change your plan just go to My Account at original batteries are used. - Page 77 Website: ConsumerCellular.com/Help Telephone: (800) 686-4460 © 2020 Consumer Cellular, Inc. Consumer Cellular and the Consumer Cellular logo are trademarks of Consumer ® Cellular, Inc. The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks is under license.
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